Makesure Travel Insurance Review

Mr. Travel

Everything you need to know before you buy travel insurance from Makesure!

The experts say:

What makesure customers are saying right now:.

  • ️✅ Quick and easy application for quotes
  • ️✅ Relatively simple process for complex medical problems
  • ️✅ Nice and helpful customer service
  • ️✅ Secure payment over the phone
  • ️✅ Good price and exceptional cover
  • 😕 Long waiting times on the customer support line
  • 😠 Unclear policies
  • 😔 Difficulty entering multiple medical conditions

Makesure customer reviews summary

Makesure travel insurance offers a simple, straightforward way to get insured for your next holiday! With flexible policies, easy application and understanding of customers with medical conditions, Makesure ticks all the boxes. And if you need to make a claim, their customer service team is on hand to sort out any queries efficiently. All in all, Makesure provides peace of mind for customers looking for reliable travel insurance – 9/10!

Frequently asked questions about Makesure Travel Insurance

Who underwrites make sure travel insurance.

Makesure travel insurance is underwritten by a company called Arrow Underwriting Services Limited, who act as agents for well-known insurer Ageas.

What is Makesure insurance's contact number?

Makesures's UK-based contact centre can be reached on 0203 873 6718 . Lines are open 9am - 5:30pm Monday to Friday, and from 9am to 5pm on Saturdays.

Deep-dive into Makesure Travel Insurance policy features

Makesure Travel Insurance offers a comprehensive Single-Trip policy that provides peace of mind, along with optional add-ons for cruise and winter sports enthusiasts. Let's dive into the details and see how Makesure can help you make the most of your travel experiences!

Makesure's Single-Trip Travel Insurance

Cancelling Before Travel Cover Limit : With up to £5,000 in coverage, Makesure ensures you're protected in case your trip needs to be canceled before you even set foot on your journey. Whether it's due to unforeseen circumstances or changing plans, you can rest easy knowing your investment is safeguarded.

Medical Excess on medical claims : £150

Personal Possessions and Baggage Cover Limit : Losing or damaging personal belongings can be a nightmare while traveling. Thankfully, Makesure offers £2,000 coverage for damaged, lost, or stolen possessions, ensuring you can quickly replace your essential items.

Cutting Trip Short Cover Limit : Packed with up to £5,000 in coverage, Makesure's policy provides assistance if you need to cut your trip short due to unexpected circumstances. Say goodbye to stress and hello to flexibility with Makesure by your side.

Missed Departure Cover Limit : If you miss your flight, Makesure's policy offers up to £1,000 for alternative travel arrangements. Rest assured knowing that you won't be stranded and can quickly resume your travel plans.

Abandoning Your Trip Cover Limit : A long delay can disrupt your travel plans significantly. Makesure understands this and provides up to £5,000 to cover getting you home if you've had to abandon your trip due to delays. It's your safety net when things don't go according to plan.

Emergency Medical Cover and Repatriation Cover Limit : Makesure goes above and beyond to ensure your well-being with an impressive £10,000,000 coverage for any necessary medical treatment and the cost of getting you home in the unfortunate event of an injury or illness.

Personal Money : With £200 coverage, Makesure ensures that you won't be left stranded without cash if your personal money is lost or stolen. Enjoy your trip with peace of mind, knowing that you have financial support when you need it.

Combined Passport & Travel Cover Limit : Losing your passport can be a nightmare, but with Makesure's coverage of £200, you can recover the associated costs. Keep your travel dreams alive and explore the world worry-free.

Optional Add-Ons to Makesure Travel Insurance

Cruise cover.

Makesure offers an optional cruise cover add-on, providing additional protection for your seafaring adventures. The coverage includes:

  • Missed Port Departure : £1,000 cover ensures you can reach your next scheduled port if you miss the initial departure.
  • Missed Port Departure Excess : There's no excess charge for missed port departures, providing seamless assistance when you need it.
  • Re-joining a Cruise : If you're left behind, Makesure offers up to £1,000 cover to help you rejoin the cruise at the next port.
  • Cabin Confinement : Should you be confined to your cabin for medical reasons during your cruise, Makesure covers you up to £1,500.
  • Timetable/Itinerary Change : £150 cover ensures you're financially protected if there are changes to the port schedule or cancellations.
  • Unused Excursions : Makesure offers an impressive £10,000 cover for prepaid excursions on your cruise, ensuring you aren't left out of pocket if you miss out on the experiences you were looking forward to.

Winter Sports Cover

For those seeking snowy adventures, Makesure offers a winter sports add-on. The optional coverage includes:

  • Ski Equipment you own : Protect your own ski equipment with up to £500 coverage against loss, damage, or theft (an £80 excess applies).
  • Ski Equipment you hire : Makesure offers up to £500.00 coverage for lost, damaged, or stolen hired ski equipment.
  • Single Item Cover : Get peace of mind with £500 cover for the replacement of a single item that is lost, damaged, or stolen.
  • Cover Limit for Hire of Ski Equipment : Should your equipment be delayed, damaged, or lost, Makesure provides up to £50o for hiring ski equipment.
  • Avalanche Closure Cover : Experience a worry-free winter getaway with £500 cover for additional transport and accommodation in case of an avalanche.
  • Piste Closure Cover : Enjoy peace of mind knowing you're covered with £500 if piste closure prevents you from skiing.
  • Unused Ski Pass Due to Illness or Injury : £500

Please note that the cover limits mentioned are subject to change. Always refer to the latest policy terms and conditions provided by Makesure before making any purchasing decisions.

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Makesure Travel Insurance Reviews: Coverage & Claim Insights

Traveling is an adventure that opens the door to new experiences, cultures, and memories. However, it also comes with its fair share of uncertainties. From lost luggage to unexpected medical emergencies, the unexpected can quickly turn a dream vacation into a stressful ordeal. This is where travel insurance comes into play, offering a safety net for travelers. Among the myriad of options available, Makesure Travel Insurance has emerged as a popular choice for many. In this comprehensive guide, we delve into Makesure Travel Insurance reviews, helping you make an informed decision for your next journey. Additionally, we’ll navigate through common problems with travel insurance claims and how Contend, your AI legal expert, can provide unparalleled support in resolving these issues.

Understanding Makesure Travel Insurance

Travel insurance is an essential tool for any traveler, providing financial protection against the unforeseen. Makesure Travel Insurance offers a range of policies tailored to meet the diverse needs of travelers. Before diving into reviews, let’s explore what Makesure offers and why it’s crucial to have travel insurance in place.

The Importance of Travel Insurance

Travel insurance policies cover various aspects, including medical expenses, trip cancellations, lost or stolen luggage, and more. The right policy acts as a buffer against potential financial losses, ensuring peace of mind throughout your travels.

What Makesure Offers

Makesure Travel Insurance stands out for its comprehensive coverage options, catering to different types of travelers and trips. From single-trip policies for casual vacationers to annual plans for frequent flyers, Makesure aims to provide customizable solutions for every travel need.

You can find the BIBA’s ‘Find a Broker’ service by phoning their helpline on 0870 950 1790 or by going to their website at BIBA .

Diving into Makesure Travel Insurance Reviews

When considering travel insurance, reviews play a pivotal role in the decision-making process. They offer insights into customer experiences, policy effectiveness, and the company’s customer service quality. Here’s what to look for in Makesure Travel Insurance reviews:

Coverage Satisfaction

Reviewers often highlight their satisfaction or dissatisfaction with the coverage provided. Look for comments regarding how well Makesure’s policies covered the claims made, including medical expenses, trip interruptions, and luggage issues.

Customer Service Experience

The responsiveness and helpfulness of Makesure’s customer service team are crucial, especially when dealing with the stress of unexpected travel issues. Reviews can shed light on the company’s support quality and efficiency in handling claims.

Ease of Claim Process

The claim process is a significant aspect of travel insurance. Reviews that discuss the simplicity or complexity of filing a claim with Makesure can be incredibly telling. A smooth, straightforward claims process is a strong indicator of a reliable insurance provider.

If you don’t have an EHIC or it has expired, you can apply for a UK Global Health Insurance Card (GHIC) on the NHS website. You can use a GHIC to get healthcare in EU countries at a reduced cost or sometimes for free. You should still get travel insurance before your trip – even if you have an EHIC or GHIC. Learn more about it here .

Consumer: makesure travel insurance reviews

Problems with Your Travel Insurance Claim

Despite the best efforts, problems can arise when filing a travel insurance claim. Common issues include denied claims, delays in processing, and disputes over coverage. Understanding these challenges is the first step toward resolving them.

How Contend Can Help

In situations where you’re facing difficulties with your travel insurance claim, Contend’s AI legal experts can provide invaluable assistance. Our platform is designed to offer legal guidance and support, helping you navigate the complexities of insurance claims. Whether it’s understanding your policy’s fine print or disputing a denied claim, Contend’s AI-powered service is here to simplify the process.

You can go to the Financial Ombudsman if your complaint is about your insurance policy. If your complaint is about the way the way you were sold the policy, this may be against the law. Find more information at Financial Ombudsman .

Conclusion: Making the Right Choice

Choosing the right travel insurance is a crucial step in planning your trip. Makesure Travel Insurance reviews offer a wealth of information to guide your decision. By considering coverage satisfaction, customer service experiences, and the ease of the claim process, you can select a policy that best suits your needs.

Remember, should you encounter any problems with your travel insurance claim, Contend is here to provide expert legal guidance. Our revolutionary AI technology is designed to demystify legal processes, offering clear, actionable advice in minutes. Trust Contend to be your ally in resolving travel insurance disputes, ensuring your focus remains on the joy of travel.

Take Action with Contend

Before you embark on your next adventure, consider chatting with Contend’s AI legal assistant. Our platform is built by lawyers and legal experts, offering trusted help you can rely on. With Contend, you’re not just purchasing peace of mind for your travels; you’re gaining a partner ready to support you through any legal challenges that arise. Start your journey with confidence—chat now with Contend’s legal expert and make travel insurance complications a thing of the past.

For more info, check out some of our related articles:

  • Select and Protect Travel Insurance Reviews: Your UK Travel Guide
  • Get Covered: Travel Insurance Tips & Claim Guide in the UK
  • Non-UK Resident Travel Insurance: Essential Coverage Tips
  • AA Holiday Insurance Reviews: UK Travellers’ Guide for Peace of Mind
  • How to File a Coverwise Travel Insurance Claim: A Guide

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This material is for general information only and does not constitute tax, legal or any other form of advice. You should not rely on any information contained herein to make (or refrain from making) any decisions. Always obtain independent, professional advice for your own particular situation. Contend Inc is not regulated by the Solicitor’s Regulation Authority.

