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▾ dictionary english-french, counsellor be noun ( plural: counsellors ) —, conseiller m (almost always used) ( plural: conseillers m ), guidance counsellor n —, school counsellor be n —, legal counsellor n —, career counsellor be n —, marriage counsellor n —, job counsellor be n —, addiction counsellor n —, investment counsellor n —, qualified counsellor n —, rehabilitation counsellor be n —, financial counsellor be n —, general counsellor be n —, municipal counsellor n —, counsellor education be n —, management counsellor be n —, high counsellor n —, private counsellor be n —, ethics counsellor be n —, counsellor training n —, immigration counsellor be n —, primary counsellor n —, professional counsellor n —, capable counsellor n —, king's counsellor n —, community-based counsellor be n —, government counsellor n —, ▾ external sources (not reviewed).

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Travel counselor certification program .

Guidelines for National Endorsement of State Travel Counselors Certification Program

⏎ Back to National Council of State Tourism Directors (NCSTD)

The U.S. Travel Association and the National Council of State Tourism Directors created the national endorsement program for two reasons:

• To promote travel information services nationwide.
• To encourage individual states to develop a certification program that enhances individual travel counselors' efforts, skills and achievement to direct and advise travelers seeking assistance at travel information centers.

Endorsement of a state's travel counselor training programs is available exclusively to NCSTD members or the officially designated state entity responsible for the state travel/welcome information center program.

Program Guidelines

For a state's travel counselor training program to receive NCSTD's National Certification, it must meet the following standards:

• Candidates must have been employed as a travel counselor for a minimum of one operating year to become eligible.
• The program must include a written examination (view full exam guidelines  here ).
• State information center managers must provide appropriate recognition to counselors who complete the test.
• Each program endorsement is valid for three years.

Program Certification Process

Follow the three steps to receive your state’s endorsement and request certificates.

For a state’s travel counselor training program to receive NCSTD’s National Certification, it must include a written examination, in a minimum of two variations to allow for retesting of those who do not pass the test initially. The exam may also be available in alternate formats if needed.

You can view guidelines and sample questions here .

Complete the Request for NCSTD Endorsement of State Travel Counselor Certification Program form .

Please note, that you will be asked to upload two versions of your state’s certification exam. Please allow six weeks for approval.

After counselors pass the exam, you can submit counselor names through this request form .

Please allow 48 hours to receive a confirmation notice that your certificates have been mailed.

Key Resource Links

• Program overview and exam guidelines
• Sample exam
• How to submit your exam
• How to request certificates

Cynthia Zhu, Project Manager, Member Engagement & ESTO

Traveler Experience

The face of CWT around the world

Contribute to CWT's success

Our travel counselors and those who support them are the face of CWT around the world. They are the foundation of our business model and the service we deliver to our clients. Individually and collectively, they delight travelers and travel arrangers, building commercial value and strengthening the CWT brand.

Travel counselors work with their clients to build smart itineraries for travelers, delivering informed and insightful recommendations, and a consistent and efficient booking experience - as well as service and value that continually exceed our clients’ expectations. Travel counselors and traveler experience support teams allow us to fulfill our commitments to clients, shareowners and suppliers, thus contributing to the overall success of CWT.

Why TX at CWT?

We give travelers the best options for how they connect.

Our business travel agents take a consultative – and caring – approach to travel booking services, adding value and solving problems with the assistance of technology that helps us create a seamless experience for our travelers across all booking channels.

We offer personalized content to drive revenue

We go beyond simply making reservations and offering a consumer-grade experience. At CWT, we deliver personalized travel booking services that always give our travelers the best possible options - satisfying their needs and enhancing their satisfaction, to generate value for our customers while contributing to CWT’s overall profitability.

We work together as one global team

Our quality assurance processes and global customer service culture enable us to attract and retain top talent worldwide, so we can delight travelers anytime and anywhere – ensuring we continually meet our clients’ evolving needs with the flexibility they expect.

Find your fit

Integrity, leadership, caring and passion really are at the heart of everything we do at CWT. If these core values are as important to you as they are to us, you could be exactly what we’re looking for – and we think we could be a great fit for you, too.

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Travel Counselor Job Description

Travel counselors are experienced travel agents who help clients book flights and choose holiday destinations. Travel counselors typically handle accommodation and transportation requirements, and may also provide advice regarding visas, immunizations, and travel safety.

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Travel Counselor Job Description Template

We are searching for a professional and passionate travel counselor to join our excellent agency. The travel counselor will be required to prepare clients for local and international travel. You should be able to communicate well and answer questions or address concerns in person, or via email and telephone.

To be successful as a travel counselor, you should have in-depth knowledge on travel-related matters and be able to engage with a broad client base. Outstanding travel counselors should be friendly, efficient, and helpful.

Travel Counselor Responsibilities:

• Understanding clients’ travel requirements and asking relevant questions to gather as much information as possible.
• Outlining all options regarding possible destinations, flights, car rentals, accommodation and exchange rates, as well as discussing issues like safety and immunization with clients.
• Meticulously capturing all client information into databases.
• Booking flights and accommodation and arranging car rentals as per client specifications.
• Ensuring clients are provided with an itinerary and schedule where required.
• Answering all clients’ questions and addressing complaints as soon as possible.
• Reporting to the travel manager.
• Keeping all client information strictly confidential.
• Providing friendly service and building professional relationships with clients.

