voyager property management

Yardi Voyager Property Management

A web-based multi-module management system designed by Yardi Systems for real estate & property management and professional services companies.

Product Overview

• Can easily handle large portfolios
• Large amount of features and add-ons
• Unique versions for subindustries
• Large number of custom reports
• Custom reporting issues
• Lengthy front-end setup required
• Not a large volume of written documentation to rely on

Target Market

About yardi voyager property management.

Yardi Voyager is a web-based property management software designed for large residential and commercial real estate portfolios. It integrates various aspects of property management, such as operations, leasing, analytics, and services for residents, tenants, and investors. The software caters to different property types including multifamily units, public housing authorities (PHAs), shopping malls, and airports.

There are two main versions of Yardi Voyager:

• Voyager Residential: This version focuses on managing multifamily and apartment complexes, offering features like marketing, screening, insurance, revenue management, and business intelligence.
• Voyager Commercial: This version is tailored for commercial buildings, encompassing operations, finance, leasing, and maintenance. It includes functionalities for marketing, customer relationship management (CRM), budgeting, construction, facilities management, and energy management.

Video Overview

Residential solutions, commercial solutions, yardi voyager key features.

• Voyager Residential: Manages multifamily rentals and can be enhanced with RENT CafeSuite and Yardi Multifamily Suite for additional capabilities.
• Voyager Affordable Housing: Adds functionality for affordable housing management, ensuring compliance with various regulations and subsidies.
• Voyager PHA: Supports public housing authority operations, including property management and compliance.
• Voyager Senior Housing: Focuses on senior living operations, integrating aspects like sales, health records, and resident engagement.
• Voyager Condo, Co-op, and HOA: Provides condo management solutions with tools for maintenance, communication, and financial management.
• Voyager for Military Housing: Automates military housing management for various housing types and complies with military reporting requirements.
• Voyager Social Housing: Offers features for managing social housing, including rent calculation, subsidy tracking, and case management.
• Voyager for Student Housing: Tailored for student housing management, accommodating unique leasing periods and high turnover.
• Voyager Commercial: A comprehensive solution for managing commercial property lifecycles, integrating front office, back office, and external user needs.
• Voyager for Airports: Specialized for airport management, handling leases, concessions, and facility maintenance.
• Voyager for Government: Manages real estate processes for government agencies with integrated database and analytics tools.
• Voyager for Ports: Manages port operations including leases, facilities, and contract management.
• Voyager for Parks and Recreation: Maximizes lease income from various recreational facilities, automating management processes.
• Yardi Voyager offers a range of features depending on the chosen solution, including:
• Affordable Housing: Integrates compliance, property management, and accounting for affordable housing projects.
• Asset Management: Provides financial rollups and performance reporting for various investment entities.
• Budgeting and Forecasting: Facilitates accurate budget projections and integrates with property management.
• Conductor: Automates report organization and distribution, offering multiple delivery options.
• Construction: A comprehensive job-costing system for various construction projects.
• Electronic Payment: Simplifies rent payment processing and record updates.
• Maintenance: Manages maintenance tasks and expenditures across properties.
• Minnesota Certificate of Rent Paid: Automates CRP process for Minnesota renters.
• New York City Feature-Set: Addresses unique billing and calculation requirements for New York City properties.
• Ontario Add-In: Tracks and reports data as per the Ontario Tenant Protection Act.
• Public Housing: Tailored for Public Housing Agencies, streamlining subsidized housing program management.
• Senior Housing: Manages financial and operational aspects of senior housing communities.
• Spreadsheet Link: Links Yardi data with Microsoft Excel for customized financial reporting.
• Developer Yardi Systems, Inc.
• Type Property Management Software
• Client OS Web
• Deployment Cloud Hosted

Related Products

User Reviews of Yardi Voyager Property Management

We stayed with Yardi. They could import all our files and history within the upgraded system. This way there was no data entry or setting up of files. And we would not have to keep two systems in place to look up past transactions/history.

Ability to import from our older Yardi program

My main complaint is support. After calling for information on how to accomplish a task through Yardi I am sent to “Sale” which really was an operator who had no clue where to send me for what I was asking which was no more than how to an email blast. I then get transferred to someone who had no clue how to walk me through it. Are you SERIOUS!? Does no one know/understand this product?