Suggested companies

Goodtogoinsurance.com, staysure travel insurance, free spirit travel insurance.

reviews on makesure travel insurance

Makesure Insurance Services Limited   Reviews

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Reviews 4.7.

2,010 total

Most recent

Would definitely recommend

Good service & no prevaricating when we needed to claim on our travel insurance. A professional company & excellent customer service, I would definitely use them again.

Date of experience : December 13, 2017

Reply from Makesure Insurance Services Limited

Thank you very much for your comments, they are appreciated.

Hospitalised on holiday

Very helpful and very efficient and excellent attitude in what was a very stressful time for us Would certainly recommend them

Thank you very much for your feedback.

Excellent customer service on renewal.

Excellent customer service on renewal. Couldnt complete the online renewal so spoke to an actual person! What a pleasant change, and a very helpful person at that. Took me through all the usual questions and was able to answer mine. Slight increase in the premium on renewal which is always a frustration but not enough on this occasion to be a concern.

Date of experience : December 12, 2017

Thank you very much for your feedback, your comments have been passed onto the call handler in question.

Very pleased with Makesure ins.

Thank you for your feedback, your comments are important to us.

Best price I could get.

Thank for your feedback, iy is very important to us.

Excellent value and customer service

I chose Makesure as my partner was having ongoing medical tests and I wanted to make sure we had all the cover we needed. Makesure by far offered the best coverage and price and the whole process was quick and easy. And a big thank you to Vanessa who dealt with my queries promptly and in a very courteous manner. Would recommend and use again.

Thank you very much for your feedback, your comments are appreciated and help us ensure we are providing a good service. Your thanks have been passed onto Vanessa.

Great website

Great website, really easy to navigate.

Date of experience : December 07, 2017

Suggested companies

Goodtogoinsurance.com, staysure travel insurance, free spirit travel insurance.

reviews on makesure travel insurance

Makesure Insurance Services Limited   Reviews

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Reviews 4.7.

2,010 total

Most relevant

Problem experienced with link from…

Problem experienced with link from email on renewal I then called and talked with a very helpful lady. However she couldn’t complete the renewal as the system didn’t have the options and had to be referred to head office. Eventually completed 2 days later

Date of experience : 03 September 2023

Reply from Makesure Insurance Services Limited

Thank you for taking the time to provide us with your feedback, it is very much appreciated

Your Search for Travel Insurance Is Over

great first time search for cheaper world annual travel insurance with known issues very easy process all done i n 5 minutes

Date of experience : 31 August 2023

Thank you for taking the time to provide us with your feedback, it is very much appreciated.

Wasn’t sure which destination area to…

Wasn’t sure which destination area to choose but when I phoned to ask my call was answered quite quickly, the lady was very polite and helpful.

Date of experience : 17 September 2023

I was pleased that my medical history…

I was pleased that my medical history was accepted as a low risk, I have travelled a lot and have never needed any medical assistance yet other companies load up their premiums to make it very expensive for me. Thanks to Makesure I can carry on with my touring the world, and I will recommend them to all my friends.

Date of experience : 28 August 2023

Good service like old times

What a change to have your phone call answered and not have to wait ages for a response also your employees are very courteous. Shock at the price gone up pity you dont have ano claim bonus. I have never claimed on holiday isurance in the whole of my life i am 84 years old. Hope my luck will stay the same. Thank you staff

Date of experience : 20 September 2023

Easy does it holiday insurance.

Easy to fill in my medication and choose off the list why I take each one. So making my application for holiday insurance easy. The quote was acceptable.

Too early to review

Would like to give a good review but asking how well a service company is doing when I have not yet used the service is a bit pointless. So far this company offered the best deal for single trip insurance although still very expensive

Huge price increase

I was rather shocked that my insurance policy had increased by over £100 from last year, despite my medical conditions not having changed in the last year! Nor had I made a claim.

Date of experience : 12 November 2023

TRAVEL INSURANCE

Applied online, very easy process with no hitches. Very competitive rates and very straightforward. Would recommend looking at this company and will definitely be using again if rates remain consistent.

Date of experience : 15 August 2023

Booking travel insuranceclearly as I…

They explained everything clearly as I have medical issues. Always very polite, and patient. Would certainly use them again.

Date of experience : 27 September 2023

It was reasonably easy to navigate

It was reasonably easy to navigate Especially for an old person like me I hope I don’t have to make a claim. Because that will probably be a hassle.

Date of experience : 15 September 2023

Well I was happy with the questions and…

Well I was happy with the questions asked and the cover was competitively priced. I cannot say anything more as insurance is just that. You hope it would be reliable in the event of an emergency.

Date of experience : 22 October 2023

All quite easy

All quite easy. Did wonder why we automatically get winter sports cover? I didn’t select it and certainly don’t need it!

Date of experience : 14 September 2023

Thank you for taking the time to provide us with your feedback, it is very much appreciated. Some winter sports cover is generally included with Annual policies as being an annual policy it includes the winter season and therefore it provides cover for those wishing to partake in winter sports trips.

easy application

renewed again with make sure, easy application and covered our health issues.

Date of experience : 20 December 2023

The second year of annual travel…

The second year of annual travel insurance and a very good level of cover for a very reasonable price.

Date of experience : 04 December 2023

A simple enquiry form for a quotation

A simple enquiry form for a quotation, and an excellent quote. So far so good but one of the easiest forms to complete

Took several days to get through

Took several days to get through Once get through dealt with very quickly and sensitively Email confirmation came through almost immediately

Date of experience : 21 November 2023

I had requested when I renewed my…

I had requested when I renewed my insurance that the documents be sent to me by mail as I don’t have a printer. I was promised they would be sent, but I never got them. Two weeks laterI phones them up to ask why they were not sent. I was told by a very rude lady that they were sent on my email. I explained that I cannot read the small print on my phone email and hence had requested paper copy. Ahe said ok they will post it. That was over a week ago and am still waiting. Very disappointed

Date of experience : 01 September 2023

Thank you for taking the time to provide us with your feedback, it is very much appreciated. I'm sorry to hear that you haven't received the requested postal documents. Delivery can take up to 10 days, however, I will check to ensure they have been sent.

Excellent Value

I have an array of medical conditions and Makesure was almost half the price of every other travel insurance company. I was initially sceptical but after calling the customer service number I was immediately reassured due to the excellent service I received. I haven’t made a claim, and hopefully never will, so I can’t comment on how a claim is handled, however, I can say that the cost of travel insurance for those with pre existing conditions is currently the best on the market.

Date of experience : 17 August 2023

Good Insurance

Good insurance company and good pricing and coverage but a bit of a pain when renewing as details are not held and you have to start a new quote from scratch.

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MakeSure : Travel Insurance reviews

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About the travel insurance.

Looking for travel insurance for your next trip away? Read our MakeSure reviews to get a feel for what this company is really like. Our reviews are written previous customers and present policyholders, so they can give you the heads-up on what life is like as a MakeSure customer. Already had a policy with MakeSure ? Write a review yourself and help others who are looking for guidance on their next trip!

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  • Our ratings

Makesure travel insurance

reviews on makesure travel insurance

Makesure travel insurance specialises in offering cover for travellers with pre-existing medical conditions or those over 65.

Makesure travel insurance offers cover for any age traveller up to 99 years old.

Based in London, its travel insurance is underwritten by Ageas.

Makesure is a Private limited Company and was launched in 2004.

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7 Best Cheap Travel Insurance Companies in June 2024

Sean Cudahy

Sean Cudahy is a freelance reporter specializing in coverage of airlines, travel, loyalty programs and public policy. A journalist of nine years, Sean most recently served as a general assignment reporter at The Points Guy, following an eight-year run as a local television news reporter. He lives with his wife and their French Bulldog outside Raleigh, North Carolina.

Giselle M. Cancio

Giselle M. Cancio is an editor for the travel rewards team at NerdWallet. She has traveled to over 30 states and 20 countries, redeeming points and miles for almost a decade. She has over eight years of experience in journalism and content development across many topics.

She has juggled many roles in her career: writer, editor, social media manager, producer, on-camera host, videographer and photographer. She has been published in several media outlets and was selected to report from the 2016 Summer Olympics in Rio de Janeiro.

She frequents national parks and is on her way to checking all 30 Major League Baseball parks off her list. When she's not on a plane or planning her next trip, she's crafting, reading, playing board games, watching sports or trying new recipes.

She is based in Miami.

reviews on makesure travel insurance

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

Finding the cheapest travel insurance is often a priority for travelers hoping to protect themselves and their finances while away from home.

But is it better to err on the side of affordable travel insurance or opt for a more comprehensive plan? That depends on your needs .

On average, a comprehensive plan that covers some combination of trip cancellation and interruption costs, medical coverage and baggage protection (and perhaps a number of other things) will cost you 5%-10% of what you paid for the trip, according to NerdWallet partner Squaremouth, a travel insurance marketplace.

That means a comprehensive policy for a trip that costs you $3,000 could run you anywhere between $150 and $300. Factors like the cost and length of your trip, the age of the travelers and how much protection you want can significantly influence what you pay for your plan.

Ultimately, Squaremouth recommends “the least expensive policy that offers the coverage [travelers] need.”

» Learn more: The best travel insurance companies right now

Factors we considered when picking cheap travel insurance plans

We considered a few factors as we looked for the most affordable travel insurance plans.

Price: If your goal is to find cheaper travel insurance, you want the price to be affordable.

Breadth of coverage: The best budget travel insurance is typically going to be a plan that offers a wide range of protections at an affordable cost, ensuring you’re protected with at least some coverage for a wide range of scenarios.

Uniqueness or customizability : While many travel insurance plans have similar protections, some stand out for particular coverage that can be helpful to certain travelers, like those needing to Cancel For Any Reason , those going on a cruise, or travelers with preexisting health conditions. We didn’t spring for the priciest plans with broad, deep coverage; instead, we picked those that meet a sort of budget "sweet spot" when it comes to cost efficiency.

» Learn more: Is travel insurance worth getting?

An overview of the best cheap travel insurance plans

We looked at travel insurance quotes for a hypothetical 10-day trip to Italy in October 2023. The traveler is a 40-year-old man living in North Carolina who spent $2,000 on the trip, including airfare.

Reliable but cheap travel insurance providers

1. axa assistance usa (silver plan: $70).

reviews on makesure travel insurance

Why we picked it:

The $500 missed connection benefit is great for cruise and tour participants. It covers additional transportation, accommodations and meal costs when you miss a cruise or tour departure.

Full trip cancellation and interruption coverage, along with up to $25,000 for out-of-pocket medical costs and baggage coverage.

