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Tour Manager CV Example [2024 Guide + Tips]

Are you looking to write your perfect Tour Manager CV?

Tour managers play a vital role in the entertainment and travel industry, ensuring the smooth execution of tours and events. Crafting an effective CV is crucial to stand out in this competitive field. Your CV should effectively showcase your qualifications, experience and notable achievements.

In this article, we’ll provide you with a step-by-step guide, useful tips and real-life examples to help you create a compelling CV that will get you more job interviews for this role.

Let’s get started!

• Tour manager CV example
• Download CV template (Word format)

How to format your CV

• How to write a perfect CV (a step-by-step guide)
• Personal profile statement example
• Duties to add to your CV
• Useful skills to add to your CV
• Tips on making your CV more effective

Gavin Watson

114 Dairy Way Cornwall CA74 6NH Mob: 079 4355 6678       Email: [email protected]

I am a passionate, enthusiastic and approachable Tour Manager with over two years experience working for a UK tour company in the travel and tourism industry. My responsibilities included planning tours, organising accommodation and flights and giving guided tours to visitors of all ages. My job has given me a much better and more rounded understanding of different cultures, lifestyles, ways of living and doing business. I have excellent communication and interpersonal skills and I enjoy working with a variety of people from all backgrounds. I take great pride in my job and strive to achieve the best possible outcome at any business interaction.

• “Best Customer Service” Award, Candy County
• President of Languages Society, 2014
• Student Ambassador, 2013

Relevant Modules:

• Introduction to Events Management
• Understanding Tourism and Hospitality
• Leisure Marketing
• Business Economics
• Events and Urban Regeneration
• Heritage, Culture and Society

Main duties performed:

• Welcoming customers upon arrival and discussing their travel plans
• Tailoring tour packages to accommodate the needs of individual visitors
• Developing various packages for both international and domestic destinations
• Preparing travel routes for top destinations
• Liaising with travel agents, airlines, hotels, transportation and other companies
• Arranging travel, flights, accommodation and other tour-related activities
• Ensuring the smooth running of tours, trips and activities on a daily basis
• Organising accommodation and calling ahead to ensure that everything runs smoothly when the customers arrive
• Ensuring that the travellers have all the travel documentation including tickets, passports, visas and the relevant insurance policies
• Working directly with passport control and immigration (when required)
• Developing specialist knowledge of each area of the trip
• Dealing with any customer queries, concerns or emergencies
• Writing accurate and clear reports following the completion of a trip
• Managing employee wages, and travelling and operational expenses
• Accompanying tourists when required
• Providing feedback after the completion of the trip
• Ensuring that customer expectations are met or exceeded
• Offering advice regarding holiday destinations, offers and discounts
• Explaining the different holiday packages that are currently available and recommending the most appropriate plans for individual travellers
• Taking deposits and organising payment plans
• Operating specialist computer systems to make bookings and process payments
• Remaining in contact with the customers and informing them when tickets and other documentation are ready
• Deal with any last-minute bookings, cancellations or emergencies
• Carrying out general admin work including filing and photocopying
• Level 2 Certificate in Travel and Tourism
• First Aid Training course – St John Ambulance
• TEFL Qualified
• Travelling: I am well-travelled in Europe, Central and North America, Asia and Australasia. This knowledge and experience enable me to make appropriate decisions for the benefit of the organisation I work for and its customers.
• Communication and negotiation skills: My excellent communication and negotiation skills have enabled me to work with a variety of different companies, including airlines, hotels and transportation companies, and negotiate excellent deals for our customers.
• Organisational skills: I am a highly organised individual, and I have organised more than a hundred tours and activities for tourists with outstanding results.
• Driving: Full UK driving licence with own method of transportation.

In my spare time, I enjoy going out with my friends and family to restaurants, theatres and local events. I am also fascinated by geography and history, and I regularly travel around the country to visit various tourist attractions.

What makes this CV good and effective?

• Strong personal statement: The personal profile is a concise and impactful statement that highlights the candidate’s passion for tour management and their years of experience.
• Professional layout: The layout is clean and easy to read, with consistent use of fonts and formatting throughout.
• Tailored to the job: The candidate tailors their CV to the specific role by emphasising their experience in tour management, event coordination, and related skills. They also align their qualifications and achievements with the requirements of the tour manager position they are applying for.
• The use of concise bullet points: The candidate uses bullet points and short paragraphs to present information, making it easy for recruiters to scan and find key details quickly.
• Perfect length: The CV is a suitable length, covering the candidate’s qualifications, experience, and achievements concisely without unnecessary details.

Download CV template

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How to save your CV as a PDF document:

• Click on File > Save As > Select “PDF” from the drop-down menu.
• Utilise a clean and professional template: Begin by selecting a clean, professional template for your CV. This will ensure that your CV will have the correct structure, layout and formatting throughout. See below for a template that you can download and use.
• Choose an appropriate font: There are hundreds of fonts that you can choose from so it can be difficult to decide on which one to use. To be on the safe side, opt for a readable and classic font, such as Arial, Calibri, Lucida Sans, Times New Roman, Georgia or Helvetica. Avoid decorative fonts that may distract from the content.
• Keep margins even: Maintain consistent margins on all sides of your CV, typically around 1 inch (2.54 cm), to maintain a professional look.
• Use colour sparingly: As a general use of thumb, minimise the use of colours on your CV. You might add a touch of colour to the section titles to make them stand out but that’s about it.

How to write a Tour Manager CV (a step-by-step guide)

Personal details.

The personal details section of your CV allows employers to easily reach out to you for job opportunities and is usually placed at the top of your CV for quick reference.

Read more: How to write a heading for a CV

• James Green
• 8 Birch Road, Bristol, BS4 8EF
• Mob: 07890 234 567       Email: [email protected]

Personal profile

Your personal profile statement acts as an introduction to your CV. It should contain a few sentences describing your key strengths, your professional ambitions and what makes you a good fit for the job you’re applying for.

Read more: How to write a perfect personal profile for a CV

Tour manager personal profile example:

With extensive experience in tour management, I’ve masterfully organised international tours, streamlining operations and enhancing audience engagement. For instance, I managed a complex 40-city tour, resulting in a 20% revenue increase. My dedication to creating unforgettable live experiences aligns perfectly with your team’s goals.

Achievements

In this section, you can list some of your achievements like awards you’ve received, promotions, exceeding targets or any significant milestones that demonstrate your skills and contributions. Remember to list them as bullet points instead of paragraphs.

• Successfully managed a 60-city international tour, boosting ticket sales by 25%.
• Trained and mentored a team of 15 crew members, improving overall tour efficiency.
• Boosted social media engagement by 40% through innovative tour promotions.

Employment and work experience

In the employment section of your CV, you need to detail your work history. Start with your most recent job and work backwards in time. For each position, mention your job title, the company’s name, your employment dates and your key responsibilities and achievements.

This is arguably the most important section of your CV so spend more time perfecting it.

Main duties and responsibilities performed:

• Orchestrated logistics for various international travel tours, ensuring a seamless and memorable experience for travellers.
• Managed a diverse team of 15 tour guides, enhancing their performance and ensuring high customer satisfaction.
• Successfully increased tour bookings by 20% through strategic marketing campaigns and customer relationship management.
• Oversaw tour budgets and consistently delivered projects within or under budget, optimising cost efficiency.

Tour manager duties to add to your CV

• Coordinating all aspects of tour logistics, including transportation, accommodations and scheduling.
• Managing a team of crew members, tour guides or support staff to ensure smooth operations.
• Liaising with venues, suppliers and local authorities to secure necessary permits and services.
• Resolving issues and emergencies on the road, ensuring the safety and well-being of everyone involved.
• Implementing marketing strategies to boost tour ticket sales.
• Continuously researching and staying updated on travel trends and industry developments to improve tour management practices.

Education and training

This section should include all your relevant educational qualifications, such as degrees, A-levels, GCSEs, diplomas or any additional courses that are relevant to the job you’re applying for.

Mention the name of the institution (university or school), the qualification obtained, the date of completion and any relevant honours or distinctions.

Read more: How to write the education section of a CV (with examples)

Subjects studied:

• Event Planning and Management
• Marketing for the Entertainment Industry
• Tourism Economics
• Project Management
• Business Ethics

Qualifications

In addition to your formal education, you may also have professional training qualifications that would strengthen your application. This is the place to mention them.

• Level 5 Diploma in Event Management – Chartered Institute of Event Management
• Health and Safety Executive (HSE) Certification – British Safety Council
• Advanced Tour Planning Course – EventPro Academy
• Customer Service Excellence Certification – The Open University

The skills section of your CV is where you highlight your key abilities, competencies and strengths that make you a strong candidate for the job. Try to include a mixture of both soft and hard skills.

• Tour planning and coordination: A proven track record in orchestrating successful international tours, and coordinating logistics, accommodations and schedules for clients.
• Budget Management: Effectively managed tour budgets, consistently delivering projects within or under budget, saving operational costs.
• Crisis Management: Resolved tour-related issues and emergencies, ensuring the safety and well-being of all involved.

Useful tour management skills to add to your CV

• Project Management: Proficient in planning and executing projects efficiently, ensuring timely delivery.
• Problem Solving: Skilled in identifying issues and finding effective solutions.
• Customer Service: Dedicated to delivering exceptional customer experiences.
• Logistics Management: Skilled in managing transportation, accommodations and schedules for tours.
• Event Promotion: Experienced in marketing and promoting tours to boost ticket sales and audience engagement.
• Public Speaking: Confident and articulate in addressing audiences.
• Sales Skills: Proficient in sales techniques and relationship building.

Hobbies and interests (optional)

The hobbies and interests section of your CV is an opportunity to showcase your personality and activities outside of work. Only mention hobbies and interests that are relevant to the role you’re applying for or those that add value to your application.

If you wish, you can include details of your references in this section. When listing referees, ensure you include their full name, job title, company or organisation, phone number and email address. It’s important to obtain their permission beforehand and inform them that potential employers may contact them for a reference.

Note: If you do not wish to disclose your references on your CV, you should write, “References are available upon request.”

Tips to make your CV more effective

• Quantify achievements: Use numbers to demonstrate your impact, such as “Increased customer satisfaction by 15% through personalized tour planning.”
• Geographical expertise: Highlight your knowledge of various destinations, including historical facts, local attractions, and unique features of each location.
• Use industry jargon: Incorporate industry-specific terminology, like “destination management” and “sightseeing tours,” to demonstrate your knowledge and expertise. Refer to the job’s personal specification for ideas.
• Emphasise safety: Highlight your dedication to ensuring the safety and well-being of tour participants, including your knowledge of first aid procedures.

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Tourism Resume Sample

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Work Experience

• Establish marquee programs that elevate Bloomingdale’s to be “like No Other Store in the World” in the mind of the traveling consumer
• Elevate Bloomingdale’s brand awareness in the travel & leisure space
• Conduct familiarization tours with tour operations, agents, and key hotel partners, reviewing Bloomingdale’s capabilities to create exciting and fashion-forward experiences for their clients
• Responsible for cultivating and maintaining relationships with city convention and visitor bureaus, tour operators, receptive operators and city-wide events, to promote and expand overall awareness of Macy’s as the premier shopping destination for domestic and international visitors
• Work with mall management when applicable to involve Macy’s in all mall-sponsored events and programs for the travel and hospitality industry, such as Concierge events
• Work with store management when applicable to involve Macy’s in all mall-sponsored events and programs for the travel and hospitality industry, such as Concierge events
• Track, analyze and report Macy’s Herald Square spending per event and group
• Implement and plan special events in conjunction with key Macy’s annual events and time periods, tailored to the tourism community (i.e., Flower Show, Holiday)
• Develop, implement and execute strategies to drive visitor traffic and sales for Macy’s
• Act as the lead on any requests for proposals (RFP’s) and ensure a response within required timelines
• Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
• Access agency’s network of resources to deliver greatest value to clients
• Assess the inventory results, reveal the gaps and develop a strategy to develop and promote the City Tourism in Armenia
• Conduct a financial feasibility study to define the probable budget for the short and long-term development
• Develop City Tourism management operational model
• Attend events, conferences, meetings, round tables to research and promote the concept of City Tourism
• Design, write and/or produce presentations, press releases, articles, leaflets, reports, publicity brochures, information for web sites and promotional videos, draft speeches
• Develops an expert understanding of subscription-based T&T sources and delivers original analysis and insights to case team, provides thought partnership
• With guidance from Lead Knowledge Analyst, identifies right expert & connects him/her with requestor
• Liaises with Data & Research Services (DRS) team to ensure that requests for expertise are addressed by KT and appropriate research is delivered
• With consultants, collects, synthesizes, analyzes case team learning & inputs into new knowledge products (vignettes, experience)
• Prepare communications and attractive, clear and insightful presentations to clients in PPT format
• At least 2 and more years of relevant experience in roles requiring a high level of written communications and report writing
• Analytical, detail-oriented, enthusiastic and outgoing nature. A strong sense of commitment, a willingness to learn more and a desire to work in a dynamic team environment
• Assists in the marketing of the center to tenants as well as customers with the expectation of improving guests and tenant’s perception of the center
• Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center’s projects and achieve the center’s goals

Professional Skills

• Native or Near Native English communication and writing skills are highly desirable
• A demonstrated commitment to improving student learning through innovative strategies shown to help students succeed at the course and program level
• Consultancy experience in tourism ,urban development, property market study, land development or other relevant fields
• Demonstrate a thorough and accurate knowledge of the field or discipline
• Having received the highest cumulative (technical, written test and financial) score out of below defined technical and financial criteria
• Work with Tour Operator businesses to establish turnkey programming, raising customer traffic to key locations
• Analyze effectiveness of programming and utilize learnings to develop tentpole International marketing strategies for organization

How to write Tourism Resume

Tourism role is responsible for travel, digital, research, reporting, database, events, english, advertising, marketing, inventory. To write great resume for tourism job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Tourism Resume

The section contact information is important in your tourism resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Tourism Resume

The section work experience is an essential part of your tourism resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous tourism responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular tourism position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Tourism resume experience can include:

• Providing input into the development, evaluation and implementation of applications to DNSW’s Regional Tourism Fund
• Practice engagement marketing with focus on acquiring contacts with actual group sales patrons to increase database for cross sell
• Provide guidelines for the CT branding and visualization
• Manage and facilitate Concierge Referral Program, including site visits to Concierge desks at local hotels and RMS contract
• Responsible for the coordination of Group/Tourism Programs and FAM/Property Tours working with ADMBD in all aspects
• Foster a highly motivating sales atmosphere where rewards are clear and productive and encouragement is frequent

Education on a Tourism Resume

Make sure to make education a priority on your tourism resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your tourism experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Tourism Resume

When listing skills on your tourism resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical tourism skills:

• 2 and more years of relevant experience in roles requiring a high level of written communications and report writing
• Excellent knowledge of Armenian and English, knowledge of Russian is an asset
• Serves as the point of contact for the Concierge Association and attends networking events in the community to enhance the centers positioning in the market
• Establish marquee programs that elevate Bloomingdale’s to be ‘Like No Other Store in the World’ in the mind of the traveling consumer
• Frequent travel required during peak seasons
• Identify Incentive Group opportunities and pitch Bloomingdale’s capabilities to appropriate organizations; obtain group business

List of Typical Experience For a Tourism Resume

Experience for marketing / tourism coordinator resume.

