reliance travel klang

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Reliance Travel Klang

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Top 5 Travel Agencies in KL and Selangor

Thinking of taking a trip abroad? While it can be fun to plan your own trip, the simple fact is that no one can anticipate everything that might happen.

When it comes to travel arrangements, it’s all too easy to get side tracked or distracted, especially if you’re not sure what you’re doing. This is why we’ve put a list of the 5 best travel agencies in KL and Selangor.

A good travel agency can save you both time and money. These companies have the first hand, insider knowledge necessary to help organize your trip, allowing you to lie back and enjoy your perfect dream holiday.

Table of Contents

Sri Sutra Travel

Established in 1988, Sri Sutra Travel has grown to become one of leading travel consultancies and travel agency in Kuala Lumpur. With over 30 years of experience in the travel industry, they can organize for any trip via air, land or sea.

Aside from that, their website lets you find everything you need to enjoy your holiday in one simple platform. Their support services include travel insurance, visa processing, money exchange, halal food, tour guides, translators, entertainment tickets and more – all of which can be booked live and instantly in real-time.

Website: Sri Sutra Travel

Golden Deluxe Travel

Originally established in 1986, Golden Deluxe has earned a reputation for offering comfortable and competitively priced travel plans. They combine this with a consistently high level of customer service which has earned them plenty of awards over the years.

Golden Deluxe is a Premier Aussie Specialist, with plenty of experience arranging holidays in Australia. However, for those who might prefer a different destination they also offer a wide range of other travel plans for countries across the globe.

Website: Golden Deluxe Travel

Reliance Premier Travel

The forefront of Malaysian Travel and Tourism since 1969, Reliance Premier Travel is one of the most experienced travel management companies in the nation. Offering a wide selection of destinations, Reliance Premier Travel allows their customers to plan a holiday in more than 200 cities across the world.

Specializing in travel packages to fun, leisure, holiday, and vacation destinations around the globe, Reliance Premier Travel seeks to provide their customers with unique and unforgettable experiences. Utilizing their ever-growing distribution network, their seasoned travel agents have a reputation for consistently providing trusted, reliable assistance.

Website: Reliance Premier Travel

Parlo Tours

The tour brand “Parlo” has been in the travel industry for more that 3 decades and is now rated as one of the top travel agencies in Malaysia. Dedicated to providing personalized attentions to all of their customers, Parlo stands out from the crowd due to their numerous ‘sub-teams’, each with their own specific tasks and responsibilities.

Offering both international outbound tours as well as domestic inbound tours, Parlo has an extensive range of tour packages that can be customized to fit your favorite destinations.

Website: Parlo Tours

Best Holiday

Incorporated in 2002, Best Holiday is a member of the  Malaysia Association of Tour and Travel agents (MATTA) and the Malaysia Chinese Tourism Association (MCTA). They have a lot of experience with China, Hong Kong, Taiwan, Korea, Japan, and other Asian countries.

Acting as a friendly and professional travel consultant, Best Holiday strives to provide their customers with the best holiday experiences possible. They offer a wide variety of services to assist in all your travel needs including Worldwide Ticket and Hotel reservation, Inbound Tour, Domestic Tour, Outbound Tour, Ground Tour Arrangement, Company Trip, Coach and Van Rental, and Visa Application.

Website: Best Holiday

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11 Best Travel Agencies in KL & Selangor [2024]

We’re committed to bringing you the best local experiences, activities and services in Malaysia. Our editors adhere closely to our strict editorial guidelines to maintain the high quality and accuracy of each article. We only recommend what we love, and hope you love them too. Learn about our story .

Travel Agency KL Selangor

Kuala Lumpur and Selangor are two of the most popular locations for travel agencies in Malaysia. From the bustling city life to pristine beaches, there is something for everyone. That’s why it can be difficult to choose which one is best! But don’t worry, we’ve got you covered with our list of the Best Travel Agencies in KL & Selangor for 2024 .