Among the lowest prices we found.

If you’re willing to spend a bit more than AXA's $70 Silver plan, a Gold plan only costs $19 more and gets you deeper coverage amounts and up to $35,000 in collision rental car insurance.

2. Berkshire Hathaway Travel Protection (ExactCare Value plan: $56)

reviews on makesure travel insurance

Cheapest plan we found while still offering a wide array of protections.

Includes a preexisting medical condition waiver.

Add-on rental car collision coverage optional for $10 per day. You can pick how many days you want the additional coverage — it’s not all or nothing.

At $56, this plan comes in at less than 3% of the $2,000 trip cost.

3. IMG (iTravelInsured Lite plan: $77)

reviews on makesure travel insurance

Treats COVID-19 like any other illness, which is to say, if your claim accepts flu, strep throat or appendicitis as an acceptable, covered condition, the coronavirus is, too.

Covers costs related to trip interruption up to 125% 

Higher than normal limits on dental expenses, at $1,000. If your teeth are your Achilles heel (or your biggest fear), this plan might be for you.

The iTravelInsured Lite plan doesn’t offer some of the bells and whistles that other plans do, like rental car coverage , Cancel For Any Reason coverage or waivers for pre-existing conditions. But you’ll have relatively solid across-the-board trip protections.

4. John Hancock (Silver plan: $93 for a mid-tier plan)

reviews on makesure travel insurance

Mid-level plan (as opposed to a basic plan) at an affordable price for travelers who want more coverage without paying too much.

Includes an optional Cancel For Any Reason add-on for travelers wanting flexibility. It is a bit pricey, at half the cost of the insurance ($46.50 extra for a $93 plan).

Reimburses up to $1,000 for lost baggage , far more than many basic plans.

Add-on rental car coverage for $9 per day.

At $88, John Hancock’s basic (Bronze) plan isn’t particularly affordable. But for just $4 extra, you can tap into the benefits of a mid-tier plan at still less than 5% of the total trip cost.

5. Nationwide (Essential plan: $76)

reviews on makesure travel insurance

Includes a preexisting conditions waiver.

Add-on rental car coverage for $90. 

Covers trip interruption at 125% of the trip cost while providing comprehensive emergency medical and baggage coverage.

6. Seven Corners (Basic plan: $75)

reviews on makesure travel insurance

On top of standard trip protections, it includes a relatively affordable Cancel For Any Reason option for $31.50 extra.

If you plan to rent expensive sporting equipment, you might consider paying $10 extra to cover lost, damaged, stolen or destroyed gear.

COVID-19 coverage reimburses you for costs incurred if you have to quarantine .

Rental car coverage comes in at an affordable $7 per day.

Seven Corners’ Basic plan stands out because it offers a little bit of everything, appealing to athletic travelers, those who need affordable trip protections, those who want the flexibility to cancel for any reason and those still concerned about getting quarantined due to COVID-19.

7. Travelex Insurance Services (Basic plan: $71)

reviews on makesure travel insurance

Straightforward: What you see is what you get. This plan’s coverage has fewer rules and caveats than many. 

While not sporting the highest coverage amounts, it offers a solid range of protections to ensure you get at least something back when your travel is disrupted or you have a medical emergency.

Offers add-on rental car coverage for $10 per day.

At $71, the Travelex Basic plan’s cost is just over 3% of the $2,000 trip’s cost.

If you want to get travel insurance at the cheapest possible rate, here’s a trick. Put $0 as your trip cost, Stan Stanberg, co-founder of comparison site Travelinsurance.com said in an email.

“When excluding trip cancellation and trip interruption coverage the cost of a travel insurance plan goes down significantly,” Stanberg said.

That means you won’t get reimbursed if you need to cancel your trip or if it gets interrupted. But you may still have access to the plan’s medical, trip delay , missed connection, baggage and other protections.

You’ll often find comprehensive travel insurance plans cost 5%-10% of your total trip cost, according to Squaremouth. This will often get you full trip cancellation and trip protection, baggage protection, emergency medical coverage and often other benefits.

Typically, the more you pay, the broader and deeper the coverage.

For many plans, you can purchase travel insurance up until you depart. However, to get access to the most protections possible, booking two days to two weeks after making your initial deposit is the best rule of thumb.

That means you won’t get reimbursed if you need to cancel your trip or if it gets interrupted. But you may still have access to the plan’s medical,

, missed connection, baggage and other protections.

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60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $900 toward travel when you redeem through Chase Travel℠.

Chase Sapphire Preferred Credit Card

1x-5x 5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.

60,000 Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

Chase Southwest Rapid Rewards® Plus Credit Card

1x-2x Earn 2X points on Southwest® purchases. Earn 2X points on local transit and commuting, including rideshare. Earn 2X points on internet, cable, and phone services, and select streaming. Earn 1X points on all other purchases.

50,000 Earn 50,000 bonus points after spending $1,000 on purchases in the first 3 months from account opening.

reviews on makesure travel insurance

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Our Review of the Top 10 Travel Insurance Providers for Any Destination

Reviews of the Top 10 Best Travel Insurance Companies

Mary Purcell, MA

Mary Purcell is a freelance writer and health and finance researcher in Piedmont, Calif., with expertise in policy analysis. She is fluent in Spanish and has a master's degree in Latin American studies from Georgetown University. Her articles have appeared on LimeHealth, Narrative, Consumer Health Interactive, and other outlets.

Quality Verified

MoneyGeek is dedicated to providing trustworthy information to help you make informed financial decisions. Each article is edited, fact-checked and reviewed by industry professionals to ensure quality and accuracy.

Updated: October 27, 2022

  • Top 10 Travel Insurance Providers

Our Methodology

Before you buy.

Advertising & Editorial Disclosure

Whether you're planning your honeymoon, a family trip to Hawaii or a business trip to meet new clients, travel insurance can provide protection when your plans go astray. There are generally three main types of travel insurance: travel cancellation and disruption; medical assistance and evacuation; and baggage loss and delay. We researched dozens of travel insurance companies to pick the best in the industry. The right plan for you may depend on the nature of your travels, who is traveling and your budget. But whatever your needs, these 10 picks are financially stable, reliable companies with a good track record and comprehensive coverage.

Our Top 10 Travel Insurance Providers

Best : Overall, and for families with kids Travelex Insurance Services is a leading travel insurance provider based in Omaha, Neb. Its parent company, Travelex, has been a worldwide leader in foreign currency exchange for decades, and Travelex Insurance was started in 1996. The company's travel insurance policies are underwritten by Old Republic Insurance Company and Transamerica Casualty Insurance company, which has a financial rating of A+ from A.M. Best, and TransAmerica Casualty Insurance Company, which has A.M. Best ratings of A. The company has won the international luxury travel network Virtuoso's Best Travel Insurance Provider award for eleven years in a row. It is accredited by the Better Business Bureau, which gives it an A+ rating.

Coverage: Travelex offers two main coverage plans - basic and select (family-friendly) - and two flight insurance opt-ins. They offer protection for both leisure and business travelers. Like many companies here, they cover younger children (17 and under) at no additional cost. The company boasts a high claims paid rate (previously reported at 94 percent).

Website/mobile apps: The Travelex mobile website allows you to shop and purchase policies, get emergency assistance, and access trip-related documents from your phone. You can initiate a claim and check the status of your claim online.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: Basic $377, Select $333, Max $895

Best for : Frequent travelers Allianz Travel Insurance is part of the giant multinational corporation Allianz, which has over 140,000 employees on five continents. Allianz insures over 80 million customers worldwide. The company has been around for over 100 years. In fact, Allianz insured the Wright Brothers' first flight in 1903. Today Allianz is accredited with the Better Business Bureau, which gives them an A+ rating. Its financial rating from A.M. Best is A+.

Coverage: Allianz offers a handful of distinct plans including those for frequent travelers. If you travel for business, for example, it might be worth investing in an annual plan that covers both medical and lost baggage expenses for all your trips throughout the year.

Website/mobile apps: Back in 2013 Allianz won an award for its TravelSmart mobile app, which connects travelers to approved hospitals in over 120 countries. The app also allows travelers to check on flight statuses, get emergency international assistance, and access their policy while on the road.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: $304.

Best for : Luxury Travel TravelGuard is a subsidiary of AIG. Its policies are underwritten by National Union Fire Insurance Company of Pittsburgh, which has an A.M. Best financial rating of A. The company is accredited with the Better Business Bureau and has a rating of A+.

Coverage: TravelGuard includes trip assistance - including dealing with lost bags, cancelled flights, or medical emergencies - via agents who are available 24 hours a day. They offer three basic plan levels - Deluxe, Preferred, Essential - as well as numerous additional upgrades and packages. Upgrades can cover things like last-minute trips where cancellation isn't a factor. TravelGuard stands out in its overage levels - it will insure a trip coverage up to $500,000, higher than the average industry coverage. All of its plans include concierge service and 24-hour emergency assistance.

Website/mobile apps: TravelGuard has an online Claims tool that allows clients to easily file a claim from a computer or mobile device. The tool speeds up the claims process while allowing users to upload photos and documents, electronically sign claims forms, and check the status of a claim from their phones.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: Silver $252/Gold $309 / Platinum $655

Best for : Traveling with pets San Diego-based Generali Global Assistance has provided travel insurance since 1991. The insurance division has previously been known as CSA Travel Protection. Generali Global is accredited by the Better Business Bureau and has an A+ rating and an A financial rating from A.M. Best.

Coverage: CSA offers three plans: Standard, Preferred and Premium. It covers telemedicine services with its plans and medical costs if a person becomes sick or injured during their trip. It also reimburses medical costs if you pay out of pocket. As with most travel insurance companies, CSA offers 24/7 emergency assistance, concierge services, identity theft resolution services and a 10-day "free look" period. If you change your mind within 30 days of purchasing the insurance and before you start your trip, the company will provide a full refund. It offers pet relocation services: If you have a medical emergency and cannot take care of your pet while on vacation, it will return your pet home. It also has a Pet Service Locator to help you find vets or other pet services on your travels. For pre-existing medical conditions, you would need to purchase the Premium plan before or at least 24 hours in advance of your final trip payment. You will also need to be medically able to travel, and your prepaid expenses are insured.

Website/mobile apps: They walk you through the claim-filing process step-by-step on their website .

Sample online quote: Family of four, going on a 10-day, $10,000 trip: $298.52 Standard / $346.28 Preferred / $398 Premium

Best for : Budget Adventure Travel World Nomads has targeted its insurance at independent travellers and adventure-seekers. If your vacation includes activities like kite sailing, snowboarding, or bungee jumping, this might be the company for you. The company is recommended by Lonely Planet and National Geographic Adventure... But you don't have to be an adventure seeker to benefit from the very competitive rates offered by World Nomads. The company's policies are underwritten by Lloyd's, which has an A financial rating from A.M. Best.

