• New Zealand
  • American Samoa
  • Cook Islands
  • New Caledonia
  • Papua New Guinea
  • Philippines
  • Solomon Islands
  • Timor Leste
  • United Arab Emirates
  • United Kingdom
  • United States of America

Credit card travel insurance

How do I qualify for travel insurance using my credit card?

If you have an ANZ Airpoints Visa Platinum credit card, and you pay for at least half of your pre-paid travel expenses with your card you may be eligible to receive overseas travel insurance.

To check your eligibility, please visit our ANZ travel insurance website

Secure email via Internet Banking

  • Send bank mail

0800 269 296

Monday to Friday, 8am - 8pm Saturday and Sunday, 8am - 6pm

  • All phone numbers

Visit a branch

  • Find an ANZ branch

ANZ credit card complimentary travel insurance

Wondering what cover you get with anz credit card complimentary travel insurance here’s what you need to know and how to make a claim..

Amy Bradney-George's headshot

  • Credit cards
  • Frequent flyer
  • Credit score
  • Money management
  • Sustainability

Jason Loewenthal's headshot

In this guide

Which ANZ credit cards have complimentary travel insurance?

How can you access anz credit card international travel insurance, what's covered by anz complimentary international travel insurance, pre-existing medical conditions, how to make a claim through your anz credit card complimentary international travel insurance policy, other types of anz complimentary credit card travel insurance, anz credit card complimentary insurance for shopping, anz business credit card complimentary insurance options, frequently asked question, what you need to know:.

  • ANZ credit cards with complimentary international travel insurance offer comprehensive cover for up to 3 or 6 consecutive months when you travel overseas.
  • You'll get cover when you meet the requirements before travelling (e.g. by paying for your trip with the card).
  • Your spouse and dependants travelling with you can also get cover, but there are some requirements and exclusions .
  • Do you have a question or need to make a claim right now? Call the insurance provider, Allianz, on 1300 135 271 (from Australia) or +61 7 3305 7465 (from overseas).

If you have an eligible ANZ credit card, you may be able to use this cover when you meet the eligibility requirements in the insurance policy booklet, including (but not limited to):

  • Prepayment of at least $250 of your travel costs before you leave Australia
  • Having a return overseas travel ticket to Australia before the start of your trip

Cover may also be available for your spouse and/or eligible dependents when both you and they meet the requirements in the policy information booklet.

If you need written confirmation of cover, you can also visit http://www.checkyourcover.com.au/anz or call Allianz on 1300 135 271 for more details.

Here, we've broken down the key options for different types of claims and situations. But remember: you should always read the insurance policy booklet for complete details of the cover.

Medical, dental and emergencies cover with an ANZ credit card

Please note that each travel claim is subject to an assessment and there may be an excess applicable.

ANZ complimentary international travel insurance for cancellation, delays, accommodation and transport

Luggage and personal items cover offered with anz credit card complimentary insurance, does anz complimentary credit card travel insurance cover pandemics.

Yes, if you are diagnosed with COVID-19 or another epidemic/pandemic illness, this insurance offers cover for claims relating to:

  • Overseas emergency assistance (including medical evacuation and repatriation)
  • Overseas emergency medical
  • Cancellation
  • Additional expenses

Please contact Allianz if you have a pre-existing medical condition and would like to know if you will be covered under the ANZ complimentary insurance policy.

If it's an emergency, call Allianz on +61 7 3305 7465 when you're overseas or 1300 135 271 in Australia. You can also submit a claim online by following these steps:

  • Go to the Allianz online claims portal at https://claimmanager.com.au/anz/agreement
  • Confirm you agree with the terms and conditions, then select "Create new claim"
  • Select the "Credit card insurance" option and provide details of your card
  • Fill in the details on the claim form and upload your supporting documentation

You will be contacted about your claim within 10 business days, according to the online claims website.

What to include in your claim

With insurance claims, include as many details as you can. This makes it easier for the insurer to look at the claim and your eligibility for a payout. Some examples include:

  • A referral or letter from a doctor or other professional you see in relation to a claim
  • Photo evidence
  • Police reports

Tip: Use a travel wallet or create an online folder to keep all your important documents together. This could include your passport, itinerary, printed tickets, a copy of the ANZ card insurance policy booklet – plus anything that could become supporting documentation for claims.

Domestic travel insurance

  • What is it? Cover for specific issues that come up when you're travelling to a different state or territory in Australia. This includes:
  • Cancellation: Up to a maximum total limit of $3,000 for all claims combined.
  • Flight delay expenses: After 4 hours or more, $125 per person up to a maximum of $300.
  • Additional expenses: Up to a maximum total limit of $3,000.
  • Luggage: Up to $750 for each covered item, up to a maximum total limit of $2,000.
  • Luggage delay: After 4 hours or more, $125 per person up to a maximum total limit of $300 for all claims combined.
  • Is there an excess cost? There is a $100 excess cancellation, additional expenses and luggage claims.

Rental vehicle excess in Australia insurance

  • What is it? Maximum total limit of up to the amount specified in your rental vehicle agreement or $5,000, whichever is the lesser for all claims combined during the rental.
  • When can I use it? If you’ve used your ANZ credit card to pay the full cost of the vehicle rental.
  • Is there an excess cost? $100 per claim.

