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HSBC: Travel Insurance reviews

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our HSBC travel insurance reviews can help you find out what other travellers have to say. You can also write your HSBC travel insurance review too!

Review HSBC: Travel Insurance now

Hsbc travel insurance reviews ( 9 ), banking insurance at its best, the premier worldwide travel cover - beware, really good travel insurance.

Travel over 31 days and 70 years

Competitive price but outstanding cover

it is a good bank

my account covers me free of charge

Travel limited to 30days, hsbc travel insurance for stolen money.

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TravelSurance

Travel confidently with comprehensive coverage

TravelSurance protects you, your family, friends and relatives from the moment you book a trip all the way until you return home. This all-in-one policy provides you with a hassle-free protection for a specific trip, including accidental injuries, medical and hospital expenses, personal liabilities, lost baggage and cash, delayed flights, stolen belongings, etc.

If you are a frequent traveller, you can be protected under our MultiTrip TravelSurance. It provides covers for all the trips you may take during the year so you don’t have to re-apply every time you travel. In addition to Worldwide coverage, if your destination is within the Greater Bay Area, then our MultiTrip TravelSurance - Greater Bay Area Plan is tailored for you, ensuring you have the right protection while exploring this exciting area all year round, at an even more affordable price.

Should you have any queries about TravelSurance cover under Coronavirus Disease 2019 , please see our FAQs

Key benefits

Covered for emergencies

Comprehensive cover, including personal accidents up to HKD2 million, and medical expenses up to HKD5 million 

Designated loss coverage

Cover designated loss such as adverse weather conditions, strike, terrorism or natural disasters 

Covers all ages with full benefits

All insured persons, including any children, will enjoy the full benefits 

Coverage for your mobile

Get up to HKD6,000 coverage for your mobile phone 

Limited time offer

Apply for the following Travelsurance plans between 16 September and 15 November 2024 (both days inclusive) to get:

• MultiTrip Worldwide plan : HKD100 Wellcome Supermarket Cash Vouchers, plus 30% off on first-year premium
• Greater Bay Area Plan : HKD100 Wellcome Supermarket Cash Vouchers, a complimentary OTO Nectonic+ Wireless Intelligent Stimulator, plus 30% off on first-year premium and 20% renewal discount
• Single Trip TravelSurance : 15% discount

T&Cs apply .

Compare HSBC TravelSurance Plans

Check out the  full coverage details . Enjoy extra benefits if you choose the Annual MultiTrip TravelSurance Worldwide Plan:

• Year-round protection with one-off premium payment for unlimited number of trips per year, up to 100 days per trip.
• Experience the convenience with e-Policy servicing which provides you with 24-hour online access to your insurance policy details and allows you to submit policy service requests without hassle.
• If you travel to mainland China frequently, enjoy hospital admission deposit guarantee at designated hospitals in mainland China with a China Medical Card option under your Annual MultiTrip policy.
• MyDoc Health Passport provides you 6 free-of-charge virtual medical consultations per Period of Insurance. Additionally, enjoy prescribed medication and door-to-door medicine delivery service, where the expense could be reimbursed under the Medical Expenses benefit of your policy, when you are travelling to select cities in Japan, Singapore, Thailand and Vietnam.

The Annual Greater Bay Area Plan has the following features:

• Year-round protection with one-off premium payment for unlimited number of trips per year, up to 15 days per trip.
• Free China Medical Card offers you hospital admission deposit guarantee at designated hospitals in mainland China.

The coverage shown above is applicable to TravelSurance policies applied on or after 23 June 2024. For coverage of policies applied before 23 June 2024, please call our insurance service hotline (852) 2867 8678 .

What's included?

Our plans generally cover:

We'll reimburse the necessary medical expenses incurred during a trip and follow up medical expenses within 3 months after return to the Hong Kong SAR up to HKD5 million. For the Greater Bay Area Plan, medical expense benefit is applicable for in-patient only.