1. Mitra Tours & Travels

• Key Services: International Tour, Domestic Tour, Travel Solution, and Travel Related Services
• Website: https://www.mitra.travel/
• Address: Lot 6.03A, 06th Floor, Wisma Central, Jalan Ampang, 50450 Kuala Lumpur, Malaysia Phone: (+603) 2779 1313 [email protected]
• Email: [email protected]

Mitra Travel & Tours is a 45-year-old travel company that has already served Malaysians. They’ll do all of the legwork so that your journey is as painless as possible. They provide a travel solution service, allowing you to apply for a visa, make a car rental reservation, make an online booking, and more.

2. Sri Sutra Travel

• Key Services: Flights, Airport Transfers, Accommodation, Car Hire, Sightseeing and Tours, Bus And Rail Tickets, Concert And Sporting Tickets, And Support Services
• Website: https://www.sutra.my/contact-travel-agency-malaysia/
• Address: No.22A, Persiaran 65C, Pekeliling Business Centre, Off Jalan Pahang Barat 53000 Kuala Lumpur, Malaysia
• Phone: +603 4026 6600

Sri Sutra Travel has established itself as one of Kuala Lumpur’s top travel consultants and agencies. With over 30 years of expertise in the travel sector, they can handle any journey by air, land, or sea. Aside from that, their website provides all you need to have a wonderful holiday on one easy platform. They provide travel insurance, visa processing, money exchange, halal food, tour guides, interpreters, entertainment tickets, and more – all of which may be booked live and instantly in real-time.

3. Golden Deluxe Travel

• Key Services: Local and International package tours, Incentives Tour & Convention Arrangements, Airline’s ticket sales, Best of Australia specialist and Visa applications
• Website: https://www.goldendeluxe.com.my/
• Address: 10-1, Jalan Khoo Teik Ee, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.
• Phone: 03 – 2144 6888 / 03 – 2144 9888
• Email: [email protected]

Golden Deluxe was created in 1986 and has established a reputation for providing affordable and comfy travel arrangements. They also maintain a consistently high level of customer care, which has won them many accolades throughout the years. They offer a wide range of other travel plans for countries across the globe.

4. Best Holiday

• Key Services: Travel Consultant, Worldwide Ticket and Hotel Reservation, Inbound Tour, Domestic Tour, Outbound Tour, Ground Tour Arrangement, Company Trip, Coach And Van Rental, And Visa Application
• Website: https://www.facebook.com/bestholiday.my/
• Address: Bandar Wilayah Holding Sdn. Bhd., 88, Jalan Raja Chulan, Kuala Lumpur, 50200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
• Phone: +60 3-2141 6333
• Email: [email protected]

Best Holiday is a member of the Malaysia Association of Tour and Travel Agents (MATTA) and the Malaysia Chinese Tourism Association (MCTA). They have extensive expertise with China, Hong Kong, Taiwan, Korea, Japan, and other Asian nations. They aim to give their clients the finest holiday experiences feasible, as a helpful and competent travel advisor. They provide services for all of your travel requirements, including Worldwide Ticket and Hotel Booking, Inbound Tour, Domestic Trip, Outbound Trip, Ground Tour Arrangement, Company Trip, Coach, and Van Rental, and Visa Application.

5. Corporate Information Travel

• Key Services: Airline Reservation & Ticketing, Worldwide Hotel Reservation, Trade Fair and Exhibition, Transportation & Guide Services and Travel Insurance
• Website: https://cit.travel/
• Address: B-1-3 (1st Floor, Block B), Northpoint Offices, 1, Medan Syed Putra Utara, Mid Valley City, 59200 W.P Kuala Lumpur, Malaysia
• Phone: +60 3-2091 9988
• Email: [email protected]

Corporate Information Travel has a lot of perks for corporations, including the ability to travel more efficiently. They provide corporate travel services and group tours for businesses. Their tour guides are from the region themselves, so you get real-world information on the best places to eat, shop, take a photograph, and so on.

