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Lalamove vs GrabExpress: Which service should you use?

The surge in local courier services catering to peer-to-peer transactions and small to medium-sized enterprises (SMEs) has brought about a rise in popularity for same-day delivery services. Among the notable providers that have emerged in the market are Lalamove, Ninjavan, and Grab. These companies have capitalized on the increasing demand for speedy and reliable delivery services that cater to customers' needs.

Whether you're an e-commerce business owner or an individual who frequently sends packages to friends and loved ones, choosing the right service provider can be a daunting task. Each provider has its unique strengths and weaknesses that may make it more suitable for one use case than another.

In this article, we'll focus on Lalamove and Grab and compare the two to help you make an informed decision. We'll look into the features and benefits of each provider, their respective pricing structures, and other factors that can influence your choice of courier service. By the end of this piece, you'll have a better understanding of which provider may work best for your needs.

Lalamove in a nutshell

Lalamove is a same-day delivery company that caters to peer-to-peer transactions.

They offer a variety of delivery options for small to larger packages, including MPVs and light trucks.

Lalamove allows for flexible scheduling options, including immediate pickup or scheduling for a later time and date.

What’s the pricing of Lalamove

The pricing of Lalamove varies depending on the size and weight of the package, the distance of the delivery, and the type of vehicle used. Here are some factors that can affect the pricing of Lalamove:

• Base fare: This is the minimum fee charged for each booking, regardless of the distance or size of the package.
• Distance fee: This is calculated based on the distance between the pickup point and the destination.
• Vehicle type: The cost of the delivery can also vary depending on the type of vehicle used, such as motorcycle, MPV, or light truck.
• Additional fees: There may be additional charges for special requests, waiting time, or toll fees.

For more information take a look at the screenshots below from Lalamove site :

Why use Lalamove?

Image taken from Lalamove site

One advantage of using Lalamove over standard courier services is the ability to track the rider in real-time. This feature allows you to see exactly where your package is and how long it will take to arrive at its destination. 

In addition, the real-time tracking provides an added layer of protection for both the sender and recipient, as it allows you to monitor the delivery every step of the way.

Lalamove also makes it easy to access the tracking information by sending you a unique link via text message. This link can be opened directly in your phone's browser, giving you quick and easy access to the real-time tracking feature. This allows you to stay informed about the status of your delivery, and gives you peace of mind knowing that your package is being safely and efficiently transported to its intended destination.

Lalamove offers additional services for motorcycle deliveries that can make sending and receiving packages more convenient. These services include cash handling, queueing, round trip, and purchase service. Additional fees range from PHP 30 to PHP 100. They can be added to your Lalamove delivery request through the app or website.

GrabExpress in a nutshell

Grab is a popular on-demand transportation company that has expanded its services to include GrabExpress, a same-day package delivery service utilizing motorcycle owners. While their pricing is not as transparent as Lalamove's, it appears to be influenced by factors such as distance and peak hours, similar to their ride-hailing service. Currently, GrabExpress operates in different countries such as Singapore and Philippines.

One of GrabExpress's notable features is its real-time tracking , which is integrated into the Grab app. This allows you to monitor the rider's location and estimated time of arrival , much like how you can track your Grab car. Once the package is delivered, the rider will take a photo of the recipient with the package to confirm the successful delivery. ( Proof of Delivery )

What’s the pricing of GrabExpress 

Look at the table below extracted from GrabExpress site in Malaysia:

These are the prices for GrabExpress in Singapore :

Grabexpress by bike.

Base Fare SGD 5

Per Km rate SGD 1 / km (up to 5km)

SGD 0.7 / km (above 5km)

Multi-Stop Delivery SGD 3 per stop (after the first stop) + Applicable fare per km

Surcharge SGD 2 (11am - 1pm daily, and 5pm - 9pm Saturdays & Sundays & Public Holidays)

Return Trip Fare SGD 6 (applicable when items being returned to sender)

Platform Fees SGD 0.30

Operating Hours 7 AM - 11 PM daily

GrabExpress by Car

Base Fare SGD 9

Per Km rate SGD 1.2 / km (up to 5km)

Multi-Stop Delivery SGD 5 per stop (after the first stop) + Applicable fare per km

Surcharge SGD 5 for CBD pick-up/drop-off 

Return Trip Fare SGD 9 (applicable when items being returned to sender)

GrabExpress by Van

Base Fare SGD 28

Per Km rate SGD 0.7 / km 

Multi-Stop Delivery SGD 8 per stop (after the first stop) + Applicable fare per km

Return Trip Fare SGD 28 (applicable when items being returned to sender)

Additional Services Refer here the additional services price guidelines

Operating Hours 8 AM - 9 PM daily

Pros and Cons of Lalamove and Grab Express

Pros of lalamove:.

Door-to-door delivery is included in all of their orders, from motorbikes to vans.

Lalamove PH offers customizable options for those who prefer not to pay fixed package prices for moving.

Its multi-stop feature not only helps businesses save time but also cuts down on costs.

Lalamove's online booking system is easy to use through their app.

For point-to-point deliveries using cars or bikes, Lalamove guarantees a maximum delivery time of one hour.

Lalamove's delivery tracking system allows you to track your package in real-time using their app.

Pros of GrabExpress:

GrabExpress offers a user-friendly tracking system integrated within their app, allowing you to monitor the rider's location and estimated time of arrival.

The rider will take a photo of the recipient with the package to confirm delivery.

GrabExpress offers competitive pricing for same-day deliveries, taking into account factors such as distance and peak hours.

GrabExpress's rider fleet includes both motorcycle and car options to fit your specific needs.

