travel to zimbabwe covid requirements

Zimbabwe Travel Restrictions

Traveler's COVID-19 vaccination status

Traveling from the United States to Zimbabwe

Open for vaccinated visitors

COVID-19 testing

Not required

Not required for vaccinated visitors

Restaurants

Not required in public spaces, enclosed environments and public transportation.

Zimbabwe entry details and exceptions

Ready to travel, find flights to zimbabwe, find stays in zimbabwe, explore more countries on travel restrictions map, destinations you can travel to now, dominican republic, netherlands, philippines, puerto rico, switzerland, united arab emirates, united kingdom, know when to go.

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Can I travel to Zimbabwe from the United States?

Most visitors from the United States, regardless of vaccination status, can enter Zimbabwe.

Can I travel to Zimbabwe if I am vaccinated?

Fully vaccinated visitors from the United States can enter Zimbabwe without restrictions.

Can I travel to Zimbabwe without being vaccinated?

Unvaccinated visitors from the United States can enter Zimbabwe without restrictions.

Do I need a COVID test to enter Zimbabwe?

Visitors from the United States are not required to present a negative COVID-19 PCR test or antigen result upon entering Zimbabwe.

Can I travel to Zimbabwe without quarantine?

Travelers from the United States are not required to quarantine.

Do I need to wear a mask in Zimbabwe?

Mask usage in Zimbabwe is not required in public spaces, enclosed environments and public transportation.

Are the restaurants and bars open in Zimbabwe?

Restaurants in Zimbabwe are open. Bars in Zimbabwe are .

Covid-19 Guidelines for Travellers

Guidelines for travellers.

The exciting news we have been waiting for as a sector is now here!  We encourage all travellers to follow the health protocols for a Safe Tourism environment.

All ports of entry have been opened. Returning residents & visitors will no longer be required to present a negative COVID19 PCR certificate at the port of entry but should present a valid Vaccination Certificate showing they are fully vaccinated. A negative PCR certificate is only for the unvaccinated.

Those who have received three doses of the World Health Organisation recommended vaccines are exempted from mandatory wearing of face masks in outdoor public places but should however wear face masks in indoor public places and on public transport.

For more Health Information

Greetings! Very helpful advice within this article! It’s the little changes that make the most significant changes. Thanks for sharing!

Hello , your most welcome.

Hi I am flying to Victoria Falls (zimbabwe) from ireland via England and johannesburg on the 26th of July I am not vaccinated. Do I need a pcr test. Because in ireland it is not possible to get a pcr test

Good morning. I need to travel from Beira to Mutare. I’m not vaccinated, because Jesus is my vaccine. Will I be able to enter Zimbabwe with a PCR TEST? I’m driving through the border at Mutare? Is there a number I can connect directly with please. This number on the site doesn’t work. Thank you

You can get in touch with us on +263 779 212 289 or +263 718 238 917 #ZimBho #Vakatsha # IzimYami

Great news! To confirm, tourists are required to take a Covid-19 PCR test no more than 48 hours before BOARDING their flight to Zimbabwe. Is that accurate? Thanks!

Yes that’s accurate.

Great news for tourists and operators

Great News indeed!

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Zimbabwe Travel Restrictions

Traveller's COVID-19 vaccination status

Travelling from India to Zimbabwe

Open for vaccinated visitors

COVID-19 testing

Not required

Not required for vaccinated visitors

Restaurants

Not required in public spaces, enclosed environments and public transportation.

Ready to travel?

Find flights to zimbabwe, find stays in zimbabwe, explore more countries on travel restrictions map, destinations you can travel to now, netherlands, new zealand, philippines, saudi arabia, switzerland, united arab emirates, united kingdom, united states, know when to go.

Sign up for email alerts as countries begin to open - choose the destinations you're interested in so you're in the know.

Can I travel to Zimbabwe from India?

Most visitors from India, regardless of vaccination status, can enter Zimbabwe.

Can I travel to Zimbabwe if I am vaccinated?

Fully vaccinated visitors from India can enter Zimbabwe without restrictions.

Can I travel to Zimbabwe without being vaccinated?

Unvaccinated visitors from India can enter Zimbabwe without restrictions.

Do I need a COVID test to enter Zimbabwe?

Visitors from India are not required to present a negative COVID-19 PCR test or antigen result upon entering Zimbabwe.

Can I travel to Zimbabwe without quarantine?

Travellers from India are not required to quarantine.

Do I need to wear a mask in Zimbabwe?

Mask usage in Zimbabwe is not required in public spaces, enclosed environments and public transportation.

Are the restaurants and bars open in Zimbabwe?

Restaurants in Zimbabwe are open. Bars in Zimbabwe are .

Search Smartraveller

Latest update

Exercise a high degree of caution in Zimbabwe due to the threat of crime and the risk of civil unrest.

Zimbabwe (PDF 760.95 KB)

Africa (PDF 1.68 MB)

Local emergency contacts

Fire and rescue services, medical emergencies.

Call 999 or go to a hospital.

Call 999 or Harare Central Police Station on 777 777 or visit the nearest police station.

Advice levels

Exercise a high degree of caution  in Zimbabwe.

Exercise a high degree of caution  in Zimbabwe due to the threat of crime and the risk of civil unrest.

• The security situation can be volatile. There can be food, water, medicine and fuel shortages, sometimes at short notice. Essential services, such as the electricity supply, can be unreliable. The communication network can also be weak and unreliable. 
• Demonstrations and protests in Zimbabwe can be unpredictable and may turn violent quickly. Avoid activities that could be considered political and stay away from protests and demonstrations. During periods of unrest, monitor local media, avoid affected areas and follow advice from local authorities.
• Violent crime, such as assault and armed robbery, occurs. The risk increases at night, in city centres and open areas such as parks and fields. Keep your accommodation locked, even when you're in it. Don't walk at night. Petty crime, such as mugging and bag snatching, is common. Don't carry bags that are easy to snatch.
• Land confiscation, wildlife poaching and violence against farmers have caused unrest. Get up-to-date security advice before you visit national parks, game farms, lodges or hunting areas.
• Theft from vehicles is common. Thieves target cars stopped at intersections, especially on the way to and from Harare Airport. Minimise the amount of time you have to stop. Approach red lights slowly. Keep vehicle doors locked and windows up.
• Flooding and extreme weather can occur during the rainy season from November to April. Infrastructure damaged by flooding and extreme weather can take many years to be repaired.

Full travel advice: Safety

• Malaria is a risk everywhere in Zimbabwe except in Harare and Bulawayo. Consider taking anti-malarial medication. Other parasitic and insect-borne diseases that occur include filariasis and schistosomiasis. Ensure your accommodation is insect-proof. Use insect repellent.
• The rate of HIV/AIDS infection is very high. Take precautions if you're engaging in activities that expose you to the risk of infection.
• Outbreaks of foodborne, waterborne, and other infectious diseases also occur. These include typhoid, hepatitis, tuberculosis and cholera. Parts of Zimbabwe (including Harare) are currently experiencing a cholera outbreak. Drink only boiled or bottled water. Avoid raw or undercooked food. Ensure your vaccinations are up-to-date. Don't swim in lakes and rivers due to the risk of waterborne diseases.
• The standard of medical facilities is generally poor to average. Outside of Harare and Bulawayo, facilities are even more limited. Public hospitals, including in Harare, suffer from serious shortages. You may need medical evacuation from Zimbabwe if you're seriously ill or injured. Ensure your travel insurance covers this.

Full travel advice: Health

• Always carry your ID, such as a copy of your passport. Police and immigration officials may ask to see it.
• Understand and follow local laws. For example, it's illegal to kill, capture or trade a protected animal or its parts without a licence. 
• Same-sex relations are illegal in Zimbabwe and can attract criminal penalties.
• Be careful when taking photos. Photographing airports, military establishments, government offices, the President's residence and security forces is illegal.
• Avoid political activity and any activities that officials could view as political. These include discussions, commentary and protests. It's illegal to criticise or insult the President or have material considered offensive to the President's office.
• It is illegal to leave Zimbabwe with more than $US 10000 (or equivalent) in cash. This amount is subject to change with little notice.

Full travel advice: Local laws

• You need a visa to enter Zimbabwe. A 30-day tourist visa is available on arrival for a fee. You can apply to have this period renewed and extended, if required, for a maximum stay of 90 days. Entry and exit conditions can change at short notice. You should contact the nearest embassy or consulate of Zimbabwe for the latest details.
• Check with your travel provider or airline for departure requirements.

Full travel advice: Travel

Local contacts

• The Consular Services Charter details what the Australian Government can and can't do to help you overseas.
• For consular help, contact the Australian Embassy in Harare .
• To stay up to date with local information, follow the Embassy’s social media accounts.

Full travel advice: Local contacts

Full advice

Civil unrest and political tension.

The security situation is volatile. Unemployment is high, the economy is unstable, and there is a high crime rate.

Sometimes there are shortages of medical supplies, basic goods and food.

Essential services such as power, water and transport are unreliable. There're frequent and sometimes long power outages. There's water rationing in some parts of the country.

In some areas of Zimbabwe, issues causing unrest include:

• land confiscation
• people forced off their land
• crop looting
• cattle theft
• wildlife poaching 
• violence against farmers, their families and workers

Demonstrations and protests in Zimbabwe can be unpredictable and may turn violent quickly. Avoid activities that could be considered political including political discussions in public places and online. Stay away from protests and demonstrations. During periods of unrest, monitor local media, avoid affected areas and follow advice from local authorities.

During periods of unrest:

• monitor the media for potential demonstrations or protests
• avoid affected areas
• follow advice from local authorities

More information:

• Demonstrations and civil unrest

There's a high risk of theft and other crime.

Petty crime is common, especially in urban and tourist areas. Dangers include:

• bag-snatching
• pickpocketing

Violent crimes, such as armed robbery and  assault , also occur. People known to be storing large sums of cash are sometimes targeted. 

The risk of crime increases:

• on city streets and in city centres
• near bridges
• around parks
• in open fields
• when leaving banks and ATMs.

Robberies may happen during the day, particularly in crowded urban areas.

To help protect yourself from violent crime:

• avoid carrying bags that are easy to snatch
• always lock doors, windows and gates at your accommodation
• travel with other people, or preferably a tour group
• avoid walking after dark
• don't carry or display large amounts of cash

Get immediate medical help if you're a victim of violent crime, especially  sexual assault . The risk of HIV/AIDS is high, and post-exposure prophylaxis (PEP) HIV medication needs to be taken within 72 hours of the incident for it to be effective.

Kidnapping can happen anywhere, anytime, including in destinations that are typically at lower risk. 

The Australian Government's longstanding policy is that it doesn't make payments or concessions to kidnappers.

Other crime

Theft from vehicles is common.

Thieves target cars stopped at intersections. In Harare, remain alert on the way to and from the airport and along Churchill, Borrowdale, and Masvingo-Beitbridge roads.

Thieves also slash the tyres of cars parked or stopped in traffic. When someone stops to change their tyre, thieves rob them.

You could be robbed while visiting national parks. Safari operators may ask you to show proof of indemnity insurance.

Get updates on the security situation before you visit:

• national parks
• farms, game farms, lodges and hunting areas

If travelling by car:

• keep your doors locked, windows up and valuables hidden, even when moving
• be aware of people near your vehicle
• stop as little as possible, approach red lights slowly and plan ahead when you approach residential gates
• leave road space in front of your car in case you need to move away quickly

Scams and fraud

Commercial fraud, money transfer and employment scams are increasing.

Limited police services

Police have limited resources, including vehicles and fuel. They may ask to be driven from a police station to a crime scene.

Police processes can be slow and complicated when recovering property or prosecuting offenders.

Cyber security

You may be at risk of cyber-based threats during overseas travel to any country. Digital identity theft is a growing concern. Your devices and personal data can be compromised, especially if you’re connecting to Wi-Fi, using or connecting to shared or public computers, or to Bluetooth. 

Social media can also be risky in destinations where there are social or political tensions, or laws that may seem unreasonable by Australian standards. Travellers have been arrested for things they have said on social media. Don't comment on local or political events on your social media. 

More information:  

• Cyber security when travelling overseas  

Terrorism is a threat worldwide.

Tours and adventure activities

Transport and tour operators don't always follow safety and maintenance standards. This is important for adventure activities, such as rafting, bungee jumping and other adventure sports.

If you plan to do an adventure activity :

• check if your travel insurance policy covers it
• see if your operator is registered
• ask about and insist on minimum safety requirements
• always use available safety gear, such as life jackets or seatbelts

If proper safety equipment isn't available, use another provider.

If you visit Victoria Falls, carry your passport in a waterproof bag. Authorities may not accept a damaged passport.

Swimming safety

Swimming in lakes and rivers is unsafe.

• attacks by wildlife
• catching waterborne diseases, such as bilharzia (schistosomiasis) , (see ' Health ')

Climate and natural disasters

Zimbabwe experiences  severe weather . On 3 April, Zimbabwe declared a state of disaster due to drought.

The rainy season is from November to April. Flooding can occur.

If there's a natural disaster :

• secure your passport in a safe, waterproof location
• monitor local media and other sources
• register with the Global Disaster Alert and Coordination System to receive alerts
• do what local authorities say
• keep in touch with your friends and family

Travel insurance

Get comprehensive  travel insurance  before you leave. 