6. Merlin Transtour Sdn Bhd

• Key Services: Tour packages, Tour Services Hotel, Transfer, Bike Rental, Pick Up, and Tour Guide.
• Website: https://malaysiatourservices.com/
• Address: Head Office: THE CUBE 26-3-1, Jalan 6/18A, Taman Mastiara, 51200 Kuala Lumpur, Malaysia Branch Office 44A, Jalan Besar Tanah 39000 Cameron Highland, Malaysia
• Phone: 6017 942 1125
• Email: [email protected]

The best budget tour packages are available from Merlin Transtour, which is recognized as the greatest tour provider in Kuala Lumpur. Hotel and bike rental service, pick up, transfer, a tour guide, and a trip according to your budget and preference are among their services. They assist you in planning a direct trip to Kuala Lumpur, Cameron Highlands, Genting Highlands, Malacca, Penang Taiping, and other destinations throughout the nation. They also have travel consultants who can help you book your holiday.

7. IBC Tours Corporation

• Key Services: Travel Agency and Travel Service and Tour Agency
• Website: http://www.ibctours.com/
• Address: Lot 23, Tingkat 4, Wisma SKM, Jalan Medan Tuanku, 50300 Kuala Lumpur, Malaysia
• Phone: +60 12-493 1020
• Email: [email protected] [email protected]

IBC Tours Corporation is a leading travel agency with over two decades of expertise. They were founded in 1995 and have since earned their license to offer inbound, outbound, and ticketing services. They are approved by the Air Transport Association (IATA), MATTA, and the Malaysian Bumiputera Association of Tour and Travel Agents (BUMITRA). They have a working relationship with all major airlines.

8. Hydramas Travel & Tours

• Key Services:  Travel Agency guided Private Muslim Tours, Inbound, Outbound and Ticketing Travel Services
• Website: https://www.facebook.com/hydramastravel/
• Address: 229C, Jalan Bandar 13, Metro Melawati, 53100 Kuala Lumpur, Malaysia
• Phone: +60 3-8881-0939
• Email: [email protected]

Another excellent travel agency to consider is Hydramas Travel & Tours, which was founded in 1997 and is registered with the Ministry of Tourism. Guided Private Muslim Tours offers customized itineraries for leisure groups and corporate excursions. They handle all of your air travel, transfers, and accommodation arrangements. The real winner for us, however, is well-planned excursions and packages available only to us.

9. Reliance Premier Travel

• Key Services: Tour Package, Flight booking, Hotels, Visa and Insurance
• Website: https://www.reliancepremiertravel.com
• Address: 46C Jalan Suarasa 8/4, Cheras, 43200 Selangor, Malaysia
• Phone: +603 9074 8699
• Email: [email protected]

Reliance Premier is a top-quality, long-term service provider. They are Malaysia’s leading Travel Management Company and have been at the forefront of the Travel & Tourism sector. Our clients benefit from the unique value provided by our products and services. These are intended to enhance and complement the travel experience offered by our award-winning business.

10. Star Travel

• Key Services: Travel Agency, Travel Packages, Club med Packages, Worldwide Destinations, Flight Booking, and Hotels.
• Website: https://www.startravel.com.my
• Address: Wisma Star Travel, No 44, 42, Jalan Raja Abdullah, 50300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
• Phone: 03 2786-7555
• Email: [email protected]

Star Travel offers a wide selection of excursions. There are relatively few travel firms that provide packages for trips that cater to our health and well-being. This is why Star Travel receives another star from us for their ClubMed packages, which allow you to customize your trip based on Asia’s holistic wellness experiences.

11. Parlo Tours

• Website: https://parlotours.com.my/
• Address: 72, Jalan Kampung Attap,Kampung Attap,50460 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
• Phone: +603-27266088
• Email: [email protected]

Parlo Tours is committed to giving personalized service to all of its clients. They set themselves apart from the competition owing to their numerous sub-teams, each with its own unique responsibilities and requirements. They offer both international outbound excursions as well as inbound trips, with a wide selection of itineraries that may be tailored to your preferences.

Whether you are looking for domestic or international destinations- one of our lists will have what you need!

