Questions about traveling with a pet?

Contact | email | facebook.

Home > Airline Pet Policies > British Airways Pet Policy

British Airways Pet Policy

Can my pet fly with me in the cabin? Selected flight only Can my pet fly with me as checked baggage? No Can my pet fly with me as manifest cargo? Yes

In-Cabin Pet Policy

cat flying in-cabin

Service Dogs

British Airways will accept service dogs must have been certified by an organization that is a member of Assistance Dogs International or International Guide Dog Federation trained to assist a disabled person. Notification to the Animal Reception Center should be provided at least 7 days in advance. A pre-approval letter will be issued that must be presented by the ARC must be present at check-in, along with all required documentation to enter the United Kingdom.

Crates, carriers, passports, microchips and more at PetTravelStore.com

Checked Baggage Pet Policy

checked baggage

British Airways does not offer checked baggage service for live animals.

  • Preparing Your Pet's Crate for Travel
  • More Info on Airline Pet Policies - British Airways

Air Cargo Pet Policies

British airways will transport live animals as manifest (air) cargo through the services of iag cargo and an agent is required to book the transport. contact us if you need assistance with an agent ..

manifest cargo

Pets Allowed:

Dogs, cats, birds, rabbits, hamsters, monkeys, ferrets, snakes, tropical fish and other animals. Larger animals (cattle, horses, etc.) will be handled by an approved agent. Pets flying as cargo willl need to make arrangements with an approved agent to fly with IAG Cargo which handles British Airways live animal cargo transport.

Forms Required:

Health certificate issued by a licensed veterinarian at least 10 days prior to travel will be required. All forms required for your destination country should be attached to the crate.

Check in at a IAG Cargo cargo facility (not reservations desk) 4 hours prior to international flights and 2 hours prior to domestic flights. Health certificates issued shortly prior to travel will be required. Consigners will be asked to sign a Form of Indemnity to cover British Airways against any costs arising from any pet not passing the PETS checks on arrival and having to go into quarantine. Pet crate requirements are as stated below.

Route Restrictions

British Airways will not transport live animals from Kuwait. During summer months, pets will not be accepted on flights out of Dallas/Fort Worth. Due to high temeratures, pets will not be permitted on flights in or out of Beijing or Shanghai.

Temperature Restrictions:

British Airways understands the additional risk to live animals transported during the higher temperatures of summer and lower temperatures of winter. Your pet may not be granted boarding if the temperature in any city on your itinerary is forecasted to be above 85°F (30°C) or below 45°F (7°C).

Crate Requirements

Crates must be sized properly for pet with length being measurement from tip of nose to base of tail plus half of length from elbow to ground. There should be a clearance from the top of head OR the tip of ears, if they normally stand erect.

British Airways will not accept Series 100 crates (typically used for smaller pets) except on USA and Canada flights.

Your pet must travel in an IATA-compliant pet crate . Have a crate already? Is your crate IATA-compliant? Need accessories for your crate ? Click here for more information on crate requirements .

  • Need an IATA compliant pet crate?
  • Need an Agent to Transport Your Pet?

Airports Served

airplane

British Airways is based in London and serves cities on six continents including North and South America, Europe, Asia, Africa and Australia. It has the largest fleet in the United Kingdom.

British Airways is also approved to fly into London Heathrow and Gatwick which are approved Border Inspection Posts in the UK.

Puppies and Kittens

UK puppy or kitten import

  • Traveling with a puppy

Banned Breeds

Banned Dogs in UK

No dangerous dogs, Bulldog breeds or Pugs are not permitted. Other snub nosed pets must travel in crates at least 10% larger than normally required.

Snub-nosed dogs will be transported in larger crates than normally required on routes where the temperature does not exceed 75°F. British Airways considers the following breeds as snub nosed: Boston Terrier, Boxer, Brussels Griffin, Chow Chow, English Toy Spaniel, Japanese Chin and Pekinese.

Other Animals

rabbits turtles other animals

Need more information?

CITIES endangered turtle

To the best of our ability, we ensure that recommendations given on PetTravel.com reflect the current regulations. We cannot predict how a given airline may enforce these regulations. Noncompliance may result in the need to deny your pet boarding privileges. We suggest that you minimize the disruptions that may occur by following the rules of the airline your pet is flying.

Further detail on import permits, costs, tests and procedures are available at minimal cost at PetTravelStore.com . We also stock all the equipment and accessories you will need for traveling with your pet. Same day shipping Monday through Friday until 4:00 PM EST.

GOT QUESTIONS OR COMMENTS???

PetRelocation Home

A Step-by-Step Guide to Booking Pet Travel with British Airways

travelling with pets british airways

In-Cabin Pets with British Airways

British Airways only allows assistance dogs trained and certified by an organization that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF) to travel in-cabin. Emotional Support Dogs and other pets without certification are ineligible for in-cabin travel.

Contact British Airways directly for pricing, booking, and specific requirements for your assistance dog. Remember to comply with the pet import requirements of your destination country.

Remember that even though your dog will be traveling with you in the cabin, you’ll still need to follow the pet import requirements for your destination country.

Unaccompanied Pets or Pets Traveling as Cargo with British Airways

British Airways' sister company, IAG World Cargo, handles live animal transportation via cargo with expertise in moving pets.

Ensure your pet's travel crate meets IATA (International Air Transport Association) standards for type and size. PetRelocation can guide you in finding the right crate for your pet.

To make cargo reservations, submit an inquiry on the IAG Cargo Website within 14 days of your pet's travels. IAG Cargo's specialized pet staff will assist with safe routing and inform you of the necessary steps.

When booking, provide the following information:

  • Shipper information (name, address, phone number)
  • Consignee information (name, address, phone number)
  • Travel details (departure and arrival airports, flight day)
  • Pet details (name, age, sex, species, breed, weight, kennel size)
  • A picture of your pet with the travel kennel

Note: British Airways may request that you work with a dedicated pet-shipping company like PetRelocation to organize your booking.

Breed Restrictions with British Airways

  • British Airways restricts certain breeds. Consider another airline if your dog is a Bulldog, Pug, Pekinese, Bull Terrier, Fila Brasileiro, Japanese Tosa, Dogo Argentino, or Pit Bull.

Pricing Structure for IAG Cargo

  • Air freight charges are based on the kennel's chargeable weight (volume) in kilograms. Additional fees, like fuel surcharges or security fees, are based on the pet and kennel's combined weight. Transit or entry charges may apply for certain routes.

For assistance with your cargo booking, contact PetRelocation for safe pet travel options.

travelling with pets british airways

Close

  • British Airways >

British Airways: Pet Policy

  • Planes & Seat Maps

What methods of transport does British Airways provide for my pet?

All animal bookings on British Airways are managed by IAG Cargo. For more information, please visit their site .

SeatGuru was created to help travelers choose the best seats and in-flight amenities.

  • Travel with pets

Everything You Need To Know About Flying With Pets To The U.K.

Are you traveling with your dog or cat on a plane to the United Kingdom for the first time and need help figuring out where to start? We’ve got you covered and are here to help alleviate your worries and answer your questions!

Since the U.K. has left the European Union , many rules and regulations for flying with animals into the region have changed and can differ from those you’d typically follow if you’re traveling with your dog to Europe and landing in an E.U. member country.

Keep reading as we give you the low down on the airline pet policies you need to be aware of, the fees and requirements you can expect to encounter, and all the travel essentials you’ll need for your vacation with your beloved pet.

  • Can I Fly To The U.K. With My Pet?

In most cases, bringing dogs, cats, or ferrets is quite straightforward, provided you arrive with all the necessary paperwork. If you’re flying with exotic animals, it can be a more complex process depending on where you’re traveling from, but it’s still possible to enter if you’re flying with other animals like rodents, reptiles, and rabbits.

Woman feeding seagulls standing with dog at seashore

What many travelers may not be aware of is that the regulations for flying to England, Scotland, and Wales vary from those applied in Northern Ireland . Despite being part of the U.K., Northern Ireland still follows E.U. regulations, but we’ll get into more detail later.

  • What Are The Rules For Bringing Pets To The U.K. After Brexit?

This is where things can get a little confusing! The post-Brexit rules have affected airline policies and required documents leading to a rule variance between Great Britain (England, Scotland, and Wales) and Northern Ireland.

It’s a good idea to stay informed of the changes we’ve outlined below.

Since leaving the European Union, the E.U. pet health certificate is no longer one of the standard documents required to enter the U.K. with your pet, having been replaced by the Great Britain health certificate.

However, as Northern Ireland shares a land border with the Republic of Ireland, an E.U. member, you’ll follow the E.U. rules if traveling here. This means that pet owners visiting Northern Ireland from countries in the Union can use their pet’s E.U. pet passport, while those arriving from outside the E.U. must present an E.U. pet health certificate.

Make sure you double-check that your pet’s journey is one of the approved routes ; otherwise, you may not be able to enter, as some airlines can only allow pets on board when landing in particular airports.

What Are The Airline Pet Policies, Rules, and Limitations I Should Know About?

An important rule that may come as a surprise to many pet owners is that animals aren’t permitted to travel in the cabin if you’re visiting the U.K . The only exception to this is if you’re flying with service dogs. However, many airlines can carry your pet as manifest cargo.

Up to five pets per person are allowed to enter the U.K., though many airlines tend to have their own pet policies. These generally limit pets to one or two animals per person unless you’re traveling with small animals of the same species and breed that can fit in the same carrier.

As is often the case when traveling with pets, where you’re flying from and the airline you choose can determine the rules and limitations you must abide by. For reference, flying with your dog with United Airlines isn’t an option if you’re heading to the U.K.

Many airlines don’t have a cargo service and therefore can’t permit any animals to board flights to the U.K. This can limit the airlines that can allow your pet to travel. Check out British Airways , Delta and Lufthansa , as these are some of the best airlines for traveling with dogs and all operate international cargo services.

Cute dog pug breed paddleboarding at the lake

  • What Does Manifest Cargo Mean?

More than likely, your pet will need to fly to the U.K. as manifest cargo, meaning they’ll travel on a cargo plane to your destination.

Many airlines offer their own pet cargo service, and you’ll also find lots of pet relocation companies that can take you through the process, too.

When your precious pooch flies as manifest cargo, it will be placed in its crate into a pressurized, temperature-controlled part of a cargo plane. Flight schedules will often ensure you’ll land at your dog-friendly travel destination before your pup, giving you time to get prepared for their arrival.

Having your dog or cat travel in the hold of a cargo plane can be an understandably anxiety-inducing experience for both you and your pet. Below are some of the benefits of manifest cargo travel to help put your mind at ease.

  • You can track your pet using codes provided by the airline or relocation company.
  • The staff members are trained to give the best care to your pet before, during, and after the flight.
  • Animals are loaded onto the plane last and are the first to be unloaded, minimizing their time on the plane as much as possible.
  • The hold where pets travel is designed with animal safety in mind.
  • Which Airlines Allow Pets In A Cabin When Flying To The U.K.?

Currently, no airlines allow pets to travel in the cabin on flights to the U.K. due to the rules set out for pet air travel by the U.K. government. This rule applies regardless of whether you’re visiting from Europe, the U.S.A., Asia, or any destination.

However, if you’re traveling with assistance or service dogs, your animal can join you in the cabin. Unfortunately, this rule doesn’t extend to those flying with therapy dogs or emotional support pets.

What Fees Can I Expect To Pay To Fly With My Pet To The United Kingdom?

How much does it cost to fly a pet from the u.s.a. to the u.k..

When you’re bringing your furry friend to the U.K. from the States, they’ll have to fly as cargo, which means they won’t be traveling on the same plane as you. Instead, they’ll fly on a specialized cargo plane that will arrive in the U.K. as close to your landing time and date as possible.

You’ll need to pick your airline carefully, as only some don’t permit flying with your dog or cat internationally. For example, flying with dogs with JetBlue or flying with cats with Southwest will limit you to North American destinations .

Unfortunately, it’s impossible to give a breakdown of expected costs, as prices can vary hugely and airlines tend not to have a fixed cost, providing quotes based on your pet and destination. For transatlantic flights from the U.S.A. to the U.K., you can expect to pay anything from €500 – €4000 to ship your pet.

How Much Does It Cost To Fly A Pet From India to the U.K.?

If you’re traveling from further afield, you’ll likely face costs that may be even higher than those flying from the U.S.A.

Let’s say you’re traveling from a popular Asian destination like India , You’ll first incur some additional costs as you’ll need to present a negative rabies test, as well as your dog’s health certificate and vaccine records. Unsurprisingly, flying with a large dog will be more expensive.

Cute dog enjoying flying with his owner

Transporting your best friend from India to the U.K. will be costly but incredibly difficult to estimate, as this is a huge distance for your pet to travel. You might find yourself paying fees of more than €5000.

  • Do I Need A Pet Passport Or Health Certificate?

What Is A U.K. Pet Passport And Do I Need One?

A pet passport is a travel document containing up-to-date, relevant information about your pet’s age, health, and vaccination history.

Anyone bringing their pet to the U.K. from E.U. nations and other countries, including Norway or Switzerland , can enter the U.K. with a pet passport from their own country or a Great Britain health certificate (more on that next).

If you’re flying from the second list of countries , which includes countries like the U.S.A ., Mexico , and Japan , you’ll need to obtain a Great Britain health certificate as you can’t use a pet passport from your own country.

What Is The Great Britain Pet Health Certificate And How Do I Get One?

The Great Britain Pet Health Certificate is a document that details your pet’s health, weight, vaccines, and microchip number, much like a pet passport. Dogs, cats, and ferrets can travel with this certificate. Take a look at the pet health certificate form , which you must bring to a certified vet to complete.

If the vet believes your pet is well enough to travel, they’ll fill out the form with all the necessary information about your furry friend. Each certificate is only valid for 10 days before your departure, so be sure to visit the vet within this timeframe.

Are you visiting from the U.S.A.? You’ll need to get your certificate endorsed by the USDA before flying to validate it. With this in mind, give yourself as much time as you can when booking your vet appointment, and avoid waiting until a day or two before you depart.

How Do I Get My Pet A Health Certificate For Travel?

First things first, you’ll want to make sure you know what certificate you need a few months in advance, whether it’s a pet passport or a Great Britain health certificate. If you require a health certificate, it’s best to contact your vet and check that they are licensed to declare your pet safe for travel, as you’ll need to locate a certified vet if not.