Your policy needs to cover all overseas medical costs, including medical evacuation. The Australian Government won't pay for these costs.

If you can't afford travel insurance, you can't afford to travel. This applies to everyone, no matter how healthy and fit you are.

If you're not insured, you may have to pay many thousands of dollars up-front for medical care.

• what activities and care your policy covers
• that your insurance covers you for the whole time you'll be away

Physical and mental health

Consider your physical and mental health before you travel, especially if you have an existing medical condition. 

See your doctor or travel clinic to:

• have a basic health check-up
• ask if your travel plans may affect your health
• plan any vaccinations you need

Do this at least 8 weeks before you leave.

If you have immediate concerns for your welfare, or the welfare of another Australian, call the 24-hour Consular Emergency Centre on +61 2 6261 3305 or contact your  nearest Australian Embassy, High Commission or Consulate  to discuss counselling hotlines and services available in your location.

• General health advice
• Healthy holiday tips  (Healthdirect Australia)

Medications

Not all medication available over the counter or by prescription in Australia is available in other countries. Some may even be considered illegal or a controlled substance, even if prescribed by an Australian doctor.

If you plan to bring medication, check if it's legal in Zimbabwe. Take enough legal medicine for your trip. 

Carry a copy of your prescription or a letter from your doctor stating: 

• what the medication is 
• your required dosage 
• that it's for personal use 

More information: 

• Medication  

Health risks

Insect-borne diseases.

Malaria is a risk everywhere except in Harare and Bulawayo.

Mosquitoes also spread other diseases, including filariasis .

To protect yourself from disease:

• make sure your accommodation is insect-proof
• use insect repellent
• wear long, loose, light-coloured clothing
• consider taking medicine to prevent malaria

Get medical advice if you have a fever, muscle pain, rash or severe headache.

Infectious diseases

The rate of HIV/AIDS infection is high.

Take precautions if you engage in activities that put you at risk of infection.

Other health risks

Serious outbreaks of other waterborne, foodborne and infectious diseases sometimes occur, including:

• bilharzia (schistosomiasis)
• tuberculosis

Serious outbreaks sometimes occur.

Parts of Zimbabwe, including Harare are currently experiencing a cholera outbreak. Water shortages due to drought have driven some people to use unsafe water sources.

In October 2023, the government declared a polio outbreak in Zimbabwe. Ensure you are fully vaccinated and see  information on polio .

To protect yourself from illness:

• keep your vaccinations up to date ( Immunisation for travel )
• drink boiled water or bottled water with sealed lids
• avoid ice cubes
• avoid raw and undercooked food, such as salads
• avoid contact with dogs and other mammals

If you're bitten or scratched by an animal, get medical help straight away.

Don't swim in fresh water to avoid waterborne diseases.

Get medical help if you have a fever or diarrhoea.

Medical care

Medical facilities.

Health services are poor.

Medical facilities are generally of a poor standard. Some private medical facilities in the larger cities are of average standard. Outside of Harare and Bulawayo, facilities are even more limited. Some medical supplies and prescription medications may not be available.

Public hospitals in Harare and other towns have shortages of:

They may not treat patients with certain illnesses. They may not be able to help in an accident or emergency.

You may need to pay up-front before receiving treatment, even in an emergency.

You may need to be evacuated if you become seriously ill or injured. Medical evacuation can be very expensive.

You're subject to all local laws and penalties, including those that may appear harsh by Australian standards. Research local laws before travelling.

If you're arrested or jailed, the Australian Government will do what it can to help you under our Consular Services Charter . But we can't get you out of trouble or out of jail.

Penalties are severe for carrying, making or dealing in illegal drugs, including marijuana.

You may face lengthy prison sentences and heavy fines.

Carrying or using drugs

By law, you must always carry ID, such as a copy of your passport.

You may have to show these documents if you're stopped by police or immigration officials.

You face the death penalty for:

Juvenile offenders may get corporal punishment.

In Zimbabwe, it's illegal to:

• kill, capture or trade a protected animal, or its parts, without a licence
• wear clothing with camouflage designs if you're a civilian  
• have or trade counterfeit or pirated goods, or pornographic material
• have precious or semi-precious stones without paperwork

Same-sex relationships are illegal. 

It's illegal to take photos of sensitive locations. You need permission from the Ministry of Information to photograph:

• military establishments
• government offices
• the President’s residence
• political party offices
• security forces

It's also illegal to photograph demonstrations and protests.

By law, you can't take part in political activities, or activities that authorities could interpret as political.

• discuss politics in public places
• make derogatory or insulting comments about the President
• carry material that attacks the President's office
• display or distribute banned books
• display political loyalty such as slogans or images from Zimbabwean political parties
• continue driving when the President's motorcade goes past. See  Travel

An open hand is the symbol of a main political party in Zimbabwe. Authorities could think a friendly wave is deliberate political activity. 

The President's official residence is at State House, Chancellor Avenue, The Avenues, Harare. The roads around the residence are closed between 6pm and 6am. Do not rely on GPS navigation around this area. Security is strict. Don't look through the gates or hang around outside the walls.

If you plan to do business in Zimbabwe, research local laws and regulations, including for land and business ownership.

• Advice for LGBTQIA+ travellers
• Doing business

Australian laws

Some Australian criminal laws still apply when you're overseas. If you break these laws, you may face prosecution in Australia.

Staying within the law and respecting customs

Dual citizenship

Zimbabwe doesn't have a clear policy regarding dual nationals.

Australian-Zimbabwean dual citizens who are arrested or detained may not be able to obtain consular help from Australian officials.

• Dual nationals

Visas and border measures

Every country or territory decides who can enter or leave through its borders. For specific information about the evidence you'll need to enter a foreign destination, check with the nearest embassy, consulate or immigration department of the destination you're entering. 

You need a visa to enter Zimbabwe. A 30-day tourist visa is available on arrival for a fee. You can apply for 2 consecutive extensions from within Zimbabwe (maximum stay is 90-days) at any Zimbabwean Department of Immigration Office.

Don't overstay a visa. Penalties (including jail) may apply. To extend a visa on arrival, apply online through the  Department of Immigration  or in person at its office. Allow enough time for an extension review.

You can also apply for a double-entry tourist visa, valid for 30 days from each entry date.

Alternatively, you may be eligible for a KAZA UniVisa that allows multiple entries in 30 days:

• between Zimbabwe and Zambia
• to Botswana for day trips

You can get a KAZA UniVisa at:

• Harare, Bulawayo and Victoria Falls airports
• Victoria Falls land border (Zambia)
• Kazungula land border (Zambia/Botswana)
• A KAZA UniVisa can't be extended. Its availability can change at short notice.

Other visas and permits

You must apply for a permit before arriving in Zimbabwe to:

• do business

Volunteering and missionary activities are considered work. You will require a business visa to engage in these activities.

The Zimbabwe Chief Immigration Officer must approve the permit.

Be careful using local migration agents. It's better to get visas, and work permits yourself.

To arrange a visa or work permit, apply:

• on the  Department of Immigration  website
• through your sponsor
• at your nearest Zimbabwean Department of Immigration office

Entry and exit conditions can change at short notice. Contact an  embassy or consulate of Zimbabwe  for details about visas, currency, customs and quarantine rules.

Your options for leaving Zimbabwe may be limited if security deteriorates quickly. Keep your documents up to date. You'll need a valid passport, visa, and vehicle police clearance if leaving via a land border.

Other formalities

Yellow fever vaccination.

You need a valid yellow fever vaccination certificate if you're arriving from a country with yellow fever.

Countries with a risk of yellow fever

Entry stamp

When you arrive, check you get a legible entry stamp in your passport. Immigration officials will ask to see it when you leave.

Travel with an emergency travel document

If you're using an emergency travel document, you may need to show a police report to prove your passport was lost or stolen.

Working as a journalist

You must have proper accreditation to work as a journalist. Without this, you can be arrested and detained, or even deported.

Travel with children

Strict rules apply to a child aged under 18 years travelling through South Africa. Check our travel advice for South Africa .

Advice for people travelling with children

Some countries won't let you enter unless your passport is valid for 6 months after you plan to leave that country. This can apply even if you're just transiting or stopping over.

Some foreign governments and airlines apply the rule inconsistently. Travellers can receive conflicting advice from different sources.

You can end up stranded if your passport isn't valid for more than 6 months.

Ensure you have 3 blank pages in your passport in case you need to enter Zimbabwe and exit through one of the neighbouring countries or if you need to leave at short notice. If travelling to multiple African countries on one trip, ensure you have enough blank pages to accommodate the requirements of all countries you plan to visit.

The Australian Government does not set these rules. Check your passport's expiry date before you travel. If you're not sure it'll be valid for long enough, consider getting a new passport .

Lost or stolen passport

Your passport is a valuable document. It's attractive to people who may try to use your identity to commit crimes.

Some people may try to trick you into giving them your passport. Always keep it in a safe place.

If your passport is lost or stolen, tell the Australian Government as soon as possible:

• In Australia, contact the Australian Passport Information Service .
• If you're overseas, contact the nearest Australian embassy or consulate .

Passport with 'X’ gender identifier

Although Australian passports comply with international standards for sex and gender, we can't guarantee that a passport showing 'X' in the sex field will be accepted for entry or transit by another country. Contact the nearest  embassy, high commission or consulate of your destination  before you arrive at the border to confirm if authorities will accept passports with 'X' gender markers. 

• LGBTQIA+ travellers  

Zimbabwe’s economic situation is unpredictable. In April, Zimbabwe announced the introduction of a new currency, Zimbabwe gold (ZiG), to replace the Zimbabwe dollar ($ZWL). The US dollar is widely accepted, but this could change without notice. Prices can be listed in either currency. Check before making a transaction, as the $ symbol can be used for both currencies. The exchange rate between the local currency and USD can change quickly.

Zimbabwe is experiencing a cash crisis. Authorities have introduced restrictions. You may not be able to withdraw cash from an ATM with an international debit/credit card. International debit/credit cards are not widely accepted.

Take enough cash to cover your stay. Changing money anywhere except at officially licensed banks and bureaux de change is illegal. If possible, carry small denominations. Most vendors prefer $US in cash and may be unable to provide change if you pay in $US.

Check if your hotels and other providers (including medical providers) will accept international credit cards. Many businesses only have point-of-sale machines that accept local credit and debit cards.

It's illegal to leave Zimbabwe with more than $US10,000 in cash or the same amount in a different currency. The amount can change with little or no notice.

• Reserve Bank of Zimbabwe

Local travel

Essential services.

Disruptions to power and water are common and can last for weeks, including in cities. Mobile phone reception and data can also be unreliable.

Parts of the country have unexploded landmines, mainly in:

• the border area with Mozambique
• the Lupane District in Matabeleland North Province

The Zimbabwe Government has a national program to locate and remove landmines.

Stick to main roads and paths in areas where landmines could exist.

Driving permit

To drive in Zimbabwe, you need both:

• a valid Australian driver's licence
• an International Driving Permit (IDP)

Get your IDP before leaving Australia.

Road travel

Road travel is very dangerous in Zimbabwe. Traffic lights rarely function, leaving drivers to navigate intersections and road crossings by themselves.

Hazards include:

• reckless and dangerous driving habits
• poorly maintained roads full of potholes in both city and country areas
• unmarked speed humps
• poorly maintained vehicles, including a high number of commuter vans overburdened and unroadworthy by Australian standards
• roadblocks requiring detours
• poor or no street lighting or signage
• unlit or poorly lit vehicles at night
• animals on roads

Flash flooding during the rainy season can make roads impassable from November to March.

Driving laws

All vehicles must carry the following:

• a fire extinguisher
• 2 metallic emergency triangles with white reflective stickers on the front and red reflective stickers on the back
• a spare wheel
• wheel spanner

If your vehicle isn't fully equipped, authorities could fine you.

It's illegal to use a phone without a hands-free device when driving.

Local driving

Fuel shortages can occur. Keep your tank topped up and carry sufficient fuel for long journeys. You may need to check if international credit/debit cards will be accepted when purchasing fuel.

If you plan to drive:

• check your insurance covers you and your vehicle
• learn local traffic laws and practices
• ask locally about fuel availability and road conditions, such as security risks and road closures not only in Zimbabwe but in any bordering provinces of neighbouring countries that you may cross into

If you hire a vehicle, make sure it's equipped with all compulsory safety equipment.

While driving:

• take a mobile phone or another communication device with you
• carry a medical kit
• always be alert to possible hazards
• avoid travelling on roads outside of major centres at night due to limited lighting and poor road conditions
• avoid rural roads at night
• do what local authorities say, including at roadblocks
• Driving or riding

By law, all vehicles must stop and pull over when the President's motorcade goes past. You must stop even if you're on the opposite side of the road on a dual carriageway.

Motorcades usually begin with a single police motorcycle with flashing lights. Security forces sometimes intimidate or assault motorists who don't stop in time.

Police roadblocks can appear with little warning. If asked, you must show police your identification documents, car registration and ownership papers.

Police may also ask to see your car's safety equipment.

Police may ask drivers to pay on-the-spot fines or a bribe. If you pay a bribe, they could demand more.

Motorcycles

Check if your travel insurance policy covers you for the vehicle you intend to ride. You might need extra cover for an accident on a motorbike, quad bike or similar vehicle.

