orange mobile travel sim

Orange Travel - World eSIMs 4+

Affordable travel esim plans, designed for iphone.

• 2.6 • 21 Ratings

iPhone Screenshots

Description.

Buy a prepaid Orange eSIM plan from anywhere in the world and stay connected during your trip abroad Don’t worry about staying connected in 4G or 5G during your trip abroad. With Orange Travel app, you can buy from home, top up and manage a generous local eSIM plan comfortably, in a few clics and avoid roaming fees. Orange thought about travelers and introduced this advanced eco friendly solution, to make communication abroad easier. Providing generous and affordable eSIM plans, for any destination in the world. Your next trip hack To save you time, we propose you a simple and very quick eSIM download with no QR code scanning, and an automatic identity verification thanks to eKYC technology when requested. No need to search for local SIM stores to get connectivity. No need to insert a physical SIM on your device. No need for a second smartphone during your trip to scan any QR code. No time wasted during your trip. What is eSIM?: It’s a downsized version of a SIM card that is fully integrated by manufacturers within a device such as a smartphone, tablet, or connected watch. It works just like a classic SIM card, providing calls, SMS, and the internet. All you need is a compatible device. With eSIM, you can enjoy the same services as with a plastic SIM card, you can use it immediately wherever you are! The eSIM just has to be recognized by the operator network from which you bought the eSIM Explore the world and keep in touch without fear with your relatives: catch up with your family and friends while enjoying your trip at its fullest. Use data, voice calls and sms to share your daily activities and look for the best spots to visit. In 1, 2 ,3 steps you got your plan. =>Choose the plan you’re interested in => Pay simply with your credit card =>Install your eSIM with no need QR code scanning Your eSIM is activated automatically More freedom for your trip We provide different plans covering any destination in the world, choose the plan that suits you best, only data or data + sms and calls, as you wish. If you plan to stay longer, or need more abundance, use our top up feature, and manage your eSIM according to your need. Orange is known for​: -Competitive prices for 253 million customers. -Network quality, with worldwide partnerships, presence in 26 countries -Investing in eco friendly and sustainable projects. List of main eSIM compatible Apple devices: Iphone Xs, Xs Max and Xr under iOS 12.2 at least Iphone 11, 11 Pro and 11 Pro Max Iphone 12, 12 Pro, 12 Pro Max, 12 Mini & iPhone SE 2 (2020) and SE 3 (2022) Iphone 13, 13 Pro, 13 Mini, 13 Pro Max IPhone 14, 14 Plus, 14 Pro, 14 Max iphone 15, 15 Plus iPad Air (3rd Gen or later) iPad (7th Gen or later) iPad mini (5th Gen or later) iPad Pro 11 and 12.9 Have a good trip with Orange

Version 1.9.3

Welcome to Orange Travel. We've applied a few technical improvements to make your experience smoother.

Ratings and Reviews

Incomplete user interface.

While I was able to top-up my plan through the app, I find it a bit frustrating not being able to find any details about it, such as the amount used, etc… It definitely has much room for improvement. I.e.: allowing you to log back on without the need to re-enter your pw every time, but that’s just my opinion. I think it’s a bit confusing for Orange customer service representatives as well. One pointed out a name for the app “mi Orange” which I could not find, and it ended up being this one. I also thought I’d be able to correct some information through the app, but that seems like it’s not an option on there. I couldn’t do it online, and was told to try doing it through the app. So… how can I get that done if there aren’t options for that? Overall, it got the job of allowing me to top-up my plan—albeit with some slight confusion and frustration. I’m hopeful for bigger and better improvements.

Developer Response ,

Hello GisyGisyGisy, Thank you for sharing your experience with the Orange Travel app. We appreciate your feedback and we understand the importance of having access to detailed plan information and the ability to make corrections through the app. We'll definitely take your feedback into consideration for future updates to improve the user experience. If we can help with any updates, please contact us and we'll assist : [email protected] Safe travels with Orange Travel

High hopes for ESim….MAJOR DISAPPOINTMENT

I DO NOT RECOMMEND. I purchased multiple European All Inclusive Holiday Zen packages. The installation was not the easiest, the instructions were dated and no help was to be found online unfortunately. Once installed (something you can’t do before landing) we NEVER could get the cellular data to work, so no maps, internet, iMessages, access to online files where itinerary are, etc. while in a foreign county. The customer help is mostly automated and only available though email 8am-8pm, which is impossible to deal with when touring without cellular. When they finally sent a reply email,hours later, it was cookie cutter facts and didn’t apply to the settings for our iPhone 13s even though I told them what model & iOS I had. DO NOT recommend purchasing unless you only want a European phone number to call each other when lost. Still working with Orange to see if compensation is possible…not hopeful.