Coverage: World Nomad offers two levels of insurance plans, which include all of the typical coverage options. In addition, it offers coverage for cameras, laptops, digital gear, and all sorts of travel activities.

Website: World Nomads has an interactive website that allows you to ask questions related to travel and receive both informative articles and blog posts from fellow travelers. It has also developed language apps for iPhones. And you can purchase policies and file claims online from anywhere in the world.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: $185 to $255. World Nomad doesn't ask the cost of your trip for the online quote, or the number of travelers, but does distinguish between single, couple, and family groups. The quote tool offers an option to donate to a cause in your destination as well.

Best for : Workaholics In addition to providing travel insurance, AXA offers trip other assistance through its network of over 9,000 staff members in over 30 offices around the world. The company has a financial rating of A from A.M. Best. American Modern Home Insurance - which has an A+ financial rating from A.M. Best - underwrites AXA travel policies. AXA Assistance has an A+ rating from the Better Business Bureau.

Coverage: AXA offers three plans (gold, silver, platinum). It offers an additional "cancel for any reason" policy, which will cover up to 75 percent of your pre-paid non-refundable trip costs. This option must be purchased within 14 days of your first trip payment, but it's a good option for people whose jobs are unpredictable.

Website/mobile app: The website provides a clear chart outlining the three levels of service and their coverage, and it is fast and easy to get an online quote.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: $342 Silver / $395 Platinum / $492 Gold

Best for : Study abroad/Expats HTH Travel Insurance is a leader in providing medical coverage for international students and expatriates. The company's policies are underwritten by Nationwide, which has an A+ financial rating from A.M. Best. HTH is not rated by the Better Business Bureau, but it is a member of the U.S. Travel Insurance Association (USTIA) and has signed on to its Code of Ethics.

Coverage: In addition to providing traditional comprehensive trip insurance, HTH specializes in providing medical coverage for students, faculty, and expats living abroad. The long-term overseas coverage only covers medical issues, not trip cancellation or lost baggage. The plan will pay up to $1,000,000 for a medical evacuation and contains no lifetime limit.

Website/mobile apps: The website offers a lot of information about overseas travel and living and provides straightforward quotes. The mPassport app gives you access to thousands of doctors around the world who speak English.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: Economy $389, Classic $456, Preferred $546.

Best for : Mobile app aficionados Warren Buffet's Berkshire Hathaway is not known for travel insurance, but it is rapidly gaining recognition in the market for its technological advances in the field. It launched its travel protection program in 2014 and has been winning over customers with its fast claims payments. Berkshire Hathaway has an A.M. Best financial rating of A++. It is accredited with the Better Business Bureau and has an A+ rating.

Coverage: BHTP offers six distinct plans tailored to meet your specific travel needs. Options are available for adrenaline junkies, low-budget fliers, family vacationers, business travelers, and even those looking to relax on a cruise.

Website/mobile apps: Berkshire Hathaway is a leader in providing mobile apps to facilitate rapid claims and payments. You can file a claim online or via the mobile app, which also allows you to track flights, get help finding lost luggage, rebook flights and purchase policies. Getting an online quote is also possible, but the process isn't quite as smooth.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: ExactCare Family: $249; ExactCare: $346.

Best for : International volunteers or employees The Indiana-based Seven Corners began offering international medical insurance in 1993. Today Seven Corners offers a wide range of travel insurance to U.S. residents and foreigners visiting the U.S. It also offers group plans to companies, non-profits and U.S. government agencies seeking to protect their staff and volunteers when traveling. It is the travel insurance provider for the Peace Corps and other U.S. government agencies. Different plans are underwritten by different companies. The popular RoundTrip comprehensive plans are underwritten by Nationwide, with an A+ financial rating from A.M. Best. Other plans are underwritten by Lloyds of London or U.S. Fire Insurance Company, both of which have A ratings from A.M. Best.

Plans: Seven Corners offers a wide range of plans for almost every conceivable coverage option. Its RoundTrip plans provide comprehensive trip coverage (including trip cancellation, medical treatment, and lost property). The RoundTrip Elite plan allows you to cancel for any reason (with 75% reimbursement) and covers pre-existing conditions as long as you purchase the plan within 20 days of your trip deposit and fully insure your trip.

Website/mobile app: In 2016, Seven Corners launched a new mobile website that allows consumers to purchase plans, get 24-assistance and learn about travel insurance from their smartphones.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: Economy $416, Choice $441, Elite $462.

Best for : Hassle-free claims Founded in 1988 in France, April International now operates in 33 countries. April has an A+ financial rating from A.M. Best. Its U.S. travel insurance policies are underwritten by American Modern Home Insurance, which also has an A.M. Best rating of A+. The company is accredited with the Better Business Bureau and has an A+ rating, and it's a member of the U.S. Travel Insurance Association.

Coverage: April provides traditional comprehensive travel insurance, but it also offers an annual plan designed for people who travel at least three times per year. For fairly low prices, you can get basic coverage for trip interruption or delay, medical expenses, and baggage delay or loss. These are plans designed for frequent travelers who don't want to sweat the many small complications that can add up to big expenses. April prides itself on its Stress Less Benefits, which often allows policyholders to avoid a claims process and instead just call in their issue while traveling. If a claims report is needed, the company seeks to get it paid within 30 days.

Website/mobile apps: April has an easy to use website (though some reimbursements require the old-fashioned way) as well as a fully functional "Easy Claim" app.

Sample online quote: Family of four, going on a 10-day, $10,000 trip: $482.

We reviewed dozens of travel insurance providers to come up with this list of top companies. Our criteria for inclusion included:

Financial strength

With any insurance company, you want to be sure that your provider is financially secure and able to pay out on any potential claim you may have. We only included companies with a financial rating from A.M. Best of A or better.

Solid underwriter

Most travel insurance policies are underwritten by a third party, and often it is hard to figure this out. We made sure that the company ownership and underwriting were clearly stated and that underwriters also had a solid financial footing and reputation.

Good business reputation

Because of the industry's less-than-stellar reputation, we think it's important to look at a company's track record, including membership in professional associations. Most of our picks are accredited with the Better Business Bureau and have an A+ rating. Most are also members of the U.S. Travel Insurance Industry Association and have signed on to the group's Code of Ethics. We also looked for companies that are listed with the major travel insurance brokers.

Detailed, clear website

One of the biggest complaints about travel insurance providers is that they use complicated language and small print to trick consumers into believing that certain situations are covered when they aren't. We looked for companies with clear websites that are transparent about what is and isn't covered.

Claims satisfaction

Although the travel insurance industry does not have the level of scrutiny of the automobile or home insurance fields, we looked at reviews of consumer and claims satisfaction to rule out any with large numbers of complaints.

Excellent coverage

All of our picks offer comprehensive travel insurance that includes at least:

  • Trip cancellation, interruption, delay
  • Medical expenses/evacuation
  • Lost/delayed baggage
  • 24/7 assistance

In addition, most of these companies offer several different plans allowing you to expand coverage to include things like pre-existing conditions, "cancel for any reason," adventure travel and pets. These optional extras usually cost more and have conditions attached, so be sure to read the fine print.

We looked at the price range of each company's plans and provided a sample quote for a basic package. Experts say that travel insurance typically costs between 5 and 15 percent of the trip cost. Our quotes for basic coverage were usually less, but once you add on important features (like coverage for pre-existing conditions), the rate will increase.

reviews on makesure travel insurance

Experts recommend you do your homework before buying a travel insurance policy. The industry is known for excessive exclusions and confusing language in small print. The National Consumer League recommends that you:

Check to see if you're already covered through another policy. Lots of insurance policies (including home, auto, and life) and credit cards offer partial coverage for trip interruption or medical emergencies.

Read the fine print - especially regarding exclusions. Things like pre-existing conditions, pregnancy-related issues, job loss or travel in a country that has reported a high threat of terrorism may be excluded.

Remember that you can get your money back. Lots of travel insurance companies allow you to get your money back if you cancel the plan within ten days (before travel).

Don't purchase travel insurance through airlines. Airlines aggressively push these cancellation insurance plans and pay commissions of 10 to 40 percent to the travel agents who sell them.

Consumer Reports recommends that you use an online travel insurance broker to search for a good match for your travel. Sites like Squaremouth , InsureMyTrip.com , or QuoteWright.com all allow you to shop and compare quotes. Even if you use such a service, however, Consumer Reports recommends contacting the carrier directly to go over the coverage and fine print before purchasing a policy.

U.S. Travel Insurance Association (USTIA) This professional association represents travel insurance companies and promotes ethical and professional industry standards. You can search its database for member organizations.

National Association of Insurance Commissioners (NAIC) Provides information and advice for consumers regarding when and how to purchase travel insurance.

Insurance Information Institute (III) The III is dedicated to promoting a public understanding of insurance. It has a page providing travel insurance facts.

Your state Insurance Commissioner All insurance is regulated at the state level. NAIC provides an interactive map so that you can click on your state and be directed to your state's Insurance Commissioner.

Better Business Bureau (BBB) The BBB allows you to search its vast online database to check on the reputation and any complaints that have been filed against a company.

About Mary Purcell, MA

Makesure Travel Insurance Review

Marvin's low-down on Travel Insurance from Makesure

Marvin

The experts say:

What makesure customers are saying right now:.

  • ✅ Outstanding price quote in comparison to other competitors
  • 🤩 Better cover for less
  • 😁 Easy site to complete
  • 💰 Great value for what we need and cheaper than online quote
  • 👍 No excess on cover
  • 🤨 The price increased from January.
  • 🤯 Difficult to navigate the website.
  • 😔 No excess for the cover offered.

Makesure customer reviews summary

Makesure has been providing customers with great value travel insurance for over 70's, with a straight forward process that is easy to navigate online. The prices are unbeatable, the cover is excellent and there is no excess - what more could you want? The customer service team are professional and helpful and provide support when needed. All in all, Makesure is an all-round great provider of travel insurance and deserves a score of 10/10!

Frequently asked questions about Makesure Travel Insurance

Who underwrites make sure travel insurance.

Makesure travel insurance is underwritten by a company called Arrow Underwriting Services Limited, who act as agents for well-known insurer Ageas.

What is Makesure insurance's contact number?

Makesures's UK-based contact centre can be reached on 0203 873 6718 . Lines are open 9am - 5:30pm Monday to Friday, and from 9am to 5pm on Saturdays.

