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  • Transportation

Guide to Suica Cards

How to get a Suica Card and more

Sarah Endarastya

For a convenient and stress-free travel experience, both around Tokyo and in regions beyond, it’s worth investing in a Suica card. This debit-style transportation card is popular with both residents of Japan and visitors alike. Take the hassle out of trying to figure out metro routes and ticket costs by purchasing a rechargeable Suica card.

What is a Suica card?

Suica is a debit-style transportation card sold by the JR Rail Company in its Tokyo train station hubs, as well as in locations such as Haneda and Narita Airports. This distinctive bright green card with its penguin logo can be used almost indefinitely – it doesn’t expire unless a period of ten years has passed between uses, and any monetary balance remains unaffected in that time.

What are the benefits of having a Suica card?

Above all – convenience. With Japan still often considered a cash-based society , it pays to have a multi-purpose card that can take care of most of your travel needs, but the Suica IC card can achieve a lot more:

  • Tap-and-go access to trains, buses and trams around Japan. More >
  • Pay at vending machines, shops and restaurants. More >
  • Access to luggage storage lockers at stations. More >

How are Suica and PASMO different?

Many first-time visitors to Japan may often wonder what are the differences between Suica and PASMO – another IC travel card often mentioned.

PASMO cards are transportation cards that are designed and sold by Tokyo Metro. Suica cards are designed and sold by Japan Rail (JR).

Aside from their outward appearance, there is virtually no difference in usage between the Suica and PASMO cards. For travelers or visitors staying near the center of Tokyo, which has an abundance of Tokyo metro stations, it may simply be easier to purchase a PASMO card from the nearest station instead of making the trek to a more outlying JR rail station.

How can I purchase a Suica?

Suica cards can be purchased from ticket machines in most of Tokyo’s main JR rail stations (ie Tokyo, Hamamatsucho, Shimbashi, Shinjuku, Shibuya, etc). English instructions walk buyers through the steps needed to obtain a card. Cards can be personalized or left blank – if personalized, a card that is lost can later be identified and reclaimed with proof of identification.

Cards require an initial ¥500 deposit, though this can be reclaimed when returning the card (inside the station) at the end of your holiday.

How to top up a Suica

Cards can be topped up immediately, or at regular intervals as needed. When charging the card, cash can be added in increments of ¥1000. Suica cards can hold a balance of up to ¥20,000. Only yen cash can be used to add money to a Suica card. Credit cards are not accepted.

You can also top up a Suica at most ticket machines, even at non-JR stations, such as Tokyo Metro, as well as buses that accept Suica/PASMO.

Did you know? If you are caught out and run out of charge on the card when arriving at a station, you can even top-up at special kiosks inside the gates before you exit. It reduces the need to worry about trying to calculate the exact fare between stations.

For children aged 6-11, a special youth Suica card can be obtained. Marked with the kanji for small (小), this card entitles younger users to a discount of 50% on the regular train fare. Youth Suica cannot be purchased at the self-service kiosks and must be bought in person from a JR staff member in one of the JR train offices. Presentation of identification or of the minor him or herself may be required.

Step-by-step guide to buying the Suica

  • Find the nearest ticket vending machine.
  • Touch the 'English' button on the right corner of the monitor to switch languages for easier use.
  • Select 'Purchase New Suica' on the lower left panel.
  • You'll have 3 options: MySuica (for personalization - useful if needing to reclaim a lost card), Suica and Charge.
  • There are several options you can choose, from ¥1000 to ¥10,000 (including the deposit cost of ¥500).
  • Insert cash.
  • And finally, take your Suica card, change, and receipt.

Returning your Suica when leaving Japan

If you decide not to keep your Suica for future use, you may return it to any JR rail office.

If any amount of money over ¥220 is left on the card, the JR company will charge a fee of ¥220 to process a refund and return the remaining amount to you. If the balance is under ¥220, no refund is issued and the balance is zeroed out.

(This includes balances such as ¥80, that would end up in negative numbers upon subtraction of the refund fee. The balance is simply zeroed out with no penalty to the card holder.)

However, all customers will receive the initial ¥500 deposit back upon turning in the card.

Where can I use my Suica card?

Travel with suica.

Suica are most commonly used as transportation passes, which users simply tap over the ticket gate to gain entry to the train tracks and tap again to exit a station, where the fare for the journey is automatically calculated and debited. There is a small discount on single journeys for those that use a Suica pass compared to those that rely strictly on paper tickets.

While cards emblazoned with Suica are sold in Tokyo, these JR-sponsored passes are also usable on regional forms of transportation.

Since 2013, Suica can be used interchangeably with the regional IC cards, like Kansai's ICOCA and PiTaPa, Nagoya's TOICA and Manaca, Sapporo's Kitaca, Fukuoka's SUGOCA and Hayakaken and Kyushu's nimoca. Hiroshima's street car/trams also support Suica, as well as several other regional transport systems.

Note that continuous travel between different regions of Japan is not possible just on a Suica alone.

Shop with Suica

Suica can also be used to make purchases at vending machines marked with the card’s logo. Simply tap the card against the machine’s card reader, select the product of your choice, and tap your card a second time to complete the purchase.

Many convenience stores also now provide an option for Suica holders to use their card to pay for purchases. Look for the card reader at the cash register and follow the clerk’s instructions or the instructions on the screen.

Many restaurant chains also support payments by Suica – just look for the familiar green logo near the payment terminal.

Luggage Storage

A number of lockers in Japan have begun switching to a coinless system, where users access their bags with a Suica or other debit-style transportation card.

Often found in train stations, these lockers don’t require a key for entry, and instead provide an entry code to be used in conjunction with the Suica card when reclaiming any baggage.

  • Public Transport
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By Sarah Endarastya

Community writer

Suica Card

Information

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  • Portuguese, Portugal

The transport prepaid card, a must-have for any trip to Japan!

The transport prepaid card, a must-have for any trip to Japan!

©Nattaphat Saysuwan / 123RF

With this card you can board the Tokyo metro ...

With this card you can board the Tokyo metro ...

©Kasto / 123RF

Tokyo Subway Map

Tokyo Subway Map

©flamiaki8 / 123RF

Many other means of transport are accessible everywhere in Japan such as Kyoto buses ...

Many other means of transport are accessible everywhere in Japan such as Kyoto buses ...

©Phuong Nguyen Duy / 123RF

... Or many other trains and buses all over Japan!

... Or many other trains and buses throughout Japan!

©Prasit Rodphan / 123RF

  • Description

Suica Pre-paid Transport pass

  • A0909C1A-93FB-4548-8F2A-CE5CA53C0BF6 Created with sketchtool. Can be used as an electronic wallet
  • A0909C1A-93FB-4548-8F2A-CE5CA53C0BF6 Created with sketchtool. Pre-charged and ready to use
  • Valid in Tokyo and other major cities
  • Add to favorites

*NOTE* The SUICA IC Card is currently out of stock. 

To travel around cities such as tokyo, osaka, kyoto, and more, take a look at some of our other pre-paid ticket/card options:.

  • Travel around Japan with the new Welcome Suica card . 

This card is the best alternative, as it works similarly to the Suica card, for a set period of 28 days. Please note, it can only be first charged in the Tokyo area. 

  • Travel around  Tokyo   with the   Tokyo Subway Pass .
  • Travel around  Osaka with the   Osaka Subway and Bus Pass .  
  • Travel around  Kyoto with the  Kyoto One Day Pass-Buss .
  • Travel around the  Kansai Region   with the  Kansai Thru Pass .

Other pass options:  

The japan rail pass:.

The National Japan Rail Pass allows unlimited access to a majority of the Japan Railway Network throughout Japan , including within major cities. 

The pass will see a price increase as of October 1st, so book your pass by September 29th to purchase it at its current price for use up to the end of December! 

Order your Japan Rail Pass here .  

Regional Passes: 

There are a number of regional passes we offer that allow unlimited travel within specific regions of Japan .

If your destination city is within one of these regions, consider a regional pass to get fully covered access to the transportation there and in the surrounding area!

Take a look at all of our regional pass options here .

The Suica card is a prepaid chip card that allows use of most forms of public transport (metro, trains, buses, monorail and taxis) in Japan. The card is charged for each journey or purchase by simply touching the terminals displaying the Suica card logo. 

  • The Suica card is already loaded and ready for use. You will be able to add credit during your stay if necessary. 
  • Only one Suica card per person is required: once the credit has been used up, the card can be topped up at the station as many times as needed.
  • The Suica card can be purchased prior to your departure to Japan , without affecting its operation.

The card was created by the company JR East, but can also be used throughout Japan on other prepaid card networks, such as Pasmo.

Suica card validity

The Suica card can be used in the majority of Japanese public transport: subways, buses and all local trains, as well as in buses and taxis displaying the Suica logo.

Please note that the Suica card does not work on express trains, shinkansen, highway buses or airport shuttles.

Electronic wallet

The card also functions as an electronic wallet . You can make small purchases on board trains, at vending machines, mini-markets, shops and restaurants displaying one of the Suica card symbols. It can also be used to pay for taxis and station lockers.

For more information, visit the official JR East website .

Practical information on the Suica card

  • The Suica card is ready to use and already credited with 2000 yen (including a 500 yen deposit). To recover the deposit, you will have to return your card in Tokyo only, at JR East stations.
  • You can keep your Suica card for your next trip. It will remain valid for 10 years.
  • The Suica cards we offer are non-personal and are reserved for adult travellers. Children's Suica cards can be purchased directly in Japan.
  • Although it is now possible to load your Suica card onto your phone and use it as a payment card linked to your bank account, we strongly advise against doing so. Indeed, if you do, the physical card is no longer usable, and unjustified withdrawals have been noted among some users; certainly due to the link with a non-Japanese bank card and the inherent international money transfers. Japan Experience cannot be held responsible for these inconveniences, as the sale was made for a physical Suica card only.

Common questions related to the suica card

What is a pasmo or a Suica card ?

A Pasmo Card or Suica Card is a rechargeable smart card used throughout Japan for travel on trains, buses, and subways. Similar to the Navigo pass in Paris or the Oyster card in London, the Pasmo or Suica card is very easy to use: simply tap it against the automated gates in train stations or on the readed on the bus, and the cost of your journey is automatically deducted. The card is rechargeable at any time.The Pasmo or Suica card also functions as an electronic wallet to make small purchases or to pay for services, such as parking spots. New : The Pasmo passport is a new Pasmo dedicated for visitors. It has a nice design but is not refundable after 28 days. 

What is the difference between the Pasmo card and Suica card?

WHAT IS THE DIFFERENCE BETWEEN THE PASMO CARD AND SUICA CARD?

The  Pasmo  card and  Suica  card are sold by different companies. However, they work the same way and can be used in the same places. They are for example comparable with Mastercard and Visa credit cards, which belong to different companies but can be used in the same way. The only small difference is the location where you can give your card back and receive your deposit.If you would like to return your Pasmo card at the end of your trip, you can only return it within the Tokyo area. Head to a station of a non JR subway line (for instance : the Keihin or Keisei lines), or the stations at Narita or Haneda Airports. Your remaining balance and ¥500 deposit will be returned to you.If you want to return your Suica card at the end of your stay, you can only do this in the Tokyo region. In order to get a refund, go into any other JR East station. You will then be able to recover the 500 yen deposit.

How do I get my Pasmo or Suica card?

You can have your Pasmo or Suica card delivered to your home before your departure, or directly in Japan (for example at your hotel). Your card will be sent at the same time as your rail pass, if applicable.

You can also come and collect your Pasmo card or Suica card directly in one of our agencies.

The suica / pasmo cards can be purchased before your trip to Japan, without any impact on their use.

Pasmo or Suica cards usage and restrictions

CAN THE PASMO OR SUICA CARDS BE USED IN ALL OF JAPAN?

Although originally created only for use in Tokyo, since March 2013, the Pasmo card can be used on virtually all rail networks in Japan, as well as many bus lines. Similarly, the Suica card, founded in 2001 by the JR East company, provides access to virtually all rail networks in Japan as well as many subway lines and buses. Look for the special logo below in train stations or on buses to see if they accept IC cards.

WHICH TRAINS CAN I TAKE WITH THE PASMO OR SUICA CARD?

Train stations that accept Pasmo or Suica cards will display the logo shown to the left.  Pasmo or Suica cards can be used to travel on:

  • JR train lines 
  • Privately owned train lines 
  • On the Tokyo subway system 

Please note that Pasmo or Suica cards cannot be used on limited express trains or shinkansen. Suica cards are not valid on long distance buses (highway bus) or airport shuttles.

CAN I TAKE THE BUS WITH A PASMO OR SUICA CARD?

You can use a Pasmo and Suica card on most buses in the Tokyo area, as well as in other Japanese cities, and even a few inter-city and overnight buses. Buses accepting Pasmo and / or Suica cards will always display the Pasmo logo and / or Suica logo shown below.

IN WHICH STORES CAN I USE A PASMO OR SUICA CARD?

Pasmo and Suica cards can be used as electronic wallets in stores that display the symbol shown here as an example:

  • Combini (Japanese convenience stores) 
  • In trains 
  • Shops inside train stations 
  • Vending machines 
  • Certain restaurants 

You can also use the Pasmo and Suica cards to pay for certain services such as lockers, parking and taxis.

IS MY PASMO OR SUICA CARD REGISTERED TO MY NAME? CAN I GIVE IT AWAY?

All our Pasmo and Suica cards are non-registered. It is therefore possible to give your Pasmo card or Suica card to a family member or friend if you no longer require it.

CAN I KEEP MY CARD FOR MY NEXT TRIP TO JAPAN?

Yes, you can. Pasmo and Suica cards do not expire for 10 years.

How do I top up a Pasmo or Suica card?

IS MY PASMO OR SUICA CARD ALREADY CHARGED?

Yes, your  Pasmo  or  Suica card  is already charged and has ¥2000 on it (including the ¥500 deposit).

HOW CAN I TOP UP A PASMO OR SUICA CARD?

You can top up a Pasmo or Suica card in stations at ticket machines, or on buses that accept Pasmo and/or Suica cards. You can only use cash to top up your card. Instructions will be in both Japanese and English.

Quick guide of how to use the machines : 

It is really easy to recharge your suica transport card. You can recharge it on the automatic machine provided for this purpose, in any station. Moreover, the terminals are available in several languages and you will always find English. Step 1: Select the load button on the main screen and insert your card. Step 2: You can then choose to recharge your card, view the remaining amount on your account and print it.  Step 3: Select the amount of money you want to insert. You can choose between 1000, 2000, 3000, 4000, 5000, or 10 000 yens. Usually you will have to pay in cash. Still few machines accept card or contactless. Also, it often do not take small change or coins. Step 4: Take your change if you have some and get your card back!

IS THERE A MINIMUM OR MAXIMUM AMOUNT?

You can add between ¥1,000 and ¥20,000 to your card at one time.

HOW DO I CHECK HOW MUCH MONEY IS LEFT ON MY CARD?

The remaining credit is displayed when you place your Pasmo or Suica card vending terminals in stations or on the reader in the bus.You can also check the amount by placing your Pasmo or Suica card into a ticket machine, which can also print a history of your trips.

IF I MAKE A MISTAKE WHILE CHARGING MY CARD, WHAT SHOULD I DO?

Please take your card to a station attendant immediately. You can be reimbursed if you have not used your card since topping it up.

Where do I return a Pasmo or Suica card? Can I get the deposit back?

If you would like to return your Pasmo card at the end of your trip, you can only return it within the Tokyo area. Head to a station of a non JR subway line (for instance : the Keihin or Keisei lines), or the stations at Narita or Haneda Airports. Your remaining balance and ¥500 deposit will be returned to you.

If you want to return your Suica card at the end of your stay, you can only do this in the Tokyo region. In order to get a refund, go into any other JR East station. You will then be able to recover the 500 yen deposit.

What can i do if my pasmo or suica card is lost or stolen?

Because the Pasmo and Suica cards sold on our website are not registered to an individual, unfortunately they are not eligible for a refund or a replacement.

What are the cancellation conditions and fees for Pasmo and Suica cards?

Is there an app for the suica card?

There is indeed an application for the suica card, however, you should know that : For Apple users, the app is only available for Iphone 8 and above and the latest IOS. It can also be downloaded and used on applewatch. It takes the form of a credit card and facilitates contactless purchases. For Android users, for the moment the app is only available in Japan.

The Suica is out of stock for the moment due to the supply chain situation. We highly recommend that you would buy our Welcome Suica card , our Tokyo Subway Pass or our Kansai Rail Way Pass .

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What is it?

How to buy and use a suica, where to purchase, using your suica card – getting around, using your suica card – e-money, recharge the suica, validity period, important notification, suica card sales to be discontinued.

Suica card

Sales of JR East's Suica card (image of a penguin on the front) will be discontinued for the time being as of June 8 due to a worldwide semiconductor shortage.

By presenting a Suica pamphlet when shopping with Suica Get picture postcards!

The Suica is a prepaid e-money card for moving around and shopping. There is no more need to buy a ticket from a vending machine. Just touch your Suica to the ticket gate and the fare is automatically deducted from your Suica. The Suica can be used not only for JR East trains, but subways and buses as well. See the Suica Map for transportation systems you can use with the Suica.

The Suica can also be used to pay for things with e-money. Buy soft drinks and coffee from vending machines and on the train. Even buy a newspaper at the station kiosk without fiddling for coins. For traveling in Japan, the Suica makes a more pleasant trip.

Sales prices starting April 2014

Note: Prices include a deposit of 500 yen. The difference between the adult's card and the child's card is the amount deducted when using transportation. When using a child's Suica card, the child's fare is deducted, and when using an adult's Suica card, the adult's fare is deducted.

Multifunction Ticket Vending Machines

The Suica can be purchased in major JR EAST stations at Multifunction Ticket Vending Machines, JR Ticket Offices (Midori-no-madoguchi).