Next, take a look at your pet’s vaccination history to ensure they’re up-to-date with all of their shots, but especially their rabies vaccines, as this is compulsory for entry to the U.K. Book an appointment with your vet if your companion hasn’t been fully vaccinated against rabies, keeping in mind that initial doses need to have been administered at least 21 days before travel.

Once your pet is fully vaccinated, you can schedule a consultation with your vet up to 10 days before your trip. At this point, the vet will assess the animal’s health and travel risk. If it’s safe for your four-legged friend to fly, your vet will complete and sign the health certificate.

Will I Need To Get Another Health Certificate Before I Return To The U.K.?

You might be wondering how the pet travel process works if you reside in the U.K. and return from a holiday.

Thankfully, it’s usually quite straightforward. Your pet’s animal certificate is normally valid for four months, meaning you won’t have to pay a visit to a vet abroad if you haven’t visited countries outside the Pet Travel Scheme or where rabies is prevalent.

Anyone who’s been out of the U.K. with their pet for longer than four months will need to check in with a local vet to issue a new certificate for the return journey.

Young smiling couple holding their cat while taking a rest at the seaside

  • What Countries Are Part Of The Pet Travel Scheme?

Many countries are members of the Pet Travel Scheme, a program that’s in place to minimize animal quarantine for dogs, cats, and ferrets.

Though the documents you require to enter the U.K. can depend on where you’re coming from, if you’re flying from a member country, you can rest easy knowing you won’t have to worry about your pet undergoing quarantine on arrival.

As well as the U.K., countries that partake in the Pet Travel Scheme include E.U. members, the U.S.A., Singapore , New Zealand , and the U.A.E. , among many others. Countries that aren’t involved in this scheme tend to be nations where the risk of rabies is high. Unfortunately, this can mean animals flying from the likes of China or India may require quarantine after landing in the U.K.

  • How Do I Import My Pet Into The U.K.?

Once you’ve started organizing your dog or cat’s flight to the U.K., you can be swamped with information that can make the planning process a headache!

Below, we’ve broken all the must-dos into steps and added tips to help you manage your journey with minimal stress.

  • Check that your dog meets the criteria for canines permitted to travel to the U.K., as some breeds are prohibited from entering (we’ll give you some examples a little later).
  • Research which airlines offer cargo service to the U.K. and compare their restrictions and fees, based on your dog’s size, weight, etc. Most airlines offering a cargo service have fare calculators online to give you a rough idea of what kind of costs you’ll be looking at.
  • Some airlines offer online booking for dogs traveling in the cargo, though it’s always a good idea to give them a call for any new or changing rules.
  • Inquire about direct routes rather than connecting flights where possible, as layovers can make the experience more nerve-wracking for your pet and can lead to additional costs for you.
  • Start ticking all the accessories you’ll need off your packing list, including a suitable kennel with the correct dimensions required by the airline, leak-proof bedding, and food and water containers that can be refilled from outside the crate.
  • Give your pup plenty of time to adjust to their kennel, ensuring they feel safe and comfortable spending extended periods inside. Crate training for a few months ahead of your flight will make the experience much less stressful for your pet.
  • Book an appointment with your vet within 10 days before your flight to get your pet’s health certificate.
  • Make a note of where you’ll need to drop off your pet and where you’ll collect them after you both arrive in the U.K.
  • Keep your documents organized, as your pet’s certificates and microchip will be checked after landing. Making copies of all your paperwork is your best bet, as the airline and U.K. border control may request or hold onto some documents.

What Are The Regulations For Flying With A Dog To The U.K.?

The U.K. imposes certain restrictions on dogs entering the region. Here are some factors that may make some dogs ineligible to fly to the U.K.:

  • Dogs must be vaccinated against rabies.
  • Only dogs 15 weeks old and above can travel.
  • All dogs must be microchipped and ISO-compatible chips are preferred.
  • Dogs can’t fly without a health certificate, which can be tricky to obtain for elderly or unwell pets.
  • Dogs must have had tapeworm treatment.
  • Snub-nosed breeds like French bulldogs and pugs often can’t travel in the hold as they may have difficulty breathing.
  • Aggressive dog breeds, including pit bulls, Japanese tosa and fila Brasileiro, are banned from the U.K., while some airlines have additional restrictions on what breeds can fly with them. This extends to dogs that are a mix of an aggressive and non-aggressive breed.

What Are The Regulations For Flying With A Cat To The United Kingdom?

Similarly, cats traveling to the U.K. must meet specific criteria to fly. Take a look through the regulations for cats:

  • Cats require health certificates, microchips, and rabies vaccines to enter the U.K., much like dogs.
  • Cats must be no less than 15 weeks old.
  • Wolf hybrid or savannah cats may require additional documentation.
  • Will My Pet Need To Be Quarantined In The U.K.?

As long as you have all the necessary documents for your pet and they appear in good health on arrival, there’s no need to panic about quarantine!

If you happen to be arriving from countries that aren’t on lists 1 or 2, you’ll need to follow some additional steps and prepare extra documents to prevent your pet from being quarantined. This can include rabies test results and proof of additional vaccines.

Young woman on airplane with her pet dog in carry bag

  • What Documents Will I Need To Fly To The U.K. With My Pet?

You might find that the paperwork you’ll need can depend on where you’re arriving from and the airline you’ve picked, but these are some of the documents you can expect to provide for your pet’s journey:

  • A pet passport, Great Britain health certificate, or animal health certificate from a registered vet, depending on where you’re traveling from.
  • Proof of rabies vaccination.
  • Records of other vaccines your pet has received.
  • Details of your pet’s microchip.
  • Blood test results if visiting from a country with a high risk of rabies.
  • Are There Any Other Import Requirements Or Regulations I Should Know About?

Some other regulations regarding the import of pets that it’s best to be aware of include:

  • Cat owners arriving from Australia must provide documents from the Australian Department of Agriculture to confirm their pet hasn’t been in contact with the Hendra virus during the 60 days before their trip.
  • Dogs and cats coming from Peninsular Malaysia must arrive with a certificate from the Malaysian government stating that your pet hasn’t been around pigs in the 60 days prior to your flight, as well as a negative blood test for the Nipah virus.
  • Dogs, cats and ferrets that have been given the Canvac R vaccine, must be at least 17 weeks old to travel, while animals that have received the Canvac DHPPiL + R vaccine must be a minimum of 21 weeks old.
  • If your pet appears unwell after being checked after landing, you’ll need to choose whether to place your pet in quarantine or have them returned to where they departed from.

How Do Commercial And Non-Commercial Pet Travel Compare?

A major bonus of non-commercial flights is the difference in rules for traveling with large dogs on planes and flying with dogs and cats in the cabin.

If you travel to the U.K. on a non-commercial flight, your pet can join you in the cabin, which is prohibited on all commercial flights to the region.

This has become a popular way to travel for pet owners who prefer flying with big dogs in the cabin rather than in the hold. It also makes flying with small dogs possible if your destination, like the U.K., doesn’t permit in-cabin travel with animals.

Of course, this comes with a price, as you’ll quickly see that flying with your dog with Delta or flying with a cat with American Airlines is significantly cheaper than flying on chartered planes. Non-commercial flights can be incredibly expensive, so it’s best to steer clear unless your pet can’t fly as cargo.

  • Can I Bring More Than 5 Pets To The U.K.?

Animal lovers hoping to visit the U.K. with more than five pets can only do so if you’re attending or training for a sporting event or competition.

If this applies to you, you must provide a written declaration stating that you’re attending or training for an event and proof of registration at the event in question. All of your pets must be at least six months old and meet the standard pet travel requirements.

This number differs between countries. For example, if you’re traveling with a dog to Canada, there is no limit on how many animals you can enter with, while anyone traveling with a cat or dog to Mexico can only fly with two pets.

Want more interesting tips and information on traveling? Read more Kiwi.com articles!

  • Introduction
  • What Are The Airline Pet Policies
  • What Fees Can I Expect To Pay To Fly With My Pet To The U.K.?

Weekend in Barcelona: How to See it All Without Spending it All

Frequently asked questions

  • Travel with kids

Header Background Image

British Airways Pet Restrictions & Fees

Explore Today's Deals

British Airways Pet Policy

British Airways has specific guidelines in place for passengers who wish to travel with their pets. It is important to note that British Airways does not allow animals to travel in the cabin as pets in passenger cabin are not permitted. Additionally, pets are not allowed to travel as checked baggage.

However, British Airways does allow animals to travel as cargo in the hold. To ensure the safety and comfort of your pet during the journey, British Airways works with PetAir UK, a company owned by qualified veterinarians, to transport pets from UK airports. If you are traveling to the UK, your pet can travel with British Airways' sister company, IAG Cargo.

When transporting pets through IAG Cargo, it is necessary to adhere to certain guidelines. The carriers used must be strong, secure, and have proper ventilation. It is important to ensure that your pet's nose and paws cannot fit through any ventilation opening or door mesh. The carrier must also have water and food bowls secured to the inside. Additionally, pets must be able to stand and sit erect without touching the top of the kennel. Fiberboard, wire mesh, and wicker containers are not suitable for air transportation.

Guidance, Tips, & info on Airlines and Airports

  • Go to our guide to global airlines to find information on any other commercial airline.
  • Peruse the British Airways BA baggage fees and restrictions page to learn what luggage policies and fees are imposed.
  • Check out where you can fly direct to on British Airways if you live near one of their gateway cities.
  • Get insights and learn the lingo on airline cabin configurations and seating , while understanding the economics and rationale why those airplane seats seem so small.
  • Get up-to-date live info for British Airways's flight status anywhere in the world.
  • For more detailed information, including flight check-in, baggage policies, corporate information, and more, visit our guide to British Airways (BA)

The specific dimensions for the carrier depend on the origin and destination of the journey. Cats departing from the USA and Canada must travel in a carrier with the dimensions 27" x 20" x 19" (68 cm x 50 cm x 48 cm). For all other countries and pets, the dimensions should be 21" x 16" x 15" (53 cm x 40 cm x 38 cm), as long as the animal fits comfortably inside.

It is important to keep in mind that air carriers can change these policies at any time, so you should always check directly with British Airways before you book for the most accurate and up-to-date information.

For detailed information about British Airways, including flight check-in, baggage policies, corporate information, and more, you can visit the British Airways Guide .

Do you need to track your British Airways flight? Get real-time flight status here .

Find more help here for your journey through the airport

Cookies on GOV.UK

We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.

We also use cookies set by other sites to help us deliver content from their services.

You have accepted additional cookies. You can change your cookie settings at any time.

You have rejected additional cookies. You can change your cookie settings at any time.

  • Environment
  • Wildlife, animals, biodiversity and ecosystems

Travel with assistance dogs: transport companies and routes

Check the air, sea and rail carriers registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

Airlines and airports registered to transport and check assistance dogs

Ferry and cruise companies registered to transport assistance dogs, rail companies registered to transport assistance dogs.

You must follow pet travel rules if you enter or return to the UK with your assistance dog.

These transport companies have agreed with the Animal and Plant Health Agency ( APHA ) how they’ll check assistance dogs meet pet travel rules on these routes.

If you travel from an EU country , you can use other companies and routes, but you should check they:

  • accept assistance dogs
  • check pets meet travel rules

Your dog could be quarantined and you could be delayed if:

  • you travel with a company that is not registered with APHA
  • your assistance dog does not meet pet travel rules

Updates to this page

Updated the list of airlines and airports registered to transport and check assistance dogs. Updated the list of ferry and cruise companies registered to transport assistance dogs.

In Ferry and cruise companies registered to transport assistance dogs, added entries for MSC Group x 11 to 2.1 Cruise Routes and vessel names x 5 for MSC to 2.2 Cruise Ships.

Added SATA Internacional - Azores Airlines S.A. to the list of airlines and airports registered to transport and check assistance dogs.

Updated the list of airlines and airports registered to transport and check assistance dogs by removing Dundee Airport. Ferry route from UK added to 'Ferry routes and companies'. Updated lists of cruise routes and cruise ships.

Updated the list of airlines and airports registered to transport and check assistance dogs.

Updated details for Brussels Airlines in the list of airlines and airports registered to transport and check assistance dogs.

Updated email address for London Heathrow Airport on the list 'Airlines and airports registered to transport and check assistance dogs'.

Amended the list for 'Ferry and cruise companies registered to transport assistance dogs'.

Added Norwegian Cruise Line vessels to the list of cruise ships registered to transport assistance dogs with their owners.

Removed the P&O Ferries route from Zeebrugge to Hull from the list of ferry and cruise companies registered to transport assistance dogs.

Norse Atlantic Airways UK and Norse Atlantic Airways AS are registered to transport and check assistance dogs.

Added 'Arvia' to the list of P&O Cruise ships registered to transport assistance dogs with their owners.

Updated the pet checker details and phone numbers for Aberdeen airport.

Removed Doncaster Sheffield airport as it has ceased transporting and checking assistance dogs ahead of its closure.

BA CityFlyer added to list of airports and airlines registered to transport and check assistance dogs.

Updated the list of ferry and cruise companies registered to transport assistance dogs with their owners.

We have updated London Southend Airport's record.

Updated the airlines and airports registered to transport and check assistance dogs. Added Swiss International Air Lines Ltd.

Updated the airlines and airports registered to transport and check assistance dogs.

We have updated the approved pet checker and airlines who are registered with APHA to transport and check assistance dogs.

Updated the details for British Airways in the airlines and airports registered to transport and check assistance dogs list.

Edited Airports approved to check assistance dogs meet travel rules - London City airport has removed its temporary suspension on accepting recognised assistance dogs.

We have added 3 Fred Olsen cruise ships that are now registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

We have removed Blackpool Airport's details from the approved airports list.

Updated the list of airlines registered to transport and check assistance dogs.

Added Cyprus airways to the list of airlines and airports registered to check and transport assistance dogs. Updated the contact details for the travel company approved to check assistance dogs at London Stansted.

Updated list of airlines registered with the Animal and Plant Health Agency to transport assistance dogs with their owners.

Added 2 new entries for the Netherlands to London by rail.

Removed Cruise and Maritime Voyages, which includes Magellan and MV Azores, from ferry and cruise companies list.

Edited Airports approved to check assistance dogs meet travel rules - London City airport has temporarily suspended acceptance of recognised assistance dogs.

Updated the contact details for East Midlands Airport.

Changed name of Thomson Airways to TUI

Added Oceania cruises from New York to Southampton under the cruise route heading.

Updated entries for OCS Group, Anglo EU Pets and Cardiff Airport Special Assistance Team.

Updated the entry for Exeter Airport.