I'm currently the editor at FunEmpire Media. I've over 8 years of experience in the media industry discovering the best local businesses, places and things to do. From lifestyle, entertainment, food, travel, education and more, I strive to curate the very best in Malaysia.

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What hotels, hostels and apartments are located near reliance travel, klang.

There is a list of nearest hotels: Hotel Viva is a three stars hotel located at 21 & 23 LORONG BATU NILAM 10A Bandang Bulit Tinggi, Selangor, in 260 meters south . Hotel Wonderful located at B3, Lorong Batu Nilam 3F, Bandar Bukit Tinggi, Selangor, in 309 meters northeast . Dream Hotel is a four stars hotel located at No B1-57,Jalan Batu Nilam 1,Bandar Bukit Tinggi,41200 Klang,Selangor., in 330 meters northeast . Dolphin Hotel located at 43-G,JALAN BAYU TINGGI 2A/KS6, BATU UNJUR, in 564 meters northeast . Hotel Centum is a two stars hotel located at 76, Jalan Batu Unjur 1, Taman Bayu Perdana, in 675 meters north . Premiere Hotel is a four stars hotel located at Bandar Bukit Tinggi, in 748 meters east . Euro Hotel Klang is a one star hotel located at 2654-2656, Persiaran Tengku Ampuan Rahimah, in 2.3 km north .

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• Kuala Lumpur Travel Agents

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Follow our news, recent searches, commuters in malaysia's klang valley are addicted to their cars. what can be done to encourage use of public transport, advertisement.

Klang Valley is served by a rail network comprising commuter rail, light rapid transit, mass rapid transit and monorail. (File photo: Bernama)

Vincent Tan

KUALA LUMPUR: Freelance public relations consultant Priya Menon lives on the border of Subang Jaya and Shah Alam, urban townships in the state of Selangor in Malaysia. 

She relies on her own car to meet her transportation needs, as the nearest Light Rail Transit (LRT) station is over 10km away from her house. The Keretapi Tanah Melayu (KTM) railway station, while closer, is 5km away. 

“I have to worry about my personal safety when walking on the side of the road, because there are no pedestrian walkways. 

“Moreover, the bus stop is inadequately shielded from rain, poorly lit, and there are no bus schedules on display,” Ms Priya said, adding that she does not recall seeing buses serving her housing area despite the presence of a bus stop. 

The rail network in Klang Valley, which covers the federal territory of Kuala Lumpur and the surrounding cities and municipalities in Selangor, has come a long way since the first intra-city rail transit system began operations in the mid-1990s. 

Today, the Klang Valley’s urban population, which numbers over 8 million, is served by a number of LRT, KTM, Mass Rapid Transit (MRT) and monorail lines running on a labyrinth of elevated, underground and on-street guideways.

Following its extension in 2016, the Kelana Jaya LRT Line spans 46.4km from Putra Heights in the southwest of Klang Valley to the northeast terminal of Gombak. 

The Ampang and Sri Petaling Lines jointly cover 45.1km and serve Kuala Lumpur as well as surrounding areas such as Cheras, Ampang, Puchong and Subang Jaya. 

Meanwhile, the Kajang Mass Rapid Transit (MRT) Line travels 47km between the northwest district of Sungai Buloh and the southeastern municipality of Kajang. 

There is also the recently-opened Putrajaya MRT Line, which will be further extended to connect the federal administrative centre to the suburb of Kampung Batu in Kuala Lumpur.  

In March this year, the Cabinet agreed to revive the MRT 3 Circle Line, which will connect to existing MRT, LRT, monorail and KTM lines in the Klang Valley and cover a total length of 50.8km.

In addition to these mass transit lines within the Klang Valley, KTMB also provides rail connection to neighbouring states, the East Coast and states on the Thai border. 

Looking to avoid the traffic jams when travelling to Malaysia? Consider these travel options

However, even with these rail lines in place, traffic jams are frequent in the city. 

For many, especially those who do not live near a public transport node, using a car or a motorcycle is often the most convenient way to get around.

Some of those who use public transport also have grouses about inconsistent schedules or poor infrastructure. 