JR EAST Travel Service Center (Tokyo Station)

JR EAST Travel Service Center (Shinjuku Station)

JR EAST Travel Service Center (Shibuya Station)

JR EAST Travel Service Center (Ikebukuro Station)

JR EAST Travel Service Center (Ueno Station)

JR EAST Travel Service Center (Hamamatsucho Station)

JR EAST Travel Service Center (Narita)

JR EAST Travel Service Center (Haneda)

Riding Trains

Riding Trains

  • Simply touch the Suica card to the reader at the ticket gate when out and about. There is no need to purchase a ticket from a vending machine.
  • The fare is automatically calculated at the station where you get off.
  • When you get off the train, the fare will be calculated at that station. If the balance is insufficient, however, you will need to add more money to your Suica.

Note: Additional tickets must be purchased to use the Suica for travel on a limited express, express or Green Car. The Suica cannot be used for travel on the Shinkansen.

Valid Areas and Transportation Systems

  • The Suica can be used on JR East lines in the Tokyo metropolitan area as well as for subways, buses and the Tokyo Monorail that connects Haneda Airport with Tokyo.
  • In addition to the Tokyo area, the Suica can be used for certain transportation systems in the Sendai and Niigata, Hokkaido, Tokai, West Japan and Kyushu areas.

Click here for the map of Tokyo metropolitan area [PDF/4.39MB]

Click here for the map of Tokyo metropolitan area (Quick Reference) [PDF/1.25MB]

Regions where the Suica can be used

The Suica can be used on other smart card transportation systems, too!

The Suica cannot be used for continuous travel between areas. The use of transportation begun in one area must be ended in that area. When crossing from one area to another, first leave the ticket gate and then re-enter.

  • The Suica can be used not only for transportation but for shopping as well.
  • You can use your Suica to make purchases onboard trains as well as from vending machines, to rent coin lockers and for spending at convenience stores and restaurants.

The Suica can be used wherever the below logos are displayed.

The Suica can be used wherever the below logos are displayed.

To get your wonderful picture postcards, present your receipt showing a Suica purchase of 500 yen or more along with a Suica pamphlet at one of two great malls in Tokyo: ecute Tokyo (located in JR Tokyo Station) or mAAch ecute KANDA MANSEIBASHI (approximately 5 minutes walk from JR Akihabara Station).

  • Limit one set of postcards per pamphlet.
  • This campaign will be over once all postcards are given out.
  • You can receive a postcard even by copying the Suica pamphlet and bringing that with you.

Suica pamphlet

A receipt showing a Suica purchase of at least 500 yen or more

Suica pamphlet

Tokyo Station/Manseibashi Station (in the old days)

Tokyo Station/mAAch ecute KANDA MANSEIBASHI (today)

A set of picture postcards

Suica pamphlet distribution locations

  • Distribution is also available at select stations.
  • Some Travel Service Centers are closed during the end-of-year and New Year's holiday season.

Gift redemption centers

Ecute tokyo (in japanese only).

ecute Tokyo Map

Gift redemption center: Event space "ikisui"

Location: Inside JR Tokyo Station

Note: Only receipts from a shop in ecute Tokyo are valid for redemption at ecute Tokyo.

mAAch ecute KANDA MANSEIBASHI

mAAch ecute KANDA MANSEIBASHI Map

Gift redemption center: "LIBRARY"

Location: Approximately 5 minutes walk from JR Akihabara Station

Note: Only receipts from a shop in mAAch ecute KANDA MANSEIBASHI are valid for redemption at mAAch ecute KANDA MANSEIBASHI.

  • The Suica can be loaded and used as many times as desired.
  • The Suica can be loaded up to a maximum of 20,000 yen at Automatic Ticket Vending Machines and Fare Adjustment Machines displaying the Suica mark.
  • Only yen may be used to load a card. A credit card cannot be used to load a Suica.

An Automatic Ticket Vending Machine enabled for the Suica

  • Suica cards issued by JR East Japan can be returned only at JR East stations. Suica cards issued by the Tokyo Monorail or elsewhere cannot be returned to JR East. Refer to the issuing company for further details on how to return them.
  • When the card is returned, the deposit of 500 yen is returned along with any remaining amount.
  • There is a charge of 220 yen to return a Suica card, which is deducted from the total. For refunds, a fee of 220 yen is subtracted from the total (a result of less than zero is considered zero), and then the initial 500 yen deposit is added.

Refund examples

  • With a balance of 1,000 yen, the fee of 220 yen is subtracted for 780 yen, and then the deposit of 500 yen is added for a refund of 1,280 yen.
  • When the balance is 100 yen, subtracting the fee leaves less than zero, so the amount is considered zero, and then the deposit of 500 yen is added for a total refund of 500 yen.
  • When the balance is zero, subtracting the fee leaves less than zero, so the amount is considered zero, and then the deposit of 500 yen is added for a total refund of 500 yen.
  • If not used for a period of 10 years, the Suica becomes invalid. For such invalid cards, the following options are available:
  • Get a replacement Suica card The charge on the invalid Suica will be transferred to your new card.
  • Get a refund A refund will be made after subtracting a refund fee from the charge on the invalid Suica. The initial deposit of 500 yen will also be refunded.
  • Lost Suica cards cannot be reissued.
  • When traveling outside the Suica valid area please purchase a ticket beforehand.

Special Promotion

The suica video is available for viewing..

The Suica video is available for viewing.

【Suica】Suica allows you to pay for trains, buses, and shopping with a single card!

Go to details

Suica Pamphlet [PDF/783KB]

Suica Pamphlet

The instructions for using Suica are put together in a single pamphlet.

Open PDF File

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suica travel card japan

Suica, Pasmo, Icoca and seven more of Japan's most popular IC cards were made compatible with each other in 2013, making it possible to travel on almost all trains , subways and buses in most of Japan's largest cities with just a single of these cards.

What is an IC card?

IC cards are rechargeable cards that can be used to conveniently pay fares on public transportation and to make payments at many vending machines , shops and restaurants by simply touching the card on a reader for about one second. Dozens of train and bus operators across Japan have started issuing their own IC cards since 2001.

Instead of physical IC cards, it is possible to use digital versions of some of the cards on mobile phones ; however, at present, oversea tourists can do this only if they own an Iphone .

What are the ten major IC cards?

The following ten major IC cards are compatible with each other:

What is covered and what is not?

The ten cards are valid on virtually all trains, subways and buses in most of Japan's major cities, including Tokyo , Osaka , Kyoto , Nagoya and Fukuoka . But there are a few issues to keep in mind:

It is not possible to travel outside IC card areas. Both, the origin and destination stations have to be located inside the IC card's coverage area. Furthermore, it is not possible to use an IC card to travel between disjoined IC card areas (except when using shinkansen trains; see details below). For example, you cannot use it to travel between Tokyo and Sendai .

IC cards can be used on selected shinkansen lines, but need some set-up before use. There are currently three different systems:

  • On the Tokaido/Sanyo/Kyushu Shinkansen IC cards can be used on the Tokaido / Sanyo / Kyushu Shinkansen via the Tokaido Sanyo Kyushu Shinkansen Online Reservation Service . In order to do so, one or more IC cards and a credit card have to be registered on the website or app (note that the app is available only in a limited number of countries and known as smart EX). Afterwards, it is possible to purchase shinkansen tickets online and use the registered IC cards to pass through the shinkansen ticket gates. Fares are charged to the registered credit card rather than subtracted from the IC cards' balance.
  • On shinkansen in eastern and northern Japan It is possible to use regular IC cards on all shinkansen trains in eastern and northern Japan by purchasing e-tickets through JR East's reservation website . Fares are charged to the registered credit card rather than subtracted from the IC cards' balance.
  • On shinkansen operated by JR East Regular IC cards can be used on non-reserved seats along the Tohoku, Akita, Yamagata , Joetsu and Hokuriku Shinkansen trains (Hokuriku Shinkansen only between Tokyo and Joetsu-Myoko stations). Before you can use an IC card for this service, which is known as "Touch de Go", a one-time set-up procedure is required at a ticket machine. Fares will be subtracted from the IC card's balance.

When riding other trains that require a supplement fee, e.g. limited express trains, travelers can use the IC card to pay the base fare when passing through the ticket gates, but the supplement ticket needs to be purchased separately at a ticket machine, office or online.

Many highway buses cannot be paid by IC card.

The table below shows in more detail the coverage of the IC cards:

How to use IC cards?

When passing automatic ticket gates, touch the card onto the card reader for about one second (rather than inserting it into the ticket slot). The applicable fare will be automatically deducted when you exit through the ticket gate at your destination station. When riding buses , card readers are placed at the entrance and/or exit of the bus. A card cannot be shared by multiple travelers for the same ride. Each traveler needs a separate card.

suica travel card japan

Is there a discount over regular tickets?

IC cards generally do not provide any discounts over regular tickets. But in Greater Tokyo , Niigata and Sendai , train fares can differ by a few yen depending on whether an IC card or a paper ticket is used. This is because fares are rounded to the nearest ten yen in case of paper tickets, but not rounded in case of IC cards. Around central Tokyo, payment by IC card is always cheaper than payment by paper ticket (by up to nine yen), but outside of central Tokyo, either ticket type can be up to five yen cheaper than the other.

Where to get an IC card?

IC cards can be purchased at ticket machines and ticket counters of the issuing railway companies. The initial cost consists of a refundable deposit of 500 yen plus an initial amount (typically 1500 yen) to be charged onto the card. For a surcharge, Suica and Pasmo cards can also be purchased and sent to you before the start of your trip through Japan Experience . Last but not least, Iphone users can add Suica, Pasmo and Icoca cards to Apple Pay .

Are there digital versions of the IC cards?

Iphone 8 and later models can be set up to serve as Suica, Pasmo and Icoca cards by adding the cards to Apple Pay, but note that some credit cards issued outside of Japan cannot be used to charge your card.

Android phones can be used as IC cards through the "Mobile Suica", "Mobile Pasmo" and "Mobile Icoca" apps; however, the apps are targeted at residents of Japan and difficult or impossible to use for visitors to Japan. Specifically, they require Osaifu Keitai compatibility, which is not provided by most phones sold outside of Japan, come in Japanese only, and require an address in Japan and possibly a credit card that has been issued in Japan.

Which IC card shall I get?

The IC cards are virtually identical to each other in terms of coverage. The cards differ mainly on where they can be purchased and refunded. Therefore, most people will want to purchase the card available in the first city they visit, e.g. Suica or Pasmo in Tokyo or Icoca in Osaka . If you load a digital card onto your mobile phone , then you have the choice of Suica, Pasmo or Icoca regardless of your geographical location.

suica travel card japan

How to recharge IC cards?

IC cards can be recharged at ticket machines and special re-charging machines found in strategically meaningful locations. They can also be recharged at stations of companies other than the issuing company, e.g. Suica can also be recharged in Osaka . Furthermore, many convenience stores allow IC cards to be recharged at the cashier. The maximum amount to be charged onto a card is 20,000 yen.

How to check the current balance?

The current credit balance is shown on a small display whenever you pass a ticket gate or make a payment at a store. Furthermore, the balance can be checked at ticket machines together with a usage history.

How to get back the 500 yen refundable deposit?

Bring your card to the ticket counter of the issuing operator in order to get back your 500 yen deposit. Unused credit can also be refunded; however, most companies will subtract a 220 yen handling fee from the remaining balance. Note that IC cards can be returned only to the issuing company, e.g. it is not possible to return a Suica card in Osaka or an Icoca card in Tokyo .

Is there an expiry date?

Cards become invalid if they are not used for ten years.

Besides regular cards, there are personalized cards which can be replaced if lost (handling fee applies), commuter cards which also serve as a commuter pass, and cards for children.

Questions? Ask in our forum .

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Story See More of Japan With the Help of the Suica Card The All-in-One Tourist Card to Travel and Shop By JNTO on 13 January 2023

Figuring out ticketing machines at train and bus stations and how to get to popular destinations in Japan can be challenging for foreigners but there are some hacks you can do for a fuss-free travel experience such as getting a Suica card. 

suica card

Please note that this information is current as of January 2023 and may be subject to change.

Issued by the East Japan Railway Company (JR East), the Suica card , easily recognised through its penguin mascot motif, is a prepaid, rechargeable card that you can use for many purposes. 

Besides using it for JR East train lines, it can also be used for many bus lines, major convenience stores, vending machines, and even coin lockers. Covering a wide transportation network extending beyond the Tokyo metropolitan area, the all-in-one Suica card is easily one of the most popular and convenient tourist cards! 

Where Can I Use the Suica Card?

Getting Around Japan:

jr east train line

The Suica card can be used for the JR East train lines in Tokyo’s metropolitan area. It can also be used for many buses and subways. This is good to have handy for the Tokyo Monorail, which connects Haneda Airport with Tokyo, too. Tourists who are contemplating their choices will also be pleased to know that the Suica card is fully compatible with the Tokyo metropolitan area’s Pasmo system.

Outside of Tokyo, it can be used in areas where Kitaca, PASMO, TOICA, manaca, ICOCA, PiTaPa, SUGOCA, nimoca, Hayakaken, and odeca are available; these can be used from Hokkaido to Okinawa for railways, buses and more. However, do note that the Suica cannot be used for continuous travel between areas. When crossing from one area to another, you have to first exit the ticket gate and then enter the next station.

Some modes of transportation such as certain highway buses and express trains do not accept the Suica card since you may need to book and pay in advance to use these. To avoid confusion and optimise your travel plans, do check for the latest updates because the valid usage area is constantly expanding. 

front of suica card

Shopping With Ease:

More than just a transport card, the versatile Suica card can be used for shopping as well. A wide variety of retailers have started to accept the Suica card as a means of payment, which means the Suica card is your tap-and-go wallet. 

You don’t have to worry about not having enough cash on hand as this easy and convenient option can help you pay at many establishments.

vending machine that accepts suica card payment

For a start, you can use the Suica card to pay for purchases at major local convenience store chains that many tourists love. Adding to the list are beverage vending machines, supermarkets, drug stores, cafes and even some fast-food chains. The full list of stores can be found here , or just keep a look out for the Suica and partners’ logos displayed at the store.

Where to Buy and How to Top-Up the Suica Card?

jr east ticket station

Travellers flying in from Narita or Haneda International Airport can purchase a Suica card easily at JR East Travel Service Centers. You can also buy a prepaid Suica card from ticketing machines at major JR East train stations and JR Ticket Offices (Midori-no-madoguchi).

Expect to pay JPY1,000 for the initial purchase of a Suica card, which includes a JPY500 deposit fee that is fully refundable when you return the card. However, do note that a charge of JPY220 is deducted upon return. (If there is less than JPY220 left on your card, it will not be refunded.) 

jr east train station

You can easily top up your Suica card at Automatic Ticket Vending Machines and Multi-Functional Ticketing Machines found at train stations and most convenience stores. The rechargeable amounts available are JPY500; JPY1,000; JPY2,000; JPY3,000; JPY5,000; and JPY10,000. You can load a minimum amount of JPY1,000 at convenience stores. 

Short-term visitors can also consider the special Welcome Suica card. This tourist card with a sakura design comes without a JPY500 deposit fee but is valid for only four weeks and the balance credit cannot be refunded. It makes a cute souvenir to take home for memories.

welcome suica card

If effortless travel and shopping convenience matter greatly to you, the Suica card is one good thing to have when exploring Japan. Reduce the stresses of public transport and shopping language barriers. Navigate Japan as the locals do; simply tap the card and go! 

*Suica is a trademark of East Japan Railway Company.  

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The Suica Card: A Travel Essential in Japan

Suica is the name of an electronic prepaid card that allows an easy simple use of public transportation network in Japan as well as to pay at some shops and vending machines. The Suica system of virtual wallet is debited each time its holder uses it and help travel faster by metro, train or bus throughout the archipelago.

We have already mentioned the Suica in other various articles on Kanpai-Japan, as a useful complement to the Japan Rail Pass . This card has become such an essential item to any traveler in Japan that it seemed crucial to describe it in great length in an article. Suica was introduced in the early 2000’s, and at the same time we began traveling Japan we found out it was a necessary tool, but we came to realize not everybody was aware of how convenient it was.

Suica is a prepaid multiuse magnetic card (FeliCa IC technology by Sony) mainly used as a means of payment for transportation fees but also for small purchases in a great number of partner shops. In Japan, where 200 million IC cards have been issued as of 2021 (that is to say more than 150% of the total Japanese population!), and especially in urban areas, the prepaid card has become a real institution thanks to the time it saves and its convenience. It is an individual card (one card per holder), name registered when purchased in Japan, but not name specific when bought in advance from a registered travel agency.

The homophone スイカ suika means "watermelon," but the name of the card we are discussing here is the acronym for Super Urban Intelligent CArd . The initial intent was to facilitate the use of railway networks in greater Tokyo and the archipelago's other megalopoli. In Japan, the base for setting a regional train  🚅 or metro fare is almost systematically the distance. It means that when you buy an individual ticket, you must check the amount beforehand with maps that are only in Japanese and can be a jumble, to buy a ticket at the right amount. Not really flexible and hard to understand for foreigners...Furthermore, several companies can share the same networks and just buying a ticket can be a head-scratcher.

🚃 Operating the reloadable "pass"

The Suica card was established in November 2001 by the national railways company Japan Rail (more precisely JR East) to break free from those constraints with an electronic wallet: the card is swiped at the entrance gate of the departure station, and at the exit at the arrival station. Regardless of the train companies or number of trains used, the exact fee will automatically be debited from the card and displayed on the pay-gate's control screen.

Miscellaneous information about the Suica card:

  • As often in Japan, cash is king and Suica makes no exception: you can only reload it with coins or bills, but not with a bank card.
  • If you do not have enough credit on your card to pay the fee, you will have to reload it at a ticket vending machine to get out of the station.
  • The maximum amount the card can contain is ¥20,000 (~US$127.26).
  • If the card is lost, the amount cannot be refunded.
  • Important: the Suica card cannot replace a JR Pass , but often comes as a complement.

It may happen that a bug or a technical malfunction prevents you from using the exit gate. No need to panic: Just go to the information desk and say ___から来ました ( ___ kara keemashta ), which means "I'm coming from ___ ." For example, if you took the train/metro at Shibuya , say " Shibuya kara keemashta " and the station attendant will debit the fare from your card, whilst checking its condition.

However, it is not possible to enter and exit the same station (for example to cross it or hand it to someone) with the Suica. It will then be necessary to find the station attendants near the gates and pay ¥140 (~US$0.89).