Travel Counselor Requirements:

• High school diploma or GED.
• Completion of training.
• A relevant license or certification.
• Extensive experience in the travel industry and good geographical knowledge.
• Experience in customer service may be advantageous.
• Excellent written and verbal communication skills.
• Strong telephone and email etiquette.
• A personable matter and sharp attention to detail.

Related Articles:

Travel agent job description, travel consultant job description, travel counselor interview questions, travel agent interview questions, travel consultant interview questions.

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What is a travel counselor and how to become one

A travel counselor is a professional who specializes in planning and providing travel arrangements for their clients. They help clients choose their travel destinations, arrange their transportation and accommodation, and provide travel tips. They also assist clients with any issues or concerns they may encounter during their trip. They use their expertise in the travel industry to recommend the best options for their clients based on their travel preferences. They also have knowledge of various travel products and services, including visa and immunization policies. Their duties include performing research and assessments, preparing travel arrangements, and handling any inquiries or concerns their clients may have. They are responsible for ensuring the accuracy and completeness of all domestic and international travel arrangements for their clients.

How long does it takes to become a travel counselor?

It takes approximately 2 to 3 years to become a travel counselor.

Year 1: - Begin an Associate's degree program, which typically takes about 2 years to complete.

Year 2: - Continue and complete the Associate's degree program.

Year 3: - Gain 1 to 2 years of experience in the travel industry, which is the typical level of experience needed. - Complete on-the-job training, which usually lasts 3 to 6 months, and may include less than a month of on-site training.

• Salary $44,934
• Growth Rate 20%
• Jobs Number 32,840
• Most Common Skill Reservations
• Most Common Degree Bachelor's degree
• Best State California

Travel Counselor career paths

A travel counselor can pursue a variety of career paths. They can work as a travel consultant, sales manager, or business development manager. Some may choose to enter other fields like account management, marketing, or customer service. Others can become business owners or operations managers. They can also work in related industries like hospitality, insurance, and administration.

Key steps to become a travel counselor

Explore travel counselor education requirements, most common travel counselor degrees.

Bachelor's

High School Diploma

Start to develop specific travel counselor skills

A travel counselor needs a combination of soft and hard skills. They must be able to communicate value, build trusting relationships, and understand personal needs. They must also have market-specific knowledge and use technology to secure the best value for their clients while taking them through the decision process and finalizing the sale. They may also need to handle high-end air, car, and hotel reservations, and use systems like Sabre and Amadeus. They may also need to perform ticket exchanges and refunds, locate, book, and plan hotel, car, and airline reservations, and coordinate and book domestic and complex international travel.

Complete relevant travel counselor training and internships

Gain additional travel counselor certifications.

Travel counselor certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific travel counselor certification, having one may help you stand out relative to other applicants.

The most common certifications for travel counselors include Travel and Tourism Professional (TTP) and Certified Travel Associate (CTA).

Research travel counselor duties and responsibilities

Travel counselors arrange travel for clients, both domestic and international. They determine their destination, mode of transportation, travel dates, financial considerations, and accommodations required. They use various online tools to book travel and manage a high volume of national/international calls. They also coordinate corporate and leisure travel in a fast-paced environment. They work with clients to create unforgettable experiences with high-touch customer service. They also consult members on domestic travel arrangements, manage e-travel reservations and ticketing, and use negotiating skills with vendors to secure the best rates for air travel, hotel, and car bookings. According to Diane Petras , CTIE, president at The Travel Institute, "the foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills."

• Manage corporate travel arrangements for business accounts, including passport and visa documents.
• Deliver comprehensive administrative support, with focus on coordinating travel arrangements, with this DoD contractor.
• Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.

Prepare your travel counselor resume

When your background is strong enough, you can start writing your travel counselor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a travel counselor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Travel Counselor Resume templates

Apply for travel counselor jobs

Now it's time to start searching for a travel counselor job. Consider the tips below for a successful job search:

• Browse job boards for relevant postings
• Consult your professional network
• Reach out to companies you're interested in working for directly
• Watch out for job scams

Are you a Travel Counselor?

Share your story for a free salary report.

Average travel counselor salary

The average Travel Counselor salary in the United States is $44,934 per year or $22 per hour. Travel counselor salaries range between $28,000 and $70,000 per year.

What Am I Worth?

How do travel counselors rate their job?

Travel counselor reviews.

challenges in flight bookings; hotels; schedules; tours

last minute decisions

Updated April 5, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Travel Counselor Related Careers

• Auto Travel Counselor
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• Corporate Travel Consultant
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• Cruise Counselor
• Senior Travel Consultant
• Travel Agent
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• Travel Coordinator
• Travel Manager
• Travel Service Consultant
• Travel Specialist

Travel Counselor Related Jobs

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• Senior Travel Consultant Jobs
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• Travel Coordinator Jobs
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• Traveler Jobs

What Similar Roles Do

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• Sales Industry
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Top 12 Travel Counselor Skills to Put on Your Resume

In the dynamic world of travel planning, mastering a certain set of skills can significantly enhance your resume and set you apart as a travel counselor. Possessing a unique blend of interpersonal, organizational, and technological abilities not only demonstrates your proficiency in creating unforgettable travel experiences but also showcases your adaptability and commitment to excellence in this fast-paced industry.

Travel Counselor Skills

• Multilingual
• Itinerary Planning
• Customer Service
• CRM Software
• Negotiation
• Cultural Awareness
• Time Management
• Problem-Solving

Amadeus is a global travel technology company that provides a comprehensive reservation system used by travel counselors to book flights, hotels, rental cars, and other travel services for their clients.

