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4438 Sheppard Ave E, Unit #168 M1S 1V2 Scarborough Ontario

(416) 293-7838

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Taipan (Tai Pan) Tours Canada East 3 Day Bus Tour Review - Toronto Forum

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Big bus - good for 50 people. Seats were reclineable. It was clean and the driver was good.

Spoke in English first then Mandarin then Cantonese maybe because these were the proportion of people in the tour. His english is passable, some mistakes in grammar but overall we knew what he meant. He really knows a lot about the places like history, background, etc. I don't care if he just made up the specific dates. Although he was annoying in asking for donation for the church, he was generally OK; showed some sense of humor and signs that he gives a **** on the tourists. Much better than what I was expecting after reading some reviews online.

Quebec - Hotel Universal (cheapest), Hotel Plaza Quebec (mid), Loewes Le Concorde (highest). Stayed at the Le Concorde, much much better hotel than the Holiday Inn and location was fantastic. Those who stayed at the other 2 hotels couldn't walk to the Old Quebec anymore.

Everyone had the option of joining the buffets. 1 Dinner ($18) and 2 Lunch buffets ($13) including tax per person. The guide collected the money without telling the name or type of restaurant. He eventually allowed our group to check the buffet first before paying.

Good thing the places these buffets were located had other restaurants around them.

Optional Tours

Civilization Museum - $12

Biodome and Montreal Tower - $27

Thousand Island Cruise - $20

8AM: Left Pacific Mall in Scarborough

1030AM: Reached Kingston. Drove by Prime Minister McDonald's House, the jail museums and then gave us 30 minutes to take pictures around the harbour.

12NN: Reached Brockville, 1 hour for lunch at our own among fastfood chains.

230PM: Reached Ottawa , gave us 30 minutes to take pictures in Parliament Hill. Obviously not enough time.

330PM: Spent roughly an hour in the Museum of Civilization. Why they chose this museum, I don't know.

7PM: Dinner at Fu Lam fake Chinese buffet for those who went with the tour. A couple of restos in the area including a McDonalds.

8PM: Check-in at Holiday Inn Midtown Hotel. Very tired and old hotel with soft beds. Walked to Rue St. Catherine on our own.

730AM: Arrived at St. Joseph Oratory. Guide asked for $5 donation each. Not everyone gave of course. Spent an hour here; too much considering only 30mins was given for the much nicer Notre Dame Basilica.

9AM: Arrived at Notre Dame Basilica. Barely appreciated the place because of the time constraint.

10AM: Arrived at the Biodome for the optional tour. Didn't bother joining.

Lunch at Fu Lam fake chinese Buffet again before reaching old Quebec.

4PM: Arrived at Old Quebec. Free time for the rest of the day.

1130AM: Brunch at Win Wah, another fake Chinese buffet. Ate at Eggs and Crepes which wasn't great either.

12PM: Reached Thousand Islands; cruise for 1 hour.

530PM: Stopover at the Big Apple before heading back to Toronto .

--------------------------------------------------------------

Pros: Cheap and you get to see 3 cities in 3 days.

Cons: Very tiring (wake up at 6am for 3 days but you get back to the hotel early also). Barely enough time to take in the grandeur of the places. Limited food choices.

I don't know why they included the Civilization Museum, the Biodome and the Montreal Tower while skipping Old Montreal and some more popular sites. I'm guessing the tour agency gets a cut from these places. The tour would have been better if we were given alternatives (or free time) to these places.

Hi greenarcher04;

Thanks for the trip report.

Best Regards

<Fu Lam fake chinese Buffet>

Thanks for the report back and closing the circle on your earlier querries. It should be invaluable to others contemplating the same tour.

It is a Chinese tour. That's what their clients want and are willing to pay for. Maximum number of destinations in the minimum amount of time so that you can take the "been there" pictures to show for it.

In the back of my mind, I seem to think we had offered up some cautions about how much was being crammed in. Doesn't sound like my kinda tour, but they have their uses when you're in a tight time frame.

Nonetheless, it was good of you to post such a detailed review. Gives us locals a chance to understand what these kinds of tours offer so that when other visitors ask us, we can point them to this review.