How to make a claim under one of these policies

ANZ credit cards give you access to other types of insurance for items you buy. Here's a basic explainer of each one:

  • Purchase protection insurance: Offers cover for up to 90 days when you buy a new item with your eligible card and it's then stolen, accidentally damaged or lost. It covers household and personal items such as laptops, shoes, jewellery and glasses.
  • Extended warranty insurance: Cover that doubles the manufacturer's warranty for items bought in Australia, up to a maximum period of 12 months.

Don’t have complimentary insurance on your credit card yet? Compare ANZ credit cards or other cards that offer insurance .

All ANZ business credit cards offer complimentary unauthorised transaction insurance. Some also offer complimentary international travel insurance and transit accident insurance. Here’s a summary for different ANZ business cards:

Have an ANZ credit card that’s not on this list? Check the terms and conditions available on the ANZ website to see if your card is eligible. Or, look at ANZ travel insurance you can get without a credit card.

Can I get proof of my cover?

Yes. If you’re going on a cruise or tour that requires proof of insurance, you can get a letter of eligibility online at www.checkyourcover.com.au/ANZ .

Jason Loewenthal's headshot

Amy Bradney-George

Amy Bradney-George was the senior writer for credit cards at Finder, and editorial lead for Finder Green. She has over 16 years of editorial experience and has been featured in publications including ABC News, Money Magazine and The Sydney Morning Herald. See full bio

More guides on Finder

The ANZ Rewards Platinum Credit Card offers up to 100,000 bonus Velocity Points and a range of complimentary insurance covers.

Receive $250 back to your card with this promo offer. Plus, save with a competitive 13.74% p.a. purchase rate.

This platinum card offers a $0 first-year annual fee, $300 credit back offer and complimentary insurance covers.

The ANZ Frequent Flyer Black has a competitive bonus Qantas Points offer and perks including Qantas Club Lounge invitations and complimentary insurance. Weigh up if it's worth the $425 annual fee.

Compare the features of the ANZ Rewards Black, including 180,000 bonus points offer, a high earn rate and complimentary insurance.

The ANZ Rewards Platinum Credit Card offers a competitive rewards program, 100,000 bonus ANZ Reward Points and a range of complimentary insurance covers.

Save with a 0% p.a. interest rate on balance transfers for 28 months. Plus, pay a $0 annual fee for the first year and 13.74% p.a. purchase rate.

Earn Qantas Points as you spend, enjoy complimentary travel insurance and take advantage of an introductory offer on the ANZ Frequent Flyer Platinum.

This entry-level card offers a $0 first-year annual fee, $125 credit back offer and mobile payments through Apple Pay, Google Pay and Samsung Pay.

Ask a question

Click here to cancel reply.

You are about to post a question on finder.com.au:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com.au is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

155 Responses

Default Gravatar

Does ANZ credit card insurance cover cruises leaving from overseas ports?

Avatar

It looks like cruises are covered. Page 14 of the ANZ PDS defines overseas as “outside of Australia and its territories, and includes when you are aboard a foreign registered cruise vessel in Australian territorial waters”.

Hope this helps!

Does my complimentary travel insurance also cover my wife travelling with me

Avatar

Hi Bob, Yes, if your wife is travelling with you for the entire trip and both of you meet the requirements, you’ll both be able to use this travel insurance. If you have more specific questions about this cover, you can also contact the insurer Allianz on 1300 135 271. I hope this helps.

We are going on a 35 day cruise going around Australia with many stops in Australia and also one stop in Denpasar Indonesia and 3 stop around New Zealand. The Cruise starts in Sydney and finish in Sydney. I’m using my ANZ Platinum card, are we covered?

Hi John, The international travel insurance policy for the ANZ Platinum Credit Card has a definition for “overseas” that includes “when you are aboard a foreign registered cruise vessel in Australian territorial waters.” So if the cruise ship is registered outside Australia, it’s possible you would be covered. But you should call the insurance provider, Allianz, on 1300 135 271 to check the details specific to your travel plans. I hope this helps.

Hi I am about to turn 81 years of age will I still be covered by my Platinum card. If not will my wife who is 76 be covered even if I am not.

Hi Ron, If you meet the other eligibility requirements for cover before you turn 81, you would be eligible for this cover. This means you would need to spend at least $250 of your prepaid travel expenses on your eligible ANZ Platinum card, have a return overseas travel ticket before you leave Australia and meet the residency requirements. Your wife would also be eligible if you met the eligibility requirements. If you have further questions, you can contact the insurance provider Allianz on 1300 135 271. I hope this helps.

Does paying for car hire on a trip count for the $250 you need to put on your platinum Visa card for Domestic travel insurance?

Hi Clare, Car hire would generally be considered as a pre-paid travel cost. A sit’s not specifically mentioned in the ANZ Platinum and Black Complimentary Insurance policy booklet, it’s a good idea to call the insurance provider, Allianz, on 1300 135 271 to check your eligibility. I hope this helps.

How likely would you be to recommend Finder to a friend or colleague?

Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.

Important information about this website

Advertiser disclosure.

finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles

We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.

Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.

How we make money

We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.

Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.

Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money .

Sorting and Ranking Products

When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.

Terms of Service and Privacy Policy

Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.

We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.

Learn how we maintain accuracy on our site.