Seasoned travelers in Japan appreciated the combined ticket "N'EX+Suica", but it is not on sale anymore since 2013, March 31. Moreover, the Narita Express fare cannot be paid by Suica, and buying a ticket is necessary.

Since 24 December 2014, the Suica card can be used on the bus network in Kyoto .

Ordinary Suica Card

💴 Prices and discounts

Until August 1st, 2023, you could purchase the Suica upon arrival in Japan, at the airport or at one of the JR stations, such as stations on the Yamanote Line in Tokyo. Say スイカカードを買いたいです。( Suica caado o kaitaidess ) which means "I want to buy a Suica card." It was also possible to buy the card at any time from a vending machine in the station.

The card costs ¥2,000 (~US$12.73) which includes a ¥500 (~US$3.18) deposit and gives you an immediately useable starting balance of ¥1,500 (~US$9.54). Use your card as you like and reload it when needed at any station where you can find a vending machine marked with the Suica logo.

Returning the card can only be made in the area where it was bought, meaning the greater Tokyo for Suica. The deposit and the remaining balance are then refunded, minus a ¥210 (~US$1.34) return fee. However, as the Suica can be used for a period up to ten years, you can keep it for your next trip to Japan .

Children can have their own Child card: the purchase price is the same, but each swipe cost half the usual price.

On a side note, the use of prepaid cards like Suica grants a small discount (about 5%) on most of transportation fares. Therefore, each trip cost a little bit less , which can be an additional advantage, especially if you use it a lot.

Since August 2, 2023, the classic Suica is no longer available anymore in Japan.

🏪 Suica, beyond Transportation

The prepaid card is considered essential in Japan because its usage is not limited to transportation . Beyond the metro where Western tourists mostly use it, Suica is a convenient method of payment for train tickets (on 52 lines throughout the country), buses, many vending machines, as well as a lot of small neighborhood shops like konbini and many restaurants.

The popularity of the Suica system has led to its adaptation to another must-have tool: The smartphone  📱 . Most Japanese cell phones can now use the Suica function through the NFC protocol (contactless payment). This system is called "mobile-Suica" and turns phones into what is called saifu-keitai (財布携帯) in Japan, which literally means "Cell phone-wallet." Since 2016, October 25, Apple has implemented a Suica function on the iPhone (starting from version 7 only in Japan, then for all devices with iPhone 8 and X).

Even giants like Amazon and Nintendo have adopted Suica. For example, Wii U and New 3DS game consoles equipped with NFC accept payment by Suica and Pasmo. Even arcades increasingly accept payment by prepaid cards, especially since the successive rises of VAT in April 2014 and October 2019 on the ¥100 (~US$0.64) base fee.

JR does not forget its hobby collectors; frequent redesigns of its penguin mascot, special version releases, and limited editions either in time (mostly around special events) or in limited quantity. One of the most memorable was the special "Tokyo Station," with only 15,000 cards released on December 20, 2014. The design was so popular, with 1.7 million of orders in the following two months, that a reedition was announced!

🗾 The other pay-as-you-go cards: Pasmo, Icoca...

With its 42,1 million users, Suica is the most widely used card in Japan. But other cards are available in most city hubs throughout the country:

  • Pasmo in Tokyo (22 million users) and its monthly subscription system by Tokyo Metro – for tourists, Pasmo’s use is quite similar to Suica’s ;
  • Icoca (7,7 million users) and PiTaPa for Kansai :Kyoto, Osaka , Nara region;
  • Manaca (2,8 million users) and Toica for Nagoya and Tokai region;
  • Hayakaken and Nimoca / Sugoca for Fukuoka and Kyushu island;
  • Okica in Okinawa (to use only with the airport’s monorail from spring 2020);
  • Kitaca for Hokkaido .

Before 2013, March 23, each card was only useable in their respective region and not compatible with one another. Now, each card works on every network (except in Hiroshima ), making them more convenient and comfortable to use. It is now possible to pay transportation fees in 4,275 out of 9,000 stations in Japan, and even in more than 200,000 shops and restaurants throughout the country and climbing.

suica travel card japan

On June 8th, 2023 the JR East company announced that due to a shortage of semiconductors, the classic Suica can no longer be supplied anymore to travel agencies spanning the globe. The Pasmo card is also affected by this sales suspension. The cards retroactively purchased are valid and still usable, but it has become difficult to buy new ones.

Moreover, travelers who purchase their IC card in Japan have to provide personal information (name, gender and date of birth) now.

Since August 2, 2023, it is not possible to purchase an ordinary Suica or a Pasmo in Japan anymore. As for the Welcome Suica, the stocks are also very limited and it is currently only purchasable at Narita and Haneda airports.

Once the last of the classical Suica stocks run out, tourists will have to buy the Welcome Suica, with a special attention on its expiry date (displayed on the paper receipt) at the time of purchase.

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Ultimate Suica Card Guide: Perfect Travel Card in Japan

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April 30, 2024

Suica Card

Welcome Suica Card Sale

Welcome Suica&JR Line One Day Pass (Pick up at Haneda Airport)

What is Suica Card?

What is Suica Card?

Source: JR East official website

Suica Card is a prepaid smart card that allows you to use most public transport, including JR East lines, subways, buses, and even some taxis. The card can also be used for shopping at convenience stores, vending machines, and other retail outlets. There is also children Suica card available. The difference between the adult's card and the child's card is the amount deducted in transportation. When using a child's Suica card, the child's fare is deducted, and when using an adult's Suica card, the adult's fare is deducted.

The Suica Card is applicable in the Greater Tokyo Area, the Tohoku region, and the Hokuriku region. It can also be used in other regions of Japan where the ICOCA, Kitaca, PASMO, TOICA, manaca, PiTaPa, SUGOCA, nimoca, or Hayakaken systems are accepted .

Suica Card Payment

Two Types of Suica Cards: Welcome Suica Card & Suica Card

Two Types of Suica Cards: Welcome Suica Card&Suica Card

Welcome Suica Card Tokyo

Welcome Suica Card Tokyo

Suica Card Tokyo offers the following benefits:

  • Enjoy unlimited rides on JR local trains and rapid train non-reserved seats for one day in the 23 wards of Tokyo and the Tokyo Monorail Line Seats
  • One-day unlimited rides on the Tokyo Monorail line between Haneda Airport and Hamaka-cho.

Suica Card Tokyo Applicable Areas

Valid on JR East lines in the Tokyo metropolitan area as well as for subways, buses and the Tokyo Monorail that connects Haneda Airport with Tokyo.

In addition to the Tokyo area, the Welcome Suica can be used for certain transportation systems in the Sendai and Niigata, Hokkaido, Tokai, West Japan and Kyushu areas.

Suica Card Tokyo Applicable Areas

Where to buy a Welcome Suica Card Tokyo?

How to Charge My Suica Card?

How to Use a Welcome Suica Card?

How to Use a Welcome Suica Card?

Welcome Suica card is a popular contactless smart card used for electronic payment in Japan, primarily for public transportation. If you want to learn how to use it, here is a general procedure you might follow:

  • 1. Purchase the Welcome Suica card : You can purchase the card in JR EAST Travel Service Centers, which located in Narita Airport and Haneda Airport.
  • 2. Activate the Welcome Suica card: Once you obtained the card, top up your Welcome Suica card to start your journey.
  • 3. Use your Welcome Suica card: Keep the card in your card holder, then tap it onto the automatic ticket gate for a second to pay automatically.
  • 4. Check your card balance: When you passes through the gate, your remaining balance and validality will be showed after you tap your Welcome Suica card.
  • 5. Shopping&Dining: Apart from public transportation, Welcome Suica card can also be used at a wide range of stores, vending machines, and coin lockers.
  • 6. Recharge your Welcome Suica card: The Welcome Suica can be recharged and used as many times as desired during its validity period, which can charged up to a maximum of 20,000 yen at Automatic Ticket Vending Machines.

Welcome Suica Card Vending Machines

Tips for Using Welcome Suica Card

Tips for Using Welcome Suica Card

  • 1. No refunds can be made, regardless of the validity period status or balance loaded on the card.
  • 2. When recharging your card, only yen may be used to recharge. A credit card cannot be used to top up a Welcome Suica card.
  • 3. The Welcome Suica can be topped up to a maximum of 20,000 yen at Automatic Ticket Vending Machines.
  • 4. The Welcome Suica is valid for 28 days , including the date of purchase.

Where to Buy Suica Card?

How to charge my suica card.

The Suica card can be charged in major JR EAST stations at Multifunction Ticket Vending Machines, JR Ticket Offices (Midori-no-madoguchi). Here's the photo guide to show you how to charge your Suica Card.

How to Charge My Suica Card?

Source: Photo by Lily Crossley-Baxter

Tips for Charging the Suica Card

  • You can only use Japanese yen to charge your Suica Card, credit card is not allowed. However, you could use a credit card to purchase a commuter pass and top up your Suica card at the same time.
  • Apart from Ticket Vending Machines, you can also charge your Suica card at a convenience store, the ATM in the store, or the cash register.
  • The minimum charging amount would be 500 yen , and the maximum amount would be 20,000 yen .

How to Add a Suica Card to Apple wallet?

How to Add a Suica Card to Apple wallet?

Requirements

  • An Apple ID that you used to sign in on your device, with two-factor authentication enabled.
  • An iPhone 8 or iPhone 8 Plus or later, or an Apple Watch Series 3 or later, with the latest version of iOS or watchOS.
  • Apple Pay payment card already in Wallet for adding money to Suica card.
  • Stable network Connectivity.

How to Add a New Suica Card on Your iPhone or Apple Watch?

Select the Suica card you need to add.

How to Transfer a Physical Suica Card to Your iPhone or Apple Watch?

You can transfer your physical Suica card and its current balance to Apple Wallet. After the transfer, your physical card won't work and your deposit will be added to your Suica balance in Apple Wallet.

Tap "Agree" to transfer your physical Suica Card to your iPhone or Apple Watch.

How to Recharge Your Suica Card with Apple Pay?

How to Recharge Your Suica Card with Apple Pay

FAQs about Suica Card

What is the difference between suica and welcome suica, is it worth buying a suica card, how can i recharge my welcome suica card, how to check my suica card balance, can i use the welcome suica card on multiple transports in japan, can two people share the same suica card.

Suica Card Guide

  • 1. Welcome Suica Card Sale
  • 2. What is Suica Card?
  • 3. Two Types of Suica Cards: Welcome Suica Card & Suica Card
  • 4. Welcome Suica Card Tokyo
  • 5. How to Use a Welcome Suica Card?
  • 6. Tips for Using Welcome Suica Card
  • 7. Where to Buy Suica Card?
  • 8. How to Charge My Suica Card?
  • 9. How to Add a Suica Card to Apple wallet?

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2024 Welcome Suica Card for Tourists in Japan: Price, Where to Buy & FAQs

At the time of our Japan spring trip , we still managed to buy our Suica Card at Tokyo Station. However, as of writing, the selling of the original green Suica Card has been temporarily suspended due to the worldwide shortage of semiconductors. Not to worry though, you can still buy the Welcome Suica Card for tourists  valid for 28 days as an alternative.

BUY WELCOME SUICA

We’ve created this guide for everything you need to know about this tourist card in Japan, from its price and where to buy to frequently asked questions.

What is a Japan Welcome Suica Card?

Japan Welcome Suica Card

The Welcome Suica is an alternative smart card for tourists in Japan, similar to Taiwan EasyCard , Hong Kong Octopus Card , and Korea tourist cards including the T-Money Card . Like the green Suica , the red Welcome Suica can be used for public transportation including trains, buses, and taxis. It can also be used to pay for convenience stores and vending machines in Japan.

Japan Welcome Suica Card usage

Your Welcome Suica can be used for the following:

1. Public transportation in Japan

Tokyo Train

The main use of the Welcome Suica is for public transportation like JR East trains, subways, buses, and even taxis with the Suica logo.

2. Convenience stores

7-Eleven in Tokyo

When you buy from convenience stores like 7-Eleven, Family Mart, and Lawson, you can use your Welcome Suica to pay.

3. Vending machines

If you buy drinks or coffee from vending machines, you can use your Welcome Suica to pay, especially if you don’t have enough coins or cash with you.

4. Restaurants

You may also use your Welcome Suica to pay for your food in some Japanese restaurants. You can look for the Suica logo or simply ask the restaurant to be sure.

If you need to use lockers to store your luggage or things, you can pay with your Welcome Suica as well.

Which Japan areas can I use my Welcome Suica Card?

Suica map

The Welcome Suica is acceptable in the following areas:

1. JR East Lines in the Tokyo Metropolitan Area, as well as buses, subways, and Tokyo Monorail connecting Haneda Airport with Tokyo.

2. Specific transport systems in other parts of Japan including Sendai, Niigata, Hokkaido, Tokai, West Japan, and Kyushu.

What is NOT covered by the Welcome Suica Card?

The Welcome Suica can’t be used for rides on the Shinkansen (bullet train), express trains, highway buses, and airport shuttles. You have to buy separate Japan tickets or rail passes for these types of transport.

BUY SHINKANSEN TICKETS

How much is a Welcome Suica Card?

The card itself is free, but you need to top up money from ¥1,000 to ¥10,000 . You can recharge your card as many times as you want but with a maximum top-up of only ¥20,000.

Do note that you can only reload your Welcome Suica with Japanese Yen currency. Credit cards can’t be used for top-up.

Where to buy a Welcome Suica Card in 2024?

There are several options to buy your Welcome Suica, but if you’re asking, “Can I buy a Welcome Suica Card online?” Yes, definitely. We highly recommend that you secure your Welcome Suica before your flight so you’ll be at ease knowing you already have this travel essential before arriving in Japan.

Option 1: Klook (online)

Welcome Suica

Welcome Suica + JR Lines One-Day Pass

  • Card price: ¥1,500 (US$10)
  • Top-up not included
  • Nice feature: One-day unlimited Rides on Tokyo JR trains and Tokyo Monorail Line
  • Pick-up location: NINJA WiFi Counter on 3F, Departure Hall, Terminal 3 of Haneda Airport

GET WELCOME SUICA

Option 2: Haneda Airport (on-site)

If you are unable to secure your Welcome Suica online , you may still buy it directly at the following locations of Haneda Airport Terminal 3 (Tokyo Monorail Station):

  • JR EAST Travel Service Center
  • Welcome Suica vending machines
  • Only one Welcome Suica is sold per person.
  • After purchasing the Welcome Suica, keep the Reference Paper when traveling in Japan as the staff may ask for it. It contains the validity period and discount ticket details you won’t see on the card itself.

How to use the Welcome Suica Card

Like any other tourist card, you just have to tap the Welcome Suica on the card reader of the ticket gate. Your fare will be deducted from your balance upon exit.

Japan Welcome Suica Card frequently asked questions (FAQs)

suica travel card japan

1. How do I put money on my Welcome Suica Card?

To top up or put money on your Welcome Suica, you can go to:

Option 1: Ticket machines

Look for any ticket machine with a Welcome Suica mark at Japan’s airports and subway stations, and top up your card by following these steps:

1. Put your Welcome Suica in the card slot. 2. Select your desired amount. 3. Insert the cash you selected. 4. Card will be ejected with the new amount.

Option 2: Convenience stores

You may also proceed to convenience stores in Japan like 7-Eleven. They usually have Seven Bank ATM machines where you can reload your card.

2. What is the difference between Suica and Welcome Suica?

The Welcome Suica was particularly made for tourists in Japan. Unlike the green Suica with a penguin design, the red Welcome Suica with a sakura design does not have a deposit so you can keep the card as a Japan souvenir.

3. Can foreigners buy a Welcome Suica Card?

Definitely! It’s really meant for tourists so you can buy it online or from designated selling outlets in Haneda Airport.

4. Can I buy Welcome Suica at Narita Airport?

Previously, you may purchase your Welcome Suica at Narita Airport, Haneda Airport, and main stations in Japan. However, at the moment, it is only limited to Haneda Airport. You may proceed to JR EAST Travel Service Center and Welcome Suica vending machines at Terminal 3 (Tokyo Monorail) Station of Haneda Airport.

You may visit the JR East official website for the latest information on where to buy the Welcome Suica.

5. Can one card be used by multiple persons at the same time?

No, each person needs to have their own Welcome Suica. You cannot use one card to tap and pay for multiple persons at once.

6. Does the Welcome Suica Card expire?

Yes, the Welcome Suica is only valid for 28 days. There is no refund for any balance after the card expires, so be sure to use the amount before the validity period.

7. Is my Welcome Suica Card refundable?

Your Welcome Suica is NOT refundable. Any amount left will not be refunded once the card expires. It’s best to use the remaining balance during the 28-day validity.

8. Can I reuse my Welcome Suica Card?

While you can reload your Welcome Suica as many times as you want with a maximum top-up of ¥20,000, you cannot reuse the physical card itself after it expires in 28 days. You can only keep it as a souvenir, and you will need to buy another one when you return to Japan.

That’s pretty much everything you need to know about the Welcome Suica Card in Japan.

Read our other Japan articles to help plan your trip:

  • Japan Suica card guide
  • Japan SIM card or pocket WiFi guide
  • What to eat in Japan

suica travel card japan

Inside Kyoto

A Kyoto Travel Guide

Suica, Pasmo, Icoca: The Complete IC Card Guide and Decision Tree

IC cards like Suica, Pasmo and Icoca are the easiest way to pay for nearly everything in Japan. Here’s the complete guide to physical and digital IC cards and a handy decision tree to help you choose which card to buy or install on your phone.

Welcome Suica card

The Takeaway

  • First, IC cards are incredibly convenient. You can use them to pay for almost anything in Japan (the main exceptions are shinkansen trips and hotels/ryokan).
  • IC cards all work the same way everywhere (ie, they are not city-specific). So, you just need one for your whole trip.
  • The Tokyo IC cards called Suica and Pasmo are no longer available to tourists. However, Welcome Suica and Pasmo Passport cards are available at Haneda and Narita, and Pasmo Passport is available in Tokyo.

You can also buy a Welcome Suica card online from Japan Experience and have it delivered to your home address before you leave for your Japan trip.