Haven’t used it long enough to mention.

Customer Support so far.

Have been using and supporting Yardi for mid-sized management companies. While Yardi offers a complete suite of functionality, their support is absolutely dismal, especially if you need any customization. After more than 15 years on the Yardi platform, we are moving on.

Web platform allows flexibility in user locations.

Customer support is terrible, web interface is outdated with a Web 1.0 look and feel.

We’re a German based investor and real estate manage and manage on behalf of pension funds and private equity.

We manage 1.4 billion of real estate in Germany, with a majority in the retail sector and the rest in office.

It’s been clear to us that the digitalization of real estate is something moving and we want to be at the forefront of that.

We needed a technology solution that was relevant to the local market but also had the ability to report multi-jurisdictional and across international borders. We found that Yardi with it’s international reputation and high level of adaptation to the local market and it’s level of interface with our business was the right answer.

Recently we were awarded a large mandate because we use Yardi. We look forward to Yardi becoming the market leader in the German marketspace and look forward to our partnership and ensuring we can both succeed in our fields.

We just found out that Yardi will be sunsetted in 2020 and were told to migrate would increase our cost from $30,000 annually to $150,000 annually

Property management is heavily reliant on operational functions and that is the reason we use Yardi to support our operations.

At the start Yardi understood our operational process and made customization and configurations to support us and gave us more control over the entire process so we did not miss out on anything and also helped us become more efficient.

Our staff are now just using one system to get things done without having to use multiple systems or do something offline which can lead to errors. And if you have a happy customer you have a happy staff, and with a happy staff comes a happy customer.

I would recommend anyone looking for a 360 solution in property management to use Yardi.

The best thing I find it does is allow for drill down on expenses so everyone from the property level on up can see what was spent and many times why. A huge problem is that most of their reports they have built into their system do NOT work and give faulty information. The on site rent roll product far inferior to its competitor One Site. Then they charge you ridiculous fees to customize the reports. The most painful and exasperating experience I’ve had in my 30+ years of property management.

the above mentioned drill down feature.

the above mentioned inadequately built program and what’s worse, no one at yardi seems to know much about the programs/reports or why they don’t work.

We’re a private equity real estate investment firm.

Our aggressive expansion goal is to double our size in the next 3-4 years.

We’re always on the lookout for the best deal at the best price so we can add value to the asset and deliver to our investors a great return.

The level of detail in the Yardi matrix data is exception. I have all the evaluations and sales history information on a property right at my fingertips.

I like the fact that Yardi is a company made by real estate researchers and real estate data providers and that there is a nerdy component to Yardi. I want my company to give better data and more robust data rather than a data sheet that isn’t relevant to what I’m looking for.

eLearning allowed us to take our training to the next level and provide us with a scalable training strategy to take us to the next 10,000 units. Prior to this, agents would have to commute quite a ways for training purposes.

eLearning is a great vehicle for independent learning because it lets the student work at their pace with a guided approach. We decide the order they take their courses and let them unlock courses as they complete others.

I like how easy it is to use the eLearning tool. We are able to customize a lot and let our onsite teams do application processing, process payable and receivables and marketing, all within our own policies.

Life before Yardi was disparate in the sense of having different systems for different uses. We have input of data and information and there was always the chance of human error.

With Yardi you only input once into one system, and there’s processes in place to make sure it’s done properly.

All the information that we collect before we buy anything is demographic led and research led so when we do purchase a unit, our decisions our informed.

• Product Info
• User Reviews

Yardi Voyager

About Yardi Voyager

Awards and recognition, yardi voyager pricing.

Contact Yardi Systems directly for pricing information.

Starting price: 

$1,200.00   per month

Free trial: 

Not Available

Free version: 

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Yardi Voyager Reviews

Overall rating, ratings breakdown, secondary ratings.