Hello SZPERSON, we apologize for the inconvenience and take note of your feedback. According to your description, we propose to proceed to a refund. We will need you to provide us with your phone number and transaction number via email at [email protected]. We will do our best to process your request as soon as possible.

Recieved no data on my SIM

I purchased a 25€ Sim for Spain. As I landed, my phone connected to signal but I could not receive any data. After a few hours, I recieved a SMS that there was no data on my SIM. I contacted support and they were extremely slow and did not resolve the issue. I asked for a refund and they said they had to send me to secondary support, which took a couple more days. By that time, I was back in the U.S. Orange secondary support also refused to provide me with a refund as I had activated the SIM., so now I am disputing this with my credit card company. Stay away! There are many other eSIM providers out there.

Hello Mindzb, We're truly sorry to hear about the inconvenience you experienced with our service. We understand the frustration this situation has caused. We apologize for the delay and the unsatisfactory support you received. Please reach out to [email protected] where a dedicated team will try to help with your request for a refund. We value your feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention. The Orange Travel Team

App Privacy

The developer, Orange , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Contact Info
• User Content
• Browsing History
• Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

• Financial Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, French, Spanish

• Developer Website
• App Support
• Privacy Policy

More By This Developer

Orange Money Africa

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Travel Europe on a Budget

The Savvy Backpacker

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Orange holiday europe sim card review | i test this popular tourist-focused data plan.

A hands-on review of the popular tourist-focused data plan from Orange

phones and technology

I recently traveled to France for two weeks so I needed fast and reliable mobile data for my phone. But I didn’t want to spend a fortune using my current provider’s International Data plan which would have cost me $120 for two weeks (for spotty service and low data limits).

After a bit of research, I came across the Orange Holiday Europe SIM prepaid data plan that looked promising so I wanted to test it out and share my thoughts.

In this Orange Holiday Europe review, I’ll talk about my personal experience with this prepaid SIM card, things to consider before buying the Orange Holiday Europe plan, general tips about prepaid data plans in France/Europe, and I’ll list some alternatives you might also want to consider.

Overview Of The Orange Holiday Europe Prepaid Data Plan

The Orange Holiday Europe is a prepaid data plan designed for tourists who are visiting Europe and it gives users high-speed data in every European country. As a bonus, Orange is the 11th largest mobile operator in the world and the 4th largest in Europe so they have a robust network and coverage.

The Orange Holiday Europe plan is also designed to be super user-friendly so there is no registration needed—simply install the SIM card into your unlocked phone and it automatically connects to a local mobile provider anywhere in Europe.

The Orange Holiday Europe plan costs around $50 and gives you 20GB of mobile data (although sometimes they have a special where you get 30GB). The main downside is that the data is only valid for 14 days—although you can re-up the plan for an additional 14 days for around $30.

The Orange Holiday Europe Prepaid plan comes as both an Orange Holiday physical SIM version and an Orange Holiday eSIM version . I highly recommend the eSIM version if your phone is eSIM compatible (the price and service are the same but you don’t have to pay for shipping and it’s delivered instantly via email).

My Experience Using The Orange Holiday Europe Prepaid SIM

Ok, let’s get into my personal review of the Orange Holiday Europe plan. I’ve broken this down into multiple sections.

Purchase and Shipping

I got my Orange Holiday Europe SIM from SimOptions and had it shipped to me before I departed. I believe many Orange retail locations throughout Europe sell this same plan but that requires you to hunt down a store—I wanted data as soon as I landed.

I believe delivery was an extra $7 and it took a few days to arrive (so plan ahead).

NOTE: I highly recommend buying the Orange Holiday Europe eSIM if your phone is compatible because you get free, instant delivery via email so you save yourself some time and money. You also don’t have to remove your current provider’s SIM card (i.e. you can use your new eSIM while still using your current plan) so you can keep your old number, etc. UPDATE (June 2024):  Orange has automatically upgraded this $59.90 50GB eSIM plan to 100GB of data for all activations between June 6th and October 9th 2024.

Installation (For The Physical SIM Card Version)

Installing the SIM card is simple.