Yeah. These tours are popular yet there's hardly anything on them here in TA. I got my info on redflagdeals and Chinese blogs.

Hi Greenarcher04,

First off… thank you very very much for this detailed TripReport… it will go a LONG way to helping out other Travellers.

To tell the truth I don’t know whether to laugh, cry or scream…

The idea that this company is selling this as a “Tour of Canada” is LAUGHABLE… you saw very little of what makes this country great. As a Canadian who has great passion for my country… that makes me sad… truly so sad that I want to CRY… that you’ve come all this way and spent most of your time on a bus being herded from location to location while essentially seeing little more than the Expressways that link our major cities together. And I want to SCREAM, because this Company is continually finding customers to rip off in this way !!

In the end, I am very angry with this company…

This tour is unbelievably disjointed… beyond the fact that the days were long, you literally went to very little that I as a Canadian here on the CANADA FORUMS would pick as our MUST DOs or MUST SEEs (you probably realize that now from reading thru the various FORUMS).

I have said it before, a good amount of these Motorcoach Touring Companies that are operating in our country are actually being run by Non-Canadians (US Touring Companies, European Touring Companies, Asian Touring Companies)… and as such they are truly out-of-touch with what makes our country great… focussing on the wrong stuff… and not giving enough time to our fantastic scenery, and memorable destinations. Hopefully, in the not to distant future, this will change… and we’ll see more Canadian owned Touring Companies in this industry. BUT in the meantime, my advice stands that the best way to see Canada is on one’s own, and preferably with a rental car .

Knowing ALL of these Destinations well (live in Ottawa , born in Montreal , have family in Quebec City , and wanting to retire in the Kingston-1000 Island area)… I can say that this is a “horrible” itinerary on what makes these places truly stunning to Travellers and Canadians alike.

Kingston & Montreal aside for a moment… the rich Canadian tapestry that exists in Ottawa & Quebec City alone truly needs to be savoured… and explained. Something that I doubt your Tour Guide did (no matter how “convincing” he sounded)… and rushing thru both of these locations… lol, a couple of hours for Ottawa, and an evening in Old Quebec is well… just plain painful for me to read here !!

So it is no wonder that Ottawa’s Canadian Museum of Civilization came off making no sense what-so-ever !! The Museum of Civilization is ranked as one of the BEST Museums in Canada showcasing ALL of this great country… 10 Provinces & 3 Territories… and how incredibly different we are from sea-to-sea-to-sea (a land mass equivalent to the size of ALL of Europe) and yet what binds us all together into something that makes us uniquely ALL Canadian. But with aprox 1 Hour to take it all in… it is no wonder that it came off as being so incomprehensible. One word… CRAZY, comes to mind, for whoever dreamed up this part of the Schedule.

It certainly would have been better in a more “comprehensive” Itinerary… say if you had actually had the opportunity to take the Tour of Centre Block at Parliament Hill or visited Government House (Rideau Hall) beforehand… As I cannot say enough about how knowledgeable of Canada both of these locations Tour Guides are… and the great job that they do introducing not only these Historic Buildings but also our colourful history, culture and modern country to Visitors from around the world.

3 Days in total for this Motorcoach Tour (which BTW covered aprox 1700 Kms and 20 Hours of Driving Time… best case scenario) not to mention 4 Cities, and countless important geographic areas… ALL that it sped on thru… is absolutely RIDICULOUS !!

Kingston & the 1000 Islands deserve an OVERNIGHT… Ottawa & Montreal EACH NEED 2 FULL DAYS, and Quebec City another 3 DAYS.

As you have guessed many of these Destinations are most likely offering kick-backs to the Tour Company (KNOW THIS FOR A FACT about the Big Apple along the 401). In a kick-back situation, the spending of all the patrons on the Tour Bus is tracked… in the case of the Big Apple that means what you eat at the Café, buy from the Bakery, or in the Gift Shop… then the Tour Company gets a credit (cash or cheque?) issued back to them from the company.

Which is a LOT DIFFERENT from a normal Restaurant’s operations when a Tour Bus comes in… in that scenario the Bus Driver and the Tour Guide eat “on the house”… as a sort of thank you for bringing in the 50 say Passengers.