Allianz Logo

  • International group corporate website
  • Allianz Partners Hong Kong
  • Allianz Partners Australia
  • Allianz Partners Austria
  • Allianz Partners Brazil
  • Allianz Partners Belgium - Nederlands
  • Allianz Partners Belgium
  • Allianz Partners Colombia - Español
  • Česká republika
  • Allianz Partners Deutschland
  • Allianz Partners España
  • Allianz Partners France
  • Allianz Partners Greece
  • Allianz Partners Indonesia - English
  • Allianz Partners Ireland
  • Allianz Partners India
  • Allianz Partners Italia
  • Allianz Partners Malaysia
  • Allianz Partners México
  • Allianz Partners New Zealand
  • Allianz Partners Nederland
  • Nordic & Baltics
  • Allianz Partners Portugal
  • Allianz Partners Singapore
  • Allianz partners Thailand
  • Allianz Partners Switzerland - English
  • Allianz Partners Switzerland - Deutsch
  • Allianz Partners Turkiye
  • Allianz Partners UK
  • WGEA Employer Statement
  • Roadside Assistance
  • Easy living
  • Emergency Home Assistance
  • In the news
  • Sustainability

ANZ Complimentary Credit Card Insurance and COVID-19 (Coronavirus) FAQ

Information for anz eligible cardholders regarding covid-19 and with a claim event date on and after 27 th april 2022.

Information on this page is correct as of 27 April 2022

Stay up to date on Travel Information for COVID-19 from the Department of Foreign Affairs and Trade (DFAT)  Smartraveller website and World Health Organisation   (WHO) and Department of Home Affairs .

Always consult the smartraveller.gov.au website prior to any travel.   In addition to visas, COVID-19 testing, and proof of vaccination requirements, many countries now have compulsory insurance and medical cover proof conditions.  Check with the nearest embassy, consulate or immigration department of the destination you are entering. If you require additional documentation regarding the complimentary international travel insurance policy due to international entry requirements, please contact us on 1300 135 271.

Are Eligible travellers covered for COVID-19 with this complimentary credit card travel insurance?

This complimentary travel insurance policy is designed to provide cover under select benefits to eligible travellers, if you or your travel companion are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic such as COVID-19, and cover is expressly included under certain sections of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is applicable under:    ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet   or the  ANZ Business Black Complimentary Travel Insurance Policy Information booklet .  A General Exclusion for epidemic/pandemic applies for all claims relating to any epidemic/pandemic outside of the select benefits in the applicable policy information booklet. Please note, terms, conditions, limits and exclusions apply.

To receive a formal outcome, Eligible ANZ Cardholders must submit a claim.

Eligible ANZ travellers who meet the eligibility criteria should be aware that other General Exclusions have the potential to apply.

What is a General Exclusion?

A General Exclusion is an exclusion which will be applied across all sections of an insurance policy, and applies regardless of when eligibility for cover was gained.  Should a General Exclusion apply, this means that your complimentary credit card travel insurance excludes cover for the event, activities or circumstances (specified in the exclusion) that causes your claim.

To understand what is excluded from the ANZ Complimentary Insurance covers, please refer to the General Exclusions section and the section specific exclusions of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is applicable under:  Premium Cards – Insurances, Insurance Policy Information booklet or the  ANZ Business Black Travel Insurance, Policy Information booklet

Other exclusions may apply depending upon the circumstances of an individual claim. General Exclusions include but are not limited to:

  • where your claim arises because you did not follow an advice or warning that a reasonable person would have been aware of:
  •                 by the Australian government (when a ‘Reconsider your need to travel’ or ‘Do not travel’ alert is in place), which can be found on                 www.smartraveller.gov.au; or
  •                 which was published in a reliable mass media source.
  • any interference with your travel plans by any government, government regulation or prohibition or intervention or official authority;  For example, if  Smartraveller has a warning, ‘Do not travel’ or ‘Reconsider your need to travel’ due to the risk of COVID-19 infection for a destination, and a cardholder chooses to ignore the warning and is infected with COVID-19, cover may be excluded.  Or if, a government closes its borders to inbound travellers due to COVID-19 and you are unable to enter and follow your planned travel across the closed border, cover may be excluded.

What if an ANZ Eligible Cardholder has booked travel and needs to cancel due to contracting COVID-19?

If you are unable to travel as a result of contracting COVID-19, Cancellation cover may be provided to eligible travellers, if you or your travel companion are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic such as COVID-19, and cover is expressly included under the Cancellation section of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is applicable under:  ANZ Platinum and Black Personal Credit Cards Complimentary Insurance Policy Information Booklet  or the ANZ Business Black Complimentary Travel Insurance Policy Information booklet     . If you are unable to travel as a result of an Epidemic or Pandemic related event which does not include you or your travel companion being positively diagnosed as suffering a sickness recognised as an epidemic or pandemic, for example a border closure, there may be no provision to claim as a general exclusion for epidemic and pandemic applies. A General Exclusion for epidemic/pandemic applies for all claims relating to any epidemic/pandemic outside of the cancellation benefits in the applicable policy information booklet. Please note, terms, conditions, limits and exclusions apply.

You therefore need to consider your own personal circumstances. We are not able to provide you with a cover decision before submitting a claim. To receive a formal outcome, ANZ Eligible Cardholders must submit a claim.

You should also contact your travel agent or travel service provider (airline, cruise line or Tour Company, etc) as they may be able to support you in obtaining refunds, credits or travel re-scheduling.

Can ANZ Eligible Cardholders make a claim for consideration?

