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travel link travel agency

Flights: 02073751661 sales@trave llink.co.uk

Travel link worldwide ltd (est. 1993) is the trusted travel agency for all your travel needs. book with us and get the best of international flights, hotels, umrah, business, luxury and leisure travel products and services. our professional team have decades of experience and specialist industry knowledge.  we are atol protected (no. 3839) and iata accredited. travel link worldwide ltd enjoys preferred partner status with leading international airlines and hotel/ accommodation providers.  , for expert travel advice at affordable rates, contact us :).

Travel Link Worldwide Limited

The Travel Professionals

Headquarters: 6 Brick Lane, London E1 6RF 🏢

Tel: 02073751661 ☎️.

Message us on Whatsapp 📲

Email: [email protected] 📧

Web: https://www.travellink.co.uk 🖥️, travel link worldwide ltd (est. 1993) is the trusted travel agency for all your travel needs. we provide international flights, hotels, umrah, business, luxury and leisure travel products and services. our professional team have decades of experience and specialist industry knowledge.  we are atol protected (no. 3839) and iata accredited. travel link worldwide ltd enjoys preferred partner status with leading international airlines and hotel/ accommodation providers.  .

travel link travel agency

 Call 02073751661 for flights and bookings! 

Email [email protected].

Package Holidays at Travel Link

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Travel Agency

    (214) 720-1000.

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You're Somebody.

Don't travel like you're not., exclusively serving high-net-worth individuals, you need more than a p.a..

You likely have a personal assistant who handles your travel arrangements now.

Here is why you need more: 

Concierge Service

Anticipation

Travel is naturally uncertain. We plan ahead for every moment of your journey, foreseeing needs that only experience can predict. 

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Contingencies

You have a busy travel schedule, your duties unpredictable. When your circumstances dictate, we adjust your itinerary in real time, 24/7.

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Private showings, after-hours tours, and impossible-to-get tickets & tables are our passion. We always find a way for our clients.

They Know We've Thought of Everything.

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More than 20 people of note -- whose names nearly everyone has heard of -- engage Jim's Travel Link as their full-service travel agency. Let us show you why.

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The world demands a lot from you. As responsibilities beckon, your itinerary must bend. We will be standing by to accommodate your life's exigencies at any hour.

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Singular Experiences.

From private gallery tours to curated events, and from sold-out shows to Michelin Star tables, we usher our clients and their guests into extraordinary places. 

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It's our job to pay attention to every detail, major or minute, to ensure your sojourn is an adventure -- only in the good sense. Trust our experience.

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Your needs are anticipated, and your plans are in order. You are now free to immerse yourself in the joy that is travel.

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Over 2,600 Likes.

Still Underrated.

" I have used Jim for my business and pleasure travel for over 30 years! He has always exceeded my expectations and never disappointed me in any way! "

-  B.K.

Actual Jim's Travel Link Customer Review

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(214) 720-1000

Jim's Travel Link

5 00 Middlefork

Irving, TX 75063

[email protected]

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Is Jim’s Travel Link a travel agency that can save me money on my travel?

Yes. There are always discounts, upgrades and special offers reserved for travel agents and their clients. You want to travel in luxury and safety. You don’t want to waste money doing so. While our clientele don’t choose us because they cannot afford to pay full price for their airline tickets, cruise fairs, hotel accommodations, and ground transportation, they naturally value the savings that comes from working with a well-connected travel agency.  While we do save you money – lots of it – our clients place greater value on knowing they are dealing with true travel professionals – planners at heart – and enjoy the peace of mind of having 24/7 concierge support during their travels.

Does your travel agency only serve clients in the Dallas Metroplex? 

Our clients are spread across the globe. We serve more clients who are not in Texas than those who are. When you are traveling, you want a travel agent who is no respecter of time zones, so as disturbances in your itinerary inevitably arise, you can be accommodated 24 hours a day, from anywhere in the world. That is precisely what Jim's Travel Link is about.

Isn’t it cheaper to buy your travel from a travel site like Travelocity or Expedia than from a travel agency?