Why It's Important

Amadeus is important for a Travel Counselor because it provides a comprehensive and efficient platform for booking flights, hotels, and other travel services, offering real-time access to inventories and prices, thereby enabling personalized and cost-effective travel solutions for clients.

How to Improve Amadeus Skills

To improve your proficiency with Amadeus as a Travel Counselor, focus on these key areas:

• Training : Enroll in Amadeus Learning Universe for official courses ranging from beginner to advanced levels.
• Practice : Utilize the Amadeus Selling Platform Connect for hands-on experience.
• Stay Updated : Regularly visit Amadeus Service Hub for the latest updates, tips, and troubleshooting guides.
• Networking : Join forums like TravelMole to exchange insights and tips with fellow travel professionals.
• Certification : Aim for Amadeus certification to validate your expertise and increase your value as a travel counselor.

By focusing on continuous learning, practice, and networking, you can significantly enhance your Amadeus skills.

How to Display Amadeus Skills on Your Resume

Sabre is a global travel technology company that provides a broad range of software and data solutions to the travel industry, including airlines, hotels, and travel agencies. For a Travel Counselor, Sabre offers a reservation system that enables booking and managing travel services, such as flights, accommodations, and rental cars, efficiently.

Sabre is important for a Travel Counselor because it provides comprehensive access to a wide range of travel inventory, including flights, hotels, rental cars, and more, enabling efficient booking and itinerary management for clients.

How to Improve Sabre Skills

Improving your skills with Sabre as a Travel Counselor involves continuous learning and practice. Here's a concise guide to enhance your proficiency:

Official Sabre Training : Enroll in Sabre Training for comprehensive courses ranging from beginner to advanced levels.

Practice Regularly : Consistent practice is key. Use the Sabre Red Workspace for real-time practice and familiarization.

Stay Updated : Sabre often updates its system. Keep abreast with the latest by visiting the Sabre blog .

Join Forums : Engage in forums like Travel Agents Forum to exchange tips and tricks with peers.

Utilize YouTube Tutorials : Watch and learn through tutorials on channels dedicated to Sabre training, like the Sabre Travel Network channel .

Read Manuals and Guides : Dive into Sabre manuals and quick reference guides available on their official documentation site .

By following these steps and maintaining a commitment to learning, you can significantly enhance your Sabre skills.

How to Display Sabre Skills on Your Resume

Galileo is a global computer reservation system (CRS) used primarily for booking airline tickets, hotel rooms, and other travel services. It provides real-time access to inventory and facilitates transactions between travel providers and agencies, helping travel counselors efficiently manage and book travel arrangements for their clients.

Galileo is important for revolutionizing the study of the universe with his improvements to the telescope and pioneering observations, laying foundational principles for modern physics and astronomy, crucial for understanding celestial navigation and timekeeping in travel.

How to Improve Galileo Skills

Improving your use of Galileo as a Travel Counselor involves enhancing your skills in navigation, efficient data entry, and staying updated with the system's latest features. Here are concise steps and resources:

Master Keyboard Shortcuts : Familiarize yourself with Galileo's keyboard shortcuts to speed up navigation and tasks. Galileo Quick Reference Guide provides a comprehensive list.

Undergo Advanced Training : Enroll in advanced Galileo training courses to deepen your knowledge. Travelport Academy offers various courses tailored to different expertise levels.

Utilize Galileo Desktop Custom Scripts : Customize your Galileo Desktop with scripts to automate repetitive tasks, improving efficiency. Travelport Marketplace has scripts and plugins that can enhance your workflow.

Stay Updated : Subscribe to Travelport’s Customer Portal to receive the latest updates on Galileo’s features and functionalities.

Join User Forums : Engage with other Galileo users in forums to share tips and best practices. Travelport Community Forums is a great place to start.

By implementing these strategies, you can significantly enhance your proficiency and efficiency in using Galileo for travel counseling.

How to Display Galileo Skills on Your Resume

4. Worldspan

Worldspan is a global distribution system (GDS) used by travel counselors to access and book airline tickets, hotel rooms, rental cars, and other travel services for their clients. It provides real-time availability and pricing information, facilitating efficient travel planning and reservations.

Worldspan is important for a Travel Counselor because it provides comprehensive access to airline bookings, hotel reservations, car rentals, and other travel services, enabling efficient itinerary planning and customer service.

How to Improve Worldspan Skills

Improving your proficiency in Worldspan as a Travel Counselor involves several strategies:

Understand the Basics : Start with a strong foundation by thoroughly understanding the basic commands and functions of Worldspan. Worldspan Go! Res training offers a starting point.

Continuous Learning : Engage in ongoing training to stay updated with new features and functionalities. Travelport Academy provides courses tailored to various expertise levels.

Practice Regularly : Hands-on experience is crucial. Use simulation tools or practice environments to refine your skills without affecting real bookings.

Join Online Forums : Participate in forums and online communities where you can exchange tips and tricks with fellow users. Travelport Customer Portal is a good place to start.

Utilize Support Resources : Make use of the support and resources provided by Worldspan and Travelport, including guides, tutorials, and customer support.

By focusing on these key areas, you can enhance your Worldspan skills and improve your effectiveness as a Travel Counselor.

How to Display Worldspan Skills on Your Resume

5. Multilingual

Multilingual refers to the ability to understand, speak, and often write in multiple languages, enabling a travel counselor to communicate effectively with clients and professionals from diverse linguistic backgrounds, enhancing service delivery and customer satisfaction.