Just pop out your old SIM and replace it with the Orange SIM card. The kit doesn’t come with a SIM extraction tool so you’ll want to bring a small paperclip so you can pop the SIM slot open.

Keep your original SIM card somewhere safe because you’ll need to reinstall it to get your old service back.

IMPORTANT: Don’t install the SIM until you’re in Europe. The service automatically activates when the SIM is installed so installing it early will count against your 14-day service period.

Orange Holiday SIM Activation

Activation was super simple.

My iPhone automatically recognized the new SIM and the service activated itself as soon as I installed the SIM card.

The entire process took about 2-3 minutes.

If your phone doesn’t automatically connect, you may have to enter the following APN settings into your phone manually:

• Access Point Name (or APN): orange
• User name: orange
• Password: orange

I received a few text messages (in French) from Orange welcoming me and asking to register my card—you can ignore those if you don’t plan on using the service for more than 14 days. You can register your Orange SIM at https://travel.orange.com/en/sim-card-registration/

I believe these texts also tell you what your new French phone number is so write that down if you plan on making/receiving calls.

Speed, Coverage, and Overall Performance

On this trip, I spent most of my time in Paris, on a 3.5-hour train ride to the South of France, and in the South of France (mainly Marsailles but also on a few day trips in the region).

Overall my service was great. I got 4G/LTE just about everywhere I went and it was very rare for me to not have any signal (In fact, I can’t remember ever not having a signal).

I mostly used Google Maps/Google, Instagram, email, some Spotify streaming, and some other basic data usage. 20GB is a solid amount of data for two weeks so most people won’t hit that cap unless they’re doing a lot of video streaming (so limit your multi-hour TikTok sessions while on data).

Other Things I Liked About My Orange Holiday Europe Plan

First, Orange is a huge company so they have a great network with extensive EU-wide coverage.

And unlike a lot of data plans, the Orange Holiday Europe plan allows data tethering so I could use my phone as a hotspot for my laptop. This came in handy when my Airbnb’s wifi stopped working and when I wanted to send a few emails/surf the web while I was on the train.

Additionally, unlike a lot of prepaid data plans, the Orange Holiday Europe plan comes with a French phone number so users can make/receive phone calls and texts (you get unlimited calls and texts in Europe and 120 minutes of worldwide calling plus worldwide 1k texts). This can come in handy if you need to make restaurant reservations or if you need to call your Airbnb host, hotel, etc.

I also liked the convenience of pre-purchasing the plan so I didn’t have to waste time finding an Orange store and dealing with salespeople (I’d rather spend my time finding the best croissants).

Considerations Before Buying The Orange Holiday Europe SIM

Buying the Orange Holiday Europe SIM plan is more expensive than waiting to buy a local SIM card once you arrive in Europe. For reference, you’ll typically pay about $30 for 20GB of data via a local SIM card.

On the other hand, pre-buying Orange Holiday Europe plans means you’ll have data as soon as you land and you won’t have to waste time trying to track down a SIM card retailer. Personally, I don’t mind paying a little extra for the convenience.

However, if you’re traveling for more than a few weeks then you’re probably better off buying a local SIM card since I believe you can only use this card for a max of 28 days.

Who Should and Shouldn’t Buy The Orange Holiday Europe Plan

Not sure if the Orange Holiday Europe plan is for you? Maybe this will help:

Who Should Buy The Orange Holiday Europe Plan

• Travelers Who Value Convenience: Just activate the plan and you’re online. It’s super easy. No need to find a mobile retailer, no need to speak to anyone, no need to register your SIM or submit your passport, no need to be without data, etc.

Who Shouldn’t Buy The Orange Holiday Europe Plan

• Ultra-Budget Travelers: If you’re on a super tight budget then you can find other plans that are cheaper if you don’t mind spending time to track them down. You might also want to consider the cheaper Orange Holiday Zen SIM and Orange Holiday Zen eSIM plans that are $30 and have 10-15GB of data.
• Long-Term Travelers: It ends up being quite a bit cheaper to buy a local SIM card if you’re traveling for more than around three to four weeks.
• Minimal Data Users: Don’t need 20+ GB of data? Then look at the cheaper Orange Holiday Zen SIM and Orange Holiday Zen eSIM plans that are $30 for 10-15GB of data.