• Main contact for all internal lines of business linked to Group, Travel & Tourism ticket sales
• Recruit, develop and retain a first class sales & service staff. Ensure new staff are on-boarded efficiently and that all staff are well trained
• Lead proactive, outbound sales campaigns to drive new business,
• Implement best-in-class customer service to retain and grow existing customers. Develop and lead sales retention plans for existing clients, and maximize opportunities for repeat business and cross-sales
• Develop, implement and lead outstanding sales processes. Ensure front-line sales managers and sales staff are actively and effectively managing sales pipelines, fully leveraging CRM, etc
• Develop sales and marketing plans to support all Group, Travel & Tourism Sales. Work closely with marketing teams to develop holistic plans that drive awareness, efficiencies and total sales
• Continually develop new ideas and methods to improve department operations and effectiveness

Experience For Director of Tourism Resume

• P&L responsibility, limit expenses, increase efficiencies
• Stay abreast of industry and competitive trends
• Manage and trouble shoot all daily Box Office communications
• Maintain detailed records on event budgets and expenses, especially for co-productions

List of Typical Skills For a Tourism Resume

Skills for marketing / tourism coordinator resume.

• Assist in building solid relationships with Travel trade partners and Key Influencers through on-goin communication
• Assist in managing annual sales contract approvals and filings for Cirque Direct or direct bill clients
• Administrate assigned sales team and individual budget reconciliation, travel expense report reconciliation, and reporting
• Import all sales contracts and relevant communications into CRM and within corresponding client file
• Create unique activations across markets with travel & leisure partners to elevate brand awareness
• Manage in-market representative relationships to determine appropriate strategy and ensure productive outreach to target groups

Skills For Director of Tourism Resume

• Contribute to the successful achievement of target revenue and occupancy goals based upon assigned territories and sales channels through the successful contracting and promotion of tourism sales
• Work close with CRM administrator to maintain and update the client databases for existing and potential sales channels (Tour Operators, Travel Agents, Receptive Operators, Airlines, etc.)
• Organize and coordinate familiarization tours including developing invitation lists, organize receptions, invitations, ticket distribution, etc., at each show on an as-need basis
• Assist in organization of Sales Mission and Trade show conferences/shows including registration, sales appointment scheduling, booth display, sales collateral and travel arrangements
• Assist in managing the brands and graphic standards for marketing/sales materials (i.e., Assets Contracts, Assets Distribution, Assets Utilization Approval Process, Filing etc.)

Skills For Senior Account Executive, Travel / Tourism Resume

• Foster positive and cooperative internal relationships with departmental co-workers along with key inter-departmental contacts
• Identify new development opportunities of assigned rural areas
• Test the developed rural tourism products
• Launch the new developed products/services
• Technically responsive/compliant/acceptable to the requirements of the ToR

Skills For Adjunct Faculty, Travel & Tourism Resume

• Quickly become knowledgeable of Ketchum’s proprietary tools and develop clear understanding of how to apply tools and technology to client work
• Run an annual sales and marketing program in our key markets with a clear ROI goal. To include advertising, promotions, digital, PR, trade shows, workshops, etc
• Develop and maintain relationships with intermediaries in our key markets – tour operators, travel agencies, OTAs, meeting & incentive planners, incoming conference organizers, DMO’s etc. Negotiate and maintain commercial contracts, manage performance/delivery, establish a calendar of joint promotions
• Be responsible for the production of all tourism focused messaging and collateral. Work with internal teams to devise, concept and execute. Advise the media team on in-destination tourism advertising properties and promotional opportunities
• Build close relationships with the NY tourism industry including concierge groups, other attractions and shows, promotional partners, event organizers, conference planners etc. Seek out and develop opportunities for us to partner with them to broaden our appeal and product offerings
• Experience in the sales and marketing on the same position with a 5 Luxury Hotel and/or Resort

Skills For Rural Tourism Products & Services Developer Resume

• Fluency in Armenian and English (both spoken and written), knowledge of Russian is an asset
• Outline your destination management experience, including specific responsibilities for stakeholder management, destination development and marketing in a domestic tourism environment
• Knowledge of post-command economies of Central and Eastern Europe or the Former Soviet Union highly desired
• Work with the DMO Expert to find the angles for city tourism management concept and sustainability
• Provide other support and assistance as required in the field

Skills For Account Executive, PR Agencies & Tourism Resume

• Adjust activities and deliverables
• Terminate the contract at any phase if the requirements as per the TOR are not met
• The Consultant reserves the right to suggest adjustment to commitments in the event of delays outside his/her control
• Manage and direct any shuttle programs associated with the property

Related to Tourism Resume Samples

Travel manager resume sample, travel sales manager resume sample, traveling resume sample, coordinator, travel resume sample, tour director resume sample, resume builder.

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Tourism Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the tourism job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Writing, spelling, grammar, AP and local style
• Provides great customer service, helping readers find answers and solutions
• Applies innovative, creative thinking to support the company’s goals
• Command of media law and Principles of Ethical Conduct
• Performs other duties as necessary
• Self-motivation and self-direction
• Creates storytelling that accurately informs, entertains and engages specific audiences and platforms through the use of metrics. Works toward becoming the community’s leading voice in area of expertise
• Proof of Performance: Collects and delivers all proof of performance documentation and photographs per the implementation guide
• Collateral Management: Assists with ordering, installation and de-installation of collateral associated with all events, promotions and sponsorships
• Assists in the execution and coordination for the Customer Service Initiative property wide, working with all departments as it relates to this initiative
• Actively participates in the centers community centric events, which includes networking and working community events
• Manage and facilitate Concierge Referral Program, including site visits to Concierge desks at local hotels and contract oversight and management
• Manage and execute tourism marketing intiatives that drive traffic and sales to the center as identified by the Director of Marketing
• Assists with Tour Operator follow up, outreach, training and coordination for new tourism programming with clients
• Provides proof of performance and all reporting related to tourism programs to Director of Marketing and Business Development and Regional Tourism Director
• Develop and implement programs with receptive agents and local industry to feature the center in packages and other marketing programs
• Prepare, create and maintain monthly status and variance reports on arrivals, trade vehicles and customer analysis
• Develop related tourism products (i.e., meal voucher program, dining and shopping packages)
• Negotiate barter and ad cooperatives for advertising and packaging development of incentives
• Seek opportunities and develop programs to capture tourists visiting the local geographic area
• Assist in the creation and implementation of the Tourism section of the Annual Marketing Business Plan to achieve goals and objectives
• Knowledge of retail management, tour operators, receptive agents, conventions and meeting planners
• Knowledge of marketing and advertising
• Strong team building and coaching skills
• Ability to think strategically
• Strong organization and coordination skills
• Excellent word processing, Excel and Power Point skills
• Ability to handle multiple projects simultaneously
• Sound fiscal management and budgeting skills
• Exceptional negotiating skills
• Flexibility to work varied schedules including weekends and evenings

12 Tourism resume templates

Read our complete resume writing guides

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• Creates storytelling that accurately informs, entertains and engages specific audiences and platforms through the use of metrics. Works toward becoming the community’s leading voice in area of expertise
• Connects with the community through storytelling and outreach (social media, on camera, forums, community leadership, etc.) Provides thoughtful analysis of complex issues
• Works with content strategist and audience analyst to evaluate what's working and what's not, and develops ongoing plans to better satisfy audience needs
• Collaborates with content team to provide all appropriate elements for stories (i.e. photos, videos and graphics). Captures basic photos and video as needed
• Promotes personal brand, the brands of colleagues and the institutional brand
• Coaches and mentors less-experienced journalists

Manager, Miami Tourism Resume Examples & Samples

• Develop unique programs and partnership with local travel and leisure community
• Establish marquee programs that elevate Bloomingdale's to be "like no other store in the world" in the mind of the traveling consumer
• Elevate Bloomingdale's brand awareness in the travel and leisure space
• Create Visitor packages with hotels, convention, incentive and group travelers. Negotiate a gift card component and unique added-value offers with business partners
• Conduct Familiarization tours with tour operators, agents and key hotel partners, reviewing Bloomingdale's capabilities to create exciting and fashion-forward experiences for their clients
• Negotiate proposals with key group event partners (Tour Operators, Destination Management Companies, Convention and Meeting Planners and local Attractions)
• Develop and maintain relationship with hotel concierge via personal visits
• Implement and maintain tourism initiatives at store-level to ensure customer experiential excellence
• Complete and maintain individual hotel profiles. including monthly visitors and sales results, collateral distribution, hotel contact information and projections
• Supervise Visitors Center staff, ensuring the highest level of customer services is consistently provided to all visitors; create staff schedule weekly
• Ensure that staff is thoroughly briefed on International Marketing programs, store policies and events, local attractions and promotions. Compile and maintain Procedure Manual, defining standards for Center appearance and staff behavior
• Work with in-store key stakeholders (Public Relations, Personal Shopping, Visual, Restaurants, Store Ops,) to plan and facilitate specialized services to international customers inclusive of: shopping tours, language assistance, group events
• Educate store associates on Tourism Program and establish operational excellence
• Monitor inventory levels of department collateral
• Deliver collateral and seasonal gift to hotels and other partners on a consistent basis
• 5-7 years of marketing experience
• Persuasive oral and written communication skills
• Multilingual-Spanish required; Portugese recommended
• Detail/process oriented
• Energetic and collaborative

Manager, Hawaii Tourism Resume Examples & Samples

• Develop unique programs and partnerships with local travel & leisure community
• Establish marquee programs that elevate Bloomingdale’s to be “like No Other Store in the World” in the mind of the traveling consumer
• Elevate Bloomingdale’s brand awareness in the travel & leisure space
• Create effective business solutions to increase traffic to store(s)
• Crate Visitor packages with hotels, convention, incentive and group travelers. Negotiate a gift card component and unique added-value offers with business partners
• Conduct familiarization tours with tour operations, agents, and key hotel partners, reviewing Bloomingdale’s capabilities to create exciting and fashion-forward experiences for their clients
• Negotiate proposals with key group event partners (Tour Operators, Destination Management Companies, convention and Meeting Planners and local Attractions)
• Work with Assistant Manager, International Marketing to design key in-store collateral that addresses needs (i.e. language or special services) of specific travel corridors
• Develop and maintain relationships with hotel concierge via personal visits
• Complete and maintain individual hotel profiles, including monthly visitors and sales results, collateral distribution, hotel contact information and projections
• Coordinate in-store training, Procedure Alerts, Program Fact Sheets and distribution of monthly calendar of events
• Supervise Visitors Center staff, ensuring the highest level of customer service is consistently provided to all visitors; create staff schedule weekly
• Work with in-store key stakeholders (Public Relations, Personal Shopping, Visual, Restaurants, Store Ops) to plan & facilitate specialized services to international customers inclusive of: shopping tours, language assistance, group events
• Conduct unique tourism experiences for customers: group events, tours, breakfast fashion shows
• Educate store associates on Tourism Program and establish operations excellence
• Produce and distribute Concierge newsletter
• Become established as a local retail tourism authority
• Maintain visible presence within local tourism community
• Attend meetings of local associations and trade groups
• Monitor city tourism statistics, projections and trends. Provide monthly City Tourism Summary to internal partners
• Regularly communicate with Store Senior Management to increase support for Program initiatives
• Maintain ongoing analysis of local programs and provide strategic recommendations to management for elevating Tourism Program
• Monitor top visitation countries and domestic cities; establish strategic tactics for targeted programs to increase market share from those key corridors
• Supervise Visitors Center staff
• Compile and maintain Procedure Manual, Defining standards for Center appearance and staff behavior
• Coach/Counsel Visitors Center Staff, ensuring the highest level of customer service is consistently provided to all visitors
• Energetic and Collaborative

Director Travel & Tourism Sales Resume Examples & Samples

• Ability to articulate and direct an aggressive functional/operating agenda in a fast-paced, intense and highly-matrixed environment
• Excellent interpersonal, written and oral communication skills with the ability to negotiate and influence, while exercising sensitivity to the audience
• Strong written and verbal communication (including presentation) skills
• Ability to understand and successfully take charge of difficult organizational problems and to formulate/drive appropriate solutions
• Strong strategic decision-making capability
• Thorough knowledge of budgeting processes
• Proven expertise in strategic planning
• Strong organizational, team-building and executive functions skills
• Strong sales skills
• Creative thinker with strong conceptualization and ideation skills
• Demonstrated success working at progressively senior-level with an emphasis on sales in the sports/entertainment/consulting fields and a proven track record of successfully negotiating deals
• Experience in live entertainment and/or travel industry is required. Sports industry experience is also beneficial
• Solid management experience
• College degree required

Manager, Tourism Special Programs Resume Examples & Samples

• 5-7 Years of Marketing Experience
• Persuasive Oral & Written Communication Skills
• Detail/Process Oriented

Senior Knowledge Analyst, Travel & Tourism Resume Examples & Samples

• Possess developed skills and knowledge in Travel & Tourism
• Gain a sophisticated understanding and application of Travel & Tourism knowledge for case and proposal teams
• Work with case and proposal teams on expert research and deliver original analysis and insights
• Provide thought partnership and expert source know-how to case and Travel & Tourism topic teams