Updated the contact details for Newquay airport (Cornwall).

Updated the list of cruise ships that are registered to transport assistance dogs with their owners.

Added Air Europa to the airline attachment.

Added Air France and amended the cruise ships listed under Azamara Club Cruises and Royal Carribean.

Added Disney Cruise Line.

Added entry for Norwegian Air UK Ltd.

Updated the entry for London Gatwick.

Updated entries for Singapore Airlines, Primera Air Scandinavia and Primera Air Nordic.

Updated the entry for Turkish Airlines.

Updated entry for Cruise & Maritime Voyages.

Added Gatwick to Air Canada's entry.

Updated contact details for Liverpool John Lennon.

Updated the entry for Aeroflot Russian Airlines.

Added Cathay Pacific to the airline list.

Added BMI regional and Turkish Airlines to the list of airlines registered to transport and check assistance dogs.

Added AIDA Cruises to the list of cruise ships.

Updated airline list of assistance routes.

Updated the airlines and airports list.

Added Blue Air to the list of airlines.

Added El Al Israeli to the list of airlines registered to transport assistance dogs.

Updated the Continental Airline and United Airlines entry as they have merged.

First published.

Sign up for emails or print this page

Related content, is this page useful.

  • Yes this page is useful
  • No this page is not useful

Help us improve GOV.UK

Don’t include personal or financial information like your National Insurance number or credit card details.

To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab) .

Flying with Pets: A Complete Guide to Pet-Friendly Airlines

travelling with pets british airways

Pet owners invariably find it difficult to leave their furry companions at home when they travel.    Flying with pets has become increasingly popular as airlines embrace the opportunity to share a travel experience or relocation with our constant companions. While the experience will be rewarding for pet owners and pets alike, the process is complicated and takes meticulous planning to ensure a stress-free and safe journey for you and your beloved family pet.

For many, a pet is also an “emotional support” – and many airlines – especially in the USA treat them differently too.

There is much to consider before taking a pet with you on a flight, but with thorough research and preparation, your pets will thank you for taking the time to make their journey safe and comfortable. Airlines differ in their approach to pet travel and have individual rules and guidelines to follow. The process can be lengthy and daunting for first-time pet travellers, so we have compiled this guide to help you through the complex and varied processes involved and provide some of the best airlines to research to make your journey one to remember rather than forget.

The BusinessClass.com Guide to Flying with Pets:

Employee at the aircraft takes care of passengers pet

Where will my pet be housed during the flight?

On the whole, pets, including dogs, cats, and other animals, fly in a pressurised and air-conditioned hold of the same aircraft as the owner and inside appropriately sized, secure kennels or containers depending on the animal. The environment is calming, with similar conditions to the passenger cabin. The holds are often dimly lit and undisturbed to avoid unnecessary animal stress. Each airline has specific local guidelines and also adheres to the International Air Transport Association's regulations for the transportation of animals. Such rules include the assurance of appropriate-sized kennels and containers to allow the free movement of animals. Some airlines assist customers with the selection of containers, while others leave the responsibility to the owner. In any event, strict measurement and weight limit information is available on each airline's website.  

Petite dog waiting in travel bag for a fligth

Many airlines allow smaller dogs – typically under 8 kilogrammes and small enough to fit inside a pet-friendly travel bag under the seat ahead – to travel with the owners in the cabin. However, it is not universal amongst airlines and may not always be the best environment for your pet in any event. Your pet will have to remain inside the pet travel bag throughout the journey, and there will be far more to distract your small pet in the main cabin. It will be noisy, the owner may transfer their travel anxieties onto their pet, and there is no Plan B if your pet becomes distressed and anxious.

Pet places on aircraft are limited, and not all aircraft or cabins will have the capacity or space to house a travelling pet. Research diligently and book your pet's flight tickets well before travel dates to ease the process and prevent disappointment.

Employee pets passengers dog and prepares the dog for the fligth

Essential steps to take before your pet travels in the aircraft:

Flying can be very stressful for animals, and your beloved pet must be deemed fit to fly before undertaking what could be an arduous journey for you and your pet. Though health problems caused by air travel are unlikely and, thankfully, extremely rare, your pet will have to undergo a series of compulsory veterinary processes for international travel. Costs will vary depending on the animal and breed.

Your pet will undergo a  comprehensive health check . The healthier the pet, the more likely it will cope with the stresses of air travel and quickly bounce back. Any underlying health or weight issues will increase the pet's vulnerability during a lengthy flight.   

Your pet will require  appropriate vaccinations  depending on the requirements of the international destination. This could take the form of a series of treatments. Always discuss your travel plans with your family veterinary practice at an early stage to ensure you allow sufficient time to begin the vaccination process, which could be lengthy.

Your pet will be  treated against parasites . Pet import regulations vary depending on the destination, and your pet may require a course of treatments within a specific travel timeframe. Again, seek the advice of your veterinary practice.

Two Golden Retriever's waiting to fly with Turkish Airlines

Your pet is advised to have  microchip implantation . Ensure all database details are current, especially owner details, as customs officials will use a microchip reader to process your pet during their journey. A microchip will also be a safety net should you become unexpectedly separated from your pet.

Your vet will help complete the necessary paperwork to ensure your pet is given a valid  Animal Health Certificate , mandatory within the E.U., or an equivalent pet passport for other destinations outside the E.U. This process will include any significant medical history and vaccination status. A lot of paperwork is required to travel with pets, and everything must be clearly detailed. Allow yourself the time to complete the paperwork accurately.

Buy the best  airline-approved pet carrier/kennel  and familiarise your pet with the carrier or kennel far ahead of the flight to reduce stress on your pet. Ensure your carrier meets your airline's guidelines, as these may differ. Many airlines offer approved carriers and kennels for an additional cost.

Dog standing beside a pink and white canine suite

Many airlines allow  recognised service dogs  to travel for free in the same cabin as the owner. However, emotional support dogs are not generally included in this category and must travel with other pets in the hold. Check your airline's service dog travel policy in the early stages of planning a flight to see if your dog is eligible to travel with you in the cabin.

It can be expensive to fly with animals, and prices can vary significantly between airlines and based on the type of animal, breed, size and weight. Below we list the popular airlines offering a pet-friendly travel service with some key features to note.

Happy Golden Retriever with owner

Best Pet-Friendly Airlines

British airways.

British Airways has a pet-friendly approach to flying with your family pets and service dogs who meet the  airline's criteria  travel for free in the main cabin with the owner. In this instance, the dog owner must contact the airline at least three days before the departure date.

Domesticated pets, including emotional support dogs, must travel in the hold. British Airways have teamed up with  PetAir UK  on flights from the U.K. to ensure the welfare and happiness of your pets - namely cats, dogs and rabbits only - throughout their journey. Run by vets, PetAir UK has been flying pets around the globe since 2004. Flights coming into the U.K. are serviced by B.A.'s sister company  IAG Cargo  with over 60 years of experience transporting animals internationally.  

Pet transportation costs will vary depending on the size of the animal and the destination but can run into several thousands of pounds. Contact British Airways for individual pricing, or use this  quick quote tool  for more details.

Read the BusinessClass.com review of British Airways Business Class

Read the BusinessClass.com review of British Airways First Class

Read the BusinessClass.com review of British Airways Premium Economy

Cute looking dog beside owner

American Airlines

The United States airline restricts pet travel to cats and dogs only on flights of up to 12 hours (including the time taken with customs) and strictly within  specific destinations , not including transatlantic flights.

The airline sometimes allows pets to travel as a paid and checked pet carry-on, though this is restricted to the animal breed, size, age and destination. Pet owners must provide a suitable kennel small enough to fit under the seat in front, and the animal must remain inside for the duration of the flight. In this instance, the kennel and animal will be the maximum carry-on luggage. In all other cases, pets must travel with  American Airlines Cargo . Due to space limitations, carry-on pets are not permitted in First or Business Class on certain Boeing 777s and 787s.

Fully-trained  service animals  are permitted to travel in the cabin free of charge.  

View the airline's website on  pet travel  for full terms and conditions and up-to-date pricing.

Read the BusinessClass.com review of American Airlines Business Class

Read the BusinessClass.com review of American Airlines First Class

A guy walking with a cat in his backpack

Dubai-based airline Emirates has a dedicated pet-friendly service called  Emirates Pets  with Emirates SkyCargo, specifically designed to ensure the highest levels of care for your pets while strictly adhering to the International Air Transport Association's Live Animal Regulations (IATA LAR). Dubai Airport, by nature of its location, is often used during transit, and Emirates has an excellent facility for animals arriving or departing in transit with veterinary support if required. A minimum of six hours of connection time is needed in Dubai for optimum transit care. Your pets will be fed, cleaned and exercised as requested by the owner.

As with other airlines, there are  restrictions to specific breeds  of dogs and cats that will not be allowed for carriage on Emirates SkyCargo. Further conditions apply for the import of dangerous dogs and their hybrids, though these will be permitted for transit with the appropriate approval of the destination country. Service dogs can travel in the cabin with the owner – check with the airline directly for more information.

Read the BusinessClass.com review of Emirates Business Class

Read the BusinessClass.com review of Emirates First Class

Female employee cuddles with dog passenger

KLM Royal Dutch Airlines

The Dutch airline is an excellent choice for  flying with a cat or dog . Pets should be no younger than 15 weeks of age, and snub-nosed animals are restricted from flying with KLM. Passengers may bring one cat or dog into the cabin when travelling within Europe. However, they must fit inside a closed pet travel bag or kennel and be small enough to fit under the seat in front. The pet and travel container can weigh no more than 8 kilogrammes. In this instance, up to three pets (of the same litter and each up to 6 months old) may travel in the hold and share a kennel of an approved size if they weigh less than 14 kilogrammes each. Individual or sharing animals, including the kennel, must weigh at most 75 kilogrammes. Read the  handy guide  to preparing for your pet's trip.

There are exceptions to travelling with pets, including transfer times over 3 hours, any flights operated by Boeing 787-9 and 787-10 aircraft, and snub-nosed cats and dogs due to potential difficulties breathing.

The costs are competitive and will vary depending on the departure and destination airports. Pet reservations are  made directly  via the KLM website. Owners can apply to have  trained service dogs  in the cabin free of charge. However, emotional support dogs are transported in cargo.

Read the BusinessClass.com review of KLM Business Class

Dog inside travel cage waiting for take off

Qantas Airlines

Travelling with a pet on Qantas can only be booked through Qantas Freight  Pet Travel Specialists  via the airline's website. 

The pet travel specialists make sure appropriate containers are used and ensure compliance with the origin, transit stops, and quarantine requirements of the destination. They also provide vet checks. Service dogs can be carried in the passenger cabin; however, all other animals must be transported in a special area in the aircraft's hold where noise levels and air temperature are similar to the passenger cabins.   

Unlike some other airlines, Brachycephalic breeds – also known as snub-nose breeds – can travel with Qantas following the airline's  pet travel policy . All animals must be over 12 weeks old with veterinary approval of fitness to fly.

It is advised to book your pet's travel before your ticket, as not all aircraft can accommodate pet travel, and the owner must supply appropriate pet crates unless booked through a pet travel specialist. Read the airline's handy  Pet Travel – FAQs  for more tips and advice.

Read the BusinessClass.com review of Qantas Business Class

Soldier in beige camouflage cuddle with a black rescue dog

Qatar Airways

Doha-based Qatar Airways accepts domesticated dogs, cats and birds as checked baggage on the same or alternative flights per international air travel regulations. All pets must be booked at least 48 hours before flights, and the airline has a handy  submission form  to assist the process. Service dogs will be allowed in the passenger cabin, free of charge on select routes only, and where not permitted, service dogs will be transported as checked baggage free of charge in the aircraft hold. Falcons may also be carried in the Economy Class passenger cabin.

Pet owners must provide  suitable containers  to transport their pets in the cabin or cargo hold and enough food and water for the animal's journey. 

The ground service crew at Doha will care for all animals in transit and will ensure they are fed (every three to four hours), watered and exercised between flights. Qatar Airways does not accept certain breeds of dogs and cats susceptible to heat stroke due to having a snub-, pug-nose, or other stated animals in the airline's list of  restricted animals .

Read the BusinessClass.com review of Qatar Airways Business Class

Read the BusinessClass.com review of Qatar Airways First Class

Lady with two dogs at the airport and a employee beside her

Air Canada allows cats and small dogs to travel as one standard baggage item in the passenger cabin. The carrier must be small enough to fit in the space beneath the seat ahead and be large enough to allow the animal to stand, turn around and lie down. The current cost of cabin pet transportation is CAD$ 50 within Canada and CAD$ 100 for international flights in each direction. Larger animals are carried in the cargo hold for additional costs and have a maximum weight limit of 45 kilograms (100 pounds) for the pet and container combined. Size restrictions also apply. Contact  Air Canada Cargo  if animals weigh more than the specified limits and arrange specialist transportation of other larger animals, including horses.

Air Canada places restrictions on animals flying to specific locations in the hold when the summer temperature reaches 29.5 degrees centigrade or 85 degrees Fahrenheit and restrictions on peak winter travel due to increased passenger and cargo loads. Air Canada does not allow the following  Brachycephalic (short/snub-nosed) breeds  of cats and dogs to be transported due to the increased risk of heat stroke and breathing problems. The following list of  strong dogs  must also be transported in special reinforced containers.   

Trained service dogs can accompany their owner in the cabin for free if it meets the requirements of the  Air Canada Medical Assistance Desk . Emotional support animals are not permitted in the cabin. Full details of  travelling with pets  can be found on the airline's website.

Snow White cat taking a nap

TAP Air Portugal

The Portuguese flag carrier is an excellent airline for safely transporting pets with the bonus of  earning extra miles  for TAPMiles&Go customers. Pets are carried in the  cabin  or the  hold  depending on several factors, including breed, size, age and aircraft availability. Passengers are advised to request the pet transport service at least 48 hours before the flight and preferably at the time of booking. All pets must have a microchip I.D., an E.U. pet passport and a valid anti-rabies vaccination. TAP is prohibited from transporting pets to the United Kingdom, except for service animals. See  all requirements  for flights outside of the E.U. member states.

Dogs and cats of up to 8 kilograms or 17 pounds (including the carrier) can be carried within the cabin when stored beneath the seat if the carrier is within specific dimensions. Flights with a stopover may require the animal to be transported in the hold for part of the journey. The costs of pet travel will depend on the route. The price of pets in the hold depends on the animal's weight and the route. Trained service dogs can travel with their owner in the cabin.