Being multilingual is crucial for a Travel Counselor as it enables effective communication with clients from diverse linguistic backgrounds, enhances the ability to understand and meet clients' needs accurately, and provides a competitive edge by offering personalized services in multiple languages, improving overall customer satisfaction and experience.

How to Improve Multilingual Skills

Improving multilingual skills, especially for a Travel Counselor, involves practicing languages in real-life situations, engaging with native speakers, and utilizing language learning resources. Here’s a concise guide:

Practice Regularly : Consistent practice is key. Use language learning apps like Duolingo or Babbel for daily exercises.

Engage in Language Exchange : Participate in language exchange programs or meet-ups. Websites like Tandem connect you with native speakers for mutual language practice.

Immerse Yourself : Listen to music, watch movies, or read books in the target language. Resources like Netflix for films and Spotify for music can be valuable.

Travel Virtually : Explore destinations using resources like Google Earth and try to understand the culture and language nuances.

Attend Workshops and Courses : Look for online courses or local workshops focused on language learning for professionals in the travel industry. Platforms like Coursera and Udemy offer specific language courses.

Use Professional Tools : Leverage tools like Rosetta Stone that offer advanced language learning tailored for professionals.

Practice with Colleagues : Organize language learning groups within your workplace to practice and learn from each other.

By systematically integrating these strategies, a Travel Counselor can enhance their multilingual capabilities, offering more personalized and efficient services to clients from diverse linguistic backgrounds.

How to Display Multilingual Skills on Your Resume

6. Itinerary Planning

Itinerary Planning is the process a Travel Counselor uses to organize and outline a detailed schedule of travel activities, accommodations, transportation, and attractions for clients, tailored to their preferences, budget, and timing to ensure an enjoyable and efficient trip.

Itinerary planning is crucial for a Travel Counselor as it ensures a well-organized and efficient trip, tailored to the client's preferences and needs, optimizing their travel experience and satisfaction.

How to Improve Itinerary Planning Skills

Improving itinerary planning as a Travel Counselor involves a strategic approach to enhance travel experiences for clients. Here are concise steps with relevant resources:

Understand Client Needs : Conduct a detailed interview to grasp their preferences, budget, and expectations. Virtuoso provides a guide on essential questions to ask.

Destination Research : Use platforms like Lonely Planet for up-to-date information on destinations, attractions, and local customs.

Optimize Logistics : Utilize tools like Rome2rio for planning efficient transportation routes.

Leverage Technology : Incorporate itinerary planning software such as Travefy or Tourwriter to streamline the planning process and provide clients with professional itineraries.

Stay Informed : Keep abreast of travel advisories and updates through official sources like the U.S. Department of State for safety and visa information.

Personalization and Flexibility : Customize itineraries based on client feedback and be ready to adjust plans as needed for a personalized travel experience.

Post-Trip Feedback : After the trip, gather feedback using tools like SurveyMonkey to improve future itinerary planning.

By following these steps and utilizing the provided resources, Travel Counselors can significantly enhance their itinerary planning process.

How to Display Itinerary Planning Skills on Your Resume

7. Customer Service

Customer service for a Travel Counselor involves providing expert advice, planning, and support to clients before, during, and after their travels, ensuring a seamless, enjoyable, and safe travel experience.

Customer service is crucial for a Travel Counselor as it ensures personalized support, builds trust and loyalty, enhances customer satisfaction, and fosters positive experiences, leading to repeat business and referrals in the competitive travel industry.

How to Improve Customer Service Skills

Improving customer service, especially for a Travel Counselor, involves enhancing communication, personalization, and efficiency. Here are concise suggestions:

Enhance Communication Skills : Foster clear, empathetic communication. Active listening and clear, concise responses can significantly improve customer interactions.

Personalize Customer Interactions : Tailor recommendations and solutions to the individual needs of each client. Utilizing CRM tools can help track preferences and history.

Improve Response Times : Use automation tools for quicker responses to common inquiries, freeing up time for more complex client needs.

Educate and Empower Customers : Provide clients with resources and tools, such as travel guides or a FAQ section on your website, to help them make informed decisions.

Solicit and Act on Feedback : Regularly ask for feedback through surveys or direct communication and use it to make improvements. Tools like SurveyMonkey can facilitate this process.

Continuous Training : Ensure ongoing professional development for yourself and any team members on the latest travel trends, destinations, and customer service strategies.

Implementing these strategies can lead to more satisfied clients, repeat business, and positive referrals in the travel industry.

How to Display Customer Service Skills on Your Resume

8. CRM Software

CRM software (Customer Relationship Management) for a Travel Counselor is a digital tool designed to manage, track, and enhance interactions with clients, streamlining the booking process, scheduling, and client communication to improve customer service and increase sales in the travel industry.

CRM software is crucial for a Travel Counselor as it enables personalized service by centralizing client preferences, history, and interactions, ensuring efficient communication, and streamlining trip planning and follow-up, ultimately enhancing customer satisfaction and loyalty.

How to Improve CRM Software Skills

To improve CRM software for a Travel Counselor, focus on enhancing user experience, integration capabilities, and data analytics:

User Experience : Prioritize a user-friendly interface that is easy to navigate. Simplify data entry and retrieval processes to save time. Salesforce is renowned for its intuitive design.