Project Tourism / Development Consultant Resume Examples & Samples

• 3-5 years’ consultancy experience in tourism ,urban development, property market study, land development or other relevant fields
• Capable of self-study, organizing research co-ordinately together with project manager
• Good oral and writing skills. Strong logic and good team working
• Candidates with experience in international counselling companies are preferred
• Chinese proficiency is a must

Manager, Tourism Marketing & Development Resume Examples & Samples

• Create and manage new marketing and advertising opportunities with attractions and city tourism publications
• Work with mall management when applicable to involve Macy’s in all mall-sponsored events and programs for the travel and hospitality industry, such as Concierge events
• Manage the operations and staff and schedules of the Visitor Center in San Francisco
• Create visitor group programs where applicable (i.e. breakfast fashion shows, store tours etc.), which include booking and confirmation of group reservations, maintaining relationships with group and hotel contacts and developing new qualifying group contacts/ sales
• Attend key regional tourism events in order to cultivate travel and hospitality industry partnerships
• Track, analyze and measure return on investment of overall visitor sales for specified regional area of responsibility and report to Senior Manager, Director and VP of Tourism
• Fulfill any additional requests from the Tourism Director and VP as needed
• 3-5 years of in-depth knowledge of tourism and hotel industry
• Excellent people skills
• Strong database of hotel and tourism contacts via Salesforce
• Strong computer (Excel/Word/PowerPoint) and Internet skills

VP Groups, Travel & Tourism Sales & Service Resume Examples & Samples

• Positive, motivated personality with initiative to drive revenues
• Organization and communication skills
• Cooperative and flexible
• Resourceful and creative
• Multi-tasking
• Prioritize assignments and workload, manage stress
• Cooperative personality displayed daily: inside and outside company
• Complete IT systems knowledge including ticketing system
• Sales and marketing experience in Sports/Entertainment industry. Complete knowledge of properties and competitive environment
• Excellent communication and organizational skills
• Ability to uncover ideas/methods to increase revenues
• Ability to manage in a highly urgent, deadline oriented environment
• Capability to adjust to a multitude of overlapping responsibilities
• Ability to solve problems creatively and implement changes necessary to reach/surpass goals
• Cooperative personality suited for client, vendor and co-worker relationships
• Ability to manage above and below job title
• Proven experience developing marketing and sponsorship programs,
• Must possess high energy level, strong communication skills and the ability to successfully manage projects and staff

Manager, Tourism Guest Services Resume Examples & Samples

• Develop marketing strategies and partnerships to drive visitor traffic and sales in specified U.S. regions targeting the travel and hospitality industry
• Responsible for cultivating and maintaining relationships with city convention and visitor bureaus, tour operators, receptive operators and city-wide events, to promote and expand overall awareness of Macy’s as the premier shopping destination for domestic and international visitors
• Work with hotel general managers and marketing executives, creating and developing new hotel promotions
• Work with store management when applicable to involve Macy’s in all mall-sponsored events and programs for the travel and hospitality industry, such as Concierge events
• Track, analyze and measure return on investment of overall visitor sales for specified regional area of responsibility and report to Regional Manager, Director and VP of Tourism
• Track, analyze and report Macy’s Herald Square spending per event and group
• Develop and manage domestic pop up shops at conventions, trade shows, etc. to drive incremental sales and store traffic
• Implement and plan special events in conjunction with key Macy’s annual events and time periods, tailored to the tourism community (i.e., Flower Show, Holiday)
• Fulfill any additional requests from the National Tourism Director as needed
• 3-5 years of relevant experience in travel or hospitality industry
• Knowledge of the retail environment
• Excellent written and verbal communication and people skills
• Strong analytical and organizational skills
• Precise attention to detail
• Ability to work under pressure, multi-task, develop and foster relationships
• Strong interpersonal skills with ability to interface and develop rapport with cross-functional teams
• Leadership skills, including ability to motivate a team and communicate effectively with others

Tourism Team Leader Resume Examples & Samples

• Building sustainable destination management organizations (DMOs) in local communities throughout Kyrgyzstan
• Providing strategic guidance and leadership to DMO directors, staff, and members
• Building sustainable institutional capacity for business association activities within the tourism value chain
• Creating strong private sector partnerships for strategic investment in tourism market development among both international and domestic investors
• Researching and selecting potential target segments and building and strengthening products and tourism experiences to appeal to identified segments
• Building effective international promotional campaigns through traditional and social media, trade exhibitions, and other mechanisms
• Collecting data for effective monitoring and evaluation reporting
• Bachelor's degree in Finance, Economics, Business, or a related field
• At least 15 or more years of USAID economic development experience, of which 10 or more years must be within the tourism sector
• Proven ability to generate quantitative results in improving tourist arrivals, tourism experiences, and promotional campaigns
• Proven management skills in leading, motivating and mentoring a CCN staff, counterparts, and beneficiaries of tourism development programs
• Proven management skills in working with experienced, short-term advisors in the tourism field
• Creativity and innovation in project planning and execution
• Excellent oral and written communication skills

Coordinator, Tourism Marketing & Development Resume Examples & Samples

• Develop, implement and execute strategies to drive visitor traffic and sales for Macy’s
• Support all marketing, advertising and budgeting processes of the tourism marketing team
• Develop new and maintain existing hotel, tour operator and travel industry partnerships
• Manage convention group business, including solicitation, follow-up and shipment/inventory of collateral
• Manage visitor group programs and events, including booking and confirmation of group reservations, maintaining relationships with group and hotel contacts and developing new qualifying group contacts/sales
• Report information to tourism team including sales, media performance and ROI
• Manage social and blog editorial calendars ensuring timely and relevant posting for international visitors
• Oversee tourism saving pass requests and fulfillment with outside print vendors
• Fulfill any additional requests from the Regional Manager, Director and VP of Tourism Marketing
• BA or BS degree preferred
• 1-3 years of relevant experience, preferably in a retail or tourism environment
• Work well independently and with strong motivation
• Knowledge of the retail environment and preferably with experience in the travel or hospitality industry
• Ability to cold call and build new business
• Regional travel required

Tourism Development Manager Resume Examples & Samples

• Good understanding of KSA market
• Evidence of capacity to negotiate and establish contract and special offer
• Capacity to manage tour operator intranets
• With good contacts and strong professional relationship with Tour Operators and Travel Agencies in KSA markets
• Strong verbal and written communication skills English & Arabic Language
• Hotel working experience in KSA countries a requirement: track of leisure sales manager is highly recommended
• At least 2-3 years’ experience in the sales and marketing on the same position with a 5* Luxury Hotel and/or Resort

Research Analyst Tourism, Leisure & Culture Resume Examples & Samples

• Prepare communications and attractive, clear and insightful presentations to clients in English PPT format
• Conduct demographics, leisure/tourism and real estate research and analysis
• Compile and organize research data for presentations
• Document research analysis into market reports
• Please see the above
• Develop, implement, and execute strategies to drive visitor traffic and sales for the San Francisco market focusing on the Union Square store
• Responsible for achieving tourism sales plans in the San Francisco market
• Partner with Sales Manager on coaching Visitor Center staff to meet sales goals
• Develop new and maintain existing hotel partnerships
• Manage convention group business, including solicitation, follow-up and shipment of inventory / collateral
• Manage visitor group programs and events, including execution of tours, breakfast fashion shows, and other group programs in partnership with the national tourism team
• Disseminate information to Visitor Center staff and store line associates regarding visitor center promotions
• Partner with the store management team when applicable for events and programs in the travel and hospitality industry, such as Concierge events
• Maintain relationships with external tourism partners as needed to ensure an efficient and functional local operation, including POS and attraction partners
• Reconcile sales of attractions ticket products and invoice or set up receivables for the tourism partners concerned. Follow up on receipt of payments and processing of invoices
• Reconcile voucher redemptions with online systems and set up receivables for the tourism partners concerned
• Maintain adequate supplies of printed collateral and display in accordance with SF Travel standards
• Maintain records of income for shopping packages, tourism merchandise, and other tourism programs
• Execute Gift with Purchase and VIP visitor programs
• Maintain inventories of all collateral and tourism merchandise. Partner with the national team as needed on replenishments
• Fulfill any additional requests from the national tourism team as requested
• 1-3 years of relevant experience, preferably in a retail environment

Tourism Sales Coordinator Resume Examples & Samples

• Bachelor's Degree in Marketing, Business or Communications preferred
• Minimum 2 years’ experience in travel trade sales/marketing, destination management organization sales/marketing, hotel sales/marketing, attraction sales/marketing, entertainment sales/marketing
• Knowledge of Microsoft Office software (Excel, Word, Outlook, etc.)
• Ability to create and maintain solid business relationships both internally and externally and promote and encourage a positive and productive work environment
• Strong organizational skills and the ability to multi-task
• Light travel may be necessary
• Ability to work flexible hours and occasional weekend days

Marketing / Tourism Coordinator Resume Examples & Samples

• Manage and facilitate Concierge Referral Program, including site visits to Concierge desks at local hotels
• Responsible for the coordination of Group/Tourism Programs and FAM/Property Tours
• Serves as the point of contact for the Concierge Association and attends networking events in the community to enhance the centers positioning in the market within Visit Orlando, GMF Events, Experience Kissimmee
• Assists with Tour Operator follow up, outreach and coordination for tourism vouchers with clients
• Tracking and analysis of tourist traffic, including groups and free independent travelers
• Assists with securing cost efficient bids and procures Service Agreements as applicable for tourism programs, this includes Rack Card Distribution
• Manage and direct any shuttle programs associated with the property. Serves as POC for on mall Valet Program
• Serves as liaison to tenants in communicating SBV initiatives including Giftcard, Tourism Initiatives, Events and special promotions
• Responsible for achieving own sales goals. Records requested information in an effort to track progress and quantify success of programming
• Responsible for understanding and following policies and procedures pertaining to each individual initiative of the marketing department of the center
• Assists in on-site management of center events, promotions and sponsorships as necessary and directed. Including pre and post event follow up. Implement platform programs in a professional and timely manner and assist in the measuring of results
• Maintaining a professional physical appearance of common areas of the Center including marketing materials, signage, displays, etc. and ensuring that all displayed information is current and relevant
• Assists in the marketing of the center to tenants as well as customers with the expectation of improving guests and tenant’s perception of the center
• Serves as hotel liaison for Shop and Stay Packages, Group Tours and Programs
• Administration: Assists with the completion and submission of all reports and surveys associated with center events, promotions and/or sponsorships
• Assists Director/Asst. Director with the coordination of materials, presentations and preparations needed for trade shows
• Grows retailer participation in Tourism initiatives that include FAMS, Community events, Concierge events and others
• Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center’s projects and achieve the center’s goals
• Acts as marketing tenant liasion working closely with mall retailers to maximize brand exposure through programming,branding opportunities
• BA or BS degree with emphasis in marketing or business
• 3 years of experience in sales, sponsorship, strategic marketing, event management, and budgeting
• Knowledge of retail management, marketing, tour operators, receptive agents, conventions and meeting planners
• Well-developed oral and written skills
• Excellent word processing, Excel, and Power Point skills
• Travel may be required during peak seasons
• Fluent in English and Spanish Preferred

Account Executive, PR Agencies & Tourism Resume Examples & Samples

• Weekly agency meetings with PR agencies and assigned accounts, from strategic/planning teams to buyers
• In conjunction with the research team, develop and present strong research insights highlighting Reuters strengths against the competitive set
• In conjunction with sales management, develop a list of target accounts and identify the associated stakeholders, specifically that are currently strong Video, TV and content players
• Working with Sales Development, create cross platform integrated proposals that align with client/agency requirements
• Act as the lead on any requests for proposals (RFP’s) and ensure a response within required timelines
• Ensure consistent input into Salesforce, outlining meetings and business under discussion
• Develop quarterly sales plan on target accounts, associated stakeholders and revenue expectations
• Ensure close collaboration with the operations team to ensure accuracy on inventory projections and share of voice prior to sending out proposals
• In conjunction with operations team ensure all campaigns are delivered in a timely manner and optimized to ensure client/agency satisfaction
• Ensure regular visibility through industry events as well as client and agency entertainment
• 3-5 years experience with strong experience selling to PR agencies and content marketing
• Must have a strong track record of achieving or exceeding sales targets
• Proven track record of developing strong integrated media plans as well as sponsorship opportunities
• Experience selling against news is preferred
• Customer-focused, with excellent written, verbal communication, networking, listening and negotiation skills
• Extremely detail-oriented and well-organized, with the ability to think and sell pan-regionally
• Proven track record of both account management as well as driving new business through proactive initiatives
• Strong problem-solving and communication skills
• Self-motivated, detail-oriented and analytical
• Ability to work efficiently and effectively in a high-paced environment and under tight deadlines

Rural Tourism Products & Services Developer Resume Examples & Samples

• Sustainable Destination Management- Establishing institutions to engage the local stakeholders and authorities into management and development of the community as a tourism destination. Meanwhile UNDP will build synergies between its upcoming projects planning to use big data and establish an up to date information center in Yerevan to promote the new tourism destinations. In addition the project will help the new destinations to market the tourism services through ICT tools
• Ability to deliver and reach the planned targets without undermining proper operational processes
• Creativity, flexibility and an innovative approach to problem solving
• High sense of responsibility; proven ability to work under time pressure and handle multiple activities and tasks concurrently
• Ability to work independently and to participate effectively in a team based information sharing
• Good technical skills (computer literacy, knowledge of MS office software and web based applications)
• Knowledge of tourism sector, marketing, product related financial calculations, marketing communication, market research theory
• Knowledge and previous experience in tourism products/services development
• Ability to travel and work in remote rural areas of Armenia
• Advanced university degree in business related field, MBA, Marketing and Tourism. The relevant university degree in combination with qualifying experience in the subject area may be accepted in lieu of the advanced university degree
• At least 3 years of Tourism/Rural Tourism Products Development experience or other relevant experience in the field
• Work experience in similar assignments with international organizations is an asset
• Criteria A – Advanced university degree in Marketing, Tourism, MBA or other related field. - max. points 10
• Criteria B – At least 3 years of relevant experience in tourism sector, marketing, product related financial calculations, marketing communication, market research theory or relevant field. - max. points 10
• Criteria C - Exceptional writing, editing and communications skills. – max. 15 points
• Criteria D- Advanced tourism products/services development skills. - max. 10 points
• Criteria E - Experience in development and implementation of tourism products/services development. - max. points 10
• Criteria F – Good technical skills (computer literacy, knowledge of MS office software and web based applications) skills – max. 5 points
• Criteria G - Familiarity with tourism sector of Armenia – max. 5 points
• Criteria E - Work experience in similar assignments with international organizations - max. points 5