To encourage more people to use public transport, the Malaysian government offered a month of free rides on LRT, MRT, KTM trains, and stage and feeder buses. 

The announcement was made by Prime Minister Ismail Sabri Yaakob on Jun 16  in conjunction with the launch of the first phase of the MRT Putrajaya line. 

The total cost, he said, would come up to RM155 million (US$35 million) for the one-month initiative. 

Will the free rides nudge more people towards public transportation? Not unless its reliability is improved, according to both commuters and experts. 

PRIVATE VEHICLE DEPENDENCE DRIVEN BY PAST POLICIES

Malaysians are known to be dependent on private vehicles, and there are several factors for this.

Public transport data analyst Aziff Azuddin said that reliance on private vehicles can be explained with the start of Malaysia’s road expansion policies in the 1960s, followed by the country’s first national car project Proton in the early 1980s. 

Noting that these two factors were not mutually exclusive, Mr Aziff said it was the pro-car policies since the 1980s that resulted in the country’s rapid motorisation. 

As Malaysia entered the car manufacturing industry, he explained, the government imposed high duties on imported cars. 

“These protectionist policies made Proton, the national car, the only affordable option for Malaysians. Ultimately, rapid motorisation necessitated car-centric urban planning,” Mr Aziff pointed out. 

Dr Nur Sabahiah Abdul Sukor, an associate professor in transportation engineering at Universiti Sains Malaysia, pointed to two particular factors - poorly-managed land use development and transportation systems - as significant reasons for the heavy reliance on cars. 

Prior to developing a piece of land, she explained, traffic impact assessments (TIA) have to be conducted to identify the need for any transport infrastructure improvements. 

The developers have to put in plans to minimise congestion, improve road safety and access, and also to mitigate the effects of the development projects.

However, Assoc Prof Nur Sabahiah noted that the TIA only considered the impact of motor vehicles, and as such, there is the tendency to widen roads to avoid congestion and accommodate future demand in car usage.

“Indirectly we keep on providing infrastructure that leads to car dependency.

“We have yet to put into practice the influence of land use development on all modes of transportation,” she said. 

In contrast, Assoc Prof Nur Sabahiah said, many developed countries had long switched from road widening to offering access to public transportation, foot traffic and cyclists. 

“In my opinion, the issue of heavy car dependency occurs because we failed to plan and forecast the demand for sustainable mobility when planning land use development,” she added. 

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First- and last-mile connectivity.

Many will cite the first- and last-mile problem as the main reason prompting them to choose driving over taking public transportation. 

For these people, getting to the transit stop closest to their homes or offices is more hassle than convenience.   

Mr Aziff, the public transport data analyst, noted that the first- and last-mile problem was a long-standing one, caused mainly by several factors such as lack of coordination and planning between local authorities and federal or state agencies.

Other factors included a largely inaccessible urban environment, and the government prioritising rail and highway megaprojects over pedestrian infrastructure. 

“More resources need to go into developing an integrated regional bus network, and improving pedestrianisation and micro-mobility infrastructure,” he said.

Assoc Prof Nur Sabahiah said the first- and last-mile connectivity was a crucial issue that needs to be tackled. 

For example, many bus stops are not linked to the residential areas with comfortable and safe pedestrian walkways, she said.

“It is confusing when bus stops are provided, but not access to these bus stops. Adequate accessibility is essential to encourage people to use public transport,” she said. 

While ride-hailing has helped fill this gap in the first- and last-mile connection, both experts agreed that this service is not sustainable due to costs, especially when they have to be taken regularly. 

Ms Serene Chng, who takes the LRT to work, is happy that the walk from her rented house in Petaling Jaya to the nearest station only takes 10 minutes. But she added that weather can sometimes be a deterrent when proper walkways are absent. 

“Walking can be troublesome and uncomfortable on hot days, especially if you are carrying something bulky. If it is raining, the walk can take twice as long,” she said. 

SERVICES AND FACILITIES HAVE TO BE IMPROVED

Last month, a road safety expert was quoted by Malaysian media as saying that the number of vehicles nationwide has exceeded the country’s population. 