GrabExpress vs Lalamove: Final words

When it comes to same-day package delivery, there are a variety of options available in the market. Two of the most popular ones are GrabExpress and Lalamove. However, the choice between the two will depend on various factors such as the delivery destination, package size, and budget.

To help companies make the best decision, there are platforms like Kosmo as your Fleet Management Software that allow businesses to choose the best delivery option and streamline their delivery processes.

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The Ultimate Guide to Using Lalamove for Seamless Delivery Services

In today’s fast-paced world, businesses need reliable and efficient delivery services to ensure their products reach customers in a timely manner. One such service that has gained popularity is Lalamove. With its user-friendly app and wide range of delivery options, Lalamove offers a seamless experience for businesses of all sizes. In this ultimate guide, we will explore how you can use Lalamove to streamline your delivery process and enhance customer satisfaction.

Getting Started with Lalamove

Lalamove is a delivery platform that connects businesses with drivers who can transport goods quickly and safely. To get started, you will need to download the Lalamove app from the App Store or Google Play Store onto your smartphone or tablet. Once installed, you can create an account and start using the platform immediately.

Upon opening the app, you will be prompted to enter your pickup location and destination. You can choose from various vehicle types based on your delivery needs, such as motorcycles, cars, vans, or trucks. Additionally, you have the option to select additional services like extra helpers or refrigerated trucks for specific requirements.

Placing a Delivery Order

Once you have entered your pickup location and destination, you will be presented with a list of available drivers in your area. Each driver’s profile includes their rating, vehicle type, and estimated time of arrival (ETA). You can select a driver based on these details or choose the “Auto-assign” feature for faster matching.

After selecting a driver, you will need to provide detailed information about your package’s size, weight, and any special handling instructions. This ensures that the driver is adequately prepared for the delivery task at hand. You can also track the progress of your delivery in real-time through the app’s tracking feature.

Key Benefits of Using Lalamove

Using Lalamove for your delivery needs offers several key benefits that can significantly enhance your business operations. Firstly, Lalamove provides on-demand delivery services, meaning you can schedule a pickup and have your goods delivered within a short timeframe. This enables you to meet urgent customer requests promptly.

Secondly, Lalamove offers transparent pricing with no hidden charges. Before confirming your order, you will be shown the estimated cost based on factors like distance, vehicle type, and additional services required. This allows you to budget effectively and avoid any surprises when it comes to billing.

Lastly, Lalamove prioritizes safety and security. All drivers undergo thorough background checks before being allowed to join the platform. Furthermore, Lalamove provides insurance coverage for all deliveries made through their platform, giving you peace of mind knowing that your goods are protected.

Maximizing Efficiency with Lalamove

To maximize efficiency when using Lalamove for your delivery services, there are a few tips to keep in mind. Firstly, provide accurate pickup and destination addresses to ensure seamless navigation for the driver. Clear instructions and contact details will also help avoid any potential confusion during the delivery process.

Additionally, consider utilizing Lalamove’s multi-stop feature if you have multiple deliveries in one trip. By planning ahead and grouping deliveries in close proximity, you can save time and reduce costs associated with multiple trips.

Lastly, take advantage of Lalamove’s proof-of-delivery feature to maintain transparency and accountability with your customers. This feature allows you to capture photos or obtain digital signatures upon successful delivery completion.

In conclusion, using Lalamove for seamless delivery services can greatly benefit businesses by providing fast and reliable transportation solutions. By following the steps outlined in this ultimate guide and implementing efficiency strategies along the way, you can enhance customer satisfaction while optimizing your overall delivery process.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.

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Category: Guide

Guide: the basics of lalamove.

Val Vince Nacalaban

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You probably heard about Lalamove and how it penetrated the Filipino market. Lalamove stands out as one of the most sought-after logistics companies, particularly in Asia. The company primarily specializes in providing delivery services via a mobile app, which serves as the primary means of communication for both consumers and businesses.

Lalamove is renowned for its efficiency and convenience, consistently earning high levels of customer satisfaction worldwide. Moreover, the company has been helpful in generating employment opportunities, particularly for local riders. But have you ever pondered over what Lalamove is? In this article, we will delve into the fundamentals of Lalamove; how to use lalamove, how Lalamove works, and tackle how its operations function.

Table of Contents

How does lalamove work , how to cancel order in lalamove , why choose lalamove .

The company’s business revolves around the Lalamove mobile app. Customers can access Lalamove’s services through using their website or mobile app. Customers can start by downloading the Lalamove app from the app store or play store. Alternatively, they can also create an account on Lalamove’s website .

Here’s a guide on how to use the Lalamove app:

• Type in Lalamove and Download the Lalamove App (Google Play Store for Android or App Store for iOS).
• After downloading, open the app and create a new account if you are new to Lalamove. If you have an existing account, you can log in using your registered email address and password.
• Allow the app to access your location, or you could also manually provide your pickup and drop-off locations. Be sure to provide your exact address for a successful delivery experience.
• Select your vehicle type. Choose the appropriate vehicle according to the amount or size of your delivery needs. Lalamove offers several vehicle options such as motorcycles, vans, trucks, and cars to ensure a seamless delivery experience.
• Provide the delivery details such as the item’s size, weight, specific instructions, side notes, and other relevant information to help the rider understand your requirements better.
• After providing the delivery details, you can get quotes from drivers based on your desired vehicle. Be sure to review the options and necessary details and choose the one that suits you best.
• Once you’ve finished reviewing all the details, you can confirm the booking.
• Communicate with the driver on the app. Take the chance to clarify details with them and ask questions if necessary.
• Track your delivery using Lalamove’s real-time tracking. In this way, you will have an easier and accurate way of keeping track of your deliveries. You can also check out the driver’s location and receive notifications of your delivery process.
• You can complete the payment through the app and choose your payment method. You have the option to pay through digital wallet, credit or debit card, and cash.
• Lastly, Here’s how a lalamove works! you can provide feedback based on your experience with Lalamove. This helps Lalamove maintain their quality service and provide a seamless customer experience.

