Salesforce World Tour London

This event has now finished, 17-may 2018.

Save your place to join 1000s of others for a day of innovation, inspiration, learning, and fun in London!

You'll learn how global leaders and pioneers are revolutionising the path to happier customers in today's connected world. Plus, get interactive with amazing technology experiences by exploring the customer success expo and gain business changing insights from 30+ expert led sessions.

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Opening times Thursday 17 May

Entrance East entrance Prince Regent DLR

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World-class learning, connection, and inspiration

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Accelerate your Trusted AI journey.

Step into the Einstein Laboratory and craft an AI roadmap tailor-made for your business. From ideation to delivery planning, our design-thinking experts and architects will make sure that you’ve got your unique recipe for the T rusted AI revolution .

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Learn from the best.

This is your day to learn. Take inspiration from thought leaders who are shaping the world. Hear incredible customer success stories from organisations such as  Easyfairs, Ahold Delhaize, and Swift that will give you a blueprint to transform your business. And connect with industry peers and experts to brainstorm, exchange ideas, and share best practices.

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Find your solutions.

Discover how everyone — your marketing, sales, commerce, service, IT, and data teams — can work smarter and be more productive with connected data, trusted AI, and the #1 AI CRM. Our Customer 360 solutions are your key to delivering brilliant customer experiences and solving business challenges across industries and all business sizes.

Learn from the best. And explore the right solutions for you.

Anaïs Loits

Digital Project Manager

Barry Callebaut

Anouck Jonckheere

Senior Solution Engineer

Aparna Upadhayay

Senior Salesforce Architect

Bart Tomlow

Financial Manager

Bert Blancke

Managing Director

Charline Spruyt

Account Executive

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Christophe Godfroid

Business Lead - Digital Platform for Customer Interactions

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Dana Brants

Global Head Digital Customer Channels

Dominik Verhaegen

ICT Director

Stad Hasselt

Ed Thompson 

Ed Thompson, SVP, Global Influencer Strategy

Elliott Case

Strategic Account Director

Eva Debrouwer

Business & Functional Analyst

House of Talents

Geoffrey Smolders

Founder & CEO

Gianni Cooreman

Deputy Country Leader, Belgium & Luxembourg

Heta Cikusa

Customer Engagement Marketing Manager

Toyota Motor Europe

Ines De Bien

Ivan Razine

Marketing Cloud Developper

Jan Vandevelde

Business Unit Manager

Jean-Philippe Blerot

Head of digital, AI and e-commerce projects

Jean-Philippe Egger

Service Head DPM, eCitizen Product Group Paradigm.brussels

Jelle Van Hees

Cloud and Infrastructure Engineer

Mobile Vikings

Johan Vlaminckx

Principal Salesforce Consultant

Carrefour Finance

Karin Lippert

Head of Grants & Donations

Koning Boudewijn Foundation

Kelly Notterdam

E-Commerce Manager

Kevin Van Der Straeten

Member of Spire FORWARD

Expert Business Analyst

Lien Ceulemans

Lien Ceulemans, Country Leader, Belgium & Luxembourg

Louis De Viron

Head of Tech & Pedagogy

Ludovico Giannotta

Group CRM & Data Insights Manager

Margaux Decremer

Salesforce Marketing Cloud Consultant 

FORWARD & Toyota Motor Europe

Marlies Adamczyk

Program & Business Project Manager

Molly Batrouney

Platform Designer Associate Manager

Nathali Donatz

Group Marketing Director

Vandersanden

Niels Trescinski

Tech Lead Customer Engagement

Ahold Delhaize

Paul Turner

VP Strategic Accounts

Pauline Theunis

 Senior Solution Engineer

Pierre Hansquine

Information Manager

Pieter Merlevede

Riordon Kossen

Regional Sales Director

Rob Hufschmitt

Ruben Pottie

Project Manager

Groep Huyzentruyt

Sandrine Deguent

Digital Project Coordinator

Sarah Standaert

Digital marketeer

Silke Pinkhof

DCX Marketing Lead & Customer Data Platform Expert

Sinan Hascelik

Marketing Automation Trainer

Stephan Forseilles

Suzy Buteneers

Chief Digital Officer

Tim De Meyer

Director Digital Customer, Public Sector

Tom Van Mieghem

Salesforce solution lead

Wouter Pauwels

Chief Finance Officer

Experience the magic.

Customer experience

Learn about Salesforce Customer 360 in our main expo area

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Hear from local customers at our Keynote and Breakout sessions

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8:00 - 10:00

Sessions, Demos, and Networking

Join morning sessions and get a glimpse of the Campground (expo area).

SPEAKER NAME • SPEAKER NAME • SPEAKER NAME

10:00 - 11:30

Opening Keynote

Discover the latest innovations from Salesforce and the stories of companies undergoing transformation in the CRM + AI + Data + Trust revolution.

11:30 - 12:45

Network or chill out in the Campground.

12:45 - 16:00

The learning continues with expert- and customer-led sessions, product demos, and more.

16:00 - 17:30

Networking Reception

Connect with your peers at the end of the day, and enjoy free food, drinks, and entertainment.

Join morning sessions and get a glimpse of the Campground (expo area)

Now Everyone’s an Einstein with CRM + AI + Data + Trust

Discover the latest innovations from Salesforce and how companies like Air France - KLM Group and Easyfairs are undergoing transformation in the AI, Data and Trust revolution. Witness firsthand how the Einstein 1 platform integrates and activates your data, so you can connect with your customers in a whole new way.

Stephan Forseilles, CTO, Easyfairs Charline Spruyt, Account Executive at Salesforce Lien Ceulemans, Country Leader, Belgium & Luxembourg at Salesforce Gianni Cooreman, Deputy Country Leader, Belgium & Luxembourg at Salesforce Ed Thompson, SVP, Global Influencer Strategy at Salesforce Rob Hufschmitt, Senior Solution Engineer at Salesforce Pauline Theunis, Senior Solution Engineer at Salesforce Anouck Jonckheere, Senior Solution Engineer at Salesforce

12:45 - 15:50

Learn more about the innovations on the Salesforce platform. Are you not yet familiar with our solutions, would like to be updated on the newest features or learn how your peers are driving success with Salesforce? Then these sessions are the right format for you!

12:45 - 13:15 - Retail Keynote: How Ahold Delhaize envisions to personalise every step of the customer journey using data and AI

Learn how Ahold Delhaize builds a rock-solid strategy and personalises the service centre, marketing campaigns, and in-store experience using data, AI, and Salesforce Customer 360.

Niels Trescinski, Tech Lead Customer Engagement at Ahold Delhaize

13:30 - 14:00 - Public Sector Keynote: The path towards proactive government

Being at the forefront, local governments deal with increasing citizen demand with dwindling resources. Digitalisation is one solution to this dilemma. While European governments have come a long way on their journey to digitising public services, digital service delivery is still infrequent and incomplete. The citizen sees what’s on offer in the private sector, and is impatient to see similar levels of service in their dealings with the public sector. In this keynote we paint the picture of a future where citizens no longer need to navigate complex, paper-based bureaucratic mazes and instead are automatically offered the benefits most suitable to their current situation and have to apply minimal effort to secure those benefits. We will discuss the theory behind proactive government as well as provide a concrete example from our customer Agodi.

Brecht Viaene, Business project manager at Agodi

14:30 - 15:00 - Financial Services Keynote: How Swift operates with Salesforce in a security driven environment

Listen to Swift's journey with Salesforce. What are the ingredients for a successful multi-cloud implementation, in a context where innovation and the highest focus on security intersect? How can we organise for the best end-to-end (B2B) customer experience? What are the lessons learned? Please join us in this panel conversation with these two inspiring leaders at Swift.

Speakers: Christophe Godfroid, Business Lead Digital Platform for Customer Interactions at SWIFT

Dana Brants, Global Head Digital Customer Channels at SWIFT

15:15 - 15:45 - Integration Keynote: Deliver AI-Powered Experiences with MuleSoft

Learn how MuleSoft’s unified platform combines AI with best-in-class integration, automation, and API management to transform employee and customer experiences.