Brachycephalic breeds  of cats and dogs, including crossbreeds listed, are not permitted to travel unless proven safe to travel from a veterinary declaration. Dogs considered 'potentially dangerous' must meet special  conditions of transport . Read more about  travelling with a pet  on TAP Air Portugal.

Read the BusinessClass.com review of TAP Air Portugal Business Class

Cat in a grey box and a lady holding the cat

German flag carrier Lufthansa offers a carry-on cabin and cargo hold service depending on the kind of animal, its weight, size and compliance with regulations of different countries. Lufthansa Cargo also transports animals as air freight. Passengers wishing to take small dogs or cats in the cabin must meet requirements, such as a weight limit of no more than 8 kilograms (including the carrier) and no more than two pets in either the cabin or the hold – inside one carrier in the cabin or one to two carriers in the hold. All dogs and cats must be older than 12 weeks or 15 weeks for transportation to/from Germany. Passengers can  register cabin pets  via the airline's website and read about  transporting animals  in the aircraft.

Qualified  assistance dogs  can travel free of charge with their owners in the cabin. However, snub-nosed breeds of cats and dogs are not permitted to travel due to the increased risk of breathing problems. Fighting or dangerous dogs will be transported inside special crates in the hold. An exception to this is when such breeds are between three and six months old, at which time they may travel in the cabin as long they comply with the requirements of cabin travel. Read the  Lufthansa information  about travelling with snub-nosed and fighting dog breeds. All pets must be carried per IATA regulations. The owner is responsible for supplying  approved carrying containers  for their pets, as it is unlikely to purchase them at the airport. Pets are permitted in Lufthansa lounges but should be kept within their transport carrier or container throughout.

Read the BusinessClass.com review of Lufthansa Business Class

Read the BusinessClass.com review of Lufthansa First Class

Dog relaxing in private bed

Delta Air Lines

Delta allows small dogs, cats and household birds to travel in the cabin as long as they fit inside a ventilated pet carrier beneath the seat ahead. Eligible pets must be ten weeks old for domestic flights, 16 weeks old if travelling to the U.S. from other countries, or 15 weeks old if travelling to the E.U. Pets in cabin carriers count as one item of carry-on luggage. Some restrictions are based on destination and can be  reviewed  via the airline's pet travel policy. Cabin pet reservations are accepted on a first-come, first-served basis, and early contact with  Delta Reservations  is advised. 

Trained service animals and their equipment can travel in the cabin for free with the completion of a  U.S. DOT service Animal Air Travel Form . Exceptions apply to dogs travelling to the U.S. from high-risk countries. All U.S. Military or Active U.S. State Department Foreign Service Officers and their spouses with active transfer orders may check their pets as baggage for a fee when travelling on active transfer orders. Please see the  Delta website  for policy and restrictions. Further restrictions apply when travelling to the U.K.   

Cats, dogs, household birds, guinea pigs, rabbits and hamsters are accepted as checked baggage on domestic flights – except snub-nosed cats and dogs. All other animals must be shipped as  Delta Cargo . 

Strict embargos apply to international travel with pets. However, flights with select pets to and from the United Kingdom will be accepted as pet cargo under the  U.K. Pet Travel Scheme . For pets to other countries in the E.U.,  additional restrictions  apply. 

Read the BusinessClass.com review of Delta Business Class

Beige labrador waiting for image caption with owner

The Finnish flag carrier allows a range of pets on its aircraft. However, some destination countries may limit the animal breeds, so research thoroughly before booking your pet. Small pets able to travel with their owners in the cabin include small dogs, cats, rabbits, tortoises and hedgehogs so long as they do not weigh greater than 8 kilograms, including the carrier, which must also fit beneath the seat in front – though no pets can travel in the long-haul Business Class cabin due to space limitations.  All assistance and service dogs will travel in the cabin free of charge, regardless of their size and weight, but emotional support dogs are not permitted in the cabin and must travel in the hold.

Larger dogs and ferrets will travel in the hold of the passenger aircraft, but the combined weight of the dog and container must be lower than 75 kilogrammes. If this weight is exceeded, the pet must travel as Finnair-operated cargo . Some destination countries will also stipulate that pets travel in cargo regardless of weight. One cabin pet carrier is permitted per passenger; typically, no more than two pets are allowed in the cabin per flight.

Fees are paid before travel and vary depending on the size of the pet and destination. Typically, pet transportation in the cabin costs approximately €120 each way and pets in the hold cost around €600 each way. Refer to the Finnair Cargo webpage for cargo fees. Read the Finnair FAQs of travelling with animals .

Read the BusinessClass.com review of Finnair Business Class

BusinessClass.com searches hundreds of travel sites simultaneously to help you find the best premium flight offers.  BusinessClass.com also compares all the major hotel suppliers to give you the very best prices in the finest hotels.

Search & Book your next premium flight - with your pet - on BusinessClass.com today: 

travelling with pets british airways

What is a Stopover?A stopover is when a flight lands at an interim destination for between twenty-four hours to as many as ten days before...

travelling with pets british airways

SriLankan Airlines - the national carrier of Sri Lanka - was founded in 1979 as Air Lanka and rebranded to its current name in 1998. From...

travelling with pets british airways

The Indian Ocean nation of Maldives is a dream holiday destination – ideal for families, couples and increasingly singletons looking for an...

British Airways Pet Travel

British Airways logo

Recently shared British Airways pet travel experiences

Ruby the Dog's journey from London to Phoenix by British Airways at 2015-05-19

FAQ about British Airways pet policy

What types of animals are permitted in the cabin of the aircraft? Recognized service dogs are allowed in the cabin of British Airways flights free of charge. Other pets up to 6kg are permitted on SUN-AIR operated flights within Europe, a franchise partner of British Airways.

What are the size and weight restrictions for animals allowed in the cabin? For SUN-AIR flights, other pets must not exceed 6kg in weight.

What are the specifications for in-cabin pet carriers, including dimensions and materials? On SUN-AIR flights, pets must be transported in a waterproof bag or cage with maximum dimensions of 20 x 30 x 20 cm (7.5 x 11.5 x 7.5 in).

Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines? The specific requirements for cargo pet boxes were not provided on the British Airways pet travel page.

What is the pricing structure for bringing a pet on board, and are there any additional fees or charges associated with it? The pricing details for bringing a pet on board are not specified on the British Airways pet travel page.

Is there a limit to the number of pets allowed on a single flight? SUN-AIR permits only one pet on board each aircraft at a time.

What documentation or health certificates are necessary for traveling with a pet? Owners are responsible for ensuring that all documentation and animal passports are in order before departure on SUN-AIR flights.

What are the procedures for booking a flight with a pet, and can I do it online? For SUN-AIR flights, you must contact the SUN-AIR ticket office no later than 72 hours before departure to bring your pet. Booking for pets on British Airways operated flights is not available online.

Money blog: Tesco upping meal deal price this week - how does it now compare?

Welcome to the Money blog, your place for personal finance and consumer news and tips. Today's posts include a look at Premier League jersey prices and Tesco upping the price of its meal deal. Let us know which discontinued sweet or treat you'd like to see revived in the comments box.

Tuesday 20 August 2024 13:44, UK

  • Gail's hits back after complaints over turning unsold pastries into £4 croissants
  • Tesco hiking price of meal deal - it's no longer the cheapest

Essential reads

  • How much does it cost to buy a Premier League home kit in 2024?
  • Will one of country's most beloved sweets return to shops?
  • Pay at every supermarket revealed - and perks staff get
  • How couples split finances

Tips and advice

  • How to get money back when purchase over £100 goes wrong
  • 'Should I top up my national insurance and could it really get me £6,000 extra?'
  • Fixed energy tariffs that could help you beat winter price rise
  • All discounts you get as student or young person

Ask a question or make a comment

Tesco is hiking the price of its meal deal from Thursday.

Those using a Clubcard, which Tesco says is 80% of customers, will now pay £3.60.

This is up from £3.40, which had been the cheapest meal deal available at one of the traditional supermarkets.

Those without a Clubcard will now pay £4 - up 10p.

A Tesco spokesperson told the Money blog: "Clubcard members will pay just £3.60 for a main, snack and drink, meaning our meal deal remains great value and the ideal way to grab lunch on-the-go. 

"With millions of possible combinations across our stores, our recent improvements to ingredients and more than 20 new mains introduced this summer, the Tesco meal deal has got something for every taste."

The cost of the premium meal deal is unchanged at £5.

How does this compare?

Waitrose has the most expensive meal deal at £5 for the main, snack and drink combo. 

In July, Sainsbury increased the cost of its lunchtime meal deal by 25p from £3.50 to £3.75. 

A  Morrisons  meal deal costs £3.50, which is the same as  Co-op members - though non-members pay £4.

Asda  doesn't offer a fixed price for its meal deal. Instead, it operates a 3 for 2 system, which gives customers the cheapest item for free. 

If you read the Money blog on Friday you'll remember Gail's bakery chain came under fire for repurposing unsold pastries into croissants and selling them for almost £4 the next day.

We reported how the retailer lists the "twice baked" chocolate almond croissants as part of its "Waste Not" range, which means it is made using leftover croissants that are then "topped with almond frangipane and flaked almonds".

The scheme was criticised online, with many pointing out the £3.90 price tag is 95p more than the original croissant.

It's worth reiterating that the practice was not invented by Gail's - almond croissants were originally created by French boulangeries to reuse day-old croissants and stop them going stale.

We asked Gail's for comment and didn't hear back until late yesterday - this is what they said...

"We created our Waste Not range at Gail's to make good food go further. 

"Our almond croissants and chocolate and almond croissants are strong favourites in our bakeries. The croissants are soaked in demerara syrup and topped with our house-made frangipane spread, alongside crunchy almonds.

"The day-old croissants are sturdier than fresh ones, making them the perfect bake to be used. 

"We are big supporters of improving food systems, working with companies such as Too Good To Go and Neighbourly to reduce our impact on food waste and uplift communities. 

"Any bakes leftover at the end of the day are shared with charitable organisations in our neighbourhoods. Through our partnership with Neighbourly, we have donated the equivalent of 81,000 meals, reaching 239 good causes."

It comes as locals in a trendy London neighbourhood signed a petition against a Gail's bakery setting up shop in their area.

After (unconfirmed) rumours began circulating that the chain was looking to open a site in Walthamstow village, more than 600 have signed a petition opposing the plans.

The petition says the village "faces a threat to its uniqueness" should Gail's move into the area.

Read more...

Basically, Section 75 is a way to get your money back if a retailer hasn't provided the goods or services you paid for - so long as you used a credit card or point of sale loan.

The price of the purchase must be   between   £100.01 and £30,000, but you only have to spend one penny of it using a credit card for your rights to kick in.

Section 75 is enshrined in law - the Consumer Credit Act 1974 - and allows you to raise a claim with your bank for a breach of contract or misrepresentation by the retailer.

The protection was put in place to make sure customers are not forced to pay off debt for faulty goods and services - or those that never arrive - by making the lender just as liable as the retailer.

When does Section 75 apply?

  • Goods or services were not as described
  • They were poor quality, defective, or not fit for purpose
  • An item never arrived - including if the seller went bust
  • A service wasn't carried out with reasonable care

How does it work?

You should contact your bank, who will investigate how you made your purchase and who was involved.

There needs to be a clear agreement between the customer, the supplier and your bank.

"They will ask for more details – explain how your consumer rights have been breached, you have exhausted all options with the retailer and cannot resolve your dispute," consumer champion Scott Dixon, from  the Complaints Resolver , told the Money blog.

"You need to push hard on S75 claims, as claims are often rejected on the first attempt."

It is useful to have supporting information to hand, like proof of payment, contracts, terms and conditions, screenshots of product descriptions, correspondence, photo evidence or - in some cases - independent assessments.

Scott added: "If you reach a stalemate with the credit card provider or finance company, ask for a deadlock letter setting out their final position so you can submit a formal complaint (with the final response/deadlock letter) to the Financial Ombudsman Service (FOS). 

"They do not like cases being referred to the FOS as it costs them money."

When doesn't Section 75 apply?

  • You paid with a debit card, charge card, cash, credit card cheque, or bank transfer;
  • You paid with your PayPal balance (but you are protected if you used PayPal Credit);
  • The credit was given under an overdraft or general-purpose bank loan;
  • You purchased multiple items that only cost between £100.01 and £30,000 when added together;
  • You bought the item from a third-party seller, like Amazon Marketplace or a travel agent;
  • You used a buy now, pay later service or a hire purchase.

And read more from our Basically series here...

By Daniel Binns, business reporter

Rising optimism about the prospects of a ceasefire in the war in Gaza has sent the price of oil - and shares in energy giants – tumbling.

The cost of a barrel of benchmark Brent Crude has dropped to just over $76 (£58), the lowest price since the beginning of the month.

Shares in Shell and BP have also both slipped by around 2% in early trading.

Hopes of cooling tensions in the Middle East have helped ease fears of risks to supplies in the region.

Other factors said to be having an impact on oil prices include an increase in production at Libya's Sharara oilfield and concerns over China's slowing economy, including slower industrial output.

Another big faller this morning is BT Group. Its shares are down more than 5% after it was announced that Sky will launch full fibre broadband services next year on the network of BT's rival Cityfibre.

The falls have contributed to the FTSE 100 dipping by more than 0.5% on Tuesday, with the FTSE 250 also down 0.13%.

Gainers include easyJet Plc, which is up more than 1.2% amid optimism over the tourism industry this summer.

Similarly, Intercontinental Hotels Group is up by a similar level, while British Airways owner IAG is up nearly 0.8%.

Meanwhile, on the currency markets, this morning £1 buys $1.30 US or €1.17.

Pensioners are being urged to check if they are eligible for the winter fuel allowance after universal payments were scrapped by new Chancellor Rachel Reeves last month.

Previously, the money was available to everyone above state pension age, but now it will be limited to people over state pension age who are receiving pension credit or other means-tested support.

It means the number of people entitled to the money will drop from 11.4 million to just 1.5 million.

The payment is £200 for households where the recipients are all under 80, and £300 where they are over 80.

While around 1.4 million pensioners are already receiving pension credit, there are up to an estimated 880,000 households eligible for the support who are yet to claim, the Department for Work and Pensions says.

The government's awareness drive will help identify households not claiming the benefit, and encourage pensioners to apply by 21 December - the last date for making a backdated claim for pension credit in order to receive the Winter Fuel Payment.