In some instances, we catch ourselves changing our decision whether to purchase a product or not. But what if you’ve successfully purchased on the Lalamove’s app? Fret not, there’s always an option available to cancel Lalamove booking. 

Here’s a-step-by-step guide to cancel an order in Lalamove :

• Open the Lalamove app.
• Log in your account.
• On the app, locate the order you wish to cancel. You can check the order on the “Active Orders” or “Order History”.
• Tap on the order and open its details.
• Find the cancel button or option. The button may be an icon or text.
• Tap the Cancel button and follow the necessary instructions that appear on your screen.
• Be sure to provide a reason for canceling your order, if asked.
• Once you have completed the process, you’ll be able to receive a notification indicating the success in canceling your order.

However, the details of the Lalamove order app may vary depending on the location and the version of the Lalamove app you are using. If you happen to have a hard time understanding the instructions of how to cancel order in lalamove, it’s best to call on your nearby Lalamove support team so they can give you the assistance you need. Additionally, you can also ask for other concerns. 

Lalamove offers a wide range of services that fosters excellent customer service. This section tells you more about why Lalamove is a recommended app for you and your loved ones. Here’s why Lalamove is an appealing choice for your everyday essentials:

• Transparent Pricing . The app allows users to visibly check the full details of the payment. The app is designed to automatically calculate the cost of the products you’ve ordered.
• Flexible Scheduling . You can set your schedule according to your needs, whether it’s an urgent delivery or a delivery set for a future date.
• Multiple Vehicle Choices . You can choose from van, motorcycle, truck, or car based on the quantity and size of your orders.

If you wish to learn more about how Lalamove works, you can visit their website here .

Sources: ( 1 ),( 2 ),( 3 )

Also Read: GUIDE: How to be a Lalamove Rider

Val possesses insatiable curiosity that fuels his quest for new discoveries. In his free time, he immerses himself in writing and delves into captivating topics to foster personal growth.

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• Website Lalamove
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With their reputed services in large goods and luggage movement, Lalamove has gradually entered into the business offering small packet delivery. Trust us, and they have maintained their legacy of excellence in this area as well. Lalamove offers a comprehensive range of services for both individual and business clients. With their complete understanding of the market and customer needs, their services are often tailored to clients' specific requirements. Transparency and competitiveness of their delivery cost is another specialty of Lalamove as you get the details of everything upfront your confirmation. What's more? They offer convenient payment options to let you dispatch your parcel with complete satisfaction.

Highlights:

• Lalamove offers on-demand and fast delivery services, and you can get your packet delivered even within an hour.
• The company offers hassle-free payment channels, and you can pay through their mobile application once you confirm your booking.
• Lalamove has the most effortless courier booking process, and their riders will be with you in minutes to get your job done.
• The company offers real-time tracking of your parcel to keep an eye on the actual location of your goods.
• Refrigerated lorries
• Multi-stop delivery services
• Small items delivery services
• Large and bulky goods delivery services
• Valuable and delicate items’ delivery services
• Moving services
• Food and grocery delivery services
• Motorcycle: Base fare $10 (under 1km) + $0.35/km (1km and above)
• Car: Base fare $12 (under 1km) + $1/km (first 3km) + $0.45/km
• MPV: Base fare $19 + $0.50/km

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Lalamove vs GrabExpress: Which one to use?

Local courier services for peer-to-peer and SMEs are starting to become more and more popular with companies like Lalamove, Ninjavan and also Grab offering same-day delivery courier services for its users. Either as an e-commerce owner or just a regular person sending a package to friends, which exactly is the better service provider for your use case? Today we’ll try to compare the two to know precisely which of these services you should use.

Table of Contents

Lalamove is primarily an on-demand, peer-to-peer, same-day delivery company in which you can deliver not only small packages but also heavier packages. Aside from the typical motorcycle, you can request for an MPV (MultiPurpose Vehicle) that can carry up to 300KGs and 600KGs as well as light trucks that can carry anywhere from 1000KG to 2000KG. You may also schedule your deliveries ahead of time.  Currently, Lalamove is offered only in Metro Manila and its outskirts.

Unlike standard courier services, Lalamove allows you to track the rider real-time and gauge how much time it’ll take for them to arrive. It also adds a layer of protection for both sender and recipient. Lalamove texts you with a unique link that opens in your phone’s browser with the tracker.

The pricing for Lalamove’s delivery is as follows:

For motorcycle deliveries, Lalamove has additional services that you can use:

• Cash handling (Additional PHP30 ) – If you’re waiting on payment, and bank deposits aren’t an option, you may want to look into Lalamove’s cash handling. Riders pick up payments from the person who owes money and delivers it to the person who is owed money.
• Queueing service (Additional PHP 70 ) – If you need to wait in line to pick up something from a store or establishment, you could book this service, so someone else waits for you. The package is then delivered straight to your doorstep.
• Round trip (Additional PHP 100 ) – Pretty much like cash-on-delivery, the rider will go back and forth from sender to recipient and back to the sender.
• Purchase service (Additional PHP 50 ) – If you need to purchase something outside but can’t, you can request a rider to buy and deliver it to you. The limit is PHP 2,000 , but you could ask the rider if he can shoulder the extra cost if you exceed then reimburse him afterward.