Every ANZ Eligible Cardholder can submit a claim and have their individual circumstances considered in accordance with the eligibility criteria which includes the terms, conditions, limits and exclusions that apply as set out in the  and the  Premium Cards – Insurances, Insurance Policy Information booklet   or the  ANZ Business Black Travel Insurance, Policy Information booklet.

If you would like to claim, we encourage you to claim online via  www.claimmanager.com.au/anz

Claim Online 

Call our claims team.

ANZ logo

  • Bank accounts Everyday/savings & term deposits
  • Credit cards Low interest rate, rewards frequent flyer & platinum
  • Home loans Buying, refinancing & investing in property
  • Personal loans Debt consolidation, buying a new or used car, renovations and more
  • Insurance Get on top of your home, life, income and car insurance
  • Superannuation and retirement Superannuation and retirement options
  • Travel & international Travel and foreign exchange
  • Ways to bank Internet & mobile banking, ATMs & more
  • Financial wellbeing Discover tools, tips and insights to help you get on top of your money
  • Private banking Specialised banking and advice for high net worth individuals
  • Intermediary deposits A service for third party advisers offering ANZ deposit products
  • Security hub Helping you to bank safely and stay alert to scams and fraud

ANZ Falcon

Fraud protection. Now it’s personal.

ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud. 

Visit our security hub

Falcon® is a registered trademark of Fair Isaac Corporation.

  • See all Business
  • Business finance Check out our flexible loans and cash flow options to seize your next business opportunity
  • Business credit cards Grow your business potential with one of our business credit cards
  • Business accounts Accounts and term deposits to help you manage your cash flow and earn interest
  • Merchant and payments From EFTPOS machines to online payments, we have solutions to meet all your in-person payment needs
  • Financially Ready Hub Access tools, tips and financial insights for small business
  • Online business banking Choose from a range of online business banking options depending on your business needs
  • International business Grow your business with our tailored international trade and foreign exchange solutions
  • Indigenous Banking Services Tailored solutions to support Indigenous Small Business owners
  • Business protection Helping your business to bank safely and stay cyber secure
  • Business support
  • Business banking offers
  • Institutional & Corporate
  • Industries Industry advice and support across a range of key sectors
  • Our expertise Our banking credentials, global reach and areas of expertise
  • Solutions World-class banking solutions tailored to suit your business needs
  • ANZ Insights In-depth insights and analysis from our dedicated teams
  • ANZ Digital Services All your banking platforms such as Transactive - Global, Transactive Trade, FX Online and more
  • Security centre Stay protected from ever-changing cybersecurity threats
  • Global network We operate in close to 30 markets around the world, including more than 10 markets across Asia
  • ANZ Research Global economics, industry research and forecasts
  • Rates, fees, terms and disclosures Rates, fees and terms for our products
  • Contact us Contact details for Institutional and Corporate customers

  ANZ Transactive – Global

Explore more

Digital Services status

Online resources

Security device user guide

  • Internet Banking
  • Register for Internet Banking
  • Close mobile menu Personal
  • Insurance landing page

Home and contents insurance

Contents insurance, landlord insurance.

  • Car insurance landing page
  • Life insurance landing page
  • Income protection landing page
  • Home loan protection landing page
  • Credit Card Insurance landing page
  • Make a claim landing page
  • Tips and guides
  • Life insurance guides
  • Income protection guides
  • Home insurance guides

Help protect the things that matter most to you with ANZ. Buy insurance and get the confidence knowing that your lifestyle and financial wellbeing can be looked after when the unexpected happens. Once you've found an insurance product that works for you, you can get in touch for a quote.

I want cover for...

  • Life and income
  • Home, contents and investment property
  • Car or motor vehicle

Cover for your home, contents and investment property

Get covered for repairing or rebuilding your home after an insured event. Choose from building only, contents or combined cover.

Tell me more

Get cover to replace your valuables if they're damaged or stolen with contents insurance.

Help protect your investment property when renting it out with building only, contents or a combined home and contents policy.

Cover when you're on the road

Car insurance.

Whatever you need from your car insurance, there's a range of cover to help you find what suits you. Choose from Comprehensive, Third Party Fire and Theft, or Third-Party Property Damage.

Cover for life and income

Life insurance.

Get added peace of mind knowing life cover can help loved ones take care of the mortgage, school fees and other responsibilities if you were to pass away or become terminally ill.

  Tell me more

Income protection

Plan for the unexpected. Help protect your lifestyle and financial wellbeing if you couldn't work due to injury or illness with income protection.

Get in touch with us today

How to make an insurance claim.

If you need to make a claim on your insurance policy, it's important to start the process as soon as you can. Check you have everything you need to make your claim and contact us if you need any further support.

Make a claim

If you have any questions, the customer service team is here to help. Call to get a quote, apply for insurance or for any general enquiries. Available from Monday to Friday, 8am to 8pm (Sydney/Melbourne time).

Need personal advice for life insurance?

Visit Zurich.com.au/assure to learn more about Zurich's life insurance advice service or speak to a Zurich Assure adviser.

Discontinued products

Anz mortgage protection.

We no longer offer this insurance to new customers however if you're an existing policy holder you remain covered by this insurance. Check out the  ANZ Mortgage Protection Product Disclosure Statement and Policy Document (PDF) for information about the product including what you're covered for.

If you need to make a claim or have any questions about your policy call us on 1300 552 253 weekdays 8am to 5pm (Sydney/Melbourne time).

Need help with your cover or other insurance products?

If you want to make an insurance claim or have any questions about your current insurance policy, we're here to help. For medical condition updates to current insurance policies, see other insurance product documents.