Integration Capabilities : Ensure seamless integration with other tools used in the travel industry, such as booking platforms and communication tools. Zapier can automate workflows between different applications.

Data Analytics : Enhance the CRM's ability to analyze customer data. This can help in personalizing travel recommendations and understanding client preferences better. HubSpot CRM offers robust analytics tools.

Mobile Accessibility : Optimize the CRM for mobile use, enabling travel counselors to access information and communicate with clients on-the-go. Zoho CRM offers a comprehensive mobile version.

Security Features : Strengthen data protection measures to secure sensitive client information, essential for maintaining trust. Oracle CRM focuses on high security and compliance standards.

Each improvement should aim at enhancing efficiency, personalizing client interactions, and ensuring data security, ultimately leading to better client satisfaction and business growth in the travel sector.

How to Display CRM Software Skills on Your Resume

9. Negotiation

Negotiation, in the context of a Travel Counselor, involves the strategic discussion and arrangement of terms between the counselor and suppliers (like hotels, airlines, and tour companies) to secure the best possible prices, amenities, and experiences for their clients, aiming to meet specific travel needs and preferences while maximizing value.

Negotiation is crucial for a Travel Counselor as it enables them to secure the best deals and accommodations for their clients, ensuring customer satisfaction and maximizing value within budget constraints.

How to Improve Negotiation Skills

Improving negotiation skills, especially for a Travel Counselor, involves honing the ability to communicate effectively, understand the needs of both parties, and find a mutually beneficial outcome. Here are concise tips with resources for further exploration:

Prepare Thoroughly : Research your options and understand the value of what you're offering or seeking. Harvard Business Review provides insights into negotiation tactics that can help in preparation.

Build Rapport : Establishing a connection can lead to more favorable outcomes. Forbes discusses the importance of rapport in negotiations.

Listen Actively : Understand the needs and constraints of the other party. The MindTools guide on active listening can enhance this skill.

Aim for Win-Win : Focus on finding solutions that benefit both sides. The PON - Program on Negotiation at Harvard Law School offers strategies for achieving win-win outcomes.

Be Willing to Walk Away : Know your bottom line and be prepared to end negotiations if necessary. This Investopedia article explains the concept of BATNA (Best Alternative To a Negotiated Agreement), which is crucial in knowing when to walk away.

Practice Empathy : Understanding the other party's perspective can reveal new solutions. Psychology Today explores the power and benefits of empathy in negotiations.

Negotiate the Process : Set the rules for the negotiation to ensure fairness. The American Psychological Association offers insights into procedural tactics in negotiation.

Each of these steps, supported by the linked resources, can significantly enhance your negotiation skills as a Travel Counselor, leading to more successful outcomes in your interactions.

How to Display Negotiation Skills on Your Resume

10. Cultural Awareness

Cultural awareness for a Travel Counselor involves understanding and respecting the customs, beliefs, and practices of different cultures to provide informed, sensitive, and appropriate advice to travelers, ensuring respectful and enjoyable travel experiences.

Cultural awareness is crucial for a Travel Counselor because it ensures respectful and appropriate interaction with diverse clients and local communities, enhances the travel experience by providing deeper insights into local customs and traditions, and helps in avoiding cultural misunderstandings, thereby fostering positive relations and experiences.

How to Improve Cultural Awareness Skills

Improving cultural awareness is crucial for a Travel Counselor to offer insightful, respectful guidance. Here are concise steps:

Research: Prioritize learning about the destinations you advise on. Focus on history, social norms, and cultural values. Websites like Lonely Planet and Culture Crossing provide country-specific cultural information.

Cultural Training: Enroll in cultural awareness courses. Platforms like Coursera offer courses on intercultural communication and understanding.

Local Interaction: Engage with local communities through forums or social media groups such as Meetup to gain firsthand cultural insights.

Travel: Experience cultures personally when possible. Immersing yourself in different cultures through travel enriches your understanding and advice.

Feedback: Seek feedback from clients post-travel to learn about their cultural experiences and how you can improve future advice.

By actively engaging in these steps, a Travel Counselor can significantly enhance their cultural awareness, leading to more personalized and culturally sensitive travel advice.

How to Display Cultural Awareness Skills on Your Resume

11. Time Management

Time management for a Travel Counselor involves efficiently organizing and prioritizing tasks, appointments, and client interactions to optimize productivity and provide high-quality service within given time constraints.

Time management is crucial for a Travel Counselor as it ensures efficient planning, maximizes productivity, allows for the timely handling of clients’ travel arrangements, and enhances customer satisfaction by meeting deadlines and providing prompt responses to inquiries.

How to Improve Time Management Skills

Improving time management, especially for a Travel Counselor, involves prioritizing tasks, planning ahead, and leveraging technology. Here’s a concise guide:

Prioritize Tasks : Identify and focus on high-value activities. Use the Eisenhower Box technique to categorize tasks by urgency and importance.

Plan Ahead : Allocate specific time slots for tasks. Tools like Google Calendar can help in scheduling and visualizing your day.

Leverage Technology : Utilize travel management software for efficient itinerary planning and client management. Consider exploring TravelPerk for streamlining travel-related processes.

Set Boundaries : Establish clear work-life boundaries to prevent burnout. Communicate your availability to clients and colleagues.

Continuous Learning : Stay updated on time management strategies through resources like Coursera which offers courses on productivity and time management.

By prioritizing effectively, planning ahead, embracing technology, setting clear boundaries, and engaging in continuous learning, you can enhance your time management skills as a Travel Counselor.