You can check out their pricing here. 23 You can also download the Lalamove app for free here .

Grab is primarily an on-demand transportation company for the public, but with the rise of demand for same-day package delivery, they also offer GrabExpress with the help of motorcycle owners. Grab’s pricing isn’t as transparent as Lalamove’s, but it seems like it is affected by distance and peak hours – much like their riding service. Currently, GrabExpress is available in Metro Manila and Cebu  but our friends in Bacoor, Cavite said that they could book as well.

Grab also offers real-time tracking integrated into their app. You can see where the rider is, much like how you can see where your Grab car is, and the estimated time of arrival. Once the package is dropped off, the rider will take a picture of the recipient with the package to show you that the delivery was a success.

Here are GrabExpress’ available services:

• GrabExpress Instant – This is the standard on-demand courier service that you book. Once your booking is accepted a rider will pick up the package at the pickup point, then deliver to the drop off location.
• GrabAssistant – GrabAssistant is essentially a purchase service where you book a store where the rider will purchase the item and deliver it to you. PHP 1,000 is the maximum amount that a GrabAssistant rider can buy for you.
• GrabExpress Same Day Delivery – It’s similar to GrabExpress Instant, but your delivery is queued so that Grab can sort out the riders to deliver packages more efficiently. It allows up to 6 hours lead time and is cheaper than GrabExpress Instant.
• GrabExpress Instant COD – This is Grab’s cash-on-delivery service where the rider will pick up the item, drop it off to the recipient and accept the cash payment, then bring the cash to the person who sent the package. It is more expensive since the rider travels back and forth from the pickup point to the drop off location.

You can download Grab for free here

Below is a table to compare the two:

I would suggest you keep both apps and choose whichever is cheaper for whatever use you may need. I find near deliveries to be cheaper on Grab, and deliveries to remote locations are cheaper on Lalamove (YMMV). If the recipient or sender is unavailable now but will be later, then you might want to look into Lalamove’s scheduled delivery. Since you can’t ship heavy and bulky packages with Grab, then you’d need to use Lalamove’s MPV or Light Trucks.

And that sums it up. Which service do you prefer, Lalamove or GrabExpress? Let us know in the comments below.

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Business Owners, Here’s How to Solve Peak Holiday Shopping Season

This post was written in collaboration with Lalamove. While we are financially compensated by them, we nonetheless strive to maintain our editorial integrity and review products with the same objective lens. We are committed to providing the best information in order for you to make personal financial decisions with confidence. You can view our  Editorial Guidelines here .

‘Tis the season to make money, falalalala, lalalala! Christmas season is also peak shopping season, and for many businesses, that means it’s about to get very, very busy.

Singapore customers, even at the best of times, cannot be described as “laid back”. Well, guess what, they get even more kancheong (antsy) during this period. Amidst end of year sales, 11.11, Black Friday and Boxing Day, after the flurry of online shopping and frantically grabbing deals left, right and centre, they’ll be worrying about their purchases getting stuck or lost in the mail or not arriving in time for the festive season.

It’s also a nail-biting period for business owners. This is make-it-or-break-it time — your sales have the potential to spike, but you have to be ready to ensure last-mile delivery happens smoothly, especially if you’re using your own fleet or delivering parcels yourself. Capitalising on the season’s opportunities while managing your own resources can be a delicate balancing act.

Let’s take a look at some of the peak holiday shopping season delivery issues businesses might face and some solutions to them.

Issue #1: Manpower

If you thought you were short-handed on normal days, wait till holiday season rolls around, when businesses scramble to hire extra staff to deal with additional deliveries, customer service and so on.

Instead of desperately posting job ads and then praying that the successful candidates will actually show up for work, one solution is to look for a ready-made workforce that can do jobs on demand.

For instance, if you need to increase your delivery fleet, why not partner with Lalamove? They’ll supply the manpower you need on-demand.

Lalamove can also help you reduce operational costs by letting you save on fixed overheads like vehicle purchase and payroll. The costs are scaled to suit your needs, so you save more money when business is quiet and can deliver more during peak periods.

At any one time, Lalamove has 55,000 drivers ready to be activated islandwide, all vetted and trained.

Issue #2: Restricted customer base

In bigger countries such as the US or even Malaysia, businesses don’t always deliver to all states due to operational issues, delivery limitations or sensitivity of goods (such as cakes).

But in pint-sized Singapore, there is no excuse not to deliver anywhere on the island — even to ulu areas like Tuas, Woodlands North or Changi.

Some businesses may decline to go to certain areas, but with a delivery partner like Lalamove, you’ll be able to deliver to the whole of Singapore, including Sentosa. However, do take note of additional charges for Secured Zones like immigration checkpoints, Jurong Island and shipyards.

Thanks to Lalamove, you can expand your reach to all of Singapore. Huat ah!

Issue #3: Fatigue from route planning

If you’ve ever tried making deliveries yourself, you’ll know that route planning can drive you nuts, especially when one person has to make over 100 deliveries per day. In other words, you could find yourself in Google Maps hell.

But with a whole fleet of Lalamove drivers at your fingertips, all you have to do is batch deliveries according to area and off they go.

Lalamove offers multi-stop delivery, which lets you save money by grouping up to 19 orders in one trip (1 pick-up and 19 drop-off). You’ll also get to save with less mileage and effort, which is good for your company’s wallet and could be better for the environment in terms of emissions.

Issue #4: Briefing during peak periods

During the sales rush, you barely have time to eat, sleep or go to the toilet, let alone brief new drivers while keeping a straight face. Having to instruct and guide them is not only stressful but can also take precious minutes away from your business.