Tom Laureys, HR, Legal & IT Director at Mediwet

12:45 - 13:15 - How Small and Medium Businesses can use AI to Find, Win and Keep customers

Whether your business has five employees or five hundred, efficient growth is top of mind. Learn how Salesforce and generative AI help your sales, service, and marketing teams achieve more. Wouter Pauwels from Intix will join us on stage and inspire you by showing how they use Salesforce to achieve success.

Wouter Pauwels, Chief Finance Officer at Intix

Christel Van de Wouwer, Account Director at Salesforce 

Karim Souidi,  Area Vice President Benelux at Salesforce

13:30 - 14:00 - Sales Keynote: Closing the Loop: From lead to invoice and payout - Mastering the Salesforce Ecosystem

Embark on House of Talents' journey to streamlined operations: revolutionising payroll and billing efficiency from the core using Sales Cloud and the Salesforce platform.

Eva Debrouwer, Business & Functional Analyst at House of Talents

Pieter Merlevede, Business & Functional Analyst at House of Talents

Riordon Kossen, Regional Sales Director at Salesforce

14:30 - 15:00 - Service Keynote: Top 7 Priorities of High Performing Service Teams

Step into the AI era with confidence. Learn how to activate AI across customer service and field service to scale support, increase productivity, and save costs using the #1 AI CRM.

Simon Marechal, Regional Vice President Belux at Salesforce 

15:15 - 15:45 - Slack Keynote: How MobileVikings are Supercharging Culture and Productivity with Slack

Discover how MobileVikings harnesses Slack to cultivate a vibrant culture and boost productivity. Led by Cloud and Infrastructure Engineer, Jelle Van Hees, this session will showcase MobileVikings' tailored Slack ecosystem, highlighting their custom bots and integrations with key tech tools like AWS and Atlassian. Learn how Slack has become woven into their daily operations, from organising birthday celebrations to facilitating seamless internal communication and supporting hybrid work setups.

This session will also feature a demonstration of Slack’s AI-powered workflows and insights into our latest advancements in generative AI.

Jelle Van Hees, Cloud and Infrastructure Engineer at Mobile Vikings

Freek Lemmers, Regional Vice President Slack at Salesforce

Harry Hodgson, Solution Engineer, Slack at Salesforce

12:45 - 13:15 - Manufacturing Keynote: Transform Service with Data + AI on CRM Featuring Barry Callebaut

Transforming service to increase customer service efficiency while simultaneously enhancing the customer experience. Join us to explore Barry Callebaut’s journey and discover how the road ahead could look like by leveraging data and AI for knowledge management.

Anaïs Loits, Digital Project Manager at Barry Callebaut

Kim Maes, Expert Business Analyst at Barry Callebaut

Glenn Vanmarcke, Distinguished Solution Engineer at Salesforce 

13:30 - 14:00 - Analytics Keynote: Transform how you make decisions with AI-powered analytics

Dive into the forefront of innovation with Tableau's roadmap, showcasing advancements across AI and analytics. See how we redefine analytics, enhance user experience, and empower data-driven decisions. Featuring a customer spotlight session with Pierre Hansquine from Bleckmann.

Pierre Hansquine, Information Manager at Bleckmann

Iris Tetteroo, Regional Vice President Benelux - Analytics at Salesforce

Torben Noer, Director, Solution Engineering Tableau at Salesforce

14:30 - 15:00 - Why Salesforce is the future of Data and AI today

Discover why the Einstein 1 Platform is the top choice for businesses seeking powerful Data and AI solutions. Learn how this platform revolutionises decision-making and drives innovation in today's digital world.

Reinier van Leuken, Senior Director of Product Management at Salesforce

15:15 - 15:45 - Marketing Keynote: From insights to delight, how personalisation and AI drive customer loyalty in premium segments

Discover how Neuhaus uses Salesforce technology to transform customer data and insights into personalised experiences at scale, driving commercial success within the premium segment.

Kelly Notterdam, E-Commerce Manager at Neuhaus

Sarah Standaert, Digital marketeer at Neuhaus

9:00 - 15:50

Masterclass Stage

Find solutions to your challenges and drive direct results with Salesforce. These sessions are directed to overcoming challenges across productivity, user adoption, data & AI strategies, integration, and more.  For more session details and to personalise your own agenda, download the event app .

09:00 - 09:20: Unlock your Sales Productivity with Slack Sales Elevate 09:30 - 09:50: AI-Powered Analytics for everyone; yes, EVERYONE! 12:00 - 12:20:  Prepare your org for AI 12:30 - 12:50: Masterclass security in your Salesforce org 13:00 - 13:20: Managing Data Quality: MDM's versus Key Rings 13:30 - 13:50: Build a Single View of Your Customer With Data Cloud 14:00 - 14:20: Elevating Service with AI

14:30 - 14:50: Well Architected Framework 15:00 - 15:20: Optimising Costs: how Salesforce can help you! 15:30 - 15:50: Leveraging Core for Industry Cloud

09:30 - 15:50

Ecosystem Stage

Learn how to maximise your investment in Salesforce and how the ecosystem can help you accelerate your route to success. Discover successful implementation stories, take inspiration from best practices, and learn how to benefit from new technologies today.  For more session details and to personalise your own agenda, download the event app.

09:30 - 09:50:  How Toyota Motor Europe leverages Salesforce Marketing Cloud for Pan-E Customer Engagement Marketing

12:00 - 12:20:  Personalised Banking Experience: Personalised experiences with Data Cloud & GenAI

12:30 - 12:50: AI for CX in practice: A use case discussion

13:00 - 13:20:  Experience the Impact: Customer Success Stories in Multi-Cloud Innovation

13:30 - 13:50: Embracing the Modern Data Stack

14:00 - 14:20:  Discover how Groep Huyzentruyt delivers a seamless digital experience on the Salesforce platform

14:30 - 14:50:  Unveiling the World's Largest Service Cloud Voice Project

15:00 - 15:20:  Digital transformation in the public sector with Brussels Region and Deloitte 15:30 - 15:50: Maximising R&D efficiency and sales effectiveness with Globachem & Deloitte

08:30 - 15:50

Trailblazer Stage

At Salesforce we are serious when it comes to driving customer success and creating positive change in the world. Dive into value-driven content tailored to building your career within the ecosystem, championing sustainability, and exploring the transformative role businesses play as a platform for change.  For more session details and to personalise your own agenda, download the event app.

08:30 - 09:20: SWN Breakfast (reservations only)

09:30 - 09:50:  Trailblaze Your Way to Success

12:00 - 12:20:  'Digitaal Hasselt' - Citizen-Centric Local Government

12:30 - 12:50:  How the King Baudouin Foundation’s Community Portal helps to streamline its grants delivery

13:00 - 13:20:  Autonomy through connection 13:30 - 13:50: A Flavour of the Belgian Salesforce Community 

14:00 - 14:20: Unlock the Power of Data & AI with Voice and Digital Channels

14:30 - 14:50: Navigating AI Diversity: Insights for Forward-thinking CxOs

15:00 - 15:20:  Talent Ecosystem: New opportunities for companies and talents through reskilling 

15:30 - 15:50: Organising Education in rural Kenya with Salesforce

Customer Demo Experience Stage

09:30 - 09:50:  HCP Engagement from quantity to quality

12:00 - 12:20: Media Cloud Session

12:30 - 12:50: AI Generated Sales for Life Sciences 13:00 - 13:20: GenAI for Patient Support Programs 13:25 - 13:35: 2024 Retail Predictions 13:30 - 14:00: The modular approach of QSRP (Burger King Restaurants Italia, Burger King Belgium & Luxembourg, Quick Belgium, O’Tacos, Nordsee) in its marketing automation implementation 14:00 - 14:30: Next-Gen Features for Loyalty Programs in Retail with Salesforce Loyalty Management 14:30 - 15:00: From concept to cart: 9 months to e-commerce success through mastering customer behavior 15:00 - 15:20: Co-Pilot for Health Demo 15:30 - 15:50: Unveiling the World's Largest Service Cloud Voice Project

Connect, get hands-on, and have fun in the Campground.