Buying airline tickets, resort books, cruise ship fair or any other tickets will not cost more from a travel agent. There are three other things to consider: First, as a travel agency, we have access to travel discounts, specials and free upgrades that you won’t find on any travel website, so it is more likely that any given journey will actually cost less from a travel agency. We belong to several major travel networks, each of which notifies us regularly of last-minute promotions. Second, with more than 100,000 scheduled airline flights taking off every single day, determining not only the most affordable but also the most convenient way to get to your destination, is something for which experience is as important as technology. Finally, we are able to put together your entire itinerary – air, sea & land transportation, lodging, excursions, entertainment, dining, private events, and even security – which are not available as a turnkey package on any website. 

What will my travel agency do if something happens during my trip?

When you book travel with Jim’s Travel Link, you are given access to a way to contact us 24/7. We are here to handle contingencies during your travel, whatever they may be. Over the years, we have helped our clients deal with an unimaginable range of mishaps, from lost passports to missed airline flights. Our job is not finished until you are safely home from your trip. 

As a travel agency, do you have experience with groups and corporate travel?

Experience is very important when it comes to group travel. In the course of time, most of our clients will request group travel service. Some want to get their extended families together for a memorable get-together, either in a familiar locale that means something special to them or in a resort setting. We have often arranged travel for wedding parties, either in-town or for destination weddings. As many of our clients are business owners, we have naturally arranged trips for staff and their families to get together. Often these are cruises, though these can also involve corporate meetings at hotels or resorts.  ​

Do you have any hidden fees?

Jim’s Travel Link, we strive to keep the cost of our individuals’ annual vacation expenses as low as we possibly can get them while specializing in high-end service. Whether you are traveling for business or pleasure, life is easier with Jim’s Travel Link. One key factor is because our pricing model beats our competitors in every way. We do not have any hidden fees so you do not have to worry about being charged for extra money – you will know upfront the costs associated with our service. ​

What is the difference between Jim's Travel Link and a typical travel agency?

We cannot stress enough how much of a difference there is between Jim’s Travel Link and other travel agencies. We are like no other travel agency! We understand that taking care of our clients in the highest form of quality is the best business model. We want our clients to enjoy themselves to the fullest on their vacation and not have to worry about booking flights, hotels, car accommodations, and restaurant reservations. At our travel agency , we take care of all of that at our travel agency. So, if you are ready to have your vacation trip or business trip planned by the best professionals in the industry, we advise you to book a free consultation call with us today. We have a 24/7 travel agency! We are here to help you have the best travel experience possible.

Does a premium travel agency come with a premium price? 

Usually, when you want something premium, you must pay a premium price for it. With our travel agency , you get our premium services, but you don’t have to pay the premium price tag! We love that we can offer such amazing deals to our clients; it really showcases that we genuinely care for our clients and want them to have the best experience possible! We know our services are the highest in the industry, so book a free consultation call with us today!

Does your travel agency have excellent online reviews?

Like anyone searching online for travel agencies, it’s very important to view customer reviews to get a good idea of how the company operates. Our travel agency knows that we have FANTASTIC reviews from our clients, so we want to share them with the world! We want newcomers to our site to understand that we are here to serve our clients first. We make sure they are well accommodated for, throughout the entire process.

Do you have a refund or cancellation policy?

As we are an intermediary between our clients and the provider of services, we must refer our clients to the company that provides the product for their policies.  Each travel company has its own policies in place and you should check them for specifics before purchasing. We charge service fees for our work.  If you have a question or dispute with our fee, please contact us and we will likely refund it to you.  However, fees are our main source of income and we appreciate your graciousness in honoring them.

Suggested companies

Booking.com, lastminute.com.

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Travellink   Reviews

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Reviews 2.5.

16,837 total

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I made a plane ticket reservation and paid for the ticket. Later that day travellink comes back and asks for more money to confirm the ticket. When I do search the ticket is still cheaper than what they are asking me for in total. These people have put this routine in their business plan to get more money from customers and it´s unfair competition. Avoid these scammers at all cost.

Date of experience : August 22, 2024

Our flight was cancelled, and Travellink sent us a text about it. Still, 8 weeks later, they claim that they have not got any confirmation about that the flight was cancelled from the airline, and that they cant give us our refund. They also claim that they have tried to reach the airline several times, but the airline is very easy to get in touch with - and they say that Travellink has not contacted them regarding our matter.