VP-tourism Resume Examples & Samples

• Lead tourism projects with direct client interface
• Function as the primary contact on assignments with an Executive Vice President or Managing Director providing strategic support, and analysts and associates providing execution support
• Provides onsite leadership with client and stakeholder interface
• Create and manage to project budgets
• Direct analysts and research teams on scope execution
• Develop client recommendations
• Draft reports, proposals, and presentations
• Present final reports and recommendations to clients and broader constituents with ability to sell recommendations to public officials
• Support goal setting and marketing plan for new Tourism business generation
• Provide direction, support, training and mentoring for the Tourism Practice Team
• Introduce JLL Tourism services to potential clients
• Bachelor degree from an accredited institution
• Minimum 10 years of experience in tourism, destination management or hospitality related experience in destination marketing, venue operations, destination development, hotels, consulting, and/or other related industries
• Experience managing consulting assignments or research projects
• Financial modeling experience, a plus
• Excellent project management skills including managing a project to budget, time management, and team work schedules

Senior Account Executive, Travel / Tourism Resume Examples & Samples

• Perform a wide range of duties including development of client programs, strategic planning, staff development and financial management
• Act as key project manager and contact to clients, continually fostering client-agency relationship to build trust and become a valuable resource to clients
• Provide strategic guidance to clients on an ongoing basis; anticipate and address clients’ needs
• Troubleshoot clients problems as they arise; seek senior management input whenever appropriate
• Motivate team members by promptly reviewing work and providing constructive feedback; encourage team to take advantage of training and development opportunities
• Assist account team(s) in working effectively and in the best interest of client(s)
• Demonstrate proficiency in writing and editing materials including client marketing materials, correspondence and reports
• Ensure quality control on all external deliverables; attention to detail is a must
• Strive to develop the best communication and presentation skills possible to effectively articulate ideas to clients, colleagues and others
• Manage account financials including budget allocation and control, time sheets, client billing, supplier invoicing and purchase orders
• Access agency’s network of resources to deliver greatest value to clients
• Work with account team(s) to build incremental business
• Communicate account status to agency management regularly
• Participate in new business programming and presentations
• Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, English, or a related field
• 3 to 6 years of marketing or PR experience with a specific focus on travel and tourism
• Must be fluent in Spanish, verbal and written
• Familiarity working on a large, fast-paced agency team also a plus
• Willingness to travel and staff evening and weekend events from time-to-time
• Team player; organized, can prioritize
• Self-starter and decisive yet knows when to approach senior staff when needed
• Always thinking about the bigger picture, what more can Ketchum offer
• Experience counseling senior level clients
• Demonstrate advanced understanding of emerging channels like social media, video, and content partnerships in relation to media mix
• Experience working in interagency teams with multiple marketing partners
• Ability to quickly become knowledgeable of Ketchum’s proprietary tools and develop clear understanding of how to apply tools and technology to client work
• Successful track record of helping to build and present concepts/programs for clients and effectively executing programs
• Ability to spot digital trends and insights and share with teams in order to mobilize develop and motivate
• Advanced knowledge in SEM optimization techniques and campaign monitoring
• Ability to translate trends, technologies and metrics into conversational English

Hospitality Management & Tourism Intern Resume Examples & Samples

• A stay at the Ramada which includes one meal
• An interactive tour at the Oil Springs Cultural Arts and Recreation Center, which can include visual arts or the performing arts such as the Story Patch Theatre
• One or more activities that may include: the Mountain Home Place, Van Lear Museum, Loretta Lynn’s Home, Downtown Walking Tour in the antique district, Country Music Museum, performances at local venues or nearby entertainment destinations such as the Mountain Arts Center, Jenny Wiley Theater, or an adventure tourism destination
• A meal at a local restaurant or eatery that includes some Kentucky, Appalachian Proud food

City Tourism Expert Resume Examples & Samples

• Data base of inventoried Cities of Armenia
• At least 3 years of working experience in marketing (preferable in tourism marketing) and/or tourism management and/or business model development
• Experience in country/regional tourism strategy development is an asset
• Technical Criteria weight: 70%
• Financial Criteria weight: 30%
• Only candidates obtaining a minimum of 70 points under Technical Criteria would be considered for the Financial Evaluation

Hospitality, Tourism & Events Tenure Resume Examples & Samples

• 1) Doctoral degree or ABD at the time of appointment
• 2) At least one degree in Hospitality, Tourism or Event Management or related field
• 3) Active membership in at least one national/international professional event or meeting association
• 4) 3 years teaching or training experience both classroom-based and online, with preference given to candidates with evidence of successful teaching in an institution of higher education
• 5) Current and valid Certified Meeting Professional (CMP) or/and Certification in Meeting Management (CMM) designation
• 6) Experience planning meetings, conventions, or trade shows outside North America
• 7) Corporate meeting planning experience

Hospitality Management & Tourism Resume Examples & Samples

• Plan and organize instruction in ways which maximize student learning
• Meet scheduled classes in accordance with college policy
• Prepare, distribute and submit syllabi for all assigned sections in accordance with department and divisional policies
• Employ appropriate teaching and learning strategies
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ available instructional technology when appropriate
• Support classroom and online efforts to promote student success
• Evaluate and return student work in a timely manner to promote learning
• Maintain accurate records of student progress
• Submit final grade rosters according to established deadlines
• Maintain confidentiality of student information
• Exercise stewardship of College facilities and materials
• Attend departmental, divisional and College meetings and events as feasible
• Maintain familiarity with College goals, mission and long-range plans

Senior Tourism Consultant Resume Examples & Samples

• Assist in business development activities, proposal preparation and tourism market strategy
• Client liaison, client communications and client consultation
• Project Management - comprehensive management of projects from concept development through deliver including project administration, resource allocation, staff time management, financial control, production and quality control of final deliverables
• Project coordination with associated tourism and urban planning specialists and other internal consulting disciplines within Atkins
• Master Degree or above from key university preferred
• 10 years of tourism consulting and planning working experience, including 5 years in the famous tourism planning company as a senior position or title
• Participate in planning more than 5 famous tourism cities, holiday resort or theme park etc
• Familiar with China's domestic tourism consulting and tourism planning regulations and standards; Familiar with western country tourism consulting and tourism planning ideas and methods
• Good communication, organization, management and coordination ability and experience

Director of Tourism Resume Examples & Samples

• Increase center traffic, (FIT and group business) international and domestic by developing strategic marketing/tourism programs to include advertising, promotions, co-op efforts with other travel industry suppliers, sales calls, familiarization tours and public relations to meet corporate objectives and increase market share and profitability
• Maintain memberships in and/or relationships with CVB concierge, and other local associations, in order to take advantage of programs they offer, such as advertising, promotions, fam tours, etc
• Work closely with CVB and local tourism industry to integrate shopping excursions at SGM with conventions, major sporting, and cultural events to include SGM on itinerary
• Develop and implement niche market programs as applicable (i.e., welcome center, city-wide special events, etc.)
• Develop and implement programs to hotel guests. These may include: concierge/front-line programs; working with hotel sales and marketing staff to develop coop programs; and establishing “Shop and Stay” or other package programs
• Develop and implement ground transportation programs. These may include: rental car programs; shuttle programs, motorcoach programs, taxi programs, etc
• Produce promotional support materials using self-funding sponsorship opportunities when possible. Monitor collateral distribution; fulfillment; and ROI
• Capture and maintain tourism database for center
• Integrate SBV and Gift Card opportunities to generate revenue partnerships
• Accountable for developing tourism proposals, presenting opportunities to potential local sponsorship partners which further the strategic tourism objectives of the property
• Accountable for measuring the overall impact of tourism program(s) on center traffic and retailer sales
• Maintain merchant relations to include
• Well developed communication skills, both verbal and written
• Event planning experience
• Some overnight travel required
• Language skills – minimum bilingual English and Spanish
• A BA or BS degree with emphasis in marketing or business with 5-7 years previous experience in the tourism and/or hospitality industry

Adjunct Faculty, Travel & Tourism Resume Examples & Samples

• Instructs students in courses in the Travel & Tourism discipline. Provides learning activities that stimulate student involvement and encourage critical thinking
• Serves on college-wide and departmental committees as needed. May assist with registration processes
• Maintains regular office hours to assist students; responds to students' emails and voice mails in a timely fashion; performs accurate assessment of student performance
• Maintains professional competencies in the subject area and currency in instructional methodologies through professional associations and professional development
• May perform other related tasks as assigned by the Department Chair, Dean, and/or Executive Vice President
• Extensive knowledge of subject matter and relevant topics and issues in the teaching discipline
• Knowledge of effective instructional techniques and innovative modes of course delivery adaptable to a variety of learning styles
• Must be knowledgeable about and capable of using current technologies in the classroom and to convey online course content
• Understanding the comprehensive mission and philosophy of community colleges
• Sensitive issues relating to a diverse student body
• Principles and practices associated with Servant-Leadership
• Working cooperatively with colleagues
• Must demonstrate creativity and innovation in the field, service in the profession, and/or the community
• Effective planning, organizing, communication, and interpersonal skills including use of tact and discretion and the ability to meet deadlines
• Effectively assisting and assessing student learning
• Interacting with students of diverse backgrounds
• Being punctual for classes and office hours
• Maintaining an established schedule, including evenings and weekends, including possible multiple campus locations that may vary by semester
• Maintaining confidentiality of student information
• Demonstrated proficiency using computer applications, online resources, and other technologies for the classroom and online learning as well as to develop and build course content and perform administrative duties (posting office hours, syllabi, grades, etc.)
• Three years non-teaching work experience
• Work experience teaching at a community college
• Educational requirements in accordance with SACSCOC accreditation standards: Bachelor's degree in Hospitality Management, Tourism & Recreation Management, or Hotel/Restaurant Management, or Associate degree in Travel & Tourism or Hospitality management and three years non-teaching work experience. SACSCOC requirements may differ depending on the courses taught within the discipline. For specific requirements by course, please see the current year Faculty Qualifications Table located at http://www.austincc.edu/faculty/credentials/
• CTA, CTC, CTIE, CTE and/or ITMI Level II completion

Cruise Tourism Expert Resume Examples & Samples

• 10-15 years of experience in cruise tourism sector in the Asia and Pacific is essential, particularly, roles in establishing new cruise-tourism destinations
• Excellent technical and professional experience in sustainable cruise-tourism is essential
• Experience in public and private sector engagement and dialogue
• Experienced in and exposed to tourism development activities in developing country context
• Hold a graduate degree (preferably post-graduate)
• Excellent organizational and project management skills
• Good written and verbal communications skills in English

Regional Tourism Development Manager Resume Examples & Samples

• Providing input into the development, evaluation and implementation of applications to DNSW’s Regional Tourism Fund
• Acquiring a thorough understanding of the Destination Network region in terms of visitor profile; key tourism products, experiences and destinations; stakeholder issues and promotional opportunities
• Developing and maintaining positive relationships with key stakeholders
• Providing information to regional stakeholders on Destination NSW partnership programs and feedback and market intelligence from the Destination Network region, to inform Destination NSW activities and promotional opportunities
• Outline your destination management experience, including specific responsibilities relating to tourism stakeholder management, destination development and marketing in a domestic tourism environment
• Provide an overview of your experience in building productive and positive relationships with external stakeholders. Where relevant, include details on how you achieved collaboration across these stakeholder groups in delivering projects, marketing plans or other promotional activities

Tourism Sales Executive Resume Examples & Samples

• Achieve annual revenue targets across a range of existing international travel trade accounts
• Implement and drive key account management and business development strategies including product innovations that will drive business growth
• Work with Tourism Sales Manager to identify and establish key brand and trade partnerships
• Develop and maintain business relationships with appropriate stakeholders both internal and external
• Represent Taronga at appropriate domestic and international trade events and sales missions and represent Taronga to the external market at such events
• Plan, create and implement an annual sales plan to ensure achievement of assigned goals for FIT, group and corporate business. Utilise existing data and reports to develop strategic and tactical plans for achieving goals
• Deliver high quality customer service experiences in order to provide excellent guest experience and promote repeat visitation
• Tertiary qualifications in Marketing, Leisure or Business or an equivalent combination of knowledge, skills and experience
• Demonstrated sales experience, exceptional business development skills and strong understanding of the inbound leisure travel market including flexibility to travel
• A proven track record of achieving sales targets and business outcomes through the implementation of sales and marketing strategies including strong relationship and negotiation skills
• Understands and communicate all SBV corporate and partner program deliverables to ensure flawless execution
• Supports all marketing platform programming of seasonal sets
• Coordinates client move in/out, proof of performance, correct contracts, visual appearance standards, signage ordering and any coordination required to secure the deal including site plans, surveys, etc
• Manage and direct Concierge club
• Coordination of new groups and initial property tours
• Serves as liaison to tenants in communicating SBV initiatives including Super Sales, Giftcard, Simon Kidgits Club and special promotions
• Responsible for achieving own sales goals. Records requested information in an effort to track progress
• Responsible for understanding and following policies and procedures pertaining to each individual initiative of the marketing the Center
• Responsible for maintaining a professional physical appearance of common areas of the Center including marketing materials, signage, displays, etc. and ensuring that all displayed information is current and relevant
• Responsible for the coordination of Group/Tourism Programs
• Knowledge of retail management, marketing and advertising and working knowledge of the media industry
• Assists with securing cost efficient bids and procures Service Agreements as applicable for tourism programs
• Promotes the Simon Giftcard and identifies opportunities to grow corporate sales through tourism initiatives

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Tour Manager Resume Examples

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Tour Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A highly organized and motivated Tour Manager with over 4 years of experience in organizing and managing large- scale international tours. Proven track record of providing exceptional customer service and overseeing every aspect of tour planning and implementation. Possesses excellent communication, multitasking, problem- solving and team building skills. Possess an Associate’s Degree in Tourism and Hospitality Management and a Certified Tour Manager designation.