  • Other IC cards like Icoca (sold in Kansai) are available to tourists.
  • You can charge IC cards at convenience stores, 7-11 ATMs and many train/subway stations.
  • If you have an iPhone with an American Express or MasterCard linked to your Apple Wallet, you can install a digital Suica or Pasmo card, which works exactly like a physical Suica or Pasmo.
  • If you get a physical Icoca card in Kansai, you can import it into your Apple Wallet even if it’s not linked to Amex or MasterCard. You can then charge it with cash.
  • If all this is too confusing, relax: You don’t need an IC card! Cash and credit cards work just fine in Japan, as always.

Decision Tree

Here’s a decision tree to help you figure out which IC card you should get and where to get it. This covers both digital and physical IC cards. All the details that go into this decision tree can be found below.

IC card decision tree

The Details

What is an ic card.

An IC card is a prepaid integrated circuit card that allows you to make all kinds of purchases in Japan. The most common types are Suica and Pasmo, which are sold in Tokyo, and Icoca, which is sold in Kansai. Special versions of Suica and Pasmo are available to tourists and these are called Welcome Suica and Pasmo Passport.

Suica card copyright tsuda

Why Get an IC Card?

IC cards are incredibly convenient. They allow you to make purchases without winding up with a pocket full of loose change. They also allow you to ride local transport without ever having to calculate the fare; you just tap in and tap out (make sure you have sufficient balance on your card to cover your journey).

Tapping a digital Icoca at a train station copyright Mike Rogers

Where Can You Use an IC Card? Are They City-Specific?

IC cards are not city specific – they all work everywhere Japan. For example, if you buy an Icoca in Kansai, you can then use it in Tokyo, Hokkaido, Kyushu etc. Or, you can buy a Welcome Suica or Pasmo Passport in Tokyo and use it in Kyoto, Osaka and elsewhere. You can use an IC card to make almost any small purchase in Japan (as long as the place has an IC card reader). Here are some places you can use your IC card:

  • local trains (both JR and private lines)
  • local buses
  • convenience stores
  • many restaurants
  • coin lockers
  • vending machines

For more details on using an IC card (or a digital IC card, which works the same way), see this article .

Welcome Suica Machine at Haneda copyright Florentyna Loew

Where Can You Get an IC Card?

Most foreign travelers will arrive in Tokyo at Narita or Haneda airports. You can get Welcome Suica cards at Haneda and Narita, and Pasmo Passport cards at those airports as well as some offices in Tokyo (ordinary Suica and Pasmo cards are no longer for sale to tourists due to chip shortages). For details on buying a Welcome Suica or Pasmo Passport on arrival in Tokyo, see this page . If you arrive at Kansai International Airport, you can buy an ordinary Icoca card at the airport or in Kyoto or Osaka. Other major Japanese cities also have their own versions of the IC card.

IC card machine at a JR station copyright Chris Rowthorn

Where Can You Charge an IC Card?

You can charge an IC card at train and subway stations that have IC card charging machines, at most convenience stores, and at 7-11 ATMs in Japan. Note that you must use cash to charge the card. For more on charging IC cards, see this page .

Digital Icoca card on iPhone copyright Mike Rogers

You May Be Able to Install a Digital IC Card if You Have an iPhone

If you have an iPhone, you may be able to install a digital IC card on your phone. This saves you from having to carry around a physical card. In order to do so, your Apple Wallet must be linked to a MasterCard or American Express card (note that not all Amex and MasterCards can be linked to Apple Wallet). If your Apple Wallet is only linked to a Visa card, this will not work. To learn how to add a digital IC card to your iPhone, see this page . Finally, if your Apple Wallet is not linked to a MasterCard or Amex card, you can still import a physical Icoca card into your phone (see later in this article).

Icoca machines at Kyoto Station copyright Chris Rowthorn

You Can Buy a Physical Icoca Card in Kansai

If you’re landing at Kansai International Airport or traveling to Kansai (Kyoto, Osaka, Kobe, Nara etc) after soon after arriving in Japan, you can buy an ordinary Icoca IC card from a vending machine at the airport or at any big train station in Kansai. Look for bank of Icoca machines; the pink ones sell the cards and the blue ones are for charging. If you’ve got an iPhone, you can then import it into your phone (whether or not your Apple Wallet is linked to Amex or MasterCard).

Importing an Icoca into an iPhone copyright Mike Rogers

You Can Import a Physical Icoca Card Into an iPhone

If you can get a physical Icoca card in Kansai and you have an iPhone, you can import the physical Icoca into your iPhone. It doesn’t matter if your Apple Wallet is linked to a MasterCard or Amex card. To learn how to do this, see this page . You can then charge your digital Icoca card at all the same places you’d charge a physical IC card (see earlier in this article for details).

Japanese yen cash copyright Japanexperterna.se

You Don’t Need an IC Card!

If all this is just too confusing, or you just like to go old school, don’t worry: You don’t need an IC card. Japan is one of the world’s most cash-friendly societies and you can use Japanese yen cash anywhere. Of course, you’ll also want to have a credit card or two for bigger purchases. For more details, see Getting Money in Japan .

Kyoto Vacation Checklist

  • For all the essentials in a brief overview, see my First Time In Kyoto guide
  • Check Kyoto accommodation availability on Booking.com and Agoda.com - often you can book with no upfront payment and free cancellation
  • You can buy shinkansen (bullet train) tickets online from Klook - popular routes include Tokyo to Kyoto , Kyoto to Osaka and Kyoto to Tokyo
  • Need tips on where to stay? See my one page guide Where To Stay In Kyoto
  • See my comprehensive Packing List For Japan
  • You can buy an eSim to activate in Japan or buy a data-only SIM card online for collection when you arrive at Tokyo's Narita or Haneda Airports or Kansai International Airport . You can also rent an unlimited data pocket wifi router
  • Compare Japan flight prices and timings to find the best deals
  • If you're making frequent train journeys during your visit, you might save money with Japan Rail Pass – see if it's worth it for you
  • A prepaid Welcome Suica card makes travelling around Kyoto easy – here's how
  • World Nomads offers simple and flexible travel insurance. Buy at home or while traveling and claim online from anywhere in the world
  • Do you want help planning your trip? Chris Rowthorn and his team of Japan experts at Japan Travel Consulting can help

Kyoto District Map

suica travel card japan

  • Central Kyoto
  • Northwest Kyoto
  • Northern Higashiyama
  • Southern Higashiyama
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  • Kyoto Station Area
  • South East Kyoto

Disclosure: InsideKyoto.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com and amazon.co.uk. World Nomads provides travel insurance for travellers in over 100 countries. As an affiliate, we receive a fee when you get a quote from World Nomads using this link. We do not represent World Nomads. This is information only and not a recommendation to buy travel insurance.

Truly Tokyo

A Tokyo Travel Guide

How To Get an IC Card (Suica, PASMO, etc) in 2024

Here’s a full rundown of how to get an IC card like Suica or Pasmo to pay for almost everything in Japan in 2024.

Example of a Japanese Welcome Suica IC card

We always recommend that travellers buy an IC card like PASMO or Suica in Japan, as having one makes getting around in Japan a breeze. In addition to paying for local transport like subways and buses, you can pay for nearly everything with an IC card.

During 2023, there was a semiconductor shortage and Suica and Pasmo card sales were suspended.

In 2024, IC cards specifically intended for tourists were issued. These are the Welcome Suica and Pasmo Passport cards.

  • If you have an iPhone 8 and above, you can buy Welcome Suica or Pasmo Passport directly on your iPhone and add it to your Apple Wallet .
  • You can buy a Welcome Suica card online and have it sent to your home before you leave for Japan.
  • You can get a Welcome Suica on Pasmo Passport on arrival at Narita Airport or Haneda Airport - be prepared for queues. Full details below.

Example of a Japanese PASMO Passport IC card

What Are These Tourist-Only Travel Cards?

The special tourist-only IC cards are called PASMO Passport and the Welcome Suica , which are issued by different companies. Functionally, they are identical and fully interchangeable, but we’ve outlined the key differences below:

PASMO Passport

  • Valid for 28 days, after which it expires. No refunds available, so make sure you use all the cash balance before you depart.
  • You must show your passport to the sales staff to prove that you’re a non-resident visiting Japan.
  • It currently costs ¥1,500. This is the amount you’ll have loaded onto your card, as they’ve waived the ¥500 issuing fee. No word on how long that will last.
  • You can buy one on arrival at Haneda and Narita Airports. You can also buy them at a few train or subways stations in Tokyo itself (but check the following link below carefully for the present sales locations as these change all the time). This link takes you to a list of sales counters .

Advertisements in Japanese and English, displayed at train station counters, suggesting visitors purchase a PASMO Passport IC card

Welcome Suica

  • You can purchase one from the vending machine at Haneda Airport or the JR East Travel Service Centers at Narita Airport.
  • If you’re purchasing one on behalf of a child aged 6 to 11 years old, you’ll need to show their passport (at the JR ticket office at the airport).
  • You can load it with cash in thousand-yen increments to start with.
  • You can only buy it at Narita or Haneda Airport.

Which One Should I Get?

Functionally, it doesn’t matter which one you buy. For example, you might decide you want the cute Hello Kitty-themed PASMO card as a souvenir instead of the sakura-themed Welcome Suica card and base your decision on that. If you’re in a hurry to get out of the airport, you may also decide to just buy the PASMO Passport in the city.

IC card sales counter in Tokyo Metro Ginza Station, located near exit B6

For this reason, we’d recommend purchasing the Welcome Suica on arrival at Narita or Haneda Airport. It’s likely that you’ll have to wait in line, but it’s well worth the time spent here for hassle-free train travel afterwards. Plus, you don’t have to show your ID!

A long queue of people waiting to use the Welcome Suica IC card vending machines at Haneda Airport

Here’s how you get a Welcome Suica card

Where to buy it.

As of 10 August 2023, you can only purchase the Welcome Suica card at the following locations:

  • JR-EAST Travel Service Center at Narita Airport Terminal Stations 1 and 2/3
  • The Welcome Suica vending machine on the Arrivals floor at Haneda Airport Terminal 3 Station, Tokyo Monorail Haneda Airport Line

Don’t forget to buy it on arriving at the airport in Tokyo!

If your flight lands at Narita Airport, head to the nearest JR-EAST Travel Service Center in Narita. There are two such centers in Narita: one in Airport Terminal 1 Station and one in Terminal 2/3 Station.

For the purposes of this article, we’ll show you how to do this at the vending machine on the Arrivals floor at Terminal 3 of Haneda Airport. This is where all international flights land at Haneda and it’s the most straightforward way to get one — just keep in mind that you’ll need to queue and the line can be long during busy seasons.

People using the Welcome Suica IC card vending machines at Haneda Airport

First, find the vending machine at Haneda Airport

After customs, you’ll be on the Arrivals floor. Follow the signs to the Tokyo Monorail. The vending machine is to the left of the ticket barriers. You can’t miss it. Have cash ready and get in line. Note: We’ve been hearing rumors that sales at the vending machine will be discontinued. If this is the case, PASMO Passport cards will be available from the Keikyu Line service counter, which is roughly opposite the Tokyo Monorail entrance.

Close up of a Welcome Suica IC card vending machine displaying the choice of four languages

Follow the instructions on the screen

1. Choose your language (we selected English).

Information screen on a Welcome Suica IC card vending machine

2. Hit “Accept” for the Adult Card.

– If you are purchasing a Child Card, the attendant nearby will likely ask to see a passport.

Touchcreen on a Welcome Suica IC card vending machine, allowing buyers to to charge the card in thousand-yen increments

3. Insert the amount of money you’d like to put on the card.

A newly-purchased Welcome Suica IC card and accompanying information printout

4. Voila! A card. Make sure you keep the slip of paper that comes with it. This reference paper contains information about the validity period of your Welcome Suica, but you’ll also need to show it if the staff ask to see it.

Other Options

The Kansai version of Suica/PASMO is called ICOCA and it’s available at large JR Stations in Kansai, as well as at Kansai International Airport. So, if you’re starting your trip in Kansai, pick one up and you can use it everywhere in Japan, just like Suica/PASMO.

Also, if you have a relatively new iPhone model and have Apple Pay, you can get a Suica or PASMO card on your phone . Just note that you can only top it up with a MasterCard or American Express card, or using cash at train and subway stations in Japan.

Finally, you can buy a Welcome Suica card online and have it sent to your home before you leave for Japan.

Tokyo Vacation Checklist

  • For all the essentials in a brief overview, see my First Time In Tokyo guide
  • Check Tokyo accommodation availability and pricing on Booking.com and Agoda.com - often you can book with no upfront payment and free cancellation
  • Need tips on where to stay? See my one page guide Where To Stay In Tokyo
  • You can buy shinkansen (bullet train) tickets online from Klook - popular routes include Tokyo to Kyoto , Tokyo to Osaka and Tokyo to Hiroshima
  • You can buy an eSim to activate in Japan or buy a Japan SIM card online for collection on arrival at Tokyo Narita or Haneda airports. Or rent an unlimited data pocket wifi router
  • See my comprehensive Packing List For Japan
  • Compare airline flight prices and timings for the best Japan flight deals . Check my guides to arriving at Narita Airport and at Haneda Airport .
  • If you're visiting more than one city, you might save money with a Japan Rail Pass – see if it's worth it for you
  • A prepaid Welcome Suica card makes travelling around Tokyo much easier - here's how
  • World Nomads offers simple and flexible travel insurance. Buy at home or while traveling and claim online from anywhere in the world
  • Do you want help planning your trip? Chris Rowthorn and his team of Japan experts at Japan Travel Consulting can help

Tokyo District Map

suica travel card japan

  • Imperial Palace Area
  • Tokyo Station
  • Shimbashi Shiodome Hamamatsucho Shinagawa
  • Akihabara Kanda
  • Roppongi Akasaka
  • Harajuku Aoyama
  • Ebisu Daikanyama Meguro

Disclosure: trulytokyo.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com and amazon.co.uk. World Nomads provides travel insurance for travellers in over 100 countries. As an affiliate, we receive a fee when you get a quote from World Nomads using this link. We do not represent World Nomads. This is information only and not a recommendation to buy travel insurance.

Select your language

Suica Card

  • Transportation

Guide to Suica Cards

How to get a suica card and more.

For a convenient and stress-free travel experience, both around Tokyo and in regions beyond, it’s worth investing in a Suica card. This debit-style transportation card is popular with both residents of Japan and visitors alike. Take the hassle out of trying to figure out metro routes and ticket costs by purchasing a rechargeable Suica card.

What is a Suica card?

Suica is a debit-style transportation card sold by the JR Rail Company in its Tokyo train station hubs, as well as in locations such as Haneda and Narita Airports. This distinctive bright green card with its penguin logo can be used almost indefinitely – it doesn’t expire unless a period of ten years has passed between uses, and any monetary balance remains unaffected in that time.

What are the benefits of having a Suica card?

Above all – convenience. With Japan still often considered a cash-based society , it pays to have a multi-purpose card that can take care of most of your travel needs, but the Suica IC card can achieve a lot more:

  • Tap-and-go access to trains, buses and trams around Japan. More >
  • Pay at vending machines, shops and restaurants. More >
  • Access to luggage storage lockers at stations. More >

How are Suica and PASMO different?

Many first-time visitors to Japan may often wonder what are the differences between Suica and PASMO – another IC travel card often mentioned.

PASMO cards are transportation cards that are designed and sold by Tokyo Metro. Suica cards are designed and sold by Japan Rail (JR).

Aside from their outward appearance, there is virtually no difference in usage between the Suica and PASMO cards. For travelers or visitors staying near the center of Tokyo, which has an abundance of Tokyo metro stations, it may simply be easier to purchase a PASMO card from the nearest station instead of making the trek to a more outlying JR rail station.

How can I purchase a Suica?

Suica cards can be purchased from ticket machines in most of Tokyo’s main JR rail stations (ie Tokyo, Hamamatsucho, Shimbashi, Shinjuku, Shibuya, etc). English instructions walk buyers through the steps needed to obtain a card. Cards can be personalized or left blank – if personalized, a card that is lost can later be identified and reclaimed with proof of identification.

Cards require an initial ¥500 deposit, though this can be reclaimed when returning the card (inside the station) at the end of your holiday.

How to top up a Suica

Cards can be topped up immediately, or at regular intervals as needed. When charging the card, cash can be added in increments of ¥1000. Suica cards can hold a balance of up to ¥20,000. Only yen cash can be used to add money to a Suica card. Credit cards are not accepted.

You can also top up a Suica at most ticket machines, even at non-JR stations, such as Tokyo Metro, as well as buses that accept Suica/PASMO.

Did you know? If you are caught out and run out of charge on the card when arriving at a station, you can even top-up at special kiosks inside the gates before you exit. It reduces the need to worry about trying to calculate the exact fare between stations.

For children aged 6-11, a special youth Suica card can be obtained. Marked with the kanji for small (小), this card entitles younger users to a discount of 50% on the regular train fare. Youth Suica cannot be purchased at the self-service kiosks and must be bought in person from a JR staff member in one of the JR train offices. Presentation of identification or of the minor him or herself may be required.

Step-by-step guide to buying the Suica

Select &#39;Purchase New Suica&#39; on the lower left panel.

  • Find the nearest ticket vending machine.
  • Touch the 'English' button on the right corner of the monitor to switch languages for easier use.
  • Select 'Purchase New Suica' on the lower left panel.
  • You'll have 3 options: MySuica (for personalization - useful if needing to reclaim a lost card), Suica and Charge.
  • There are several options you can choose, from ¥1000 to ¥10,000 (including the deposit cost of ¥500).
  • Insert cash.
  • And finally, take your Suica card, change, and receipt.

Returning your Suica when leaving Japan

If you decide not to keep your Suica for future use, you may return it to any JR rail office.

If any amount of money over ¥220 is left on the card, the JR company will charge a fee of ¥220 to process a refund and return the remaining amount to you. If the balance is under ¥220, no refund is issued and the balance is zeroed out.

(This includes balances such as ¥80, that would end up in negative numbers upon subtraction of the refund fee. The balance is simply zeroed out with no penalty to the card holder.)

However, all customers will receive the initial ¥500 deposit back upon turning in the card.

Where can I use my Suica card?

Travel with suica.