Date of experience : July 07, 2024

I had the wrong time on the application…

I had the wrong time on the application and therefore I missed the check in… And they refused to help me, I bought flex and request date change and their respond was to buy a new ticket, worst I’ve ever dealt with, and even worse their custom support number does not exist it says.

Date of experience : August 19, 2024

Quick Response of the customer service…

Quick Response of the customer service and their assistance was very nice.

Reply from Travellink

Thank you for your positive feedback and for taking the time to post it! We are delighted that you had a great experience and look forward to being of service to you again in the future. Best regards, Customer Care team

I am very please with Mr Mohammed ‘s…

I am very please with Mr Mohammed ‘s way of solving my problem

Date of experience : August 16, 2024

Thank you very much for your positive review! We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future. Best regards, Customer Care team

Flexable are not flexible both ways!!

Do not book flexable tickets through travellink. They write that the ticket is fully flexible and give no warning to the fact that the ticket must be changed 24 hours before the INITIAL departure. That means that when om vacation, or visiting ill family as I was, it is not possible to change your return ticket even if it is 24 hours before - this has to be done 24 hours before the first departure from your home country - what is the use for this then!!? No disclaimers or anything, it's in one line in their policy.. 1400 dollars for a new one way return ticket is what that resulted in. Never using this rubbish agency again. Travellink: put very clear disclosures on these tickets, they have a cost (189 dollars extra in my case) and are practically useless.

Date of experience : July 25, 2024

Hi Thomas, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Run for your life

Run for your life! They are so manipulative and irresponsible when their costumers need help. They have super nice lines when you call them but it is all bulls***t! They dont want to do anything for you once you have bought tickets from them. I will NEVER buy anything from them again.

Date of experience : August 08, 2024

Hi Kadir, Thank you for your message. In order to properly review your case and provide a detailed answer, we need a few more pieces of information. Please contact us at your earliest convenience with the following: • Your booking ID (included in your confirmation email) • The email address used to purchase your booking (if different from the address you're using to contact us) • A full description of your situation and/or request Once we have received these, we will gladly help you and answer any questions you may have. Sincerely, Payal Customer Care Team

Horrible company paid for refundable…

Horrible company paid for refundable but there sub company have a non refundable policy. waste of money

Date of experience : August 13, 2024

Hi Amdi, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Great experience!

Great experience! Fatma is a great representative who honestly do her outmost to assist the customers. She is highly recommended and today’s session will definitely keep me as a steady customer at Travellink.com

Date of experience : August 02, 2024

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travel. Sincerely, Customer Care team

LOW CUSTOMER SERVICE / 👎🏾👇🏽 repetitive…

LOW CUSTOMER SERVICE / 👎🏾👇🏽 repetitive apologies, no actions, NOBODY ON THAT COMPANY TAKE RESPONSIBILITY FOR NOTHING!!!! * I want it to make a quick change in my plane ticket , while am in South America, ( Ecu/Dk) and the reason it’s because my girlfriend got the sad news that she has to be operated because of breast cancer ( URGENT ) . And from the moment I asked to TRAVELLINK about this , I haven’t got nothing but headache and more sadness to the situation , because since that day , we have to call them 100 times, I have recibe 1.000 mails. And nothing happened, still to this day ( 12 days after) fighting with this INCOMPETENT PROPLE, that not only don’t understand the importance of the situation, but also with actitudes in the phone, has made my girlfriend call them for nothing, telling lies about that everything it’s on process, but we have to explain watch time everything again and again! Even 1 star ⭐️ ITS too much for this INCOMPETENT , and LOW EMPATHY PEOPLE, that shouldn’t be operating in a European platform, because their system it’s so 3th world country and the same the people who works in there. They don’t have no training nor education on service minded business at all!!!! Total DISGUSTED 🤮 KEEP OUT FROM HERE!!!!! I HAVE TO GO BACK TO DK THE 20th and I already lost all hope, because I Keep receiving apologies in a repetitive mails, but no action at all… ( witch it’s simple : they could just give me the link where to pay the darn Ticket ..!!! But they can not even figure that out ( in more the 12 days!!!! ) ABSOLUTELY DISGUSTING AMD NOT WORTH USING AGAIN!! That’s for a Damm Certain!!!🧨🧨🧨🪫🪫🪫🧯🧯🪓🪓🪓🩸🩸💔🚫🚫🚫🚫🚫🚫🚫 KEEP OUT!!