(In regards to the above 2 paragraphs… I have FIRST HAND knowledge of this because I have infact been involved with some Motorcoach Tours for another group that I volunteer with).

Interesting from your description, that those places having the most solid of reputations were the places where a Passenger was required to pay EXTRA to visit… the Museum of Civilization in Ottawa – the Biodome in Montreal – and the 1000 Island Cruise . (BTW… the $ 5 was for the entrance to Notre Dame Basilica in Montreal… not St Joseph’s Oratory… guessing the Tour Operator tried to collect it at St Joseph’s in hopes that by the time you all got to Notre Dame, that everyone would have “broken down” and given him the “Donation”… (also gotta wonder about this, in that it is a KNOWN EXPENSE and as such probably should have been handled the same way as the other TOUR EXTRAS… can’t help but think therefore that the “Donation” request is some sort of a scam).

Sad to see there were no “optional” tours in Quebec City… but then again, with the limited visiting time you were given (and most of it night when things are closed… cannot be all that surprised).

As for St Joseph’s Oratory… and WHY they were on this tour… I haven’t a clue… BUT do know that this is not a place that we typically recommend on the MONTREAL TRAVEL FORUM… unless one has a particular interest in either Father / Brother Andre (Montreal’s Patron Saint) or is a devout Catholic wanting to tour this Shrine.

Far more important to the History of Montreal… is Notre Dame Basilica in Old Montreal … a church that tells a story about the city itself (religion – history – craftmenship etc) … and of course again, it should be seen as part of a much broader Itinerary, that includes the rest of Old Montreal where it resides (gosh… cannot imagine that you weren’t given time in this area… considering you were RIGHT THERE !!)

The Restaurants as you’ve mentioned are not outstanding… just “fake Chinese” (lol… good terminology). And not well regarded here on TA (currently at 2-1/2 and 3 HOOTS Respectively).

Same thing with the Hotels… the Holiday Inn Midtown in Montreal (420 Sherbrooke Street) is desperately in need of a facelift… and ranked on TA currently at # 96 out of 170 Hotels for Montreal and with 3 HOOTS for TA Member Satisfaction.

Lol, What I can’t understand is why they are not using the Holiday Inn Express Centre-Ville (155 Rene Levesque Blvd) which is extremely well located in regards to both Montreal’s China Town and Old Montreal… as it literally sits on the border of both neighbourhoods. (Currently ranked on TA at # 67 out of 170 Hotels for Montreal… and has 3-1/2 HOOTS for TA Member Satisfaction).

Lol… oh ya, silly me I forgot… it probably is more expensive, or doesn’t give a “kick-back” to the Tour Operator.

Oh well… c’est la vie.

GREENARCHER04… I as I said at the beginning, your TripReport here will go a LONG way to helping out other Travellers with the “reality” that these Motorcoach Tours offer... and for that I am grateful.

But I am sad, that unlike yourself, there are so many others who haven’t discovered TA who obviously are being duped by these companies… and getting such a poor picture of Canada and these Destination Cities… this truly is a crime.

Hopefully now when someone GOOGLES this Motorcoach Touring Company, this TA FORUM Topic will come up, so they can read and know more about what really they’ll be getting for their money.

As the saying goes… “Sometimes a bargain… isn’t a bargain at all... ya just end up getting what you pay for... a CHEAPENED experience"

Few of these bus customers are duped, at least not for the Chinese tours. The majority of their customers are Canadian/American residents and they know exactly what they are getting, and what they are going to see. They don't have the time for the "full" Canadian experience. And you won't be able to stay in the same hotels with the same transportation for what they charge if you try to arrange that on your own.

North Americans visiting Asia on similar coach tours, it's the same thing.

Yep, there are tours everywhere that do a great disservice to the areas they cover. There are some higher-quality bus tours -- where you pay more for better accommodations, a better-qualified guide, a smaller group, and a more relaxed pace -- but even then there's something about travelling in a mob of people following a guy holding up an umbrella that makes it hard to get a true sense of the place you're visiting. Large group tours can't go to the off-the-beaten-path places (by definition), can't linger to accommodate one person's particular interests, and they change the atmosphere of the places they do go (as many independent travellers have witnessed).