How to Display Time Management Skills on Your Resume

12. Problem-Solving

Problem-solving, in the context of a Travel Counselor, involves identifying travel-related issues clients face and efficiently devising and implementing effective solutions to ensure a seamless and enjoyable travel experience.

Problem-solving is crucial for a Travel Counselor as it enables them to efficiently address unexpected travel issues, ensure client satisfaction by providing quick solutions, and enhance the overall travel experience by foreseeing and mitigating potential problems.

How to Improve Problem-Solving Skills

Improving problem-solving skills, especially for a Travel Counselor, involves enhancing your ability to assess situations, anticipate issues, and develop effective solutions quickly. Here’s a concise guide:

Understand the Problem : Clearly define the issue at hand. MindTools offers techniques for analyzing and understanding problems deeply.

Research and Learn Continuously : Stay informed about travel trends, destinations, and regulations. Utilize resources like Travel Weekly for up-to-date travel news.

Develop Critical Thinking : Practice analyzing situations from multiple perspectives to identify the best solutions. Critical Thinking Web offers free online courses to enhance this skill.

Enhance Communication Skills : Effective problem-solving requires clear communication with clients and partners. Toastmasters International can help improve your public speaking and communication skills.

Embrace Creativity : Sometimes, unconventional solutions are the most effective. Platforms like TED Talks can inspire creative problem-solving approaches.

Learn from Experience : Reflect on past problem-solving successes and failures to improve your approach. Keeping a journal or blog about your experiences can be beneficial.

Remember, practice and continuous learning are key to improving your problem-solving skills as a Travel Counselor.

How to Display Problem-Solving Skills on Your Resume

Related Career Skills

• Travel Nurse
• Travel Agent
• Travel Assistant
• Travel Manager
• Travel Specialist
• Travel Coordinator

• Let’s talk

Get to know us: Travel Counsellors

We’re a global travel business with exceptional customer care in our DNA. We empower people with a passion for travel to run their own travel businesses, taking care of the travel arrangements of more than 450,000 customers each year.

Who are Travel Counsellors?

Travel Counsellors is a global travel business committed to providing you with all the tools, technology and support for starting a successful career.

You'll run a home-based travel agency with the freedom to set your own schedule and develop personal relationships with your clients, really understanding their preferences and crafting customised trips just for them. And with a wide network of travel suppliers all in one place on the Phenix in-house booking system, including airlines, hotels, and tour operators, you'll have all the resources you need to create unforgettable itineraries with ease.

In short, we’ll give you all the support and tools you need to make a successful travel business!

We aim high – to be the world’s most caring travel homeworking company.

We put people above all else. You can see that in how we help you constantly learn and grow with training tools and guidance that enhance your business skills and knowledge. We provide everything you need to build flourishing leisure and corporate travel businesses as part of a company that truly cares.

What do we do?

We're a community of people from all walks of life who put ourselves in our customers shoes, curating their perfect trip and making it personal.

How it all began

Travel Counsellors globally

itineraries booked annually

the year we were founded

We care in everything we do

We’re a people-first business, with care at the heart of our culture.

We lead by example

• We live and breathe the values that make us special
• We all take responsibility as role models in our business
• We guide, we don’t instruct, and we foster creativity
• We empower our people to be the best version of themselves

We’re a connected team

• Our clear vision and strategy mean we really know our ‘why’
• We’re united by a clear sense of purpose and a shared set of values
• Our environment is open and honest, and we encourage feedback
• We trust our people, empowering them to make decisions that work for them
• We’re passionate about attracting and developing the best talent to deliver our vision
• We encourage learning and development by providing training courses and expert guidance

We support and celebrate

• Our culture is caring and supportive
• We love celebrating our success and rewarding our people

Our diversity and inclusion ethos at Travel Counsellors

At Travel Counsellors, 'care' is more than a word; it's our way of life. This commitment to care shapes our culture, ensuring everyone feels a deep sense of belonging. We pride ourselves on embracing everyone's unique qualities, whether related to gender, race, religion, sexual orientation, ability, or a kaleidoscope of lived experiences. Our celebration of diversity mirrors our core values: Care, Human connection, and an Entrepreneurial spirit. By valuing everyone’s uniqueness, we cultivate a culture of care and connection, fuelling our drive for innovation and impactful outcomes.

Celebrating diversity is at the heart of what we do. We're dedicated to not just being a diverse and inclusive company but a community that's globally connected. For us, inclusivity is more than a tick box; it's a belief. Every story and voice in our team is crucial, shaping our collective future - a future we build together.

Join us in this journey. We welcome all of you, every part that makes you unique. Together, embracing 'care' and 'humanity', we make a real difference.

We put the trust into travel

It’s important to know you're booking travel with someone you can rely on. We put trust at the centre of everything we do and our business model is built on establishing trusted personal relationships with customers.

We underpin our unique personal service with our own Travel Trust financial protection for customers, as well the reassurance provided by our ATOL and IATA licences. And by working with thousands of hand-picked suppliers and trusted travel providers around the globe, we ensure customers receive the highest levels of protection, care, support, and service wherever and whenever they travel with us.

The world’s our office

“You'll be empowered to work on things you're passionate about. You'll be given autonomy. Your ideas will matter.” Lauren, Technology Service Desk Analyst

300 Members of support staff internationally

60% Repeat booking rate over

“I love caring for my customers and growing my business as a result. Joining Travel Counsellors is the best thing I’ve done.” Lizzie, Travel Counsellor

We’re all about doing the right thing

Watch our short video and hear our CEO, Steve Byrne, explain how Travel Counsellors cares for its customers and the ethos of support that underpins our people-based culture.

