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Our Mission

To enhance the experience of getting there, being there, and coming home

Established in 1946, Short’s Travel Management (Short's) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. Short’s mission is to enhance the experience of getting there, being there, and coming home.   The Short's team strives to make team travel easy, drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. Short's works with clients to customize travel programs to create efficiencies and maximize the value of our products and services. 

WHAT WE BELIEVE

When you win, we all win; on the road, at the event, in the air, away from home, at rest.

We Are the Team Travel Experts

We work hard to ensure our team of specialists in commercial air, charter air, ground transportation, and hotel arrangements are the best in the industry!

We’re There When Needed

When your teams are on the road, we’re following you and ready to assist in any type of disruption.

We Make Team Travel Easy 

We take ownership of the complexities of travel and make it easy, so you can better focus on your athletes.

We Don’t COA

When things don’t go as expected, we work with customers to make it right, and put measures in place to avoid it happening again.

We Love Purple Carrots

We love surprising cool clients with cool tools and services.

We Satisfy the Customer at a Profit

We price our services to allow for financial stability that enables us to maintain talented staff and strong vendor relationships, ensuring amazing customer satisfaction as measured by our consistently high NPS scores.

Short's has evolved into a full-service travel management company with over 155+ employees, led by the following members of our executive team.

• Faculty & Staff
• University of Wisconsin System
• Book Travel
• Dedicated UW Agencies

Book Athletic Team Travel

Shorts travel agency.

To book NCAA Athletic Team Travel, Shorts Travel Agency is the University’s contracted agency. Coaches and other athletic personnel travelling for NCAA reasons may also use Shorts for individual travel reservations.

Note: UW Madison Athletics are currently contracted with Anthony Travel. 

Reservation Options

With the July 1, 2020 launch date – contacting an agent will be the only way to make reservations. There will not be any online booking to ensure top tier, personalized service.

Toll Free (Athletics Travel): 844-814-3936

Emai l: [email protected]

Business hours: Monday-Friday 8:00am-5:00pm Central Time

UW Dedicated Agents

Jill Feldman

Andrea Albus

Shorts Travel Portal

Use the Shorts Portal to view booking information, track unused tickets, lookup itineraries, and view dashboards.

About Shorts Travel Agency

Shorts Travel Management is located in Waterloo, Inc. Shorts handles all booking for NCAA tournaments, as well as many other athletic programs for colleges through the United States.

Short's Support Materials

Campus Portal Logins

Updating Credit Card and Traveler Program Numbers pdf

STM's Return To Travel - Team Travel Best Practices & Safety Guide pdf

Athletic Portal and Reporting Overview (Webinar Recording)  

Athletic Administrator Overview (Webinar Recording)

Listen to Past Webinars

• Future Students
• Parents and Families

Strategic Procurement

• Accounts Payable
• Purchase Card
• Supplier Information
• Getting Started

Book Your Travel

• While You’re Away
• Travel Card

*All travelers leaving the State of Rhode Island must have an approved TA in the system before booking any travel arrangements. Traveling without an approved TA puts the traveler at risk of bearing financial responsibility for any expenses incurred. TA’s are required even if expenses will be covered by an outside organization.*

Note: the policy on booking airfare varies by destination (domestic or foreign) and fund.

Airfare Policy

Domestic Travel            

• Funds 110, 500, & 401: Travelers may book travel independently with reasonable efforts to minimize costs.
• Fund 100 & all other funds: Travelers are required to book through the State of Rhode Island’s approved travel agency

Domestic travel exception: Travelers may book independently if the cost is significantly less than booking through the state’s approved travel agency, however, you must provide a written quote from the agency noting their price for the same itinerary

Foreign Travel:

• All Funds: Travel must be booked through the State of Rhode Island’s approved travel agency.

State of Rhode Island Travel Agency

Direct Travel provides travel services, including airfare, car rental, lodging and ground transportation for all individuals traveling on University of Rhode Island funds. Employees will make the arrangements directly with the travel agency. Students and guests will have an employee book for them.

An approved travel authorization (TA) number and four-digit department code will be required to confirm travel arrangements have been made with the approved travel agency.

Direct Travel

As of April 2021, Short’s Travel has been replaced by Direct Travel. Existing travel profiles, including preferences, loyalty numbers, unused tickets, etc. have automatically transferred to Direct Travel.