Orange Holiday Europe SIM Alternatives

Ok, let’s take a look at a few other SIM and SIM card options you might want to check out:

ORANGE HOLIDAY ZEN ESIM: $29.90

• Price:  $29.90 (Check  SimOptions  for details)
• Data:  15GB
• Service Speed:  4G/LTE
• Calls:  Unlimited within Europe and 30 min outside of Europe.
• Texts/SMS:  Unlimited within Europe and 200 outside of Europe.
• Credit validity:  14 day
• Data tethering allowed
• Usable on any device (phones, tablets, hotspots…)
• This eSIM card comes with a French phone number

The Orange Holiday Zen plan is very similar to the Orange Holiday Europe plan but it has less data and it’s cheaper. This is a great option for users who don’t use a lot of data.

O2 GO CARD ESIM: $24.90

• Price:  $24.90 (Check  SimOptions  for details)
• Data:  10GB
• Service Speed:  4G/LTE
• Calls:  Includes $2 of credit to make calls within Europe
• Texts/SMS:  Includes $2 of credit to send/receive texts within Europe
• Credit validity:  30 day
• This eSIM card comes with a Czech phone number

The O2 Go Card Plan is on the O2 mobile network (the largest mobile network in the UK) so the service quality will be good.

And while it’s slightly cheaper than the Orange Holiday Zen plan, you get less mobile data and you don’t get the benefit of any international calls/texts—you also get a very limited amount of EU calls/texts.

SMART COMFORT X ESIM: $17.90

• Price:  $17.90 (Check  SimOptions  for details)
• Data:  5GB
• Calls:  None
• Texts/SMS:  None
• Credit validity:  30 day

The Smart Comfort X eSIM is a budget data-only eSIM plan option that gives you 5GB of data but no calls or texts (you can still send iMessage if you’re sending messages between iPhones and make calls/texts via WhatsApp, etc).

Smart Comfort X eSIM is also what’s considered an “international eSIM” so it’s not backed by a specific data provider (i.e Orange, O2, etc.). That means it will connect to a specific partner provider in each country—for example, France (Bouygues), Germany (O2), Italy (WIND), Spain (Telefonica), etc.

Because of its limited data limits, the Smart Comfort X eSIM plan is best for light data users.

THREE UK PAYG AIO15

Three UK is another large European mobile carrier and their  PAYG AIO15  plan is a good value for people who don’t need the 20GB offered by the Orange Holiday Europe plan. I like how the plan has a validity period of 30 days so it’s good for longer trips.

Plan Specs:

• PRICE:  $30
• DATA:  10GB
• CALLS:  Unlimted in Europe
• TEXT:  Unlimted in Europe
• USED AS A MOBILE HOTSPOT?:  No
• CREDIT VALID FOR:  30 Days

BOUYGUES TELECOM VACATION PREPAID PLAN

The  Bouygues Telecom Vacation Prepaid Plan  is very similar to the Orange Holiday Zen but the Bouygues plan must be activated in France—so that’s a huge drawback if France isn’t your first destination.

• PRICE:  $50
• DATA:  20GB
• USED AS MOBILE HOTSPOT?:  NO
• Must be activated in France but can be used anywhere in the EU.

Note:  SimOptions.com  has other cards for sale but these are the best options/deals.

MORE EUROPE TRAVEL TIPS FROM THE SAVVY BACKPACKER

Here are some more helpful articles I’ve written about visiting Europe on a budget:

• The Best Prepaid eSIM Data Plans for Europe
• Guide To Data Plans and Smartphone PhonesWhile Traveling in Europe
• How To Buy A SIM Card and Mobile Data Plans in Europe
• Backpacking Europe Packing List
• Europe Packing List for Women
• The Best Travel Shoes
• The Best Travel Backpacks  and  The Best Travel Backpacks for Women
• Recent Posts

• How To Buy Train Tickets in France | Guide To Buying French Train Tickets - July 26, 2024
• France Train Guide — How To Travel France By Train - July 25, 2024
• Best Prepaid USA eSIM Data Plans For Travelers | eSIM Buyer’s Guide - July 3, 2024

No Funny Business

The Savvy Backpacker is reader-supported. That means when you buy products/services through links on the site, I may earn an affiliate commission—it doesn’t cost you anything extra and it helps support the site.

Thanks For Reading! — James

Questions? Learn more about our Strict Advertising Policy and How To Support Us .

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• TOP UP a mobile phone
• DISCOVER International Credit Transfer

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Orange Holiday

The european prepaid sim card, two all-inclusive offers on europe’s best 4g networks.