Core Skills :

• Excellent customer service
• Exceptional communication skills
• Organizational and time- management skills
• Multitasking and problem- solving abilities
• Team building and leadership skills
• Proficiency in Microsoft Office Suite
• Knowledge of the tourism industry

Professional Experience :

• Tour Manager, ABC Tours, 2016- present
• Organize and manage international tours for groups of up to 25 people
• Manage customer service inquiries, reservations, and invoices
• Inspect and book accommodations, restaurants and entertainment venues
• Create detailed itineraries and coordinate all transportation
• Provide on- site support during the tour and manage any issues that arise
• Tour Guide, XYZ Tours, 2014- 2016
• Provided comprehensive guidance on sightseeing and visits to attractions
• Assisted with the planning and coordination of tours
• Provided exceptional customer service and responded to customer inquiries
• Developed and implemented customer service strategies

Education :

• Associate’s Degree in Tourism and Hospitality Management, Anytown University, 2014
• Certified Tour Manager, Tourism Management Institute, 2016

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Tour Manager Resume with No Experience

• Recent college graduate looking to utilize leadership, organizational, and communication skills gained through education and part- time positions in the hospitality industry as a Tour Manager.
• Passionate about providing exceptional customer service and enhancing the guest experience.
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Proficient in Microsoft Office Suite and other hospitality software
• Able to work independently and as part of a team
• Proficient in problem solving and decision making

Responsibilities

• Assist with the planning and organization of tours
• Create and maintain tour itineraries
• Monitor tour guides and other tour staff
• Ensure compliance with safety regulations and tour requirements
• Provide customer service and hospitality to tour participants
• Handle guest inquiries and complaints
• Maintain accurate records and documentation
• Coordinate with vendors and suppliers to ensure proper tour logistics
• Ensure proper tour budgeting and cost tracking

Experience 0 Years

Level Junior

Education Bachelor’s

Tour Manager Resume with 2 Years of Experience

Dynamic and organized Tour Manager with two years of experience in hospitality and travel industries. Proven track record of creating and leading successful and safe tour operations. Skilled in coordinating with clients, tour guides, and third- party vendors to ensure the highest levels of customer satisfaction and successful customer service. Highly knowledgeable of the travel and tourism industry, including best practices, customer service protocols, and safety regulations.

• Proven leadership skills with the ability to manage team members and coordinate activities
• Excellent communication and customer service skills
• Ability to develop and execute successful tour operations
• Extensive knowledge of the travel and tourism industry
• Skilled in using a variety of computer software applications
• Excellent problem- solving and conflict resolution skills
• Highly organized and detail- oriented

Responsibilities :

• Develop tour operations plans and ensure efficient execution of said operations
• Coordinate with tour guides and third- party vendors to ensure tours run smoothly
• Develop customer service protocols for customer satisfaction and safe customer service
• Keep up to date with changes in the tourism industry, safety regulations, and best practices
• Monitor tour progress and ensure schedules are being followed
• Respond to customer inquiries and resolve customer service issues
• Ensure compliance with safety regulations are observed at all times
• Maintain accurate records of tour operations and oversee tour budgeting.

Experience 2+ Years

Tour Manager Resume with 5 Years of Experience

Dedicated and motivated Tour Manager with 5 years of experience in the travel and tourism industry. Possess excellent organizational and problem- solving skills as well as an in- depth understanding of local and international travel trends. Proven ability to ensure customer satisfaction by providing unique and quality tours to all customers. Proficient at coordinating with different departments to ensure successful tour operations.

• Travel and Tourism Knowledge
• Customer Relationship Management
• Project Management Skills
• Organizational Skills
• Problem- Solving Ability
• Strategic Planning
• Team Leadership
• Organizing and planning tours
• Managing customer service and inquiries
• Ensuring smooth operations of tours
• Coordinating with different departments
• Creating and implementing tour packages
• Developing tour routes and sites
• Planning and managing budgets
• Developing marketing strategies
• Maintaining customer relationships
• Hiring and training tour guides
• Recording and maintaining customer information and feedback
• Ensuring compliance with safety regulations

Experience 5+ Years

Level Senior

Tour Manager Resume with 7 Years of Experience

A motivated and experienced Tour Manager with 7 years of experience in the Travel and Tourism industry. Skilled in guiding tours, organizing events, and keeping track of all the necessary logistics for a successful tour. Excellent communication, interpersonal, and problem- solving skills. Eager to join a renowned travel company and utilize expertise to ensure a smooth and successful tour.

• Tour Management
• Event Planning
• Customer Service
• Logistics Planning
• Problem- Solving
• Communication
• Interpersonal Skills
• Organizing, scheduling, and managing tours
• Planning events and activities for clients
• Providing customers with detailed information about the tour
• Arranging transportation, accommodations, and meals
• Ensuring safety and comfort of the guests during tours
• Resolving customer complaints and issues
• Preparing necessary documents and paperwork for the tour
• Handling tour finances and budgeting
• Providing customer feedback and reports to management
• Tracking tour progress and changes
• Coordinating with suppliers, vendors and other stakeholders
• Assisting in promotional activities for the tour

Experience 7+ Years

Tour Manager Resume with 10 Years of Experience

A Tour Manager with 10 years of experience in the tourism and hospitality industry. Proficient in event coordination and tour management, I have a strong command of the latest technology and software related to the travel and tourism industry. My experience includes creating and overseeing all aspects of tours, booking accommodations, and handling customer service inquiries. Skilled in working with a wide range of clients, I have excellent organizational skills and an ability to think on my feet. I strive to provide a high level of customer service and ensure all tour needs are met.

• Event Coordination
• Tour Booking
• Technology and Software Knowledge
• Creating and overseeing all aspects of tours
• Booking accommodations
• Handling customer service inquiries
• Preparing tour itineraries
• Scheduling meetings and events
• Ensuring customer satisfaction
• Providing customer service guidance
• Researching new tour destinations
• Prepare reports on the tour outcomes
• Maintaining tour records and documents

Experience 10+ Years

Level Senior Manager

Education Master’s

Tour Manager Resume with 15 Years of Experience

An experienced Tour Manager with 15 years of experience in the tourism industry, offering a proven ability to build and maintain relationships with clients. Proven ability to coordinate the planning and implementation of tour packages, from the development of itineraries and costings to the management of operational issues. Excellent organizational, communication and interpersonal skills, and an ability to work effectively as part of a team or autonomously.

• Exceptional project management skills
• Strong administrative and problem- solving skills
• Excellent organisational and planning skills
• Strong customer service and sales experience
• Ability to work autonomously and as part of a team
• Proficient with Microsoft Office applications
• Developing tour packages and itineraries to meet customer needs
• Conducting research to identify new tour destinations
• Managing client relationships and providing a high level of customer service
• Planning and coordinating tour transport and accommodation
• Organizing and booking flights, ferries and trains
• Coordinating tour guides, restaurants and other tour operators
• Managing operational issues, such as changes to travel plans, delays and cancellations
• Organising promotional events and activities to increase awareness of tour packages
• Assisting with budgeting and costings for tour packages
• Ensuring tour packages comply with legal requirements

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Tour Manager resume?

Tour Managers are in charge of organizing and overseeing a variety of tours, from school trips to business tours. Tour Managers must have excellent organizational and communication skills and be comfortable working with both people and technology. A resume for a Tour Manager should be comprehensive and highlight the professional’s best attributes.

Below is a list of items that should be included on a Tour Manager resume:

• Education: Tour Managers typically have at least a bachelor’s degree in a related field, such as management or tourism. Any higher education qualifications should also be listed.
• Professional Experience: A list of relevant tour management and other professional experience should be included. Examples of roles and responsibilities in each job should be highlighted.
• Technical Skills: Tour Managers rely heavily on technology to coordinate tours and travel. Include a list of technical skills, such as knowledge of online booking software, experience with customer relationship management (CRM) software, and proficiency with digital maps and navigation.
• Communication Skills: Tour Managers must be able to effectively manage groups and handle any potential conflicts. Include a list of communication skills, such as strong problem-solving skills, conflict resolution, and the ability to mediate disputes.
• Organizational Skills: Tour Managers are responsible for the planning and execution of the tours. Include a list of organizational skills, such as planning and budgeting, multi-tasking, and resourcefulness.
• Leadership Skills: Tour Managers must be able to lead groups and make decisions quickly and confidently. Include a list of leadership skills, such as the ability to make decisions and delegate tasks effectively, and the capacity to motivate and inspire others.

A comprehensive Tour Manager resume should include these items and more. By emphasizing a candidate’s best attributes, a Tour Manager resume can help open the door to exciting job opportunities in the field.

What is a good summary for a Tour Manager resume?

A tour manager is responsible for organizing and directing all aspects of a tour, from planning the itinerary to arranging for transportation, accommodations, and other necessary services. A strong tour manager resume should therefore demonstrate strong organizational and leadership skills, as well as the ability to manage multiple projects, handle a large budget, and negotiate contracts. It should also reflect any specialized knowledge or experience in the industry, such as familiarity with venues and suppliers.

The summary at the top of the tour manager resume should reflect the individual’s best qualifications in a succinct and compelling way. A good summary should focus on the person’s most important qualifications, such as experience with tour logistics, creativity in developing itineraries, and expertise in managing group dynamics, and should avoid generic phrases that don’t provide any information. This summary should also include any relevant education, certifications, or awards. A good summary helps to quickly highlight the individual’s best qualifications and can help them stand out from the competition.

What is a good objective for a Tour Manager resume?

A tour manager is responsible for successfully organizing and leading tours for groups of people. They are responsible for creating and managing itineraries, organizing tour logistics, customer service, and leading tour groups. To succeed in this role, tour managers must be organized, have excellent communication skills, and have expert knowledge of the tour destination.

When crafting a resume for a tour manager position, it is important to include an objective statement as the first statement on your resume. This statement should demonstrate your passion for the job and showcase your key skills and strengths. The following are some examples of good objectives for a tour manager resume:

• To obtain a tour manager role at a reputable travel company where I can use my expert knowledge of local destinations and superior customer service skills to lead successful tour groups.
• Seeking a tour manager position that will allow me to apply my knowledge of multiple destinations, organizational and leadership abilities, and problem-solving skills to ensure the success of tour groups.
• Seeking a position as a tour manager to use my customer service skills, enthusiasm for travel, and passion for helping people experience new cultures.
• To utilize my expertise in customer service, problem-solving, and team management to successfully lead tour groups and provide a unique and memorable experience.

How do you list Tour Manager skills on a resume?

If you are applying for a job as a tour manager, highlighting your related skills on your resume is key to standing out from the competition. The skills and qualifications you showcase will be important for potential employers, so make sure you list them prominently. Here are some key tour manager skills to include on your resume:

• Organization: Tour managers need to be adept at organizing, coordinating and scheduling a variety of activities and logistics for tour members. This requires strong organizational and planning skills as well as the ability to multitask and prioritize tasks.
• Communication: Tour managers need excellent communication skills in order to effectively interact with tour members and staff, including providing directions, responding to questions and addressing concerns.
• Leadership: Leading a tour requires strong leadership and interpersonal skills to ensure that tour members are safe, informed and enjoying their experience. Tour managers must be able to manage and motivate tour members, as well as anticipate and respond to potential issues.
• Problem-solving: Tour managers must be able to troubleshoot and quickly resolve issues. This includes thinking on your feet and problem-solving in unexpected or challenging situations.
• Flexibility: Tour managers need to be flexible and adaptable to changing conditions or unexpected circumstances.
• Knowledge of Destination: Tour managers need to have a deep understanding of the area they are managing a tour in, including local culture and customs, geography and history.

By including these tour manager skills on your resume, you’ll be able to demonstrate to potential employers that you have the necessary qualifications to excel in the role.

What skills should I put on my resume for Tour Manager?

Tour manager is an exciting job! You get to be the go-to person for organizing and managing large-scale tours. On your resume, you must demonstrate your knowledge and experience in the field in order to be considered for the role. Here are some skills that you should include on your resume as a tour manager:

• Excellent organizational skills: As a tour manager, you need to be able to plan and organize a large-scale tour, from start to finish. You should be able to coordinate with the travel company, vendors, and the artists, to ensure the tour goes smoothly.
• Time management skills: Planning a tour is a complex and time-consuming process, and you must be able to manage your time effectively in order to get the job done.
• Communication skills: You need to be able to communicate effectively with all the stakeholders involved in the tour, so you can ensure that everything runs as smoothly as possible.
• Negotiation skills: Negotiating deals with vendors and suppliers is a key part of the job, and you should be able to demonstrate strong negotiation skills in order to get the best deals.
• Project management experience: Tour management is essentially a project that needs to be managed from start to finish, so you should have some experience in project management in order to be successful.
• Budgeting skills: You must have strong budgeting skills in order to manage the expenses of the tour and ensure that everything is kept within budget.
• Event planning experience: You should have some experience in event planning in order to be able to organize the various events that take place during the tour.

By including these skills on your resume, you will show potential employers that you have the knowledge and experience they are looking for in a tour manager. Good luck!

Key takeaways for an Tour Manager resume

When applying for a job as a tour manager, your resume should effectively tell the employer why you are the perfect candidate for the position. In order to make your resume stand out, it is important to include key takeaways that showcase your relevant experience and qualifications.

• Highlight Your Experience: Tour managers must have a certain degree of experience in order to be successful in their role. Be sure to include any relevant experience you have in the field, such as previous tour management, event planning, or customer service roles. You can also include any relevant skills you have related to the tour manager role, such as strong organizational and interpersonal skills.
• Showcase Your Knowledge: Tour managers must be knowledgeable about the destinations they are leading tours to. Include any certifications or training programs you have taken related to tour management or the area you plan to be visiting. This will demonstrate to the employer your knowledge and ability to lead tours.
• Emphasize Your Leadership Skills: Tour managers are responsible for leading a group of people through a tour. It is important to highlight your leadership skills in your resume to demonstrate your capability as a tour manager. Include any experiences that showcase your ability to lead others and your problem-solving skills.
• Focus on Your People Skills: Working as a tour manager requires a high level of customer service and interpersonal skills. Include examples of any customer service experiences or interactions you have had that demonstrate your ability to work with people.

By including the right key takeaways in your resume, you can make it easier for employers to recognize your strengths and experience as a tour manager. Highlighting your experience, knowledge, leadership skills, and people skills can make your resume stand out and help you land the perfect job.

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Tourism Manager Resume Sample

Home » Resume Samples » Tourism Manager Resume Sample

Are you a Tourism Manager by profession and looking for an exciting career? We have good news for you! use our professional Senior Tourism Manager Resume Sample. You don’t have to start writing from scratch. Just click “Edit Resume” and modify it with your details. Update the template fonts and colors to have the best chance of landing your dream job. Find more resume samples .