Deep-dive into Makesure Travel Insurance policy features

Makesure Travel Insurance offers a comprehensive Single-Trip policy that provides peace of mind, along with optional add-ons for cruise and winter sports enthusiasts. Let's dive into the details and see how Makesure can help you make the most of your travel experiences!

Makesure's Single-Trip Travel Insurance

Cancelling Before Travel Cover Limit : With up to £5,000 in coverage, Makesure ensures you're protected in case your trip needs to be canceled before you even set foot on your journey. Whether it's due to unforeseen circumstances or changing plans, you can rest easy knowing your investment is safeguarded.

Medical Excess on medical claims : £150.00

Personal Possessions and Baggage Cover Limit : Losing or damaging personal belongings can be a nightmare while traveling. Thankfully, Makesure offers £2,000 coverage for damaged, lost, or stolen possessions, ensuring you can quickly replace your essential items.

Cutting Trip Short Cover Limit : Packed with up to £5,000 in coverage, Makesure's policy provides assistance if you need to cut your trip short due to unexpected circumstances. Say goodbye to stress and hello to flexibility with Makesure by your side.

Missed Departure Cover Limit : If you miss your flight, Makesure's policy offers up to £1,000 for alternative travel arrangements. Rest assured knowing that you won't be stranded and can quickly resume your travel plans.

Abandoning Your Trip Cover Limit : A long delay can disrupt your travel plans significantly. Makesure understands this and provides up to £5,000 to cover getting you home if you've had to abandon your trip due to delays. It's your safety net when things don't go according to plan.

Emergency Medical Cover and Repatriation Cover Limit : Makesure goes above and beyond to ensure your well-being with an impressive £10,000,000 coverage for any necessary medical treatment and the cost of getting you home in the unfortunate event of an injury or illness.

Personal Money : With £200 coverage, Makesure ensures that you won't be left stranded without cash if your personal money is lost or stolen. Enjoy your trip with peace of mind, knowing that you have financial support when you need it.

Combined Passport & Travel Cover Limit : Losing your passport can be a nightmare, but with Makesure's coverage of £200, you can recover the associated costs. Keep your travel dreams alive and explore the world worry-free.

Optional Add-Ons to Makesure Travel Insurance

Cruise cover.

Makesure offers an optional cruise cover add-on, providing additional protection for your seafaring adventures. The coverage includes:

  • Missed Port Departure : £1,000 cover ensures you can reach your next scheduled port if you miss the initial departure.
  • Missed Port Departure Excess : There's no excess charge for missed port departures, providing seamless assistance when you need it.
  • Re-joining a Cruise : If you're left behind, Makesure offers up to £1,000 cover to help you rejoin the cruise at the next port.
  • Cabin Confinement : Should you be confined to your cabin for medical reasons during your cruise, Makesure covers you up to £1,500.
  • Timetable/Itinerary Change : £150 cover ensures you're financially protected if there are changes to the port schedule or cancellations.
  • Unused Excursions : Makesure offers an impressive £10,000 cover for prepaid excursions on your cruise, ensuring you aren't left out of pocket if you miss out on the experiences you were looking forward to.

Winter Sports Cover

For those seeking snowy adventures, Makesure offers a winter sports add-on. The optional coverage includes:

  • Ski Equipment you own : Protect your own ski equipment with up to £500 coverage against loss, damage, or theft (an £80 excess applies).
  • Ski Equipment you hire : Makesure offers up to £500.00 coverage for lost, damaged, or stolen hired ski equipment.
  • Single Item Cover : Get peace of mind with £500 cover for the replacement of a single item that is lost, damaged, or stolen.
  • Cover Limit for Hire of Ski Equipment : Should your equipment be delayed, damaged, or lost, Makesure provides up to £50o for hiring ski equipment.
  • Avalanche Closure Cover : Experience a worry-free winter getaway with £500 cover for additional transport and accommodation in case of an avalanche.
  • Piste Closure Cover : Enjoy peace of mind knowing you're covered with £500 if piste closure prevents you from skiing.
  • Unused Ski Pass Due to Illness or Injury : £500

Please note that the cover limits mentioned are subject to change. Always refer to the latest policy terms and conditions provided by Makesure before making any purchasing decisions.

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Suggested companies

Avanti travel insurance, allclear travel insurance, admiral insurance.

reviews on makesure travel insurance

Staysure Travel Insurance   Reviews

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Reviews 4.7.

379,972 total

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Stay safe when you travel

Checked different websites and reviews on best travel insurances. It looked as Staysure was the best. Luckily we did chose them! Got sick in Japan and had to call them up, the operator was very nice and checked up the closest international hospital. The hospital was great and had English speaking personnel, once got back home I provided all evidences and got refunded. Just paid for next year. Hopefully we'll encounter no issues but very relieved we can travel safely. Would 100% reccomend

Date of experience : 07 March 2024

BIG SHOUT OUT TO CHARLOTTE!!

BIG SHOUT OUT TO CHARLOTTE!! She was excellent, going the extra mile to put me at ease as we talked through my grandsons medical conditions. I can see why friends recommended Staysure and will definitely consider using you again. Many thanks

Date of experience : 28 June 2024

Good service

Once again Staysure has provided a policy that meets my needs (including medical conditions) at a reasonable price. Easy access through my account, immediate response. I'll be back next year.

Date of experience : 29 June 2024

Being able to get through by phone…

Being able to get through by phone immediately to speak to a real person after a short ‘mechanical’ Q and A intro. Your staff member was very patient and clear and I was able to renew the policy and it was lower than last year, which I hadn’t asked for. I’ll recommend Staysure to all my elderly friends.

Great service

Had a bit of a connection problem during the call but the agent was great at getting back to me quickly. I also had to have a medical condition that needed referred to the underwriter. The same agent phoned the following day and talked me through everything. Fantastic value for money given additional countries and gadgets to be covered.

Easy to apply, good serviceGood, comprehensive covertcisio choose Staysure…

I made the decision to choose Staysure as my daughter and I both have medical conditions. The online questionnaire was straightforward to complete and I was happy with the quote. I'm not too confident with tech so used freephone number to request a hard copy of my policy which I have now received. Very happy with service I received.

Date of experience : 21 June 2024

I like the fact that Staysure cover existing medical problems without issues and their policies are always at a good price. I have used this company for 3 years now and would continue to do so going forward when I travel.

Stay with Staysure This is the 4th year with Staysure we…

This is the 4th year with Staysure we have renewed because medical conditions are all covered. During our time we have had one claim that was completed successfully

I have used Staysure for a few years…

I have used Staysure for a few years now and would not use anyone else to take care of my travel insurance. The price I pay for my annual policy is reasonable and I trust that should I need their services while abroad they would be there for me.

Date of experience : 23 June 2024

Mutigenerational policy

It was quite a complicated policy 3 generations at different addresses. Came straight to staysure as I knew j could get one policy to cover us all, really happy with the service and the prices.

Date of experience : 22 June 2024

First class service

Your agent was informative & very helpful. Even when I accidently cut off the call she called me back very quickly, allowing me to complete the renewal.

I am very happy with the outstanding service.

I am very happy with the policy and service I have received from Staysure. The company have been very customrr friendly, helpful and efficient when dealing with my queries and claim. Thank you.

Date of experience : 31 January 2024

Easy to renew

It was quick and easy to renew my policy and I got a reasonable quote for the annual renewal. I had a question about my cover, which was answered swiftly when I rang your colleague. Thank you.

First time to use your online service

First time to use your online service. Not being technical or savvy on the internet. I was pleasantly surprised how easy it was, and much quicker.

Have used staysure for many years and…

Have used staysure for many years and if I need to alter my policy for any reason they have always been helpful and knowledgeable.

Date of experience : 30 June 2024

Friendly , quick , efficient , no long hold queue when phoning and very competitive on policy quality / cover and cost

I have used staysure many times and…

I have used staysure many times and have always been treated with helpfulness to ensure I get the right policy. Great company would highly recommend

Same day insurance

Same day insurance. Quick and easy to complete. Great price. Would definitely recommend and will be using again.

Beware! Told two completely different things by this company. First agent said we had travel cover with my wife on waiting list for minor medical issue. No problem at all. Next day different agent said NO COVER for ANY pre-declared illness due to that routine minor referral. So glad Ididn't buy their insurance. Don't listen to agents on phone. Inaccurate and misleading. Get EVERYTHING in writing if you want to be sure you are covered.

Date of experience : 27 June 2024

The operator was very helpful and delt…

The operator was very helpful and delt with my business very well I would give her 5 stars thank you all at Staysure Bernard Wade

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SquareMouth travel insurance review 2024

Compare dozens of top travel insurance companies in minutes..

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Squaremouth is an online travel insurance marketplace that's helped over 3.5 million people buy policies since 2003. It offers dozens of providers, including many of our top picks — like Nationwide , Berkshire Hathaway Travel Insurance and Travel Insured International . We love how simple the platform makes it to compare multiple providers and get details about each. And the unique zero-complaint guarantee means SquareMouth will remove a provider if you have an issue that's not adequately resolved.

Squaremouth Travel Insurance

The best way to estimate your costs is to request a quote

Policy highlights

While not an insurer itself, Squaremouth is a travel insurance marketplace that can help you quickly compare costs and coverage for a travel insurance policy. It offers annual and single trip policies from top providers including Berkshire Hathaway Travel Protection, Tin Leg, Generali and more.

24/7 assistance available

  • Allows you to quickly and easily compare dozens of travel insurers
  • Coverage from many top travel insurers is included
  • Specialty coverage available for cruises and adventure sports
  • Doesn't directly offer insurance policies since it's a marketplace

SquareMouth review

Policies offered by squaremouth, squaremouth pros and cons, squaremouth customer satisfaction, how do i buy travel insurance through squaremouth.

Squaremouth provides quotes for several different kinds of policies, including:

Single trip travel insurance

As you might expect, these are short-term policies intended to cover one trip . The coverage is more comprehensive than an annual travel insurance policy, with rates based on a percentage of your costs , typically between 4% and 8%.

Annual travel insurance

If you expect to travel a lot in a year, this policy can simplify things by putting all your coverage in one place. It varies by provider, but multi-trip policies usually cover travel delays, lost luggage and medical expenses.

Cruise travel insurance

The best cruise insurance policies include:

  • Travel to and from your port of call
  • Coverage at sea
  • Trip delays, interruptions or cancellation
  • Delayed or lost baggage
  • Emergency medical care and evacuation

Adventure and sport travel insurance

Many standard travel insurance policies don't cover high-risk activities like skydiving, skiing and scuba diving. SquareMouth includes providers who offer coverage for extreme sports, adventure travel and more.