Always wear a helmet.

Use only registered taxis and limousines. If possible, book them through your accommodation.

Public transport

Avoid using public transport, including trains, buses and commuter buses (combis). They present safety concerns due to overcrowding, poor maintenance and reckless driving.

Boat travel

Accidents have occurred on passenger  ferries and boats .

Use transport providers with a good reputation.

Always wear a life jacket, even if others don't.

Airlines can change or cancel flights at short notice. You can book charter flights through private companies.

The European Union (EU) has banned Air Zimbabwe flights to the EU. Australian Embassy staff are not permitted to use Air Zimbabwe for official travel except in exceptional circumstances.

DFAT doesn't provide information on the safety of individual commercial airlines or flight paths.

Check  Zimbabwe's air safety profile  with the Aviation Safety Network.

Zimbabwe has hunting rules.

Risks include landmines in some areas.

If you plan to do guided hunting, engage an operator with a good reputation and a valid hunting licence.

Before you hunt, research the rules and requirements of the  Convention on International Trade in Endangered Species (CITES) .

Emergencies

Depending on what you need, contact your:

• family and friends
• travel agent
• insurance provider

Call 999 or Harare Central Police Station on (0242) 777 777 or visit the nearest police station.

Always get a police report when you report a crime.

Your insurer should have a 24-hour emergency number.

Consular contacts

Read the Consular Services Charter for what the Australian Government can and can't do to help you overseas.

For consular assistance, contact the Australian Embassy in Harare. The Australian Embassy in Harare is open to the public by appointment only. 

Australian Embassy, Harare

1 Green Close Borrowdale, Harare, Zimbabwe

Phone: +263 242 853 235 55 Email: [email protected] Website: zimbabwe.embassy.gov.au Facebook: Australian Embassy, Zimbabwe X: @AusEmbZim

Check the Embassy website for details about opening hours and any temporary closures.

24-hour Consular Emergency Centre

In a consular emergency, if you can't contact an embassy, call the 24-hour Consular Emergency Centre on:

• +61 2 6261 3305 from overseas
• 1300 555 135 in Australia

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COVID-19: travel health notice for all travellers

Zimbabwe travel advice

Latest updates: The Health section was updated - travel health information (Public Health Agency of Canada)

Last updated: April 17, 2024 11:54 ET

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Safety and security, entry and exit requirements, laws and culture, natural disasters and climate, zimbabwe - exercise a high degree of caution.

Exercise a high degree of caution in Zimbabwe due to crime and the risk of civil unrest.

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Demonstrations and civil unrest

Demonstrations and civil unrest may occur. They usually take place in the central business district and high density suburbs of major cities such as Harare and Bulawayo. They have led to violence in the past.

Even peaceful demonstrations can turn violent at any time. They can also lead to disruptions to traffic and public transportation.

• Don’t attempt to cross roadblocks, even if they appear unattended
• Always carry photo identification, such as your passport, with you

Mass gatherings (large-scale events)

Marange mining area

Security forces restrict the access to the Marange diamond mining fields in Chiadzwa, Mutare.

Don’t attempt to enter the area.

Petty crime, such as pickpocketing and purse snatching, occurs regularly. Crime also includes incidents such as:

• house robberies
• passport theft

Highway robberies are common, particularly at night. Robberies from vehicles have occurred on the road to and from the Robert Gabriel Mugabe International Airport and when travelling through the Beitbridge area. There is also an increased risk of crime near the border with Mozambique.

In addition, you should particularly cautious:

• in large cities such as Harare and Bulawayo
• at tourist sites such as Victoria Falls and Honde Valley waterfalls, including Mterazi Falls and Pungwe Falls
• at popular safari camps in the Hwange and Mana Pools national parks

Criminals target both foreigners and residents.

Local police are often unable to travel to the site of a reported crime. The police are likely to ask you to travel to a local police station to file a report, or to make arrangements to transport police officers to your location.

• Be vigilant and avoid travelling alone at all times
• Avoid walking after dark
• Be particularly cautious when leaving banks and after using ATMs
• Drive to the nearest police station if you suspect that you are being followed by an unknown driver
• Drive with your doors locked and windows up at all times
• Park in a guarded parking lot overnight
• Ensure that your personal belongings are secure at all times

Credit card and ATM fraud occurs. When using debit or credit cards:

• pay careful attention when your cards are being handled by others
• use ATMs located in well-lit public areas or inside a bank or business
• avoid using card readers with an irregular or unusual feature
• cover the keypad with one hand when entering your PIN
• check for any unauthorized transactions on your account statements

There have also been fraud attempts through emails.

Carefully scrutinize any unsolicited business proposal.

Overseas fraud

Outages and shortages

Power outages are common. Many regions, including the city of Harare, regularly experience long and frequent interruptions to the electrical and water supplies. Outages may be scheduled by local authorities or occur without notice. This can affect telecommunications networks.

Food and fuel shortages also occur.

Keep supplies of food, water and fuel on hand in the event of lengthy disruptions.

Wildlife viewing

Wildlife viewing can be risky, particularly if you are on foot or at close range.

• Always keep a safe distance when watching wildlife
• Leave a vehicle only when a professional guide or warden says it’s safe to do so
• Use only reputable and professional guides or tour operators
• Closely follow park regulations and wardens’ instructions

Road safety

Road conditions and road safety are poor throughout the country.

Road conditions

Most roads don’t have street lights. Potholes are common and cause many road accidents. Highways are often narrow and have sharp downhill stretches. Pedestrians often walk on the roads, even at night. Domestic and wild animals roam major roads, also posing a risk.

Avoid driving after dark.

Drivers are reckless and don’t respect traffic laws. Traffic lights are frequently broken, and drivers don’t treat non-functioning lights as four-way stops.  They instead use hazard lights when entering these intersections. This often results in accidents.

Vehicles are often poorly maintained. Drivers may not have functioning lights on their cars, which makes driving at night even more dangerous. Pay close attention before proceeding through an intersection.

Security forces may erect roadblocks anywhere without notice. They use them to enforce order and collect fines, particularly in urban centres and on major roads.

Security forces can search you and your vehicle any time, as well as any person travelling with you. They can seize any items they deem suspicious during a search. Police officers may ask you to accompany them to the police station or to pay a fine on the spot.

• Drive carefully and always cooperate if you are stopped
• Don’t go through roadblocks without stopping, even if they appear unattended
• Ask for a ticket to be issued if you are fined by local authorities, as fines on-the-spot are illegal

Public transportation

Public transport is very limited and services are not reliable.

Commuter buses or “combis” are often overcrowded, uninsured and poorly maintained. Drivers are reckless.

Avoid using intercity bus services.

The rail system is underdeveloped and poorly maintained, resulting in numerous accidents.

Avoid using rail services.

Taxi service is only available in major cities. Taxis will normally not take you more than 20 km outside the city limits.

Major hotels usually have their own taxis, which are safe for intra-city travel.

Taxis recommended by hotels are normally reliable and in good condition.

• Only use a reputable taxi company
• Book taxis through your hotel or an authorized taxi centre

We do not make assessments on the compliance of foreign domestic airlines with international safety standards.

Information about foreign domestic airlines

Every country or territory decides who can enter or exit through its borders. The Government of Canada cannot intervene on your behalf if you do not meet your destination’s entry or exit requirements.

We have obtained the information on this page from the Zimbabwean authorities. It can, however, change at any time.

Verify this information with the  Foreign Representatives in Canada .

Entry requirements vary depending on the type of passport you use for travel.

Before you travel, check with your transportation company about passport requirements. Its rules on passport validity may be more stringent than the country’s entry rules.

Regular Canadian passport

Your passport must be valid for at least 6 months beyond the date you expect to leave Zimbabwe.

Passport for official travel

Different entry rules may apply.

Official travel

Passport with “X” gender identifier

While the Government of Canada issues passports with an “X” gender identifier, it cannot guarantee your entry or transit through other countries. You might face entry restrictions in countries that do not recognize the “X” gender identifier. Before you leave, check with the closest foreign representative for your destination.

Other travel documents

Different entry rules may apply when travelling with a temporary passport or an emergency travel document. Before you leave, check with the closest foreign representative for your destination.

Useful links

• Foreign Representatives in Canada
• Canadian passports

Tourist visa: required Business visa: required Student visa: required Work permit: required Residential visa: required

Tourist visa

You can obtain a single-entry tourist visa, valid for 30 days, at a port of entry into Zimbabwe or at a Zimbabwean embassy.

You can apply for 2 consecutive extensions (for a total of 90 days) at any Zimbabwean Department of Immigration office.

• Zimbabwe Department of Immigration
• Apply for an eVisa - Government of Zimbabwe eVisa Website

Business visa and work permit

If you enter Zimbabwe with a business visa or work permit, you cannot extend it from within the country.

You will need to exit the country and either:

• re-enter as a visitor
• or apply for a new business visa or work permit and wait for its delivery before re-entering

Working or living in Zimbabwe

It’s very difficult to arrange a work permit or residential visa after arriving in Zimbabwe.

If you plan on working or living in Zimbabwe, you should contact the nearest Zimbabwean diplomatic office before your arrival.

Volunteering and missionary activities are considered work. You will require a business visa to engage in these activities.

Journalists

Foreign media organizations must obtain prior accreditation for their journalists visiting or working in Zimbabwe.

Journalists attempting to enter the country without proper advance accreditation may be denied entry or deported. Journalists working in Zimbabwe without accreditation risk arrest and prosecution.

If you are seeking registration to enter Zimbabwe as a journalist, contact the nearest Zimbabwean diplomatic office well ahead of your planned departure.

Foreign diplomatic missions and consulates in Canada

Children and travel

Learn more about travelling with children .

Yellow fever

Learn about potential entry requirements related to yellow fever (vaccines section).

Relevant Travel Health Notices

• Global Measles Notice - 13 March, 2024
• COVID-19 and International Travel - 13 March, 2024
• Polio: Advice for travellers - 17 April, 2024

This section contains information on possible health risks and restrictions regularly found or ongoing in the destination. Follow this advice to lower your risk of becoming ill while travelling. Not all risks are listed below.

Consult a health care professional or visit a travel health clinic preferably 6 weeks before you travel to get personalized health advice and recommendations.

Routine vaccines

Be sure that your  routine vaccinations , as per your province or territory , are up-to-date before travelling, regardless of your destination.

Some of these vaccinations include measles-mumps-rubella (MMR), diphtheria, tetanus, pertussis, polio, varicella (chickenpox), influenza and others.

Pre-travel vaccines and medications

You may be at risk for preventable diseases while travelling in this destination. Talk to a travel health professional about which medications or vaccines may be right for you, based on your destination and itinerary. 

Yellow fever   is a disease caused by a flavivirus from the bite of an infected mosquito.

Travellers get vaccinated either because it is required to enter a country or because it is recommended for their protection.

• There is no risk of yellow fever in this country.

Country Entry Requirement*

• Proof of vaccination is required if you are coming from or have transited through an airport of a country   where yellow fever occurs.

Recommendation

• Vaccination is not recommended.
• Discuss travel plans, activities, and destinations with a health care professional.
• Contact a designated  Yellow Fever Vaccination Centre  well in advance of your trip to arrange for vaccination.

About Yellow Fever

Yellow Fever Vaccination Centres in Canada * It is important to note that  country entry requirements  may not reflect your risk of yellow fever at your destination. It is recommended that you contact the nearest  diplomatic or consular office  of the destination(s) you will be visiting to verify any additional entry requirements.

There is a risk of hepatitis A in this destination. It is a disease of the liver. People can get hepatitis A if they ingest contaminated food or water, eat foods prepared by an infectious person, or if they have close physical contact (such as oral-anal sex) with an infectious person, although casual contact among people does not spread the virus.

Practise  safe food and water precautions and wash your hands often. Vaccination is recommended for all travellers to areas where hepatitis A is present.

Measles is a highly contagious viral disease. It can spread quickly from person to person by direct contact and through droplets in the air.

Anyone who is not protected against measles is at risk of being infected with it when travelling internationally.

Regardless of where you are going, talk to a health care professional before travelling to make sure you are fully protected against measles.

  Hepatitis B is a risk in every destination. It is a viral liver disease that is easily transmitted from one person to another through exposure to blood and body fluids containing the hepatitis B virus.  Travellers who may be exposed to blood or other bodily fluids (e.g., through sexual contact, medical treatment, sharing needles, tattooing, acupuncture or occupational exposure) are at higher risk of getting hepatitis B.

Hepatitis B vaccination is recommended for all travellers. Prevent hepatitis B infection by practicing safe sex, only using new and sterile drug equipment, and only getting tattoos and piercings in settings that follow public health regulations and standards.

Coronavirus disease (COVID-19) is an infectious viral disease. It can spread from person to person by direct contact and through droplets in the air.

It is recommended that all eligible travellers complete a COVID-19 vaccine series along with any additional recommended doses in Canada before travelling. Evidence shows that vaccines are very effective at preventing severe illness, hospitalization and death from COVID-19. While vaccination provides better protection against serious illness, you may still be at risk of infection from the virus that causes COVID-19. Anyone who has not completed a vaccine series is at increased risk of being infected with the virus that causes COVID-19 and is at greater risk for severe disease when travelling internationally.

