gigs and tours when will i receive my tickets

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How do i send a gigs & tours mobile ticket to my buyer.

After your tickets sell, you will be instructed to transfer your tickets from your account with the original ticketing retailer to the email address that your buyer specified when purchasing the tickets. For Gigs & Tours purchases, you will find your tickets in the SeeTickets Wallet app . Please ensure you are logged into the correct area of the app. There is a Gigs and Tours section and a SeeTickets section. Your tickets will appear under the area of the site you originally booked through, however please note that tickets may sometimes not be available in the app until up to one week prior to the event date.

Please select the "Share" option to transfer the tickets.

Your buyer will also need to download and open an account on the SeeTickets Wallet app and accept the transfer to that account. They must use the email address that the transfer email was sent to. Please note that the transfer does NOT take place over Twickets’ system, so will not appear in either the buyer or seller’s Twickets account. 

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Gigs and Tours   Reviews

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Reviews 4.5.

26,080 total

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i’ve bought tickets of gigs and tours twice now, the only thing i would change is the fact you don't have access to your tickets (the barcode) until up to 2 weeks before, personally i just get paranoid. but despite this i find it to be a really good website as when i cant get tickets off ticketmaster, this site always seems to have some still

Date of experience : October 18, 2024

Reply from Gigs and Tours

Hi, thank you for your review 😊 It is quite common for tickets to not be available up to 1 week prior to the gig. For reassurance, you can log in here https://gigst.rs/customerservice to view your latest booking details and contact the online customer service team if you need any help. Thank you again for your comments and I hope you have a great time when it comes. Thanks ^M

Scam customer service

Scam customer service. Designed to avoid having to deal with customers. I made a complaint through their website, but got answered by a noreply email with no way to respond. Will take legal action if necessary...

Date of experience : October 21, 2024

Hi, thank you for your feedback and sorry to hear this. If you need any further help, please email [email protected] Thanks ^M

Always a very good experience when I…

Always a very good experience when I get tickets of you 5 star

Great to hear! Thanks for your review 😊

Simple and efficient service…

Simple and efficient service to buy pre-release tickets. Email received quickly post transaction. Really easy to buy.

Date of experience : October 16, 2024

Always an easy ticket buy tickeys

Always an easy ticket buy, a website that works well, easy to navigate and just sensible. Leaves Ticketmaster way behind....

Thanks for your review 😊 We hope you enjoy the gig when it comes! Thanks ^M

Top top top ticketing company far…

Top top top ticketing company far better than the rest

Date of experience : October 25, 2024

No stress booking tickets will always…

No stress booking tickets will always use gigs and tours A*

Date of experience : October 02, 2024

Faster than other sites!

Super easy to register and use, bought my tickets so much faster than other sites I've used before. Definitely will buy through here again!

Date of experience : October 11, 2024

Thanks so much for your review, enjoy the gig 🙂

Very simple process.

Registered for presale and logged as it was counting down then a very easy process to get tickets. Definitely be using you again.

Easy Process

Easy process to book Olly Alexander pre-sale tickets. Showed cost of tickets prior to selecting which you don’t always get to see! Stress free experience

Date of experience : October 15, 2024

Clear and simple to follow website.

Clear and simple to follow website. First time user, registered and made purchase easily within the time that tickets were on hold without any issue

Date of experience : October 13, 2024

Easy purchase for Sam fender tickets

Absolutely great.

Absolutely great, an easy site to navigate, quick and straightforward. I was amazed I got tickets quickly when others on different sites were struggling.

No problem getting Sam Fender tickets…

No problem getting Sam Fender tickets yesterday. Far better service than ticket master.

Thanks for your review 😊

Harassment by email

Ever since I created an account, I have received email after email. So to stop the continuing harassment that now comes up with signing up for anything online, here is my honest review.

Hi, thank you for your feedback and sorry to hear this. You have the option to unsubscribe from our mailing list, so please do this if you no longer want to receive these emails. We hope you enjoy the show regardless 😊 Thanks ^M

Easy website to navigate and book with

Easy to navigate, account set up was quick and simple. Confirmation received as soon as payment went through, a very simple process.

Website easy to use and tickets a good…

Website easy to use and tickets a good price, however I would of preferred to pick my own seats and not just allocated them

Hi Ann-Marie, thank you for your review and feedback which we will take on board. For reassurance, our site allocates the best available seats from the criteria you choose/what is there when you try to book. I hope you have a great time at the gig either way. Thanks ^M

Easy booking system

Easy booking system. Lots of communication from gigs and tours when my concert was getting near. Easy access to e-tickets.

Poor queuing & rate limiting implementation

Gigs & Tours have finally caught up with competitors and introduced aggressive queuing and rate limiting implementations. However, for me, this resulted in a super poor user experience. Implementing a virtual waiting queue rather than trying to grab a connection by chance through automatic page refreshes is an improvement for sure, but I couldn't put any order of magnitude on my wait time in relation to either time or people ahead of me. Poor UX but this can be improved. The worst part was end server-based rate limiting. Once I was through to a seat selection page, had made my ticket type selection and was granted some pretty great seats for Sam Fender's second show at The O2, I got a server-specific error related to too many requests on the server I was connected to when moving through to the payments page! My sticky session was thus rendered dead on that browser and I had to start all over again with a different browser. My super ace Block 112, Row G seats were lost and I ended up getting seats much later on somewhere in the upper tier gods. Please, please have a Staff or Principle Software Engineer on your team look at this and ensure that once a user is as far as having seats reserved, they can continue to move through the booking process on the same server, regardless of rate limiting. This is a pretty basic requirement of the UX. Updated on 28th October 2024 following G&T reply: I'm disappointed to see the generic copy & paste response to platform issues during high traffic periods. Ticketing platforms should be specifically designed to handle peaks such as popular event onsales. This is a significant part of their business and dismissing so many negative reviews with copy & paste response adds no value. Moreover, I provided very specific feedback on where I believe system problems have recently been introduced and the impact on the user experience. Do with this what you will, but having this level of specificity is a great opportunity to iterate on the solutions implemented.

Hi Kalpesh, thank you for your feedback and I'm sorry to hear you feel this way. This was a very busy onsale, with lots of customers on the site trying for tickets at the exact same time, which can result in it taking a little longer to secure tickets. Our site operates a queue system for as short a time as possible when it reaches heavy traffic, which is why this is not usually numbered. We appreciate your comments and thank you for persevering and securing your tickets. We hope you enjoy the gig regardless. Thanks ^M

The site was really easy and quick to…

The site was really easy and quick to use, the information was very clear and I easily found the concert I was looking to book.