We'll also cover additional travel and accommodation costs for your children if they have to travel back to Hong Kong SAR while you stay in hospital (not applicable for Greater Bay Area Plan).

Sports and Activities [@sportsactivitiestravelsurance]

We provide cover for various sports and activities, including dune driving, sand boarding, safari adventures, whale tours, hot springs, horse riding, cable cars, iceberg climbing, watching auto racing, water sports, skiing, ice-skating, biking, thrill rides at amusement parks etc.

TravelSurance even covers certain hazardous sports activities such as hot air ballooning, bungee jumping, hang-gliding, parachuting, ziplining, rafting, speed-boating, jet-skiing, trekking, water skiing, wakeboarding, wake-surfing, sea kayaking, scuba diving (that is diving to a depth not greater than 40 metres), mountaineering, rock-climbing etc.

You'll receive cover for baggage loss or damage up to HKD20,000. We'll reimburse emergency purchases of essential items or clothing up to HKD2,000 if baggage is delayed for more than 6 hours after you've arrived at your destination abroad (not applicable for Greater Bay Area Plan).

Expand 

Travel delays and cost of catch-up tickets.

We'll pay up to HKD2,500 if your scheduled transportation is delayed for 6 hours or more. For the Greater Bay Area Plan, we’ll pay up to HKD950 if your scheduled high-speed rail is delayed for more than 3 hours or more.

If you choose to buy Standard Plan, you have the option of buying another one-way travel ticket to catch up with the planned itinerary and may get reimbursed up to HKD4,000.

HSBC credit card protection

In the event of death of the insured person caused by an accident outside the Hong Kong SAR, any outstanding balance payable under the insured person’s HSBC credit cards up to HKD50,000 for items charged while outside the Hong Kong SAR during the trip will be covered.

Funeral expenses

In the unlikely event that a fatal incident occurs while you are travelling, we will pay the reasonable funeral expenses (other than the burial or cremation charges) outside Hong Kong SAR up to HKD100,000 (not applicable for Greater Bay Area Plan).

What's NOT included?

Our plans generally do not cover:

• riot, civil commotion, war, invasion, civil war and related perils 
• suicide, self-inflicted injury, illegal acts, insanity, drugs-taking, alcoholism, venereal disease, AIDs
• any pre-existing conditions, including congenital conditions
• childbirth, pregnancy, miscarriage
• engaging in:

- any sports or activities which are played in professional capacity or in competition involving prize money or reward of any kind 

- deep water diving (that is diving to a depth of greater than 40 metres)

- motor rallies

- aviation other than as a fare-paying passenger

• manual work or hazardous work (eg involving the use of mechanical and/or electrical equipment or handling of explosive or hazardous substances, etc.)
• property more specifically insured 
• claims where no written notification is given to AXA General Insurance Hong Kong Limited within 31 days after end of the trip

For a full list of exclusions and terms and conditions, please refer to our policy wordings .

How to apply

Eligibility.

To be able to apply you must:

• be an HSBC bank account or credit card holder
• be an HKSAR resident and applying for this insurance policy in the HKSAR
• depart from and return to the HKSAR from your insured destination
• hold an HKID card for online applications
• for child under 18 years old, the parent or legal guardian[@legalguardiantravelsurance] information of the child must be provided during the application
• children aged under 12 years old must be accompanied by an adult during the trip
• provide information of any spouse/partner[@partnerdefinition], children, relatives and friends if you wish to insure them under the same policy

Important Information 

•   TravelSurance Declaration, Terms and Conditions TravelSurance Declaration, Terms and Conditions Modal
•   Fees & Charges Fees & Charges Modal
•   Forms and documents Forms and documents Modal
•   Important Information Important Information Modal
• TravelSurance Product Factsheet TravelSurance Product Factsheet Download
• TravelSurance policy document TravelSurance policy document Download
•   Frequently asked questions (FAQs) Frequently asked questions (FAQs) Modal
•   Find a branch Find a branch Modal

HSBC customers can apply for a TravelSurance policy online

Or visit a branch

You can visit one of our branches to find out more

Find out more

Can non-hkid holders apply for travelsurance .