Date of experience : August 01, 2024

Hi Alberto, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Travellink does not deserve a star

Travellink does not even deserve a star. For over 14 days, I have tried to help assist my boyfriend to get in contact with travellink so that we could reschedule and re book, the flight, because I have cancer and need urgent surgery the 26th of august and so we needed ANY day available before that, so he could come home and be by my side through this tough time im going through. 🥺😔😡 But, since we first made contact through email, they have not responded properly, and they kept claiming that they tried to call, they tried to withdraw the money from his card, but he didnt even get a confirmation throug mail. How can you withdraw if the costumer has not gotten a confirmation? Or info about the amount they are going to withdraw for the change of travel, which we were not even informed about.😳❗🤦 Ive called the head office in London and I keep talking to Indian people, who claims to be sorry for the inconvenience but takes no actions. Other than strawl out. Please wait for 72 hours, my team will check with the airline to confirm the change of flight. And Ive been put on hold so many times that each call end up taking 40-50 minutes. 😡🚫⛔⛔⛔👊 Im a very patient person, but this is beyond my understanding and patience. Ive freaked out last time i called. Which was the 5 th time within a week, where nothing had happened. ❗❗🚫 This is the most incompetent company, they lie, and promise that they will help, but after 14 days.. still nothing. 😡🤬🤬🤬🆘 Now we used a different company, and we had to pay alot more, But at least, now my boyfriend can come home. But I should send the bill, for my phone, cause its been ringing and left on hold for 4 hours total. 🤬🤬😡🚫❗ I have nothing to compare to. This is rediculus, incompetent, none existing help, just a bunch of people apologizing and lying. DO NOT USE THIS COMPANY. ❌❌❌❌ I will warn anyone I know. ❗❗

Hi Pernille, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Travellink was excellent

Travellink was excellent. Thanks to them I avoided to pay extra insurance fee of 10k usd in Jamaica. Thank you guys. Highly appreciated what you mentioned in the paper. All clear and efficient.

Date of experience : July 15, 2024

Fast and easy

The employee who served us was very nice and explained all the conditions in a clear and easy to understand way. Returning was super easy before the office were open.

Date of experience : July 22, 2024

Helpful, friendly, Mohammed. Albeit, had to wait a very long time on phone. Thank you.

Date of experience : August 15, 2024

Our sincere thanks for your positive words and feedback. As a valued customer, we look forward to serving you again. Best regards, Customer Care team

Didn’t receive invoice and support not helpful

Didn’t reiceive an invoice even though i ticked off a box before i made my reservation. Afterwards I have contacted their support team several times, and they claim, they have sent it once (they haven’t) and the last I heard from them was that they’re looking into the problem, and I still haven’t heard anything. I wouldn’t recommend buying if an invoice is necessary for you

Date of experience : July 18, 2024

Hi Sharmake, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Money gone, Travellink sucks

Hi I continue my experiences about Travellink. I warn You all to really avoid this company. I made reservation through them early on the spring from Helsinki to Tirana by Lufthansa on June (I wrote about this earlier). I paid for 2x23 kg baggage for Travellink (printed in their email). 2 days before the departure I notice that those baggages are not in Lufthansa system (application). After long and expensive phonecalls I managed to add 2 baggages again and paid 480 euros to Lufthansa. Now I have changed emails with Travellink for few weeks, asking for refund. For nothing, waste of time. I sent them Lufthansa confirmation email (only receipt I have because I didn't pay those at the airport) that I have paid the baggages again. Suddenly they decided to ask the receipt from the airport. I don't have it, only that confirmation email I mentioned earlier. I have told that to them about 4 times. They just send polite emails but that's it. Money gone but this company relly sucks. Don't never ever trust them.