Are you ready to work as a Travel Counsellor?

If you are ready to join our award-winning and constantly expanding global team, contact one of our experts today. Our support team will be able to assist with any queries you may have.

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Shcherbinka, visit shcherbinka, popular places to visit.

You can learn about the history of Moscow with a trip to Red Square. Experience the area's fascinating museums and acclaimed theater scene.

• Moscow Kremlin

Visit the most iconic square in Russia, which is bordered by many of the city’s most famous landmarks.

• Bolshoi Theatre

A centerpiece of the Russian arts scene, this theater’s magnificent auditorium and top-tier productions will impress even the most jaded theatergoer.

• St. Basil's Cathedral

Think of Russia and you probably picture this iconic building, whose onion-shaped domes overlook the Moscow skyline.

• Lenin's Mausoleum

Mourners and curious visitors stream to the grave to see the embalmed Vladimir Lenin, the famous revolutionary and one-time leader of the Soviet Union.

• Armoury Chamber

Visit one of Moscow’s oldest and most revered museums and discover more about Russian royal life and military history.

Check Shcherbinka hotel availability

Other neighborhoods around shcherbinka.

Visitors to Butovo like its parks. Jump on the metro at Ulitsa Gorchakova Station or Boulevard Admirala Ushakova Station to see top sights like Bitsa Park while you're in the area.

South-Western Administrative Okrug

While you're in South-Western Administrative Okrug, take in top sights like Church of the Kazan Icon of the Mother of God in Uzkoye or Church of the Intercession of the Holy Virgin, and hop on the metro to see more the city at Konkovo Station or Yasenevo Station.

Tyoply Stan District

While you're in Tyoply Stan District, take in top sights like Troparevsky Forest Park and jump on the metro at Konkovo Station to see more of the city.

Southern Administrative Okrug

While you're in Southern Administrative Okrug, take in top sights like Tsaritsyno Palace or Tsaritsyno Museum Reserve, and hop on the metro to see more the city at Kantemirovskaya Station or Tsaritsyno Metro Station.

Konkovo District

While you're in Konkovo District, take in top sights like Orlov Museum of Paleontology and jump on the metro at Belyayevo Station to see more of the city.

Rumyantsevo

While Rumyantsevo might not have many sights to explore, venturing just a little farther will lead you to top things to see and do like Prince Plaza and Church of the Kazan Icon of the Mother of God in Uzkoye.

• Places of interest
• Hotels in top Moscow neighborhoods
• Other vacations you might like
• Moscow City
• Arbat Street
• State Historical Museum
• Moscow State University
• State Tretyakov Gallery
• Pushkin Museum of Fine Arts
• Ministry of Foreign Affairs
• Cathedral of Christ the Savior
• Victory Park
• Luzhniki Stadium
• New Tretyakov Gallery - Museum of Modern Art
• Minin and Pozharsky Monument
• Vnukovo Airport Public Museum of Battle and Labor Glory
• Sparrow Hills
• Triumphal Arch
• Novodevichy Convent
• Russian White House
• Cathedral of the Archangel
• Battle of Borodino Panorama Museum
• Pushkin Square
• Multimedia Art Museum

Other Hotels near Shcherbinka, Moscow

• South-Western Administrative Okrug Hotels
• Butovo Hotels
• Novomoskovsky Administrative Okrug Hotels
• Ostaf'yevo Hotels
• Yazva Hotels
• Voskresenskoe Hotels
• Things to do

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Shcherbinka Hotel Guide

Don’t keep your travel plans on repeat year after year. The same city with the same hotel every season will bore you and give you an itch to go looking for something new. Expand your geographical horizons to more than just those five blocks around your usual haunt.

Nowhere else can you find better deals on Shcherbinka area hotels. You’ll find the best prices on the quirky, the haunted, the old, the new, and the legendary. If you’re wondering what side of the pricing scale some of these hotels fall on, you need not to worry. Compare cheap hotels near Shcherbinka to find the perfect one to will fit your budget.

Leave the ordinary routine you’re set on behind and go. Go anywhere you want. Anywhere that makes you think, “I wonder what that’s like?” Part of Travelocity’s mission is to get you off-the-beaten path and the hotels near Shcherbinka are perfect for that. Find your new favorite watering hole on a quiet street. Discover a place to escape for the weekend with tasty local fare and unique sights. We want you to consider the places outside your normal comfort zone. Browse our selection and find the ideal hotel, in a place you’d like to explore.

Shcherbinka hotels essential information

Hotels near….

