travel agent mountain gate

You Deserve a Vacation!

We Can Help Make It Perfect!

Preferred Travel is an award winning full-service travel agency that does it all. Our seasoned travel agents can help you plan...

• Family Vacations
• Group Adventures
• Fundraising Trips
• Destination Weddings
• Business Travel
• only all-inclusive resorts

Let our experienced, well-traveled agents give you personalized assistance with the best values for all your travel needs.

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Travel Agents

Working with us is easy and provides:

• Destination Experts who work with you to provide all of the documentation, photos and home descriptions needed to close a client sale
• Only professionally managed vacation rentals, so your clients are assured of a more consistent and reliable vacation experience
• One-stop shopping. In addition to the perfect vacation rental, we can package air and ground transportation, equipment rentals and destination activities—all commissionable to you!
• Certain types of airfare are due 100% at time of reservation
• Final payment is due 60 days prior to departure
• If making a reservation under 60 days prior to departure, 100% of reservation amount is due at time of booking

Q: What is the cancellation policy? A: Prior to 61 days of departure, there is a 50% forfeiture of funds paid. After 60 days prior to departure, no refunds are given. Due to the nature of vacation rentals versus other travel products, refunds are usually not permitted by the property owners. We highly recommend purchasing trip protection insurance for your clients.

Q: How are prices quoted? A: Prices quoted are “rack” rates and are fully commissionable. All taxes and fees are included when booking a reservation. Some exceptions apply.

Q: What is important about renting a “professionally managed” vacation rental? A: A professionally-managed vacation rental is overseen by a property manager who is available in case of any issues and makes sure the rental is in prime condition.

Q: Do you have a Best Rate Guarantee? A: Yes, we have the best vacation rental prices. If you find a better rate somewhere else, we’ll match it or offer a refund.

Q: Why should I choose a vacation rental? A: A vacation rental provides a greater value to your clients by offering a better vacation experience that includes more privacy, kitchens, extra rooms, private pools and hot tubs, garages and other amenities that you can’t get in a hotel, often at a better price.

Q: Do you offer trip protection insurance? A: Yes, we offer trip protection insurance through VacationGuard Travel Protection, which is fully commissionable.

Contact Mountain Reservations today at to partner with Mountain Destinations so you can delight your clients with some of the best resort properties in the world.

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Travel Associates Mountain Creek

Playford Travel Pty Ltd as trustee for the Playford Family Trust (ACN 119 608 445) is a Member of Travel Associates trading as Travel Associates Mountain Creek

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Travel Agent FAQs

Travel Agents may book online by using the booking engine at the top of this page. Select your client's desired resort, enter the check-in and check-out dates, and enter your IATA or CLIA number when you're in the booking process. You may also book reservations by calling the Reservations Center at +1-888-808-7410 .

Our booking system only allows the confirmation email to be sent to one email address. In the Reservation Summary screen (aka. the reservation information section), the email address entered is the same email address that the CONFIRMATION email will be immediately sent to upon completion of booking. If the Travel Agent wants to receive the confirmation email, they should enter their own email address. If the Travel Agent wants for the guest to receive the confirmation email, they should enter the guest email address.

All of our Westgate Resorts properties may be found under the GDS Chain Code: YX. View GDS Codes

Thank you for your continued support of Westgate Resorts! To take advantage of our special Travel Agent education rate, simply visit this page for more information . This special rate can also be booked by calling 1-877-729-0389 .

Travel Agents must cancel the reservation for the guest, either online or by calling the Reservations Center at +1-888-808-7410 .

Travel Agent reservations require a valid IATA or CLIA number in order to pay the commission to the travel agency after Guest checks out. Commission payments are processed weekly through Onyx CenterSource. To create a login and manage your commissions, go here .

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Reservations

Q: How can I book for my client using my IATA or CLIA number?

A: Travel Agents may book online by using the booking engine at the top of this page. Select your client's desired resort, enter the check-in and check-out dates, and enter your IATA or CLIA number when you're in the booking process. You may also book reservations by calling the Reservations Center at +1-888-808-7410 .

Q: How can I receive a copy of the confirmation email?

A: Our booking system only allows the confirmation email to be sent to one email address. In the Reservation Summary screen (aka. the reservation information section), the email address entered is the same email address that the CONFIRMATION email will be immediately sent to upon completion of booking. If the Travel Agent wants to receive the confirmation email, they should enter their own email address. If the Travel Agent wants for the guest to receive the confirmation email, they should enter the guest email address.

Q: What are Westgate Resorts' GDS Codes?

A: All of our Westgate Resorts properties may be found under the GDS Chain Code: YX. View GDS Codes

Q: How can I book, using a FAM/Educational rate (since I am a Travel Agent)?

A: Thank you for your continued support of Westgate Resorts! To take advantage of our special Travel Agent education rate, simply visit this page for more information . This special rate can also be booked by calling 1-877-729-0389 .

Cancellations

Q: How can I cancel my client's reservation?

A: Travel Agents must cancel the reservation for the guest, either online or by calling the Reservations Center at +1-888-808-7410 .

Commissions

Q: What do I need in order to earn my commission?

A: Travel Agent reservations require a valid IATA or CLIA number in order to pay the commission to the travel agency after Guest checks out. Commission payments are processed weekly through Onyx CenterSource. To create a login and manage your commissions, go here.

Details for Travel Agents

Educational rate, view resorts, request for proposal.

Help us protect your privacy, please do not include in your message any sensitive personal information such as credit/debit card number, bank/checking account number, social security number, driver's license number or equivalent data. We will contact you as needed to complete your request.

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