• 20GB in 4G usable with any unlocked device (data tethering allowed) 120mn + 1000 texts from Europe to worldwide valid 14 days
• 3GB in 4G usable with any unlocked device (data tethering allowed) 30mn + 200 texts from Europe to worldwide valid 14 days

Ready to Go and easy to use

Once you get in Europe, just insert the SIM card in your device and the SIM will automatically catch the best local network.

Don’t forget to make sure your device is unlocked and roaming data activated.

Customer registration mandatory here for customers who wish to keep using the SIM for more than 30 days. Line stays active indefinitely provided a top-up is made every 6 months

Offering Easy Top-Up

Any question.

Top up online on our website with any international credit cards

Six recharges available:

• 20MB, 2 hours calls, unlimited SMS valid for 1 week in Europe for 5,5€
• 1GB valid 2 weeks in Europe for 11€
• 5GB, 1 hour call and 500 SMS valid for 14 days in Europe for 21,7€
• 10GB valid for 1 month in Europe for 27,1€
• 10GB, unlimited calls and texts valid for 1 month in Europe for 32,5€
• 20GB, 1 hour calls and 1000 SMS valid for 1 month in Europe for 43,4€

Usable in 48 destinations 30 countries in Europe:

Andorra, Azores, Aland islands, Austria, Balearic islands, Belgium, Canary islands, Cyprus, Corfu, Crete, the Cyclades, Croatia, Czech Republic, Denmark, Estonia, Faeroe islands, Finland, France mainland, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg. Madeira, Malta. Isle of Man, Norway, Netherlands, Poland, Portugal, Rhodes, Romania, Spain, United Kingdom, San Marino, Sardinia, Sicily, Slovakia, Switzerland, Sweden, Vatican

Orange, the Orange logo and any other Orange name or logo used on this site Orange whose URL is https://topup.orange.com are trademarks of Orange Brand Services Limited, a Group company.

Service: The Service is the Orange Top-Up / Transfert Pays service which allows the transfer of telephone communications credits for the reloading of prepaid mobile accounts of Beneficiaries, customers of Mobile Partner Operators. The Service is offered to the Client through a Website accessible online at the URL: top-up.orange.com / transfertpays.orange.com .

Definitions

Customer: The Customer is the person who orders and pays the Service in order to carry out the reloading of the Credit on behalf of the Beneficiary.

Beneficiary: The Beneficiary is the person for whom the loading is carried out by the Client via the Service. The Beneficiary holds a prepaid mobile account with one of the Mobile Operators partners of the Service. The Beneficiary is individually identified by its international telephone number (+ country code + telephone number).

Mobile Operator Service Partner: A mobile operator partner of the Service is one of the operators of mobile communications with which Orange Link SAS has the technical means and contractual agreements adapted to the realization of the reloading of prepaid mobile accounts in the conditions of the GTC. The current list of partner mobile operators is available on the Site.

Credit: The Credit is a telephone communication credit which, in connection with the supply of the Service, is transferred in the form of a reloading of the Prepaid mobile account of the Beneficiary. A credit is defined as an amount denominated in a mobile communications credit unit: for most Mobile Operators, the credit unit is the local currency of the country in which the Operator operates. This amount, hereinafter referred to as the “Face Value”, corresponds to the recharge that is actually credited and available on the Beneficiary’s mobile account.

Description and Terms of Service

Orange Link SAS does not provide a telecommunication service and is only a reseller of Credit of communication of the Mobile operators telecommunication partners, with a view to the reloading of prepaid mobile accounts of Beneficiaries, customers of these Operators. Orange Link SAS does not provide end-to-end service, the telephone service where reloading is performed is provided by the Mobile Telecommunications Operator. The communication credits of these mobile telecommunication operators are transferred to the Beneficiary, subscriber of the Operator, without recourse against Orange Link SAS in the event of failure of the Mobile Telecommunication Operator. The quality of service disputes, the number of minutes or any other telecommunications service provided by the Operator, the cost, the period of validity of the credit or any other condition of the transferred mobile telecommunication credit shall be dealt with directly The Mobile Operator partner.

Conditions of reloading, ordering and payment

4.1. Conditions of reloading The Site allows only to reload the prepaid accounts of the customers of the Mobile Operators recipients accepting it and having been the subject of an agreement with Orange Link SAS. Operators accepting this reload can change without notice, their list being published on the Site. The list of territories and the list of mobile operators can be modified.