Date of experience : July 21, 2024

Hi Olli, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Poor Customer Service and Unfair Pricing Practices

I recently booked a flight through Travellink at an agreed price of 19,500 DKK. However, hours after completing my booking, I was informed that the price had increased to 21,500 DKK, and that I had to accept the higher price or cancel my booking. Despite multiple attempts to resolve the issue, Travellink refused to honor the original price, citing dynamic pricing. This experience has left me extremely disappointed, as it goes against the principles of fair business practices. I strongly advise others to be cautious when booking with Travellink, as they may face unexpected price increases and unsatisfactory customer service. I would like to clarify that I initially raised a detailed ticket with Travellink regarding my situation. However, due to a lack of response, I was compelled to book the ticket directly with the airline at a later stage. Upon canceling the ticket with Travellink, I they also canceled my airline ticket, claiming that the issue was resolved? To add to my frustration, they subsequently requested that I provide the same information again in a Trustpilot comment? I am now left wondering how to rate them zero stars on Trustpilot.

Hi Niels, Thank you for your message. In order to properly review your case and provide a detailed answer, we need a few more pieces of information. Please contact us at your earliest convenience with the following: • Your booking ID (included in your confirmation email) • The email address used to purchase your booking (if different from the address you're using to contact us) • A full description of your situation and/or request Once we have received these, we will gladly help you and answer any questions you may have. Sincerely, Payal Customer Care Team

Bad booking system

I had a very disappointing experience with travellink vs Consor. Despite booking and paying for 2x20 kg checked baggage and 2x5 kg carry-on baggage, there was a registration error, and we were told at the airport that only 1x20 kg checked baggage was booked. This mistake forced us to pay an extra €156 for our outbound journey for one suitcase. This is unacceptable, as we had already paid for our baggage in advance. If I had checked Trustpilot or orther sites before booking, I would have chosen another airline / booking site. I am now waiting for a refund and hope this issue doesn't occur on our return flight under the same booking reference. Very disappointed with this experience.

Date of experience : July 23, 2024

Hi Ulrik, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

The airline cancelled the flight and I…

The airline cancelled the flight and I contacted Travellink direct to get the money refunded. I also spoke to the airline who approved a full refund but since then Travellink has delayed the refund. Three months have passed and I have been in contact with Travellink 15 to 20 times, each time there has been some problem that has meant that they have not been able to give me my money back. I have now given up after I got half the amount back, suddenly they have lost my bank details. A serious travel company does not behave in the same way as Travellink has done in my case. Never experienced it being so difficult to get a refund before. I can only give a strong warning about this business and hope that people read this and choose another company instead

Date of experience : July 16, 2024

Hi Erik, We are truly sorry that your experience with customer service was less than ideal. The way the interaction was handled does not align with our quality standards, which is something we take seriously. We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled. As soon as we have an answer, we will notify you by email at the address used to make your purchase. We appreciate your patience and understanding during this time. Sincerely, Vicky Customer Care Team

Positively surprised!

Positively surprised! Website and mobile app was straght forward and easy to use. What I really appreciated was the customer service by phone. Mr. Mohammed Ali from the customer service was very polite and professional. I got fast answers to all my questions. I used travellink to book flights, hotel and a rental car. Will recommend. Personally I will definitely use Travellink again. I would appreciate an option in the app or website to leave personal request to the hotel. Couldn't find one. I handled this by calling the hotel and got the connecting door rooms I requested.

Date of experience : June 04, 2024

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The Complete Guide to Booking Travel Online

What is an online travel agency, and what are the best sites and apps to use to search for hotels and flights we break it all down for you..

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The Complete Guide to Booking Travel Online

There’s a lot to navigate when researching and booking travel online.

Photo by Rawpixel.com/Shutterstock

My first travel adventure was to Venezuela. I booked the ticket with a travel agent over a pay phone. The agent searched a dozen flight itineraries over a few days, all so I could save $15.

Times have changed. Today, flight searches start online , often on your mobile device. Passengers book either directly with the airline or hotel or with online travel agencies. Rarely do we get on the phone. In fact, American Airlines and United Airlines charge $25 to make a domestic flight booking by phone. And pay phones hardly exist anymore.