Before travelling, verify your destination’s COVID-19 vaccination entry/exit requirements. Regardless of where you are going, talk to a health care professional before travelling to make sure you are adequately protected against COVID-19.

 The best way to protect yourself from seasonal influenza (flu) is to get vaccinated every year. Get the flu shot at least 2 weeks before travelling.  

 The flu occurs worldwide. 

•  In the Northern Hemisphere, the flu season usually runs from November to   April.
•  In the Southern Hemisphere, the flu season usually runs between April and   October.
•  In the tropics, there is flu activity year round. 

The flu vaccine available in one hemisphere may only offer partial protection against the flu in the other hemisphere.

The flu virus spreads from person to person when they cough or sneeze or by touching objects and surfaces that have been contaminated with the virus. Clean your hands often and wear a mask if you have a fever or respiratory symptoms.

Malaria  is a serious and sometimes fatal disease that is caused by parasites spread through the bites of mosquitoes.   There is a risk of malaria in certain areas and/or during a certain time of year in this destination. 

Antimalarial medication may be recommended depending on your itinerary and the time of year you are travelling. Consult a health care professional or visit a travel health clinic before travelling to discuss your options. It is recommended to do this 6 weeks before travel, however, it is still a good idea any time before leaving.    Protect yourself from mosquito bites at all times:  • Cover your skin and use an approved insect repellent on uncovered skin.  • Exclude mosquitoes from your living area with screening and/or closed, well-sealed doors and windows. • Use insecticide-treated bed nets if mosquitoes cannot be excluded from your living area.  • Wear permethrin-treated clothing.    If you develop symptoms similar to malaria when you are travelling or up to a year after you return home, see a health care professional immediately. Tell them where you have been travelling or living. 

In this destination, rabies is commonly carried by dogs and some wildlife, including bats. Rabies is a deadly disease that spreads to humans primarily through bites or scratches from an infected animal. While travelling, take precautions , including keeping your distance from animals (including free-roaming dogs), and closely supervising children.

If you are bitten or scratched by a dog or other animal while travelling, immediately wash the wound with soap and clean water and see a health care professional. In this destination, rabies treatment may be limited or may not be available, therefore you may need to return to Canada for treatment.  

Before travel, discuss rabies vaccination with a health care professional. It may be recommended for travellers who are at high risk of exposure (e.g., occupational risk such as veterinarians and wildlife workers, children, adventure travellers and spelunkers, and others in close contact with animals). 

Safe food and water precautions

Many illnesses can be caused by eating food or drinking beverages contaminated by bacteria, parasites, toxins, or viruses, or by swimming or bathing in contaminated water.

• Learn more about food and water precautions to take to avoid getting sick by visiting our eat and drink safely abroad page. Remember: Boil it, cook it, peel it, or leave it!
• Avoid getting water into your eyes, mouth or nose when swimming or participating in activities in freshwater (streams, canals, lakes), particularly after flooding or heavy rain. Water may look clean but could still be polluted or contaminated.
• Avoid inhaling or swallowing water while bathing, showering, or swimming in pools or hot tubs. 

Cholera is a risk in parts of this country. Most travellers are at very low risk.

To protect against cholera, all travellers should practise safe food and water precautions .

Travellers at higher risk of getting cholera include those:

• visiting, working or living in areas with limited access to safe food, water and proper sanitation
• visiting areas where outbreaks are occurring

Vaccination may be recommended for high-risk travellers, and should be discussed with a health care professional.

Travellers' diarrhea is the most common illness affecting travellers. It is spread from eating or drinking contaminated food or water.

Risk of developing travellers' diarrhea increases when travelling in regions with poor standards of hygiene and sanitation. Practise safe food and water precautions.

The most important treatment for travellers' diarrhea is rehydration (drinking lots of fluids). Carry oral rehydration salts when travelling.

Typhoid   is a bacterial infection spread by contaminated food or water. Risk is higher among children, travellers going to rural areas, travellers visiting friends and relatives or those travelling for a long period of time.

Travellers visiting regions with a risk of typhoid, especially those exposed to places with poor sanitation, should speak to a health care professional about vaccination.  

There is a risk of schistosomiasis in this destination. Schistosomiasis is a parasitic disease caused by tiny worms (blood flukes) which can be found in freshwater (lakes, rivers, ponds, and wetlands). The worms can break the skin, and their eggs can cause stomach pain, diarrhea, flu-like symptoms, or urinary problems. Schistosomiasis mostly affects underdeveloped and r ural communities, particularly agricultural and fishing communities.

Most travellers are at low risk. Travellers should avoid contact with untreated freshwater such as lakes, rivers, and ponds (e.g., swimming, bathing, wading, ingesting). There is no vaccine or medication available to prevent infection.

Insect bite prevention

Many diseases are spread by the bites of infected insects such as mosquitoes, ticks, fleas or flies. When travelling to areas where infected insects may be present:

• Use insect repellent (bug spray) on exposed skin
• Cover up with light-coloured, loose clothes made of tightly woven materials such as nylon or polyester
• Minimize exposure to insects
• Use mosquito netting when sleeping outdoors or in buildings that are not fully enclosed

To learn more about how you can reduce your risk of infection and disease caused by bites, both at home and abroad, visit our insect bite prevention page.

Find out what types of insects are present where you’re travelling, when they’re most active, and the symptoms of the diseases they spread.

There is a risk of chikungunya in this country.  The risk may vary between regions of a country.  Chikungunya is a virus spread through the bite of an infected mosquito. Chikungunya can cause a viral disease that typically causes fever and pain in the joints. In some cases, the joint pain can be severe and last for months or years.

Protect yourself from mosquito bites at all times. There is no vaccine available for chikungunya.

• In this country, risk of  dengue  is sporadic. It is a viral disease spread to humans by mosquito bites.
• Dengue can cause flu-like symptoms. In some cases, it can lead to severe dengue, which can be fatal.
• The level of risk of dengue changes seasonally, and varies from year to year. The level of risk also varies between regions in a country and can depend on the elevation in the region.
• Mosquitoes carrying dengue typically bite during the daytime, particularly around sunrise and sunset.
• Protect yourself from mosquito bites . There is no vaccine or medication that protects against dengue fever.

Rift Valley fever is a viral disease that can cause severe flu-like symptoms. In some cases, it can be fatal. It is spread to humans through contact with infected animal blood or tissues, from the bite of an infected mosquito, or eating or drinking unpasteurized dairy. Risk is generally low for most travellers. Protect yourself from insect bites and avoid animals, particularly livestock, and unpasteurized dairy. There is no vaccine available for Rift Valley fever.

African trypanosomiasis (sleeping sickness)  is caused by a parasite spread through the bite of a tsetse fly. Tsetse flies usually bite during the day and the bites are usually painful. If untreated, the disease is eventually fatal. Risk is generally low for most travellers. Protect yourself from bites especially in game parks and rural areas. Avoid wearing bright or dark-coloured clothing as these colours attract tsetse flies. There is no vaccine available for this disease.

Animal precautions

Some infections, such as rabies and influenza, can be shared between humans and animals. Certain types of activities may increase your chance of contact with animals, such as travelling in rural or forested areas, camping, hiking, and visiting wet markets (places where live animals are slaughtered and sold) or caves.

Travellers are cautioned to avoid contact with animals, including dogs, livestock (pigs, cows), monkeys, snakes, rodents, birds, and bats, and to avoid eating undercooked wild game.

Closely supervise children, as they are more likely to come in contact with animals.

Anthrax is a serious infectious disease caused by bacteria. People can get sick with anthrax if they come into contact with infected animals or contaminated animal products. Anthrax can cause severe illness in both humans and animals. Travellers to areas where anthrax is common or where an outbreak is occurring in animals can get sick with anthrax if:

• they have contact with infected animal carcasses or eat meat from animals that were sick when slaughtered
• they handle animal parts, such as hides, wool or hair, or products made from those animal parts, such as animal hide drums.

If you are visiting these areas, do not eat raw or undercooked meat and avoid contact with livestock, wildlife, animal products, and animal carcasses.

Person-to-person infections

Stay home if you’re sick and practise proper cough and sneeze etiquette , which includes coughing or sneezing into a tissue or the bend of your arm, not your hand. Reduce your risk of colds, the flu and other illnesses by:

•   washing your hands often
• avoiding or limiting the amount of time spent in closed spaces, crowded places, or at large-scale events (concerts, sporting events, rallies)
• avoiding close physical contact with people who may be showing symptoms of illness 

Sexually transmitted infections (STIs) , HIV , and mpox are spread through blood and bodily fluids; use condoms, practise safe sex, and limit your number of sexual partners. Check with your local public health authority pre-travel to determine your eligibility for mpox vaccine.  

Tuberculosis is an infection caused by bacteria and usually affects the lungs.

For most travellers the risk of tuberculosis is low.

Travellers who may be at high risk while travelling in regions with risk of tuberculosis should discuss pre- and post-travel options with a health care professional.

High-risk travellers include those visiting or working in prisons, refugee camps, homeless shelters, or hospitals, or travellers visiting friends and relatives.

HIV (Human Immunodeficiency Virus)   is a virus that attacks and impairs the immune system, resulting in a chronic, progressive illness known as AIDS (Acquired Immunodeficiency Syndrome). 

High risk activities include anything which puts you in contact with blood or body fluids, such as unprotected sex and exposure to unsterilized needles for medications or other substances (for example, steroids and drugs), tattooing, body-piercing or acupuncture.

Medical services and facilities

Good health care is limited in Zimbabwe. Quality of care varies greatly throughout the country.

Medical facilities and medical supplies are limited, especially outside of the major cities. The best hospitals are often at full capacity and cannot admit further patients. Trained medical staff are scarce. You will likely need medical evacuation in case of serious illness or injury.

Overseas medical insurance payments may not be accepted. You will likely have to provide upfront payment in cash to obtain medical services, such as:

• doctor visits
• hospitals visits
• air ambulance
• medical evacuation

Make sure you get travel insurance that includes coverage for medical evacuation and hospital stays.

Travel health and safety

There is a significant shortage of prescription medication.

If you take prescription medication, you’re responsible for determining their legality in Zimbabwe.

• Bring sufficient quantities of your medication with you
• Always keep your medication in the original container
• Pack them in your carry-on luggage
• Carry a copy of your prescriptions

Keep in Mind...

The decision to travel is the sole responsibility of the traveller. The traveller is also responsible for his or her own personal safety.

Be prepared. Do not expect medical services to be the same as in Canada. Pack a   travel health kit , especially if you will be travelling away from major city centres.

You must abide by local laws.

Learn about what you should do and how we can help if you are arrested or detained abroad .

There are severe penalties for the possession, use or trafficking of illegal drugs. If you are convicted, you can expect to be arrested, detained and prosecuted.

Drugs, alcohol and travel

Demonstrations and assemblies, even for private meetings, are illegal in Zimbabwe if not pre-approved by the government. Local authorities have taken bystanders into custody at such events.

Making political commentary or discussing the President or the President’s office is also illegal.

• Avoid political activities and discussions
• Don’t post or react to online content criticizing the government
• Limit your social media footprint

Photography

Photography of the following is prohibited unless permission is granted from the Zimbabwe Ministry of Information:

• the State House
• government offices
• military establishments
• official residences and embassies
• police officers
• armed forces members
• demonstrators

You may need a special permit for other photography. Local authorities strictly enforce all restrictions. Observe all restrictions. When in doubt, don’t take a picture.

Identification

Local authorities may ask you to show identification at any time.

You must carry your passport, visa and other travel documents with you at all times. Failure to produce these documents upon request may subject you to detention or arrest.

Keep a photocopy of your passport in a safe place, in case the original is lost or confiscated.

Pornographic material

Possession or importation of pornographic material is forbidden.

Military clothing

It’s illegal for civilians to wear any form of clothing made from camouflage material.

Precious stones

Carrying precious or semi-precious stones (rough or uncut) without the correct paperwork or permit is prohibited.

2SLGBTQI+ travellers

Zimbabwean law prohibits sexual acts between individuals of the same sex.

Those convicted can face imprisonment and heavy fines. 2SLGBTQI+ travellers could also be discriminated against or detained based on their sexual orientation, gender identity, gender expression or sex characteristics.

2SLGBTQI+ travellers should carefully consider the risks of travelling to Zimbabwe.

Travel and your sexual orientation, gender identity, gender expression and sex characteristics

Dual citizenship

Dual citizenship is legally recognized in Zimbabwe.

If you are a Canadian citizen, but also a citizen of Zimbabwe, our ability to offer you consular services may be limited while you're there. You may also be subject to different entry/exit requirements .

Travellers with dual citizenship

International Child Abduction

The Hague Convention on the Civil Aspects of International Child Abduction is an international treaty. It can help parents with the return of children who have been removed to or retained in certain countries in violation of custody rights. The convention applies between Canada and Zimbabwe.

If your child was wrongfully taken to, or is being held in Zimbabwe, and if the applicable conditions are met, you may apply for the return of your child to the Zimbabwean court.

If you are in this situation:

• act as quickly as you can
• contact the Central Authority for your province or territory of residence for information on starting an application under The Hague Convention
• consult a lawyer in Canada and in Zimbabwe to explore all the legal options for the return of your child
• report the situation to the nearest Canadian government office abroad or to the Vulnerable Children’s Consular Unit at Global Affairs Canada by calling the Emergency Watch and Response Centre

If your child was removed from a country other than Canada, consult a lawyer to determine if The Hague Convention applies.