The recharge does not have a monetary value. It is neither exchangeable nor refundable. The number of minutes is variable depending on the conditions and tariff offers of each Recipient Operator. The amount of reloading indicated can also change without notice as modified by the Recipient Operators. Similarly, the recipient Operator may apply any type of charges, such as taxes, taxes or other, without prior notice, thereby reducing the credit associated with the recharge amount in accordance with these changes at any time. Orange Link SAS is not responsible for these conditions and modifications made by the recipient Operator. The value of the Recharge may be modified in accordance with the terms and conditions of the Mobile Partner. Orange Link SAS is in no way responsible for the general conditions of these Mobile Operators or any change of these. Once the credit has been loaded into the Beneficiary’s prepaid mobile account, the use of the available telephone communications credit is then normally governed by the pre-existing contractual conditions between the Beneficiary and the mobile partner operator of which he is a customer. In particular, the validity period of the reload is defined by the mobile partner operator.

4.2. Order Process as an Intermediary, Orange Link SAS supports order taking by the Customer of credit reloads. To this end, Orange Link SAS offers the Customer, on the Site, an interface of order of the recharges of Credit. This interface has the following functional characteristics: – The Customer chooses a country from the list of proposed countries in which the Operators operate; – The Customer is then asked to fill in the telephone number of the Beneficiary, corresponding to the prepaid mobile account to be recharged: this number must be entered in the international format (+ country code + call number); – Then the Customer chooses a Credit amount from the list proposed by Orange Link for the Operator concerned. The TTC price of the Service is displayed to the Customer. The Client must then inform the information about his means of payment necessary for the smooth running of the online payment as described in Article

4.3. Below. The customer is finally invited to confirm his order by clicking on the button “confirm the purchase of the refill”. Through this action, the Customer gives irrevocable mandate to Orange Link SAS to credit the prepaid mobile account of the Beneficiary for its order and on its behalf. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating his banking information at the time of the sale, the Customer authorizes the Seller to debit his card of the amount relating to the indicated price. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately canceled and the order canceled. When the customer confirms the reload, Orange Link SAS performs the process of debiting the Customer and reloading the Beneficiary’s mobile account. Once completed, the Customer can not cancel this reload process. Any mobile recharge is final without possibility of refund or exchange. The Client is fully responsible for indicating without error the mobile phone number of the recipient of the mobile recharge. Orange Link SAS is not responsible for reloading to an incorrect or incorrect destination telephone number. The Customer must ensure that the prepaid mobile number indicated to receive the mobile recharge is correct. An automatic acknowledgment of receipt of the order is also sent by SMS to the Mobile Phone Number indicated by the Customer at the time of registration.

4.3. Terms and Conditions of Payment Payment must be made by credit card or by any other means specified on the Site. Any means of payment can be modified under the responsibility of Orange Link SAS. Orange Link SAS reserves the right to reject the order of a Customer with whom it has encountered payment problems.

The prices of the services mentioned on the Site, which are inclusive of all taxes included, are those in force at the time of the consultation of the Site and the validation of the order by the Customer. The content and the price of the offers made are subject to change according to the evolution of the offer of the Operators and also according to the fluctuations of the exchange rates of the respective currencies of the countries in which the Operators have established their activity.

Limitations

The customer is informed that Orange Link SAS applies the following rules for the use of the service: – Maximum daily amount: € 220 – Monthly maximum amount: € 330 – Number of successful transactions per day: 15 – Number of successful transactions per month: 30 – Restriction CB: Couple IP address / country, – BC valid on site: Visa and MasterCard, Invalid BC on the site: business card or one In addition, Orange Link SAS may suspend the use of the service by the Customer in the event of fraud or attempted fraud from the Customer to the Service, in particular during the Transfer of communication credit made by the Client.

Cancellation of a validated order

In case a credit transfer transaction fails after validation of the order, for whatever reason (mobile account ineligible, refusal of the Operator, technical incident …) , The corresponding Customer’s order is canceled. The Customer’s payment corresponding to this order is also canceled. Orange Link SAS sends an e-mail to the Customer in order to notify him of the cancellation of his order and of the corresponding payment.