Yes, non-HKID holders can apply for TravelSurance via HSBC branches, as long as the trip starts from, and returns to, the Hong Kong SAR.

Can a child aged under 18 apply for TravelSurance if they are not travelling with adult? 

If cover is required for children under 18 years old, parent’s or legal guardian’s[@legalguardiantravelsurance] information must be provided during the application process. For children aged under 12 years old, they must be accompanied by an adult during the trip.

Can I buy the TravelSurance for my friends or my friends' child(ren)? 

Yes, you can buy TravelSurance for your friends and your friends’ child(ren) who is/are under 18 years old by providing your friend’s full name, HKID number and date of birth.

If cover is required for children under 18 years old, parent’s or legal guardian’s[@legalguardiantravelsurance] information must be provided during the application process. For children under 12 years old, they must be accompanied by an adult during the trip.

In case of emergency, how can I contact AXA for assistance? 

You can call the Emergency Assistance Hotline on (852) 2528 9333 at any time for emergency medical and evacuation assistance, travel information, baggage assistance, medical referrals, legal referrals and emergency ticketing. The hotline operates in English, Cantonese and Mandarin.

How can I manage my policy in case I want to extend the covered period during my travel? 

Should you have any queries about your policy, including request to extend the covered period, you can call our insurance service hotline at (852) 2867 8678 (during office hours) or manage your policy at ease by e-Policy servicing after logging on to HSBC Online Banking if you are an HSBC Online Banking customer. This online service provides you with 24-hour access to your policy details and allows you to submit policy service requests without hassle. Please note the covered period can be extended during travelling if you give us the notice of change before the start date of the extension while the policy is still in force. However, please note any extension is subject to AXA’s approval.

What if I’m being confined in an overseas hospital but not able to speak the local language, is the interpretation service fee covered under the policy? 

In case you are confined in overseas hospital for over 24 hours due to accidental bodily injury or sickness during the trip and appoint a local translator referred by Emergency Assistance Service, a maximum of HKD500 per day subject to a HKD5,000 per trip is payable for the interpretation service.

What is the catch-up ticket benefit under in case of travel delay? 

If you are insured under Asia or Worldwide Standard Plan, in the event the common carrier in your original travel itinerary is delayed during the trip for more than 6 hours due to covered conditions and you decide to buy another one-way travel ticket to catch up with the planned itinerary, the additional and reasonable cost of the ticket replacement will be reimbursed, up to HKD2,000 for Asia Standard Plan and HKD4,000 for Worldwide Standard Plan.

Please note that cash allowance and trip re-routing benefits will not be payable if catch-up ticket benefit is paid, and vice versa.

What kind of sports and activities are covered by TravelSurance? 

TravelSurance covers various kinds of sports and activities provided that they are not played in professional capacity or in competition involving prize money or reward of any kind. For example, you are covered for dune driving, sand boarding, safari adventures, whale tours, hot springs, horse riding, cable cars, iceberg climbing, watching auto racing, water sports, skiing, ice-skating, biking, thrill rides at amusement parks etc.

TravelSurance also covers hazardous sports activities such as hot air ballooning, bungee jumping, hang-gliding, parachuting, zipline, rafting, speed-boating, jet-skiing, trekking, water skiing, wakeboarding, wakesurfing, sea kayaking, scuba-diving (that is diving to a depth not greater than 40 metres), mountaineering, rock-climbing etc.

To see what you’ll be covered for under TravelSurance, check the full list .

What extra protection can I receive if a Travel Alert is issued for the planned destination? 

Except Greater Bay Area plan, you will be protected against the issuance of the Travel Alert in the following ways, provided that no claim has been paid. Before the trip, you may:

• upon any Travel Alert, cancel your Single Trip policy and receive a full premium and levy[@insurance-travelsurance-levyrefund] refund;
• upon Red Travel Alert (except for the reason of a pandemic), be reimbursed up to 50% of the irrecoverable deposits or charges paid in advance upon cancellation of trip up to HKD50,000 for Standard Plan and HKD25,000 for Basic Plan.
• upon Black Travel Alert (except for the reason of a pandemic), be reimbursed up to 100% of the irrecoverable deposits or charges paid in advance upon cancellation of trip up to HKD50,000 for Standard Plan and HKD25,000 for Basic Plan.