Ease-of-use

Customer Support

Value for money

Functionality

4.21/5 out of 227 Reviews

Most Helpful Reviews for Yardi Voyager

1 - 5 of 227 Reviews

51-200 employees

Used daily for less than 2 years

OVERALL RATING :

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2018

The onboarding was awful. I wanted to cancel the conrqctnhalfway through and we were actually upgrading from an old Yardi platform, not another software. Once getting through that though it is a truly phenomenal product.

Capabilities are almost limitless. So many options and modules available. It’s expensive but can automate enough workload that administrative staffing can. It really is amazing what it can do.

The onboarding was brutal. Yardi has no subject matter experts on their teams that actually care understand property management and maintenance and that makes it very difficult to speak the same language. Some of their trainers are great and some are awful. The trainers are not Yardi employees they are independent contractors.

Information Technology and Services , 11-50 employees

Used weekly for more than 2 years

Reviewed July 2021

Powerful property management software

Overall, my experience with Yardi Voyager has been positive.

Yardi Voyager is an end-to-end solution for property management. From the end-user apartment application process to utilizing the inventory module, Yardi Voyager provides a solution for managing units and tenants that is so much better than previous software we've used.

Portions of Yardi are considered "more important", so their developers focus on upgrading certain features, while letting other useful objects deprecate.

Reason for choosing Yardi Voyager

StarRez rents"beds" rather than units. It wouldn't have been a good fit.

Reasons for switching to Yardi Voyager

Former software was custom made back in the late 80s and was never modernized. Any updates/fixes cost a lot of money. Hardware was on-site and couldn't be properly backed up. Yardi Voyager is an SaaS solution and they take care of updating and patching free of charge.

Real Estate , 11-50 employees

Used daily for more than 2 years

Reviewed April 2022

Industry Standard PM Software that declined over time

We ceased using Yardi after many years, primarily due to the outrageous costs and at the end horrible customer support. They "a-la-carte" every module and the functions within each module can be limited unless you license everything. The main reason was we could not get customer/technical support. Support emails would go unanswered, phone numbers disconnected or unanswered. Their management team would get involved and still nothing would be responded to or helped.

User interface was easy to understand and use. You could create your own customized reports.

That is a long list. Rent Cafe (tenant portal) never worked right for our tenants. You could never get two different reports to give you the same answer. Not nearly enough automation options for day to day functions. The primary con was little to no customer/technical support. Even the numbers on their "Support" site were either disconnected or unanswered.

We choose AppFolio. Outstanding customer support, great owner/tenant portals, more streamlined and automated processes. They also don't nickel dime you for every function and every module.

Real Estate , 51-200 employees

Reviewed January 2024

Yardi Makes Residential Property Management a Breeze

I enjoy how Yardi has been designed and how easily it can be navigated. It is very user friendly.

I enjoy different ways to pull up information so that I can easily tailor it to my needs.

It can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted. We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem. Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning.

I was not involved in this as our client chose it for us to use.

Real Estate , 201-500 employees

Reviewed September 2022

Highly recommend

Very great experience. I have used various other software and Yardi is by far my preference.

There isn’t much that Yardi can’t do. Very detailed reporting which is customizable. Excellent costumer service

The initial set up can be tedious but really Yardi supports are very involved to make it as easy as possible

Yardi much more detailed and many more useful modules for larger scale operation

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The Complete Yardi Voyager Property Management Software Review (2024 Edition)

Choosing the right rental property management software for your business is not an easy task, considering the myriad of options that exist. However, if you are here, it means that you have chosen to consider Yardi Voyager as an option.

It is vital that you go over every aspect of your decision and make sure that you are choosing the best option. Since this kind of software can have so many effects on property management companies and property owners, it is especially important that you choose the best option.

If you are curious about how to go about choosing the best property management software, there are some guiding questions that you may ask yourself. These questions include:

• How easy is it to learn?
• What are the most notable features?
• How much does it cost?
• How does it compare to its competitors?

Getting answers to these questions can help a lot when trying to decide on a single rental property management system.

Luckily for you, we have answered all of these questions, and more, in this complete Yardi Voyager guide.

Below, you will find a complete outline of the Yardi Voyager property management platform and, by the end, you should be able to make your decision .