Policy Documents

Anz home insurance.

  • ANZ Home Building Key Facts Sheet – issued by CGU Insurance
  • ANZ Home Contents Key Facts Sheet – issued by CGU Insurance
  • ANZ Home Insurance Product Disclosure Statement – issued by CGU Insurance
  • ANZ Home Insurance Target Market Determination – issued by CGU Insurance
  • ANZ Home Premium, Excess, Discount and Options Guide – issued by CGU Insurance
  • ANZ Financial Services Guide (PDF)

ANZ Landlord Insurance

  • ANZ Landlord Insurance Product Disclosure Statement – issued by CGU Insurance
  • ANZ Landlord Insurance Target Market Determination – issued by CGU Insurance
  • ANZ Landlord Premium, Excess, Discount and Options Guide – issued by CGU Insurance

ANZ Car Insurance

  • ANZ Car Insurance Product Disclosure Statement – issued by CGU Insurance
  • ANZ Car Insurance Target Market Determination – issued by CGU Insurance
  • ANZ Car Premium, Excess, Discount and Options Guide – issued by CGU Insurance

Ezicover Life Insurance

  • Ezicover Life Insurance Product Disclosure Statement (PDF)
  • Target Market Determination (PDF)

Ezicover Income Protection

  • Ezicover Income Protection Product Disclosure Statement (PDF)
  • Ezicover Income Protection Target Market Determination (PDF)

ANZ Home Loan Protection

  • ANZ Home Loan Protection Product Disclosure Statement (PDF)
  • ANZ Home Loan Protection Product Disclosure Statement Update (PDF)

Important information

This information is current as at date of publication and is subject to change.

ANZ Home Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) trading as CGU Insurance and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF) , ANZ Home Building Key Facts Sheet (PDF) , ANZ Home Contents Key Facts Sheet (PDF) , ANZ Home Insurance Target Market Determination (PDF) , ANZ Home Insurance Premium, Excess and Discounts Guide (PDF) and the ANZ Home Insurance Product Disclosure Statement (PDF) (available online or by calling 13 16 14 ), before deciding whether to acquire, or to continue to hold, this product.

ANZ Landlord Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) trading as CGU Insurance and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF) , ANZ Landlord Insurance Target Market Determination (PDF) , ANZ Landlord Insurance Premium, Excess and Discounts Guide (PDF) and ANZ Landlord Insurance Product Disclosure Statement (PDF) (available online or by calling 13 16 14 ) before deciding whether to acquire, or to continue to hold, this product.

ANZ Car Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) trading as CGU Insurance and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF) , ANZ Car Insurance Target Market Determination (PDF) , ANZ Car Insurance Premium, Excess and Discounts Guide (PDF) and ANZ Car Insurance Product Disclosure Statement (PDF) (available online or by calling 13 16 14 ) before deciding whether to acquire, or to continue to hold, this product.

The issuer of this information is ANZ. While ANZ has taken care to ensure that this information is from reliable sources, it cannot warrant its accuracy, completeness or suitability for your intended use. To the extent permitted by law, ANZ does not accept any responsibility or liability arising from your use of this information.

The Ezicover insurance products described on this website are issued by Zurich Australia Limited (Zurich), ABN 92 000 010 195, AFSL 232510 of 118 Mount Street, North Sydney, NSW 2060. Ezicover is a registered trademark of Zurich. ANZ has entered into a long-term strategic alliance agreement with Zurich. The content on this page relates to policies issued from 27 September 2021 under the Ezicover Life Insurance Product Disclosure Statement (PDF) . Please read the PDS and Target Market Determination (PDF) before applying. If you buy a Zurich Ezicover policy ANZ receives 20% commission (excluding government charges) of your insurance premium.

ANZ Home Loan Protection is issued by Zurich Australia Limited ABN 92 000 010 195 AFSL 232510. Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 distributed this product. We recommend that you read the  ANZ Financial Services Guide (PDF)  and the  ANZ Home Loan Protection Product Disclosure Statement and Policy Document (PDF)  (available online or by calling  13 16 14 ) before deciding whether to continue to hold this product.

ANZ Mortgage Protection is issued by Zurich Australia Limited ABN 92 000 010 195 AFSL 232510 for the Life Benefit and QBE Insurance (Australia) Ltd (QBE) (ABN 78 003 191 035, AFSL 239 545) for the Disability Benefit and the Involuntary Unemployment Benefit. Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 distributed this product. We recommend that you read the  ANZ Financial Services Guide (PDF)   and the   ANZ Mortgage Protection Product Disclosure Statement and Policy Document (PDF)   (available online or by calling  13 16 14 ) before deciding whether to continue to hold this product.

Zurich’s life insurance advice service is provided by Zurich Assure Australia Pty Limited ABN 58 657 804 736, AFSL 538863.

Zurich Australia are committed to following the Life Insurance Code of Practice (the Code) and have adopted all of its requirements. The Code sets out the insurer’s obligations to consumers during all stages of the life insurance process including:

  • when you buy a policy, make a claim or deal with Zurich;
  • when Zurich deals with claims, complaints and requests for information;
  • when Zurich helps you if you experience financial hardship or need extra support.

As a subscriber to the Code, Zurich make a number of key promises to consumers, including commitments to be honest, respectful and clear in all our interactions and communications. The Code also requires subscribers to be fair, timely, transparent and accountable when providing services. If you would like to find out more about the Code, a copy can be found on Zurich’s website ( Life Insurance Code of Practice - Zurich Australia ).