During the trip, you may:

• upon any Travel Alert, have your insurance automatically extended for 10 days free if your trip is unavoidably delayed;
• upon Red Travel Alert, be reimbursed up to 50% of the unused irrecoverable prepaid costs or additional travel-related costs upon curtailment of trip for up to HKD50,000 for Standard Plan and HKD25,000 for Basic Plan.
• upon Black Travel Alert, be reimbursed up to 100% of the unused irrecoverable prepaid or additional travel-related costs upon curtailment of trip for up to HKD50,000 for Standard Plan and HKD25,000 for Basic Plan.
• upon Black Travel Alert, obtain an additional HKD1,000 allowance to subsidise any unexpected cost due to curtailment of trip or unavoidable delay of the scheduled trip.

Can I claim for medical expenses incurred during my trip for any sickness or disease? 

The policy covers medical expenses incurred provided that such sickness or disease is not in existence prior to the trip, and not caused by:

• an event of same nature mentioned in the black or red travel alert (except for the reason of COVID-19), unless the journey has been started before the issuance of such travel alerts.
• claims relating to the vaccine-preventable diseases if prior to the trip: (i) the insured person fails to obtain the related vaccine; and (ii) the vaccine is mandatorily required by the government(s) of Hong Kong SAR and/or the destination where the insured person has planned to travel.

For Greater Bay Area Plan, this benefit is only applicable for medical treatment requiring hospitalisation.

What is the virtual medical consultation service about and how can I use this? 

If you have taken out the MultiTrip Worldwide Plan, you are entitled to 6 free virtual medical consultations per period of insurance by using MyDoc Health Passport. The consultations are usually available during local doctors’ office hours. Following a virtual medical consultation, you may choose to obtain the prescribed medication and have it delivered to your doorstep as needed during specific hours; however, this will incur charges which you will need to pay first and may then claim in accordance with your policy if eligible.

The virtual medical consultation is currently available in Tokyo, Osaka, Hokkaido and Fukuoka for Japan, and countrywide for Singapore, Thailand and Vietnam.

You will receive a confirmation email with a step-by-step guide on how to use the virtual medical consultation service.

Please note the above details are subject to change without prior notice.

Is an epidemic/ pandemic considered as a natural disaster? 

Natural Disaster does not include epidemic or pandemic.

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Disclaimer 

General Insurance products are applicable to HSBC Account holders and HSBC credit card holders only.

The above information is intended as a general summary. Please refer to the policy wording for exact terms and conditions and details of the exclusions.

The above policy is underwritten by  AXA General Insurance Hong Kong Limited ("AXA"),  which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.

HelloSafe » Travel Insurance » Reviews by Travel Insurance Companies » HSBC Travel Insurance

HSBC Travel Insurance Review and Quotes

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Table of Contents

It might be the least exciting thing about your journey. But travel insurance is a must-have when it comes to getting assistance from the other side of the world.

Are you aware of this and are here to know whether HSBC is the right company to go on holidays with?

In this definitive HSBC review, we will tell you everything you need to know about their travel insurance policies: coverage options, prices, contact details, cancellation or claim process and much more. Let’s dive in!

Is HSBC the best travel insurance for you?

Always just going for the cheapest travel insurance might not be the best option when it comes to getting assistance or a refund abroad.

At Safe, we strive to help any people travelling from the UK to get the best travel insurance to leave home with complete peace of mind. This is why we’ve dug into HSBC travel insurance policy booklet and attributed our own neutral rating based on five weighted criteria as shown below.