Lalamove has a favourite driver feature that lets you have your orders taken by your favourite drivers first. So, you can use drivers you are familiar with and have had good experiences with previously. They’ll already know the ins and outs of your operational processes and how you like certain items to be handled and delivered.

And let’s be honest — it’s always comforting to see familiar faces who already know how things work.

Issue #5: Uncertainty of transporting sensitive goods

Are you dealing with sensitive or fragile goods that require careful handling, cold chain transport and so on? Then you’ll know that it’s sometimes better to just deliver the goods yourself, rather than risk someone else screwing things up for you.

If the product reaches its destination in bad shape, you’ll not only have to placate an irate customer but could also lose money through refunds, unsellable products or bad reviews.

However, cold trucks don’t come cheap, and training your own fleet of staff can be more trouble than it’s worth, especially if there is a high turnover rate and you’re constantly having to train and retrain.

One way to solve this issue is to use an established delivery partner like Lalamove, with their fleet of experienced drivers and refrigerated lorries. 

Lalamove even has an e-signature feature so you can get instant updates with proof of delivery. That way, you’ll always have proof that your item has been delivered and received.

Issue #6: Items getting lost

Apart from damaged goods, another headache for sellers is items getting lost and not reaching their destination. Other than bad customer reviews, you might also have to fork out the cash to offer a replacement or refund.

Sure, you could implement a reliable tracking feature for your own delivery fleet. But with the holiday season just weeks away, it’s easier to partner with a last-mile delivery service like Lalamove, with all the systems already in place to track your orders in real-time.

Issue #7: Not having a suitable vehicle for delivery

Sometimes, the car you use for deliveries is just too small for certain items. Or perhaps your  delivery van is in the workshop and you need another vehicle for a couple of days. Or maybe you’ve sold a one-off item or received a special request from a customer that’s just a bit too bulky for your usual vehicle.

A delivery partner like Lalamove has delivery vehicles of all types and sizes, including motorcycles, cars, MPVs, 1.7m and 2.4m vans and 10ft and 14ft lorries.

Simply select the best vehicle for your needs and then add on any features that would make your customers even happier.

Issue #8: Unable to handle urgent orders

It’s Christmas tomorrow, and your customer is demanding a cake and flowers ASAP because it’s their kid’s birthday. They would have called earlier, but it slipped their mind. So how?

As a business owner, last-minute requests can seem unreasonable, but you’ve got to keep your cool. If you’ve got the goods on hand, this is a great chance to make another sale. The only problem? You’ve got to have the means to send out the item ASAP in pristine condition.

Headaches like this can be outsourced to a delivery partner like Lalamove. Lalamove can transport sensitive, urgent items on the same day within 55 minutes flat.

They can deliver perishables like flowers, food like cakes or even larger orders from restaurants for big families in the same household.

Best of all, Lalamove delivers 24/7, so it’s never too early or too late in the day.

‘Tis the season for Lalamove

This festive season, let your hair down and make merry — while also fulfilling your customer’s orders! Partner with Lalamove for stress-free peak holiday season deliveries.

Lalamove offers transparent pricing which is instantly displayed when you input your order, monthly statements to make life easier for your business’s accounting records, and can even gather multiple users in one business account.

Find out more about Lalamove and how to hop on board the platform as a Lalamove partner.

• Entertainment

10 best courier services in Singapore: Cheapest fees and fastest deliveries

Whether you're a power Carouseller or running a fledgling e-commerce business, finding the right delivery or courier provider can be a headache.

While we no longer need to rely on SingPost as the only option to ship our items (yay!), the problem now is that there are so many logistics companies to choose from. But we're not complaining. Which are reliable? Which are affordable? We review 10 best courier services in Singapore with the lowest delivery fees.

Best courier services in Singapore (2023)

1. Overview of the best courier services in Singapore (2023)

For easy reference, here are the prices for the best courier services in Singapore.

Need some recommendations in a hurry? Here are our courier service suggestions for different delivery needs:

• For small parcels: SingPost, Ninja Van, Pickupp, Pandago, UParcel, GrabExpress
• For prepaid postage: Postage-paid solutions like Ninja Packs or SingPost’s PolyM and SmartPac packages are super convenient. Just stuff, seal, and drop off.
• For small but heavy parcels: Ninja Packs come in 3 sizes and all have no weight limit. Stuff as much as you can in there!
• For instant delivery: Pickupp, Pandago and GrabExpress all offer on-demand delivery for small parcels. For larger parcels, try Lalamove, GoGoX and Pickupp.
• For van or lorry deliveries: Lalamove, GetVan, GoGoX

Read on for more about our shortlisted courier services in Singapore with affordable and transparent pricing.

2. SingPost—Best for small packages, prepaid postage options

At SingPost, you have two main options for standard local delivery of small packages: non-postage paid and postage-paid. 

SingPost is the classic local courier choice, and they offer some of the cheapest rates of as low as $1.55 for small packages up to 2kg, 324 x 229 x 65mm.

To skip the queues at the post office and avoid having to fiddle with stamps, use their postage-paid polymailers (Poly M) or Smartpacs. Since postage is already paid, all you have to do is pack your items and drop them off—no stamps required.

The rates above are for small packages, with delivery within 2 working days. If you need to send something larger or faster, you can opt for these tracked doorstep delivery options:

 Note: The postage fees above were estimated from  SingPost’s postage fee calculator . Do input your own package details to get the exact rate.

3. Ninja Van — Best for small, heavy parcels; prepaid postage options

Ninja Van has two options you can use to send parcels (the last option, Ninja Pro, is more suited to businesses.) — Ninja Lite and Ninja Pack. Both are tracked and delivered in one-three working days. Of the two, Ninja Packs are especially useful if you have small heavy items, since these packs have no weight limit.