It seems like GreenArcher mostly knew what he was getting himself into, so I'll just add my thanks to him for writing up the details for us.

Yes almost all the people in the tour was OK with how the tour was laid out. They know what they were getting into and they were OK with that. Seeing their reaction after the tour, it seems none of them were closed to being pissed off. LOL.

My companions stayed for 2 weeks while I still have another week. We did St. Jacob's, Niagara Falls, Niagara on the Lake , Blue Mountain, some parts of downtown and a LOT of shopping (Wal-Marts, Sherway, Vaughan Mills , Erin Mills, Square One, Eaton Center plus the outlets at Niagara and St. Jacobs).

The weather was also not cooperative so we weren't able to enjoy downtown as much (skipped CN Tower , Harbourfront, Distillery, etc.) Good thing I still have a week to see them. We're still fairly satisfied since the weather was great when we went to Blue Mountain and the 3 day tour. It could have been much worse.

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Suite 509,3621 Hwy 7 E. Markham, ON L3R 0G6

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Unit 3,160 East Beaver Creek Rd. Richmond Hill, ON L4B 3J6

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Unit 168,4438 Sheppard Ave. E., Scarborough, ON M1S 1V2

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416-646-8828/905-881-8838/416-293-7838

Tai Pan Tours Inc

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The receptionist was very knowledgeable and detail and informed

Great bus to use to go to Niagara casino. Comfortable and clean.

Love their tours packages, so far no complaints with hotels that we get with them. Could be a problem for some people the English pronunciation, but just keep in mind that their market target is the Chinese people. Their buses are comfortable and have wifi.

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What is the phone number for tai pan tours inc.

The phone number for Tai Pan Tours Inc is (416) 293-7838.

Where is Tai Pan Tours Inc located?

Tai Pan Tours Inc is located at 4438 Sheppard Ave E Unit #168, Scarborough, ON M1S 1V2, Canada

What is the internet address for Tai Pan Tours Inc?

The website (URL) for Tai Pan Tours Inc is: http://www.taipantours.com/

What days are Tai Pan Tours Inc open?

Tai Pan Tours Inc is open: Monday:10:00 AM – 7:00 PM Tuesday:10:00 AM – 7:00 PM Wednesday:10:00 AM – 7:00 PM Thursday:10:00 AM – 7:00 PM Friday:10:00 AM – 7:00 PM Saturday:10:00 AM – 7:00 PM Sunday:10:00 AM – 7:00 PM

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Tai Pan Tours Inc

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Tai Pan Tours offers the most convenient pick-up locations and comprehensive schedule with 24 hours a day, 7 days a week deluxe coach services to Casino Rama. Tai Pan has organized many successful promotion events for corporate businesses and charity organizations. We have promoted and organized concerts for over 50 famous artists from Asia to perform in venues such as Toronto's Air Canada Centre (with capacities between 5,000 to 14,000 ), Rogers Centre, as well as the 5,000-seat state-of-the-art Casino Rama Entertainment Centre in Orillia. more... See more text

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Tai Pan Tours – Chinese Travel Agency in Canada

3621 Hwy 7 #509 Markham, ON L3R 0G6, Canada

+1 416-646-8828

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Tai Pan Tours Toronto

Established in 1989, Tai Pan Tours is a Chinese travel agency in Canada. Specialize in air ticket arrangements, tours to USA, Canada, Europe and Asia, cruise vacations and hotel bookings.

• Air Ticket Arrangement
• Tours Packages
• Cruise Vacation Package
• Hotel Booking Services
• VIP Bus Services to Casino Rama
• Marketing and Event Management, Concert Promotion
• Charter Bus Services

Affiliation : Tai Pan Tours is a registered member of TICO (Travel Industry Council of Ontario), IATA (International Air Transport Association), ATAC (Air Transport Association of Canada) and an accredited operator with ADS (Approved Destination Status) granted by the Government of the People’s Republic of China.