Suica are most commonly used as transportation passes, which users simply tap over the ticket gate to gain entry to the train tracks and tap again to exit a station, where the fare for the journey is automatically calculated and debited. There is a small discount on single journeys for those that use a Suica pass compared to those that rely strictly on paper tickets.

While cards emblazoned with Suica are sold in Tokyo, these JR-sponsored passes are also usable on regional forms of transportation.

Since 2013, Suica can be used interchangeably with the regional IC cards, like Kansai's ICOCA and PiTaPa, Nagoya's TOICA and Manaca, Sapporo's Kitaca, Fukuoka's SUGOCA and Hayakaken and Kyushu's nimoca. Hiroshima's street car/trams also support Suica, as well as several other regional transport systems.

Note that continuous travel between different regions of Japan is not possible just on a Suica alone.

Shop with Suica

Suica can also be used to make purchases at vending machines marked with the card’s logo. Simply tap the card against the machine’s card reader, select the product of your choice, and tap your card a second time to complete the purchase.

Many convenience stores also now provide an option for Suica holders to use their card to pay for purchases. Look for the card reader at the cash register and follow the clerk’s instructions or the instructions on the screen.

Many restaurant chains also support payments by Suica – just look for the familiar green logo near the payment terminal.

Payment options

Luggage Storage

A number of lockers in Japan have begun switching to a coinless system, where users access their bags with a Suica or other debit-style transportation card.

Often found in train stations, these lockers don’t require a key for entry, and instead provide an entry code to be used in conjunction with the Suica card when reclaiming any baggage.

  • Public Transport

Sarah Endarastya

Sarah Endarastya @endarastya.sarah

Suica Card

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Suica Card - Save Money and Travel in Style With Japan's Most-Used IC Card

suica travel card japan

  • Emiko Tanaka

The Suica card, issued by JR East, helps you work out Japan's public transport! Use cash to charge your Suica card and you can glide through the ticket gates with just a tap. Suica also automatically calculates your fare, so there's no need to work out ticket prices. Plus, it's not just valid in Tokyo; you can use Suica all over Japan! Suica cards can also be used for cashless payments at convenience stores, taxis, game centers, vending machines, coin lockers, and more. In this article, we'll explain the features of the Suica card, how to buy its physical or mobile versions, and offer information on the Welcome Suica for International Tourists!

Check out our writers’ top Japan travel ideas!

This post may contain affiliate links. If you buy through them, we may earn a commission at no additional cost to you.

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JR Pass for Whole Japan

Explore Japan in the most convenient and economical way with a Japan Rail Pass! It is valid for the majority of railways and local buses operated by JR. 

What Is Suica, Japan's Number One Transport IC Card?

Many Japanese transport companies have introduced IC cards in recent years. These cards save time by removing the need to buy tickets, and also often offer discounted fares, which has led to a rapid uptake by the public. Certain IC card types, when pre-loaded with cash, can also be used as digital money to pay at shops or taxis.

Issued by the East Japan Railway Company (or JR East), Suica is the most-issued IC transit card in Japan. Used mainly in the Tokyo area, Suica is accepted on public transport systems all over the country. More stores accept cashless Suica payments than any other IC card, making it a good choice for locals and international visitors alike. Let's dig a little deeper into how to use Suica and save money!

Not Just for Transit! The Many Places Where You Can Pay with Suica

Public transport.

Suica is sold and mainly used in the greater Tokyo region, but is accepted all over Japan. Suica's coverage extends beyond its four core areas of the Greater Tokyo Area, Sendai, Niigata, and Okinawa . It's also accepted in Hokkaido , the Tokai and  Kansai regions, and Kyushu, meaning you can use it wherever you go in Japan. However, you do need to buy a ticket in advance if you want to travel across different areas. Suica can also be used on a number of local bus and train networks.

The areas that accept Suica are constantly expanding. You can check the  official JR East website or ask JR staff for the latest network details.

**The difference between the "core areas" and other areas is that other regions have their own IC cards that they sell primarily, although they accept Suica. Learn more about the dizzying array of IC cards with this article!

Suica is also a very convenient method for cashless payments. It's accepted at large chain stores like convenience stores, supermarkets, drugstores, and electronics stores, as well as vending machines, restaurants, variety stores, clothes stores, and recreation spots like karaoke, manga cafes, and arcades. You can even use it to pay for a rental car or when filling up your car at a gas station. As of September 2019, around 750,000 stores around Japan accept Suica, with the number growing all the time!

However, many smaller independent stores and restaurants may not accept cashless payments. There are also stores that accept Suica payments but don't provide recharge services. You can request a refund if you don't manage to use up all the cash you've loaded onto your Suica card during your travels. Since refunds do come with a service fee of 220 yen, it might be easier to load an amount you know you'll be able to use up before you leave. 

It's easy to find stores that accept Suica. Just look for the Suica logo displayed at the counter like in the photo below.

There's Even a Card for Tourists! How to Get and Charge a Suica Card

Suica is very convenient for getting around and shopping, so if you're planning to travel in Japan, it's smart to have one. But how do you actually get a Suica card of your own? Let's look at the different types and how to get them.

Suica Card Types and How to Get Them

・My Suica (Registered) 

A "My Suica" card can be reissued if lost. The advantage to this type is that if you lose it, you can suspend the card to protect its remaining balance. However, you have to register the card with your name, birthdate, and gender, which limits its use to the registered user, which may be a downside for some travelers. You can buy a "My Suica" at ticket machines or ticket offices at major JR East Stations.

If you are traveling with a child aged 6 to 11, we'd recommend making a children's My Suica. Children's fares are around half the cost of adult fares, but an unregistered Suica card only supports adult fares. To get a children's My Suica, you must visit a staffed ticket office at a JR East station in the areas Suica are sold (Greater Tokyo Area, Sendai, or Niigata). You'll just need your child's passport as proof of age.

You can first charge your "My Suica" at 1,000, 2,000, 3,000, 4,000, 5,000, or at 10,000 yen, which all include a refundable 500 yen deposit.

・Suica Card (Unregistered)

An unregistered Suica card can be used by anyone. The fact that you don't need to register your personal details may be more convenient for some, but you do run the risk of losing your balance if you lose the card. You can also buy this card at ticket machines or ticket offices at major JR East Stations. Like My Suica, you can load the card with your choice of 1,000, 2,000, 3,000, 4,000, 5,000, or 10,000 yen, including a refundable 500 yen deposit.

There is no children's version of an unregistered Suica card, so unfortunately any children using one will be charged the full fare. We recommend making the effort to get a children's My Suica if you are travelling with children aged between 6 and 11.

・Welcome Suica, for International Tourists

Welcome Suica is a version designed specifically for international tourists. If you'll only be using your Suica for 28 days or less, this is a good choice. Designed with a Japanese feel in colors that resemble the Japanese flag, with white sakura blossoms on a red background, this card can be taken home as a souvenir. Only valid for 28 days, the Welcome Suica doesn't require a 500 yen deposit, but you can’t have the balance of the card refunded. The rest of its features are identical to a normal unregistered Suica card.

You can get a Welcome Suica card from JR East Travel Service Centers, as well as dedicated Welcome Suica vending machines at Narita and Haneda airports. Check the official website for further details.

・Where Is the Best Place to Get a Suica Card? 

All Suica cards, with the exception of the Welcome Suica, are available to buy at any major JR East train station. That said, we recommend visiting a JR East Travel Service Center at Narita Airport Station, Narita Airport Terminal 2·3 Station, Tokyo Station, Shinjuku Station, Shibuya Station, Ikebukuro Station, Ueno Station, or Hamamatsucho Station. These centers sell tickets and have a range of services for international visitors, including English-speaking staff who can help with sightseeing information. If you have questions about using your Suica for sightseeing, they'll likely be able to help.

**If you're planning on staying in Japan for a bit longer, then you should look into Suica's points program , where you earn points by spending money on JR East fares and retail!

How to Charge a Suica Card

Suica cards are rechargeable, not single-use. When the balance runs low, you can recharge your Suica at ticket machines or convenience stores in Japan.

・Station Ticket Machines 

You can load up to 20,000 yen onto your Suica card at ticket machines with an IC logo. If you're already inside the ticket gates and need to recharge, you can also add funds using the machines labeled "Fare Adjustment".

To add funds using these machines, first either insert your card or place it on the designated reader. Select your preferred language on the upper right hand side of the screen. Select the amount to recharge, insert your cash, and the charge will complete. 

Please see this pamphlet for more details on the process.

・Convenience Stores

Using machines at the station may be the easiest way to recharge, but if you're able to communicate a little in Japanese, you can also do this at convenience stores. Some electronics and drug stores also provide recharge services, but convenience stores are probably the most convenient place to do it. Almost every major convenience store chain like 7-Eleven or Lawson will let you recharge your Suica at the register. To do this, tell the register staff the amount you want to recharge, give them your cash, then place your card on the Suica reader.

Check out our writers’ top Japan travel ideas!

Go Cardless and Travel Even Smarter! All About Mobile Suica

An additional service called Mobile Suica is also available. The benefit to this service is that you can use your smartphone rather than needing to keep track of a separate card. There's also no need to make a 500-yen deposit. Just like a physical Suica card, you can use Mobile Suica both for public transport and cashless payments. The official website and App Store listing are only in Japanese, which could be a barrier for some, but if you can manage to get it set up, it's very convenient.

To get started, first download the Suica app. On Apple devices, you can use Suica with Apple Pay to use the service on your iPhone or Apple Watch. On Android devices, you can link Suica with Google Pay. If you don't want to link a credit card and would rather just recharge by other means, EASY Mobile Suica is another option to consider. Recharges are available from 1,000 yen and up, and can be done using a registered credit card/payment service, or with cash at major convenience store chains and other shops.

Please keep in mind that Mobile Suica isn't available on all devices. For more details, check out the official site  (in Japanese only).

To download Mobile Suica: Apple devices Android devices

Japan Shinkansen, Narita Express (N'EX) & Express Train Tickets

Plan ahead by booking your shinkansen, airport train, and express train tickets online in English. Have the tickets sent to you by mail or collect them at the station once you're in Japan.

Good to Know! Suica How-Tos and Troubleshooting

You can't leave the ticket gates without a sufficient balance.

You tapped your Suica on the reader, but the gates won't open? Don't stress! It's likely you need to just recharge your card. At most major stations, you can add funds at the automatic machines located before the ticket gates. If you can't find the machines, ask the staff at the ticket gate window. They can help you charge your card there, too. If you don't have cash on you, speak to the station staff. They can either help you buy a new ticket with a credit card, or help find another solution. 

What Happens If You Lose Your Card?

If you lose your registered My Suica card, you can have it reissued. Ask a station attendant at a major station within Suica coverage areas. When you apply for a reissue, the balance of the lost card is frozen at the time it was suspended. You can pick up your new card the next day. To reissue a card, you need to pay a processing fee of 520 yen plus a 500 yen deposit for the new card. So, if you can't find the card, it's best to take into account the amount actually left on it and apply for a reissue if it makes sense to you. 

Unfortunately, unregistered Suica and Welcome Suica cards can't be reissued. If you're planning to put a significant amount of cash onto your card, a My Suica will give you more peace of mind.

What If There's Money Left on My Card?

If you can't use up the whole balance of your card while you're in Japan, you can have the remaining balance refunded. The amount refunded will be the remaining balance plus your initial 500 yen deposit, minus a 200 yen service charge. Refunds are available at all JR East station ticket offices within the core Suica area (Greater Tokyo Area, Sendai, Niigata).

If you're planning to come back to Japan, it's also fine to leave some balance on the card for next time. If you don't think you'll come back but don't want to pay the refund fee, you can also just try to use the balance up. Some convenience stores sell candy for a few dozen yen, including some around the 20 yen range, which are perfect for using up your last remaining balance. You can use your Suica card at many airport shops and restaurants, too. Enjoying some Japanese food and souvenirs before you leave could be a worthwhile way to finish up your Suica balance!

Don't worry if your bill comes out to more than your Suica balance; you can pay the remainder in cash if you need to. Doing this is a hassle-free way of using up your Suica balance completely.

"Suica" actually stands for Super Urban Intelligent CArd. Just as this name suggests, Suica magically guides you to easy travel and shopping during your trip. Suica is the most-used card of its type in Japan, and is accepted in an impressive range of stores. It's even conveniently available on your smartphone! It's clear why you should choose Suica, so pick one up as soon as you arrive in Japan and travel stress free! ■ What Is Suica? JR East Japan (English) https://www.jreast.co.jp/e/pass/suica.html ■ JR East Guide (English) https://www.jreast.co.jp/e/downloads/pdf/jr-east_guide_e.pdf

If you want to give feedback on any of our articles, you have an idea that you'd really like to see come to life, or you just have a question on Japan, hit us up on our  Facebook ,  Twitter , or  Instagram !

Thumbnail: Terence Toh Chin Eng / Shutterstock.com

The information in this article is accurate at the time of publication.

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How to Use the Suica card as a Tourist in Japan

Suica Card Tourist - how to use the Suica Card as a tourist in Japan

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The Suica card is an absolute must-have if you’re visiting Japan. Find out how to use it here (and why it makes your trip so much easier!)

Planning a trip to Japan can be overwhelming. I recently returned from a 15-day adventure through Japan’s most popular cities and it was unlike any other trip I’ve been on before. I was overwhelmed by how much I didn’t know. Cultural norms, restaurant culture, tipping or not, navigating public transit in a non-Romance language, etiquette and politeness, and more – everything was a bit unknown to me, no matter how much I researched.

But I was most nervous about navigating public transportation in Japan.

My arrival hotel was located adjacent to Shinjuku Station, the busiest train station in the world! In the largest city in the world!

How would I know where to go? How would I buy tickets? Would the ticket machines even have an English option?

Within a day or so, however, I had effectively mastered public transit in Tokyo – and I can attribute a lot of my success to the Suica card.

I know, that sounds silly. But having the Suica card eliminated a lot of the barriers to getting on public transit. It even helped me at the conbini (convenience stores, like 7/11, Lawsons, or Family Mart) and even at Tokyo Disney!

If you’re a tourist visiting Japan, you absolutely need to get a Suica card. Find out why you need to use a Suica, how to use it, and even where to buy a Suica here!

Please note: this post may contain affiliate links. What that means is, if you click on a link and make a purchase, I may make a commission at no additional cost to you. For more information, please see my Affiliate Disclosure .

What is a Suica card?

A Suica card is a type of contactless smart card used for transportation in Japan, particularly in major cities like Tokyo. If you’ve been to New York, it’s similar to the Metro card there!

A Suica card can be purchased and loaded with a specific amount of money or linked to a credit card for automatic top-ups. It is used as a convenient and efficient way to pay for public transportation fares, including trains, subways, buses, and even some taxis.

To use a Suica card, the user just taps the card on the reader located at the ticket gate or on the transportation vehicle. The fare is automatically deducted from the card’s balance, and the remaining balance can be checked on the reader or at designated machines.

You can have either a physical Suica card or add your Suica to your iPhone and use it effortlessly from your Apple Wallet. Both are easy, but loading it to your Apple Wallet is definitely the way to go. More on that below.

It really couldn’t be any easier than that!

How do you pronounce Suica?

You may be tempted to say “soo-ee-kuh” but that is not correct.

Suica is promounced “swee-kuh”.

(You may think you’ll never need to pronounce Suica outloud, but your Suica can be used at convenience stores and Tokyo Disney, and you’ll almost certainly have to pronounce it then! Read more below)

Why use a Suica card?

A suica is super convenient for public transit.

You may be thinking “why bother with a Suica card? I’ll only be visiting for a short time – it’s going to be too much hassle for my short trip”.

I cannot emphasize enough how useful a Suica card is.

With a Suica, you can literally just tap into and out of turnstiles at public transportation hubs. You can skip the ticket line all together…

Why use Suica card

… And just head straight through the passenger gates to your platform.

Entrance turnstiles where you can scan your Suica

Just tap and walk!

This means you are (1) skipping lines that can be long AND (2) skipping what may be a confusing ticket buying experience. (I wouldn’t know how hard it is – I haven’t had to do it! #ThanksSuica). On buses and trams, it also means that you can skip having exact change to pay your fare and just tap in & out.

A Suica is also convenient for convenience stores and vending machines!

Yes, your Suica can also be used to buy things at vending machines or other convenience stores!

The three main conbini – 7/11, Lawsons, and Family Mart – seem to have a surcharge if you pay with credit card. In my experience, at least, the cashier always seemed disappointed if I paid with credit card. Japan is very much a cash-forward society but I love the convenience of paying with cards.

Suica to the rescue!

You can nearly treat a Suica like a credit card. Top it up before making a purchase and then you can use tap-to-pay effortlessly at all the main conbini . Just politely say “Suica?” when going to pay and the cashier will help you navigate to do that.

You can also use it to make purchases at vending machines! Get water, electrolyte drinks, coffee drinks, juice, and even alcoholic beverages… all with a quick tap of the Suica.

Your Suica can even be used to make purchases at Tokyo Disney

Tokyo Disney was definitely more credit card friendly than anywhere else I went in Japan, but I hated having to pull out my card everytime I wanted a churro or a drink.

Using my Suica in my Apple Wallet let me make purchases super easily without whipping out a credit card. It was accepted everywhere that I found – including in the shops!

Why to get a Suica card on your iPhone

Tourists love to purchase the physical Suica card but getting the Suica on your iPhone just elevates the convenience of the Suica card.

Imagine not having to worry about keeping your little physical Suica card safe… not having to pull it out in the middle of hectic rush hour in Tokyo … not having to worry about topping it off… not wondering what the balance is on your physical Suica…

Without a doubt, the absolute best way to have a Suica is to add it to your Apple Wallet. Just pull the phone out of your pocket and tap in and out at the reader on the turnstiles above. You don’t even need to unlock your phone to use it! You can pull it out with a dark, black screen and tap in and out – and your fare will still be processed.

The tap-to-pay at the conbini and vending machines is equally valuable. No digging around for a card (of any kind!) or rumaging through your bag for coins to get your drink – tap, pay, drink. Easy.

How to get a Suica card on your iPhone

I hope you’re convinced now that having the Suica on your iPhone is incredibly convenient.

Open up your Apple Wallet and hit the “+” button in the upper right-hand corner.