It will focus on "myths" that may stop people applying, such as how having savings, a pension or owning a home are not necessarily barriers to receiving pension credit.

More information on applying for pension credit can be found on the  government's How to Claim page .

Yesterday we brought you the unwelcome news that winter energy bills are projected to rise by 9%, according to the latest forecast from Cornwall Insight.

Its newest prediction says the price cap from October to December will go up to £1,714 a year for the average user - a £146 hike from current levels.

We'll find out for sure on Friday.

Comparison service Uswitch says the forecast "compounds the worry" about rising bills for residents across the country "just as we reach the season to switch the heating back on".

"The price cap is expected to rise again in January, but bill payers can take action now to lock in certainty on how much they pay," says Uswitch director of regulation Richard Neudegg. 

It is worth pointing out that it's in Uswitch's favour for people to move - but there are definitely savings to be made based on current forecasts.

Here are the top 10 fixed energy-only tariffs that could help you beat the price rise as temperatures drop, according to Uswitch:

By Mark Wyatt , Money reporter

The Premier League returned over the weekend, with supporters across the country back in stadiums for another season of drama.

Many of those fans will want to show their support by donning the latest kits in the terraces, but this particular purchase can cost an arm and a leg.

Shirt prices have rocketed in recent years, with some clubs now charging 50% more for their home kits than they did five years ago - Nottingham Forest among them.

Money blog research shows the most expensive adult's home jersey in the Premier League this season belongs to Tottenham Hotspur, with the Lilywhites charging £85.

That's only one penny more than London rivals Chelsea, who are asking fans to fork out £84.99 for an adult home kit.

At the other end of the scale, newly promoted Ipswich Town are charging "just" £59 for their home kit, £1 less than Brentford, Crystal Palace and Southampton.

Here's what we found...

Wolves have recently released a cheaper home shirt offering at £58, significantly less than their £80 'Pro' kit, which is the same shirt the players wear on matchday. 

According to separate research carried out by The Sun, Forest have raised their prices more than any other team since 2019. A replica kit was priced at £48 in 2019 but now costs £75, a 56% hike.

Southampton's price rise of 9% (£55 in 2019 compared with £60 now) represents the smallest increase.

For a child's replica home kit, the most expensive shirt in the Premier League is once again Spurs at £65. They come in one penny more than Chelsea.

Fulham, Liverpool, Manchester City and West Ham all charge £60 for a children's replica home kit, while Ipswich Town, again, come in cheapest at £43.

After the revival of popular Cadbury's chocolate bar Top Deck earlier this year, we asked you which discontinued treat you would like to see brought back - and we got so many responses that we've decided to make a weekly feature of it called  Bring It Back . 

Every Tuesday, we'll pick one from our comments box and look at why it was so beloved and, crucially, find out whether the companies in question might consider reintroducing them.

This week we are looking at a product that sparked an outpouring of nostalgia from readers - Spangles.

The boiled sweets were produced by Mars Ltd from the 1950s until the 1980s.

At the time they were first launched, sweets were still subject to post-war rationing - with tokens from ration books needed on top of the price of sweets.

However, for reasons that are not entirely clear, only one token point was required for Spangles, compared with the two required for other sweets and chocolate - a factor considered significant in their popularity.

Originally sold in a paper packet with individual sweets unwrapped, the marketing underwent a series of changes over the years they were available.

Each sweet was formed into a rounded square with a circular depression on each face.

Each bag of the standard product contained a variety of translucent, fruit-flavoured sweets: strawberry, blackcurrant, orange, pineapple, lemon and lime, and cola.

A number of single-flavour varieties were launched at different points, including acid drop, barley sugar, blackcurrant, liquorice, and tangerine. A white mint Spangle, complete with hole, was even produced as a competitor to another longstanding favourite, the Polo mint.

One reader, Margaret, said she had fond memories of the sweets from childhood.

"Every Friday when we got our pocket money, I'd always buy a bag of Spangles," she said.

"They were lovely and I can't think of anything I associate with childhood more than them. I'd just be over the moon if they brought them back."

Another reader, going by the name Spangles, has become familiar to us at the Money blog in recent weeks: "I'll post this every week ;)  Week 4... I can't be the only person that would love to see Spangles back. 'Suck a spangle, be happy' as the jingle goes. Best sweets ever. Fizzy were another level!"

Tommo Boy simply said: "Yummy."

And in a similarly concise appraisal, Kat said: "Bring back Spangles!"

As normal, we asked the company associated with the now defunct product whether they might consider responding to the popular demand with a relaunch.

And while they did not exactly commit, a Mars Wrigley UK spokesperson offered something for Spangles fans to cling to.

"We're always listening to the fans of our chocolate and fruity treats, which is why we're constantly innovating our ranges." they told Sky News.

"Whilst our beloved Spangles aren't currently on shelves, we're pleased to offer many delicious alternatives such as Starbursts and M&M.

"We've always got an ear to the ground and recognise the enduring love for old favourites, so stay tuned for some epic comebacks that could be happening soon… Watch this space!"

Which currently discontinued chocolate bar, crisps, sweets - or any other food product - would you like to see brought back, and why? Let us know in the comment box at the top!

The number of drivers visited by bailiffs due to unpaid traffic fines has increased substantially, according to a report.

Four million penalty charge notices (PCNs) were referred to bailiffs in England and Wales in the 2023-24 financial year, it is claimed.

This is up from 2.4 million during the previous 12 months, 1.9 million in 2019-20 and 1.3 million in 2017-18.

Read more ...

Ted Baker is the latest in a string of high-street giants to call in administrators in recent years, with shops set to disappear this week.

But how does it affect you? 

Purchases and returns

You can still buy items online and in store until they close, but you could run into trouble returning them. 

If the retailer stops trading, it may not be able to get your money back to you.

If that is the case, you would have to file a claim with Teneo (Ted Baker's administrator) to join a list of creditors owed money by Ted Baker – and even then there's no guarantee you'd get your money back.

If you have a gift card, you need to use it while you still can.

Credits and debits

You can file a claim with your debit or credit card provider to recover lost funds - but how exactly does that work?

  • Credit card:  If you bought any single item costing between £100-£30,000 and paid on a credit card, the card firm is liable if something goes wrong. If any purchase was less than £100, you may still be able to get your money back via chargeback;
  • Debit card:  Under chargeback, your bank can try to get your money back from Ted Baker's bank. However, be aware that this is not a legal requirement and it can later be disputed and recalled.

Be the first to get Breaking News

Install the Sky News app for free

travelling with pets british airways

Fetchapet Logo

01206 330332 Get A Quote

Unique pet travel company, owned & run by a qualified Animal Behaviourist

British Airways Pet Travel

If you need any free help or advice on shipping your pet, feel free to call us on 01206 330332. You can also find out how much it would cost by clicking the button below and getting a free no obligation quote.

British Airways Pet Travel

Approved british airways pet travel agents with over 30 years’ experience.

Fetchapet team

If you need any free help or advice on shipping your pet, feel free to call us on 01206 330332. You can also find out how much it would cost by clicking the button below and getting a free no obligation quote. BA are the major players in the IAG Cargo group of airlines. There are many routes from the UK that are only served directly by BA, such as Bermuda from Gatwick or Nassau from Heathrow, so this can make the choice of airline easy.

The Gatwick animal reception centre is a brilliant facility where pets are only ever handled by ‘animal people’ and luckily BA use this for all pet shipments. At Heathrow, the pets are delivered directly to the BA Cargo facility where they are held in their own animal room in the cargo warehouse before being taken directly to the aircraft by British Airways staff.

British airways will not carry Bulldogs of any type, Pugs or Pekingese, but do carry most other breeds. Bullmastiffs, Boxers, Boston Terriers, Shih Tzus and other breeds with flatter faces must travel in a kennel 10% larger than would be normal for their size to increase ventilation. They will carry cats like Persians, Himalayans and Exotics using these bigger crate rulings. Fetchapet travel crates are generous anyway, so these restrictions don’t really affect us.

BA will only tranship onto an onwards flight in certain Caribbean destinations, so we only normally use them for direct flights.

British Airways Pet Transport

British Airways Pet Transport FAQs

Yes. British Airways are one of the most popular pet friendly airlines in the UK. BA will ship most breeds of cats and dogs, or bulldogs of any type, pugs or pekingese. To find out if your pet can be shipped with BA call 01206 330332 now for free advice.

No. British Airways does not allow emotional support animals in the passenger cabin. Emotional support animals are only allowed to be transported as cargo on British Airways flights.

No. British Airways does not allow pets in the cabin. Pets are only allowed to be transported as cargo on BA flights.

The price of flying a dog with British Airways is determined by the size of the dog and destination you’re shipping to. Because of this, prices range between £2600 – £8000. To find out exactly how much it would cost to transport your dog with British Airways fill out our online quotation form by clicking here .

The cost of flying a cat with British Airways ranges between £2600 – £2800, depending on the location you’re shipping the cat to and the size of your cat. To find out exactly how much it would cost to ship your cat with British Airways, enter the details of your cat into our online quotation form. Click here to get a quote .

Yes, pets can usually be flown in the same aeroplane as you when you use British Airways. We advise you book a flight for your pet before booking your own, as it’s easier and cheaper to make changes to your pets booking than it is yours. And when you use Fetchapet, we allow you to reschedule your pets flight for free, and only charge a small administration fee for multiple changes.

British Airways Pet Shipping

british airways dog travel

Dog Export With BA

Thinking of flying your dog with British Airways? We’re here to help! Either call our team now for free advice or click the button below for a free quote.

british airways cat travel

Cat Export With BA

Need to fly your cat with British Airways? Our expert team are here to assist. Call us now on 01206 330332 or click the button below to get started today.

Get A Free BA Pet Air Travel Quote

If you would like to find out the total British Airways pet travel cost for your pet, click the button below and fill out our online quotation form. All pet shipping quotes are free and come with no obligation.

Get A No Obligation Quote Today

British Airways' new Bridgerton-style safety video features actors in period dress. One safety expert says it's 'excellent' — but it has drawbacks.

  • British Airways released a new in-flight safety video styled as a British period drama.
  • Directed by Sharon Maguire, it features over 40 staff and was filmed in grand country houses.
  • One aviation safety expert called it "excellent," but the fun, comedic approach has drawbacks.

Insider Today

British Airways released its newest in-flight safety video in late July, styled as a classic British period drama, along the lines of "Bridgerton" and "Pride and Prejudice."

The production was directed by Sharon Maguire, famous for her film Bridget Jones' Diary. It includes over 40 British Airways staff and was filmed in grand country houses across the UK.

While the video is meant to demonstrate the safety procedures for the aircraft, including how to fasten your seatbelt and how to fit an oxygen mask, many airlines have also added comedy to their safety videos in recent years.

The video has already received over 950,000 views on YouTube.

However, in the wake of several high-profile aviation incidents since January , some passengers could be concerned that the Regency-era gags distract from vital security information.

British Airways had originally canceled the film's premiere at a cinema in south London in May, according to The Daily Telegraph, after a Singapore Airlines flight was hit by severe turbulence earlier that day, resulting in one death and 104 injuries.

With passengers understandably very shaken, airlines may question whether entertaining safety videos cover the necessary information for passengers and strike the right tone.

Related stories

"A major problem with most cabin briefings is that they are too mundane and tend to be ignored entirely," said Shem Malmquist, a B-777 pilot and one of the primary authors of the seventh edition of "Commercial Aviation Safety."

"I like this approach, and it does a good job capturing the important bits," he said.

Guy Gratton, Associate Professor of Aviation and Environment specializing in air transport safety at Cranfield University, agreed.

"I think that it's absolutely excellent," he said. "It's part of an entirely appropriate current tradition of using entertainment principles to get passengers to listen to pre-flight safety briefings."

However, the video does have drawbacks. As noted by Business Insider's Taylor Rains, who previously worked in airline safety for Allegiant Air, the video was not filmed on an airplane, meaning it does not necessarily provide a realistic view of what might happen in an emergency.

The lack of visual cues could also be difficult for those who do not speak English as a first language.

The history of comedic instructional videos on airlines began in 2007 with an animated film by Virgin America , which included a matador, his bull, and a nun. Since then, other highlights have included Air New Zealand's 2014 Lord of the Rings epic and British Airways' 2017 and 2018 star-studded videos, which included Rowan Atkinson's Mr. Bean and Gordon Ramsay.

Watch: Severe turbulence launches passengers to the ceiling of Singapore Airline flight

travelling with pets british airways

  • Main content

British Airways flying with pets

What is british airways’ policy on pet acceptance.

Except for Service Dogs, British Airways does not accept pets traveling in the aircraft cabin, nor as checked baggage. Pets must be booked to travel with IAG Cargo .

Pets are not accepted on British Airways flights BA6200-6449 operated by Comair . Service Dogs are allowed to travel in the passenger cabin. Any other animal must be transported in the hold as cargo, and arrangements must be made through Comair’s partner, BidAir Cargo.

On SUN-AIR of Scandinavia flights (BA8200-8299), pets up to 6 kg are allowed in the cabin but not on SUN-AIR flights to the UK.

How do I book my pet with IAG Cargo?

IAG Cargo recommends the professional and very experienced services of a Pet Travel Agent . They can take care of bookings, travel containers, documentation, and veterinary requirements, and also arrange for your pet to be collected from your home and delivered at the destination.

Assistance Dogs

You must contact the local British Airways office at the time of booking or at least 14 days before your flight to arrange travel for your Assistance Dog. The number of Assistance Dogs carried on each aircraft is restricted. Passengers traveling with an Assistance Dog must check in at an airport check-in desk in order to complete travel documentation and formalities.

Assistance Dogs are only allowed in the cabin of the aircraft if they have been trained and certified by an organization that is a registered full member of International Guide Dog Federation or Assistance Dog International . Assistance Dogs (Guide Dogs for the blind, Hearing Dogs for the deaf, and Assistance Dogs for the disabled) may travel free of charge in the aircraft cabin on all British Airways routes . Emotional Support Dogs that are not recognized as Assistance Dogs by the above organizations are not allowed to travel in the cabin.

Assistance Dog s Traveling to the U.K.

Assistance Dogs entering the UK must meet the requirements of DEFRA’s Pet Travel Scheme and receive clearance to enter the UK from the airport’s Animal Reception Centre (you must confirm your flight details with the airport’s Animal Reception Centre, who will meet you on arrival, carry out the clearance checks and place a tag stating ‘Pet Travel Scheme Entry Check Passed’ on the dog’s harness).