What is Yardi Voyager Property Management Software

Yardi Voyager is a cloud-based property management software that provides an end-to-end solution for many real estate portfolios. This software provides property managers with all the tools to manage and track all of their rental properties and financials from a single place.

Some of the properties that Yardi Voyager works with include:

• Residential Properties
• Commercial Properties
• Affordable Housing
• Self-Storage
• Senior Living

...and a ton more.

One of the most notable aspects of Yardi Voyager is that it provides all the property management tools that rental property owners could ever need, in a single place. This powerful property management software combines all aspects of the entire real estate process in one single user-friendly interface.

If you like what you are reading and are interested in learning more about Yardi Voyager, you are in the right place. Below, we have listed some of the software's most notable features that are sure to help any property management company.

Yardi Voyager Features

Now that we have a basic overview of the services that Yardi Voyager provides, let's take a deeper look into the features that you will be getting with this software.

All of these features are catered towards property managers trying to automate or streamline some repetitive tasks.

Some of Yardi Voyager's most notable features include:

Facilities Management

Integrated accounting system, investment management, lease management.

These features encompass many services provided by the software that are considered extremely vital for property management businesses.

Below, we will go into more detail on what these features have to offer and how they can be useful to you and your business.

One of the most useful features that Yardi Voyager provides is facility management. This feature allows property managers to keep track of and manage maintenance requests across their properties. This way, they can schedule and keep track of various maintenance requests at once, all from one place.

This feature is extremely useful because it essentially automates the maintenance management process for your properties.

Whenever a tenant needs some sort of maintenance done on the property, which is very often, they will be able to submit a ticket straight to the platform. This way, you can quickly see what the problem is and schedule a service to be done as fast as possible.

With this feature, you can also hire the professionals that you need for the maintenance that was requested. Then, you can track every step of the process, as well as any comments or concerns from the tenant, all from one centralized location.

Another feature included with Yardi property management services is an  accounting system. These are extremely useful in any section of the real estate industry as there are numerous accounts that need to be managed and taken care of with every property. This is an essential feature for any property manager concerned with property development and the growth of their business.

One of the most useful features that come with this accounting system is that it gives the tenant the ability to collect rent online and handles all of the payment processing through the web interface. This is much easier than the traditional forms of paying rent, like sending in checks every month.

Also, Yardi Voyager provides a large collection of bookkeeping services and helps in the setup of financial entities. It even offers financial reporting to make sure that all of your assets are in line and that you have all the financial reports you may need for an audit. This means that there is no need for third-party software providers to perform the accounting services that your property management business requires.

One of the other useful features that Yardi Voyager provides is investment management. This is a feature that you may not always find in a different software platform, making it a very valuable one to have.

This feature offers property managers a ton of insight into their investments, as well as a way to keep track of them and ensure that they are still generating profit. One of the ways that it does this is by generating custom reports that take many different data points into account, like resident data and previous performance.

All of these features make asset management within your business extremely easy and centralized. And even better, Yardi Voyager allows you to automate all of these processes, making it easier than ever to expand your portfolio and reduce risk without referring to an outside consulting firm.

Another extremely valuable feature that is offered by Yardi Voyager is the lease manager. This lease manager, similar to the investment manager, is meant to accurately measure the performance of all of your assets and investments while reducing risks. This set of features also allows the user to gain insight into the health of their portfolio and keep track of tenants.

This feature is useful because it allows a single user to generate reports about all aspects of a tenant, or an investment, and share them among multiple users in the same Yardi CRM platform. This is especially important in the real estate industry because it provides information about the tenant and calculates the risk involved with renting to that tenant.

Now that we know some more about Yardi Voyager's most notable features, let's get into one of the most important deciding factors: the price.

Yardi Voyager Pricing

One of the more unclear aspects surrounding Yardi Voyager is its pricing. You will need to contact them to find out the cost.

Yardi Voyager also does not provide any kind of free trial or demo. This means that you have no way of trying out the software before investing in it.

Want to look into one of Yardi Voyager's most prominent competitors? Read below to learn about one of the best Yardi Voyager alternatives.

Yardi Voyager Alternative

Not feeling too convinced about investing in Yardi Voyager? Are the prices too high? Not enough features? If that is the case, we have the solution for you.