4,2 Safe overall rating for HSBC

HSBC travel insurance reviews by expert and consumers

To check if HSBC is the right travel insurance for you, you can use our free travel insurance comparison tool and get quotes from main travel insurance companies in a few seconds only. 100% anonymous and free.

Find the best travel insurance in just a few seconds!

What does HSBC travel insurance cover?

HSBC travel insurance offers different travel insurance covers to suit any traveller needs, whether you’re leaving for three days alone in Scotland or six months in Antarctica with your partner or whole family.

HSBS's travel insurance policies are available for individuals and families.

HSBC single-trip and annual multi-trip travel insurances

You will find below the limits breakdown per level of cover for single and annual multi-trip insurance policies at HSBC:

HSBC winter sports travel insurancet

The winter sports travel insurance is usually an option that you can take on top of your single or annual multi-trip policy.

Optional Winter Sports Cover is available at HSBC and it comes with the following features and benefits:

• It comes as a standard in the Premier level of cover while it's optional for the Standard level of cover
• Up to £500 winter sports equipment that you own cover
• Up to £400 winter sports equipment that your hired cover
• Up to £200 replacement hire of winter sports equipment
• Up to £200 lift pass cover
• Up to £200 avalanche cover
• Up to £300 piste closure cover
• Up to £300 ski pack cover.

What are the other travel insurance options available at HSBC?

Due to Brexit, some outbound flights from international airports might be delayed or cancelled. We would advise you to call HSBC before travelling and make sure you get the right compensation amount for your flight or journey if it is cancelled or delayed as well as for Schedule Airline Failure Cover.

How much is HSBC travel insurance?

You'll find below indicative quotes per level of cover at HSBC:

It is, however, quite difficult to give precise price ranges as HSBC travel insurance policy quotes will depend on a range of factors such as:

• Your age at the time of travelling
• The length of your stay
• Your trip destination (Europe, North America, Worldwide)
• The period you wish to be covered for (single trip, annual multi-trip, extension)
• If you need specific insurance (cruise, ski, backpackers, gadget cover)
• Your medical condition before travelling
• Who is travelling with you (on your own, as a couple, as a family).

Can I get travel insurance discounts or promo codes at HSBC?

15% discount when you purchase your policy online.

Use our travel insurance comparison tool to be aware of latest promo codes and vouchers available at HSBC.

What else should I know about HSBC travel insurance?

What are the general exclusions at hsbc travel insurance.

To be eligible for a travel insurance policy at HSBC:

• You must be a resident of the UK
• Your trip must start and end in the UK
• If travelling within the UK, your trip must involve at least 2 nights consecutive stay at a pre-booked holiday accommodation
• You must not travel with the intention to acquire medical assistance and should not be aware of any medical conditions that may need medical assistance while on your trip.

How do I get travel insurance quote from HSBC?

Nothing easier. Use our 100% online travel insurance comparison tool to compare all policies in just a few seconds, without giving any personal details. If HSBC is the right one for you, then just click on get quote and you'll be automatically directed through the company's sale channel.

Good to know

Shopping around while shopping for personal insurance and not auto-renewing is always the best way to get the best deal and benefit from new customers discounts.

How do I log in to HSBC website?

You can access your policy documents and details through the online banking customer portal.

How to claim at HSBC travel insurance?

Claims can only be done through calling the claims department

How do I contact HSBC travel insurance?

Hsbc contact phone numbers, hsbc other contact details, how to cancel your annual hsbc travel insurance policy.

You will find below main information to cancel your travel insurance policy at HSBC:

Our opinion on HSBC travel insurance

HSBC is one of the largest banking organisations in the world. Its travel insurance products are underwritten by Aviva Insurance Limited, a leading insurance company in the UK that is authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

The company's Single and Annual Multi Trip Policies are available across 2 levels: Standard and Premier. In addition to the main policies, one can opt for optional covers such as Golf, Baggage Cover, and Scuba Diving Cover.

We would recommend to HSBC to anyone looking for a simple and affordable Single or Annual Multi Trip travel insurance policy.