Ninja Lite — shipping rates, weight and size limits

All parcels shipped under  Ninja Lite  come with coverage up to the value of the delivery item or SGD100 per item, whichever is lower.

 How Ninja Lite works: Ninja Lite isn’t a prepaid postage service. You need to create a Lite account, top up credits in your account, prepare your parcel, and arrange for pickup or drop-off at any  Ninja Point .

Ninja Packs — shipping rates, weight and size limits

Ninja Packs  are postage-paid polymailers of different sizes. But, unlike Ninja Lite and SingPost, there’s no weight limit. You can stuff all you want into the bag, which makes it perfect for items that are small but heavy, such as books.

Like parcels shipped under Ninja Lite, Ninja Packs are delivered in one - three working days. However, if anything happens to your parcel (touch wood!), Ninja Packs come with lower coverage of $50.

How Ninja Packs work : Buy Ninja Packs in bundles of 5 or 20, which can be purchased  online . Create a Ninja Dash account, stuff your Ninja Pack to your heart’s desire, and create a Ninja Pack order on Ninja Dash. Then, just drop it off at a Ninja Point, and BOOM! Item shipped.

4. Pandago — 1-hour, small to medium parcel, 24/7 delivery

Foodpanda can now do more than just deliver food orders to you. The cutest pink  food delivery  app in Singapore now offers its own parcel delivery service,  Pandago . It’s 24/7, trackable in real-time, and convenient to book within the Foodpanda app. With its 60 minute or less delivery time, Pandago is a great option for time-sensitive deliveries.

Unlike the other couriers with different rates for different parcel weights and sizes, Pandago offers just one rate for one size/weight specification. You can pack, seal and send anything up to 5kg—as long as it fits in the  33 x 33 x 18cm  pandago delivery bag, and isn’t illegal or dangerous.

Wanna give Pandago a shot? Psst, use the promo code  PGNEW  in your Foodpanda mobile app for 25 per cent off your first Pandago order. Just note that there’s a minimum spend of $6, and the discount is capped at $5.

5. Qdelivery by Qxpress — Best for bulky items with higher coverage

If you can get over  Qoo10’s bizarre user interface , their in-house delivery service  Qdelivery  isn’t a bad choice for next-day delivery. They accept parcels up to 30kg, weight + height + length = 300cm, and not exceeding 160cm for any one dimension. Break these rules and Qoo10 will reject your parcel.

One annoying thing about Qdelivery: While you can select a pickup date, but can’t select a time slot. I mean, there’s a field for “Select time slot”, but there is only one option you can must choose: 10:00-19:00. If you want full control over when your parcel gets handed over to the QExpress folks, drop off your parcel at a  Pick Locker  instead.

On the plus side, it’s relatively affordable for bulkier items that wouldn’t fit in a Ninja Pack or SmartPac. For example, a 20kg parcel costs only $12.90 for Qxpress to ship the next day. While this is probably going to cost more than the $6.10 – $12.15 rate under Speedpost Express, Qdelivery’s  maximum compensation  is also higher at $300.

If you are prepared to spend more $$ there’s also a Qxpress Quick Delivery (3 hours) which starts at $6.99 (for deliveries under 5km). For longer distances, you’ll be charged a higher base rate as well as unknown mileage charges.

ALSO READ:  9 best courier services in Singapore with the cheapest delivery fees

6. UParcel — Wide range of delivery timings and weight/size options

The main selling point of UParcel is that they have a gazillion delivery options:

• Three hours express
• Specific Delivery Slot
• Next Day Delivery
• Same Day Delivery
• Two way round trip (same day)
• One Hour Rush

I’ve included the prices for next day delivery (cheapest and slowest) and 1-hour delivery (most expensive) above. For all the prices, refer to the full  UParcel delivery rates .

UParcel’s next day delivery is more expensive than Qxpress. But if you’re looking to send lots of stuff — say, a truck load? — UParcel’s got options from a half van load (max 50kg) to 14ft lorry (covered, max 900kg). However, only the three hours express, specific delivery slot, and 1 hour rush delivery options are available for these.

7. GrabExpress — Best for same-day delivery and high insurance coverage

  Grab’s GrabExpress  is an on-demand delivery service that works pretty much like Grab’s ride-hailing service. But instead of delivering you to your destination, your ride will deliver your item.

GrabExpress starts with a very cheap base fare compared to the competitors below, but the per-km fees are high. So it’s best for short distance deliveries. 

On GrabExpress, you can choose either their four  hour delivery service  or  instant delivery service . What’s the difference between them? In a nutshell, the four hour service is slower and more affordable, while the instant service delivers your item faster but at a higher price. For instant delivery, charges are taxi-style: Start with a base fare, then a distance-based fee kicks in. Here are more differences between them:

  How does GrabExpress work?

Open your Grab mobile app and select “Express”. Input the pickup point and delivery destination, then select either their four hour or instant delivery service. If you choose instant delivery, you’ll also be able to select your vehicle type (bike/car/large). Finally, input the approximate weight of your item, item type (e.g. document, electronics, clothing), and select your delivery guarantee. 

Can I send food on GrabExpress?

You definitely can via their instant delivery service, but Grab doesn’t recommend you send anything fragile or perishable using their four hour option. Whatever you send will be batched with other people’s Grab Express items, and may be on the roads for up to four hours.

Can I schedule a GrabExpress booking in advance?

Good question. By right, you can  schedule a GrabExpress booking  for both instant and four hour deliveries up to seven days in advance. Yet Grab also says GrabExpress is for  on-demand deliveries  only. What is the truth? I’m as confused as you. 

