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The Travel Corporation Introduces Online Agent Portal

January 17, 2018

The Travel Corporation (TTC) has re-affirmed its commitment to travel agent partners with the creation of a new online initiative – My Travel Portal (MTP).

An industry first in guided holidays and river cruising, MTP is designed to provide agents with a simplified solution for delivering nothing but the best service for clients. From providing the highest duty of care to being able to effortlessly personalize client trips, everything is taken care of within the online portal.

According to officials, MTP affords agents extra hours in their lives, knowing there’s a simple go-to place that holds all the necessary information for each client’s travel plans with the family owned, international travel group. It also hosts an e-documentation portal, saving both time and trees.

The MTP streamlined offering means less hassle for agents and their clients alike. From having client emergency contact details to hand in the event of unforeseen circumstances to obtaining travellers’ personal preferences to ensure a trip becomes tailored to specific tastes, MTP facilitates assistance with holiday plans in one centralized and convenient platform. Addressing pre-trip, on-trip and post-trip needs, the portal is an invaluable resource for clients wishing to view itineraries on their mobile device rather than in paper format, seamlessly sharing holiday snaps on social media, taking trip notes in their journal and chatting with their Travel Director and fellow travellers, plus providing overall peace of mind.

Agents can effortlessly put the “care” back into “customer care” by simply adding client contact details to Manage My Booking. A traveller’s completed MTP profile enables a seamless experience when in each destination: from saving time at border crossings and hotel check-ins, to helping save the planet with e-documentation instead of paper versions being issued. TTC has also partnered with a non-profit organization focused on global reforestation One Tree Planted, pledging to plant a tree for every guest who opts out of printed travel documents. The travel brand has already committed to the reforestation of several hundred acres of barren and devastated land.

Commenting on the TTC My Travel Portal (MTP) launch and e-documentation implementation across the portfolio, Brett Tollman, chief executive said, “We are proud to announce our latest innovative initiative, My Travel Portal, which has been carefully crafted with our agent partners in mind. At TTC, we take immense pride in the trust and valuable relationships we have built across the industry globally and we continually strive to equip agents with the best tools for success. Given that sustainable tourism practices are a cornerstone of what we stand for at TTC, we are delighted to confirm our roll-out of e-documentation and partnership with One Tree Planted, who share our vision for preserving the environment for future generations. With the help of all those who opt out of paper documents, we will be able to make a significant impact. We thank our partners in advance for all that they will do to educate their clients on the power of travel for good.”

For initial launch, the singular platform encompasses Trafalgar, Contiki and CostSaver, with Insight Vacations and Luxury Gold to activate by end of March. U by Uniworld and Uniworld will follow shortly thereafter this year, and then additional brands from the TTC portfolio will be added to MTP in due course.

( http://www.ttc.com/onlinetravelportal )

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The Travel Corporation Launches Online Travel Portal

The Travel Corporation (TTC) unveiled a new online portal for its guests, a one-stop shop that holds all the necessary information for their travel plans.

The platform, My Travel Portal (MTP) , was designed to be a useful tool for both travel agents and their clients. It will provide travelers with one centralized location for all their travel documents via the e-document portal, preferences and itineraries. In turn, the information will be shared back with the travel agent, allowing them to provide a personalized, seamless experience.

MTP will also host guests’ emergency contact details in the event of unforeseen circumstances, giving TTC brands quick access to contact and account for each traveler in case of an emergency.

The portal will also act as a social hub; users can share vacation snaps on social media, take trip notes in their journal, and chat with their Travel Director and fellow travelers.

Travel agents can register their booked client within the Manage My Booking (MMB) portal – an agent portal found on each brand’s travel agent website. Any agent partner with a TTC brand booking departing from April 1, 2018 will receive an email with an attached list of clients requiring registration via MMB. Any new bookings departing from April 1, 2018 will be automatically prompted to complete the required registration.