Australia and New Zealand Banking Group Limited (ANZ) (ABN 11 005 357 522, AFSL 234 527) is an authorised deposit taking institution (Bank) under the Banking Act 1959 (Cth). The issuers of these products are not Banks. Although ANZ distributes these products and except as described in the relevant PDS, ANZ does not stand behind or guarantee the issuers or the products.

This information is of a general nature and has been prepared without taking account of your personal objectives, financial situation or needs. Before acting on the information, you should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs.

You need Adobe Reader to view PDF files. You can download Adobe Reader free of charge.

June 1, 2020

Due to travel restrictions, plans are only available with travel dates on or after

Due to travel restrictions, plans are only available with effective start dates on or after

Ukraine; Belarus; Moldova; North Korea; Russia; Israel

This is a test environment. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site.

Allianz Travel

Use this tool to calculate all purchases like ski-lift passes, show tickets, or even rental equipment.

Allianz - Travel

Travel Insurance vs. Travel Health Insurance: What’s the Difference?

Travel Insurance vs Health Insurance

We’re also here to help before you leave on your trip. If you’re not sure which travel insurance plan is right for you, our customer service team can explain the different plans and benefits. Stay safe, and travel happy!

Related Articles

  • Do I Need Travel Insurance If I Have Health Insurance?
  • Travel Insurance with Emergency Medical Benefits
  • What Are The Most Common Medical Emergencies While Traveling?
  • ConsumerReports.org  
  • ConsumerReports.org 

Allianz - AZ_OPM_Insurance_Partner

Get a Quote

{{travelBanText}} {{travelBanDateFormatted}}.

{{annualTravelBanText}} {{travelBanDateFormatted}}.

If your trip involves multiple destinations, please enter the destination where you’ll be spending the most time. It is not required to list all destinations on your policy.

Age of Traveler

Ages: {{quote.travelers_ages}}

If you were referred by a travel agent, enter the ACCAM number provided by your agent.

Travel Dates

{{quote.travel_dates ? quote.travel_dates : "Departure - Return" | formatDates}}

Plan Start Date

{{quote.start_date ? quote.start_date : "Date"}}

Share this Page

  • {{errorMsgSendSocialEmail}}

Your browser does not support iframes.

Popular Travel Insurance Plans

  • Annual Travel Insurance
  • Cruise Insurance
  • Domestic Travel Insurance
  • International Travel Insurance
  • Rental Car Insurance

View all of our travel insurance products

Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.

Allianz - TRIP_logo-50

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at  800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected] .

Return To Log In

Your session has expired. We are redirecting you to our sign-in page.

The pitfalls of travel insurance for older travellers - Diana Clement

Diana Clement

Diana Clement

Many people want to travel following their retirement, but there are fishhooks with insurance.

THREE KEY FACTS

  • Premiums for travel insurance policies often get more expensive as a person ages.
  • Credit card travel insurance has an upper age limit for free cover.
  • Pre-existing conditions need to be declared.

Diana Clement is a freelance journalist who has written a column for the Herald since 2004. Before that, she was personal finance editor for the Sunday Business (now The Business) newspaper in London.

For many Kiwis, it’s a life-long dream to travel the world once they retire. As people age, however, travel insurance can become trickier.

Whether they’re 18 or 80, everyone who travels needs travel insurance, be it a standalone policy or credit card travel insurance*. Kiwi travellers have found themselves racking up tens or even hundreds of thousands of dollars of bills in hospital care and repatriation for accidents and illnesses overseas.

Some recent claims that Southern Cross Travel Insurance (SCTI) paid out on included: $41,000 for an 80-year-old who slipped on a wet marble floor getting out of a hotel shower in Italy, and a 69-year-old who fell backwards at his hotel, injuring his back. The emergency air ambulance and hospital care added up to $256,959. It’s not limited to age. A 10-year-old who had a skiing accident in the US had a $406,000 claim.

The problem for some potential travellers is premiums for travel insurance policies often get more expensive as a person ages. Credit card travel insurance generally has an upper age limit for free cover, and anyone over 75 or 80 has to pay extra to be covered. The BNZ Platinum card travel insurance, for example, has an upper age of 75 as standard, although travellers can pay from $100 to get cover over that age.

Just how old someone can be and still get travel insurance cover is quite surprising. SCTI insured a 103-year-old for overseas travel in the past few years.

Whether it’s standalone or credit card cover, pre-existing conditions need to be declared and an additional premium paid. Pre-existing means something someone has experienced symptoms of, even if the actual condition hasn’t been diagnosed, it’s under control with medication, or there is no need for medication.

Allianz sales director David Wallace recommended older travellers go through a screening process where they answer questions that might identify pre-existing conditions. This helps policyholders make sure they’re covered and don’t accidentally fail to declare something that leads to a declined claim. Customers can do that with both standalone and credit card travel insurance. Allianz offers both types of policies.

Being assessed and paying the extra premium is well worth it. Falling ill overseas can be a very costly business. The risk of not having travel insurance is too great.

Travel insurance for older people isn’t cheap, and realistically some people won’t be able to afford it, which means they can’t travel. Given what can go wrong on trips, anyone who can’t afford travel insurance can’t afford to travel, said Wallace.