Branch Locations & Hours of Operation :

Thornhill – Commerce Gate : Address : Unit 8, 505 Highway 7 East, Thornhill Ontario L3T 7T1 Phone : 905-881-8838 Fax : 905-881-3999 E-mail : [email protected] Business Hours : Monday – Saturday (10:00AM – 6:00PM) SUNDAY CLOSED.

Markham – Pacific Mall : Address : Unit B50, 4300 Steeles Ave. East, Markham Ontario L3R 0Y5 Phone : 905-948-8838 Fax : 905-948-1883 E-mail : [email protected] Business Hours : Monday – Sunday (10:00AM – 7:00PM)

Markham – First Markham Place : Address : Unit 167, 3255 Highway 7 East, Markham Ontario L3R 3P9 Phone : 905-946-8838 Fax : 905-946-8837 E-mail : [email protected] Business Hours : Monday – Sunday (10:00AM – 7:00PM)

Downtown – Chinatown Centre : Address : Unit 139, 222 Spadina Ave., Toronto Ontario M5T 3B3 Phone : 416-593-8838 Fax : 416-596-7898 E-mail : [email protected] Business Hours : Monday – Saturday (10:00AM – 6:30PM) SUNDAY CLOSED.

Scarborough – Oriental Centre : Address : Unit 168, 4438 Sheppard Ave. East Scarborough Ontario M1S 1V2 Phone : 416-293-7838 Fax : 416-293-7828 E-mail : [email protected] Business Hours : Monday – Sunday (10:00AM – 7:00PM)

Mississauga – NGH Travel – (Authorized Agent Mississauga) Address : 1177 Central Pkwy W. Unit 60 Mississauga Ontario L5C 4P3 Phone : 905-361-2919 Fax : 905-361-2920 E-mail : [email protected] Business Hours : Monday – Friday (10:00AM – 6:30PM); Saturday (11:00AM – 4:30PM)

Advance Travel & Tour – (Authorized Agent Mississauga) Address : Unit 228, 1125 Dundas st. East, Mississauga Ontario L4Y 2C4 Phone : 905-896-4555 Fax : 905-896-7111 E-mail : [email protected] Business Hours : Monday – Friday (10:00AM – 6:00PM) Saturday (10:00AM – 5:00PM) SUNDAY CLOSED.

Gold-Gold Travel & Tour ( Hurontario Street / Dundas street East) – (Authorized Agent Mississauga) Address : 2580 Sheppard Ave. Unit 16 Mississauga Ontario L5A 4K3 Phone : 905-615-9898 Fax : 905-615-1898 E-mail : [email protected] Business Hours : Monday – Saturday (10:00AM – 6:00PM) SUNDAY CLOSED.

Tai Pan Tours Toronto ON Canada

Tai Pan Head Office :

Address : Suite 509, Liberty Square East Tower 3621 Hwy 7 E, Markham Ontario L3R 0G6 Phone : 416-646-8828 Fax : 416-646-8829 E-mail : [email protected] Business Hours : Monday – Friday (9:00AM – 5:00PM) 敬請預約 (By Appointment Only) Website : www.taipantours.com | Facebook

Visited 4716 times, 2 Visits today

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Chinese food is good here.

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Tai Pan Tours

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Pacific Mall

4300 Steeles Ave E, Unit B50

Markham, ON L3R 0Y5

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I booked a 4 days tour trip to NY - Philadelphia way back on May 20, 2023 for Sat July 29th - August 1, 2023. I told them that I may move my dates around if there is no penalty. They told me that they will confirm the trip about 3 days ahead of the actual travel date so it is no problem as long as it is more than 2 full weeks. Fast forward to now, my employer wanted me to come back and work on Monday July 31 so I tried to call the Scarborough Taipan Tours office (same place i booked my travel tickets of 4 persons). I like to move my travel date to Wed 07.26 and go home on Sat 07.29 which I have about 19 days BEFORE my travel date. Guess What .. They told me we have to pay a penalty of $400 per person so they can move my dates back... The actual cost for one person ticket is $428... They are completely a rip-off company. There is nothing else out there to do what they are doing with a civilzed staffing. This is crazy. I will file a BBB complaint log against them. This is just a WARNING to everyone who wants to travel with this stupid / greedy company.