Even if you’re new to Salesforce, this event is for you! Hear inspiring and real-life stories of our customers’ success in driving business growth and transforming customer experiences with the world’s most trusted customer relationship management (CRM) platform. See Customer 360 solutions come to life in our buzzing Campground, with booths showcasing our solutions for every role and industry. Chat with product experts and engage in live product demos. Enjoy plenty of opportunities to connect with peers and partners from the ecosystem, and have fun while you're at it.

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Where you can find us!

Nekkerhal Brussels North

Plattebeekstraat 1

2800 Mechelen, Belgium

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Get inspired and

get down to business.

Our main keynote features these inspirational leaders and Trailblazers. And they'll be joined by more luminaries and experts in every industry who aren't just ahead of the digital transformation curve — they've changed the game.

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Linda Yaccarino

Chairman, Global Advertising and Partnerships, NBCUniversal

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Cletis Earle

Senior Vice President, Chief Information Officer, Penn State Health and Penn State College of Medicine

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Bret Taylor

President and Chief Operating Officer, Salesforce

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Salesforce World Tour

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Table of Contents

The Salesforce World Tour was first launched in 2014 in New York City, driven by a desire to bring the power of Salesforce’s ecosystem to various regions worldwide. This global initiative was designed to create an opportunity for Salesforce users, partners, customers, and the surrounding community to come together, share ideas, and learn from one another, all while staying up-to-date with the latest advancements in the Salesforce platform.

Since its inception, the Salesforce World Tour has evolved into a premier event series, attracting thousands of participants and vendors and showcasing innovative solutions that transform businesses across the globe.

Over the years, the Salesforce World Tour has expanded its reach, connecting with diverse Salesforce, Slack, MuleSoft, Tableau and countless other Salesforce app customers, leaders, and innovators. These events have served as a knowledge-sharing platform, enabling participants to learn from one another’s experiences and explore new ways to drive business success.

2020—when the global pandemic forced a shift towards virtual events—marked a significant milestone in the Salesforce World Tour’s evolution. This transition allowed Salesforce to reimagine the event experience, ultimately leading to the creation of Salesforce+, the streaming service that now delivers the Salesforce World Tour events live to a global audience.

As the Salesforce World Tour continues to grow and evolve, it remains steadfast in its mission to empower Trailblazers across the globe. It helps businesses stay ahead of the curve and seize new opportunities in an increasingly connected world by providing a platform for networking, learning, and innovation.

What is Salesforce World Tour?

The Salesforce World Tour is a global event series that brings together the vibrant Salesforce community, including customers, partners, employees, and Trailblazers, to engage in a day of learning, networking, and innovation. It showcases trailblazing customer success stories, offers transformative learning experiences, and fosters inspiring conversations around today’s business challenges.

The Salesforce World Tour’s target audience encompasses professionals from various industries, roles, and levels of expertise—Salesforce users, administrators, developers, consultants, business leaders, and anyone interested in discovering the full potential of the Salesforce platform. It is especially valuable for those looking to leverage the power of Salesforce to drive digital transformation and business growth in the new work-from-anywhere world.

The Salesforce World Tour adopts a dynamic format that caters to diverse learning preferences and objectives. Attendees can expect a combination of thought-provoking keynotes delivered by industry experts, interactive workshops led by Salesforce professionals, and panel discussions featuring trailblazing customers.

These sessions cover a wide range of topics, such as CRM best practices, data-driven decision-making, AI-powered innovation, and customer-centric strategies, providing attendees with the tools and insights needed to excel in their respective fields.

In addition to the educational components, the Salesforce World Tour offers ample networking opportunities, enabling attendees to connect with like-minded professionals, share experiences, and form valuable relationships. It also features product and technology vendors, which provide real-world applications for the Salesforce platform and equip attendees with the resources needed to stay competitive in rapidly changing markets.

When and where is Salesforce World Tour?

Salesforce World Tour 2023 is taking place in six major cities around the world, offering attendees an opportunity to engage with the Salesforce community in their region.

Here is the schedule for each of the events:

  • World Tour Sydney: March 1, 2023, Sydney’s Darling Harbour.
  • World Tour Washington, D.C.: April 19, 2023, Walter E. Washington Convention Center
  • World Tour NYC: May 4, 2023, Javits Center.
  • World Tour Paris: May 16, 2023, Paris Expo Porte de Versailles.
  • World Tour London: June 29, 2023, location TBD.
  • World Tour Tokyo: November 28-29, 2023, location TBD

Most events will take place between 9:00 AM and 5:00 PM in their respective time zones. Each event will showcase a unique combination of local and global perspectives, celebrating the rich diversity of the Salesforce community.

Participants can expect a day filled with inspiring keynotes, interactive workshops, and networking opportunities designed to help them navigate the rapidly changing business landscape and drive success in the new work-from-anywhere world.

All events will also be broadcast live on Salesforce+.

See the Events Overview page of the Salesforce website for more information.

Who goes to Salesforce World Tour?

The Salesforce World Tour attracts a diverse audience from various industries, backgrounds, and roles. Some of the most common attendee profiles include:

Salesforce Users and Administrators

Salesforce users and administrators form a significant portion of the event’s attendees. These individuals manage Salesforce solutions within their organizations and are interested in deepening their understanding of the platform’s capabilities. By attending the Salesforce World Tour, they can learn best practices, discover new features, and gain valuable insights to optimize their Salesforce implementations.

Business Leaders and Decision-Makers

Business leaders and decision-makers, including C-level executives, directors, and managers, attend the Salesforce World Tour to explore how the platform can drive growth and digital transformation for their organizations.

They participate in the event to learn about the latest industry trends, customer success stories, and innovations in the Salesforce ecosystem.

They use this knowledge to make forward-thinking decisions about their organization’s CRM strategy and investments.

Salesforce Developers and Consultants

Salesforce developers and consultants create custom solutions, integrations, and applications using the Salesforce platform. They attend the Salesforce World Tour to stay updated on the latest platform enhancements, connect with other developers, and learn about best practices in development and consulting.

The event allows them to enhance their technical skills and broaden their professional network. They can also use the event as a prospecting opportunity to find new clients.

Trailblazers

Salesforce Trailblazers are passionate community members who use the platform to help their organizations succeed.

They attend Salesforce World Tour events to network with other trailblazers, learn new techniques and strategies for using the platform, and get inspired by success stories from other users.

Leaders from companies that use Salesforce can also learn new ways to leverage the platform and incorporate it into their workflow and data management strategies.

Salesforce Partners and ISVs

Independent software vendors (ISVs) and Salesforce partners attend the Salesforce World Tour to showcase their products, build relationships, and collaborate with other members of the Salesforce ecosystem.

They can also gain insights into the platform’s strategic direction and learn about opportunities for growth and innovation within the Salesforce partner ecosystem.

Prospective Salesforce Customers

Organizations considering the adoption of Salesforce or exploring the possibility of migrating to the platform also attend the Salesforce World Tour.

They can engage with existing customers, partners, and Salesforce professionals to learn about the platform’s benefits, capabilities, and success stories.

This information helps them assess whether Salesforce fits their organization and identify the most suitable solutions for their specific needs.

What’s on the Agenda at Salesforce World Tour? What can you expect?

To encompass Salesforce, MuleSoft, Slack, and Tableau, Salesforce World Tour offers a wide range of sessions and activities, even though the event lasts just one day.

The Salesforce World Tour offers a diverse and dynamic agenda that caters to various interests, learning preferences, and goals.

While the specific schedule may vary from one venue to another, attendees can expect a combination of engaging sessions, interactive activities, and networking opportunities. Here’s an overview of the typical events at the Salesforce World Tour:

Salesforce Main Keynote

The event kicks off with a main keynote address, often delivered by a high-profile Salesforce executive or industry expert. The keynote sets the stage for the day, highlighting the latest trends, innovations, and success stories in the Salesforce ecosystem.