Steven Watson

Tourism manager.

Iam  flexible, goal-oriented professional tourism manager, striving to exceed the expectations in delivering for customers, creating quick and sustainable solutions; tourism isn`t a one man show and  my good communciation skills, integrity and the capability of listening to what others are saying or trying to say, makes me the perfect team player; i believe in leading by example instead of leading by commanding.

• Crisis Management
• Critical Thinking
• Time Management
• Problem Solving
• Attention to details
• compassionate client care
• effective verbal and written communication
• Microsoft Office

Work Experience

Initially mainly focused on recoveries – legal and health & safety; the last 4 years i became involved in mainly every part of the customers journey :

• Training the reps in destination on complaint management and quality
• Constant collaboration and cooperation with local agent/ IDM service ( overseas customer service provider)  this resulted in lower complaint ratios and higher satisfaction of the guests ; weekly huddle attendance with reps and Team Managers) and monthly with DM and RM and all TLs
• Pre-season brochure checks in order to issue erratas  to keep transparency towards our guests
• Successful follow up on building works from main portfolio properties: checking the progress in order to anticipate on late openings with as purpose to be transparent to the customers / performing minimal H&S requirement checks prior to opening in order to give the hotels the time to rectify irregularities and create a safe environment for our guests
• Assisting in Security checks in Tunisia and Morocco prior to reopen the market again for UK customers
• Deep analyse of the KPI statistics for our main portfolio hotels
• Performing Quality Task Force : staying for min 2 days in a property, to get into the flip flops of the customers as not always everything is obvious in the statistics ; goal : improving the product
• Giving feedback about low performing products to product/contracting and customer experience when products were given up for eventual termination
• Objecting/ reducing any overbooking, finding the best alternative in cooperation with local agencies reservation department as we all have knowledge about how to read the contracts

Executive Secretary

• All-round employee in the destination
• Contact person with source markets
• Administrative responsibility
• Responsible for finances
• Assistance to destination manager regarding stop sales and SPOs

Admin Assistant

• Administrative assistance to representatives and their line managers; during busy periods I showed my flexibility and helped out at the airport and in the hotels
• I made sure that the guests had the best time of the year at the destination: welcome at the airport.
• Sales / regular visits to the hotels
• Problem solver if inconveniences such as overbooking / illnesses / hospitalization occurred

International Tourism Management

Bachelors in business management, career expert tips:.

• Always make sure you choose the perfect resume format to suit your professional experience.
• Ensure that you know how to write a resume in a way that highlights your competencies.
• Check the expert curated popular good CV and resume examples

How to write Tourism Manager Resume

Are you an experienced tourism professional looking for a new opportunity? If you have been tasked with the challenge of writing your own resume, this article is for you. We’ve included expert advice on how to make your resume stand out. You might be tempted to just list all of your job titles and responsibilities, but we’ve explained why that won’t get the results you want. If you’re looking for a job in the tourism industry, an executive resume, cover letter and reference list are essential. This article will show you how to create stand-out resumes that will land you the ideal job and impress hiring managers.

Many tourism professionals don’t get involved in resume writing. If you are looking to boost your career path, it is time to take control of your own professional image and include information that will impress employers.

Here’s a list of reasons why you should include a resume in your job search:

• It demonstrates your knowledge and skills
• It shows employers you are interested in the work required and the career path they offer.
• Your resume is an opportunity to highlight the skills that have made you successful in your current role. Your resume is also just as important for any post-employment employment search.
• Your resume is a good place to highlight your accomplishments, provide useful information and explain your unique skills.
• It shows employers you are committed and interested. Tourism professionals who include a resume in their job search are more likely to be contacted for an interview.
• Your resume will help you land a senior role in the industry.
• It demonstrates your commitment to a career in tourism, which will help you get found by employers when looking for new staff.
• It shows employers you are an enthusiastic leader who has skills and experience that can be used in the industry. If you have successfully worked on projects both as a manager and also as a member of staff, it demonstrates that you have good organizational skills and can work as part of a team.

Tourism Manager Responsibilities:

● Research & analysis of new location options and project feasibility ● Market research to understand market demand and competition ● Conduct market surveys to determine the level of competition in various regions ● Assist with projects by providing advice and making presentations on potential location options ● Work with local consultants & contacts to secure equipment for projects ● Research & make recommendations on SBA loan eligibility and process ● Develop, coordinate, and participate in planning for annual budgets, etc.

Top 15 Tourism Manager Skills:

• Developing Quality Tourism Programs
• Creating Tourism Marketing Strategies
• Meeting and Exceeding Guest Expectations
• Promoting Destination Image
• Recruiting and Training Team Members
• Purchasing Costs and Expenses for Services Rendered
• Providing Accommodation Options for Guests
• Problem-Solving Skills
• Hiring, Training, and Supervising Personnel
• Human Resource Management
• Delivering Presentations to Meet Corporate Objectives Budgeting, Accounting, and Reporting of Operational Data Working Effectively with External.

Tips to write Tourism Manager Cover Letter:

• Tailor your cover letter to the specific job you are applying for. cover letter example for general application should be different from a one you send out with your resume for a specific job. You do not need to cover every position held, but focus on positions that are similar to the one you are applying for. If there is not a match, omit the cover letter and simply submit your resume.
• The first paragraph should state what you are applying for and why you are a qualified candidate. Be specific and avoid vague terms. This is your opportunity to showcase why you should be considered for the position, so be detailed and specific when articulating your skills, ability, experience, accomplishments and how they fit the position.
• If your cover letter already addresses what you are applying for, but is longer than normal, then use the proper format and send it before you send in a resume.
• Always send a thank you note to the employer after sending the application package if you were invited to an interview or have been asked for references or additional information on who they should contact.

Tips to write Tourism Manager Resume:

• Listed below are a few pointers that will help you write the perfect resume for tourism manager. Since this resume is very specific, be sure to include only those skills that are applicable to the job you are applying for.
• Keep it simple and clear. Be sure to include a line for personal information at the top of the page, such as name, address and phone number(s). If you have email address, it should also be included in the contact information section. The hiring manager will also appreciate if your email is professional and not too casual.
• Include your education and professional certifications as well as work experience, especially if they relate to the position discussed in the resume.
• List any publications and media you may have contributed to including boxers or videos you may have appeared in and describe what you did on the projects (also specify who you did it for).
• Explain what areas of expertise you have in niche areas related to the position you are applying for, especially if they are related to travel or tourism. Such as: health care, hospitality, foodservice industry.
• Be sure your resume includes all overseas work experiences and any other positions held that may be relevant to the job being applied for. Also list any leadership positions you have held and describe how your responsibilities were a fit with those of the position being applied for.
• Always include a statement on how you want to contribute to the company and organizational goals. This will most likely be one of the deciding factors on who gets an interview.
• Be sure your resume is error-free and clean-looking. Add a header and footer as well as page numbers at the bottom of the pages so that it is easier to read (remember: this is a specific tourism resume)

Key Takeaways:

• The Tourism Manager resume should highlight your skills and experience instead of just listing them
• Go beyond the standard resume format if the position you are applying for requires certain skills or experience that will make you stand out
• Do not forget to include a general summary, as well as specific job duties and achievements at the top of your Tourism Manager resume
• Make sure to proofread your Tourism Manager resume before sending it in.

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• • Developed and executed more than 30 high-end travel programs annually, tailoring experiences to client needs and consistently receiving 95% positive feedback.
• • Managed rooming lists and participant details for groups of up to 200, securing optimal accommodations and logistics arrangements.
• • Negotiated contracts with over 50 suppliers per year, obtaining favorable terms and amenities, leading to a 20% increase in customer loyalty.
• • Implemented strategic improvements to the booking process, increasing efficiency by 25% which enhanced customer satisfaction rates.
• • Led a team of 5 travel associates, fostering a collaborative environment and enhancing team productivity by 30%.
• • Oversaw a budget of $5M, ensuring all financial obligations were met and exceeded revenue targets by 15% for three consecutive years.
• • Spearheaded the design and launch of 20 unique travel packages tailored to various market segments, increasing sales by 40% within the first year.
• • Collaborated with cross-functional teams to deliver seamless travel experiences, reducing customer grievances by 60%.
• • Coordinated the implementation of a client feedback system, leading to a 35% improvement in service quality.
• • Secured partnerships with key industry suppliers, enhancing the value offering and resulting in a 25% growth in customer retention.
• • Managed program financials, achieving a 10% reduction in expenses through strategic vendor negotiations and budget control.
• • Identified and captured new client opportunities, increasing group sales by 50% within the first two years.
• • Collaborated with suppliers to create exclusive travel experiences, enhancing client satisfaction and repeat business.
• • Assisted in the development of pricing models for group packages, contributing to a 15% increase in profitability.
• • Managed complex itineraries for groups ranging from 10 to 50 travelers, ensuring a smooth and memorable travel experience.

5 Travel Manager Resume Examples & Guide for 2024

Your travel manager resume ought to display a robust understanding of travel logistics and itinerary planning. Demonstrate your proficiency in negotiating with vendors and suppliers to underscore your skill in cost management. Highlight your experience with travel management software and tools to show your technological adeptness. Ensure to include your ability to handle emergency situations, reflecting your adaptability and problem-solving skills.

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a travel manager, articulating the breadth of your logistical coordination skills and industry-specific knowledge in a resume can be quite challenging. Our guide provides targeted advice on how to harness the power of action verbs and metrics to vividly showcase your expertise and stand out to potential employers.

• Incorporate travel manager job advert keywords into key sections of your resume, such as the summary, header, and experience sections;
• Quantify your experience using achievements, certificates, and more in various travel manager resume sections;
• Apply practical insights from real-life travel manager resume examples to enhance your own profile;
• Choose the most effective travel manager resume format to succeed in any evaluation process.
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The importance of format and layout in your travel manager resume

Achieve this balance by:

• Listing your experience, beginning with the most recent and relevant , in reverse chronological order;
• Ensuring your header contains essential information, such as contact details , a headline, and a portfolio link. Include a professional photo in the travel manager resume header if you have one;
• Including only the most important and relevant resume sections to showcase your expertise and stand out from other candidates;
• Editing your travel manager resume to be no longer than two pages if you have extensive relevant experience. Use your limited resume space judiciously.

Also, remember that your travel manager resume might initially be scanned by an Applicant Tracker System (ATS).

When it comes to ATS:

• Opt for simple and legible fonts like Raleway, Rubik, Lato, etc., making your experience easy for the ATS to scan;
• Use serif and sans-serif fonts, both of which are ATS-friendly;
• Avoid overused options like Arial and Times New Roman, which, while suitable, may lack personality.

Contrary to a common myth, our recent study shows that the ATS can effectively process both one-column and two-column resumes. Learn more about this in the ATS myths guide .

Finally, when submitting your travel manager resume, always export it as a PDF to ensure all information remains intact, making the document easier to print, read, and scan.

Upload & Check Your Resume

Drop your resume here or choose a file . PDF & DOCX only. Max 2MB file size.

Bold the names of educational institutions and certifying bodies for emphasis.

The key to your travel manager job-winning resume - present your expertise with these sections:

• A header to make your resume more scannable
• Snapshot of who you are as a professional with your resume soft skills, achievements, and summary or objective
• Job advert keywords in the skills section of your resume
• Resume experience quantifying your past job successes with metrics
• A relevant education, certification, and technical sills section to provide background to your technological/software capabilities

What recruiters want to see on your resume:

• Proven experience in travel logistics management and coordination.
• Strong negotiation skills with travel-related vendors for cost-saving opportunities.
• Experience with travel management systems and software.
• Demonstrated ability to create and manage travel policies and compliance.
• Excellent organizational skills and experience in handling multiple trip schedules simultaneously.

Creating your travel manager resume experience to catch recruiters' attention

Remember that for the travel manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:

• Include mainly roles that are relevant to the travel manager job you're applying for;
• Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the travel manager role;
• Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
• Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
• Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.

Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the travel manager resume examples below to see how industry-leading professionals are presenting their experience:

• Directed a team of 8 travel coordinators to ensure compliance with corporate travel policies, reducing travel expenses by 15% annually.
• Implemented a new online travel booking system which increased booking efficiency by 30% and improved traveler satisfaction.
• Negotiated with vendors to secure exclusive deals, which saved the company over $200,000 in travel costs over a three-year period.
• Streamlined the travel authorization process reducing processing time by 25%, while managing a budget of $5M for corporate travel.
• Collaborated with IT to develop a custom travel analytics tool that improved reporting capabilities, enhancing strategic decision-making.
• Led the initiative to transition to environmentally friendly travel options, cutting the company's carbon emissions from travel by 18%.
• Oversaw the consolidation of travel services across international branches which resulted in an annual savings of 20% on travel spend.
• Managed crisis response for 100+ travelers during a global event, ensuring safe repatriation and minimal disruption to company operations.
• Implemented a traveler safety program that reduced travel-related incidents by 35% and strengthened company’s duty of care.
• Democratized global travel data analysis leading to a 22% reduction in average ticket prices through better vendor negotiations.
• Managed the rollout of a global travel policy across 50 countries, ensuring local compliance while maintaining corporate standards.
• Pioneered a cross-functional team to revamp the employee travel experience, resulting in a 40% increase in internal travel service satisfaction scores.
• Oversaw an annual travel budget of $10M and reduced overall travel costs by 20% through strategic supplier partnerships.
• Introduced an advanced predictive analytics tool to forecast travel trends, optimizing budget allocation and reducing last-minute booking fees by 30%.
• Executed a company-wide sustainable travel initiative, which increased the use of public transportation and shared services by employees by over 50%.
• Developed and led a company-wide training program on travel policy adherence, resulting in a compliance increase from 70% to 95%.
• Fostered relationships with airline and hotel partners to introduce a loyalty program that saved employees approximately $150,000 in a year.
• Launched a centralized travel management platform that managed over 5,000 annual corporate trips, enhancing traveler productivity and satisfaction.
• Redesigned the corporate travel policy in line with industry best practices, resulting in a 15% increase in policy adherence by travelers.
• Coordinated with the finance department to improve expense reporting accuracy by 40%, enabling more precise budget forecasting.
• Initiated a partnership with a tech start-up to integrate AI-based chatbots for travel assistance, reducing average traveler query response time by 50%.
• Strategically led a global team to manage travel for 20,000+ employees, successfully negotiating contracts that led to a yearly savings of $8M.
• Drove the adoption of a centralized travel management system across all continents, improving travel process efficiencies by 40%.
• Curated personalized travel experiences for C-suite executives, receiving a 98% satisfaction rating for bespoke itinerary planning.