Terrible tour company ever! https://www.taipantours.com/ My family took their 3 Days Canada East Tour on Sept 29, 2023. The tour guide cancel Biodome de Montreal without giving a before notice, but on the spot, when trip begin (their reason, biodome too busy, we not going there); everyone's have no say to its. All passengers that wanted to attend biodome before the trip start are now force to choice a tour option (museums) that don't wanna attend to filled up a 4 limits company policy. Forced to pay for something you know you not going to enjoy to begin with, isn't that just BS? Also the tour food suck and expensive, you'll better off stacking up fast food for the tour.

We joined Tai Pan Tours Group on Sept15 to 22 to Italy. It was a wonderful experience !! Stevephan Tan was our tour guide during this trip. His work manner, details knowledge, Sense of humour, careless were the keys to make our trip so successful. He put his best efforts on this trip, so we felt comfortable , confident, safety, worry -free for all the time. The Bus driver is Wilson, he was a amazing guy, he cooperated with Stephan Tan well, always think for us, tried to drip us at visit location as closest as possible, so we did not walk to much. He also keep to clean the bus as soon as he had time. It was amazing trip !! We are looking forward joining another trip with stevephan Tan again. Thank you and happy Chinese moon festival Christina / Peter

We took the 3 day East Canada tour with Taipan to Montreal, Quebec and 1000 island in the August 2023. Tour guide - Jack 3/5 Bus and Driver - 5/5 Food - 1/5 Locations covered - 3/5 Jack was a very kind, and energetic guide and he had excellent knowledge about the places we went to. Although, my complaint is that the tour felt like a movie being played on fast forward. I am aware of the fact that we had a lot of places to cover in a short time, but this was more of a training camp for us rather than a vacation. Every stop was rushed, whether it was a sightseeing location or a washroom break. For many of us, this will be the only time we would ever visit this country and all these places, hence it seemed unfair for the amount we have paid. Even about the food, most of the places that were arranged by the tour didn't have a lot of options for people with a certain diet restriction(vegetaria). It would have been better to choose those places where options are available other than what was offered by the tour and the tour themselves should have offered options at every location. The guide didn't even ask or try and help for offering options of those who didn't take the tour meals. We appreciate the places we covered, but it could have been less stressful and we would have liked it more if it would have been made more like a holiday rather than rushing us all the time these 3days.

If your trip guide is Mr Perry Chung, please cancel your trip and stay home in peace. Mr Chris , the driver threatened saying " He will kick us out off the bus because he works with federal government and he can do anything" With a profound regrets I write this entire content from our personal opinion for the Two nights and three days trip from Toronto to Kingston, Montreal, Quebec and Thousand Islands. As we all know that, people go on a trip for enjoyment, happiness and make our mindset relaxed with kith and kin. But deeply regret to state that, we have experienced the bitter and worst part from Mr. Perry guide & Mr Chris, the driver, turning our entire Holiday program into a darkness filled with unfavorable, adamant eccentric behaviors from them in a our day to Day aspects of our entire journey period. How could this be?! in a tourism Industry where people from different parts world have faced this in Canada. The time Management part specially for Lunch breaks and wakeup time was a big mishap & Havoc, below are the few observations faced by us a) The day one of pick-up Bus lounge had come by almost 40 minutes delay. Bus was horrible on day one and the next day at Montreal we had different bus with a gift if water leakage from the vents. b) Mr.Perry doesn't have any patience in hearing our grievance nor manners in expressing his views Really unhappy for his dictatorship. There was a polite conversation with him, felt like "we are monkeys trapped in a cage". c) lunch timing on first day was less then 45 minutes, wherein passengers were directed to a long-distance hotel for way to fetch some food also stopped the Bus very far away from the parking area. Here one should understand that, travellers with kids and depending families had to walk long way wasting time in walking alone. VEGETERIANS should take their own lunch for day one. Mr.Perry doesn't even look into all this aspects and expresses his anger in Mic and warns us with popped up eyes. d) He never looked back weather people got proper accommodation from hotels where we stayed, e) Nevertheless we people had one peaceful morning, he dictates that every one should be in seat by 6.20 am, without even having foresight of people who were just locking there rooms and ready for checkout with kids and old age people. f) On the last day Mr.Perry argued with all of us and ready to leave behind one of the family in the group for merry 5 minutes delay in dept time, Mr Chris driver expresses one of the passengers to kick off from Bus and as a penalty they wouldn't take responsibility in getting them back to there destination. Apparently he works for federal government and has right to do anything with anyone and he has also done this in this previous trips. g) Infurthence, to the above, the entire our time spent in tour was stolen and spoilt away by both of them in terms of Money, happiness and (our precious holiday period) keeping all of us unhappy in darkness of bitter holidays experienced by your grace, we spent with your team. we hereby declare that it was not a worthwhile nor Happy trip organized by Tai Pan Tours company.