Hit “Transit Card” in the bottom box of options and then search “Suica”. Tap Suica, press continue, and then select a yen amount. 1000 yen will be $10 or less with current exchange rates, but you can enter any value you want here.

suica travel card japan

After that, voila! You have your Suica linked to your Apple Wallet and now will get all the benefits outlined above.

If you weren’t able to add money to your Suica, you may have incompatible cards. When I visited Japan (November – December 2023), only MasterCard was accepted for foreigners. I had to open up a new card in order to top up my Suica which may sound crazy, but it guaranteed that I was alway carrying a broadly-accepted card while in Japan, so it was worth it.

Rumor has it that Visa is going to be accepted soon, but you may need to get a MasterCard until then.

How to buy a physical Suica card

Not willing to mess around with Apple Wallet? Not using an iPhone? No worries, you can always buy a physical Suica card!

To buy a Suica card, you can simply head to any major train station in Japan. Look for the ticket machines or ticket counters, often located near the entrance or inside the station. Go to the ticket machine or counter and select the option for purchasing a Suica card. The machine will guide you through the process, prompting you to select the desired amount to load onto the card. You’ll be charged a deposit that is refundable once you return the card.

The official Suica website indicates that the card can only be loaded with yen instead of a credit card, but some bloggers say it can be loaded with a credit card. It may depend on where you purchase your Suica, I’m sorry I’m unsure!

A “Welcome Suica” is an alternative option for tourists only. It is only valid for 28 days from the date of purchase and doesn’t require a deposit, but still carries all the benefits of the regular Suica card. Both physical Suicas and Welcome Suicas seem to be limited lately due to semiconducter chip shortages, so please research availability of both before departing for Japan.

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Prepaid Cards

  • A0909C1A-93FB-4548-8F2A-CE5CA53C0BF6 Created with sketchtool. Can be used as an electronic wallet
  • A0909C1A-93FB-4548-8F2A-CE5CA53C0BF6 Created with sketchtool. Pre-charged and ready to use
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The Suica and Pasmo cards are  prepaid smart cards that allows you to use most public transport (metro, trains, buses, monorail) in Japan.The card is debited for every trip or purchase you make when you touch the card to the reader. They can be used throughout Japan.

The cards are already topped up with 2000 yen ready for use (including a 500 yen deposit). The price of your journey is deducted automatically after every single use. If you use all of the credit on the card, you can top up easily at train stations.  It can also be used as a sort of electronic wallet to pay for small purchases in convenience stores, vending machines, or even to pay for parking, taxi and a selection of shops.

You can also keep your Suica / Pasmo Card for future use, as it is valid for 10 years. Or return it at the train station at the end of your trip to get back the 500 yen deposit.

Exterior view of the Japanese subway

Exterior view of the Japanese subway

Photo by Keisuke Higashio on Unsplash

What are the advantages of the travel prepaids cards?

  • A pre-payed card with 2000 yen ready for use
  • Can be used on public transport in Tokyo and all other major Japanese cities
  • Can be easily topped up on the machines at train stations
  • Can be used as an electronic wallet

How to use a Pasmo/Suica card ? 

suica travel card japan

Buy a Pasmo/Suica card | Japan Experience

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How to charge a Pasmo / Suica Card?

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How to return a Pasmo / Suica Card?

Suica and Pasmo Cards

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Suica and Pasmo: Transportation IC cards and How to Use them in Japan

NAVITIME TRAVEL EDITOR

Suica and Pasmo: Transportation IC cards and How to Use them in Japan

Oyster, Opal and T-money, just to name a few. We’re all living in a world where using prepaid public transportation passes are the norm. However, in Japan, one’s transportation pass can do much more than save you from carrying extra coins in your pocket or the chance of losing your ticket. From convenience stores to taxis, you can use Suica and Pasmo in many places all over the country. Because they’re so convenient to have, we suggest getting one when you arrive.

Types of IC Cards

There are numerous types of IC cards in Japan that vary depending on where you purchase them in. In Tokyo, there are Suica and Pasmo cards. Suica are for the JR rail system and Pasmo cards are for the metro. However, they are not exclusive to these systems and are, in fact, interchangeable, so you only really need to buy one of them. There are two types of Suica and Pasmo cards. One is “Blank” and the other is “Named”. A “Blank” IC card is preferable if you are only staying for a few days. But if you are planning to stay for a while, will be returning to Japan or want to put a large amount on the card, a “Named” Suica or Pasmo is a safer bet as you will be able to get it back if you lose it.

suica travel card japan

Usage Range of Suica and Pasmo

Both cards are excellent for anyone who wants to travel throughout Japan as they can be used across the country and are interchangeable with other IC cards as well. Although Osaka and Hokkaido have their own versions of IC cards, you can use your Suica or Pasmo there if you’ve already purchased it in Tokyo. If you happen to land in Osaka or Hokkaido, you can get the ICOCA in Osaka or the Kitaka in Hokkaido. The ICOCA and the Kitaka are useable wherever the Suica and Pasmo cards are, so don’t worry if you don’t pick one up in Tokyo.

How to buy Suica

You can buy Suica cards at any major JR EAST station using the ticket vending machines or at JR ticket offices (called Midori no Madoguchi in Japanese), as well as at travel service centers.

Midori no Madoguchi (みどりの窓口)

Midori no Madoguchi (みどりの窓口)

If you buy a Suica card from a JR ticket office, you will be required to show your passport. If you’re using a ticket vending machine, please use one that is bordered in black as they are able to issue new Suica cards. The regular, green bordered vending machines are used for charging and will not be able to issue you a new Suica.

Black vending machine

Black vending machine

Black vending machine

If the machines aren’t working (or you would rather just talk to someone) and can’t find a ticket office or a travel center, you can also ask at a station convenience store (called Kiosk or NewDays) for one. Tell the staff “Suika wo kudasai” and someone will help you get one.

Kiosk

Each Suica costs 500 yen, which is refundable and can only be purchased with cash. If you purchase one through a convenience store, you will usually pay 2000 yen, which is the base cost of 500 yen plus 1500 yen automatically charged so you can use it immediately.

Children on Suica

Fares are unnecessary for children under the age of 6 years. However, if your child is over the age of 6 (but under the age of 12), you will have to get them a child’s Suica, which can only be purchased at Midori no Madoguchi offices (JR ticket offices). These Suica make a different sound than the ones that adults use. If you have three or more children, please be aware that for every third child, you must pay for one child’s fare.

Children on Suica

Topping up your IC card

Suica and Pasmo cards can be topped up at ticket vending machines in the stations or you can also charge them at conveniences stores, such as NEWDAYS (a station convenience store) or Suica/Pasmo partners, such as 7-11, Lawson, Family Mart or Aeon.

Topping up your IC card

Using Suica in shops

There are many shops that accept Suica and Pasmo card payments. Look for the “Suica” mark on vending machines, at convenience stores or in restaurants where you can use your Suica to pay. You may also be able to use them at Yoshinoyas and Starbucks, although these may be limited to those in JR train stations.

Using Suica in shops

Although many taxis and buses do accept Suica and Pasmo cards for payment, please make sure before getting on as there are a few that don’t use the system. Always make sure you have cash on you for these occurrences.

If you’re leaving the country for good or just want to get your money back, you can easily get a refund for the money on your card, as well as the 500 yen deposit you made. You go to the ticketing office, Midori no Madoguchi. If you have any money left on your card, a 220 yen fee will be deducted at the time of refund. If you have less than 220 yen, you will not get any money back, except your deposit. So we recommend trying to get your card down to as close to 0 yen as possible. Article: How to Refund E-money Cards

Don't forget to refund your Suica

Don't forget to refund your Suica

Please be reminded that you cannot refund your Suica cards at Haneda Airport, as you must get a refund from the issuing company (a JR office for Suica). There is no JR office at Haneda Airport, so please get your card refunded at Shinagawa, Hamamatsucho or Shimbashi before you leave.

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suica travel card japan

The Welcome Suica for Foreigners Visiting Japan

Welcome Suica for Foreigners Visiting Japan

JR East started to sell a special IC card for visitors to Japan called Welcome Suica on September 1, 2019. Have you used it before? Where can you buy it? Where and how to charge it? How it differs from a regular Suica card? Read this article and know more about Welcome Suica!

Welcome Suica Mobile: The Convenient App Version of Welcome Suica

Table of Contents

Red Suica「Welcome Suica」

Welcome Suica

From: JR East

The design of the ‘Welcome Suica’ card differs from the standard green Suica card, featuring a red and white pattern. The red color symbolizes the sun, while the white represents cherry blossoms, both of which are also the colors of the Japanese flag.

In terms of functionality, there is no distinction between the red Suica card and the green Suica card. Both can be swiped to enter stations directly and used as electronic payment cards for purchases at locations where Suica cards are accepted.

To recharge, you have the option to add 1,000 yen, 2,000 yen, 3,000 yen, 4,000 yen, 5,000 yen, or 10,000 yen at ticket vending machines and other locations.

suica travel card japan

When applying for the Red Suica Card, unlike the Green Suica Card, there is no need to pre-deposit 500 yen. Instead, the entire amount you recharge for the first time can be used as fare or shopping money.

Additionally, the regular Suica card typically does not have an expiration date and can be used indefinitely. It only becomes invalidated if not used for ten years. In contrast, the red Suica card, known as ‘Welcome Suica,’ has a validity period of 28 days from the first swipe and will be automatically deactivated on the 28th day. Visitors can certainly take this card home as a souvenir of their visit to Japan.

Where to apply for “Welcome Suica”

suica travel card japan

Special Note:

“Welcome Suica” cards are exclusively available for purchase at Terminal 3 of Haneda Airport in Tokyo and are not sold at the Terminal 1.

If you intend to buy a Welcome Suica card, ensure you select a route to Haneda Airport for purchase. Once you’re in the Tokyo city area, you won’t have the opportunity to purchase the Welcome Suica card. (However, you can still purchase the regular green Suica card.)

Welcome Suica Card NOT Available in Narita Airport

Unfortunately, Welcome Suica cards are not available for purchase at Narita Airport. However, travelers needing a Welcome Suica card can easily obtain one by flying into Haneda Airport instead.

If you’re landing at Narita and require a Welcome Suica card for seamless travel across Japan, consider arriving at Haneda instead. Haneda Airport offers convenient access to Welcome Suica cards, allowing travelers to quickly acquire the necessary transportation pass upon arrival. With a Welcome Suica card in hand, navigating Japan’s extensive public transportation system becomes hassle-free, ensuring a smooth and enjoyable travel experience from the moment you touch down. Whether you’re exploring Tokyo’s vibrant cityscape or venturing beyond to other regions, having a Welcome Suica card offers convenience and flexibility for your journey.

How to Charge a Welcome Suica card

Charging a Welcome Suica card is a straightforward process similar to topping up a regular Suica card. At JR stations, travelers can find automated ticket machines conveniently located throughout the station. Simply insert your Welcome Suica card into the designated slot on the machine and follow the on-screen instructions to add funds to your card. These machines provide a user-friendly interface, making it easy for travelers to navigate the charging process even if they’re unfamiliar with Japanese.

suica travel card japan

The pink machine on the right is used to recharge the both Suica and Welcome Suica card.

Alternatively, travelers can also recharge their Welcome Suica cards at station staffed ticket counters, known as “Midori no Madoguchi,” where attendants are available to assist with any inquiries or assistance needed. Additionally, many convenience stores in Japan offer Suica card charging services, providing travelers with multiple options to replenish their card balance.

Whether you opt for the automated ticket machines, station staff assistance, or convenience store charging services, topping up your Welcome Suica card is a simple and convenient task, ensuring you have sufficient funds for your travels across Japan.

Notes on the red Suica card “Welcome Suica”

No need for deposit but no refund of balance.

The Welcome Suica does not require a 500 yen advance deposit, but it also does not refund the remaining balance. In other words, the balance of the card will not be refunded either before or after the expiration of the Red Suica Card.

Therefore, it is important to use up the remaining balance on your Red Suica Card before it expires in order not to lose out.

The recharge amount is limited to 1,000 yen

When you recharge your  Welcome Suica, you can only recharge from

You can choose to recharge within this thousand amount, but not for example 1,500 yen.

The balance limit is 20,000 yen

If you have more cash and wish to reload all of it to your Red Suica Card, you should note that there is a balance limit on the Red Suica Card.

Even if you have 30,000 yen, you can only load up to 20,000 yen.

Valid for 28 Days and No renewal after expiration

The Red Suica Card “Welcome Suica” is only valid for 28 days. If you stay in Japan for more than 28 days, you can only apply for a new card after the Red Suica Card expires, and you cannot renew your old card.

You must bring a Reference Paper with you when you use Welcome Suica

A Reference Paper will be delivered with the Red Suica Card.

suica travel card japan

You can check the validity period of your Welcome Suica card, information about your discount ticket, etc., on the Reference Paper that you receive when you purchase the card. (This information will not be displayed on the Welcome Suica card itself.)

Always carry this Reference Paper around with you, and show it to the staff if they ask to see it.

You may also want ot read: Welcome Suica vs Suica: What’s the Difference?

GetAround Japan is your number one travel guide, providing the latest information on visiting and living in Japan, with tips on what to eat, things to do, and places to stay.

Whether you’re planning for a trip far in the future, or already in Japan in need of some fresh ideas, our archive of posts will help you find the best way to fill your time and get the most out of your travel experience. We provide you updates on serious policies that affect visitors and foreign residents while also keeping things light and fun with articles on quirky trends and pop culture.

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IC Cards in Japan: Pasmo versus Suica

Using a prepaid IC card in Japan is a guaranteed way to make your trip easier.

They’ll save you time, money, and most importantly, the embarrassment of lost tickets. But travelers who want to use IC cards in Tokyo always end up asking one important question about them: Which is better Pasmo or Suica? Not to worry, we’re here with the lowdown on the Pasmo vs Suica debate.

The latest on IC cards in Japan

In 2023, a worldwide chip shortage caused the temporary suspension of sales of all new Pasmo and Suica IC cards in Japan. This means that at the moment you can’t buy a new blank or registered Suica or Pasmo. However, you can still buy commuter passes, virtual IC cards, and the special tourist-only Welcome Suica and Pasmo Passport.

But, as with many things, the situation is always changing. As of our latest update, May 2024:

  • The Welcome Suica is only available for purchase online , at Haneda Airport and some major JR East Stations
  • Regular Suica cards are available at Narita Airport and at travel service centers at some major JR stations. But they are only for short term visitors
  • The Pasmo Passport is only available at ticket offices at Haneda Airport, not at ticket machines
  • At the moment the ¥ 500 issuing fee for the Pasmo Passport is being waived
  • Toica cards were available at Tokyo Station for a while, but now the sales are suspended

What are Suica and Pasmo IC cards?

suica travel card japan

Suica and Pasmo cards are just two of the many different prepaid train cards in Japan. They work similarly to smart travel cards in other parts of the world — you preload money and then tap them on a reader whenever you pass through ticket gates. Basically, they save you the trouble of buying (and potentially losing) tickets. And you can also use IC cards in Japan to shop at certain stores (including convenience stores), buy drinks at vending machines, and even pay for coin lockers.

Pasmos and Suicas are just one type of IC card available in Japan. They both cover the Tokyo area, but are operated by different companies. Other parts of Japan have their own IC train cards, run by different companies. The good news is though, that for the most part all these different IC cards still work Japan wide. So yes, you could use your Suica card in Osaka.

Why you should consider getting an IC card in Japan

Buying train tickets or travel cards

We can’t emphasize enough how handy IC cards are. Yes, you can skip confusing ticket machines and the side-eyes of salarymen as you search every pocket in vain for your ticket stub. But there’s more to IC cards than that. Here are some other great reasons you need to get one:

  • Time-saving: Changing train lines can be stressful enough, and having to buy a new ticket in between can be all it takes for you to miss your last train home.
  • Money-saving: Suica and Pasmo cards offer a marginal discount on every journey. For example, you’ll save from ¥ 1 to around ¥ 10 on a trip from Shinjuku to Asakusa (depending on which route you take). It may not be much, but it adds up! You also won’t lose money by accidentally buying the wrong tickets.
  • Flexible: Because you don’t specify a location when boarding a train or bus with a Suica or Pasmo card, you have more flexibility. If you change your mind, or see something cool out of the window, you can hop off without worrying about having the the right ticket. Also great if you don’t know the exact bus stop and rely on following Google Maps on your phone until it looks close!
  • Shopping: Like their counterparts in other areas of Asia, IC train cards in Japan can also be used for vending machines, coin lockers , and in plenty of shops (especially convenience stores).
  • Long-term: If you’re staying in Tokyo for a while , you can register your Suica or Pasmo card. This means if your IC card is lost or stolen, you can get the balance transfered to a new card. You can also use a registered card to buy a commuter pass.

Suica vs. Pasmo: What’s the difference?

Suica Pasmo Travel IC Card

To be perfectly honest, there isn’t a big difference between Suica and Pasmo IC cards. The main difference is that they are managed by different companies — Suica cards are managed by JR East, while Pasmo cards are managed by non-JR Lines, including Tokyo Metro and Keikyu Electric Railway. However both cards can be used on train lines run by other operators. For example, you can use your Suica on a Tokyo Metro Line or your Pasmo on a JR Line without issue.

So, which do you get? Sometimes, the smallest decisions are the hardest to make — so here’s a table to help!

* The ¥ 220 is only deductible from leftover charge, not your deposit. If you return it with less than ¥ 220 on it, you will not pay the fee. #cheapowinning 

Suica vs. Pasmo: Which train card should I buy?

Essentially, Pasmo and Suica cards are identical. The only real consideration is if you need a commuter pass, as daily work journeys on a JR line require a Suica and vice versa. The only semi-real consideration is if you have plans to travel to an unusual area , and it isn’t listed by Pasmo — but then it may not be covered by Suica either and you might not find out until you get there.

tl;dr: It doesn’t really make much of a difference, but if you are only staying for a few weeks and know in your heart of hearts you won’t remember to return your card for the ¥ 500 , we suggest the deposit-free Welcome Suica. The regular cards can easily be bought at machines in train station.