If you are considering an alternative to Yardi Voyager, other property management software solutions are available and look no further. DoorLoop has all of the features and accessibility that you will ever need in property management software. e  

DoorLoop is an all-in-one property management solution that is sure to meet and exceed all of your needs that previous software couldn't.

Some of DoorLoop's most notable features include, but are not limited to:

• Complete Accounting Suite: Manage all of your financials and accounting needs in one place where the system integrates with hundreds of other software.
• Leasing and Marketing Tools: Automate the process of listing vacant properties and manage all of your leases from one fully integrated central database and even screen tenants!
• Maintenance Management: Keep track of and update all maintenance requests from your properties. Even hire service teams straight from the platform!
• Stellar Customer Support: Have any questions or concerns? DoorLoops' top-notch service team is quick to assist with any kind of problem.

If you are interested in gaining access to all of these features from one easy-to-navigate interface, continue reading to discover more about DoorLoop.

DoorLoop Pricing

If Yardi Voyager's price was one of the things that turned you away from it, you have come to the right place. You can gain access to all of DoorLoop's features for as low as $59 per month.

Schedule a free demo to see if DoorLoop is the right software for you, and get started today!

David is the co-founder & CMO of DoorLoop, a best-selling author, legal CLE speaker, and real estate investor. When he's not hanging with his three children, he's writing articles here!

Prices start at only $59/month for your first 20 units.

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Voyager Property Management, L.L.C.

• 136 RED RIVER RUN
• GORDONVILLE
• Voyager Property Management, L.L.C. (trading name, 2005-09-08 - 2013-04-24)
• Voyager Property Management, L.L.C. (trading name, 2013-04-18 - 2018-01-26)

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About Voyager Real Estate Partners

Voyager Real Estate Partners, LLC ("Voyager") was founded in 2021 by Bransford Maxwell and Ben Smith with the goal to help their real estate clients in both leasing and investment sales.  

Bransford Maxwell

Principal Broker / Co-Founder

 Bransford was born and raised in Nashville, TN. He attended Southern Methodist University in Dallas, TX. At the beginning of his career, he started out doing landlord and tenant representation with a focus on retail at Crest Commercial Real Estate in Dallas, TX. In December 2013, he decided to go out his own, and founded Chickering Capital, LLC where he focuses on investment sales, equity / debt placement, and note purchases. He moved back to Nashville at the end of 2017, and in January 2018, he founded and launched Dyer Management, LLC with Clark Lundy to focus on residential and commercial property management in Tennessee, Texas, and Georgia. 

In 2021, Bransford decided to create Voyager Real Estate Partners, LLC with Ben Smith to focus on leasing and investment sales within the state of Tennessee. Bransford is the Principal Broker of both Dyer Management, LLC and Voyager Real Estate Partners, LLC. Chickering Capital is still active in Texas and works hand in hand with Voyager. Dyer Management is actively managing property and works with Voyager to assist clients in any management needs. 

Bransford is a licensed Broker in Tennessee, Texas, and Georgia. 

[email protected]

Affiliate Broker / Co-Founder

Ben was born and raised in California. Ben entered the Commercial Real Estate world in 2009. Since then, he has been recognized as a Top Producer and received the President's award while he was with Transwestern Commercial Real Estate and Tenantbase. He specializes in multiple market Tenant and Buyer representation providing his clients with unparalleled knowledge and expertise in negotiating their commercial real estate lease/purchase. Whether its looking to acquire or sell an investment asset or  locate a new space , he creates a long term partnership with his clients.

Working across multiple business hubs around the United States, he is intimately familiar with the competitive commercial real estate landscape, and he utilizes his many relationships and networks to secure the right opportunity for his clients.

Specialties: Exclusive Tenant Representation for leasing, Broker Opinion of Value, Acquisition and Disposition of Assets for Owner Users, Investors, and Real Estate Investment Funds

Ben is a licensed Affiliate Broker in Tennessee and 

[email protected]

Voyager Real Estate Partners, LLC

821 Meridian Street, Nashville, TN 37207

Copyright © 2021 Voyager Real Estate Partners, LLC - All Rights Reserved.

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