Be aware that Canadian consular officials cannot interfere in private legal matters or in another country’s judicial affairs.

• List of Canadian Central Authorities for the Hague Convention
• International Child Abduction: A Guidebook for Left-Behind Parents
• Travelling with children
• The Hague Convention - Hague Conference on Private International Law
• Canadian embassies and consulates by destination
• Emergency Watch and Response Centre

Traffic drives on the left.

You must have a copy of your vehicle clearance certificate with you when driving.

You should carry an International Driving Permit.

International Driving Permit

On-the-spot fines are illegal in Zimbabwe.

You can pay a fine at the nearest police station. Police officers may ask you to accompany them there.

If you receive a fine:

• ask for a ticket to be issued
• don’t pay the ticket on-the-spot

The currency in Zimbabwe is the Zimbabwe dollar (ZWL). This refers to government-issued bond notes, bond coins and mobile money known as real-time gross settlement (RTGS) systems. However, it has no monetary value outside of the country.

Most transactions in Zimbabwe are made in US dollars. Foreign credit cards are not always accepted.

The country is currently experiencing a severe local currency shortage. It’s impossible to withdraw money from ATMs or banks using an international bank card.  Counterfeit banknotes are in circulation.

You can bring in any amount of cash into Zimbabwe. However, you can only leave the country with a maximum of US$2,000 in cash, or the equivalent in other foreign currencies, unless you completed a blue Baggage Declaration form upon entry at the airport.

• Plan accordingly
• Bring sufficient US dollars to cover your stay
• Check with your tour operator or hotel which payment methods will be accepted
• Change currency at registered currency exchange offices only

Importation and exportation of currency by travellers - Zimbabwe Revenue Authority

Rainy season and cyclones

The rainy season extends from November to March. Seasonal flooding can hamper overland travel and reduce the provision of essential services. Roads may become impassable and bridges damaged.

During this season, cyclones also occur.

If you travel to Zimbabwe during this time:

• stay informed of the latest regional weather forecasts
• carry emergency contact information for your airline or tour operator
• follow the advice and instructions of local authorities
• Tornadoes, cyclones, hurricanes, typhoons and monsoons
• Large-scale emergencies abroad

Veld (bush) fires are common during the dry season (April to October). They are very unpredictable and extremely dangerous. They can spread very quickly and travel at speeds of 60 km/h or more, due to high winds.

• Stay clear of active fires
• Always verify local conditions with relevant authorities before going on bush walks, particularly during the dry season

Local services

Emergency services exist but may be limited.

In case of emergency, dial 999.

Consular assistance

Botswana, Malawi

For emergency assistance after hours, call the Embassy of Canada to Zimbabwe, in Harare, and follow the instructions. You may also call the Emergency Watch and Response Centre in Ottawa at 613-996-8885.

The decision to travel is your choice and you are responsible for your personal safety abroad. We take the safety and security of Canadians abroad very seriously and provide credible and timely information in our Travel Advice to enable you to make well-informed decisions regarding your travel abroad.

The content on this page is provided for information only. While we make every effort to give you correct information, it is provided on an "as is" basis without warranty of any kind, expressed or implied. The Government of Canada does not assume responsibility and will not be liable for any damages in connection to the information provided.

If you need consular assistance while abroad, we will make every effort to help you. However, there may be constraints that will limit the ability of the Government of Canada to provide services.

Learn more about consular services .

Risk Levels

  take normal security precautions.

Take similar precautions to those you would take in Canada.

  Exercise a high degree of caution

There are certain safety and security concerns or the situation could change quickly. Be very cautious at all times, monitor local media and follow the instructions of local authorities.

IMPORTANT: The two levels below are official Government of Canada Travel Advisories and are issued when the safety and security of Canadians travelling or living in the country or region may be at risk.

  Avoid non-essential travel

Your safety and security could be at risk. You should think about your need to travel to this country, territory or region based on family or business requirements, knowledge of or familiarity with the region, and other factors. If you are already there, think about whether you really need to be there. If you do not need to be there, you should think about leaving.

  Avoid all travel

You should not travel to this country, territory or region. Your personal safety and security are at great risk. If you are already there, you should think about leaving if it is safe to do so.

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Vaccinated Tourists Can Now Visit Zimbabwe's Iconic Victoria Falls

The world's tallest waterfall has been closed since March 2020 — and finally, travelers can return to this natural wonder.

Zimbabwe's Victoria Falls has opened to vaccinated travelers as the country is eager to restart its tourism industry amid the COVID-19 pandemic.

"This is in view of the realization that over 60% of the population in Victoria Falls has been vaccinated," Zimbabwe's Information Minister Monica Mutsvangwa said of the attraction's opening, according to VOA News. "The lockdown measures, however, are being enforced throughout the country in order to curtail a surge under the third wave of COVID-19."

In opening Victoria Falls — which has been closed since March of 2020 — Zimbabwe has also opted to open its borders with Zambia and Botswana to encourage domestic tourism. Travel within Zimbabwe is extremely doable for vaccinated travelers, whether they're coming from a neighboring country or halfway around the world. However, tourists who aren't vaccinated will be subject to frequent testing requirements if they intend to visit certain areas and attractions within Zimbabwe.

Zimbabwe closed its borders and suspended flights in March of 2020 and then restarted domestic flights the following September. International flights resumed with certain restrictions for visitors in October of 2020, according to Reuters.

Currently, restaurants in Victoria Falls are allowed to serve sit-in customers something that is not allowed in the rest of Zimbabwe, according to The Associated Press. The rest of the country still has tight restrictions as a result of the current surge driven by the delta variant of the coronavirus, with a rise in hospitalizations happening among those who are unvaccinated.

Travelers heading to Zimbabwe, whether vaccinated or not, still need to be tested before arrival, according to the U.S. Embassy in Zimbabwe .

Tourism has been an essential part of Zimbabwe's economy, as a roadmap to expand the industry to $6 billion by 2023 was revealed in November, according to the Zimbabwean news site 263 Chat . The sector could lose up to $1.1 billion with international arrivals dropping 70 to 87 percent, the acting chief executive of Zimbabwe Tourism Authority Givemore Chidzihdi, told the outlet last July.

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• Passports, travel and living abroad
• Travel abroad
• Foreign travel advice

Before you travel check that:

• your destination can provide the healthcare you may need
• you have appropriate travel insurance for local treatment or unexpected medical evacuation

This is particularly important if you have a health condition or are pregnant.

Emergency medical number

Dial 112 from a mobile phone and ask for an ambulance.

The Official Government of Zimbabwe web portal has a full list of emergency numbers.

Contact your insurance company promptly if you’re referred to a medical facility for treatment.

Vaccinations and health risks

At least 8 weeks before your trip check:

• the latest information on vaccinations and health risks in TravelHealthPro’s Zimbabwe guide
• where to get vaccines and whether you have to pay on the NHS travel vaccinations page

Cholera Outbreak

Parts of Zimbabwe are currently experiencing a cholera outbreak. See  information on cholera  from TravelHealthPro.

Polio Outbreak

In October 2023, the government declared a polio outbreak in Zimbabwe. Ensure you are fully vaccinated and see information on polio from TravelHealthPro.

The legal status and regulation of some medicines prescribed or bought in the UK can be different in other countries.

Read best practice when travelling with medicines on TravelHealthPro .

The NHS has information on whether you can take your medicine abroad .

Healthcare facilities in Zimbabwe

Healthcare provision and quality in Zimbabwe is variable and can be very poor outside of the major cities.

There are shortages of drugs and trained medical staff in hospitals, making it difficult for hospitals to treat some illnesses and trauma cases.

Emergency response capabilities are limited.

Private clinics will not treat patients until they pay and often require large amounts of cash before they will admit emergency cases, even if you have travel insurance. Many businesses in Zimbabwe will only accept US dollars in cash, rather than credit or debit cards. This includes some medical providers. Medical costs, particularly for evacuation, can be high. Make sure you have adequate travel health insurance and accessible funds to cover the cost of any medical treatment abroad and repatriation.

FCDO has a list of English-speaking doctors in Zimbabwe .

Travel and mental health

Read FCDO guidance on travel and mental health . There is also mental health guidance on TravelHealthPro .

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Update April 12, 2024

Information for u.s. citizens in the middle east.

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Zimbabwe Travel Advisory

Travel advisory june 27, 2023, zimbabwe - level 2: exercise increased caution.

Reissued after periodic review with updates to crime and civil unrest information.

Exercise increased caution in Zimbabwe due to  crime and official harassment of U.S. citizens. 

Country Summary : Opportunistic crime, such as pickpocketing, theft, and smashing of car windows with intent to steal, is common. Violent crime, such as assault, carjacking, and home invasion, also occurs. Criminals often target foreigners and residents suspected of having large sums of cash.

Demonstrations may occur and increase in frequency around political events, such as elections. Large gatherings are often restricted by the government and can quickly escalate to violence.

Foreigners, journalists, and non-governmental organizations may be subject to heightened scrutiny in Zimbabwe.

Read the  country information page  for additional information on travel to Zimbabwe.

If you decide to travel to Zimbabwe:

• Stay alert and avoid openly displaying cash.
• Carry a copy of your passport and visa and leave originals in your hotel safe.
• Stay away from political rallies, demonstrations, and crowds.
• Monitor local media for breaking events and be prepared to adjust your plans.
• Keep travel documents up to date and easily accessible.
• Enroll in the  Smart Traveler Enrollment Program  (STEP) to receive Alerts and make it easier to locate you in an emergency.
• Follow the Department of State on  Facebook  and  Twitter .
• Review the  Country Security Report  for Zimbabwe.
• Prepare a contingency plan for emergency situations. Review the  Traveler’s Checklist .
• Visit the CDC page for the latest  Travel Health Information  related to your travel.

Travel Advisory Levels

Assistance for u.s. citizens, zimbabwe map, search for travel advisories, external link.

You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State.

Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. If you wish to remain on travel.state.gov, click the "cancel" message.

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TRAVEL SUPPORT

• Travel requirements by destination

All Destinations

Afghanistan

Covid-19 testing requirements.

All passengers above the age of 8 years old are required to hold a negative COVID-19 PCR test conducted maximum 96 hours prior to departure.

Travel to and from Dubai

If you're travelling to, from or transiting through Dubai, please check our Travel requirements for Dubai. (Opens page in the same tab)

List of laboratories

This is a recommended list of authorised COVID-19 test laboratories in Dubai (Opens a PDF in a new tab)  where you can get tested before you travel to your destination.

The UAE government has specified designated laboratories in each of our current destinations (Opens a PDF in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT PCR test.

Search and book flights

Latest updates

All restrictions lifted starting 01 November 2022

Mask requirements

Masks are required on board and at the airport in your destination.

The UAE government has specified designated laboratories in each of our current destinations (Opens a PDF in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT-PCR test.

If you're travelling to, from or transiting through Dubai, please check our Travel requirements for Dubai (Opens page in the same tab) .

There are no longer any COVID 19 entry restrictions for travel to Angola. This includes requirements for testing, vaccination, quarantine and entry forms.

Travel from Angola

Passengers are advised to ensure they meet all travel requirements of the countries of their final/transit destinations.

Travel eligibility

Travel from argentina.

This is a recommended list of authorised COVID‑19 test laboratories in Dubai (Opens a PDF in a new tab)  where you can get tested before you travel to your destination.

The UAE government has specified designated laboratories (Opens a PDF in a new tab)  in each of our current destinations. You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID‑19 RT PCR test..

There are no longer any COVID 19 entry restrictions for travel to Australia. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Austria. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Bahrain. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Bangladesh. This includes requirements for testing, vaccination, quarantine and entry forms

Visa on arrival services for nationals of the following countries are now available at Shahjalal Internation Airport in Dhaka:

• United States of America
• All GCC countries
• All European countries

New Zealand

• Russian Federation
• South Korea

Read through the guideline for all arriving passengers on the Civil Aviation Authority of Bangladesh portal (Opens an external website in a new tab)  .

There are no longer any COVID-19 entry restrictions for travel to Belgium. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID‑19 entry restrictions for travel to Brazil. This includes requirements for testing, vaccination, quarantine and entry forms.

Before you travel, please ensure you understand the requirements for travel to Canada (Opens an external website in a new tab)  .

Required documents

While travellers will no longer have to submit their quarantine and vaccination information through ArriveCAN, they can continue to use the optional Advance Declaration feature in ArriveCAN (free as a mobile app or on the Canada Border Services Agency (CBSA) website) to save time at the airport by submitting their customs and immigration declaration in advance of arrival. 

Download the ArriveCAN app here (Opens an external website in a new tab)  .

Travel from Canada

If you're travelling to or transiting through Dubai, please check the travel requirements for Dubai , the requirements of your final destination, and the departure requirements below set by the Canadian government.

There are no longer any COVID‑19 entry restrictions for travel to China. This includes requirements for testing, vaccination, quarantine and entry forms.

Côte d'Ivoire (Ivory Coast)

There are no longer any COVID-19 entry restrictions for travel to Cote d’Ivoire. This includes requirements for testing, vaccination, quarantine and entry forms.

Passengers travelling from Abidjan must take the required pre-departure tests at designated testing centres approved by Institute Pasteur.