We just joined a 7days Eastern Canada PEI tour. Well, if you don't mind waking up early to be in the bus by 6:30am (sometimes a bit later) and rushing, and eating mostly Chinese food then this tour is for you. My friend and I didn't mind it, so we enjoyed it and have so much fun seeing different places. Our tour guide named Winter was nice, friendly and very knowledgeable about the places we went to. And I can tell that most of us seemed happy and comfortable in this tour. My friend and I, decided to join another tour later as long as Winter is our tour guide. Oh yeah, our driver Paul was also nice. And the hotels where we stayed in were clean, spacious, nice and comfortable beds and pillows. I would recommend it!

One of the worst tour companies I have ever been in. We went to New York Boston Atlantic city Washington DC the driver purposely didn't turn on ac and turned off free wifi I mean they are complete scum be very careful going with this company they are criminals I'm surprised they are not in prison yet never going with this company anywhere

After reading all the bad reviews about Tai Pan Tours, I feel I need to share about my recent experiences. We just came back from their 4 days New York, Boston & Washington DC trip today. The hotels that we stayed were amazing! First night we stayed at The Westin Waltham Boston, second night Hyatt Regency Morristown (New Jersey) and last night at Sheraton Harrisburg Hershey. I checked online and the hotels alone cost around $500 + tax, and the three of us only paid $850 for the tour (exclude meals, admission fees for attractions & gratuities), which is really a good deal. Our tour guide Eddy is very professional, friendly and knowledgeable, he went above and beyond to make sure we are all taken care of. I will definitely traveling with Tai Pan tour again!

I joined their Yellowstone US tour in Aug 2016. Tour guide nane is Johnson asked and collected his tips on the first day already. Did he even try hard to do a good job? Anawer is NOPE! His servise is poor and he is only a babysitter and keep rushing us to be on time and making wake up call early every morning. He rarly talked about anything about the local history nor the places. The whole trip was so rushed. Then why should we even tip him US $10 per day. The three of us paid total US $240.00. My son is 12 years old and got no servise from the guide at all! Tour bus broke down in the middle of nowhere on Freeway 90 for three hours due to some belt broken. I wondered if they even inspected the bus before it took off. Sort of dangerous and unsafe! I think all these cheap buses tour are all like this now!

I oppose to do anything that makes me a tourist. Yes, I am a tourist in Toronto but I much rather shop around and try good restaurants than snapping pictures away. It wasn't my idea but C's cousin told us about this tour and the tour was for 3 days: Ottawa, Quebec, and Montreal This place was inside Pacific Mall - which is the most Asian - Chinese mall there is and so I expected all the people to be on this tour to be Chinese. C and I go there and after getting on the bus - 90% of the people were Middle Eastern! No offense but seriously learn some manners! They all cut in line and ran people over with their luggage! They were always late and so it held up the whole tour and NONE of them apologized! HAVE SOME RESPECT PEOPLE! The tour guide Bruce - you barely understood what he was saying in English and not to mention the bus microphone kept making this annoying beeping sound that blocked Bruce's voice. This tour sucks - I felt like killing myself on this bus! Beware: Do not sign up for Lunches or Dinners - It's nothing but BAD Chinese Buffet! I don't do Buffet nor BAD Chinese Food!

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