Expert-Led Sessions

With over 250 expert-led sessions, attendees can dive deep into a wide range of topics, such as CRM best practices, data-driven decision-making, AI-powered innovation, and customer-centric strategies. These sessions cater to various roles and expertise levels, ensuring that every participant can find content relevant to their interests.

Product Demos and Exposés

The Salesforce World Tour features more than 40 product demos, offering attendees a hands-on experience with the latest Salesforce solutions and partner offerings.

Participants can explore new tools, integrations, and applications on the Salesforce AppExchange that can help drive business success and digital transformation within their organizations.

Attendees can expect heavy coverage of Salesforce’s new industry-leading products and services including:

  • Einstein AI
  • Salesforce Shield
  • Lightning Flow Builder
  • Appexchange Pro
  • Salesforce Anywhere

Sales Keynote

A dedicated sales keynote session provides insights, strategies, and best practices for sales professionals seeking to maximize the potential of the Salesforce platform. This session covers topics such as pipeline management, forecasting, and customer engagement.

Slack Frontier Experience

As part of the Slack Frontier Experience, attendees can participate in over 20 Slack-focused sessions, engage in product demos, and schedule 1:1 meetings with Slack experts.

The event also features Slack customer showcases and hands-on productivity workshops, providing a comprehensive look at the ways Slack can enhance team collaboration and efficiency.

IT Exploratorium Experience

The IT Exploratorium Experience offers diverse activities tailored to IT professionals and data experts.

This includes an IT and Data Keynote, IT Leader Talks and Roundtables, product demos and activations, hands-on workshops with IT experts, IT customer showcases, and networking experiences with IT leaders.

Networking Events

Attendees can take advantage of various networking opportunities throughout the day, connecting with fellow Salesforce users, partners, customers, and industry experts.

These events foster collaboration, knowledge sharing, and relationship building within the Salesforce community.

Salesforce Genie and Customer 360

During Dreamforce 2022, Salesforce launched Salesforce Genie, a real-time personalization platform designed to connect, engage, and deliver highly customized experiences to your customers and prospects.

The Salesforce World Tour will include a comprehensive exploration of Salesforce Genie, its features, and its integration with the Customer 360 suite of Salesforce tools.

Attendees can expect the following at the event:

  • Detailed presentations on the capabilities of Salesforce Genie and its role in the Customer 360 suite.
  • Live demos of Salesforce Genie, showcasing its features and real-world applications.
  • On-site product experts available to answer questions specific to your unique business needs and help you understand how Salesforce Genie can enhance your customer engagement strategy.
  • Interactive discussions and workshops focusing on best practices for using Salesforce Genie and Customer 360 to create personalized customer experiences.

Salesforce also has many dedicated demos and sessions for its Customer 360 suite, exploring the ways this set of integrated tools can help businesses deliver a seamless customer experience across all channels.

Streaming on Salesforce+

In addition to regular programming, Salesforce+ streaming offers exclusive Salesforce Today sessions devoted to various industries, including financial services, retail, nonprofit, and more.

While streaming the event, virtual attendees can still connect and engage with the Salesforce community.

Salesforce+ offers interactive features that allow participants to ask questions, share insights, and network with fellow attendees, ensuring they don’t miss out on the valuable connections and collaboration opportunities that are a hallmark of the Salesforce World Tour.

Dos & Don’ts at Salesforce World Tour

Salesforce World Tour is a rewarding experience for attendees, but getting the most out of it requires some ahead-of-time preparation.

Here are some practical tips for making the most of the Salesforce World Tour:

Packing Tips

  • Wear comfortable, business casual attire, considering the dress code and the possibility of varying temperatures at the venue.
  • Bring a light jacket or sweater for extra comfort during sessions.
  • Carry a reusable water bottle to stay hydrated throughout the day.
  • Pack essentials like your phone charger, power bank, and any necessary adapters.
  • Bring business cards, a notebook, and a pen for taking notes during sessions and networking with others.

Travel Tips

  • Arrive early to avoid long registration lines and secure a good seat for the keynote session.
  • If you’re traveling from out of town, book accommodations close to the event venue to minimize commute times.
  • Research public transportation options, including nearby bus and train stations, to streamline your journey to the event.
  • Locate nearby parking facilities in advance and reserve a spot, if possible, to avoid last-minute stress.
  • Download local transportation apps to help navigate public transit and find the most efficient routes.

Preparation Tips for a Virtual Experience

  • Ensure you have a stable internet connection for seamless streaming.
  • Set up a quiet, comfortable space free from distractions to focus on the sessions.
  • Familiarize yourself with the Salesforce+ platform ahead of time to navigate virtual sessions easily.
  • Test your audio and video capabilities before the event starts to avoid technical issues.
  • Create a schedule of the sessions you want to attend and set reminders to stay on track throughout the day.

Session Booking Tips

  • Review the agenda ahead of time and identify the sessions most relevant to your interests and goals.
  • Some sessions may have limited capacity, so book your spot in advance if possible.
  • Allow for breaks in your schedule to recharge and network with other attendees.
  • Be prepared to adjust your schedule if there are any last-minute changes or cancellations.
  • Take note of any prerequisites or required materials for specific sessions.
  • Keep an eye on the event website and social media channels for updates on any pre- or post-event parties organized by Salesforce or its partners. Your organization may already be privately invited to some.
  • RSVP for parties to secure your spot, as some events may have limited capacity.
  • Attend parties with a networking mindset, ready to engage with fellow attendees in a relaxed atmosphere.
  • Be respectful of party etiquette and dress codes, if applicable.

Networking Tips at Salesforce World Tour

  • Take advantage of networking opportunities throughout the event, such as during breaks, lunch, and designated networking sessions.
  • Approach conversations with curiosity and an open mind, aiming to learn from others and share your own experiences.
  • Don’t forget to exchange business cards or connect on social media platforms to maintain relationships built during the event.
  • Prepare a brief introduction about yourself and your organization to facilitate smooth networking interactions.
  • Consider using the Salesforce event app, if available, to discover and connect with like-minded attendees and join event-specific discussion groups.

Where can I learn more about Salesforce World Tour?

To learn more about the Salesforce World Tour and stay updated on event details, explore the following resources:

  • Official Website: Visit the Salesforce Events website for comprehensive information about the event, including the agenda, registration, venue details, and more.
  • Social Media Channels: Follow Salesforce on social media platforms like Twitter ( @Salesforce , @SalesforceNews , @SalesforceLive ) and LinkedIn for regular updates, announcements, and behind-the-scenes content related to the event.
  • Salesforce Blog: The Salesforce blog offers insights, news, and updates on Salesforce products and events, including the World Tour and residually related topics. Subscribe to the blog to receive notifications on the latest posts.
  • Salesforce Community: Engage with the Salesforce community by joining the Trailblazer Community and participating in discussion groups, asking questions, and sharing your experiences related to the Salesforce World Tour and other events.
  • Event App: Download the Salesforce Event app on the App Store or Google Play for easy access to the agenda, personalized schedules, event maps, and networking opportunities with fellow attendees.

Success Stories at Salesforce World Tour

The Salesforce World Tour is full of success stories highlighting the value of the Salesforce platform and its impact on organizations around the world.

Here are a few:

1. Currys’ Blended Strategy

Currys has successfully implemented Salesforce to create a seamless integration of physical and digital customer experiences, known as a ‘phygital’ approach.

This strategy not only streamlines business operations and connects legacy systems but also equips in-store staff with the necessary tools to provide outstanding customer support.

To explore this case study further, view the 11-minute keynote demo here .

2. Evaldas Zaranka’s Inspiring Journey

Salesforce World Tour offers a platform for sharing motivational stories, like the one of Evaldas Zaranka (Salesforce Administrator, Just Eat), who received the prestigious Golden Hoodie .

Zaranka’s tale highlights the power of perseverance, dedication, and relentless effort in achieving success within the Salesforce community.

Discover Evaldas Zaranka’s story and be inspired by his remarkable achievements.

3. Millie Knight’s Lessons on Fostering a Brave Culture

Paralympic skiing champion Millie Knight presented a dialog, “ Learn from a Paralympian: Building a Fearless Culture ,” emphasizing the significance of confidence and open communication within a team.