Renunciation of right of withdrawal

As the Recharge is an immediate service, and in accordance with Article L.221-28-1 ° of the Consumer Code, the customer expressly agrees to waive the right of withdrawal within the time limit Of 14 days, provided that the use by the Beneficiary of the Credit has commenced before the expiration of the said period of 14 days. Acceptance of the immediate start of the provision of the Service and the express waiver of the right of withdrawal is formalized upon validation of the order. As a result, purchases of credit refills are firm and final. They can not therefore give rise to exchange, refund or the exercise of a right of withdrawal.

Orange Link SAS and the Operator (hereinafter referred to as the “Suppliers”) will make their best efforts to ensure the best availability and quality of the Service. Suppliers will endeavor to keep the Service accessible 7 days a week and 24 hours a day. However, Suppliers reserve the right, for maintenance reasons, to temporarily suspend access to the Service without notice. Interruption shall be entitled to compensation for the benefit of the Client or the Beneficiary. Suppliers shall put in place the means necessary for the smooth running of the Service. They shall take the necessary measures to maintain continuity and quality of service. As such, the Supplier shall not be liable in the event of force majeure within the meaning of the jurisprudence of the Court of Cassation. In any event, the Supplier shall under no circumstances be liable to repair any indirect damage suffered by the Customer or the Beneficiary in connection with the use of the Service. Indirect damages are those which do not result exclusively and directly from the failure of the Suppliers; Indirect losses include operating losses and commercial damages. The liability of the Suppliers for any reason whatsoever may be incurred only in the case of a fault proved in the execution of the services duly ordered by the Customer. Suppliers’ liability in the event of partial or total breach of their own contractual obligations is limited to the amount of the price received by Suppliers. Finally, the Suppliers are released from all responsibility for the use of the bank card that is covered by the cardholder’s credit card contract between the Client and the Customer’s bank. The site is usually available 24 hours a day, 7 days a week. However, Orange Link SAS reserves the right to temporarily suspend access to the site for site maintenance and repair. It is recalled that Orange Link SAS does not provide mobile telecommunications services and it acts only as a reseller of Credit Refills. Therefore Orange Link SAS can not guarantee that the mobile services provided by the mobile operators will be executed without any defects or interruption and can not be held responsible for the performance quality of these mobile services.

Registration

In order to benefit from the Service, the Client must create his own account. When creating an account, Customer must provide accurate, complete and up-to-date information as requested on the registration form. The Customer certifies that the information provided is accurate, accurate and complete and agrees to update it if necessary.

Once registered, the Customer receives a user name and password and is fully responsible for any activity occurring under his account, including unauthorized use of his credit card. The Client must immediately notify any unauthorized use of his account at the following address: [email protected] The customer must be of legal age to use the refill purchase service on the Site. Orange Link SAS can not be held responsible for use by customers who have violated this rule. As a result, minors must obtain authorization from their parents (or persons with parental authority over the minor) to purchase Communication Credit for reloading purposes.

Customer Service and Claims

– For any question or information concerning these General Conditions or the Service, the customer can contact our customer service: By e-mail: [email protected] – Any complaint must be sent to Orange Link SAS no later than one month from the date of the event, under pain of forfeiture, and written in writing by registered mail with acknowledgment of receipt to the following address: Orange Link SAS Orange Top-Up / Transfert Pays Customer service 12, Rue Rouget de Lisle 92130 ISSY LES MOULINEAUX Requests must include the following: – the country and the mobile number of the recipient of the reload, – the date and time of the order. – the transaction reference, – the user account identifier, – the specific reason for the claim.

Right of access to files and personal data

Orange Link SAS collects personal data relating to said customer (eg telephone number, e-mail) and the Beneficiary (telephone number) when ordering the Service by a customer. This collection allows Orange Link SAS to process the order but also to be able to improve its services with respect to its customers or to transmit to them in particular information about its services. By using the services of Orange Link SAS, any customer accepts, on the one hand, the processing of his data and, on the other hand, to receive free commercial offers. For the purposes of this Contract, the Beneficiary’s mobile telephone number shall be transferred to the Beneficiary’s Mobile Operator established in a country which may, if necessary, be outside the Union European Union. Such data may also be transferred to any provider or subcontractor involved in the provision of the Service. Pursuant to Articles 38, 39 and 40 of Law no. 78-17, the French Data Protection Act (Loi Informatique, Files et Libertés) of 6 January 1978 (Law No. 78-17), the customer has the right to object, Access, rectification and deletion of any personal data concerning him obtained by Orange Link SAS when using the Service. To do so, please send your request to [email protected] or to the address of the customer service mentioned in article 11.