I put things to the test by trying to book GrabExpress in the app, and found that I could only schedule a pickup up to two days in advance, and only for the four hour delivery service. Our advice is not to bother trawling through the Grab Help Centre (we tried that already) and just try your luck with the app. It looks like scheduling a pick up on GrabExpress depends on the current demand and vehicle availability.

8. Lalamove — Up to 5,000 kg via lorry

  Lalamove  has a wide range of vehicles and delivery services available 24/7. They can help you move everything from an 8 kg item on a motorcycle to a 5,000 kg load on a 24 ft lorry.

Everything is done on-demand so the recipient doesn’t have to hang around and wait all day. They’ll match you with nearby Lalamove drivers so that your waiting time is minimal. The driver will also help you with moving and loading the goods — so go ahead, buy that second-hand piano on  Carousell .

9. GetVan — Up to 40 boxes of 55cm each via lorry

 Like Lalamove,  GetVan  specialises in super bulky deliveries done instantly, on demand. (Except for the XL lorry, which needs to be booked 2 hours in advance.)

Looking at the published rates, GetVan generally charges lower base rates compared to Lalamove, but higher per-km fees. It might be more worthwhile to use GetVan for short distance deliveries.

The fee for single trips includes loading/unloading time (20min each) and “assisted-moving”. But if you have items that are more troublesome to move like small furniture, bulky & unpacked items, you’ll have to pay an extra $10. If you want the driver to handle the move alone or want additional manpower, you need to fork out an additional $20 and $30 respectively.

10. GogoX (Van & Lorry)

Note: The base price for the van and lorry options only includes loading and unloading service by the driver.

GoGoX  (formerly known as GoGoVan) works pretty much the same way as Lalamove and GetVan. Book a vehicle any time, any day of the week, and get your stuff delivered right away.

You can’t get an exact  GogoX quotation  without signing up for an account. But from the published base rates, prices look quite similar to that of Lalamove.

ALSO READ:  Cheap and reliable courier services in Singapore (2020)

  11. Pickupp — Up to 15kg, same day or one-three days delivery

  Pickupp  is a decent delivery option for parcels up to 15kg. Their standard delivery is more affordable than the same-day express delivery options. However, from fiddling around the website as of April 14 2023, it appears that parcels over 10kg aren’t accepted for standard delivery. 

In terms of coverage, Pickupp will dole out a maximum of $50 in case your parcel is lost or damaged. It isn’t much, but at least you don’t have to pay extra for it.

This  article  was first published in  MoneySmart .

Sort all your delivery requirements with Lalamove

Lalamove was started in Asia and at present, it has expanded to the Philippines, Taipei, Singapore, Hong Kong, and many other regions. The company has a wide outreach with more than 70 million users who love to use Lalamove for easy deliveries with just one click!

Lalamove Singapore was started to put an end to all delivery-related issues. Be it your grocery needs or dealing with the moving and packaging chaos. The company acts as a connecting link between the user and the driver.

So now that you have seen the benefits of choosing Lalamove delivery, let's find out who can avail of these services.

1. Lalamove Services for Business deliveries

If you have just started a business venture recently, you might be aware of the hurdles that one has to face-right from targeting the customer base to making your services available to them. It’s a long-drawn process. But you might just be in luck with Lalamove business deliveries!

Here are some key features of the business delivery services;

• Cut down transportation costs by choosing a delivery vehicle from Lalamove as per your own need.
• No need to hire professionals to deliver the orders. Get in touch with the Lalamove staff of trained drivers, for all your delivery requirements.
• Add multi-stops in a single delivery and save money.
• Verify the payment confirmation through the E-signature option.
• Manage your finances with monthly statements from Lalamove.
• Get tailor-made services for your venture.

2. Lalamove  E-Commerce Integration:

In partnership with Shopify, WOOCommerce and Easy Store, Lalamove provides delivery services for all your bulk e-commerce orders. You can use the above-mentioned platforms and manage all your orders, efficiently.

Here are some benefits of using Lalamove E-Commerce Integration services for all your business requirements;

• Real-time tracking of all your orders.
• Easy 1-click login/sign-up process.
• Multiple options in the delivery vehicle.
• Free download with no additional maintenance cost.

3. For personal use:

Ever got a sudden snack craving but don’t want to struggle in the queues? Or want to send flowers for a friend’s birthday but time constraints holding you back? Well no more, choose Lalamove for shopping from your favourite store or for sending gifts to your loved ones.

You can avail of Lalamove services for;

• Shifting and moving - Need help with moving freight or shifting to a new place, use Lalamove delivery services and get your furniture moved to your new apartment.  
• On-demand delivery - During online or even physical shopping, the main issue that hampers the shopping is 'delivery'. Many times, we have to wait for several days to receive the order and even have to bear the huge shipping costs.

With Lalamove you get:

• Same-day deliveries at affordable prices, starting at just $10.
• Islandwide delivery in Singapore.

How Lalamove adds value for its customers?

Lalamove adds value for its customers through special features and premium services like;

• Lalamove delivery service is available 24/7.
• Quick and same-day delivery for the food and business industry.
• Expand your business with Lalamove's 'last-mile' delivery.
• All the deliveries can be managed effortlessly through the Lalamove app.
• You have the option to choose your delivery vehicle. The driver nearest to your location will contact you at the earliest.
• You can track the whole delivery process till the time your order reaches the customer.

How can I use Lalamove delivery services for my business?

You can avail of Lalamove delivery services through the Lalamove app available on Google Store and Apple Store. 