There are no longer any COVID 19 entry restrictions for travel to Cyprus. This includes requirements for testing, vaccination, quarantine and entry forms.

Wearing face masks is recommended on all flights to and from Cyprus, as well in all indoor areas while in Cyprus.

Czech Republic

There are no longer any COVID-19 entry restrictions for travel to Czech Republic. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Denmark. This includes requirements for testing, vaccination, quarantine and entry forms.

Travel rules for Dubai residents

Follow the latest travel advice for residents travelling to and from Dubai (Opens page in the same tab) . The information changes frequently so please check back before you travel.

Travel rules for tourists

Follow the latest travel advice for tourists travelling to, through and from Dubai (Opens page in the same tab) . The information changes frequently so please check back before you travel.

There are no longer any COVID-19 entry restrictions for travel to Egypt. This includes requirements for testing, vaccination, quarantine and entry forms.

Masks are optional on board but must be worn at the airport in your destination

There are no longer any COVID‑19 entry restrictions for travel to Ethiopia.

Visa on arrival services are available for eligible passengers provided they apply for OK to board approval before travelling to Ethiopia.

Exemptions:

• Transfer passengers
• Passengers with sticker visas
• E-visas with a confirmation page showing the passenger details along with a photo of the passenger will be accepted
• Visa on arrival will only be granted to passengers who were born in Ethiopia, whose passport states Ethiopia as their place of birth
• Children of Ethiopian nationals or Residence Card holders who are travelling with their parents, who will be allowed to enter the country with a visa on arrival eligibility or if they have a pre issued sticker or e-visa
• Passengers with Africa Union IDs or Diplomatic IDs issued by the Ethiopian Ministry of Foreign Affairs, given the ID is valid
• Passengers with Ethiopian Origin ID

There are no longer any COVID-19 entry restrictions for travel to France. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Germany. This includes requirements for testing, vaccination, quarantine and entry forms.

Travel from Ghana

There are no longer any COVID-19 entry restrictions for travel to Greece. This includes requirements for testing, vaccination, quarantine and entry forms.

From 25 June 2022, arriving and departing passengers will no longer be required to complete a health declaration form.

From 13 March 2022, all nationalities are allowed entry into Guinea provided they complete the following requirements on arrival.

Passengers who are fully vaccinated must present proof that they have complete the required doses of the any of the following vaccines:

• Astra Zeneca
• Sinopharm and Sinovac
• Johnson & Johnson

Fully vaccinated passengers are not required to present a negative pre-departure COVID-19 test.

Passengers unvaccinated or partially vaccinated must present a negative COVID-19 PCR test certificate for a test taken not more than 72 hours before travel.

Travellers who present a COVID-19 recovery certificate dated less than six months are not required to present a vaccination certificate on arrival.

Passengers between the ages of 5 and 18 years are exempt from the vaccination requirement but must take a PCR test not more than 72 hours before entry into Conakry.

Any passenger who presents symptoms of COVID 19 (e.g. fever, cough, difficulty breathing, sneezing, poor general condition, etc.) on arrival will undergo a standard diagnostic test (PCR) and be isolated while waiting for the test results. If found positive for COVID 19, the traveller will be treated at a dedicated processing centre.

Hong Kong, China

From 1 March 2023, travellers are no longer required to wear masks on board flights to Hong Kong and at Hong Kong International Airport.

Please visit the official website (Opens an external website in a new tab)  for more details. 

Please check the government website  for eligibility and mandatory quarantine requirements before you travel to Hong Kong.

There are no longer any COVID-19 entry restrictions for travel to Hungary. This includes requirements for testing, vaccination, quarantine and entry forms.

From 13 February 2023 (11:00am IST), travellers may be subject to random COVID-19 PCR testing on arrival in India.

From 13 February 2023 (IST 11:00am), pre-departure COVID-19 testing and registration on the Air Suvidha portal are no longer required for passengers travelling from China, Hong Kong, Japan, Republic of Korea, Singapore and Thailand.

However, all travellers arriving in India are subject to random COVID-19 testing on arrival at the airport.

Vaccination and Satu Sehat Apps are no longer mandatory requirements.

Masks are optional on board and at the airport in your destination.

The following categories of passengers are exempt from the entry restriction:

• Indonesian nationals
• Non Indonesian nationals holding diplomatic visa and official visa
• Non Indonesian nationals holding limited stay permit (ITAS) and permanent stay permit (ITAP)
• Non Indonesian nationals holding diplomatic stay permit and official stay permit
• Non Indonesian nationals holding visit visas
• Non Indonesian nationals holding limited stay visas
• Non Indonesian nationals holding Asia Pacific Economic Cooperation (APEC) business travel card
• Foreign nationals from 92 territories who are eligible for visa on arrival services and who are visiting Indonesia for tourism purposes

International to international transit/transfer through Jakarta (CGK) airport is now allowed for a maximum of 6 hours. International to domestic transfer is allowed and travellers must present all entry requirements at the first port of entry. 

International to international transit or transfer through Denpasar (DPS) airport is now allowed for a maximum of 8 hours. Between 02.00-07.00LT, the airport closure period, international to international transit or transfer passengers must clear CIQ and must fulfil DPS entry requirements.

Visa free entry or visa on arrival is only allowed through CGK, DPS, KNO, SUB, UPG, MDC, YIA, BTH, LOP, PDG, BPN, PKU, KJT, DJJ and BTJ.

Visa free entry for tourists only applies to citizens of South East Asian countries: Brunei Darussalam, Cambodia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, Timor Leste and Vietnam.

Visa on arrival for tourists only applies to nationals of 92 territories : Albania, Andorra, Argentina, Australia, Austria, Bahrain, Belarus, Belgium, Bosnia Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Guatemala, Hong Kong SAR, Hungary, Iceland, India, Ireland Republic, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau(SAR), Malaysia, Maldives, Malta, Monaco, Mexico, Morocco, Myanmar, Netherlands, New Zealand, Norway, Oman, Palestine, Panama, Peru, Philippines, Poland, Portugal, Qatar, Russia, Romania, Rwanda, Saudi Arabia, San Marino, Seychelles, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Suriname, Sweden, Switzerland, Taiwan, Thailand, Timor Leste, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom (British citizens only), United States of America, Uzbekistan, Vatican and Vietnam.

Passengers who have the following types of British passports are not eligible for visa on arrival services:

• British Overseas Territories Citizen
• British National (Overseas)
• British Overseas Citizen
• British Subject
• British Protected Person

All eligible foreign nationals can apply for an e-visa on arrival (E-VOA) and pay the visa fees online before travelling to Indonesia at https://molina.imigrasi.go.id/ (Opens an external website in a new tab) 

Passengers who are eligible for visa free entry or visa on arrival can stay for 30 days and must comply with the following requirements:

• Minimum 6 months passport validity
• Return or onward ticket
• Visa on arrival fee at IDR 500,000
• Sufficient funds
• Tourists can stay a maximum of 30 days and request a one-time extension for another 30 days at the nearest immigration office.
• Exit Indonesia from any immigration checkpoint
• Visa free and/or visa on arrival cannot be exchanged for a resident visa

Foreign nationals who have an emergency passport, temporary passport, travel document or laissez passer are not eligible for visa on arrival services.

Foreign nationals from countries not specified can visit Indonesia by applying for a visit visa or limited stay visa before arrival.

Visit visa and limited stay visa can apply to the following purposes:

A. Visit Visa

• Tourism purposes
• Emergency work activity
• Business discussion
• Purchase of items
• Film activity
• Food, medical and humanitarian support
• Governmental duty including G20 activity or international meetings 144th Inter Parliamentary Union (IPU)
• Joining ship in Indonesia territory
• Marine industry development
• Foreign worker candidate trial on the ability to work

B. Limited Stay Visa

• As an expert staff
• Gather together to work on ships, float equipment or installation operated in Indonesian territory and Economic Exclusive Zone Indonesia
• Quality control of items or production
• Inspection or audit of branch office in Indonesia
• After sales activity
• Installing or repairing a machine
• Non permanent construction work
• Undertaking a film production for commercial purposes and has been approved by the appropriate authorities
• Foreign workers on a skills trial
• Visa index C313 (non work purpose): foreign investment for period of 1 year
• Visa index C314 (non work purpose): foreign investment for period of 2 years
• Visa index C316 (non work purpose): study / education
• Visa index C317 (non work purpose): family reunion

Guarantors must apply for visit visas and limited stay visas online (Opens an external website in a new tab)  to the Directorate General of Immigration based on the visit purposes.

Visit visas and limited stay visas are granted by the Director General of Immigration in the form of an electronic visa (eVisa). Visit visas with an eVisa Number ending in DN cannot be used for entry, as this code is for a visa extension for foreign nationals who have entered Indonesia and are currently staying in Indonesia (On Shore Visa). Visit visa numbers to enter Indonesia should end with LN (Off Shore Visa).

Diplomatic visa and official visa are regulated by Ministry of Foreign Affairs.

Holders of diplomatic and service passports from 91 countries (Opens an external website in a new tab)  can enter Indonesia with the free visa facility if the visit purpose of the visit is related to diplomatic or official visits with supporting documents:

• Carrying a diplomatic duty note or visit statement issued by the Ministry of Foreign Affairs of Republic Indonesia and or foreign state ministry
• Invitation letter issued by the Ministry of Foreign Affairs of Republic Indonesia for those attending meetings and or conferences in Indonesia

All passengers arriving Indonesia must also complete the electronic Customs Declaration form https://ecd.beacukai.go.id/ 

The UAE government has specified designated laboratories (Opens a PDF in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT PCR test.

There are no longer any COVID-19 entry restrictions for travel to Iran. This includes requirements for testing, vaccination, quarantine and entry forms.

Entry to Iran is allowed only for Iranian nationals and foreign nationals who have any of the following:

• Residence permit
• Entry visa (merchants)
• Work permit visa;
• Medical visa
• Investment visa
• Exit and return stamp from Iran Immigration

Eligible passengers must apply for the Entry Visa online and receive approval before travelling to Iran.

There are no longer any COVID-19 entry restrictions for travel to Iraq. This includes requirements for testing, vaccination, quarantine and entry forms.

Passengers holding a paper visa and one-way or return tickets require OK to board approval. To get OK to board approval, they must submit copies of their passport, flight booking reference and visa 48 hours before their date of travel. The required documents must be submitted to:

• Baghdad: [email protected]
• Basra: [email protected]

The following passengers can travel to Iraq without OK to Board approval:

• Passengers holding a valid sticker visa

All passengers who have recently travelled to or through Bangladesh will not be allowed entry to Basra.

There are no longer any COVID-19 entry restrictions for travel to Ireland. Passengers are no longer required to hold a COVID‑19 vaccination certificate, COVID‑19 test result or complete the Passenger Locator Form.

Travel from Ireland

Emirates passengers can undergo COVID 19 testing at the following facilities.

Emirates passengers can undergo COVID 19 testing at the following facilities. Find the testing facility closest to you and present your Emirates ticket or booking confirmation. You should receive your test results within 96 hours after the sample is taken. Emirates is not liable for the samples, their transfer and analysis as carried out under the full responsibility of these laboratories, nor for any delay in the release of test results.

• RDT Care (Opens an external website in a new tab) 
• Randox Health (Opens an external website in a new tab) 
• Travel Health (Opens an external website in a new tab) 
• Vida care (Opens an external website in a new tab) 
• Liffey Medical (Opens an external website in a new tab) 
• Better2know (Opens an external website in a new tab) 
• Tropical Medical Bureau (Opens an external website in a new tab) 

There are no longer any COVID‑19 entry restrictions for travel to Israel. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID 19 entry restrictions for travel to Italy. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Japan. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any testing, vaccination or quarantine requirements.

All passengers must register on the Visit Jordan portal (Opens an external website in a new tab)  prior to departure and complete the required form to get a QR code. The QR code must be presented at check-in and to authorities on arrival in Jordan.

Exceptions:

• Jordanian passengers and their families, spouses and children regardless of their nationalities
• Transit passengers
• Diplomats and employees of regional and international organisations as well as their dependents and family members with a special and/or normal passport who are residing in Jordan and who have a permanent QR code with an indefinite validity that can be used to return to Jordan on several trips

This is a recommended list of authorised COVID-19 test laboratories in Dubai (Opens a PDF in a new tab) i  where you can get tested before you travel to your destination.

All passengers who require visas should apply for and obtain an e visa before travelling to Kenya. The e-visa can be obtained through this website (Opens page in a new tab)  . Minors below 16 years old are exempted from the visa requirement.

Passengers holding Refugee or Alien travel documents must have a visa at all times.

The UAE government has specified designated laboratories (Opens a PDF in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT-PCR test.

Korea, Republic of

From 1 March 2023, all passengers are requested to upload their health questionnaire information on the  Q-Code location (Opens an external website in a new tab)   or complete the Health Questionnaire (yellow form) before arrival for quarantine inspection.

There are no longer any COVID-19 entry restrictions for travel to Kuwait. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Lebanon. This includes requirements for testing, vaccination, quarantine and entry forms.

This is a recommended list of authorised COVID-19 test laboratories in Dubai (Opens a PDF in a new tab) (Opens an external website in a new tab)  where you can get tested before you travel to your destination.