TTC affirmed it will “not use that data to solicit clients to book directly with us; we never have and we never will. Details provided will only be used for travel service messaging,” according to a statement on its website.

For initial launch, Trafalgar, Contiki and CostSaver will go live. Insight Vacations and Luxury Gold are scheduled to debut by March, with U by Uniworld following shortly thereafter this year. Additional brands from the TTC portfolio will be added at a future date.

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The Travel Corporation (TTC) has launched an integrated online platform for agents to procure TTC products and provide customer care to their clients.

My Travel Portal (MTP) is a streamlined system on which agents can store and access client emergency contact details and obtain travellers’ personal preferences.

Meanwhile, travellers can also create a profile on the portal to view itineraries on their mobile device, interact with their travel agent and fellow travellers, share holiday snaps on social media and record trip notes.

At its initial launch, the platform encompasses Trafalgar, Contiki, Insight Vacations, Luxury Gold and CostSaver. U by Uniworld and Uniworld will be introduced later this year, followed by additional brands from the TTC portfolio.

TTC has also partnered with non-profit organisation One Tree Planted, pledging to plant a tree for every guest who opts out of printed travel documents on the portal.

Agents can access MTP via  www.trafalgar.com/agents#SSOTA_LoginAndRegister .

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The Travel Corporation introduces new, innovative online Travel Portal

True to The Travel Corporation’s ethos, to support its agency partners, the family owned & led company has engaged 3000+ travel advisors and tracked one year of traveler usage interactions to deliver a newly optimized My Travel Portal 2.0 to aid advisors in effortlessly delivering enhanced service and engagement to their customers

New York, N.Y. June 11, 2019– The Travel Corporation (TTC) has re-affirmed its ongoing commitment to its valued travel agent partners with the evolution of it’s My Travel Portal (MTP) platform. One year since launch, MTP has supported travel advisors in delivering an enhanced service for their customers, our guests. Everything is taken care of within the cohesive online portal, from travelers being able to personalize their trip and access day by day itineraries, to hosting an e-documentation hub and supporting advisors in ensuring a reasonable duty of care for every traveler.

To build on the successful first year in market, and true to the family-owned, international travel group’s philosophy, driven by service excellence, TTC has invested to optimize the platform to further enhance the end to end experience with its brands. Following a 3000+ travel advisor research initiative and an in-depth consumer study on utilization and feedback, the platform now provides even greater functionality and ease of usability .

The optimized MTP 2.0 streamlined offering means even less hassle for agents and their customers alike . From having travelers’ emergency contact details timely available now in the event of unforeseen circumstances to obtaining travelers’ personal preferences to ensure their trip becomes tailored to their specific tastes, MTP facilitates assistance with vacation plans in one centralized and convenient platform for advisors.

Addressing pre-trip and on-trip needs, the portal continues to also help TTC and its valued advisor partners do its part in Making Travel Matter . When travelers choose the option to view itineraries and documents on their mobile device rather than in paper format, TTC plants a tree in conjunction with the non-for-profit organization focused on global reforestation, One Tree Planted . Together, last year we already reforested several hundred acres of barren and devastated land.

Insight Vacations travel advisors and guests with bookings to travel in 2019 are now able to access the newly optimized Travel Portal , joining our sister brand Trafalgar who launched earlier in May . Luxury Gold, Costsaver, Contiki and Uniworld will also be rolling out in the coming months with additional brands from the TTC group being added to the platform in due course. Also, additional enhancements and other tools are planned to be added later this year and into 2020, to continue to enhance its functionality in conjunction with continued travel advisor and guest feedback.