Direct Travel Contact Information Business Hours: weekdays, 8 a.m.-8 p.m. CT Emergency Travel Service – after hours service fee will apply Online Booking and Travel Portal: www.concursolutions.com Travel Agent: 866.498.7436 Email: [email protected]

International Travel Insurance

Insurance is provided by the University for all travelers. Registration is required and can be completed by following the link below. Insurance Information

Students, Internal Payroll Employees, and Guest Travel

Only URI state employees will have a Direct Travel Concur profile to book travel. Undergraduate students, graduate students, Internal Payroll employees and guests are required to have a URI employee book their travel. The URI representative booking the travel should be the person they are reporting to. In the case of an undergraduate or graduate student, the URI representative should be a professor or supervisor. In the case of an Internal Payroll employee, the URI representative should be a supervisor. In the case of a guest, the URI representative should be the department or Human Resource liaison.

Student & Guest Travel Instructions Coming Soon

Rental Vehicles

Travelers who require a rental vehicle to conduct University-related business should refer to the Rental Vehicle page for the approval and reservation process. Please note: URI will not reimburse for the cost of adding insurance to a reservation, as insurance is included through our contracts with Enterprise and National, or through the Office of Risk Management when booking through a non-preferred agency.

Travel for Sponsored Research

If your travel is funded by a grant from the government, you must use a U.S. air carrier service for all air travel and cargo transportation services.

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Welcome to BTSSS!

Veterans portal.

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Thank you for using the Veteran Portal to submit your travel claim to the Beneficiary Travel Self Service System (BTSSS).

In order to access the BTSSS interface you must log in using:

If you are a JAWS user, please refer to the JAWS Job Aid before using BTSSS.

Announcements

Claims approved for payment within this system are designed to use electronic funds transfer (EFT) to your checking/savings account or VA debit card. If your EFT information is not on file with Veterans Health Administration (VHA) Financial Management System (FMS) your approved payment may be delayed until the information is provided to process your claim or adjustments are made to allow for temporary payment by check. If you currently receive other benefit payments by EFT from the Veterans Benefits Administration (VBA) your EFT information is not on file with our system unless you have provided it previously to your local VA Medical Center. You can confirm if your EFT information is on file by reviewing your Veteran profile screen. If it is missing please contact your local BT office to update it. They will provide you with the necessary signature forms to have it added.

Facility for Payment

When entering claims, please identify the facility responsible for payment as the facility that provided your care or approved your care for care in the community. For example, if you submit a claim for care or services approved at a non-VA facility, you identify the care VA facility that authorized it as facility responsible for payment. In most situations this will be your preferred or home facility. If you receive care at a VA Community Based Outpatient Clinic (CBOC) this location will be available for selection as an associated facility of its larger parent VA Medical Center. You will see it when you select the location of your appointment.  

The Paperwork Reduction Act of 1995 requires VA to notify you that this information collection is in accordance with the clearance requirements of Section 3507 of this Act. We anticipate the time  expended by Individuals who must complete this form will average 10 minutes. This includes the time it will take to read instructions, gather the necessary facts and fill out the form. No person will be penalized for failing to furnish this information if it does not display a currently valid OMB control number. This information is collected under 38 CFR 70 and is intended to fulfill the need for Veterans and beneficiaries to claim Beneficiary Travel benefits and for VA to determine the individual’s eligibility for the benefit.

Privacy Act Information: VA is asking you to provide the information on this form under 38 U.S.C. Sections 111 to determine your eligibility for Beneficiary Travel benefits and will be used for that purpose. Information you supply may be verified through a computer-matching program. VA may disclose the information that you put on the form as permitted by law; possible disclosures include those described in the “routine use” identified in the VA systems of records 24VA19 Patient Medical Record-VA, published in the Federal Register in accordance with the Privacy Act of 1974. Providing the requested information is voluntary, but if any or all of the requested information is not provided, it may delay or result in denial of your request for benefits. Failure to furnish the information will not have any effect on any other benefits to which you may be entitled. If you provide VA your Social Security Number, VA will use it to administer your VA benefits. VA may also use this information to identify Veterans and persons claiming or receiving VA benefits and their records, and for other purposes authorized or required by law.