Nishadh Mohammed is a seasoned news editor and financial writer, working with HelloSafe since May 2023. Nishadh has developed expertise in financial markets, insurance, and investment products, with a deep understanding of the Canadian financial landscape. He has honed his SEO skills and content marketing strategies while writing for Canadian publishing houses. Armed with a master's in Business Analytics and extensive journalistic experience, Nishadh uniquely combines data proficiency and thorough research to deliver comprehensive and accessible information.

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Veritas insurance group.

Veritas Insurance Group is an independent insurance agency nationally licensed.

Give us a call or request a quote online to find out how much we can save you on your insurance.

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Oranienbaum (Lomonosov)

Still commonly known by its post-war name of Lomonosov, the estate at Oranienbaum is the oldest of the Imperial Palaces around St. Petersburg, and also the only one not to be captured by Nazi forces during the Great Patriotic War. Founded by Prince Menshikov, Peter the Great's closest adviser, the Grand Palace is one of the most opulent examples of Petrine architecture to have survived to the present, although until very recently the palace itself has been greatly neglected. After Menshikov's death, Oranienbaum passed to the state, and was used as a hospice until, in 1743, it was presented by Empress Elizabeth to her nephew, the future Peter III. Peter made Oranienbaum his official summer residence and transformed one corner of the park, ordering the construction of a "Joke" Castle and a small citadel manned by his Holstein guards. This peculiar ensemble, called Petershtadt, was mostly demolished during Pavel's reign. Antonio Rinaldi, the Italian-born architect who also designed the Grand Palace at Gatchina and the Marble Palace in St. Petersburg, was commissioned by Peter in 1758 to build a modest stone palace next to the fortress, and this has survived.

After Peter was deposed, Rinaldi was commissioned by Catherine the Great to build the Chinese Palace, in the Upper Park, as her official country residence. However, Catherine spent little time at Oranienbaum, which she had grown to hate during her marriage to Peter, and by the end of the 18 th century the estate had been turned into a Naval Cadet College. The palace became an Imperial residence again in the reign of Alexander I, and retained that status until the Revolution, when it was immediately opened as a museum. Although never captured by the Germans, Oranienbaum was bombarded during the war and, while the Grand Menshikov Palace survived intact, its restoration was given much lower priority than the more famous estates at Peterhof and Tsarskoe Selo. Today, the small but elegant park has been almost completely restored, while the full restoration of the palaces has finally gained momentum over the last decade.

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St Petersburg, Florida Boat & Watercraft Insurance

At The Starboard Insurance Group, Inc. , we can offer a wide variety of coverages and options for your boat, jet ski or personal watercraft. Some boats or smaller watercraft may even be covered under your current homeowners policy. The size, type and value of your boat, personal watercraft or jet ski will be part of the determining factors in evaluating your St Petersburg, Florida insurance coverage needs.

Let one of our experienced agents help you find the coverage that matches your needs and offer recommendations to best fit your situation. The following list some of the many coverages that we can offer:

• Physical Damage Coverage - Adding this coverage to your policy can help protect your boat while in storage and during transport. This covers your boat as well when out of the water, including but not limited to: fire, lightning, vandalism or theft. You can also obtain emergency service reimbursement for expenses related to towing, labor or supplies.
• Liability Coverage - This coverage will assist you in the event of a collision with another boat, dock or other boaters.
• Personal Liability - helps protect you or a family member if you have an accident that causes injury to another person.
• Medical Payments - covering medical expenses if you or someone in your boat is involved in an accident.
• Property Damage - damage that may be caused to another persons property while operating your watercraft.

Boat and Watercraft Insurance in St Petersburg, Florida

Consult with one of our professional agents at The Starboard Insurance Group, Inc. to make sure you have the right coverage at a competitive price. We can evaluate your boat or jet ski insurance needs to find special coverages you may need or any discounts you may qualify for. Some additional discounts and coverages may include:

• Accident forgiveness
• Roadside Assistance
• Boat Removal
• Boating Safety
• Multi policy discounts

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