Knight’s valuable insights apply across various aspects of life, including professional and personal settings.

Through Knight’s talk, participants gained a deeper understanding of creating a courageous environment within their organizations.

4. Slack: The Evolution of Digital Headquarters

Salesforce’s acquisition of Slack in 2020 for $27.7B led to the ongoing development of the “Digital HQ,” a unified online space for data, operations, conversations, and collaborations.

Deloitte Digital’s case study illustrates how Slack can eliminate silos, encourage adaptability, and create a transparent work environment that empowers teams, irrespective of their location.

To learn more about Slack’s capabilities and its role in enhancing collaboration and automation, watch the Salesforce+ presentation hosted by Stuart Templeton (Head of UKI Sales, Slack, Salesforce).

How to Register for Salesforce World Tour, 2023

To ensure a smooth registration process for the Salesforce World Tour, 2023, follow these step-by-step instructions:

  • Visit the Official Website. Navigate to the Salesforce Events page and select the event location you wish to attend.
  • Review Event Details. Explore the event page to find details on the agenda, venue, date, and other important information. Make sure to review any deadlines or requirements specific to the event.
  • Click to Register for Free. Once you’re ready to register, click the “Register” button on the event page. You’ll be redirected to the registration form.
  • Complete the Registration Form. Fill out the registration form with your personal and professional information, such as name, email address, company, job title, and any other required details. Be sure to double-check your information for accuracy.
  • Pricing and Payment. Depending on the event location, there might be a registration fee. If applicable, provide your payment information and choose your preferred payment method. Review any available discounts or promotions, such as early bird pricing, group discounts, or special offers for Salesforce customers or partners.
  • Agree to Terms and Conditions. Read and agree to the event’s terms and conditions, privacy policy, and any other legal requirements.
  • Submit Your Registration. Once you’ve completed the form and agreed to the terms, click “Submit” to finalize your registration. You should receive a confirmation email with further details, including your registration number and a link to access the event (if attending virtually).
  • Stay Informed. Monitor your email and the Salesforce World Tour website for updates, agenda changes, and other event-related information. Download the Events app to enhance your event experience and stay connected with other attendees.

People Also Ask

Will mulesoft connect happen in 2023.

MuleSoft CONNECT will be a part of the Salesforce World Tour NYC in 2023. The official agenda for MuleSoft-related sessions and activities will be announced closer to the event. Attendees can expect plenty of MuleSoft experiences in the IT Exploratorium and main Campground.

Will Slack Frontiers Happen in 2023?

Slack Frontiers is one of the biggest elements of the Salesforce World Tour. It offers attendees a chance to learn about the latest features of Slack within Salesforce and hear from industry experts on how to use these tools for business success. Attendees can also experience hands-on product demos and find out more about building integrations with Salesforce.

What is included in a Salesforce World Tour ticket?

A Salesforce World Tour ticket covers admission to the event, access to breakout sessions, keynotes, hands-on training workshops, networking opportunities with fellow attendees, and a variety of other events related to Salesforce products and technologies.

What are the Salesforce World Tour COVID-19 health and safety measures?

At the Salesforce World Tour, 2023, event planners and venue personnel are committed to providing a safe and secure environment for all attendees. They will follow all local health and safety guidelines in accordance with WHO recommendations. As of now, there are no mandatory mask requirements or proof-of-vaccination policies.

Do Salesforce World Tour events have a code of conduct?

Salesforce World Tour (and all other Salesforce events) have a code of conduct that all attendees, speakers, and personnel must abide by. You can view the full code of conduct here .

Are Salesforce World Tour experiences open to international travelers?

Yes, Salesforce World Tour experiences are open to international travelers. However, we recommend that all attendees familiarize themselves with the local travel restrictions and advisories before attending any Salesforce World Tour event. Make sure to bring your passport and visa (if applicable) when traveling outside of your home country.

What is Salesforce+?

Salesforce+ is a novel streaming platform that offers prime access to select World Tour NYC episodes, along with unlimited viewing of Salesforce’s original content. Enjoy insightful presentations from industry leaders, customer success narratives, and trailblazing innovations from any location. The membership is complimentary, user-friendly, and open to all.

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Top 5 Reasons to Attend a Salesforce World Tour

Salesforce World Tour events bring Salesforce users, partners, customers, and the surrounding community together for a day filled with innovation, transformative learning, and inspiring conversations around today’s business challenges. Whether you’re currently using Salesforce for CRM or exploring the possibility of moving onto the platform, the Salesforce World Tour New York is the event.

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Here are the top 5 reasons to attend this year’s World Tour.

1. It’s Completely Free to Attend If budgets are tight, this event is just right for your business. The Salesforce World Tour is free to all attendees, whether you’re a current Salesforce user or not. You’ll walk away having learned about the latest Salesforce products, processes, and opportunities without having to pay to attend. A win-win!

2. Get the Latest on AI and Customer 360 During Dreamforce last year, Salesforce relaunched Einstein 1 Platform , a trusted AI platform designed to connect data to create a cohesive profile of their customer. The Salesforce World Tour will dive into where the Einstein platform fits into the Customer 360 suite of Salesforce tools, share live demos of the product, and provide product experts on-site to answer questions specific to your unique business.

3. Sessions for Every Industry and Role As the leading CRM, Salesforce serves nearly every industry and touches every role. Let’s say you’re in marketing or sales—there are sessions for you. If your company falls under the manufacturing industry—there are sessions for you. With 80+ sessions available, you’re bound to find demos, workshops, and sessions that are right for you and your current business needs. In fact, you can explore the sessions now and filter by role, industry, and Salesforce product.

4. Feed Your Inspiration Ever feel like you’re constantly in “go-mode” and can’t find the time to think strategically? The Salesforce World Tour NYC weaves in several opportunities to network and brainstorm with the Salesforce Community—helping you to clear the clutter in your mind and gather ideas that will impact your business strategy and departmental plans as you prepare for 2024. It’s one of the best ways to give yourself space to think creatively and be inspired by other successful businesses.

5. Enhance Your Salesforce Experience with AppExchange Partners The beauty of Salesforce lies not only in the technology that powers the platform but also in the marketplace of solutions that extend the capability of your Salesforce org. From e-signature technology like DocuSign to a native accounting platform like Accounting Seed , there are a number of providers to learn from and explore (and many will give you a demo onsite!).

As a leading, fully Salesforce-native accounting solution, Accounting Seed invites you to visit with us during the Salesforce World Tour New York. Register for free today before space fills up. And be sure to stop by the Accounting Seed booth to learn how we can help you connect your data from sales lead to accounting ledger on the Salesforce Platform.

About Accounting Seed

Headquartered in Columbia, Md., Accounting Seed was founded in 2008 and published on the Salesforce AppExchange as a native accounting solution in 2011. The platform’s innovative and flexible architecture allows customers to manage their financial data  their  way. Accounting Seed’s secure and trusted technology enables a 360-degree view of a customer’s business, putting time back in their hands and empowering financial growth. Learn more at  accountingseed.com  or on the  Salesforce AppExchange .

See Accounting Seed in action

Get a close-up view of how accounting on Salesforce can eliminate the need for costly integrations—and silos of mismatched information—by sharing the same database as your CRM.

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Salesforce World Tour Sydney 2024

Salesforce World tour Sydney 2024

Get ready for an exhilarating experience at the Salesforce World Tour Sydney 2024! This premier event is set to bring together industry leaders, innovators, and Salesforce enthusiasts for a deep dive into the latest trends and transformative technologies shaping the future of business.