The cost of travel insurance for older people isn’t always off the scale. To put the cost into perspective, one 81-year-old currently travelling for six weeks in Germany paid $1400 for WorldCare Travel Insurance underwritten by Allianz. The premium included an additional $147 premium to cover Parkinson’s disease, which was a pre-existing condition. The policy had unlimited medical cover, baggage, cancellation, and all the regular risks covered by travel insurance. Like any policy at any age, travellers need to read it carefully, said Wallace.

One option for people trying to reduce premiums is to get international medical cover only. SCTI offers this sort of cover, for people who feel they want the security of medical cover overseas but could forgo cover for lost belongings and travel disruption. It means, however, they’re not covered for rare but possible risks such as hijacking or hire car excesses that are covered by some comprehensive and credit card policies.

An online quote from SCTI for an 81-year-old travelling for one month to Thailand and Vietnam before declaring pre-existing conditions cost $495.82 for international medical only. The equivalent fully comprehensive policy was $876.02. Frequent travellers could pay $1329.33 for annual cover with a maximum duration of 30 days per trip, or $1621.13 for 90 days per trip. Additional premiums would need to be paid for pre-existing conditions.

People who plan to travel for more than 12 months or to work while overseas, even as a volunteer, should get specialist advice. Expatriate and long-term OE cover is available, although being of an older age could make it problematic. An independent insurance adviser who specialises in this type of cover can make recommendations.

*Anyone looking to use credit card travel insurance needs to make sure the cover is activated each trip. That usually means paying for the travel using the card in question.

Share this article

Reminder, this is a Premium article and requires a subscription to read.

Latest from Business

Multinationals sound alarm over weak demand in china, opinion: why i no longer crave a tesla, sasha borissenko: truancy and the law – crisis or smokescreen, rare nz property “slice of paradise”.

Multinationals sound alarm over weak demand in China

Financial Times: The appetite for foreign brands has weakened.

Opinion: Why I no longer crave a Tesla

Cecilia Robinson: Why women’s health should have its own week

How Blue Frog made a giant leap

How Blue Frog made a giant leap

COMMENTS

  1. Credit Card Complimentary Insurances

    Please refer the new ANZ First Credit Card Complimentary Insurance Policy Information Booklet for more information. If you have any questions about how the changes may apply to you, please contact Allianz Global Assistance on 1300 135 271 (within Australia) or by email to [email protected].

  2. PDF ANZ Travel Insurance

    ANZ Travel Insurance 7 ANZ Travel Insurance Travel and health checklist 8 24-hour emergency hotline 10 Choosing your plan 12 Premium Variables 14 Medical conditions that are pre-existing 15 Optional cover for medical conditions that are pre-existing 16 70 years of age and over 16 Excess that applies when you make a claim 17

  3. PDF ANZ Platinum and Black Complimentary Insurance

    Up to $500 after a delay of 10 consecutive hours, and an additional $1,000 after a delay of 72 consecutive hours, up to a maximum total limit of $1,500 per cardholder or spouse. Dependants are included in the limit available to the cardholder or spouse. 4.4 Replacement Sporting Equipment.

  4. PDF ANZ Travel Insurance

    ANZ Travel Insurance is co-issued by OnePath General Insurance Pty Limited (ABN 56 072 892 365, AFSL 288160) (OnePath General Insurance)- phone 132 062, ... OMEGA is a team of trained medical and insurance specialists who are able to make decisions about your situation and can provide assistance with things such as:

  5. ANZ Credit Card Insurance

    If you are looking for information regarding Complimentary Insurance available for ANZ Credit Cardholders (including Travel insurance and Extended Warranty) Find out more. ... ANZ Credit Card Insurance, ANZ CreditCover and ANZ Credit CoverPlus is issued by Zurich Australia Limited ABN 92 000 010 195, AFSL 232510 for Life Benefit, Accidental ...

  6. Credit card travel insurance

    If you have an ANZ Airpoints Visa Platinum credit card, and you pay for at least half of your pre-paid travel expenses with your card you may be eligible to receive overseas travel insurance. To check your eligibility, please visit our ANZ travel insurance website. Cards.

  7. ANZ Platinum Credit Card Travel Insurance reviewed

    How it compares: Out of the credit card travel insurance offers we compared (NAB, Commonwealth Bank, Westpac, St George, ANZ and American Express), ANZ's was good in almost all areas -- particularly in its ability to cover a range of common pre-existing medical conditions without special approval from the insurer.. It has a very consumer-friendly set of benefits with high maximums and you don ...

  8. ANZ credit card complimentary travel insurance

    How to make a claim through your ANZ credit card complimentary international travel insurance policy. If it's an emergency, call Allianz on +61 7 3305 7465 when you're overseas or 1300 135 271 in ...

  9. ANZ Complimentary Credit Card Insurance and COVID-19 (Coronavirus) FAQ

    This complimentary travel insurance policy is designed to provide cover under select benefits to eligible travellers, if you or your travel companion are positively diagnosed as suffering a sickness recognised as an epidemic or pandemic such as COVID-19, and cover is expressly included under certain sections of the relevant ANZ Policy Information Booklet for which your eligible ANZ card is ...

  10. PDF ANZ Premium Card Overseas Travel Insurance

    ANZ Premium Card Overseas Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners, Level 3, 1 Byron Avenue, Takapuna, Auckland 0622 and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (Incorporated in Australia), ("Hollard") (referred to as "Us", "We" or "Our ...