Flight insurance

flight insurance can help you recoup costs that aren't reimbursed by your airline, like cancellation due to a family member's death or a job loss. It only covers the flight, however, not accommodations or rental cars,

Group travel insurance

If you're a large family heading to a wedding or coworkers going on a business trip, group travel insurance can be a lot cheaper than buying multiple individual plans.

To qualify for a group policy with Squaremouth, you'll need to have 10 or more U.S. residents all going to the same destination within the same timeframe.

Medical travel insurance

Your health insurance may not cover medical care if you're abroad. A medical travel policy can pay for doctors' visits, hospital stays and even an emergency evacuation if you unexpectedly get sick or injured.

Consider these factors before buying a travel insurance policy through Squaremouth

  • Many well-known providers. Squaremouth works with dozens of insurers, many of which are praised for reasonable rates and excellent customer service.
  • Simple comparison tool. You can view three quotes in an easy-to-view grid, making it easy to compare price, coverage and customer ratings.
  • Zero complaint guarantee. SquareMouth will mediate complaints with your insurer and, if the issue isn't resolved satisfactorily, will remove that provider from its platform.
  • No markup. Squaremouth doesn't add fees to the prices of the providers on its platform.
  • Slow to respond to complaints . While SquareMouth received a respectable A- from the Better Business Bureau , it cited the length of time it takes to respond to complaints as the reason for not giving it a perfect score.
  • No 24/7 customer service. Representatives are available from 8 a.m. to 10 p.m. ET. That can be frustrating if you're traveling in another time zone and need help.
  • Promotes its brand in searches. Tin Leg, a provider founded by SquareMouth in 2014, appears at the top of most search results. You can then filter by price, popularity or other categories.

SquareMouth 's zero-complaint guarantee means it advocates for customers if their travel insurance claim is rejected. If the issue isn't resolved satisfactorily, SquareMouth will remove that provider from its platform. The SquareMouth website isn't particularly flashy but it's very easy to navigate and you can get quotes just by providing basic information about yourself and your trip.

You do need to work with the travel insurance company that issued your policy to file a claim or resolve any issues, however. And SquareMouth customer service representatives are only available from 8 a.m. to 10 p.m. ET daily. If you're in a different time zone and need help, you'll have to wait.

In addition, the site received an A- from the Better Business Bureau . That's a very respectable grade but the length of time SquareMouth takes to respond to complaints was cited as the reason it did not receive an A+.

To buy a policy on SquareMouth , you'll want to first get a quote by inputting:

  • The ages of all travelers
  • Total trip cost
  • Travel dates
  • Countries being visited

You'll receive sample prices from dozens of companies, which you can filter by price, popularity, most recently purchased and other categories. When you're ready to enroll, you can hit the "buy now" button.

From there, you'll finalize the details about the people on the policy, your destination and dates and then purchase the policy. You'll receive a confirmation email after your purchase.

Shop for a personal loan

Is squaremouth travel insurance legit.

SquareMouth has been an online insurance marketplace since 2003 and it works with many top companies in the industry. It received an A- from the Better Business Bureau.

How much does travel insurance cost?

Travel insurance typically costs between 4% and 8% of your trip's total cost, according to the U.S. Travel Insurance Association . Prices can vary based on your age, destination and the length of your trip.

Does travel insurance get more expensive the closer you get to your departure date?

While it's best to get a policy as soon as possible, the cost won't increase as your departure date nears. You can typically buy a policy up until the day before your trip.

What does travel insurance not cover?

Most travel insurance doesn't cover foreseeable events, like known storms, epidemics or acts of war. Pre-existing conditions and dangerous activities may require special policies to be covered.

Money matters — so make the most of it. Get expert tips, strategies, news and everything else you need to maximize your money, right to your inbox.  Sign up here .

Why trust CNBC Select?

At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every travel insurance review is based on rigorous reporting by our team of expert writers and editors with extensive knowledge of travel insurance products . While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics.

Catch up on CNBC Select's in-depth coverage of  credit cards ,  banking  and  money , and follow us on  TikTok ,  Facebook ,  Instagram  and  Twitter  to stay up to date.

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AAA Amarillo Insurance and Member Services

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This the WORST business I have ever been to. Hands down (I wish 0 stars were possible) Joan, the manager, signs for packages that she doesn't check for, and then incompetently loses them, all while blaming the customer. Not only that but her people skills are the absolute worst, she has no idea how to help, but she has an uncanny ability to make things worse. All the while, UPS down the street was willing to go the extra mile to help me locate my package (which showed without a doubt that it was at this facility) but Joan and her team refused to help. They refused to connect with the kind UPS clerk, and refused to double check that the package was in the back. I'm truly in unbelievable shock that she still has a job with the way she treats customers. At best, I hope someone with a role above Joan's sees this and does something about it. And at the very least, I hope those who sees this review will take their business elsewhere- please, save yourself the headache and the blatant disrespect....

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We have paid our membership dues for years. The first time that we needed roadside assistance was today with my wife being about 7-8 hours from home. Her cousin had to jump her car last night. When she got up this morning it wouldn't start. She had to use a virtual assistant to get service. They asked for the make and model of her car to get her a battery at almost $200. When the guy came he said that she had a bad cell in her battery and the alternator was okay. So he jumped her car off leaving her a long drive without being able to stop or restart the car. She explained that she had a long trip, but he told her that all he had to do was jump the battery. And he couldn't get away fast enough. Really? After all these years of paying dues, this is the service we get? I called them and it wanted me to use a chat but held on for about 30 minutes to talk to someone in roadside assistance. They were no help. She said something about oh they have it through some battery program that is apparently sourced out. Blah, blah, blah! My wife called a Toyota place and they put in a new battery and got her going. So thank you Toyota and goodbye AAA and many years of dues.

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Election latest: Starmer would cause 'irreversible damage within 100 days in power', Sunak claims; Farage facing questions amid racism row

Rishi Sunak says Labour would cause "irreversible damage within just 100 days of coming to power" led by Sir Keir Starmer. Sunday Morning with Trevor Phillips is live on Sky News now - watch in the stream below.

Sunday 30 June 2024 08:34, UK

  • General Election 2024

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  • Sunday Morning With Trevor Phillips is live now - watch and follow here
  • PM warns Starmer will cause 'irreversible damage' in 100 days
  • Elton John endorses Labour
  • Reform drops three candidates over racism row
  • Rob Powell:  With more coverage comes more scrutiny
  • Politics at Jack and Sam's : The last weekend
  • Live reporting by Faith Ridler   and Niamh Lynch

Election essentials

  • Manifesto pledges: Conservatives | Greens | Labour | Lib Dems | Plaid | Reform | SNP
  • Trackers:  Who's leading polls? | Is PM keeping promises?
  • Campaign Heritage:  Memorable moments from elections gone by
  • Follow Sky's politics podcasts:  Electoral Dysfunction | Politics At Jack And Sam's
  • Read more:  Who is standing down? | Key seats to watch | What counts as voter ID? | Check if your constituency is changing | Guide to election lingo
  • How to watch election on Sky News

Our flagship Sunday morning show, hosted by  Trevor Phillips , is live on Sky News and we have a packed line-up for you after this eventful first week of the campaign.

Trevor will be chatting to:

  • Deputy prime minister  Oliver Dowden ;
  • Labour's national campaigns co-ordinator  Pat McFadden ;
  • Reform UK leader  Nigel Farage ;
  • Scottish First Minister  John Swinney .

On Trevor's expert panel will be:

  • Alastair Campbell , former Number 10 communications director;
  • Sir Craig Oliver , former Number 10 communications director;
  • Daisy McAndrew , former Liberal Democrat adviser.

Watch live on Sky News and in the stream at the top of this page - and follow updates here in the Politics Hub.

Watch  Sunday Morning with Trevor Phillips  from 8.30am every Sunday on Sky channel 501, Virgin channel 602, Freeview channel 233, on the  Sky News website  and  app  or on  YouTube .

Both Rishi Sunak and Keir Starmer have made various claims about the state of the UK's economy and their plans to change that.

But Sky's economics and data editor Ed Conway has fact-checked one of the Labour leader's pre-election claims about "British people falling behind".

"I'm not comfortable with a trajectory that will soon see Britain overtaken by Poland," Mr Starmer said last year. 

So will Poland's economy soon overtake the UK's? 

Not quite. 

When considering both countries' GDP per capita, Poland's economy is indeed growing at a faster rate than the UK's at the moment.

"If you just assume that those lines continue as they have been for the last 10 years, Poland [will have] overtaken the UK [by 2030]. That is the point that Keir Starmer is making," Ed says.

"But here's the thing. You can't really treat economics like this because fast-growing frontier economies don't always maintain their growth rate. You can't always assume that that's going to continue as it was before."

Forecasts from the International Monetary Fund show that while the gap between both countries is narrowing, the UK is still 8% bigger in terms of GDP per capita than Poland by the end of the decade.

Using the same logic that the Labour leader is, Poland would overtake the US as the world's wealthiest economy by 2050 - a claim Ed calls "ridiculous". 

"That is the mathematical trick that's being played in order to make it seem like the UK is falling behind. And it's just one of the tricks that we've seen in this long election campaign."

By Tom Cheshire , online campaign correspondent 

If you want a good idea of what matters to each party - its deepest desires, its darkest fears - look at where it's spending money.

What it shows is a story of Labour spending big and spending everywhere, as it pursues a plausible supermajority, while the Conservatives retreat to fight for some of their heartland constituencies, and spend much less. 

It shows the current state of play for all parties across the country. The map shows which is the biggest spender in each constituency - which parts of the country they're fighting to win, or not to lose.

The map was created by Who Targets Me (WTM), which tracks digital political advertising and has partnered with Sky News as part of our online campaign team.

"Our map of advertising activity shows where the parties have targeted their Facebook and Instagram ads in the last week," Sam Jeffers, executive director of WTM, says.

Reform UK has withdrawn support from three of its parliamentary candidates as the racism row engulfing the party continues to grow.

The party led by Nigel Farage is no longer supporting Edward Oakenfull, who is standing in Derbyshire Dales, Robert Lomas, a candidate in Barnsley North, and Leslie Lilley, standing in Southend East and Rochford, after alleged comments made by them emerged in the media.

It comes as party leaders from across the political spectrum have lined up to condemn Reform UK, and told Mr Farage he needs to "get a grip" of his party.

Oakenfull has been suspended after reportedly having written social media posts about the IQ of sub-Saharan Africans - which he told the BBC were "taken out of context".