Commenting on the My Travel Portal (MTP) launch and e documentation program across TTC, Brett Tollman, Chief Executive said: “We are proud to announce our latest innovative initiative, the evolution of My Travel Portal 2.0, which has been carefully optimized in line with our advisor partners input. At TTC, we take immense pride in the trust and valuable relationships we have built across the industry, globally, and we continually strive to equip advisors with the best tools for success. Given that sustainable tourism practices are a cornerstone of what we stand for at TTC, we are delighted to confirm our continuation of e documentation and partnership with One Tree Planted, who share our vision for preserving the environment for future generations. With the help of all those who opt out of paper documents, we will be able to continue to make a significant impact. We thank our partners in advance for all that they will do to educate their customers on the power of MAKING TRAVEL MATTER – our TTC mantra today.  We look forward to continuing to invest in enhancing this MTP tool further in the future as well.”

For further information please visit www.ttc.com

About The Travel Corporation

The Travel Corporation (TTC) is a highly successful, family owned and passionately run international travel group. Our philosophy is simple – to create enriching experiences for travelers by combining an unbeatable amalgamation of exceptional service and consistent quality at great value. No matter what your taste, whether you are a family or a couple, a group or traveling solo – TTC offers holiday experiences for everyone. Our multi-award-winning portfolio ranges from luxury hotels and boutique river cruises, to independent holiday package companies and a variety of guided travel experiences. For more information about TTC, visit www.ttc.com .

About The TreadRight Foundation

Created as a joint initiative between The Travel Corporation’s (TTC) family of brands, the TreadRight Foundation is a not-for-profit that works to help ensure the environment and communities we visit remain for generations to come. Founded by Brett Tollman, Chief Executive, TTC, to date TreadRight has supported more than 50 sustainable tourism projects worldwide. TTC is dedicated to helping bring the industry together with a shared goal of benefitting local communities and the environment. To learn more about our past and current work at TreadRight, please visit us at treadright.org .

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AUSTIN FRASER GTA & Eastern Ontario

Growing up in the Big city led me to think what else is out there in the world, I caught myself reading Atlas’ and spinning globes during my limited free time. My childhood growing up was surrounded by sports and I loved it, I travelled to different regions playing or attending different sporting events. But I wasn’t satisfied, I wanted to know and see more. This led me to my College studies where I graduated from Centennial College finishing the “Hospitality and Tourism Administration” program. After a stint working with Maple Leafs Sports and Entertainment (MLSE): find myself here at TTC Tour Brands, living my passion for travel.

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TTC’s new online portal means less hassle for both agents and clients

Post date: Jan 17 2018

Date: Jan 17 2018

By: Travelweek Group

TORONTO — The Travel Corporation (TTC) is making it known just how much it supports its travel agent partners with an industry-first initiative called My Travel Portal (MTP).

Focusing on guided holidays and river cruising, the online portal holds all the necessary information for clients’ travel plans, allows agents to personalize trips to deliver the best possible service, and gives clients the chance to view itineraries on their mobile device, share photos on social media, take trip notes and chat with their Travel Director and fellow travellers. It also hosts an e-documentation portal, saving both time and trees.

Agents can add client contact details to Manage My Booking. A client’s completed MTP profile enables a seamless experience when in each destination, from saving time at border crossings and hotel check-ins, to helping to save the planet with e-documentation instead of paper versions. TTC has also partnered with One Tree Planted, a non-profit organization focused on global reforestation, pledging to plant a tree for every guest who opts out of printed travel documentation.

For initial launch, MTP encompasses Trafalgar, Contiki and CostSaver, with Insight Vacations and Luxury Gold to activate by end of March. U by Uniworld and Uniworld will follow shortly thereafter this year, and then additional brands from the TTC portfolio will be added in due course.

“We are proud to announce our latest innovative initiative, My Travel Portal, which has been carefully crafted with our agent partners in mind. At TTC, we take immense pride in the trust and valuable relationships we have built across the industry globally, and we continually strive to equip agents with the best tools for success,” said Brett Tollman, Chief Executive.

Tollman went on to say that sustainable tourism practices are a cornerstone of TTC’s operations. “With the help of all those who opt out of paper documents, we will be able to make a significant impact. We thank our partners in advance for all that they will do to educate their clients on the power of travel for good.”

Tags: Latest News, The Travel Corporation

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