Specifically for short-term visitors to Japan

Both Suica and Pasmo have special IC cards for short-term visitors to Japan. The Welcome Suica is a blossom-themed card while the Pasmo Passport features Sanrio characters. Like regular Suica and Pasmo cards they’re not too different from each other — both automatically expire after 28 days and you cannot return them for a refund. Yes, that means you’ll lose whatever balance remains at the end of the 28 days. The Welcome Suica has no deposit but doesn’t have associated discounts, while the Pasmo Passport has a ¥ 500 issuing fee but entitles you to discounts at participating businesses.

What else you need to know about Suica

a suica card

For a full break down of everything Suica related, check out our dedicated Suica IC card guide . It has the answers to all your questions, including information on children’s Suica cards and virtual Suica cards.

Everthing else you need to know about Pasmo

Pasmo card

Ditto Pasmo — we’ve got your information needs covered in our full guide to Pasmo cards .

Video on how to buy and use Suica and Pasmo cards

Bonus: Turn foreign coins into IC card cash

If you have any foreign currency you want to get rid of, or you want another option for topping up your IC card in Japan, you can always use a Pocket Change machine . These machines — which are dotted around the country — collect your foreign coins and transfer them into digital cash and vouchers in yen form. They support both Suica and Pasmo services and even take 1 yen and 5 yen coins. They’re a worthwhile way to make use of miscellaneous coins collected along your travels.

Frequently asked questions about IC cards in Japan

Can i use a suica or pasmo card in kyoto.

Yes, you can. Suica cards can be used in most areas of Japan, including the old capital and its merchant neighbor, Osaka . Pasmo cards also have a wide range, which includes Kyoto.

Pro tip: If you’re planning to head that way, see our Tokyo to Kyoto transport guide for a few money-saving tips.

How do I refund an IC card in Japan?

This is one of the times when it actually does matter whether you have a Suica or a Pasmo card. Both cards can be returned for refunds of the ¥ 500 deposit, but you have to return them to the right place. Suica cards need to be returned to a JR Ticket Office, while Pasmo cards need to be returned at a non-JR Line Station Office, for example at a Tokyo Metro Station.

Which IC card in Japan is the best?

When it comes to the Pasmo vs. Suica debate, there’s no clear winner. They’re both super convenient and will definitely make your life easier. The only time it will really matter is if you need to buy a commuter pass.

As for IC cards in the rest of Japan, the regional versions are also great and work all over Japan just like the Suica and Pasmo do.

While we do our best to make sure it is correct, the information in this post is subject to change. Post first published in April, 2017. Last updated by Maria Danuco in February 2024.

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JRailPass.com » Japan Travel Blog » Suica Card vs JR Pass: Which is right for you?

Suica Card vs JR Pass: Which is right for you?

May 15, 2024

Suica Card vs JR Pass: Which is right for you?

Planning a trip to Japan and wondering how to navigate the vast transportation network efficiently? You might opt for one of 2 popular travel passes, the Japan Rail Pass (JR Pass) or the Suica Card, one of the prepaid IC cards in Japan.

Both offer unique advantages, but which one is right for your journey? On this page, we break down the strengths and differences of each and help you decide whether to order a JR Pass or Suica card, or both.

Suica Card vs JR Pass: What’s Best for You?

Figure out how to get the most bang for your buck by checking out our Suica Card vs JR Pass table below 😉

Key differences between Japan’s travel passes

young woman with mobile in Japanese train station

Comparing the Suica Card and JR Pass reveals distinct advantages and features. However, the many strengths of the JR Pass stand out, particularly:

  • Purpose and use : The Suica Card is designed primarily for urban travel, while the JR Pass offers extensive coverage and unlimited travel, making it ideal for long-distance journeys.
  • Validity and convenience : The JR Pass offers unlimited travel with its validity period, eliminating the need for the constant top-ups and balance checks required by the Suica Card.
  • Coverage and accessibility : With nationwide coverage on JR lines, including bullet trains, the JR Pass provides extensive access to Japan’s diverse regions.
  • Added value : The JR Pass offers several additional benefits, such as free seat reservations and discounts on hotels and tourist attractions, enhancing the overall travel experience and potentially saving you money.

Overall, while the Suica Card offers flexibility for local commuters and short-term visits, the JR Pass is advantageous for tourists aiming to cover more ground . It offers you the ease of unlimited travel with added perks.

Below, we’ll break down the differences in more detail .

Book your Japan Rail Pass now

Area coverage

jr joban line

The Suica Card is good for navigating within metropolitan areas like Tokyo and Osaka. It’s accepted on a variety of urban public transport networks, making it a good option for local travel.

On the other hand, the JR Pass offers unlimited coverage across Japan’s JR national railway , also including bus and ferry routes. It’s an ideal choice for long-distance travel between cities.

If you’re only planning to travel within one region of Japan , the nationwide JR Pass may not be the best fit for your trip.

In this case, you may wish to opt for a Regional JR Pass . These are cost-effective options for intensive travel within specific areas of Japan.

The JR Pass is available for either 7, 14, or 21 days of unlimited travel across all of Japan . This feature offers flexibility and freedom, removing the need to purchase tickets for each journey.

The Suica Card operates differently – its validity is tied to the balance you load onto the card. This means the card remains valid as long as you have funds.

However, it requires constant monitoring and topping up . Therefore, it’s less convenient for those on a tight travel schedule.

The Welcome Suica card exclusively available to foreign tourists is valid for 28 days from issue. However, at present, it can only be issued at Haneda Airport Terminal 3 .

Convenience

Although it offers the convenience of touch-and-go payment on public transit, you constantly need to top up the Suica Card balance whenever it gets low. This could be a minor inconvenience.

On the other hand, the JR Pass offers great ease of use . A single purchase grants you unlimited travel, allowing you to explore Japan without the hassle of buying individual tickets.

Lines covered

The Suica card is accepted on JR East lines , including subways, private railway lines, buses, and even some shops. It covers the Greater Tokyo, Niigata and Sendai regions, but is also interoperable with IC Cards in other urban areas of Japan.

The JR Pass covers JR lines that span the entirety of Japan , including Shinkansen bullet trains, local trains, buses, and ferries. This extensive coverage makes it a great option for those looking to travel between multiple regions.

Seat reservations

suica travel card japan

A significant advantage of the JR Pass is the ability to make seat reservations at no extra cost . This ensures you have a seat on busy routes, especially helpful during peak travel seasons.

The Suica card does not offer this feature , as it operates on a pay-as-you-go basis. Therefore, it’s more suitable for spontaneous travel plans and short distances.

Benefits and discounts

Unlike the Suica Card, the the JR Pass comes with additional perks like discounts at:

  • Selected JR hotels
  • Tourist facilities and attractions
  • Car rental services

If you’re visiting Japan with your kids, you can also get a JR Pass at a discounted price for children . This can make it an invaluable asset to maximize your family travel budget in Japan.

In conclusion, the choice between a Suica card and a JR Pass depends largely on the nature of your travel.

For extensive travel across multiple regions, the JR Pass offers unbeatable value and convenience . For local exploration within cities and short-distance travel, the Suica card provides flexibility and ease.

Assess your itinerary, compare the benefits, and choose the option that best suits your journey through Japan.

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35+ Helpful Japan Travel Tips To Know BEFORE You Go

J apan is a remarkable country filled with so much history, natural beauty and modern touches. I’ve just returned from my second trip to Japan and was reminded of so many things I had forgotten about the country! Traveling in Japan is an amazing and enriching experience, however it is also a country filled with traditions and unique ways of operating that visitors may not be used to. Below I share the best Japan travel tips to help you make the most of your trip.

Disclosure: Some of the links in this post are affiliate links, meaning at no additional cost to you, I will earn a commission if you click through and make a purchase.

Top Japan Travel Tips to Know BEFORE You Go

Before you head off to Japan, there are a few things you will need to know in advance and to plan for. While most things on this list can be figured out while in country, a few MUST be done before you leave your home. Whether you opt for the classic tourist circuit Japan itinerary or get off the beaten path , these tips will go a long way to help you enjoy your trip to the fullest.

Get A Japan Rail Pass in ADVANCE

If you want a Japan Rail Pass , it is only available to purchase for overseas tourists BEFORE they enter the country. Once you are in country, you can no longer purchase a JR Pass, so if you plan to use the bullet train between destinations quite a bit, this is a must do before you leave. You must also give yourself plenty of advance notice as well as the pass is still mailed to a physical address. 

However, I will say that sometimes it’s not actually cheaper to get a JR Pass. Research the Shinkansen trains here and which trains you plan to take to budget accordingly. Often you can take a train that is just a bit slower, for a lot cheaper.

Regardless, the most important piece of advice for the JR Pass is once it is activated you CANNOT lose it. If you lose it, it is gone. You will not be able to print a new pass. You will not be given a refund. You cannot buy another pass until it is expired as it is connected to your passport. A fellow traveler on my recent trip had this experience, and it was not pleasant to lose a $600 pass on day 1 of his trip!

Keep Your Train Tickets With You

Along with the JR Pass information above, another thing to know when traveling on the trains in Japan is to keep your train ticket with you at all times. One, you will often be asked to show it on many longer distance train journeys and you will need it to exit the stations. Even better is to get a transportation card mentioned below for city travel as it is a little less easy to lose. Trust me, these tiny slips of paper are easy to misplace!

Get an IC Transport Card

There is nothing worse than arriving to Japan, transferring through the airports and needing a drink but unable to get one! Japan’s vending machines and many shops do not take US or foreign credit cards. What do you do when you only have a vending machine as an option in the airport? The best way to deal with this is to download and preload an IC card BEFORE your arrival.  Not only does a Suica card or Pasmo card provide easy access to public transportation, it can also be used at vending machines and for small purchases at convenience stores.

Insider Japan Travel Tips You MUST know: If you have an iPhone, you can go to your wallet, click the plus sign, then click Transit Card. Now you can search “Japan” to see the Suica option. Now you can select the amount to add to your card and go through the payment portal. BAM. You are ready to roll upon hitting the ground in Japan.

If you cannot load it on your phone, you can purchase Suica Cards at most train stations. You can also order Suica Cards online and have them mailed to your house abroad prior to your trip to be sure you will have access when in the country.

Learn Basic Japanese Words

While you might find some level of English in the big cities or top tourist spots, much of Japan still exists without much English. I always find this interesting, but again, how cool that they have managed to keep their language and Japanese culture so true to themselves! That said, if you plan to get off the beaten path at all, make sure you know a few phrases and have your Google Translate handy! 

The top phrases I found useful while in country include:

Hello – Konichiwa

Thank you – Arigato

Thank you very much – Arigato Gozai mas

Delicious – Oishi

Cute – Kawaii

Cheers – Kanpai

Sorry, Excuse me, Pardon me – Sumi masen

Download Google Translate 

One of the most important travel tips I can provide is to download the Google Translate app and Japanese packet as you will often need it. As mentioned above, there is often still quite a bit of a language barrier in Japan, especially in smaller towns or off the beaten path at all. Having Google translate will help you when you want to say something to someone but can’t communicate. The translate will provide it in text for the other person to read which is super helpful. Additionally, you can actually just turn on your microphone and let a person speak into your app and get the translation quickly. This is a great help throughout Japan!

Cash is King

Tipping is not customary.

Contrary to the West, tipping is not customary here and in some cases can be considered rude. To be honest as an American who is asked for a tip at every turn, this was a welcome change. I was so happy to not have to worry about tipping at restaurants, bus drivers or our guides. If you are unsure you can ask, but in general it is not done!

Don’t Expect a Western Breakfast

One of the things I most remembered from my first trip to Japan was the very different, for me, breakfast options. While I am all for trying things and diving into the local culture, sometimes you want a little something that is reminiscent of home. For me that is often breakfast. At most restaurants and hotels, you can expect to see very little western offerings for breakfast. If you want something you are used to (coffee even) you will need to seek out western establishments. I don’t often go to McDonalds at home or abroad, but I sure do like that sausage egg mcmuffin after a week in Japan!

Walk on the Left Side of the Street

Without even noticing it, I found myself crossing over a path of people in the underground to get on the “right” side of the walking path. You will see that people traffic flows very smoothing in Japan and most of that is because of how the Japanese walk on the correct side. Watch the flow of food traffic and you will quickly see where you need to be! When I was in Sapporo, there was an entire city of underground walkways. I quickly realized that everyone was sectioned off in the direction of their travel. It made it very easy to get through even with large end of day crowds. But beware of those very useful, but pesky bumps for sight impaired. They are everywhere and are not really an indicator of which side of the street you should be on!

Get Ready to Take Off Your Shoes

While it isn’t as common to remove your shoes in Japan as it is for say India, you will need to remove your shoes for more traditional establishments including restaurants. We had to remove our shoes at the front door to one of our hotels even and couldn’t put them back on until we were leaving! I love not wearing shoes indoors, but it was not always easy especially when I was wearing my Blundstones that are so difficult to get on/off!

Take Your Passport Shopping

If you would like to take advantage of tax-free shopping, make sure to take your passport with you when you go shopping. Some shops like UNIQLO will automatically give you the tax free savings right away once they see your passport,  helping you to avoid doing it at the airport. Other shops will require you get a refund at the airport. If you plan to do any shopping, just take it with you!

Respect the Japanese Traditions

One of the most amazing parts of traveling to Japan is how it is SO different than what many of us are used to. Historically, Japan has been a closed off society. Most of the country is Japanese origin with little Western influence. It is one of the many things that makes it so unique. That said, the most important thing is that you recognize and respect their traditions even if it’s very foreign to you. Take time to learn and ask about the traditions and practice them during your visit. It’s a great way to show respect and fully immerse yourself in the country. 

Prepare Yourself for A Japanese Onsen

One of the most beautiful parts of Japanese society is the public bathing system of the onsen. These hot springs are located throughout the country in stunning locations. It is definitely a big part of life here and something tourists should try at least once. I will warn you though, that unless you are having a private onsen, they are completely nude and can be mixed gender as well. I could write an entire article on how to visit an onsen as there are customs and rules to know, but in general you will need to fully shower and bathe with soap before entering the pools, they are totally nude and many do not allow people to enter with visible tattoos. If you are staying in a ryokan with no private shower facility in your room, make sure the staff are aware of any tattoos in advance so they can make arrangements for you. 

Transportation Etiquette

Don’t be afraid of shopping at convenience stores.

In Japan, convenience stores are everything. And EVERYWHERE! There are so many varieties from 7-11 to Lawson’s to Family Mart or more local shops like SeicoMart in Hokkaido that you can never be very far from one. Here you can literally get anything you want including breakfast or dinner! You can find ready made meals like fried chicken in Hokkaido to udon noodles, tempura, sandwiches and more. They also have chargers if you happen to have soaked your phone and need a cordless charger. They have candy and sweets, beer, iced coffee and so more more.

Get Ready to Carry Your Trash Around

One thing that is always a surprise to me when I’m in Japan is the lack of trash cans in public spaces. They are not on the roadsides or even that frequently found in shops. You will carry a lot of trash in your pockets all day long! Carry a small plastic bag for your trash to make life easier, but do remember to say no to plastic bags at most places as they are given very freely still or a minimal extra cost.

Separate Your Trash

Japan is not super up on the “use less plastic” concept, but they are very strict about separating their garbage. Hopefully this means they have a much better track record of recycling than we do in the US! If you are not used to separating your trash, educate yourself a bit on what is compostable, what is recyclable and what is landfill trash. At big festivals or events you will find very trash cans (as mentioned above), but when you do, they will expect you to seperate it all into the correct containers.

Eating, Drinking & Smoking in Public

While I am not 100% if there are rules on this, but in general you will notice that the Japanese people do NOT eat, drink or smoke while walking. There are of course designated areas for smoking, which is not allowed all over the place. But for drinking your morning coffee on the way to the train station? Nope, you won’t see Japanese people do this. Is it an unspoken rule or just a custom I am not certain, but I tried to follow suit as much as I could. 

Throughout history, Japan has been a closed off society. Would you believe that almost 99% of the country is Japanese? The result is a unique culture with little Western influence and little English. So don’t be surprised if you ask questions or try to converse with people, but don’t receive much of a response. It’s not because they are rude, they simply know they can’t speak your language, and you likely can’t speak Japanese

Japanese Toilets Will Spoil You

Ok, one of the BEST things about Japan has to be their toilets. From the airport to public restrooms, you will find some really great toilets to literally write home about! My absolute favorite that I didn’t realize until I got back home was the heated seats. It really does feel so nice to sit down on a toasty toilet in the middle of the night. There are also several bidet options, drying options and of course also “privacy” sounds/music for many public toilets. Make sure to have your phone handy though as you may need to translate some of the buttons if they aren’t obvious. I have found myself stuff with the water on, not knowing how to turn it off! All of that said, you will also still find squat toilet options in most public bathrooms. They typically have a sign on the door indicating what type of toilet you can expect. 

Get an e-SIM For Your Phone

If you haven’t tried an e-SIM yet, you need to get on the wagon. They are SO easy to use, super affordable and available all over the world. For my recently 2 week trip, I used a 10 GB e-SIM card which allowed me to have data access wherever I went. While there is often free Wi-Fi around major cities, often the log-in screen is only in Japanese which makes it challenging to login quickly. Get $3 off your first purchase at AIRLO using my code: KARILY0402

Stay at Ryokan At Least Once

One of the coolest Japanese cultural experiences I can recommend is to stay in a ryokan. A ryokan is basically traditional Japanese inns. While they come in many forms these days including a super traditional ryokan where you sleep on the tatami mats, you can also opt for ones that do have more “western” beds. I have stayed in all various forms and personally I love being able to plop down in an actual bed, but for a one night experience I would recommend trying the super traditional way as well. 

As part of the experience, you might find that you have a traditional kaiseki meal for dinner or breakfast, you might also have no private shower in your room or  have to take your shoes off at the hotel entrance. It is so fun and cool to see Japanese locals having their dinner or breakfast in the provided yukata (robe in the room) and wearing the slippers. I find this to be one of the most immersive cultural experiences you can have in Japan and well worth the price tag. (Shockingly they are usually quite a bit more expensive than western style hotels).