Meanwhile, Lomas said black people should "get off [their] lazy arses" and stop acting "like savages", The Times reported.

Lilley, according to the newspaper, described people arriving on small boats as "scum", adding: "I hope your family get robbed, beaten or attacked."

By Adam Boulton, Sky News commentator

Becoming prime minister is a shock. Not so much the moment of being elected - any sensible democratic politician knows that opinion polls can be wrong and gets ready for all eventualities.

No incoming prime minister can ever be fully prepared for the demands of the job, placed on them from day one, when - among many other demands - they are taken aside to be briefed about their role in a nuclear war.

The process is particularly challenging in the UK because the change is so quick. There are no weeks of transition as in most other countries. Nobody else does it like us.

As  Tony Blair  remarked to Alastair Campbell: "Imagine preparing for a new job by working flat out travelling the country for six weeks and then going a few nights without sleep."

There are seemingly three things on the minds of British people at the moment - the Euros, the election, and Taylor Swift.

But while the Royal Family have been quick to send their backing to England's footballers and catch the pop star's Eras shows at Wembley, they'll be keeping their distance from the politics.

That's despite the fact that, apart from the monarch, the royals are technically allowed to vote in UK general elections.

Sky News explains why they don't.

By Laura Bundock , news correspondent

A majority of people on the Sky News YouGov voters panel say they are still undecided who to vote for.

As the politicians make the last push for support, many on our panel say they are uninspired by all the main parties.

Of the 51 people who responded, 32 are still struggling with their choice.

One voter said: "I seem to change my mind almost from day to day."

Another echoed this: "So many people are in the same boat. They don't know who to vote for, or who will do a good job."

You can read more from Sky News below:

Our flagship Sunday morning show, hosted by  Trevor Phillips , will be live on Sky News from 8.30am, and we have a packed line-up for you after another eventful week of the campaign.

Our live poll tracker collates the results of opinion surveys carried out by all the main polling organisations - and allows you to see how the political parties are performing in the run-up to the general election.

With under a week to go, the Tories and Labour have taken a drop, while support for Reform UK and the Liberal Democrats is on the rise.

Read more about the tracker  here .

Rishi Sunak has today warned that Labour leader Sir Keir Starmer would cause "irreversible damage within just 100 days of coming to power".

With polls still showing the  Conservative Party  failing to make a dent in Labour's 20-point lead, the prime minister only has days to change minds across the country.

Meanwhile, the Labour leader is arguing that the Conservatives "will feel entitled to continue serving themselves, rather than putting the needs of our country first" if they are re-elected.

Liberal Democrat  leader Sir Ed Davey is promoting his party's proposals for the NHS, while SNP leader John Swinney is arguing the Scottish public should "vote SNP to put Scotland's interests first".

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John Hancock Travel Insurance Tips

John hancock travel insurance review 2024.

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate insurance products to write unbiased product reviews.

John Hancock Travel Insurance Summary

John Hancock Travel Insurance is a long-standing and well-regarded insurer. The company has been around for more than a century since it was founded in 1862.

We'll cover the travel insurance policies John Hancock offers, coverage options and limits, and the premiums you can expect to pay. We'll also compare John Hancock with other leading travel insurance providers to help you better understand the similarities and differences.

Regardless of your timeline, destination, or itinerary, it's essential to consider the effects that an unexpected event could bring during your planned trip. Insurance could be a wise investment if you face travel-related expenses like medical costs, emergency evacuations, trip delays, etc.

John Hancock Travel Insurance Coverage

John Hancock Travel Insurance keeps it simple by offering three plans: Bronze, Silver, and Gold. Each provides different coverage limits; your premiums depend on your personal details and trip specifics.

Here's a look at the coverage limits you'll get with each plan:

John Hancock Travel Insurance Bronze Plan

The Bronze coverage plan from John Hancock offers a comprehensive suite of benefits to ensure peace of mind during your travels. It covers 100% of your trip cost for cancellations and extends to 125% for trip interruptions, ensuring you're compensated beyond just the money you've spent. In cases of medical emergencies, you're covered up to $50K with primary coverage, and for more severe situations necessitating medical evacuation or repatriation, the coverage increases significantly to $250K. Travel delays are also considered, offering $500 for delays over 6 hours, calculated at a rate of $150 daily.

For baggage inconveniences, the plan covers $250 for delays exceeding 12 hours, and for baggage or personal item loss, you're covered up to $750 per person, with a per-item limit of $250 and a specific item limit of $750. Missed connections haven't been overlooked either, with a $200 coverage for delays over 3 hours. Finally, the plan provides a safety net of $25K for 24-hour accidental death and dismemberment, ensuring a comprehensive range of protections to address a variety of travel-related contingencies.

John Hancock Travel Insurance Silver Plan

The Silver coverage plan from John Hancock provides an enhanced level of protection for travelers seeking extra security. It ensures 100% reimbursement of your trip cost if you need to cancel, and for trip interruptions, it generously offers 150% coverage, going above and beyond to cover unexpected additional costs. Medical emergencies are comprehensively covered with $100K in primary coverage, and in the dire event of needing medical evacuation or repatriation, you are safeguarded with an ample $500K coverage. Travel delays are mitigated with $750 coverage for delays over 3 hours, maintaining a daily cap of $150.

For baggage delays, the plan provides a substantial $500 for delays exceeding 12 hours, and in the unfortunate event of baggage or personal item loss, you are covered up to $1,000 per person, with a per-item limit of $250 and a specific item limit of $1,000, ensuring your belongings are well-protected. Missed connections due to delays over 3 hours are also taken into account, with a $750 coverage to alleviate the inconvenience. Lastly, the plan includes a significant $100K coverage for 24-hour accidental death and dismemberment, offering a comprehensive safety net for a wide array of travel uncertainties.

John Hancock Travel Insurance Gold Plan

The Gold coverage plan from John Hancock Travel Insurance represents the pinnacle of travel protection, offering a luxurious safety blanket for those who desire the utmost in security and comfort. It guarantees 100% of your trip cost back for cancellations and escalates to an impressive 150% for interruptions, ensuring that unexpected changes are more than just compensated. Medical concerns are given top priority with a robust $250K in primary coverage for emergencies, and for critical situations that require medical evacuation or repatriation, a substantial $1M coverage is in place.

The plan takes care of travel delays with a generous $1,000 for inconveniences over 3 hours, at a rate of $200 daily. Baggage delays are addressed with a $500 compensation for waits over 12 hours, ensuring your immediate needs are met. Furthermore, for baggage or personal item loss, the plan provides an extensive coverage of $2,500 per person, with a per-item limit of $250 and a specific item limit of $2,500, offering significant protection for your belongings. Missed connections due to delays over 3 hours are also covered, with a notable $1K to help mitigate the inconvenience. Lastly, for ultimate peace of mind, the plan includes $100K coverage for 24-hour accidental death and dismemberment, making the Gold plan a comprehensive choice for those seeking premium protection in their travel insurance.

Additional Coverage Options from John Hancock (Riders)

Like many other travel insurance providers, John Hancock offers a few add-ons. These include:

  • Rental-car collision coverage
  • Cancel for any reason (CFAR) travel insurance coverage
  • Accidental death & dismemberment (for air travel only)

These add-ons can be purchased simultaneously, as your policy for an additional cost. And the coverage amounts may vary depending on the policy purchased.

John Hancock Travel Insurance Cost

Pricing structure.

The most important thing to remember is that the cost of your policy will depend primarily on your age and the cost of your trip. So premiums can vary widely.

That said, the industry averages for travel insurance range from 4% to 8% of overall trip costs, which is a good benchmark to have in mind.

And luckily, getting a quote from John Hancock is simple. Go to its website and enter the required information about the traveler and trip. You'll be required to provide information including:

  • Your state of residence
  • Destination
  • Travel dates
  • The cost of your trip

We pulled a few quotes as examples to sample how much a policy from John Hancock might cost.

We'll first look at the coverage options for a 30-year-old Kansas resident taking a two-week trip to Thailand and spending $3,000.

With premiums ranging from $111 to $160, this traveler will pay around 4% to 5% of their trip cost for coverage. This is on the lower end of the industry averages primarily due to the traveler's age.

The next example is of the premiums for a 55-year-old Maryland resident traveling to the UK for two weeks. The trip cost is set at $6,000.

The premiums range from $305 to $451, representing 5% to 7.5% of the total trip cost, depending on your coverage level. Again, in line with industry averages.

Finally, we compared the costs for the three different John Hancock plans for a 40-year-old resident of Oregon spending $8,000 on a trip to South Africa.

In this example, the premiums range from $422 to $545. These may seem high, but they are still within 5% to 7% of the total cost of the trip.

As you can see, the coverage cost depends mainly on the traveler's age and the total cost of the trip. That said, all of these quotes align with the average cost of travel insurance , which is between 4% and 8% of total trip costs.

Tips for Saving Money on Your John Hancock Travel Insurance Policy

Saving money on your travel insurance policy without compromising coverage is crucial for many travelers. Here are some tips to help you save money on your John Hancock Travel Insurance policy:

  • Early Purchase Benefits : Buying your travel insurance shortly after booking your trip can often unlock benefits or discounts. Some policies offer early purchase advantages, such as waiving pre-existing condition exclusions or providing additional coverage options.
  • Choose the Right Plan : John Hancock offers different levels of coverage (Bronze, Silver, and Gold). Assess your travel needs carefully and choose a plan that covers your essentials without paying for unnecessary extras. For instance, if you're not bringing valuable items, you might opt for a plan with less baggage coverage.
  • Leverage Group Discounts : If you're traveling with family or a group, inquire about group discounts. Purchasing a single policy for multiple travelers can often be more cost-effective than individual policies.
  • Review the Medical Coverage : If you already have health insurance that covers international travel, you might not need a travel insurance plan with extensive medical coverage. Check the details of your existing health plan to avoid overlapping coverage.
  • Understand the Policy Thoroughly : Be clear about what's covered and what's not. This understanding can prevent you from incurring additional costs for activities or scenarios that your policy doesn't cover. For instance, some policies might not cover adventure sports unless you purchase additional coverage.
  • Consider a Multi-Trip Policy : If you travel several times a year, consider purchasing an annual or multi-trip policy instead of separate policies for each trip. This can often be more cost-effective and saves you the hassle of buying insurance multiple times a year.
  • Check for Loyalty Discounts : If you've used John Hancock or a partner company before, check if they offer loyalty discounts or rewards. Some companies offer discounts or perks for returning customers.
  • Deductibles : Some policies offer a reduced premium if you agree to a higher deductible. If you're willing to pay more out-of-pocket in the event of a claim, this can lower your upfront costs.
  • Shop Around : Travel insurance aggregators like SquareMouth will let you compare policies from multiple providers at once, allowing you to better find the policy that matches your coverage needs at the right price point.