The UAE government has specified designated laboratories in each of our current destinations (Opens a PDF in a new tab) (Opens an external website in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT-PCR test.

There are no longer any COVID-19 entry restrictions for travel to Malaysia. This includes requirements for testing, vaccination, quarantine and entry forms.

There are changes to the required documents for travel to the Maldives.

Passengers travelling to Maldives must complete the online Traveller Declaration Form (Opens an external website in a new tab)   within 96 hours before arrival in the Maldives, obtain a QR code and present it at the time of check-in at the airport.

Passengers travelling to the Maldives as tourists must have a confirmed hotel reservation for their stay at registered tourist facilities.

Travel from Maldives

Passengers travelling from Maldives must confirm the COVID-19 PCR test requirements of their destination country and present the test result certificate at check in. Please contact your resort’s guest relations department for assistance with COVID-19 PCR testing, if required.

Passengers travelling from Maldives must complete the online  Traveller Declaration Form (Opens an external website in a new tab)   within 96 hours before their flight’s departure. Obtain a QR code and present it to the officials at the entrance to check in, and to Immigration officers on departure.

There are no longer any COVID-19 entry restrictions for travel to Malta. This includes requirements for testing, vaccination, quarantine and entry forms.

The UAE government has specified designated laboratories in each of our current destinations (Opens a PDF in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT-PCR test. 

There are no longer any COVID 19 entry restrictions for travel to Mauritius. This includes requirements for testing, vaccination and quarantine.

To facilitate arrival process, passengers are encouraged to complete arrival form on www.safemauritius.govmu.org (Opens an external website in a new tab)  .

Masks are not required onboard and while at the airport.

There are no longer any COVID-19 entry restrictions for travel to Mexico. This includes requirements for testing, vaccination, quarantine and entry forms.

Wearing face masks is optional on board flights and inside airport terminals. However, travellers are advised to wear them in confined spaces.

There are no longer any COVID‑19 entry restrictions for travel to Morocco. Passengers are no longer required to hold a COVID‑19 vaccination certificate, COVID‑19 test result or complete the Passenger Locator Form.

Netherlands

There are no longer any COVID-19 entry restrictions for travel to the Netherlands. This includes requirements for testing, vaccination, quarantine and entry forms.

Travellers arriving into New Zealand international airports now have the option to complete a digital declaration instead of a paper Passenger Arrival Card, before travelling to New Zealand. Find out more 

Home/ New Zealand Travel Declaration 

There are no longer any COVID 19 testing, vaccination and quarantine requirements for travel to Nigeria. There are changes to the required documents.

Masks are optional on board and at the destination airport.

Passengers are required to complete the Health Questionnaire Form (Opens an external website in a new tab)  before departure or upon arrival.

There are no longer any COVID-19 entry restrictions for travel to Norway. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Oman. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Pakistan.

Philippines

There are no longer any COVID-19 entry restrictions for travel to Poland. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Portugal. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID 19 testing, vaccination and quarantine requirements for entry to Russia. Foreign nationals must complete the entry form provided on board.

Other information

Passengers may be subject to selective COVID-19 testing upon arrival.

Travel from Russia

Foreign passengers must complete arrival forms which are distributed on board.

Saudi Arabia

There are no longer any COVID‑19 entry restrictions for travel to Saudi Arabia. This includes requirements for testing, vaccination, quarantine and entry forms.

Only passengers who meet the following conditions will be allowed on flights to Senegal.

• Residents of countries that are not affected by the temporary restriction of non-essential movement to Senegal or have not imposed restrictions on the movement of Senegal nationals
• Nationals of members states of the West African Economic and Monetary Union (UEMOA) and from Economic Community of West (CEDEAO)
• EU citizens
• Third-country nationals regularly established in Senegal and holding a residence permit issued by the competent services of the Republic of Senegal

Passengers holding a Seychelles passport must be allowed to board without any additional checks or requirements. They are exempt from obtaining an Electronic Travel Authorization (eTA). It is crucial to uphold their constitutional right of return, ensuring their unrestricted travel to Seychelles.

Passengers who hold dual citizenship with Seychelles and are traveling with a passport issued by a country other than Seychelles are exempt from the eTA requirement. However, they must provide documentation confirming their Seychelles nationality for verification purposes. Once the necessary documentation is provided, they should receive an "Ok to Board" message.

All other foreign passport holders must complete the Electronic Travel Authorization (eTA) process before departure. They can obtain the eTA at https://seychelles.govtas.com/ 

This is a  recommended list of authorised COVID-19 test laboratories in Dubai (Opens a PDF in a new tab)   where you can get tested before you travel to your destination.

The UAE government has specified  designated laboratories in each of our current destinations (Opens a PDF in a new tab)  . You can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID-19 RT-PCR test.

From 13 February 2023, there are no longer any COVID-19 testing, vaccination and quarantine requirements for travel to Singapore.

All passengers travelling to Singapore must comply with the current public health and entry requirements. 

Passengers who have no travel history to any country or region classified by the Singapore Ministry of Health as a Restricted Category country or region in the last 7 days before travel to Singapore will not be required to serve a Stay-Home Notice (SHN) upon entering Singapore, regardless of the passenger’s vaccination status. Such passengers will also no longer be subject to any COVID-19 testing, whether pre-departure or in Singapore. Similarly, every flight into Singapore may carry unvaccinated passengers.

As of 9 February 2023, there are no countries/regions in the Restricted Category.

All travellers must submit their  Singapore Arrival Card (SGAC) (Opens an external website in a new tab)  within 3 days before arrival in Singapore. If passengers have not submitted their SGAC before departure, air operators should advise them to do so to facilitate a smooth arrival process in Singapore. 

Please note that there are no fees for completing the SGAC online.

To avoid tests and quarantine, travellers must fulfil the public health requirements. Travellers who cannot meet the public health requirements and refuse any test(s) and/or quarantine may be turned away from Singapore.

Yellow fever vaccination:

If you have visited any country at risk of Yellow Fever transmission (Opens an external website in a new tab)  in the past six days before arrival in Singapore, you must present an International Certificate of Vaccination for Yellow Fever. 

Travellers who can’t present a yellow fever vaccination certificate must quarantine for up to six days on arrival. Quarantine also applies to those who are ineligible to receive the vaccination e.g., children aged one year and below and individuals with contraindications.

South Africa

Travel from south africa.

Check in will close promptly 60 minutes before departure to ensure on time departures.

The use of masks is not mandatory.

COVID-19 testing and vaccination are no longer required for travel to Sri Lanka.

Wearing of face masks is optional.

Sri Lankan nationals / dual citizens who are travelling on Sri Lankan passports / Sri Lanka emergency travel document holders are allowed entry into Sri Lanka.

Foreign nationals are allowed entry to Sir Lanka if they have any of the following documents:

• Approved Electronic Travel Authority (ETA) (Opens an external website in a new tab) 
• Landing endorsement
• Residence visa

Visa on arrival is also available except for nationals of Afghanistan, Cameroon, Ghana, Ivory Coast, Myanmar, Nepal, Nigeria, North Korea, Pakistan and Syria, who must have an approved Electronic Travel Authority (ETA) in advance to be accepted for travel to Sri Lanka.

There are no longer any COVID-19 entry restrictions for travel to Sudan. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID-19 entry restrictions for travel to Sweden. This includes requirements for testing, vaccination, quarantine and entry forms.

Switzerland

There are no longer any COVID-19 entry restrictions for travel to Switzerland. This includes requirements for testing, vaccination, quarantine and entry forms.

Taiwan, China

There are no longer any COVID‑19 entry restrictions for travel to Tanzania. This includes requirements for testing, vaccination, quarantine and entry forms.

There are no longer any COVID 19 entry restrictions for travel to Thailand. This includes requirements for testing, vaccination, quarantine and entry forms.

Nationalities who are eligible for travel to Tunisia can now be accepted for travel, including nationalities who are eligible for visa on arrival services.

Passengers will be accepted based on meeting all requirements.

All non-resident passengers are required to have a return ticket. All non Tunisian residents (holding valid residence cards) are not required to have a return ticket.

Visa on arrival must be pre approved with an application submitted by the sponsor to Immigration HQ in Tunisia.

Travel from Tunisia

All passengers except Libyan nationals who are transiting through Tunisia to Libya should have an OK TO BOARD to be accepted on Emirates flights.

All passengers are advised to arrive at check in 4 hours before departure with all the correct documents required for their destination of travel.

Documents must be printed and soft copies will not be accepted.

Check in counters will close 90 minutes prior to departure.

The boarding gate will open 60 minutes prior to departure.

Passengers are no longer required to undergo COVID-19 testing before travelling to Uganda.

Visa on arrival services in Uganda are suspended for majority of countries.

All travellers holding ordinary passports from countries whose citizens are required to have visas to enter Uganda will be required to apply for visas online (Opens an external website in a new tab)  prior to travel, and will receive an approved notification that they must print and carry with them as travel authorisation.

Exempted countries are:

• Angola, Antigua and Barbuda, Bahamas, Barbados, Belize, Burundi, Comoros, Cuba, Cyprus, Eritrea, Fiji, Gambia, Ghana, Grenada, Ireland, Jamaica, Kenya, Lesotho, Libya, Madagascar, Malawi, Malaysia, Malta, Mauritius, Rwanda, Seychelles, Sierra Leone, Singapore, Solomon Island, St. Vincent & the Grenadines, Swaziland, Tanzania, Tonga, Trinidad & Tobago, Vanuatu, Zambia, Zimbabwe

Travel from Uganda

Before you travel from Uganda, check the rules for travelling to, from or transiting through Dubai.

Proof of vaccination may still be required for travel from Uganda, depending on the entry requirements of the country you will be visiting. Passengers are advised to bring proof of vaccination with them when travelling.

United Kingdom

There are no longer any COVID-19 entry restrictions for travel to the UK. This includes requirements for testing, vaccination, quarantine and entry forms. 

Visit the official website  for more information. 

Please also read the latest guidance  for people with COVID 19 and their contacts.

Travel from the United Kingdom

Before you travel from the UK, check the rules for travelling to, from or transiting through Dubai (Opens page in the same tab) from your point of origin.

Proof of vaccination may still be required for travelling abroad from the UK, depending on the entry requirements of the country you will be visiting. Passengers are advised to bring proof of vaccination with them when travelling.

Emirates has partnered with the following providers in the UK to offer you special COVID-19 testing rates:

Concepto Clinic, Randox

Find out more about our partners, the tests and special rates available (Opens a PDF in a new tab)  .

Before planning your trip to the UK, you must check the rules for transiting via Dubai from the countries you have visited.

If you are travelling between countries with different rules, you need to follow the most restrictive requirements.

This means that rules that are not otherwise mandated by the UK government for entry may therefore apply to your trip. This can include the following:

• Passengers who have been in or transited through certain countries may not be permitted to enter or transit via Dubai.
• Passengers transiting via Dubai from certain countries may be required to provide a valid negative COVID-19 PCR test certificate for a test conducted at an approved facility within a defined number of hours before departure from their origin, regardless of vaccinated status. This can also include a second PCR test performed at the airport of origin only a few hours before departure.

United States

There are no longer any COVID-19 entry restrictions for travel to VIetnam. This includes requirements for testing, vaccination, quarantine and entry forms.

Masks are optional on board but must be worn at the airport in your destination.

Travellers must fill out a traveller’s health declaration form and present it on arrival in Zambia.

There are changes to travel eligibility and the COVID-19 testing and vaccination requirements.

Passengers will be accepted for travel if they have a vaccination certificate or a negative COVID-19 PCR test certificate for a test taken not more than 48 hours before departure for Zimbabwe.

Passengers who do not present a valid vaccination certificate or negative COVID-19 PCR test certificate will not be accepted for travel.

Passengers who are not fully vaccinated must have a valid negative COVID-19 PCR test taken not more than 48 hours from the time of departure for Zimbabwe. Children below 12 years old are exempt from the pre-departure COVID-19 testing requirement.

Returning residents who do not present a valid negative COVID-19 PCR test certificate or a vaccination certificate will be required tested for COVID-19 on arrival at their own cost.

Vaccination requirements

Fully vaccinated passengers are not required to take a pre-departure COVID-19 PCR test.

All vaccines will be accepted as long as you have received all the required doses before travel.

Passengers must complete the health declaration form (Opens a PDF in a new tab)  and the data entry form (Opens a PDF in a new tab)  .

Returning residents who do not present a valid negative PCR test certificate will be required to quarantine for 10 days at their own expense.

Tourists who do not present a valid negative PCR test certificate will be denied entry.

Travel from Zimbabwe

All passengers travelling from Zimbabwe except children below 12 years old must have a valid negative COVID-19 PCR test certificate issued not more than 48 hours before departure or must be fully vaccinated and have a vaccination certificate.

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Zimbabwe Vaccine Requirements

Please note that all Covid-19 entry protocols have been removed.

If your feet are starting to swell up after spending too many weekends sitting down, or if you are looking for an adventure in Victoria Falls, we are happy to inform you that Zimbabwe has now opened its doors to flights that are ready to transport hundreds of eager tourists to this remote part of the world.

Do I need a vaccine to travel to Zimbabwe?

No, you're not required to get any specific vaccines to enter this African country.