Quantifying impact on your resume

• Include the percentage by which you reduced travel expenses through effective negotiation and management of travel budgets.
• List the number of corporate travel accounts you have successfully managed and optimized.
• Specify the amount of time saved by implementing efficient travel booking systems and processes.
• Detail the volume of annual travel bookings you oversee to demonstrate your capacity for handling large-scale operations.
• Mention the percentage increase in employee satisfaction with travel arrangements due to your management strategies.
• Quantify the number of countries or destinations for which you've developed travel policies or guidance.
• Highlight the number of travel vendors and partnerships you have established and maintained to show your networking skills.
• Indicate the amount of money saved through your strategic planning and reallocation of travel resources.

Action verbs for your travel manager resume

No experience, no problem: writing your travel manager resume

You're quite set on the travel manager role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

• Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
• Include any valid experience in the field - whether it's at research or intern level
• Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
• Focus on your education and certifications, if they make sense for the role.

Recommended reads:

• How to Put Cum Laude on Your Resume
• Perfecting the Education Section on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Key hard skills and soft skills for your travel manager resume

At the top of any recruiter travel manager checklist, you'd discover a list of technical competencies, balanced with personal skills.

Hard or technical skills are your opportunity to show how you meet the essential responsibilities of the role. The ability to use a particular job-crucial technology or software would also hint to recruiters whether you'd need a prolonged period of on-the-job training - or you'd fit right in the job.

But to land your dream role, you'd also need to demonstrate a variety of soft or people resume skills . Employers care about soft skills as they show how each candidate would fit into the team and company culture.

Both types of skills are specific and to best curate them on your resume, you'd need to:

• Create a skill section within which you showcase your hard and soft skills and present how they help you succeed.
• List specific examples of projects, tasks, or competitions, within which your skill set has assisted your results.
• Soft skills are harder to measure, so think about situations in which they've helped you thrive. Describe those situations concisely, focusing on how the outcome has helped you grow as a professional.
• Metrics of success - like positive ROI or optimized workplace processes - are the best way to prove your technical and people skills.

Take a look at some of travel manager industry leaders' favorite hard skills and soft skills, as listed on their resumes.

Top skills for your travel manager resume:

Travel Planning and Coordination

Budget Management

Contract Negotiation

Vendor Relations

Travel Policy Development

Travel Risk Management

Revenue Management

Global Distribution Systems (GDS) Knowledge

Data Analysis and Reporting

Travel Industry Knowledge

Communication

Problem Solving

Adaptability

Negotiation

Decision Making

Organizational

Time Management

Attention to Detail

Customer Service Orientation

Mention specific courses or projects that are pertinent to the job you're applying for.

Showcase academic background with education and certifications' sections

Listing your education and certifications should be a rudimentary part of your resume writing.

Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.

For your education section:

• Start by including your degree, followed by start and graduation dates, as well as the institution;
• You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
• If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;

Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:

The top 5 certifications for your travel manager resume:

• Global Travel Professional (GTP) - Global Business Travel Association (GBTA)
• Certified Travel Counselor (CTC) - The Travel Institute
• Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
• Certified Corporate Travel Executive (CCTE) - National Business Travel Association (NBTA)
• Certified Government Travel Professional (CGTP) - Government Travel and Meetings Association (GTMA)

If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.

• Should I Put In An Incomplete Degree On A Resume?
• How to List a Major & Minor on Your Resume (with Examples)

Adding a summary or objective to your travel manager resume

One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:

• Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
• Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.

If you want to go above and beyond with your travel manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life travel manager professionals, whose resumes have helped them land their dream jobs:

Resume summaries for a travel manager job

• With over 8 years of extensive experience in corporate travel management at a multinational firm, I bring a deep understanding of complex travel coordination and cost-saving strategies. I successfully implemented a company-wide travel policy that resulted in a 20% reduction in travel expenses without compromising quality or employee satisfaction.
• Having orchestrated seamless travel experiences for C-level executives for 10 years, my expertise lies in crafting tailor-made itineraries and negotiating with vendors for optimal rates. My proudest achievement was revamping the travel logistics system, improving efficiency by 30% and earning an internal Excellence in Service award.
• As a project manager with 5 years of experience in high-pressure consultancy contexts, I aim to transition into travel management, applying my robust planning skills and excellence in stakeholder communication to ensure efficient and well-organized travel arrangements that cater to diverse client needs.
• Coming from a 7-year career in event coordination, I seek to leverage my expertise in venue sourcing, logistical planning, and vendor negotiations to excel in travel management. My ability to oversee large-scale events while managing budgets and timelines has equipped me with transferable skills ideal for creating efficient travel solutions.
• Eager to start a career in travel management, my objective is to apply my passion for travel, strong organizational skills, and a keen eye for detail to facilitate smooth and cost-effective travel experiences for clients, while continuously learning from industry leaders.
• Seeking an entry point into travel management, I am determined to use my excellent communication abilities, proactive problem-solving approach, and unwavering enthusiasm for travel to ensure clients have memorable and hassle-free journeys, contributing to the company's reputation for exceptional service.

More sections to ensure your travel manager resume stands out

If you're looking for additional ways to ensure your travel manager application gets noticed, then invest in supplementing your resume with extra sections, like:

• Publications;

These supplementary resume sections show your technical aptitude (with particular technologies and software) and your people skills (gained even outside of work).

Key takeaways

Securing your ideal job starts with crafting a compelling travel manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:

• Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
• Emphasize experience relevant to the job, focusing on your impact on the team;
• Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
• Include technical skills in the skills section and interpersonal skills in the achievements section;
• Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.

Looking to build your own Travel Manager resume?

• Resume Examples

Do Resume Templates Work

The influence of resume paper in getting a job, good resume characteristics: what to put on yours, how to update your resume: simple changes with big effects, influencing the recruiter with a resume website, how to write a job inquiry email that will get you noticed [templates included].

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• Hotel manager CV example

If you’re hoping to win a new hotel manager role, you need to create an impactful CV which grabs recruiter’s attention.

A strong hotel manager is a vital building block of any hotel establishment, so employers will be on the lookout for candidates who can prove their value within their CV.

So, I’ve put together this step-by-step hotel manager CV guide, complete with an example CV, which will teach you exactly how to prove that you’re the ideal candidate for the role.

Guide contents

• Structuring and formatting your CV
• Writing your CV profile
• Detailing work experience
• Your education
• Skills required for your hotel manager CV

CV templates 

Hotel manager CV example

The hotel manager CV example  above should give you an idea of how to best showcase your professional experience in a way which is visually pleasing and easy to navigate.

Later on in the guide, I’ll cover exactly what you need to include  in each section.

Hotel manager CV structure & format

Recruiters receive tens or hundreds of CV’s for every hotel manager position, so a well-presented document which is easy for them to follow will be greatly appreciated.

On the other hand, a scruffy-looking CV could land you an immediate rejection.

So, follow my top CV  format  and structure tips to ensure that your CV is well-organised and professional-looking.

Formatting Tips

• Use bold text for headers, and include bullet points, lists and columns where appropriate, to help break up sections and highlight your key selling points.
• No matter how much hospitality experience you have, you’ll need to keep your CV to a maximum length of 2 sides of A4. 
• Be consistent with your formatting techniques – for example, use the same font throughout and ensure each header is formatted in the same way.
• Don’t include a profile photo. In the UK, it’s illegal to consider factors like age, race or gender during the recruitment process, so they may not even consider your application if you include one.

Quick tip:  If writing isn’t one of your strong points, try using our quick-and-easy CV Builder  to eliminate the risk of making spelling and grammar mistakes.

Structuring your CV

Break up your CV into the following sections to create a pleasant reading experience for recruiters:

• Contact details – You only need to share your name, email address and phone/mobile number.
• Profile – In 5-10 lines, summarise your relevant professional experience, skills and accomplishments so far. The key is to draw recruiters in by immediately highlighting that you’re perfectly matched to the candidate requirements.
• Work experience / Career history – Detail your relevant work experience to date, starting with your most recent role and working backwards.
• Education –  Share any relevant qualifications, certifications or diplomas you hold, noting the institution and dates of completion.
• Interest and hobbies – If you have a hobby or interest which could add value to your application, list it here – otherwise, this section is optional.

Now, we’ll go through what to include in each CV section in further detail.

CV Contact Details

At the very top of your CV, note down your contact details so that recruiters can easily contact you for an interview.

• Phone number
• Email address
• Location  – Don’t waste space with your full address, just list your town or city, such as ‘Leeds’ or ‘Brighton’.

Hotel manager CV Profile

Hotel manager roles are likely to receive a fair few applications, so it’s essential to make sure yours stands out at first glance.

Creating a short, sharp and snappy CV profile which summarises your key selling points, experience and skills, is a great way to catch the recruiter’s eye.

Ultimately, it should leave recruiters wanting to know more and entice them to read your entire CV.

Tips to consider when creating your profile:

• The overarching goal of your profile is to prove that you’re exactly the person the employer is looking for. So, before writing your profile, take a good look over the job description and aim to match the desired requirements as closely as possible.
• Your CV profile should only be between 5-10 lines in length. The key is to provide a punchy high-level snapshot of why you’re perfectly suited to the role, which encourages the reader to delve deeper into your application to find out more.
• Clich é s like ‘great team player’ or ‘good communicator’ are incredibly boring for recruiters – they see these phrases on every other CV! Leave out meaningless buzzwords and prove your worth with quantified achievements and results instead.

What to include in your hotel manager CV profile?

• Level of experience  – How many years of relevant experience do you have?
• Relevant qualifications – Mention your highest relevant qualifications, whether that’s a travel and tourism diploma or a business management degree.
• Types and sizes of hotels managed  – Have you managed small boutique hotels, a branch of an international chain or a prestigious city hotel? Give an overview of the type of environments you’ve had exposure to so far.
• Sizes of teams led  – As a manager, a huge part of your role will be training, monitor and managing hotel staff, so recruiters will be keen to understand the sizes of teams you’ve led to date.
• Results  – Whether you increased occupancy rates by 50% in a year or reduced staff costs by £3k per month without affecting the guest experience, nothing will prove your value more than quantified achievements and results.

Core skills section

Just below your profile, you should create a short, columned core skills  section.

You should match this up to the candidate requirements as closely as you can by including all the key skills that the employer is seeking.

This is bound to grab the attention of recruiters, even if they’re only scanning your CV to begin with.

Work experience/Career history

Now you’ve made sure the top section of your CV will command attention, you can talk in more detail about your hospitality experience.

Begin with your most recent role and work backwards.

If you’re a seasoned hotel manager and boast decades of experience, you don’t need to talk in detail about every role you’ve ever had.

Focus on your most recent and relevant experience and shorten down the description for your older roles, as shown in the example CV.

Structuring your roles

Your work experience section is likely to be lengthy, but listing it in a huge, uninterrupted block of text is a massive turn-off to recruiters.

Use this role structure explained below to allow them to pick out key information and navigate between roles with ease.

Begin by sharing a brief outline of the role, including the type of hotel, the sizes/types of teams you led and the budgets managed.

“Responsible for the day-to-day operation of a 215 room seaside hotel. Oversaw a team of over 100 employees across several departments, including housekeeping, catering and front of house, with sole responsibility for forecasting and yearly budget.”

Key responsibilities

Create a bullet-pointed list of your daily duties and responsibilities within the position.

• Oversaw the management of housekeeping, front office, catering, security and building/grounds maintenance.
• Handled employee supervision, recruitment, scheduling and training.
• Reviewed P&L, budgets, forecasts, revenues and expenses.

Key achievements

Allow recruiters to see your tangible value by rounding up the role with 1-3 key achievements  from the position.

Add impact by quantifying your examples with metrics, facts and figures.

• Improved Tripadvisor rating from 15/30 to 4/30 by implementing new customer service strategies.
• Reduced housekeeping cost by £5k per month without affecting the guest experience.
• Decreased employee turn-over by 60%.

Recruiters in the hospitality value experience over everything else, but it’s still important to mention your qualifications.

Begin with your highest, relevant qualification and work backwards. Vocational qualifications, courses or certifications should be included too, providing they’re relevant to the industry.

Make sure to include the name of the qualification (e.g. BA Business Management or BTEC Travel and Tourism ), the name of the institution and the year you completed it.

Hobbies and interests

You may wish to note down your hobbies and interests at the very bottom of your CV, but this section is optional.

If you have an interesting hobby which demonstrates skills related to the hospitality industry, such as organising charity events, it could add further value to your application.

However, if you’re an experienced candidate, it’s probably in your best interests to use the space elsewhere on your CV.

It’s also worth noting that generic hobbies, such as ‘listening to music’, are best left off your CV.

Essential skills for your hotel manager CV

Team leadership – Recruit, train and monitor hotel staff.

Customer service  – Oversee the guest experience and deal with customer complaints quickly and effectively.

Budgeting and cost-cutting – Manage budgets and financial plans.   Control and optimise expenditure to cut staff, guest and housekeeping costs.

Profitability – Set and achieve sales and profit targets, devise market and revenue management plans.

Service delivery – Plan, organise and manage catering and other hotel services.

Supplier management – Work with and manage a potentially large network of contractors and suppliers.

Marketing  – Promote and market the business to increase occupancy rates.

Writing your hotel manager CV

Competition for the top hotel manager roles can be tough, but a professional and impactful CV will allow you stand out from the crowd.

By starting with a punchy profile and core skills section, then rounding up with a well-structured work experience section which puts your achievements in the spotlight, recruiters should be keen to invite you for a face-to-face interview.

Remember to finish up the CV writing process by triple-checking your application for spelling and grammar errors, as your CV needs to be flawless.

Good luck with your job search!