More information here >>

British Airways info

  • Covid Rules
  • Baggage & carry-on

British Airways seating maps

  • Airbus A318 - Club World London City
  • Airbus A319 Domestic Layout
  • Airbus A319 European Layout
  • Airbus A320 Domestic Layout
  • Airbus A320 European Layout
  • Airbus A320 Neo
  • Airbus A321 Domestic Layout
  • Airbus A321 European Layout
  • Airbus A321 Neo
  • Airbus A321 Worldwide
  • Airbus A350 1000
  • Airbus A380 800 (388)
  • Boeing B747 400 275PAX
  • Boeing B747 400 299PAX
  • Boeing B747 400 345PAX
  • Boeing B777 200 four class
  • Boeing B777 200 four class V2
  • Boeing B777 200 LGW layout
  • Boeing B777 200 LGW layout V2
  • Boeing B777 200 three class
  • Boeing B777 200 three class V2
  • Boeing B777 300
  • Boeing B777 300 V2
  • Boeing B787 10
  • Boeing B787 8
  • Boeing B787 9
  • Embraer 170 European
  • Embraer 170 UK Domestic
  • Embraer 190 European
  • Embraer 190 UK Domestic

Recent Travel Tips

Top airlines.

  • Delta Airlines
  • Turkish Airlines
  • United Airlines

As featured on

Get in touch +44 (0)1725 551124

post_image

British Airways Pet Policy

When it comes to travelling with pets , British Airways offers a well-defined pet policy that prioritises the safety and comfort of animals on their flights. Familiarising yourself with these guidelines will ensure a seamless and worry-free journey for your beloved pet.

In-Cabin Pet Travel:

British Airways only allows service pets to travel in cabin. All other pets must travel in the safety of the hold. 

Cargo Hold Pet Travel:

British Airways travels all pets through their dedicated cargo service. Their staff are trained animal handlers and your pet is their priority. Pets are the last to be loaded aboard the aircraft and the first to be offloaded at your destination. In fact, if you are on the same flight, you may even see them heading up the cargo ramp. All vehicles transporting pets to and from the aircraft are temperature controlled, meaning that they rarely offload due to temperature, unlike some other airlines. The special pet area aboard the aircraft is separate from the luggage hold, is dimly lit, temperature-controlled and pressurised, meaning that your pets are safe, secure and comfortable for the duration of their flight. They have access to water at all times. The pilot will be aware that they are on board and the air stewards can often check they are loaded and let you know that they are settled. 

Service Animals:

Service animals, which are specially trained to assist individuals with disabilities or mental health conditions, are permitted to travel in the cabin at no additional cost. British Airways do require their official documentation and will contact the facility that trained them, to ensure compliance with their regulations. 

Carrier requirements:

British Airways requires pet carriers to be IATA approved, sturdy and well-constructed, offering a secure enclosure with appropriate ventilation. To avoid any mishaps, the ventilation openings or door mesh must be designed to prevent your pet’s nose and paws from fitting through. Furthermore, carriers should come with securely attached water bowls to meet your pet’s hydration requirements during the journey. Pet Air specialises in building bespoke IATA-approved air travel crates that are designed to ensure the well-being and security of your animals when flying with pets.

Planning a trip with your beloved pet can be exciting yet overwhelming. From travel regulations to their safety, there’s a lot to think about. That’s where PetAir comes in. Reach out to us for your furry friend’s upcoming adventure. We’re not just experts; we’re animal lovers who care about their well-being. Contact us today to make their journey safe and positive!

Fri Feb 2 2024

Worldwide veterinary service logo

Getting Paws to Paradise

travelling with pets british airways

British Airways Pet Policy

If you’re travelling with a registered assistance dog , it can travel with you in the cabin on British Airways flights. All other pets travel in the hold as cargo, including Emotional Support Animals (except OpenSkies flights between Paris and New York where cats or dogs under 6kg/13.2lb are accepted in the cabin). But don’t worry, your furry friends will be just as comfortable in the carefully controlled environment.

All British Airways cargo is handled by our sister company, IAG World Cargo. They have decades of experience transporting animals and will look after your pet as if it were their own.

CARGO:   IAG World Cargo – for transporting pets on British Airways OpenSkies You can travel with your cat or dog on board OpenSkies, our non-stop service between Paris and New York, in economy and premium economy if they weigh less than 6kg/13.2lb. If they weigh more than 6kg/13.2lb they will need to travel in the hold as cargo.

Learn more about traveling with pets on OpenSkies

Comair is our franchise partner operating flights in southern Africa under the British Airways brand. As on British Airways flights, only registered assistance dogs are allowed in the cabin. All other pets must travel in the hold as cargo.

Comair pet policy (pdf, 1.62mb, English only)

travelling with pets british airways

We’ve been transporting pets of all shapes and sizes since the 1950s as the cargo handling arm of British Airways, Iberia, Aer Lingus, Vueling and LEVEL. With our support and expertise, we’ll make sure your pets are comfortably transported to wherever your travels take you.

Strictly adhere to IATA Live Animal Regulations for moving live animals by air

Strictly adhere to IATA Live Animal Regulations for moving live animals by air

Fully trained and passionate personnel with vast experience in animal transport

Fully trained and passionate personnel with vast experience in animal transport

Specialised facilities and vets

Specialised facilities and vets

Trusted by some of the world’s most prestigious zoos and animal charities

Trusted by some of the world’s most prestigious zoos and animal charities

Preparing your pet for travel

The worldwide standard for animal air travel is IATA’s Live Animal Regulation. You can read more about this  here . You may also find some useful information from IATA on the  Traveler’s Pet Corner  page about preparing your pet for travel.

We work with specialist pet travel agents around the world to ensure the highest level of care for your pet. Just like a travel agent, they will help you make a booking and prepare your pet for travel.

Flying your pet from the UK?

We have partnered with Pet Air UK to take care of all pets that are departing from the UK. The expert team at Pet Air UK can assist with quotations and export bookings.

If you are departing from Ireland, please use this form .

travelling with pets british airways

Flying your pet from a different country (Not the UK)?

For all other pets flying from countries outside the UK, simply click the link below and fill out the Pets form. We will share your details and put you in touch with our trusted pet travel partners who can assist you and provide a quotation.

travelling with pets british airways

Prior to your journey you should give your pet only a light meal and the opportunity to urinate and defecate before it’s placed in its container.

During the flight your pet will be stored in the aircraft's hold, where it will be safe and secure in a temperature-controlled environment. The hold is unlit as our experience shows that pets quickly settle down and travel better in the dark.

Provided that your pet complies with the pre-entry requirements, there should be no difficulties when it comes to re-entry. However, it is also advisable to have your vet check that the microchip is readable, as sometimes these migrate around the body.

For information on travelling with guide dogs or assistance dogs check the airline policy: British Airways , Iberia , Aer Lingus , Vueling , LEVEL .

Some dangerous dog breeds and snub nosed breeds of cats and dogs may not be accepted, please fill in the enquiry form above and your pet travel agent will advise.

Read the full guidelines for dog containers here .

Minimum requirement for cats departing from the USA and Canada only, is a 200 kennel (200 series kennel = L27" x W20" x H19", L68cm x W50cm x H48cm).

For all other countries, series 100 kennels are acceptable.

Minimum requirement for snub-nosed dogs and cats is a 10% larger container than the minimum.

The container must be strong enough to protect your pet during transport, be secure enough to contain it and have sufficient ventilation on all four sides, to ensure the air quality in the container will not deteriorate.

The door must be secured in such a manner that it will not open accidentally or your pet cannot open it during handling and transport.

Your pet's nose and paws should not be able to fit through any ventilation opening or door mesh.

The container must have a water pot accessible from the outside.

The water pot must be secured and in proportion to the size of the pet but not take up too much of the floor space.

Fibreboard, wire mesh and wicker containers are not suitable for air transportation.

These dimensions are the minimum internal dimensions, please allow extra room if you are placing a blanket or bedding into the kennel. Pets must be able to stand and sit erect without touching the top of the kennel and turn around comfortably.

Live Animals

Our Live Animals service ensures the safe, comfortable and caring transportation of species of all shapes and sizes, exotic animals and endangered species.

travelling with pets british airways

Read our stories

travelling with pets british airways

10 Tips for travelling with your pet

Want to learn more about pet travel and what steps you need to take before flying, read through our top 10 tips for travelling with your pet.

travelling with pets british airways

IAG Cargo flies home dogs rescued from canine farm

Animal safety is a priority at IAG Cargo. We make every effort to transport endangered and at-risk animals away from harm as often as possible.

travelling with pets british airways

IAG Cargo donates airline blankets to orphaned elephants in Kenya

Protecting wildlife is crucial – especially at a time when the future of our natural environment hangs in the balance.

Travel Together Ticket

Spend $30,000 each calendar year (excluding refunds and returns) on your British Airways Visa Signature ® Credit Card and receive a Travel Together Ticket*.

Travelling the world is great – and it’s even better when you can share the experience with someone else or pay 50% of the Avios fare when travelling solo. Every calendar year that you spend $30,000 on your British Airways Visa Signature Credit Card we’ll give you a Travel Together Ticket good for two years 1 .

The Travel Together Ticket allows you to pay 50% of the Avios fare when travelling solo or gives you a second seat for a companion, on the same flight and in the same cabin when you book a reward flight on a British Airways, Iberia or Aer Lingus flights, including respective selected subsidiaries and franchise partners of these airlines 1 originating from anywhere in the world, not just the United States. All you’ll have to pay is the taxes, fees, and carrier charges for the reward seats 2 .

British Airways has over 300 destinations waiting to be explored, and all of them are better explored together.

Reward Flights are subject to availability. To be eligible for Reward Flight Saver, you need to have collected at least 1 Avios in the past 12 months. If you are not eligible for Reward Flight Saver, you'll be shown the standard Reward Flight price instead with full taxes, fees and charges. To find out more about Reward Flights and/or Reward Flight Saver, click here .

At time of publication, all reward flights and travel together tickets are subject to taxes, fees and carrier charges. For a peak, roundtrip flight from Los Angeles to London, these can amount to $651.33 in economy (World Traveller) and $1,984.57 in business (Club World). Subject to change.

*Flights subject to availability.

Chase Travel Together Ticket Terms and Conditions

These Terms and Conditions are effective from [ July 4, 2023] and shall apply to any Chase Travel Together Ticket (Chase Companion Voucher) issued.

Earning a Chase Travel Together Ticket

  • The Chase Companion Voucher entitles you to make a Reward flight booking on Selected Airlines either for yourself and a companion or just you as a solo traveller receiving a 50% discount of the Reward flight (“Chase Travel Together Ticket”) in accordance with these Terms and Conditions and subject to availability and the applicable Taxes, Fees, and Charges.
  • You are only eligible to receive a Chase Travel Together Ticket if you are a Member of the British Airways Executive Club and are the main account holder within a British Airways/Chase Credit Card account (a "Member").
  • Additional cardmembers to the main Credit Card account are not eligible to receive a Chase Travel Together Ticket. Any amount spent on any supplementary Credit Card(s) of the main Credit Card account will count towards the main account holder’s Spend Target.
  • To be entitled to receive a Chase Travel Together Ticket, the Member must have reached the required Spend Target within a 12-month period starting each year on January 1 and ending on December 31 (the “Twelve Month Period”). For the avoidance of doubt, if a customer opens a Credit Card account on any date following January 1, then they must have reached their Spend Target by December 31 of that year to be awarded a Chase Travel Together Ticket.
  • The qualifying Spend Target of the British Airways/Chase Credit Card is 30,000 USD (the "Spend Target"). Qualifying spend is when you, or an authorized user of a supplementary Credit Card, use the card(s) to make purchases of products and services, minus returns, or refunds. Buying products and services with your card, in most cases, will count as a purchase; however, the following types of transactions won’t count and won’t earn points: cash withdrawals, balance transfers, cash advances, travellers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.
  • Only one Chase Travel Together Ticket can be earned in any Twelve-Month Period. If the Member reaches their Spend Target within the Twelve-Month Period, then further spend will not accumulate towards another Chase Travel Together Ticket. Members can begin earning towards their next Chase Travel Together Ticket at the beginning of the next Twelve-Month Period.
  • When the Member has reached the Spend Target a Chase Travel Together Ticket will automatically be added to their British Airways Executive Club account. Please allow 4-6 weeks for delivery. The Chase Travel Together Ticket will be valid from the date on which it appears on the Member's Executive Club account and will be valid for 24 months.

Using the Chase Travel Together Ticket with a companion

  • The Chase Travel Together Ticket allows the main British Airways/Chase account holder, when making a flight booking using Avios on a British Airways, Iberia or Aer Lingus flight, including certain of their respective subsidiaries and franchise partners, as detailed in Clause 3 (‘Selected Airlines’), to book another seat on the exact same journey for a companion without having to pay the Avios flight price for that companion. Taxes, airline, government, or other separately charged fees and charges (“Taxes Fees and Charges”) must be paid by Member redeeming the Chase Travel Together Ticket and is payable at time of booking.
  • The Chase Travel Together Ticket will be issued in the name of the main British Airways/Chase Credit card account holder, who must travel on any Chase Travel Together Ticket.
  • The Chase Travel Together Ticket may only be used for bookings, which are strictly subject to availability and British Airways offers no guarantee that Members will be able to book for a companion on any specific flight with Selected Airlines.
  • When booking a Reward flight with a Chase Travel Together Ticket, you can choose to make a full Avios redemption or from other Avios and Money price options (subject to the Cardmember’s payment of the Taxes, Fees, and Charges for each seat).
  • A Member who has two valid Chase Travel Together Tickets on their account has the option to redeem both simultaneously on one flight booking, the Avios flight price must be paid for the Member and an additional individual in order that 2 companions can travel on that booking. If booking for the Member and an additional 2 companions (grand total of 3 passengers) then the booking will need to be processed through the contact centre.

Using the Travel Together Ticket as a solo traveller

  • The Chase Travel Together Ticket allows the main British Airways/Chase account holder, when making a flight booking using Avios as a solo traveller on a British Airways, Iberia, or Aer Lingus flight, including certain of their respective subsidiaries and franchise partners, as detailed in Clause 3 (‘Selected Airlines’), to pay 50% of the Avios fare of the journey. Taxes, Fees, and Charges must be paid by Member redeeming the Chase Travel Together Ticket and is payable at time of booking.
  • 50% solo traveller Reward flight discount can be accessed by solo travellers or one single adult travelling with an infant under two years of age. When booking with an infant, usual Avios redemption rules will apply.
  • When booking a reward flight with a Chase Travel Together Ticket, you can choose to make a full Avios redemption or from other Avios and Money price options (subject to the Cardmember’s payment of the Taxes, Fees, and Charges for each seat).
  • The Chase Travel Together Ticket will be issued in the name of the main British Airways/Chase Credit card account holder, who must travel on the Chase Travel Together Ticket.
  • The Chase Travel Together Ticket may only be used for bookings, which are strictly subject to availability and British Airways offers no guarantee that Members will be able to book on any specific flight with Selected Airlines.