  11. ANZ Credit Card Insurance

    Travel with confidence with Allianz Global Assistance. Compare and buy travel insurance online for ANZ customers. Get a quote today.

  12. PDF Platinum Cards Insurance Booklet

    Overseas Travel and Medical Insurance issued to Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 of Level 6, 100 Queen Street, Melbourne, VIC, 3000. ANZ is not the issuer of the Platinum Overseas Travel and Medical Insurance and neither ANZ nor any of its related corporations guarantee any of the benefits under this Policy.

  13. PDF CHANGES TO COMPLIMENTARY INSURANCES

    Tables of Benefits section of the booklet for Overseas Travel and Medical Insurance which have now been updated to set out the maximum limits of what Allianz Global Assistance will pay in the event of a successful eligible claim. Overseas Travel and Medical Insurance has been renamed International Travel Insurance in the replacement booklet.

  14. Insurance

    Travel & international Travel and foreign exchange; Ways to bank Internet & mobile banking, ... we're here to help. For medical condition updates to current insurance policies, see other insurance product documents. Policy Documents. ANZ Home Insurance. ... ANZ Car Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL ...

  15. PDF ANZ Gold

    Comprehensive Overseas Travel and Medical Insurance ANZ GOLD CARD OVERSEAS TRAVEL INSURANCE UNDERWRITTEN BY CGU INSURANCE LIMITED ABN 27 004 478 371 This policy wording has been written in plain language. We ask you to spend a few minutes reading it so you are aware of what we expect from you and, more importantly, what you mayexpect from us.

  16. PDF ANZ Travel Protector Pre-existing Medical Conditions

    e. edical Hotline on 0800 88 66 20.important notes:1. If you call the Medical Hotline and cover is provided for any pre-existing medical conditions wh. ch. you suffer, an additional premium may be charge. .2. This form is for clients under 80 years of age. Clients 80 years and over must c. mplete the Travel Risk Assessment f.

  17. Travel Insurance vs. Travel Health Insurance: What's the Difference?

    Travel health insurance is your sidekick, covering routine medical care if you're going to be overseas for a long time. Travel insurance with emergency medical benefits is your superhero, leaping into action when you experience a serious, even catastrophic, covered medical emergency abroad. We'll explain what you need to know about both.

  18. Travel Insurance: USA To Canada Trip

    Amy Danise is the managing editor for the insurance section at Forbes Advisor, which encompasses auto, home, renters, life, pet, travel, health and small business insurance.

  19. Best Senior Travel Insurance Of August 2024

    Medical expenses (10% of score): Travel medical insurance was evaluated by coverage amount. Travel insurance policies with travel medical expense benefits of $250,000 and up per person were given ...

  20. The pitfalls of travel insurance for older travellers

    Premiums for travel insurance policies often get more expensive as a person ages. Credit card travel insurance has an upper age limit for free cover. Pre-existing conditions need to be declared.

  21. Allianz Travel Insurance Review 2024

    But travelers looking for high levels of travel medical insurance should check other options. Pros. $1 million in coverage for emergency medical evacuation is available with the OneTrip Premier plan.

  22. PDF ANZ Frequent Flyer Platinum Insurance Policy Information

    this Overseas Travel and Medical Insurance. Purchases made after this notification to terminate is given will not be eligible for cover under this ANZ Frequent Flyer Platinum Overseas Travel and Medical Insurance. Policy Administration and Claim enquiries Please contact AIG Australia on 1800 339 665 Head Office: 549 St Kilda Road Melbourne

  23. Fluorcalciopyrochlore from Chuktukon carbonatite massif, Krasnoyarsk

    Mindat.org is the world's leading website about minerals and where they come from.

  24. Schengen Visa Travel Insurance: 2024 Guide

    Amy Danise is the managing editor for the insurance section at Forbes Advisor, which encompasses auto, home, renters, life, pet, travel, health and small business insurance.

  25. THE 10 BEST Restaurants Near V. Surikov's Memorial Estate

    Restaurants near V. Surikov's Memorial Estate, Krasnoyarsk on Tripadvisor: Find traveler reviews and candid photos of dining near V. Surikov's Memorial Estate in Krasnoyarsk, Krasnoyarsk Krai.

  26. Everything You Need To Know About Travel Insurance For Your ...

    He's looking at regular travel insurance policies, good for 30 days, that cover at least $50,000 in medical expenses. "So far it's between an Allianz policy and Trawick, which a friend ...

  27. AIG Travel Insurance Review 2024: Pros and Cons

    AIG Travel Guard Essential: This budget travel insurance option includes coverage for trip cancellation, trip interruption, medical expenses of up to $15,000, dental expenses up to $500, baggage ...

  28. Krasnoyarsk

    Krasnoyarsk [a] is the largest city and administrative center of Krasnoyarsk Krai, Russia.It is situated along the Yenisey River, and is the second-largest city in Siberia after Novosibirsk, with a population of over 1.1 million. [20] Krasnoyarsk is an important junction of the renowned Trans-Siberian Railway, and is one of the largest producers of aluminium in the country.

  29. 5 Unmissable Things to Do in Krasnoyarsk Krai

    Travel time is about 8 hours and the price is around 1300 RUB (~$19 USD). You can book your tickets online here. By train. You can also take a train from Abakan to Krasnoyarsk. Travel time is 12 hours and the price is around 1500 RUB (~$22 USD). Book your tickets here. By flight. Of course, this is the fastest and most expensive option out there!