Table of Contents

Event Highlights:

  • Keynote : Immerse yourself in the vision of the future as Salesforce executives and thought leaders take center stage to unveil groundbreaking innovations and strategies.
  • Trailblazer Chronicles: Be inspired by real-world success stories from Trailblazers who have harnessed the power of Salesforce to drive change, achieve milestones, and revolutionize their organizations.
  • Demos, Sessions and Hands-On Workshops: Elevate your skills through interactive workshops tailored for developers, administrators, and business strategists. Gain practical insights and take your Salesforce expertise to the next level.
  • Expo Excitement: Navigate the bustling expo floor to discover the latest Salesforce products, solutions, and partner offerings. Engage in dynamic conversations with experts and uncover ways to enhance your Salesforce journey.
  • Networking: Forge meaningful connections with industry peers, experts, and fellow Trailblazers. Share experiences, exchange best practices, and expand your professional network in an atmosphere buzzing with collaboration.
  • Swag: Last but not the least different and unique swags or goodies from world tour sponsors and Salesforce itself.

— Salesforce World Tour Sydney 2024

Here is Salesforce World Tour Sydney Agenda!

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Source: Salesforce

When World Tour Sydney 2024 will happen?

The air is buzzing with excitement as we expect the grand kickoff of When World Tour Sydney 2024. The organizers have meticulously planned for Wednesday , February 28, 2024 , between 8 AM – 6:30 PM AEDT . It is going to be a seamless and unforgettable experience for attendees and sponsors. Mark your calendars for this extraordinary event. It promises to be a celebration of music, culture, and community.

Where World Tour Sydney 2024 will happen?

Like previous years, ICC Sydney will host World Tour Sydney again in 2024. This venue has been chosen to provide the perfect backdrop for the festivities, ensuring an immersive experience for all attendees.

World Tour Sydney 2024 Tickets

Before you attending this event, you must be thinking it’s affordability. So, here is a good news. World Tour Sydney 2024 is a Free event. All you have to do is to click the below registration link and secure your spot: Registration link

Cost : Free

What to experience at World Tour Sydney 2024

2024 world tour main focus would be on AI and there would be demonstrations and talks about Salesforce new product Data cloud and Einstein AI . This is something you can see on Salesforce’s tagline world’s trusted #1 AI CRM .

What to experience at World Tour Sydney 2024

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Kremlin (Moscow) Tickets Price – All you Need to Know

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Are you planning to visit Moscow ? Looking to book Kremlin tickets? As one of Russia’s most visited attractions, the Kremlin is in high demand from tourists who want to see this UNESCO World Heritage site.

In this post, you will learn about Kremlin tickets’ price, how to skip the line and not queue at the entrance gate, how to book last-minute tickets and guided tours, and everything else you need to know about this stunning place.

How much do Kremlin tickets cost?

Who are eligible for discounts, how do you book kremlin tickets in advance how do you skip the line, are there any kremlin guided tours are they worth it, are there any kremlin tours combined with other attractions in moscow, is the kremlin ticket included in any attractions city passes, what will i see, what are the kremlin opening hours, avoid the crowd – what is the best time to visit the kremlin, travel tips.

Don’t feel like reading ahead? Click here to book Kremlin tickets & tours right now.

Kremlin tickets price

The Kremlin takes on several roles and is primarily a place where the government resides. However, it is also a major tourist attraction and several places are opened to the public. Please find below tickts price for each areas.

1 – Ticket to the Armoury Chamber

This ticket provides admission to the Armoury Chamber. You will discover a world-famous treasure house displaying more than 4,000 unique exhibits.

  • Ticket to the Armoury Chamber costs 1,000 RUB (US$ 16) for adults and are free of charge for visitors under 16 years old.

Visitors must book a time-slot when purchasing their tickets. Visits start at 10 am, 12 pm, 2:30 pm and 4:30 pm.

2 – Ticket to the architectural complex of Cathedral Square

This ticket includes admission to the following museums-cathedrals: the Assumption Cathedral, the Archangel Cathedral, the Annunciation Cathedral, the Church of Laying Our Lady’s Holy Robe, and the Patriarch’s Palace with the Twelve Apostles’ Church.

This ticket also provides admission to the Ceremonial mounting parade of the Presidential regiment.

  • Ticket to the archtectural complex of Cathedral Square costs 700 RUB (US$ 11) for adults and are free of charge for visitors under 16 years old.

3 – Ticket to the Museum of History in the ‘Ivan the Great’ Bell Tower

Part of the Cathedral Square, you will find the “Ivan the Great” Bell Tower. You will learn more about the history of the Bell Tower and its spectacular architecture, and enjoy a breath-taking view of the Kremlin panorama.

  • Ticket to the Museum of History in the ‘Ivan the Great’ Bell Tower cost 350 RUB (US$ 5.5). Children under 14 years old are not allowed.

Please note that tickets to the Bell Tower are available on site only. Visits start at 10:15 am, 11:15 am, 1 pm, 2 pm, 3 pm, and 4 pm.

4 – Ticket to the Diamond Fund

Part of the Armory Chamber, the Diamond Fund is one of the 3 most valuable collections in the world, along with the Imperial Crown Jewels of Iran and the Crown Jewels in the UK.

  • Ticket to the Diamond Fund cost 500 RUB (US$ 8).

The exhibition is open to the public daily from 10 am to 5 pm with visits starting every 20 minutes.

The Kremlin offers free entry for anyone under the age of 16, which includes entry to the Armory Chamber and Cathedral Square. However, free-entry tickets can’t be purchased online and need to be collected at the ticket booths of the Kremlin.

There are no free or discounted tickets for students, people with special needs or senior citizens.

Kremlin skip the line tickets

The Kremlin is one of Moscow’s busiest tourist attractions, which means you should book Kremlin tickets online to avoid lengthy queues at the site. During the high seasons, lines for tickets are especially long and wait times can last several hours – meaning you are left waiting around for a very long time.

Booking online let you go straight to the Armory Chamber or Cathedral Square. You can purchase tickets online via the official website or through an online tour company. The latter often include live tour guides and combine Kremlin visits with other Moscow attractions. Use our search engine to compare prices between different providers to see who is offering the best deals on Kremlin tickets for your desired date.

  • Kremlin tickets & tours

Kremlin guided tours

Absolutely. Kremlin guided tours offer many advantages.

Learn more: Receiving information from a live expert can add more context and help you better understand the history behind the Kremlin – and there is a lot of history!

Skip the line : No need to queue at the entrance gate. Your tickets are already booked and your tour guide waiting for you. Skip the line and head straight inside the Kremlin.

Pick the right guided tour : The majority of online tour companies provide live guides for their Kremlin tours. Most of these tours are in English, though they are also available in other languages. There are also private tours available which include a guide. These tours are great if you have a keen interest in the history of the Kremlin and want to ask plenty of questions along the way.

Yes! If you wish to visit several attractions during your stay in Moscow, booking a guided tour that combines several attractions is a great way to save time and money. Add the Moscow Metro or the Red Square to your Moscow visit.

Kremlin + Moscow Metro : Combine your visit to the Kremlin with a tour to the Moscow Metro – one of the world’s most incredible public transport systems.

Kremlin + Red Square : Learn more about Russia’s history at the Kremlin, and marvel at the beauty of the famous Red Square.

If you have a Moscow CityPass, we’ve got good news for you: the Kremlin is included as one of the 40 attractions available with the pass. However, the Moscow CityPass only grants access to Cathedral Square. You won’t be able to gain access to the Armory Chamber and Diamond Fund.

The Moscow CityPass is a Moscow guest card that gives you access to the city’s primary attractions as well as a host of other discounts. Other sites included with the pass include St. Basil’s Cathedral, State Historical Museum, and State Tretyakov Gallery.

visit the Kremlin

The Kremlin covers an incredible 27 hectares of land and features numerous palaces and cathedrals as well as the Armory Chamber. The entire complex is surrounded by the famous Kremlin Wall, with the eastern part bordering Red Square – another popular Moscow tourist attraction.

The primary attractions at the Kremlin are as follows:

Armory Chamber 

Despite its name, the Armory doesn’t feature any weapons. Instead, it has a large collection of works of art from Russia and Europe that date back as far as the fifth century. It also has one of the largest collections of Faberge eggs, as well as royal vestments, tsars (Russian emperors before 1917), crowns and carriages. Expect a full tour of the Armory to take around 2 hours.