Rules and Restrictions

  • The Chase Travel Together Ticket can only be used for travel on reward flights listed in the Executive Club Redemption table operated by British Airways, Iberia, or Aer Lingus, including certain of their respective subsidiaries and franchise, as detailed in Clause 3 (‘Selected Airlines’), in any cabin class, as long as the Member has sufficient Avios to complete the booking for their desired journey.
  • The Chase Travel Together Ticket can be used for travel on any route, in any cabin class, for return or one-way journeys, as long as the Cardmember has sufficient Avios to complete the booking for their desired journey.
  • Avios and Reward Flight bookings made with the Chase Travel Together Ticket can only be used on ‘Selected Airlines’ including, British Airways and its subsidiary CityFlyer and EuroFlyer; Iberia and its subsidiary Iberia Express and its franchise partner, Air Nostrum; Aer Lingus and its subsidiary Aer Lingus U.K. and its franchise partner, Emerald Airlines. This excludes any flights operated by British Airways’ franchise partner Sunair.
  • Reward Flight bookings made with a Chase Travel Together Ticket can only be redeemed online through the British Airways Executive Club Avios Reward Flight booking page and British Airways Executive Club app or through British Airways contact centres, and Chase Companion Vouchers must be applied at the time of booking through your British Airways Executive Club account.
  • The Member and their companions must travel together at all times and therefore must be booked onto the same flight and cabin class when travelling using a Chase Companion Voucher.
  • Bookings for companions must be made at the same time as the Member makes their booking.
  • If the Cardmember has a British Airways Executive Club Household Account, companions do not have to be people who are named within this Household Account, however they will need to be within the cardmember’s British Airways Executive Club Friends and Family list (a list which allows Household Account members to redeem for individuals who they do not live with). To find out more about refer to Household Accounts.
  • Outbound travel must take place before the expiry date stated on the Chase Travel Together Ticket, however inbound travel on a return booking, may take place after the expiry date.
  • The Chase Travel Together Ticket is non-extendable, non-transferable and has no cash value. No Avios or other frequent traveller programme miles or points may be earned on the Chase Travel Together Ticket.
  • Once travel using the Chase Travel Together Ticket(s) has been booked, name changes are not allowed.
  • If travel using the Chase Travel Together Ticket is cancelled within 24 hours of departure, the Chase Companion Voucher will not be re-issued to the Member’s Executive Club account.
  • If travel using Chase Travel Together Ticket is cancelled more than 24 hours before departure, then the Chase Companion Voucher will be re-issued to the Member’s Executive Club account for the remainder of its original validity period.
  • British Airways reserves the right to amend these Terms and Conditions at any given time. Any amendments made to these Terms and Conditions will not affect the validity of any Chase Travel Together Ticket(s) which have already been issued.
  • The Chase Travel Together Ticket cannot be used in conjunction with any other offer or promotion, including Priority Reward (Gold Executive Club membership benefit). For more information on Priority Reward please visit ba.com.
  • Any use of the Chase Travel Together Ticket and/or use of Avios must be in accordance with the British Airways Executive Club Terms and Conditions.
  • Cardmembers and their companion(s) will be carried by British Airways and Selected Airlines in accordance with the airlines’ notice and Conditions of Contract (as stated on each ticket) and such airlines’ general conditions of carriage for passengers and baggage (copies available on request).
  • Members must remain eligible for this promotion at the time of travel. British Airways and Chase reserve the right to withdraw any Chase Travel Together Tickets in the event that the Member is in breach of the terms of the British Airways/Chase Credit Card or the British Airways Executive Club Terms and Conditions.
  • Offer subject to availability and may be withdrawn at any time. Additional significant restrictions may apply.
  • A maximum of two Chase Travel Together Tickets can be redeemed at any one time on the same booking.
  • Only Chase Travel Together Tickets of the same type can be combined and redeemed on any one Reward Flight booking.
  • If you wish to change your Reward Flight booking booked using your Chase Travel Together Ticket to another Reward Flight, with a Selected Airline that is different from your original booking, this amendment to your booking will require you to cancel the original Reward Flight and re-book onto the new Selected Airline.

The British Airways Visa Signature Travel Together Ticket entitles you to receive a second seat for a companion on the same flight as you and in the same cabin when you make a reward booking on selected airlines*. All you’ll have to pay is the taxes, fees and charges for you and your companion’s tickets. Alternatively, you can use your Travel Together Ticket to book a solo trip and receive 50% Avios discount on the Reward flight fare.

You can earn one Travel Together Ticket each year.

How do I qualify for a Travel Together Ticket?

To qualify, you must reach the required spend target of $30,000 within a 12 month period starting each year on January 1 and ending on December 31 (excluding cash withdrawals, returns or refunds, interest, balance transfers or fees). Required spend collected in one 12 month period cannot be carried over into the next 12 month period.

When will I receive my Travel Together Ticket?

Once you reach your Spend Target an e-voucher (“Travel Together Ticket”) will automatically be added to your British Airways Executive Club account. Please allow 4-6 weeks for posting.

How can I get the most out of my Travel Together Ticket?

Be flexible with your dates and destinations. Have a list of preferences and book as far in advance as possible.

Am I restricted to British Airways operated flights only?

No, you can now also use your voucher via ba.com on British Airways, Iberia or Aer Lingus flights, including certain of their respective subsidiaries and franchise partners, as detailed in Clause 3 ('Selected Airlines'), see full Terms and Conditions.

Can my trip start from outside the US?

Yes, your Reward booking can originate from anywhere, there is no restriction on routes. Please refer to Terms and Conditions regarding selected airlines, subject to availability.

When is the best time to redeem my Travel Together Ticket?

As soon as you can. Start to make a rough plan of your preferred destinations and dates of travel before your voucher is issued. Your ideal destination, dates and times may not always be available so being flexible reduces disappointment. Outbound travel must be taken before the expiry date of the voucher, which is 24 months from date of issue.

When is the best time to travel?

Although seats are available for redemption throughout the year, you may benefit from planning your trip during quieter times, such as midweek and during school terms.

When should I try to avoid?

Our busiest times are during the school holidays and at weekends, so avoiding these periods will give you more flexibility and choice.

Do I have to return during the lifetime of the Travel Together Ticket?

Although your outbound journey must be completed before the ticket expires, you are free to return any time afterwards. However, you must book your return flight at the same time as making your outbound reservation if choosing to redeem on a round trip.

Can I use my voucher for one-way travel?

Yes, your voucher can now be redeemed against both return and one-way travel.

I’ve just realised that my Travel Together Ticket has expired. Can I get it extended?

Unfortunately, this is not possible. Your voucher must be exchanged for an outbound ticket departing before the expiry date on your voucher, which is 24 months from date of issue.

Can I redeem a Travel Together Ticket when I pay with Avios & Money?

No, the Travel Together Ticket is only valid when you pay fully with Avios. However, you can purchase up to 35,000 Avios per annum, per account, if you don’t have enough Avios for your chosen reward flight.

Can I make a booking through my Travel Agent?

No, the booking must be made directly with British Airways.

Can I make my booking online?

Yes, you can redeem and manage your Travel Together Ticket online. Simply log in to to your Executive Club account using your membership number and pin.

I have a joint card with someone else, but the Travel Together Ticket has been issued in his or her name instead of mine, even though I do most of the spending on the card.

The voucher will be issued in the name of the main cardmember, regardless of who spends the most on the card.

Is it possible to allow someone else to use my voucher?

The person whose name is on the voucher must make the booking. The reward flight made using Avios must also be in the same name, although the additional ticket can be for your chosen companion.

Does my British Airways Executive Club account need to be registered in the US?

No, you can redeem your Chase Travel Together Ticket no matter where your Executive club account is registered.

  • Twitter / X
  • Readers' Choice
  • Food & Drink
  • Arts & Culture
  • Travel Guides

USA TODAY 10Best Readers' Choice Awards logo

Vote for your favorite cabin crew!

USA TODAY 10Best Readers' Choice Awards

The cabin crew is one of the most critical and overlooked elements of a flight, whether you’re flying economy or first class. The friendliness, enthusiasm, and efficiency of the flight attendants onboard can often make or break the passenger experience. It’s not an easy job, and these 20 airlines — nominated as the best by an expert panel — exceed at it. Which airline do you think has the best cabin crew? Vote for your favorite once per day until polls close on Monday, September 16 at noon ET. The 10 winning airlines, determined by your vote, will be announced on Wednesday, September 25.  Read the official  Readers' Choice rules .

The cabin crew is one of the most critical and overlooked elements of a flight, whether you’re flying economy or first class. The friendliness, enthusiasm, and efficiency of the flight attendants onboard can often make...   Read More

Best Cabin Crew Nominees

Air New Zealand

Photo courtesy of Air New Zealand

Air New Zealand

Guests enjoy a welcoming experience aboard Air New Zealand. Kiwi service is renowned for being attentive, caring, and infused with personality, passion, and humor.

Alaska Airlines

Photo courtesy of Ingrid Barrentine, Alaska Airlines

Alaska Airlines

Alaska Airlines has a friendly and professional crew that's committed to excellent passenger accommodation. First class passengers are served by a dedicated flight attendant, families can sit together at no extra cost, and the airline is transparent and proactive about airport accessibility. As a whole, Alaska Airlines is committed to tailoring your experience to your needs from the moment you board to when you disembark.

All Nippon Airways (ANA)

Photo courtesy of All Nippon Airways

All Nippon Airways (ANA)

All Nippon Airways (ANA) cabin crew members compete in annual Airport Customer Service Skill Contests to keep their standards top-tier. Crew members are known for their willingness to go the extra mile to ensure passengers have an enjoyable flight.

American Airlines

Photo courtesy of miniseries / E+

American Airlines

American Airlines is "dedicated to make every flight you take with us something special," and that pledge extends to the cabin crew. The airline is committed to accommodating passengers with varying needs, providing clear and prompt communication, and generally prioritizing passenger safety, comfort, and convenience.

Austrian Airlines

Photo courtesy of Austrian Airlines

Austrian Airlines

During the training process, Austrian Airlines places particular focus on strengthening their crew members' customer-centric soft skills like communication, empathy, and openness. Their crew is notably warm and accommodating, and as a result, each passenger can enjoy an easy and relaxing travel experience.

British Airways

Photo courtesy of British Airways

British Airways

British Airways seeks to tailor each passenger's experience to their unique needs and preferences. The airline specifically hires and trains crew members to facilitate the most relaxing, secure, and accommodating experience for their passengers.

Cathay Pacific

Photo courtesy of Cathay Pacific

Cathay Pacific

The cabin crew aboard Cathay Pacific flights often come from all over the globe, and their service is consistently exceptional and efficient. Crew members uphold the airline's emphasis on providing thoughtful, proactive, and warm service to passengers.

Delta Air Lines

Photo courtesy of Delta Air Lines

Delta Air Lines

To ensure friendly and efficient service on each flight, Delta recruits flight attendants who have previous customer-facing work experience, specifically in fields that account for the care and safety of others. Travelers in all classes enjoy the service of Delta's attentive, thoughtful crew members.

Emirates

Photo courtesy of Emirates Airline

Customer service aboard Emirates flights is helpful, friendly, and attentive, and it matches the exceptional quality of the rest of the airline. Staff training focuses heavily on service in order to deliver a top-tier inflight experience. 

Fiji Airways

Photo courtesy of onurdongel // Getty Images

Fiji Airways

Whether flying Economy or Business Class, the warm and friendly cabin crew on Fiji Airways specializes in hospitality. Crew members are extremely accommodating, attentive, and open-minded, so passengers always have a comfortable and relaxed flight. 

Hawaiian Airlines

Photo courtesy of YakobchukOlena / iStock Via Getty Images Plus

Hawaiian Airlines

The Hawaiian Airlines cabin crew welcomes you with authentic Hawaii hospitality from the moment you board. They provide excellent accommodations and assistance, whether flying with a child, traveling with an assistive mobility device, or bringing along a pet.

Japan Airlines (JAL)

Photo courtesy of Japan Airlines

Japan Airlines (JAL)

Japan Airlines earns high marks for its customer service, both on the ground and in the air. Service is notably efficient, attentive, friendly, and enthusiastic.

KLM Royal Dutch Airlines

Photo courtesy of KLM Royal Dutch Airlines

KLM Royal Dutch Airlines

KLM Royal Dutch Airlines cabin crew members are known for going the extra mile when it comes to getting to know their passengers. This airline ensures that its crew upholds the standards of safety, well-being, and sustainability, in addition to providing friendly and attentive service.

Korean Air

Photo courtesy of Korean Air

Korean Air cabin crew members are easily recognizable by their sleek uniforms designed by Italian designer Gianfranco Ferré. They’re known for offering reliably friendly service across all cabins, and their training programs ensure that crew members deliver attentive, knowledgeable service to passengers.

PLAY Airlines

Photo courtesy of PLAY Airlines

PLAY Airlines

On PLAY Airlines, a low-cost Icelandic airline, passengers can expect to enjoy their flight from start to finish, thanks to a bilingual, jovial crew. Plus, the cabin crew members wear casual attire, which contributes to an overall light and easy travel experience.

Qantas

Photo courtesy of Qantas

When hiring cabin crew members, Qantas looks for individuals who are genuine, caring, and appreciative of cultural diversity. Since 2009, the Qantas Centre of Service Excellence in Sydney, Australia, has served as a dedicated center for recruitment, training, and development. Passengers frequently report onboard service as friendly and efficient.

Qatar Airways

Photo courtesy of Qatar Airways

Qatar Airways

Aboard Qatar Airways flights, passengers can expect stellar hospitality and a high standard of care. From expertly facilitating the inflight dining experience, to ensuring that each passenger's varied needs are accommodated, Qatar Airways' devotion to customer well-being and satisfaction is evident from takeoff to touchdown.