Making a Claim with John Hancock Travel Insurance

If you need to file a claim, you can start by visiting the company's claims website. The claims department can also be reached by phone at 855-422-6462 or by email at [email protected].

Any documentation you might need to include with your claim can be emailed to the email address above or mailed to:

Claim Benefit Services P.O. Box 459084 Sunrise, Florida 33345

Navigating the claims process with John Hancock Travel Insurance can be straightforward if you understand the steps involved and what is expected. Here's a guide to help you navigate the claims process efficiently:

  • Immediate Notification : As soon as you encounter an issue that may lead to a claim (such as a medical emergency, trip cancellation, or baggage loss), it's crucial to contact John Hancock immediately. This can often be done through their 24/7 assistance line. Early notification can expedite the claims process and ensure you receive guidance on the necessary steps.
  • Understand Your Policy : Before you make a claim, review your policy details to understand what is covered and the documentation required. Knowing your policy benefits and limitations can streamline the process and set clear expectations.
  • Collect Documentation : Gathering all necessary documentation is a critical step. Depending on the nature of your claim, this may include medical reports, police reports, receipts, proof of travel or accommodation bookings, and any correspondence related to your claim (such as emails with airlines regarding lost luggage).
  • Complete the Claims Form : You will need to complete a claims form, providing detailed information about your trip, the incident, and the loss or expenses incurred. Be as accurate and comprehensive as possible to avoid delays. The form should be available on the John Hancock website or upon request.
  • Submit Your Claim : Once you have completed the claims form and gathered all necessary documentation, submit your claim as per the instructions provided by John Hancock. This can often be done via email, post, or an online portal.
  • Claim Assessment : After your claim is submitted, it will be reviewed by a claims assessor. This process may involve additional questions or requests for further information. Prompt and complete responses can help expedite this stage.
  • Claim Decision : Once your claim has been fully assessed, you will be notified of the decision. If your claim is approved, you will be informed about the compensation amount and when to expect payment. If your claim is denied, you should receive an explanation, and you may have the option to appeal the decision if you believe it was made in error.
  • Receiving Payment : If your claim is approved, the payment will be processed according to the terms of your policy. The time frame for receiving payment can vary, so it's important to have realistic expectations and keep in touch with John Hancock if there are any delays.
  • Post-Claim Support : If you have questions or concerns after your claim is settled, John Hancock's customer support can provide assistance and clarify any doubts.

John Hancock Travel Insurance vs. Nationwide Travel Insurance

Nationwide and John Hancock travel insurance are well-recognized names in the insurance industry. And each makes it easy to find coverage by offering just two or three single-trip policies.

With Nationwide, you can choose between the Essential and Prime plans.

Nationwide's Essential Plan comes with the following:

  • Trip cancellation coverage of up to $10,000
  • Up to $250,000 in emergency medical evacuation
  • Up to $150 per day ($600 maximum) reimbursement for travel delays of 6+ hours
  • Coverage for delayed or lost baggage

In comparison, John Hancock's Silver plan comes with 100% of the trip cost in trip cancellation coverage, $500,000 in emergency medical evacuation coverage, up to $150 per day ($750 maximum) reimbursement for travel delays of 3+ hours, and baggage insurance.

As you can see, the policy from John Hancock offers superior coverage. But let's also compare their top-tier plans.

Nationwide travel insurance's Prime Plan, which provides even more coverage, including:

  • Trip cancellations up to $30,000
  • Trip interruption coverage up to 200% of the trip cost (maximum of $60,000)
  • $250 per day for trip delays of 6+ hours
  • Up to $1 million for emergency medical evacuation

John Hancock's top-tier Gold plan offers 100% of the trip cost in trip cancellation coverage, 150% of the trip cost in trip interruption coverage, $1 million in emergency medical evacuation coverage, up to $200 per day ($1,000 maximum) reimbursement for travel delays of 3+ hours.

When comparing these two policies, it's a little more difficult to declare one the clear winner as many of the coverage limits are similar.

The best thing to do when looking for coverage is to compare premiums to determine which policy and provider is right for you.

Nationwide Travel Insurance Review

John Hancock Travel Insurance vs. AIG Travel Guard

John Hancock travel insurance and AIG Travel Guard offer three primary travel insurance plans. And with each plan, you'll find different coverage limits and various types of protection.

To compare these two providers, we'll look at the mid-tier options from each company.

With AIG Travel Guard Preferred plan, you'll get the following:

  • Trip cancellation coverage of up to $150,000
  • Trip interruption coverage up to $225,000
  • Emergency medical coverage of up to $50,000
  • Coverage for baggage loss, theft, or damage up to $1,000
  • Travel delay coverage of up to $800

Now we can compare that to John Hancock's Silver Plan, which offers reimbursement of 100% of the trip cost in trip cancellation coverage, trip interruption coverage of 150% of the trip cost, $100,000 in emergency medical coverage, baggage coverage for up to $1,000, and travel delay coverage of up to $750.

You can see that the policies are pretty similar in their coverage limits. But remember that several factors will determine the actual premiums for these travel insurance policies. So we recommend getting a personalized quote before deciding which provider and policy is best for you.

AIG Travel Insurance Review

John Hancock Travel Insurance vs. Credit Card Travel Insurance

If you hold a travel credit card , consider what coverages it might offer. Some insurance, like rental-car collision coverage, may be available through a card you have. That may be sufficient, depending on the trip you're taking.

For example, if you're renting a car to take a road trip and don't have a lot of pre-paid, non-refundable expenses associated with your trip, the coverage offered through your travel rewards credit card may suffice. But if you're also looking for medical coverage and don't already have a policy that covers you while traveling, purchasing travel insurance is the way to go.

In addition, credit card coverage is usually secondary. That means you'll have to file a claim with any other applicable insurance (like the airline travel provider) before filing one with your credit card company.

How We Reviewed John Hancock Travel Insurance

To comprehensively review John Hancock travel insurance's insurance offerings, we compared their travel plans to those of the best travel insurance companies . We took multiple things into account when deciding, such as coverage options, claim limits, what the policy includes, available add-ons, and typical insurance policy costs. The policy that would work best for you is the one that provides the right amount and type of coverage while also being affordable and easy to use if any issues occur.

John Hancock Travel Insurance offers a range of coverage options including trip cancellation, trip interruption, medical emergencies, baggage loss or delay, and emergency evacuation. Specific coverage details can vary based on the plan (Bronze, Silver, or Gold) you select.

Yes, John Hancock Travel Insurance provides coverage for pre-existing conditions under certain conditions. It's important to review the specifics of the policy and the "look-back" period to ensure your pre-existing condition is covered.

John Hancock has a straightforward claims process. In the event of a claim, you are required to provide documentation supporting your claim (such as medical records, receipts, or police reports). Reimbursements are typically processed after the claim is reviewed and approved.

reviews on makesure travel insurance

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards .

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

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reviews on makesure travel insurance

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  1. Makesure Insurance Services Limited Reviews

    Makesure Insurance Services Limited is an insurance broker specialising in providing travel insurance with both Annual Multi-Trip and Single Trip policies. The company is known for offering policies to those with pre-existing medical conditions up to the age of 76 for Annual Multi-Trip and with no upper age limit for Single Trip policies.

  2. Makesure Insurance Services Limited Reviews

    Do you agree with Makesure Insurance Services Limited's 4-star rating? Check out what 2,011 people have written so far, and share your own experience. | Read 41-60 Reviews out of 1,848 ... www.staysure.co.uk • 372K reviews. 4.7. Goodtogoinsurance.com. ... Big Cat Travel Insurance.

  3. Makesure

    The experts say: Makesure's single trip travel insurance is a good option for those with pre-existing medical conditions, who are looking for a reliable and straightforward policy. With a cover limit of up to £5,000 for cancellation before travel, as well as up to £2,000 for personal possessions and baggage, and a medical excess of £150 ...

  4. Makesure Travel Insurance Reviews: Coverage & Claim Insights

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  5. Makesure Insurance Services Limited Reviews

    Do you agree with Makesure Insurance Services Limited's 4-star rating? Check out what 2,011 people have written so far, and share your own experience. | Read 941-960 Reviews out of 1,848 ... www.staysure.co.uk • 370K reviews. 4.7. Goodtogoinsurance.com. ... Big Cat Travel Insurance.

  6. Makesure Insurance Services Limited Reviews

    Do you agree with Makesure Insurance Services Limited's 4-star rating? Check out what 2,005 people have written so far, and share your own experience. | Read 1,841-1,842 Reviews out of 1,842

  7. Makesure Insurance Services Limited Reviews

    Do you agree with Makesure Insurance Services Limited's 4-star rating? Check out what 1,979 people have written so far, and share your own experience. | Read 21-40 Reviews out of 1,820

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  9. MakeSure Travel Insurance reviews

    MakeSure : Travel Insurance reviews. View other MakeSure products. 5.00. Based on 1 reviews, last reviewed 15th Sep 2019 No new 5 star reviews in the past 90 days. No new 1 star reviews ...

  10. Makesure

    Campbell Irvine will offer you a quotation for the renewal of your Annual Multi-Trip travel insurance policy on our behalf. They can also offer you both an Annual Multi-Trip and Single Trip quotation. If you would like to discuss your renewal, please contact the call centre on 0203 873 6718 (Monday - Friday 9-5:30pm, Saturday 9-5pm).

  11. Makesure travel insurance reviews

    Makesure travel insurance. Makesure travel insurance specialises in offering cover for travellers with pre-existing medical conditions or those over 65. Makesure travel insurance offers cover for any age traveller up to 99 years old. Based in London, its travel insurance is underwritten by Ageas. Makesure is a Private limited Company and was ...

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  17. Makesure Insurance Services Limited Reviews

    Makesure Insurance Services Limited is an insurance broker specialising in providing travel insurance with both Annual Multi-Trip and Single Trip policies. The company is known for offering policies to those with pre-existing medical conditions up to the age of 76 for Annual Multi-Trip and with no upper age limit for Single Trip policies.

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    I was given all the details of the travel insurance policy I required. Sensible and relevant questions were asked and I felt absolutely confident to take up the policy. for my upcoming trip. Date of experience: 28 June 2024. Useful. Share. Read 3 more reviews about Staysure Travel Insurance. MS.

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  26. SquareMouth Travel Insurance Review 2024

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  28. AIG Travel Guard Insurance Review 2024

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  30. How John Hancock Travel Insurance Compares: a 2024 Review

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