Japan is Not THAT Expensive

Japan has a reputation of being an excessively expensive country. While it is definitely more expensive than it’s other Asian counterparts, it is also not as pricey as some places in Europe! There are ways to reduce your expenses quite easily. One recommendation to mix up accomodation options – stay in a traditional ryokan, but also stay in chain hotels like Tokyu Stay. We had a great room at Tokyu Stay with a washer/dryer in our room for less than $80 a night. There are plenty of small shops for meals that will run you $5-10 a meal, while more traditional kaiseki meals will cost more. The biggest expense tends to be transport between cities, so that is why it is important to price it out in advance and check for internal flights and getting the JR Pass.

Do NOT Lose (or Keep) Your Hotel Key Card

Traditional hotels still use actual keys, so those are much easier to keep track of and not loose. If you are worried about losing one, you can drop it off with reception before you go out for the day. 

Japan Trains Run VERY Timely

While I can’t say that Japanese trains run on time always because I have experienced delays with them, overwhelmingly they do run on a very tight schedule with very little disturbances. This is great as long as you are early, but it’s tough when you are running late! Always plan for delays in the train station and arrive with plenty of time.

Check for Seasonal Festivals

Regardless of when you visit Japan, there is sure to be some type of festival happening. These are often the best places to fully immerse yourself into the culture. For example, the cherry blossoms in the spring often have many festivals that accompany it, which can be quite fun. In Sapporo, there is an Autumn Festival in September that brings in tons of amazing food options every day for visitors to sample. 

Bring Snacks With You

Whether it is a bus or train journey, do not plan on food being available. There are no dining cars on trains regardless how many hours they are. We found out the hard way that we needed to always have water and snacks with us because options were not always available. Shockingly though, you can eat and drink on the long distance trains, just make sure to take all of your trash with you.

Tap Water is Safe to Drink

One of the best things about travelling in Japan is that the tap water is safe to drink. I loved not having to purchase water bottles all the time or worry about water being bad quality. I even drank from a mountain spring in Rishiri Island that was crisp and cold and so delicious. Bring you recyclable water bottle and fill up in the hotels every day instead of buying more plastic. 

Public Space & Japanese Etiquette

Japan has a concept called “ma” or personal space. Respect it, especially in crowded places with lots of people. Many of these etiquette rules are unspoken, but if you take time to look around you, you will notice that the Japanese people strictly adhere to them. Again, one of the best Japan travel tips I can provide is to look around you and follow what the locals are doing! 

Wear Your Bag In Front on Crowded Trains

In places like Paris or New York, you might see people wearing their backpacks on their front on busy trains, but in Japan this is not for safety as much as it is a respect for fellow passengers. When you wear your bag on the front you are making sure that you are not accidentally hitting other people. This culture is one that is very fond of respect for others and I just love this example!

Safety in Japan

Overall I feel VERY safe in Japan at all hours of the day and night. Trains can get super crowded and you will see people wearing their bags in front like I mentioned above, however that is not necessarily for safety as it might be in other cities. All of that said, I would still be aware of your belongings when in crowded public places and wear your mobile on a strap like this one to make sure it isn’t snatched!

Use Google Maps for Train Travel

If you don’t already use Google Maps, one of my top Japan travel tips is to download it now! One of the coolest features of Google maps is that it will tell you how to walk to a train station, which train to get on and even which exit to look for when you arrive to the destination train stations! However it is important to note that oftentimes your internet may not work in the subway stations, so it is a good idea to have it all loaded before you get underground. 

Expect Lines at Restaurants

Dietary restrictions are challenging.

In Tokyo you can often manage with dietary restrictions more easily, but once you leave the big city, it can often be quite challenging to deal with dietary restrictions. I personally am allergic to MSG, which meant asking everywhere if I could eat the food prepared. For the most part, most chef’s knew instantly whether they used it or not. In the more rural parts of Japan in the far north of Hokkaido, I ran into a few more challenges. If you are a strict vegetarian, it is also a bit cumbersome to find food that does not include any fish sauce as it seems to be included in a ton. Just take your time and ask around as there are often places that can cater to your needs. 

An International Drivers License is Required in Japan

If you plan to hire a car and self drive during your visit to Japan, make sure you acquire an International Driver’s license before you leave home. If you are in the US, this is easily obtained at AAA for around $20 in one day. This is just an additional piece of paper that says that yes, your license is for driving and you are able to drive outside of your home country. 

Japanese Wait for the Walking Sign

Just like in Germany, for the most part Japanese people do not jaywalk or cross until the walking sign is illuminated. I have seen a few people here and there cut across the road or go before the walk sign is lit up, but by far the general rule is that you wait patiently on the sidewalk!

Try All the Drinks, But Don’t Expect Much More than Coke

In Japan you will quickly notice that the only western drink you can purchase by and large is Coca Cola and not even diet, just regular coke. I was so surprised when our Japanese exchange student had never had a Sprite, but after my recent visit I was reminded why – it’s tough to come by! Only occasionally did I see a Sprite in a convenience store and almost never in a vending machine. Overall, you will be presented with a ton of drinks that are only Japanese!

Also, I found out after much sampling and discussion with our Japanese hosts – you will never find sweetened tea in the vending machines unless it is Chinese or American. They do not put sugar in their green tea at all. I purchased MANY tea varieties looking for a sweet option, with absolutely no luck!

Buy From ALL the Vending Machines

One of my top Japan travel tips includes buying stuff from the vending machines. I just love the vending machines in Japan. And I love that you can purchase almost anything in the world from them. At one of my onsen visits, they had a vending machine with underwear (new!), razors, earbuds and more. We saw a vending machine selling frozen ramen which would be the perfect take out food if you lived there. You will of course find drinks machines everywhere you go as well. My favorite one of the entire country has to be the “cake in a can” vending machine in Sapporo. The cake was amazing as is the concept. It was pricey, but worth it at least once. 

Another great one to look out for and try is a coffee vending machine. You can usually adjust how strong you want the coffee, how much sugar and how much milk. It is so fun to just pay 100 yen and have a hot coffee. Additionally, on most regular machines you can look for the signs that say hot/cold as some machines dispense BOTH hot and cold drinks. You want a hot tea, but your friend wants a cold drink. You got it. Seriously, these machines are the best and one of my favorite things to check out while wandering around towns!

Japan is a country with a rich culture and history, so embracing its traditions and customs can really enhance your travel experience.

There really is no “best time” to visit. There are distinct seasons, each offering unique experiences, so you do not have to only go during the high season of summer (or during the cherry blossom season in spring!). The colorful foliage in fall is worth a trip as is seeing the country blanketed in snow! Wherever you go, have fun and enjoy all the differences that you are sure to find!

MORE TRAVEL AROUND JAPAN

We hope you enjoyed these Japan travel tips! For more travel around Japan, see the links below:

  • 3 week Classic Japan Itinerary in Photos: Tokyo, Kyoto, Snow Monkeys & More
  • Get off the Beaten Path in Hokkaido: Rishiri & Rebun Islands
  • The Best Food in Japan That You MUST Try!

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The post 35+ Helpful Japan Travel Tips To Know BEFORE You Go appeared first on No Back Home .

Japanese Onsen

There’s no need to tip in Japan. Here’s what else travelers should know.

suica travel card japan

The Land of the Rising Sun has fascinated travelers for centuries, and this summer is no exception. 

Tokyo is among the top five international cities Americans are visiting this summer, according to Expedia and now Google Flights. And with the exchange rate currently so strongly in Americans’ favor, it’s an especially good time to visit if you can take the hot and humid weather .

Before you book your flight, though, there are some things you should know. From cultural customs to customs and immigration, here are 10 things to do when visiting Japan.

1. Learn basic Japanese

Some people, particularly in Tokyo, may speak English, but it’s best to learn a few basic phrases in Japanese like “hello,” “excuse me,” “where is the restroom?” and “thank you.” Free tutorials are available across social media and language apps like Duolingo or Babbel. 

You’ll also want to download a free translation app like Google Translate that can handle both verbal and written translation.

2. Fill out the Visit Japan Web form 

U.S. citizens don’t need a visa to visit Japan for stays under 90 days, but you will need to fill out a Visit Japan Web immigration and customs form . Save time by doing this in advance online instead of at the airport when you arrive.

What to know about Tokyo Disney Resort: Why Disney fans will travel all the way to Japan for its theme parks

3. Get a transit card 

A prepaid Suica or PASMO transit card isn’t just for public transportation. It also can be used to pay for things at vending machines, convenience stores and some shops. 

You can download a digital version through Apple Wallet or get a physical card once you arrive in Japan. Just keep it loaded with as much money as you want to spend.

4. Keep cash on hand

Cash is still king in some places, including food stalls and small shops that may not accept credit cards or digital payments. 

You can withdraw cash for low fees and fair exchange rates from ATMs at Japanese convenience stores like 7-Eleven. A Suica or PASMO card can tide you over until you can get to an ATM.

5. Skip the tip

There’s no tipping culture in Japan. In fact, some servers have been known to follow customers out and return tips like they were accidentally left behind. Instead of tipping at restaurants, offer thanks. 

Before eating, it’s customary to say “ itadakimasu ” like a quick prayer to show appreciation for the food and those who grew it. When you leave, you can say “ gochisousama deshita ” to staff to show gratitude for the meal.

6. Stand aside on escalators

In Tokyo, people stand to the left of escalators and keep the right side open for others walking up or down the moving steps. In Kyoto, like in most U.S. cities, people stand on the right. Don’t worry about trying to remember which side to stand on. It will be immediately clear once you’re there. Just do what everyone else is doing and don’t block foot traffic.

7. Keep the noise down on trains

It’s considered rude to talk on your cellphone or play music or videos out loud on subways and trains. You may hear some small groups of friends chatting, but many commuters keep quietly to themselves.

8. Wear or carry socks

Some places, like temples or restaurants with tatami mats, may require you to remove your shoes. If you’re not wearing socks, you may want to carry a clean pair with you, just in case.

9. Prepare to bare all at onsens

If you’re not comfortable sporting your birthday suit around others, you may want to skip public hot springs. Swimsuits and other garments aren’t allowed in the communal water. Some onsens may also bar tattoos or ask guests to cover them up with a patch. However, there are some tattoo-friendly onsens as well as private onsens available.

Additionally, it’s customary to shower before entering the springs to keep the water clean.

10. You’ll have to wait to open some souvenirs

If you plan to load up on Japanese beauty products, snacks and other consumables to take home, you can buy them tax-free at stores like Don Quixote, but they’ll be sealed in a bag indicating they were purchased without paying tax. You can’t open the bag until you leave Japan. 

Bonus: Eat all the things, including at convenience stores or vending machines

From egg salad sandwiches to fresh onigiri rice balls, there’s so much good, affordable food in Japan. Don’t miss the delicious and cheap treats at Japanese convenience stores like 7-Eleven, Lawson and Family Mart. The same goes for the wide variety of readily available vending machines selling cold and hot drinks, depending on the season. 

IMAGES

  1. The Suica Card: A Travel Essential in Japan

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  2. Tarjeta Suica

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  3. See More of Japan With the Help of the Suica Card

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  4. The Suica Card: A Travel Essential in Japan

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  5. Suica Card: A Must-have In Getting Around Japan

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  6. Suica Cards: Quick Guide to Tokyo's Smart Travel Cards

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VIDEO

  1. How to purchase Welcome Suica Card Japan

  2. SUICA IC Card Update, are they available yet?

  3. This is how You can still get a SUICA in 2024! #japan #shorts #japantrip

  4. Unlocking Tokyo's Secrets: Exploring the Convenient Suica Card

  5. 【Japan Travel Q&A】Can You Use a Suica Card Named After Someone Else? Know the Rules!

  6. How to refund Suica card when you travel in Tokyo

COMMENTS

  1. Guide to Suica Cards

    Suica is a rechargeable transportation card from JR recommended for traveling around Japan via train or bus. This convenient card can also be used at stores, some restaurants and vending machines.

  2. 2024 Japan Suica Card Guide: Price, Where to Buy & FAQs

    Learn from our experience and secure your Suica Card before your Japan trip. We made this guide so you know everything about the Suica Card in Japan including its usage, price, where to buy, and frequently asked questions (FAQs).

  3. Welcome Suica

    For traveling in Japan, the Welcome Suica makes a more pleasant trip. The Welcome Suica is a e-money card for moving around and shopping.

  4. Buy Suica prepaid travel card

    Make your trip to Japan easier with a Suica card, a prepaid travel card with a microchip for public transport that can be used as an electronic wallet.

  5. Suica Cards: Quick Guide to Tokyo's Smart Travel Cards

    Find out about the handy Suica card for easy travel in Tokyo & Japan. Here's where to get Suica IC cards, what they cost, and how to charge.

  6. Suica

    The Suica is a prepaid e-money card for moving around and shopping. There is no more need to buy a ticket from a vending machine. Just touch your Suica to the ticket gate and the fare is automatically deducted from your Suica. The Suica can be used not only for JR East trains, but subways and buses as well. See the Suica Map for transportation ...

  7. Prepaid IC Cards in Japan: Suica, Pasmo, Icoca

    Suica, Pasmo, Icoca and seven more of Japan's most popular IC cards were made compatible with each other in 2013, making it possible to travel on almost all trains, subways and buses in most of Japan's largest cities with just a single of these cards.

  8. Suica Guide 2024: How to Buy a Suica Card in Japan

    Learn how to buy and use a Suica card in Japan for convenient access to trains and buses. Simplify your travel experience with our 2024 Suica guide.

  9. See More of Japan With the Help of the Suica Card

    If effortless travel and shopping convenience matter greatly to you, the Suica card is one good thing to have when exploring Japan. Reduce the stresses of public transport and shopping language barriers. Navigate Japan as the locals do; simply tap the card and go!

  10. The Suica Card: A Travel Essential in Japan

    The Suica Card: A Travel Essential in Japan. Suica is the name of an electronic prepaid card that allows an easy simple use of public transportation network in Japan as well as to pay at some shops and vending machines. The Suica system of virtual wallet is debited each time its holder uses it and help travel faster by metro, train or bus ...

  11. Ultimate Suica Card Guide: Perfect Travel Card in Japan

    The Suica Card is an essential tool for anyone travelling to Japan. This rechargeable, contactless smart card, issued by the East Japan Railway Company, is designed to make your travel experience more convenient and efficient.

  12. 2024 Japan Welcome Suica Card: Price, Where to Buy, & FAQs

    Here's everything you need to know about the Welcome Suica Card for tourists in Japan, from price and where to buy to FAQs.

  13. Suica, Pasmo, Icoca: The Complete IC Card Guide and Decision Tree

    Icoca, Pasmo and Suica prepaid cards are the most convenient way to pay for transport and many other things in Kyoto and around the rest of Japan.

  14. How To Get an IC Card (Suica, PASMO, etc) in 2024

    Here's a full rundown of how to get an IC card like Suica or Pasmo to pay for almost everything in Japan in 2024.

  15. All About Suica Card in Japan: Price & Where to Use

    With over 100,000 bookings and a 4.8/5 rating from 11,000 Klook users, the Suica Card proves to be a must-have travel item in Japan.

  16. Guide to Suica Cards

    For a convenient and stress-free travel experience, both around Tokyo and in regions beyond, it's worth investing in a Suica card. This debit-style transportation card is popular with both residents of Japan and visitors alike. Take the hassle out of trying to figure out metro routes and ticket costs by purchasing a rechargeable Suica card.

  17. Suica Card

    Certain IC card types, when pre-loaded with cash, can also be used as digital money to pay at shops or taxis. Issued by the East Japan Railway Company (or JR East), Suica is the most-issued IC transit card in Japan. Used mainly in the Tokyo area, Suica is accepted on public transport systems all over the country.

  18. How to Use the Suica card as a Tourist in Japan

    A Suica card is a type of contactless smart card used for transportation in Japan, particularly in major cities like Tokyo. If you've been to New York, it's similar to the Metro card there!

  19. Travel Prepaid Cards in Japan : Suica and Pasmo

    The Suica and Pasmo cards are prepaid smart cards that allows you to use most public transport (metro, trains, buses, monorail) in Japan.The card is debited for every trip or purchase you make when you touch the card to the reader. They can be used throughout Japan. The cards are already topped up with 2000 yen ready for use (including a 500 ...

  20. Suica and Pasmo: Transportation IC cards and How to Use them in Japan

    Oyster, Opal and T-money, just to name a few. We're all living in a world where using prepaid public transportation passes are the norm. However, in Japan, one's transportation pass can do much more than save you from carrying extra coins in your pocket or the chance of losing your ticket. From convenience stores to taxis, you can use Suica and Pasmo in many places all over the country ...

  21. The Welcome Suica for Foreigners Visiting Japan

    The passage tells you where and how to get a Welcome Suica,which is a convenient, prepaid IC card designed for foreign visitors to Japan.

  22. IC Cards in Japan: Pasmo vs Suica

    Using prepaid IC cards in Japan makes travel infinitely more convenient. But which should you get? Here's the lowdown on Suica vs Pasmo.

  23. Suica Card vs JR Pass: Which is right for you?

    Planning a trip to Japan and wondering how to navigate the vast transportation network efficiently? You might opt for one of 2 popular travel passes, the Compare the Suica card and JR Pass to decide which travel pass best suits your journey in Japan. Find out about area coverage, validity, discounts, and more.

  24. Nationwide Mutual Usage Service

    As Suica is part of the Nationwide Mutual Usage Service, these cards are also interoperable with the ten major cards and usable across Japan. Discounted and subsidized fares, such as those for disabled riders, can also be selectively applied in users' home regions while charging standard fares elsewhere.

  25. What transport Card can I buy at Chitose Airport

    It will be my first free and easy trip in Sapporo. May I know can I get a transport Card at the airport and if yes which will be ideal as I am totally confused. I just need ot travel around sapporo and going to Otaru. I read somewhere Suica Card is out of stock and so I am kind of confused. Thanks for your help in advance.

  26. 35+ Helpful Japan Travel Tips To Know BEFORE You Go

    Insider Japan Travel Tips You MUST know: If you have an iPhone, you can go to your wallet, click the plus sign, then click Transit Card. Now you can search "Japan" to see the Suica option.

  27. Visiting Japan: What travelers should know before they go

    What to know about Tokyo Disney Resort:Why Disney fans will travel all the way to Japan for its theme parks. 3. Get a transit card ... A prepaid Suica or PASMO transit card isn't just for public ...