Singapore Airlines

Photo courtesy of Singapore Airlines

Singapore Airlines

Singapore Airlines' cabin crew is consistently outstanding, offering famously excellent onboard service. Crew members undergo one of the most extensive training programs in the industry. As a result, they have a diversity of skills, ranging from food and wine knowledge to first aid, in addition to their excellent passenger rapport.

Southwest Airlines

Photo courtesy of Cunaplus_M.Faba // Getty Images

Southwest Airlines

The Southwest Airlines cabin crew imbues every aspect of flying — even pre-flight safety briefing — with a sense of levity. The cabin crew members aren't just attentive and reliable, they're also encouraged to have fun; their playfulness lifts even the most mundane or turbulent flights.

Virgin Atlantic

Photo courtesy of Virgin Atlantic

Virgin Atlantic

Virgin Atlantic's cabin crew members facilitate the inflight experience with intention and care, placing high value on innovation, personality, and inclusivity. Outfitted in iconic red uniforms, crew members seek to deliver the best in customer service with the airline's signature flair. 

About 10Best Readers' Choice Awards

Nominees are submitted by a panel of experts. 10Best editors narrow the field to select the final set of nominees for the Readers’ Choice Awards. Readers can vote once per category, per day. For any questions or comments, please read the FAQ or email USA TODAY 10Best .

The Experts

Christopher parr.

Christopher Parr

Christopher Parr is the Founder and...   Read More

Christopher Parr is the Founder and Editor-in-Chief of  Pursuitist , one of the world’s most influential luxury lifestyle and travel guides.  Named a "Top 10 Luxury Travel Blogger” by USA Today 10Best, Parr has also been selected as the official winner in Luxury Lifestyle Awards’ 2023 list of the “Top 50 Best Luxury Influencers and Bloggers in the World.” In addition to Pursuitist, Christopher is a contributor to numerous travel and luxury publications and TV shows, including being the host of Travel Tuesday on CBS. Follow along on  Twitter.

Christopher Parr

Marla Cimini

Marla Cimini

Marla is a writer with a passion for travel, music...   Read More

Marla is a writer with a passion for travel, music and culinary adventures (and combining those whenever possible)! As an avid globetrotter, she encourages respecting and learning about other cultures while traveling. She has visited Hawaii multiple times, and has explored destinations worldwide, including the Mediterranean region, South America, Asia and more. Marla is a contributor to  Fodor’s Hawaii  guidebooks (Oahu and Kauai 2020) and her articles have appeared in a number of international publications. She calls New Jersey (Philadelphia area) home. Follow her on  Instagram  and  Twitter  and read her travel tips and adventures on  her website .

Marla Cimini

Molly O'Brien

Molly O'Brien

Molly O'Brien is a Los Angeles-based freelance...   Read More

Molly O'Brien is a Los Angeles-based freelance travel journalist, who writes and edits for a variety of international travel and lifestyle outlets including Fodor’s Travel, Travel + Leisure, and Business Insider among others. She's lived on both coasts from Massachusetts to California and has so far made Greater Boston, the San Francisco Bay Area, San Luis Obispo, Barcelona, and Los Angeles her home.  Molly earned her journalism degree at Cal Poly San Luis Obispo on the Central Coast of California and since then has worked professionally in the fields of hospitality and travel PR and most recently, as a freelance travel writer and editor. Molly especially enjoys covering feature profiles about interesting people doing interesting things such as chocolate making, beekeeping, wing-walking, and interesting destinations like under-the-radar wine spots, the best brewery towns, and lesser-known ski destinations.  She also loves to write about a boutique hotel with a good story. When she's not writing, Molly enjoys spending time outdoors, exploring new coffee shops and breweries, and of course, traveling.  Her favorite city in the world (so far) is Barcelona, Spain, but she loves traveling anywhere that offers sunny weather and ample hiking opportunities. She loves spending time in the mountains, enjoys connecting with nature through camping and glamping adventures, and is always up for learning about the world through fun, immersive experiences (and then sharing those stories!).  You can connect with Molly here:  Instagram: @metropolitanmolly Twitter: @Molly_A_OBrien Facebook: @MetropolitanMolly LinkedIn: @mollyannobrien www.metropolitanmolly.com

Molly O'Brien

Nicky Omohundro

Nicky Omohundro

Nicky Omohundro is the founder and editor of Read More

Nicky Omohundro is the founder and editor of LittleFamilyAdventure.com , the popular family travel & lifestyle website that inspires families to leave no child left inside. Since 2013 LFA has been providing inspiration to get families outdoors, eat well, and travel everywhere from their own backyard to around the world. Always up for a family adventure, she has traveled to 37 states and 6 countries to zip-line through a Costa Rican rainforest, see Finland’s Northern Lights, and go camping throughout the US. Nicky is the co-founder of Tourism WorX a travel consultancy group. Connect with her Twitter  and Instagram .

Nicky Omohundro

10Best Editors

10Best Editors

USA TODAY 10Best provides users with original,...   Read More

USA TODAY 10Best provides users with original, unbiased and experiential travel coverage of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world.

10Best Editors

IMAGES

  1. The Flight from Toronto to London With a Cat in Cargo

    travelling with pets british airways

  2. Travelling with pets on OpenSkies

    travelling with pets british airways

  3. British Airways Pet Policy

    travelling with pets british airways

  4. Travelling with service dogs

    travelling with pets british airways

  5. Travelling with pets on OpenSkies

    travelling with pets british airways

  6. Everything You Need To Know About Travelling With Pets

    travelling with pets british airways

COMMENTS

  1. Travelling with pets

    As on British Airways operated flights, recognised assistance dogs are allowed in the cabin, as well as other pets up to 6kg. Other pets must be transported in a waterproof bag or cage, with maximum dimensions of 20 x 30 x 20cm (7.5 x 11.5 x 7.5in). It is the owners' responsibility to ensure that all documentation and animal passports are in ...

  2. Travelling with pets

    SUN-AIR is our franchise partner operating flights within Europe under the British Airways brand. As on British Airways operated flights, recognised service dogs are allowed in the cabin, as well as other pets up to 6kg. Other pets must be transported in a waterproof bag or cage, with maximum dimensions of 20 x 30 x 20cm (7.5 x 11.5 x 7.5in).

  3. British Airways Airline Pet Policy

    Pets Allowed: Dogs, cats, birds, rabbits, hamsters, monkeys, ferrets, snakes, tropical fish and other animals. Larger animals (cattle, horses, etc.) will be handled by an approved agent. Pets flying as cargo willl need to make arrangements with an approved agent to fly with IAG Cargo which handles British Airways live animal cargo transport.

  4. Guide to Booking Pet Travel with British Airways: In-Cabin and Cargo

    Unaccompanied Pets or Pets Traveling as Cargo with British Airways. British Airways' sister company, IAG World Cargo, handles live animal transportation via cargo with expertise in moving pets. Ensure your pet's travel crate meets IATA (International Air Transport Association) standards for type and size. PetRelocation can guide you in finding ...

  5. Pet travel: airlines and airports you can use

    You should check with your travel company if you want to make sure they are still approved. 1. Commercial airlines. These airlines transport pets in the hold of the plane. Airline. To - airport ...

  6. What is mpox, and why is this outbreak so concerning?

    The World Health Organization on Wednesday declared the ongoing mpox outbreak in Africa a global health emergency, the highest level of alarm under international health law. It follows a public ...

  7. British Airways: Pet Policy

    All animal bookings on British Airways are managed by IAG Cargo. For more information, please visit their site. SeatGuru was created to help travelers choose. the best seats and in-flight amenities. Forum. Mobile. FAQ. Contact Us. Site Map.

  8. Flyings with pets to the U.K.

    Currently, no airlines allow pets to travel in the cabin on flights to the U.K. due to the rules set out for pet air travel by the U.K. government. This rule applies regardless of whether you're visiting from Europe, the U.S.A., Asia, or any destination. However, if you're traveling with assistance or service dogs, your animal can join you ...

  9. British Airways Pet Restrictions & Fees

    Cats departing from the USA and Canada must travel in a carrier with the dimensions 27" x 20" x 19" (68 cm x 50 cm x 48 cm). For all other countries and pets, the dimensions should be 21" x 16" x 15" (53 cm x 40 cm x 38 cm), as long as the animal fits comfortably inside. It is important to keep in mind that air carriers can change these ...

  10. Pet travel: here's what you need to know about flying with pets

    Read the full pet travel policy. Dogs and cats can be transported as cargo on a first-come basis. Two pets at least 8 weeks old per passenger. Combined weight for the carrier and pet shouldn't exceed 45kg. $125 per kennel in the cabin Cargo fees vary depending on distance and will be confirmed at time of booking. British Airways: Not allowed ...

  11. Travel with assistance dogs: transport companies and routes

    Updated the details for British Airways in the airlines and airports registered to transport and check assistance dogs list. 30 December 2021 Updated the airlines and airports registered to ...

  12. Flying with Pets: A Complete Guide to Pet-Friendly Airlines

    Best Pet-Friendly Airlines British Airways. British Airways has a pet-friendly approach to flying with your family pets and service dogs who meet the airline's criteria travel for free in the main cabin with the owner. In this instance, the dog owner must contact the airline at least three days before the departure date.

  13. Paws On Board

    On SUN-AIR flights, pets must be transported in a waterproof bag or cage with maximum dimensions of 20 x 30 x 20 cm (7.5 x 11.5 x 7.5 in). Are there specific requirements for cargo pet boxes, and if so, what are the size guidelines? The specific requirements for cargo pet boxes were not provided on the British Airways pet travel page. What is ...

  14. What to know about pet travel

    Read the full pet travel policy. Allows checked pets only for active-duty U.S. military and U.S. State Department Foreign Service personnel traveling on official orders. $125 per kennel in the cabin. Checked: $200 per kennel and $150 to/from Brazil. Cargo fees vary. British Airways: Not allowed. All pets must travel in the hold.

  15. Travelling with pets

    As on British Airways operated flights, recognised service dogs are allowed in the cabin, as well as other pets up to 6kg. Other pets must be transported in a waterproof bag or cage, with maximum dimensions of 20 x 30 x 20cm (7.5 x 11.5 x 7.5in). It is the owners' responsibility to ensure that all documentation and animal passports are in ...

  16. Money blog: 'Should I top up my national insurance and could it really

    WHSmith UK travel managing director Andrew Harrison said: "Whether it's in a hospital or on their journeys, customers tell us that quality food and drink options are what they prioritise most in ...

  17. Travelling with service dogs

    Contact details. Speak to our accessibility team 08:00-18:00 (GMT) Monday - Saturday on 0800 408 1100. Email us and fill out the form provided ensuring you select 'request to carry an assistance dog' from the topic options. If you are D/deaf or hard of hearing, or have a non-visible disability, you can contact us on 0845 700 7706 (Minicom ...

  18. British Airways Pet, Service Dog & ESA Policy

    Pets in the Cabin: British Airways Policy. The only animals allowed to travel in the cabin on British Airways are service animals such as guide dogs. If you are traveling with your service animal it must comply with the Pet Travel Scheme and can only travel in the cabin on specific DEFRA approved routes. For more information, please check this ...

  19. British Airways Pet Travel (IAG costs, policy & more)

    Approved British Airways Pet Travel Agents With Over 30 Years' Experience. If you need any free help or advice on shipping your pet, feel free to call us on 01206 330332. You can also find out how much it would cost by clicking the button below and getting a free no obligation quote.

  20. British Airways Pet Travel

    PetAir are British Airways' preferred supplier for pet travel in UK. IAG Cargo is a sister company of British Airways within the IAG group and BA are one of the most frequently used airlines to carry pets out of UK. BA has the most departures from Heathrow, many departures from Gatwick and their facilities are excellent.

  21. British Airways' New Safety Video Based on Bridgerton-Style Period

    British Airways released a new in-flight safety video styled as a British period drama. Directed by Sharon Maguire, it features over 40 staff and was filmed in grand country houses. One aviation ...

  22. British Airways flying with pets

    Pets are not accepted on British Airways flights BA6200-6449 operated by Comair. Service Dogs are allowed to travel in the passenger cabin. Any other animal must be transported in the hold as cargo, and arrangements must be made through Comair's partner, BidAir Cargo. On SUN-AIR of Scandinavia flights (BA8200-8299), pets up to 6 kg are ...

  23. Flying with Pets in the Cabin on British Airways

    Passengers traveling with service animals must provide a seven-day notice that there will be an animal on the flight. However, we recommend contacting the airline directly after booking your flight. In some cases, they may need to restrict the number of animals onboard. You can reach British Airways at 800-247-9297.

  24. British Airways Pet Policy

    When it comes to travelling with pets, British Airways offers a well-defined pet policy that prioritises the safety and comfort of animals on their flights. Familiarising yourself with these guidelines will ensure a seamless and worry-free journey for your beloved pet. In-Cabin Pet Travel: British Airways only allows service pets to travel in ...

  25. British Airways Pet Policy

    If you're travelling with a registered assistance dog, it can travel with you in the cabin on British Airways flights.All other pets travel in the hold as cargo, including Emotional Support Animals (except OpenSkies flights between Paris and New York where cats or dogs under 6kg/13.2lb are accepted in the cabin). But don't worry, your furry friends will be just as comfortable in the ...

  26. Pets

    Pets. We've been transporting pets of all shapes and sizes since the 1950s as the cargo handling arm of British Airways, Iberia, Aer Lingus, Vueling and LEVEL. With our support and expertise, we'll make sure your pets are comfortably transported to wherever your travels take you. Strictly adhere to IATA Live Animal Regulations for moving ...

  27. Travel Together Ticket

    Spend $30,000 each calendar year (excluding refunds and returns) on your British Airways Visa Signature ® Credit Card and receive a Travel Together Ticket*.. Travelling the world is great - and it's even better when you can share the experience with someone else or pay 50% of the Avios fare when travelling solo.

  28. N-Coach Class On British Airways

    Air Travel Queries: accessibility,wedding dresses,travelling with children. Airline, Airport, and Travel Abbreviations; Connecting Flights at London Heathrow Airport; Covid-19 Coronavirus Information for Air Travel; TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information ++++ COVID-19 CORONAVIRUS INFORMATION ++++

  29. What is the Best Cabin Crew for 2024?

    Christopher Parr is the Founder and Editor-in-Chief of Pursuitist, one of the world's most influential luxury lifestyle and travel guides.Named a "Top 10 Luxury Travel Blogger" by USA Today 10Best, Parr has also been selected as the official winner in Luxury Lifestyle Awards' 2023 list of the "Top 50 Best Luxury Influencers and Bloggers in the World."