The Diamond Fund 

A separate exposition within the Armory, the Diamond Fund houses one of the most important diamond exhibits in the  world and is similar in stature to the Crown Jewels of Great Britain.

The Cathedral Square 

One of the most-visited parts of the Kremlin, Cathedral Square is a collection of 3 spectacular cathedrals: Cathedral of the Assumption, Cathedral of the Archangel Michael, and Cathedral of the Annunciation. The plaza itself is famous for being the site of coronations and funeral processions for all of the Russian tsars. Other noticeable attractions, such as Patriarch’s Palace, the Church of the Deposition of the Robes and the Church of the Twelve Apostles, can also be found on Cathedral Square.

‘Ivan the Great’ Bell Tower Complex

Situated at the boundary between the Ivanovskaya Square and the Cathedral Square, the ‘Ivan the Great’ Bell Tower Complex is the focal point of the Kremlin and has been an architectural focus of Moscow for centuries.

The Kremlin is open every day of the week except on Thursdays.

  • The Armory Chamber is open from 10 am to 6 pm. Visits start at 10 am, 12 pm, 2:30 pm, and 4:30 pm.
  • The Cathedral Square is open from 9:30 am to 6 pm duinf the Summer Season (May 15 – September 30) and from 10 am to 5 pm during the Winter Season (October 1 – May 14).

best time to visit the Kremlin

There are two aspects to take into consideration when planning your trip to the Kremlin: time of visit during the day and time of visit during the year. Parts of the Kremlin tour are outside, which means that the weather can have an impact on your experience.

Best time of the year to visit the  Kremlin

April to August tend to be the best months to visit the Kremlin. The winter months in Moscow can be harsh, with temperatures going into the minus. If you visit at this time of year, make sure you wrap up warm.

Best time of the day to visit the Kremlin

Early mornings and towards the evenings are the best times to see the Kremlin away from the crowds. A visit to the Armory Chamber and Cathedral Square takes about 4 hours if you want to see everything, so make sure that you give yourself plenty of time in advance.

Kremlin travel tips

  • Book online to make sure to skip the line at the entrance gate.
  • Make sure to arrive on time. The visit is possible strictly on time indicated on your ticket and there are no refund.
  • There are no restaurants or snack shops at the Kremlin.
  • Cameras are allowed in Cathedral square but not inside the Armory Chamber.
  • Large suitcases are not allowed in the Kremlin, but there is luggage storage at the premises.
  • Baby strollers are allowed.
  • Women are required to cover their heads if visiting a Russian orthodox cathedral, while men must remove hats

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My Moscow Pass

Moscow Zoo Tickets

About moscow zoo tickets.

Moscow Zoo tickets give you the opportunity to witness the diverse wildlife at Russia's largest zoo and be astounded to observe more than 7500 distinct animals of over 1000 species. You will observe native and exotic animals like polar bears, Siberian tigers, elephants, monkeys, a pair of Giant Pandas, and dolphins all in one place while also learning some interesting facts about them. This 1864-founded zoo also supports the rescue and rehabilitation of injured wildlife as well as the research and conservation of endangered species.

Explore the enclosure for the big cats to see the lions and tigers, or take a stroll around the central ponds to witness exotic birds. Visit the Exotarium to see the incredible world of coral reefs and more than 100 different fish species from the three oceans of the world. Reserve your Moscow Zoo tickets for nocturnal animal exhibits, daily feeding demonstrations to view the animals at their most active, or zookeeper talks to learn more about the animals and the park's conservation efforts.

History of Moscow Zoo

Moscow Zoo

From its humble beginnings as a modest zoological park to the prestigious educational, scientific, and conservation organisation that it is today, Moscow Zoo has gone a long way. It is one of Europe's oldest zoos, founded on January 31, 1864, by the Imperial Russian Society for the Acclimatisation of Animals and Plants near the Presnensky Ponds. It opened to the public on February 13 with a wide collection of animals and birds, including 7 reptile species, 153 domestic wild animal and bird species, and 134 domestic animal species. At the time of its opening, the Moscow Zoo also had a few exotic species such as two lions, two tigers, a leopard, a jaguar, a rhinoceros, and an alligator.

The Moscow Zoo today houses over 7500 animals and birds from over 1000 different species. From the Monkey House, Cats Row, Night World, and Fauna of China to the Elephant and Aquariums, each new addition to the zoo offers a distinct experience. There are various activities designed specifically for children, such as ZooMasters, Pony Club, and Zoostudia, that give both enjoyable and educational experiences. With so much to see and do, Moscow Zoo tickets are a good way to spend quality time with family while also learning about various animal species and their importance to our ecosystem.

Explore Moscow Zoo

Moscow Zoo Museum

Situated in the zoo's oldest building, it is the museum dedicated to the zoo's history and business. It is jam-packed with useful information about zoos all over the world, their history, and their residents. The side hall and central hall of the museum house a permanent exhibition of natural science and the history of the Moscow Zoo. Book your Moscow Zoo tickets to check out the museum's assets, including over 10,000 zoo coats of arms and sculptures, paintings, and sketches by Russian masters of animalistic such as Alexei Komarov, Vasily Vatagin, Vadim Trofimov, Alexei Tsvetkov, and Andrei Marts.

Moscow Zoo

The Residential House of P.T. Klyuev, a cultural historical landmark located in the zoo's oldest section, houses an exhibition honouring Vladimir Vladimirovich Spitsin, the first president of the Moscow Zoo. Inside, you'll be greeted by a variety of large pictures that accurately depict Spitsin's personality. The first hall has office supplies, annual reports, and presents. In the second hall, there are photographs of Vladimir Vladimirovich with animals. The big hall also houses furniture and other things from Vladimir Vladimirovich's office, while the third room is dedicated to reminiscences. The exhibition pays tribute to Spitsin's work and dedication to animal welfare.

Moscow Zoo

The Transition Bridge, which hangs over the Big Georgian Bolshaya Gruzinskaya Street, connects the Zoo's Old Territory to the New Territory, which opened in 1924. This pedestrian bridge connects the zoo's old and new sections and features aluminium alloy rails that resemble sea waves, adding to the attraction's splendour. The New Territory is home to a natural coral reef as well as huge butterflies, crocodiles, giraffes, monkeys, polar bears, tigers, and other creatures. The Old Territory, on the other hand, features leopards, cheetahs, elephants, and other felines, as well as wolves, penguins, and seals.

Zoo

The sanctuary's most prized possessions are big cats, which you can see by purchasing Moscow Zoo tickets and visiting the zoo's Old Territory "Cat Row'' enclosures. Among the medium-sized cats that live here are the white Bengal tiger, the snow leopard, quick-footed cheetahs, an Amur leopard, and the Pallas's cat. There are also lynxes, a manul, and a cougar in the Cat Row. The Cat Row enclosures were recently renovated and expanded to provide more space for hunting, enjoyment, and game. High-strength glass has replaced the nets, enabling a clearer view of the cats and removing the possibility of visitors feeding them.

Moscow Zoo

This panda pavilion, which has two indoor and two outdoor enclosures, is situated on the left side of the Old Zoo grounds. It includes playgrounds, obstacles, groves, streams, ponds, and shelters that are kept in a particular microclimate for pandas. In the visiting corridor, there is an interactive exhibition about the history of giant panda research and preservation. Rui and Dingding are two resident pandas at the Moscow Zoo that arrived from China in April 2019 for a 15-year stay. There is an aviary next to this huge panda pavilion where you can see a black-necked crane in the summer.

Moscow Zoo

Explore this yellow-blue zone of the Old Territory of the Zoo, which is constructed in the oriental style and is known as "Elephant," with your Moscow Zoo tickets. This complex, which was built in 2003 for the comfort of animals, has a fountain, a shower, and a swimming pool. You'll be delighted to witness elephants having fun on the sand-covered floor of the outer area. This zone is open all year and visitors can see elephants in the outdoor area in the summer and the indoor section in the winter. Four Asian elephants live here: a man, a female, their grown daughter, and their young son.