Professor Dr Kulanthayan KC Man from Universiti Putra Malaysia stated that as of 2021, there are 33.3 million registered vehicles versus 32.6 million people. 

However, this was refuted by former transport minister Liow Tiong Lai and former Road Transport Department’s director-general Abd Ghafar Yusof, who both said the figure was likely the number of vehicles registered with the department since its incorporation in 1946. 

Regardless of the total, traffic data showed that Kuala Lumpur roads were more congested than before the pandemic, Malaysian media reported in May, citing TomTom Traffic Index.

In response, KTMB chief executive officer Mohd Rani Hisham Samsudin said Malaysians generally viewed public transport as a nuisance, and that KTMB’s network was not operating at full capacity. 

His statement was met with criticisms from Malaysian social media users, who voiced their discontent with KTMB’s unreliable service and poor first- and last-mile access. 

Payroll executive Nur Amira Amrom Hakim, who used to take the KTM Komuter service from the Klang Valley back to her hometown Tanjung Malim on the Perak-Selangor border, said the service’s unreliability had driven her to get her own car. 

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“This was just from Sungai Buloh (within urban Klang Valley) to Tanjung Malim, and the train frequency was very inconsistent, which made planning trips difficult, especially as a student,” she said. 

The one-month free rides offered by the government were also criticised, with many users complaining about long waiting times during peak hours, inconsistent schedules and poor station infrastructure. 

“Lower train and bus frequencies, frequent breakdowns and overcrowding, and dysfunctional walkways and escalators have become more apparent,” said an online citizen group, Association For The Improvement Of Mass Transit (TRANSIT Malaysia), in a statement. 

Improving public transport reliability would have been a more sustainable method of boosting ridership, it added. 

The RM155 million subsidy allocated could have been used to create and manage an urban public transport trust fund and cross-subsidy programme, it said. 

“Klang Valley citizens are not looking for free rides. They are looking for user-friendly, convenient, frequent, and highly accessible public transport.” 

“At minimum, they want their buses and trains to be safe and reliable. Meanwhile, Malaysians outside the Klang Valley are wondering when they will get serious attention for their public transport needs,” the group added.

Ms Chng concurred with the suggestion to spend the subsidy on improving service and facilities. 

The upward-bound escalator at the station she disembarks for work has been out of service for two months, she said. 

HOW TO ENCOURAGE PUBLIC TRANSPORT TAKE-UP

Notwithstanding its shortcomings, the rail networks in the Klang Valley have indeed become an integral part of the lives of some urbanites. 

Oil and gas engineer Eddie Tuen said he purchased an apartment in Bangsar South, Kuala Lumpur, just so he could take an LRT train to his office in the city centre. 

“Previously, travel was maddening. I had to spend at least three hours a day driving between my family home in Klang and Kuala Lumpur, getting stuck in traffic jams,” said the 41-year-old. 

His apartment is within 10 minutes of walking distance of an LRT station and the train ride to his office takes an average of 30 minutes.  

His decision to relocate from Klang to Kuala Lumpur has helped him save on fuel, tolls, parking and car maintenance, and most importantly, time. 

What is important in encouraging more people to use public transport is providing services that meet the needs of time-conscious city dwellers, Assoc Prof Nur Sabahiah noted.

“I believe that when the infrastructure for public transport is well provided, there will be a mode shift from cars to other transportation options. 

“But, we must understand that this shift is not about creating a car-free city, or making car drivers’ lives miserable,” she said.

Creating sustainable public transport also does not mean penalising the local automotive industry, she added.

Citing the examples of Japan and Korea, she said that they are well-known automotive production centres with congestion problems but also have good public transport infrastructure. 

Mr Aziff, on the other hand, said making private vehicles an unattractive option by increasing road taxes or implementing congestion charges might be the easiest route, but these cannot exist in a vacuum.  

“The government and local authorities also have to concurrently create an environment that incentivises public transport use when using a car or motorcycle becomes expensive,” he said. 

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