• Download the app and sign up/log in with your credentials.
• Add drop-off points-you can add up to 20 drops in a single delivery.
• Select your pick-up location and choose a suitable delivery vehicle.
• In case of moving/shifting, you can also choose add-on services like helpers.
• The pricing details will be mentioned along with all the surcharges (if any).
• You can even monitor the delivery routes along with the exact time of delivery.

What are the delivery rates at Lalamove Singapore?

The delivery rates are different for different services. The prices can vary according to your requirements such as choice of vehicle, weight and size of the orders and other additional services. Here’s a chart for your better understanding of its delivery fee and you can also check out the tips to  save money with Lalamove to make the most of it.

Refer to the full  Lalamove delivery chart for more details. 

How fast can Lalamove deliver?

Lalamove works 24/7 for deliveries, be it food and business, e-commerce or your personal needs.

For business purposes:

• Lalamove provides last-mile delivery for your business orders all over Singapore.
• Get your orders delivered within 55 minutes.
• You can also schedule advance bookings with the Lalamove app.

For all the last-minute shopping:

• The company provides purchase services for shopping for groceries, gifts and all your daily tasks like picking up laundry.
• You can shop with ease without visiting the store; Lalamove will take care of everything for you.
• The driver will purchase the item and it will reach you within 2 hours.
• 'Purchase Service' is available for motorcycles and cars only.

What is Lalamove Round Trip?

The company offers a round trip for essential documents such as cheques, delivery orders and receipts. Lalamove round trip charges are as follows:

• Courier: $4
• 1.7m Van: $8
• 2.4m Van: $8
• 10ft Lorry: $10
• 14ft Lorry: $10

Still, stuck with choosing the best option for all your delivery requirements? Choose  Lalamove promo codes and show your loved ones that you care for them! Lalamove is the perfect solution to sort all your last-minute deliveries.

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How to Save money with Lalamove Services?

Make the most advantage of your purchases with Lalamove services and grab additional savings with our in-depth information. This delivery service provider started with the aim of making on-demand delivery possible for everyone with one click. Let us introduce you to a curated list of hacks and tips that you can use to use to make the out of your purchases with Lalamove.

Become a delivery partner with Lalamove and start earning today!

Join the Lalamove family today and earn at your own convenience. Become a delivery partner at Lalamove; make deliveries with your bike, car, and even while walking. Earn rewards and other delivery partner benefits. Decide your timings and the number of orders you want to deliver in a day. Be your own Boss and unlock unlimited earnings.

Download RewardPay App

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Nambanation

New Lalamove Rates: How much does it cost in 2024

Wondering how much does Lalamove charge for shipping some packages with new rates? Nambanation.com – Choosing the best delivery service is quite confusing for some people. Therefore, Lalamove comes with instant delivery that can be ordered directly through the application from the user’s smartphone.

Currently, Lalamove rates for motorcycle drivers and other types of vehicles are very affordable, making many people interested in using its services. Compared to Tookan rates, it can be said that Lalamove is very competitive.

In addition to affordable Lalamove rates, you can also order the service quickly. Just a few seconds and the driver will be on his way to pick up your package.

Surely using Lalamove you can save time because you don’t need to go to a branch office or agent, just wait for pickup from the courier. Also Read: How to join Lalamove driver .

You can choose types of vehicles such as motorbikes, sedans, cars, vans and even fuso trucks to meet various needs. To be more stable, an explanation of Lalamove rates has been summarized by Nambanation at following guide.

After ordering Lalamove, you can get accurate tariff information from the application. Then there are various types of vehicles that can facilitate you in sending various sizes and types of goods. Read: Lalamove Salaries .

Lalamove Motorbike : Max 20kg, Distance 4 Km, Rates US$0.8, more than 4 Km there will be additional charge of $0.2/Km.

Sedan Cars : Max 100 kg, Distance 3 Km, Rates US$1.8, more than 3 Km there will be additional charge of $0.3/Km.

Regular Cars : Max 350 kg, Distance 3 KM, Rate $2, more than 3 KM additional charge of $0.4/Km.

Van : Max 600 kg, Distance 5 Km, Rates US$7, more than 5 Km there will be additional charge of $0.5/Km.

Light Truck : Max 800 kg, Distance 5 Km, Rates US$9, more than 5 Km there will be additional charge of $0.56/Km.

Lalamove Rates Next, Lalamove rates will be differentiated based on the city of operation. As we know, Lalamove can already be used in Indonesia, Philippines, Hong Kong, Singapore, Malaysia, Vietnam, Thailand, Brunei, Laos, Cambodia, Taiwan, Myanmar, while other areas have not yet received full coverage.

Of course, the Lalamove rates will be different for each city, the calculation will use the initial distance and then a minimum rate will be charged. After the trip is made and exceeds the specified distance, its charge will be adjusted nominally.

Lalamove Additional Fees In addition to Lalamove rates, there are also additional fees if you use other types of services or not in accordance with applicable rules.

What you need to be aware of is the waiting time where if it reaches 30 minutes then you are charged an additional fee.

Then there is also a stop fee which is paid according to the point. Similarly, if you use door-to-door delivery then there is a fee to be paid. In addition, there is also a round trip service to facilitate delivery.

Lalamove Payment Method Then you also need to know the Lalamove payment method to make it easier to order. First, Lalamove provides cash payments with money given to the driver when picking up the package.

Then there are non-cash payments which use the Lalamove balance, digital wallet, PayPal, or can be via bank transfer. Lalamove makes it easy for users to pay for shipping according to their wishes.

Final Word By how to calculate Lalamove shipping cost rates you can estimate how much it will cost in the shipping process. Then you can make the Lalamove rates above as a reference, also make sure to distinguish based on the city of domicile.