Plan Your Visit to Moscow Zoo

Moscow Zoo

Location : 1 Bolshaya Gruzinskaya street, Moscow

Timings : Tuesday to Sunday: 9:00 am to 7:00 pm (subject to change depending on the length of daylight)

moscow zoo.jpg

By Metro : The zoo is right across the street from the metro station Krasnopresnenskaya, and it's only a few minutes walk from the metro station Barrikadnaya.

By Bus : Bus lines 64, 64, 896, m6, and t79 stop at the nearby Krasnopresnenskaya stop, which is right opposite the zoo.

By Car : Moscow Zoo is approx. 4 km from the Moscow City Centre, which you can easily cover in 12 to 15 minutes via Tverskaya ulitsa, Bolshaya Gruzinskaya ulitsa.

Moscow Zoo

The best time to visit the Moscow Zoo is during Russian Summer i.e. between June and August for comfortable temperatures and lots of daylight. Visit the zoo during the opening hours to avoid crowds and to have enough time to enjoy all of the zoo's attractions. Book your Moscow Zoo tickets for any weekday to avoid the weekend crowd.

Moscow Zoo

  • Don't feed the animals.
  • Pets are not permitted.
  • Do not enter the service areas.
  • Keep an eye on your kids and do not let them climb over walls or fences.
  • Avoid making loud noises, teasing, or approaching animals.
  • Do not trash and keep the zoo tidy.
  • Smoking is prohibited.

Why visit the Moscow Zoo?

Moscow Zoo, which is home to over 7500 animals from over 1000 species, is a must-see for all nature and wildlife enthusiasts. You can observe both domestic and exotic species in their natural habitats, such as the Snow Leopard, Siberian tiger, and giant pandas, and learn about the zoo's conservation programmes.

Where can I book Moscow zoo tickets?

You can purchase Moscow Zoo tickets at the entrance, however, it is recommended to book them in advance online. It allows you to avoid huge lineups and save money on ticket fees.

Do I need to book Moscow zoo tickets in advance?

Yes, you must get your Moscow Zoo tickets in advance because they sell out quickly and may not be available at the last minute.

What are the timings for Moscow Zoo?

Moscow Zoo is open from Tuesday to Sunday from 9:00 am to 7:00 pm, although opening hours are subject to change based on the length of daylight.

Is it worth visiting Moscow Zoo?

Moscow Zoo is well worth a visit because it is home to over 7500 different animals, which you can see in various exhibits and sessions. Here, you can also learn about animals and their importance to the environment from their keepers.

How big is Moscow Zoo?

The Moscow Zoo covers an area of 21.5 hectares (53 acres). It originally covered 10 hectares (25 acres), but after several restorations, it was expanded to 21.5 hectares.

What is the best time to visit Moscow Zoo?

The best time to visit the Moscow Zoo is early morning on a weekday to get plenty of time to explore its attractions and enjoy the zoo with only a few people around.

How many animals are in the Moscow zoo?

The Moscow Zoo is home to roughly 7500 creatures from approximately 1000 different species, including mammals, birds, reptiles, amphibians, fish, and invertebrates.

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2 Youths Planned Attacks on Taylor Swift’s Vienna Concerts, Authorities Say

A suspect confessed to a plot using explosives and other weapons to kill as many attendees as possible, security officials said. The singer’s three-concert Vienna run was canceled.

Five people stand outside a large modern building.

By Christopher F. Schuetze

Reporting from Leipzig, Germany

The youths accused of planning to attack a Taylor Swift concert in Vienna had hoped to kill as many people as possible, the Austrian authorities said on Thursday, outlining a plot designed to copy some of the worst terrorist assaults of the last decade.

“The suspects actually had very specific and detailed plans to cause a tragedy on the scale of Paris, Manchester or Moscow,” Karl Nehammer, the chancellor of Austria, said Thursday afternoon at a news conference, referring to attacks that killed hundreds of concertgoers in all. Mr. Nehammer said the two, arrested less than 24 hours earlier, wanted to leave a “trail of blood.”

Ms. Swift had scheduled three concerts in Vienna, the first on Thursday, and she had been expected to draw more than 200,000 fans from across the world. Barracuda Music, the promoter for the Vienna run, canceled the shows on Wednesday night in what it characterized as a decision coordinated with Ms. Swift’s management.

The Austrian authorities did not publicly identify either of the people arrested. They described the main suspect as a 19-year-old man who was radicalized online and swore an oath of allegiance to the Islamic State.

Franz Ruf, the head of public safety and Austria’s highest-ranking police officer, said at a news conference earlier on Thursday that the suspect had confessed to the terror plans after being arrested, providing detailed insight into his intentions, which included using explosives and weapons to kill attendees.

Searching the young man’s home in the town of Ternitz, about 40 miles south of Vienna, where he lived with his parents, the police found machetes, knives, explosives, timers and chemicals to make explosives, as well as steroids, Islamic State propaganda and 21,000 euros in counterfeit bills, Mr. Ruf said. The man had successfully fabricated bombs using instructions found online, the police said.

He did not have a ticket to any of the concerts. But the authorities found a police siren system, which they said could have allowed an attacker to enter or flee the site in a car.

When the suspect, who was born in Austria but has Macedonian roots, quit his job last month, he told colleagues he had big plans, according to investigators. He then changed his appearance, they said.

The tip that led to the arrests came from U.S. intelligence, according to U.S. officials. Omar Haijawi-Pirchner, the head of Austria’s domestic intelligence agency, acknowledged on Thursday that the tip had come from abroad but did not attribute American officials.

Earlier this year, U.S. officials warned their Russian counterparts of an imminent threat in Moscow , but Russian security forces failed to stop an attack on a concert .

The second person arrested in Austria was a 17-year-old suspected of being an accomplice. Mr. Ruf said he was known to the police and had recently started a job for an events services provider working at the Ernst Happel Stadium, where Ms. Swift was scheduled to perform. He was arrested on Wednesday at the stadium, and had broken up with his girlfriend last week, in what investigators think was preparation for the attack.

A 15-year-old was also questioned and confirmed many details of the main suspect’s confession, Mr. Ruf said. The police believe the boy was not an active participant in the plot but knew of its details, he added.

With the suspects in custody, Mr. Ruf said there was no longer an imminent threat.

Mr. Haijawi-Pirchner, the domestic intelligence director, said his agency had not pushed to cancel the concerts, but understood the reasoning for doing so. Later, Chancellor Nehammer called it a “very responsible and understandable” decision.

Gerhard Karner, Austria’s interior minister, said “the situation was serious,” noting that Austria had been on a higher alert since the Hamas-led attacks on southern Israel last October. “The danger from Islamist extremism in Europe has increased significantly following the terrible terrorist attack by Hamas on Israel,” he said.

Concerts have been targets elsewhere in Europe in recent years. In 2015, gunmen attacked a concert venue in Paris , killing more than 90 people and wounding hundreds. In 2017, a suicide bombing at an Ariana Grande concert in Manchester, England, killed 22 people. And in March, gunmen attacked the Moscow concert , killing more than 140. Those assaults were carried out by men who were inspired by or linked to the Islamic State or its ISIS-K, an ambitious affiliate that has set its sights on attacking Europe.

Ms. Swift’s fans were also victims in England last week, when three girls were fatally stabbed and others wounded during a Swift-themed dance class. A suspect, who just turned 18, was arrested in connection with the assault, which the police have said is “not being treated as terrorist-related.”

Next week, the singer’s global tour is scheduled to begin a run of five sold-out shows at Wembley Stadium, a 90,000-capacity arena in London.

Neither Wembley Stadium nor A.E.G. Presents, the promoter for the tour’s British dates, immediately responded to emails asking about how the events in Austria might affect those shows. But a spokesman for London’s Metropolitan Police said in a statement that there was “nothing to indicate that the matters being investigated by the Austrian authorities will have an impact on upcoming events here.”

Eric Schmitt contributed reporting from Washington, Sarah Maslin Nir from Vienna, and Alex Marshall from London.

Christopher F. Schuetze is a reporter for The Times based in Berlin, covering politics, society and culture in Germany, Austria and Switzerland. More about Christopher F. Schuetze

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