We inform the customer that during his visits to the Site, one or more “cookies” can be installed automatically on his computer. A cookie is a small file saved on the client’s hard disk. This file does not identify the client in a nominative way, but saves certain information related to its browsing (pages viewed, date and time of the consultation, IP address, etc …). The information collected is notably for statistical purposes. Such data shall not be passed on to third parties, but in the event of unlawful conduct on the site or a request from a judicial authority, such data may be communicated to the courts.

Applicable Law and Disputes

These General Conditions of Sale are subject to French law. Subject to the application of the provisions of article 48 of the New Code of Civil Procedure, in case of dispute concerning the interpretation, execution and / or validity of the present general conditions, and in case a regulation Amicably in case of dispute could not have been reached, express jurisdiction is attributed to the Courts of PARIS, notwithstanding plurality of defendants or call in guarantee, in all proceedings, contradictory or not, and even in the event of urgent procedures.

Legal information

Version of March 23, 2020. The site is published by Orange Link SAS, with a capital of 111 360 euros, RCS PARIS 501 614 788 – 12 rue Rouget de Lisle 92130 ISSY LES MOULINEAUX. Phone: +33 (0) 1 44 44 22 22. Director of the publication: Frédéric BLEHAUT Hosting : Orange Business Service SA 1 place des droits de l’Homme, 93210 SAINT-DENIS https://cloud.orange-business.com/

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Kaliningrad’s special local sites

A view of the Königsberg Cathedral in Kaliningrad.

Nestled snugly between Poland and Lithuania, the Kaliningrad region boasts mild winters and a capricious summer that attracts many thousands of tourists every year. Imagine sipping from a thermos full of hot tea in August, gazing at the setting sun as it transforms the sky from bright orange to deep purple, with your toes in pearl coloured sand; this is Kaliningrad.

Kaliningrad became part of the Soviet Union after World War II, after the Potsdam agreements of 1945 were signed. Passionate about the area’s historical past, the local citizenry prefer to call modern Kaliningrad by its original German name, Königsberg. A neighbour to several European countries, Kaliningrad does not share any land borders with Russia, making this region unique in many ways.  The Russian people inherited fresh sea air, pine forests, golden dunes, traditional German houses and lands imbued with a rich history. 

The heart of Kaliningrad

Where do the roads go?

A number of large gates that lead to the city’s main thoroughfares are part of Kaliningrad’s special charm. There are three “must see’’ gates in Königsberg, each located close to the other:  Sackheim  and  King’s Gates  on Litovsky Val and  Rosgartener Gate  on Vasilevskogo Square. 

Next is the King’s Gate, the archway that once welcomed Prussian rulers. Nearly destroyed in World War II, it comprises its original form due to a restoration project. There is a historical exhibition inside.

If you are looking for a little adventure, take a trip outside the center to Nevskogo Street. Here you can explore the mysterious dungeons of  Fort №3 (King Friedrich-Wilhelm I) . This stone citadel was built along an encroaching forest and was the largest fort in a defensive ring surrounding Königsberg. Be sure to bring flashlights and comfortable shoes, as it is abandoned and there is no formal tourist infrastructure. The less intrepid can head to  Fort №5 (King Friedrich-Wilhelm III)   for a guided tour.

Getting closer

Get a taste for old Kaliningrad at  the Altes House Museum Apartment   (12 Pugacheva Street) . Be prepared to solve puzzles, enjoy amazing stories and listen to a harmonium while surrounded by antiques that have been acquired from old attics, flea markets and auctions.

How do people in Kaliningrad live now? On the former Hornshtrasse Street, Artem Ryzhkov, a film critic and writer, has opened his apartment to the public. He invites visitors to watch rare movies, listen to vintage records and check out live performances. Everything at Kvartira Art Space  (13 Koloskova Street)  is for sale. If you see a book, record or anything else that tickles your fancy, just ask for the price.

Modern city

Beyond the city of Kaliningrad, be sure to visit  Svetlogorsk  and  Zelenogradsk , Russia’s westernmost point of entry. Climb the 30-meter dune in the  Curonian Spit National Park , discover beautiful architecture in  Chernyakhovsk  and relax on the beaches in  Yantarny . It will take you at least a few days to check out everything in the  Kaliningrad Region , but the memories will remain with you for a lifetime.

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