Top 17 Tour Manager Resume Objective Examples

Updated July 19, 2023 13 min read

A resume objective is a short statement of purpose that appears at the top of your resume. It should concisely explain why you are the ideal candidate for the tour manager position. When writing a resume objective, it’s important to tailor it to the specific job you are applying for. Focus on your skills, qualifications and experience that make you an ideal fit for this particular role. For example, if you have prior experience managing tours, highlight that in your objective. Also mention any relevant certifications or trainings you have received. You could say something like “Experienced tour manager seeking to leverage 5+ years of experience and expertise in leading successful tours for ABC Company”. Additionally, include any other qualities or strengths that would make you an asset to the organization such as excellent organizational skills or customer service abilities. Your resume objective should be clear and concise and no more than three sentences long.

or download as PDF

Top 17 Tour Manager Resume Objective Samples

• To utilize my knowledge and experience in the tourism industry to successfully manage tours for a reputable travel agency.
• To secure a position as a Tour Manager where I can utilize my excellent organizational skills, customer service experience, and ability to multi-task.
• Seeking a challenging role as a Tour Manager with an organization that values hard work and dedication.
• To apply my extensive knowledge of the tourism industry to effectively manage tour operations and ensure customer satisfaction.
• To obtain a position as a Tour Manager in order to use my strong interpersonal skills, creativity, and problem-solving abilities.
• Seeking an opportunity to work as a Tour Manager with an established travel agency that values customer service excellence.
• Looking for an opportunity to join an organization as a Tour Manager where I can use my expertise in the tourism industry to create memorable experiences for customers.
• To leverage my experience in tour management with an organization that offers growth opportunities and rewards innovation.
• Seeking employment as a Tour Manager where I can contribute my enthusiasm for travel and commitment to customer satisfaction.
• Aiming to secure a position as a Tour Manager at an innovative travel company that values creativity and problem solving skills.
• Desire to join an organization as a Tour Manager where I can apply my knowledge of the tourism industry while providing exceptional customer service.
• To obtain employment as a Tour Manager where I can utilize my communication skills, attention to detail, and passion for travel.
• Aiming for the position of Tour Manager at an established travel agency where I can apply my organizational skills, leadership abilities, and enthusiasm for creating memorable experiences for customers.
• Looking to join an organization as a Tour Manager where I can use my knowledge of the tourism industry while providing excellent customer service experiences.
• To gain experience in tour management by joining an established travel agency that values innovation and hard work.
• Seeking employment with an organization that allows me to use my strong interpersonal communication skills while managing tours effectively.
• Aiming for the position of Tour Manager at an innovative travel company that encourages creativity and rewards excellence in customer service delivery

How to Write a Tour Manager Resume Objective

When writing a tour manager resume objective, it is important to focus on your skills, qualifications, and experience that make you the ideal candidate for the job. This is because the resume objective is the first thing employers will read when they review your application, so it needs to be effective in order to stand out from other applicants.

The best way to approach writing a tour manager resume objective is by emphasizing your unique strengths and qualities. Begin by outlining what type of tour manager position you are applying for – whether it’s an entry-level role or a more advanced position with additional responsibilities. Then explain how your experience and skills can add value to the company. Highlight any relevant certifications or awards you have earned along with any special training courses you have taken related to tour management. It’s also a good idea to mention any foreign languages you speak if applicable, as this could be beneficial for certain types of tours.

Finally, make sure you include concrete examples of past successes in managing tours and leading groups of people. This could include anything from organizing successful events or overseeing travel arrangements to helping boost revenue or increasing customer satisfaction ratings. Doing so will demonstrate that you are capable of handling these tasks effectively and efficiently at all times.

Overall, when crafting an effective tour manager resume objective, make sure it reflects who you are as a professional while highlighting your qualifications and experience in order to stand out among other applicants vying for the same position. With careful thought and consideration, your resume objective should be able to capture an employer’s attention while making them eager to learn more about what makes you the perfect fit for their team.

Related : What does a Tour Manager do?

Key Skills to Highlight in Your Tour Manager Resume Objective

In today's competitive job market, having a well-crafted resume is crucial. For aspiring tour managers, it is particularly important to highlight key skills in the resume objective that will set you apart from other candidates. This section will discuss the essential skills that should be emphasized in your Tour Manager resume objective. These skills not only showcase your capabilities and experiences but also demonstrate how you can bring value to the role and contribute towards the success of the company.

1. Budgeting

A tour manager is responsible for managing all aspects of a tour, which often includes creating and maintaining a budget. This skill is needed for a resume objective because it demonstrates the ability to effectively allocate resources, control costs, and ensure the financial success of the tour. It also shows potential employers that the candidate has strong financial acumen, organizational skills, and the ability to make strategic decisions.

2. Scheduling

A Tour Manager is responsible for organizing, planning and conducting long distance travel, tours and day trips. Scheduling is a crucial skill for this role as it involves coordinating various elements such as accommodation, transportation, meals, and activities to ensure that everything runs smoothly and on time. This skill also includes the ability to anticipate potential issues or delays and make necessary adjustments. A strong sense of timing and organization is essential to meet the needs of clients and ensure their satisfaction. Therefore, mentioning scheduling as a skill in a resume objective can highlight one's ability to effectively manage all aspects of a tour.

3. Negotiation

A Tour Manager often needs to negotiate various aspects of a tour such as contracts, fees, schedules, accommodations, and other logistics with different stakeholders including artists, venue owners, vendors and staff members. This skill is crucial to ensure that all parties involved are satisfied and the tour runs smoothly. Including negotiation skills in a resume objective can highlight the candidate's ability to effectively manage and coordinate all elements of a tour while maintaining positive relationships with all involved parties.

4. Route Planning

A Tour Manager is responsible for organizing, planning and conducting long distance tours, travel and trips for groups of people. Therefore, having a skill like Route Planning is crucial as it involves strategizing the most efficient and effective routes to reach various destinations. This not only ensures smooth operations but also maximizes client satisfaction by minimizing travel time and ensuring all desired locations are covered. Thus, mentioning this skill in a resume objective can highlight the candidate's capability to effectively manage and plan tours.

5. Crisis Management

A Tour Manager often encounters unexpected situations and emergencies while on tour. These could range from logistical issues, health emergencies, or even conflicts within the group. Having crisis management skills demonstrates the ability to handle high-pressure situations effectively and make quick decisions to resolve problems. This skill is crucial in ensuring the safety and satisfaction of all tour participants, maintaining the reputation of the tour company, and ensuring smooth operation of the tour. Therefore, highlighting this skill in a resume objective would show potential employers that you are capable of managing difficult situations and making sound decisions under pressure.

6. Marketing

A Tour Manager is responsible for organizing, planning and conducting long distance expeditions, travel, and tours for groups or individuals. They are often the first point of contact for tourists and have a direct impact on their overall experience. Having marketing skills is crucial as it enables the Tour Manager to effectively promote and sell tour packages, understand market trends, customer needs and preferences. This skill also helps in developing strategies to reach out to potential customers, creating appealing tour packages that meet clients' expectations and successfully achieving sales targets. Therefore, mentioning marketing skills in a resume objective will demonstrate the candidate's ability to drive business growth and provide excellent customer service.

7. Customer Service

A tour manager often interacts directly with clients, answering their queries, addressing their concerns, and ensuring they have a positive experience. Excellent customer service skills are necessary to build strong relationships with clients, handle any issues that may arise during the tour effectively and professionally, and ultimately ensure customer satisfaction. This can lead to repeat business and positive word-of-mouth for the company. Therefore, highlighting this skill in a resume objective can demonstrate an applicant's ability to deliver high-quality service and contribute to the company's success.

8. Multitasking

A tour manager often handles multiple responsibilities simultaneously, such as coordinating travel arrangements, managing budgets, overseeing staff members, and ensuring the comfort and safety of tourists. Multitasking is therefore a crucial skill for this role. Including it in a resume objective demonstrates to potential employers that the candidate can efficiently juggle various tasks and priorities without compromising on quality or attention to detail.

9. Problem Solving

A tour manager often encounters unexpected issues during tours, such as logistical challenges, client complaints, or changes in schedules. Having strong problem-solving skills allows them to quickly identify solutions and ensure the smooth operation of the tour. This skill is crucial for a resume objective as it demonstrates the candidate's ability to handle difficult situations effectively and maintain a high level of customer satisfaction.

10. Team Leadership

A tour manager is responsible for leading a team of staff members, coordinating with multiple departments, and ensuring the smooth operation of tours. Team leadership skills are crucial for this role as they demonstrate the ability to effectively manage a team, motivate team members, delegate tasks appropriately, and resolve any conflicts or issues that may arise. This skill can help in achieving the company's objectives by ensuring that all tours are conducted efficiently and successfully.

In conclusion, the objective section of your tour manager resume provides a vital opportunity to highlight your key skills. This is your chance to draw attention to those abilities that set you apart from other candidates and make you an excellent fit for the role. Remember, it's not just about listing skills, but also demonstrating how these skills have been applied in previous roles or experiences. By strategically showcasing your most relevant skills, you can capture the interest of potential employers and increase your chances of landing the job.

Related : Tour Manager Skills: Definition and Examples

Common Mistakes When Writing a Tour Manager Resume Objective

Writing a resume objective is an important part of creating a successful tour manager resume. A well-crafted objective statement can help to grab the attention of potential employers and give them insight into your qualifications and experience. However, there are several common mistakes that people make when writing their resume objectives, which can be detrimental to their job search.

One mistake that many people make when writing a tour manager resume objective is not customizing it for the position they’re applying for. A generic objective statement may be suitable for some jobs, but if you’re applying to be a tour manager it’s important to tailor your objective to reflect the specific skills and experience required for that role. This means including details about how you plan to use your knowledge and expertise to benefit the company.

Another mistake often made in tour manager resumes is being too vague or general in the objective statement. It’s important to avoid statements such as “seeking an opportunity” or “to obtain a challenging position”, as these don't offer any real insight into what you can bring to the role and why you are a good fit for it. Instead, focus on highlighting specific aspects of your experience that make you qualified for the job at hand, such as customer service skills or knowledge of travel planning software.

Finally, some people tend to write overly long resume objectives that contain too much information or irrelevant details. Remember that employers have limited time and will only read through each application quickly before moving onto the next one, so keep your objective concise and focused on key points relevant to the role. Aim for no more than two sentences that clearly demonstrate your qualifications and why you should be considered for the job.

By avoiding these common mistakes when writing a tour manager resume objective, you can increase your chances of standing out from other applicants and getting noticed by potential employers.

Related : Tour Manager Resume Examples

The right resume objective for a tour manager should emphasize the candidate's experience and qualifications, while a wrong resume objective may include general statements that lack direction or clarity.

Editorial staff

Brenna Goyette

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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The South African National Biodiversity Institute (SANBI), in partnership with the Department of Forestry, Fisheries and the Environment (DFFE), is calling on second- and third-year students studying Horticulture, Nature Conservation and Eco Tourism Management to apply for work-integrated learning placement.

Placement opportunities are only available in the following fields and gardens:

Requirements: Second- and third-year Horticulture, Nature Conservation and Eco Tourism Management students who are self-motivated and enthusiastic are encouraged to apply. Good grades will be a strong advantage.

Students who have already graduated need not apply.

Students must make their own arrangements for accommodation.

Application: Please complete this application

Ensure that all the below-mentioned documents are uploaded on the application form.

Failure  to supply the below documents will  result  in rejection  of the  application :

• A letter of interest
• Your goals while training at SANBI
• Letter of recommendation from lecturers/supervisors
• Letter from university stating that you need to complete work-integrated learning (this letter must reflect 2024 placement)
• Certified copies of your results
• Certified copy of your ID

For enquiries regarding to the applications or completing the form  please send email to: [email protected] cc [email protected]

Subject: SANBI/DFFE WIL placement.

If no response has been received within 30 days of the closing date, candidates may assume that their applications were unsuccessful. Candidates will be expected to be available for interviews on dates and times as determined by SANBI.

SANBI reserves the right not to fill these positions.

Contact details : Ms Sesethu Zimela E-mail: [email protected]

Closes: Tuesday, 30 April 2024 Stipend: R3 575.75 Location: South Africa

Proposed Kati Thanda-Lake Eyre management plan to ban recreational access without cultural permission

A new management plan proposed for outback Kati Thanda-Lake Eyre by the SA government suggests banning members of the public from walking, driving or boating on the lake bed without permission from the traditional owners.

The public would be allowed to view the inland lake from the air or from two designated visitor areas — Halligan Bay Point Campground and the southern information bay off the Oodnadatta Track. 

Arabana Aboriginal Corporation chairperson Bronwyn Dodd said Kati Thanda-Lake Eyre was connected to one of their most important Ularaka (stories) and a place where their ancestors rest.  

"From a cultural aspect, that's really disrespectful to enter such a significant cultural site," she said. 

"For us, our ancestors are there, our stories are there, and it's a very powerful place for Arabana. 

"We want people to come and enjoy Kati Thanda by all means. We just want to be able to do that through education and respectful engagement." 

Pushback from boaters

Kati Thanda-Lake Eyre National Park is the second largest national park in Australia, covering more than 1.3 million hectares.

The inland lake is a significant tourist drawcard for the outback region, with the usually dry lake-bed experiencing flooding every three to 10 years.

Lake Eyre Yacht Club commodore Bob Backway said he was in disbelief at the proposed plan. 

Mr Backway was against controlling recreational activity on the lake, saying it was "effectively privatising the national park". 

"We respect physical evidence of Arabana culture and we have strict rules in our club that we only look, examine, study and photograph, but put back any relics that we find out there," he said. 

The Department for Environment and Water confirmed there would be exemptions available. 

"There's absolutely provision for access for commercial filming or photography, or commercial tour permits to go out onto the lake and that will be considered on a case by case basis to ensure that what's being proposed is culturally appropriate," National Parks and Wildlife Service program director Jason Irving said.

If the management plan is adopted, Kati Thanda-Lake Eyre would not be the first natural tourism attraction to limit access to tourists. 

In 2019, the Uluru climb was closed by the Uluru-Kata Tjuta National Park board after consultation with the Anangu community.  

Misuse hurts traditional owners 

Ms Dodd said activities such as driving or boating on the lake could not only damage the lake bed, but was also hurtful for Arabana. 

"My elders have often told me that when they see behaviour such as that, that they deeply hurt inside and it hurts them to see our country hurt like that, when it's being disrespected in such a way," she said. 

"They have tried to engage over the years and to help protect and preserve that, but it's certainly a deep hurt when we see people disrespecting such a culturally significant site to us." 

Ms Dodd said they also had concerns for the safety of tourists navigating the lake, which was in a remote area. 

Members of the public can provide feedback on the management plan online until July 19. 

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