• Vnukovo Intl. Airport Hotels
• Sheremetyevo Airport Hotels
• Domodedovo Intl. Airport Hotels

An attraction

• Hotels near Moscow Kremlin
• Hotels near Embassy of the United States of America
• Hotels near Sparrow Hills

Areas of Shcherbinka

• Northern Europe Hotels
• Eastern Europe Hotels
• Domodedovo Hotels
• Vnukovo Hotels
• Lyubertsy Hotels
• Odintsovo Hotels
• Balashikha Hotels
• Razvilkov Hotels
• Istomikha Hotels
• Podolsk Hotels
• Shishkino Hotels
• Polivanovo Hotels
• Bulatnikovskoe Hotels
• Vidnoye Hotels
• Kamkino Hotels
• Devyatskoye Hotels
• Karakashevo Hotels
• Kommunarka Hotels
• Mamyri Hotels
• Voyevodino Hotels
• Novosëlki Hotels
• Sudakovo Hotels
• Volodarskogo Hotels
• Kotelniki Hotels
• Kakuzevo Hotels
• Soloslovo Hotels
• Central Russia Hotels
• Novosyrovo Hotels
• Byakontovo Hotels
• Armazovo Hotels
• Maloye Bryantsevo Hotels
• Erino Hotels
• Voskresenskoye Hotels
• Bol'shoye Bryantsevo Hotels
• Pokrov Hotels
• Fedyukovo Hotels
• Sal'kovo Hotels
• Petrushino Hotels
• Kuvenkino Hotels
• Dubrovitsy Hotels
• South-Western Administrative Okrug Hotels
• Butovo Hotels
• Novomoskovsky Administrative Okrug Hotels
• Ostaf'yevo Hotels
• Yazva Hotels
• Voskresenskoe Hotels

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Claudia Looi

Touring the Top 10 Moscow Metro Stations

By Claudia Looi 2 Comments

Komsomolskaya metro station looks like a museum. It has vaulted ceilings and baroque decor.

Hidden underground, in the heart of Moscow, are historical and architectural treasures of Russia. These are Soviet-era creations – the metro stations of Moscow.

Our guide Maria introduced these elaborate metro stations as “the palaces for the people.” Built between 1937 and 1955, each station holds its own history and stories. Stalin had the idea of building beautiful underground spaces that the masses could enjoy. They would look like museums, art centers, concert halls, palaces and churches. Each would have a different theme. None would be alike.

The two-hour private tour was with a former Intourist tour guide named Maria. Maria lived in Moscow all her life and through the communist era of 60s to 90s. She has been a tour guide for more than 30 years. Being in her 60s, she moved rather quickly for her age. We traveled and crammed with Maria and other Muscovites on the metro to visit 10 different metro stations.

Arrow showing the direction of metro line 1 and 2

Moscow subways are very clean

To Maria, every street, metro and building told a story. I couldn’t keep up with her stories. I don’t remember most of what she said because I was just thrilled being in Moscow.   Added to that, she spilled out so many Russian words and names, which to one who can’t read Cyrillic, sounded so foreign and could be easily forgotten.

The metro tour was the first part of our all day tour of Moscow with Maria. Here are the stations we visited:

1. Komsomolskaya Metro Station  is the most beautiful of them all. Painted yellow and decorated with chandeliers, gold leaves and semi precious stones, the station looks like a stately museum. And possibly decorated like a palace. I saw Komsomolskaya first, before the rest of the stations upon arrival in Moscow by train from St. Petersburg.

2. Revolution Square Metro Station (Ploshchad Revolyutsii) has marble arches and 72 bronze sculptures designed by Alexey Dushkin. The marble arches are flanked by the bronze sculptures. If you look closely you will see passersby touching the bronze dog's nose. Legend has it that good luck comes to those who touch the dog's nose.

Touch the dog's nose for good luck. At the Revolution Square station

Revolution Square Metro Station

3. Arbatskaya Metro Station served as a shelter during the Soviet-era. It is one of the largest and the deepest metro stations in Moscow.

Arbatskaya Metro Station

4. Biblioteka Imeni Lenina Metro Station was built in 1935 and named after the Russian State Library. It is located near the library and has a big mosaic portrait of Lenin and yellow ceramic tiles on the track walls.

Lenin's portrait at the Biblioteka Imeni Lenina Metro Station

5. Kievskaya Metro Station was one of the first to be completed in Moscow. Named after the capital city of Ukraine by Kiev-born, Nikita Khruschev, Stalin's successor.

Kievskaya Metro Station

6. Novoslobodskaya Metro Station  was built in 1952. It has 32 stained glass murals with brass borders.

Novoslobodskaya metro station

7. Kurskaya Metro Station was one of the first few to be built in Moscow in 1938. It has ceiling panels and artwork showing Soviet leadership, Soviet lifestyle and political power. It has a dome with patriotic slogans decorated with red stars representing the Soviet's World War II Hall of Fame. Kurskaya Metro Station is a must-visit station in Moscow.

Ceiling panel and artworks at Kurskaya Metro Station

8. Mayakovskaya Metro Station built in 1938. It was named after Russian poet Vladmir Mayakovsky. This is one of the most beautiful metro stations in the world with 34 mosaics painted by Alexander Deyneka.

Mayakovskaya station

One of the over 30 ceiling mosaics in Mayakovskaya metro station

9. Belorusskaya Metro Station is named after the people of Belarus. In the picture below, there are statues of 3 members of the Partisan Resistance in Belarus during World War II. The statues were sculpted by Sergei Orlov, S. Rabinovich and I. Slonim.

10. Teatralnaya Metro Station (Theatre Metro Station) is located near the Bolshoi Theatre.

Teatralnaya Metro Station decorated with porcelain figures .

Taking the metro's escalator at the end of the tour with Maria the tour guide.

Have you visited the Moscow Metro? Leave your comment below.

January 15, 2017 at 8:17 am

An excellent read! Thanks for much for sharing the Russian metro system with us. We're heading to Moscow in April and exploring the metro stations were on our list and after reading your post, I'm even more excited to go visit them. Thanks again 🙂

December 6, 2017 at 10:45 pm

Hi, do you remember which tour company you contacted for this tour?

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