However, health guidelines strongly suggest that you consider protecting yourself against:

• Malaria, which is spread by mosquitoes in many places in this country, including Victoria Falls.
• Hepatitis A and B
• Cholera, which can be a risk to you and your family in some areas.

Do I need a COVID vaccine or vaccination certificate to enter Zimbabwe?

No, you don't. As of today, COVID-19 vaccination passports or certificates are not mandatory to enter Zimbabwe.

Do I need to get a COVID-19 test to get the Zimbabwe Tourist e-Visa?

No, all Covid-19 entry protocols have been removed.

Do I need to quarantine once I get to Zimbabwe?

No, there are no quarantine requirements in Zimbabwe.

How can I apply to enter Zimbabwe?

You can get a Zimbabwe eVisa with us!

Where can I read more information?

You can reach out to one of the team members via email or chat using the messenger function, which can be found on the iVisa.com homepage .

iVisa.com recommends

Zimbabwe is a country in southern Africa with varied terrain and fauna, and it is famous for the Victoria Falls and Bantu ruins.

In this country, you can take advantage of many things to get to know the wildlife of Africa, especially if we talk about reserves and national parks. Such is the case with safaris in Hwange National Park, the largest reserve in Zimbabwe. This park is located in the country's southeast, on the main route between Bulawayo and Victoria Falls. It is home to 105 species of mammals, including 19 large herbivores and eight large carnivores. Zimbabwe's protected species can be found in Hwange, the only protected area where African antelopes and brown hyenas can be seen.

Another famous park in Zimbabwe is Mana Pools National Park, which features Sapi and Chewore safari areas. This place is renowned for having abundant wildlife at Long Pool and Chitake Spring.

You can also visit the Matobo National Park, which is part of the core of the Matobo Hills, an area made up of granite mountainous hills, balanced rocks, and wooded valleys located about 35 kilometers south of Bulawayo.

Are you ready for your trip to this beautiful country? Start your application process here !

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Zimbabwe Visa Policy

• iVisa is NOT affiliated with any government agency. This site does not provide legal advice and we are not a law firm. None of our customer service representatives are lawyers and they also do not provide legal advice. We are a private, internet-based travel and immigration consultancy provider dedicated to helping individuals travel around the world. You may apply by yourself directly on the various government websites. The source of information: https://www.zim.gov.zw/

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Biden-Harris Administration Announces Final Rule Requiring Automatic Refunds of Airline Tickets and Ancillary Service Fees

Rule makes it easy to get money back for cancelled or significantly changed flights, significantly delayed checked bags, and additional services not provided  

WASHINGTON – The Biden-Harris Administration today announced that the U.S. Department of Transportation (DOT) has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed. The new rule makes it easy for passengers to obtain refunds when airlines cancel or significantly change their flights, significantly delay their checked bags, or fail to provide the extra services they purchased.

“Passengers deserve to get their money back when an airline owes them - without headaches or haggling,” said U.S. Transportation Secretary Pete Buttigieg . “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.”  

The final rule creates certainty for consumers by defining the specific circumstances in which airlines must provide refunds. Prior to this rule, airlines were permitted to set their own standards for what kind of flight changes warranted a refund. As a result, refund policies differed from airline to airline, which made it difficult for passengers to know or assert their refund rights. DOT also received complaints of some airlines revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes. 

Under the rule, passengers are entitled to a refund for:

• Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally; departures or arrivals from a different airport; increases in the number of connections; instances where passengers are downgraded to a lower class of service; or connections at different airports or flights on different planes that are less accessible or accommodating to a person with a disability.  
• Significantly delayed baggage return: Passengers who file a mishandled baggage report will be entitled to a refund of their checked bag fee if it is not delivered within 12 hours of their domestic flight arriving at the gate, or 15-30 hours of their international flight arriving at the gate, depending on the length of the flight.  
• Extra services not provided: Passengers will be entitled to a refund for the fee they paid for an extra service — such as Wi-Fi, seat selection, or inflight entertainment — if an airline fails to provide this service.

DOT’s final rule also makes it simple and straightforward for passengers to receive the money they are owed. Without this rule, consumers have to navigate a patchwork of cumbersome processes to request and receive a refund — searching through airline websites to figure out how make the request, filling out extra “digital paperwork,” or at times waiting for hours on the phone. In addition, passengers would receive a travel credit or voucher by default from some airlines instead of getting their money back, so they could not use their refund to rebook on another airline when their flight was changed or cancelled without navigating a cumbersome request process.  

The final rule improves the passenger experience by requiring refunds to be:

• Automatic: Airlines must automatically issue refunds without passengers having to explicitly request them or jump through hoops.   
• Prompt: Airlines and ticket agents must issue refunds within seven business days of refunds becoming due for credit card purchases and 20 calendar days for other payment methods.  
• Cash or original form of payment: Airlines and ticket agents must provide refunds in cash or whatever original payment method the individual used to make the purchase, such as credit card or airline miles. Airlines may not substitute vouchers, travel credits, or other forms of compensation unless the passenger affirmatively chooses to accept alternative compensation.    
• Full amount: Airlines and ticket agents must provide full refunds of the ticket purchase price, minus the value of any portion of transportation already used. The refunds must include all government-imposed taxes and fees and airline-imposed fees, regardless of whether the taxes or fees are refundable to airlines.

The final rule also requires airlines to provide prompt notifications to consumers affected by a cancelled or significantly changed flight of their right to a refund of the ticket and extra service fees, as well as any related policies.

In addition, in instances where consumers are restricted by a government or advised by a medical professional not to travel to, from, or within the United States due to a serious communicable disease, the final rule requires that airlines must provide travel credits or vouchers. Consumers may be required to provide documentary evidence to support their request. Travel vouchers or credits provided by airlines must be transferrable and valid for at least five years from the date of issuance.

The Department received a significant number of complaints against airlines and ticket agents for refusing to provide a refund or for delaying processing of refunds during and after the COVID-19 pandemic. At the height of the pandemic in 2020, refund complaints peaked at 87 percent of all air travel service complaints received by DOT. Refund problems continue to make up a substantial share of the complaints that DOT receives.

DOT’s Historic Record of Consumer Protection Under the Biden-Harris Administration

Under the Biden-Harris Administration and Secretary Buttigieg, DOT has advanced the largest expansion of airline passenger rights, issued the biggest fines against airlines for failing consumers, and returned more money to passengers in refunds and reimbursements than ever before in the Department’s history.

• Thanks to pressure from Secretary Buttigieg and DOT’s flightrights.gov dashboard, all 10 major U.S. airlines guarantee free rebooking and meals, and nine guarantee hotel accommodations when an airline issue causes a significant delay or cancellation. These are new commitments the airlines added to their customer service plans that DOT can legally ensure they adhere to and are displayed on flightrights.gov .  
• Since President Biden took office, DOT has helped return more than $3 billion in refunds and reimbursements owed to airline passengers – including over $600 million to passengers affected by the Southwest Airlines holiday meltdown in 2022.   
• Under Secretary Buttigieg, DOT has issued over $164 million in penalties against airlines for consumer protection violations. Between 1996 and 2020, DOT collectively issued less than $71 million in penalties against airlines for consumer protection violations.  
• DOT recently launched a new partnership with a bipartisan group of state attorneys general to fast-track the review of consumer complaints, hold airlines accountable, and protect the rights of the traveling public.  
• In 2023, the flight cancellation rate in the U.S. was a record low at under 1.2% — the lowest rate of flight cancellations in over 10 years despite a record amount of air travel.  
• DOT is undertaking its first ever industry-wide review of airline privacy practices and its first review of airline loyalty programs.

In addition to finalizing the rules to require automatic refunds and protect against surprise fees, DOT is also pursuing rulemakings that would:

• Propose to ban family seating junk fees and guarantee that parents can sit with their children for no extra charge when they fly. Before President Biden and Secretary Buttigieg pressed airlines last year, no airline committed to guaranteeing fee-free family seating. Now, four airlines guarantee fee-free family seating, and the Department is working on its family seating junk fee ban proposal.  
• Propose to make passenger compensation and amenities mandatory so that travelers are taken care of when airlines cause flight delays or cancellations.   
• Expand the rights for passengers who use wheelchairs and ensure that they can travel safely and with dignity . The comment period on this proposed rule closes on May 13, 2024.

The final rule on refunds can be found at https://www.transportation.gov/airconsumer/latest-news and at regulations.gov , docket number DOT-OST-2022-0089. There are different implementation periods in this final rule ranging from six months for airlines to provide automatic refunds when owed to 12 months for airlines to provide transferable travel vouchers or credits when consumers are unable to travel for reasons related to a serious communicable disease. 

Information about airline passenger rights, as well as DOT’s rules, guidance and orders, can be found at   https://www.transportation.gov/airconsumer .

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USDA Actions to Protect Livestock Health From Highly Pathogenic H5N1 Avian Influenza

Federal Order to assist with developing a baseline of critical information and limiting the spread of H5N1 in dairy cattle

WASHINGTON, April 24, 2024 – To further protect the U.S. livestock industry from the threat posed by highly pathogenic H5N1 avian influenza, USDA is sharing a number of actions that we are taking with our federal partners to help us get ahead of this disease and limit its spread.

Today, USDA’s Animal and Plant Health Inspection Service (APHIS) announced a Federal Order requiring the following measures, effective Monday, April 29, 2024:

Mandatory Testing for Interstate Movement of Dairy Cattle

• Prior to interstate movement, dairy cattle are required to receive a negative test for Influenza A virus at an approved National Animal Health Laboratory Network (NAHLN) laboratory.
• Owners of herds in which dairy cattle test positive for interstate movement will be required to provide epidemiological information, including animal movement tracing.
• Dairy cattle moving interstate must adhere to conditions specified by APHIS.
• As will be described in forthcoming guidance, these steps will be immediately required for lactating dairy cattle, while these requirements for other classes of dairy cattle will be based on scientific factors concerning the virus and its evolving risk profile.

Mandatory Reporting

• Laboratories and state veterinarians must report positive Influenza A nucleic acid detection diagnostic results (e.g. PCR or genetic sequencing) in livestock to USDA APHIS.
• Laboratories and state veterinarians must report positive Influenza A serology diagnostic results in livestock to USDA APHIS.

USDA has identified spread between cows within the same herd, spread from cows to poultry, spread between dairies associated with cattle movements, and cows without clinical signs that have tested positive. On April 16, APHIS microbiologists identified a shift in an H5N1 sample from a cow in Kansas that could indicate that the virus has an adaptation to mammals. Centers for Disease Control and Prevention (CDC) conducted further analysis of the specimen sequence, which did not change their overall risk assessment for the general public, because the substitution has been seen previously in other mammalian infections and does not impact viral transmission. Additionally, APHIS’ National Veterinary Services Laboratories found H5N1 in a lung tissue sample from an asymptomatic cull dairy cow that originated from an affected herd and did not enter the food supply.

The novel movement of H5N1 between wild birds and dairy cows requires further testing and time to develop a critical understanding to support any future courses of action. This Federal Order is critical to increasing the information available for USDA. Requiring positive test reporting will help USDA better under this disease and testing before interstate movement will limit its spread.

While we are taking this action today, it is important to remember that thus far, we have not found changes to the virus that would make it more transmissible to humans and between people. While cases among humans in direct contact with infected animals are possible, our partners at the U.S. Centers for Disease Control and Prevention (CDC) believe that the current risk to the public remains low.

Additionally, we continue to see affected cows recover after supported care with little to no associated mortality. We also continue to work with our partners in the states and industry to emphasize the critical importance biosecurity plays in limiting disease spread for all livestock and poultry.

You may view the Federal Order , which is effective on Monday, April 29, 2024.

Further, in an effort to maximize understanding and research on H5N1 in dairy cattle, on April 21, APHIS made publicly available 239 genetic sequences from the U.S. H5N1 clade 2.3.4.4b influenza virus recently found in samples associated with the ongoing HPAI outbreak in poultry and wild birds, and the recent H5N1 event in dairy cattle. APHIS has also offered virus samples to interested researchers to facilitate epidemiological study. Increasing our understanding of this disease and how it spreads is critical to stopping it. This is why APHIS is urging dairy cattle producers and those who work in or with the industry to share epidemiological information from affected farms, even if they are not planning to move cattle interstate. APHIS further urges producer participation in public health assessments to continue to confirm worker safety and monitor for any potential changes in the virus that could impact transmissibility.

In addition, our partners in the U.S. Food and Drug Administration released an update on the ongoing work to ensure continued effectiveness of the federal-state milk safety system. It is important to emphasize that, based on the information and research available to us at this time, the U.S. Food and Drug Administration and USDA believe that our commercial milk supply is safe because of both the pasteurization process and the required diversion or destruction of milk from sick cows. Pasteurization has continuously proven to inactivate bacteria and viruses in milk. The FDA and USDA continue to work closely to collect and evaluate additional data and information specific to avian influenza in dairy cattle and to support state counterparts as this emerging disease in dairy cattle is managed.

As USDA continues to take steps to protect the health of livestock, the Department continues to work closely with federal partners at the CDC on protecting the health of people and FDA on protecting the safety of the food supply. The U.S. government is committed to addressing this situation with urgency.

To learn more about USDA’s response to HPAI in dairy cattle, visit www.aphis.usda.gov/livestock-poultry-disease/avian/avian-influenza/hpai-detections/livestock .

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