So, what is the best way to book online? Here is our complete guide to online travel agencies, search tools, and the variety of booking options available on both mobile devices and desktops.

What is an OTA?

An online travel agency, or OTA, is a website or mobile app that allows users to search for and book travel services such as flights, hotels, car rentals, cruises, and activities. The booking is made directly with the online travel agency but confirmed by the service provider, such as an airline or a hotel. As a customer, your relationship is with the OTA.

What are the main OTAs?

Many online travel agencies nowadays are owned by two main companies: Expedia and Priceline. The Expedia Group is the largest online travel agency in the United States with 70 percent market share, according to travel data firm Phocuswright. Expedia Group operates Expedia.com , Orbitz, Hotels.com , Trivago, CheapTickets , Hotwire , Vrbo , and Travelocity .

Priceline is a major competitor to Expedia, with global revenues larger than the Expedia Group. The company owns Priceline.com, Booking.com, Cheapflights, Momondo, and Kayak—the latter two being metasearch engines (more on that below).

There are also independent newcomers such as Hopper (a mobile-only booking tool) and Kiwi.com (which allows you to book flights on air carriers that don’t normally have a commercial relationship).

Are OTA fares lower than booking directly?

Generally, no. The fares that are displayed by an OTA will be similar if not slightly more expensive when compared to an airline’s website. They’re usually only a few dollars higher or lower. The OTAs charge a booking fee to the airlines, and often that fee is passed directly to consumers. For example, Lufthansa tacks on an additional $18 to any booking made through an OTA for Lufthansa flights. The same flights are exactly $18 cheaper on the airline’s website.

Where you can score a good travel deal through an OTA is when booking a last-minute hotel and flight package. Many OTAs have cut agreements with airlines allowing last-minute travelers to access lower rates than are typically available when passengers book a flight alone.

Are all airlines available to be booked through OTAs?

No. Many OTAs do not display flights from some of the low-fare leaders. For example, Southwest and Allegiant flights are not available through OTAs; the same goes for Ryanair in Europe. And, earlier this year United Airlines threatened to pull out of Expedia altogether, only recently signing a multi-year agreement to stay in. The airlines would rather not lose any margin to online travel agencies in an already low-margin industry and would rather maintain a direct relationship with the customer.

Are smaller OTAs safe to use?

Expedia and Priceline are the two largest players in the online booking space, but there are dozens of independent OTAs, such as CheapOAir, OneTravel, JustFly, and SmartFares. Confusingly, you might actually stumble on ads for these OTAs while using Expedia or Priceline sites. That’s because the larger OTAs earn revenue through advertising, sending passengers to smaller OTAs and charging those OTAs for the favor.

Buyer beware: some of these lesser-known OTAs are masters at hidden fees. For example, a flight search on JetBlue allows for free seat selection in many instances. If you perform the same search on FlightNetwork, an independent OTA, and select a seat, you will be charged an additional $25—despite the fact that JetBlue doesn’t charge a seat selection fee if you book directly.

What if you need to change your itinerary?

Itinerary changes are often a pain. If your plans change, it won’t matter whether you’ve booked directly with an airline or with an OTA—you’re going to pay fees for the privilege, if you can even change your ticket at all.

For example, CheapTickets.com, which is part of the Expedia Group, charges $25 to change or cancel a ticket if that change is requested after 24 hours of making the booking—it is free if you do so within 24 hours of booking. However, the fees go up from there. JustFly, an independent OTA, charges a $75 fee for changes to domestic flights in addition to airline change fees, plus the difference in fare, for tickets that can be changed. For an international trip, the fee rises to $200. That means to change an international flight with Delta (which charges a $100 change fee) booked through JustFly, you’ll be assessed $300 in fees, plus the difference in fare. At that rate, you may as well book a new flight. FlightNetwork indicates in its terms of service that changes may incur a change fee but doesn’t specify what those fees are. That hardly makes the few dollars you saved by booking with the OTA in the first place worth it.

What is an OTA price match policy?

To assure travelers that they are getting the lowest fare possible, many OTAs have a price match policy. The rules vary and so do the benefits.

For example, if you book with Orbitz and find a less expensive flight, car rental, or activity on any U.S.-based website within 24 hours of your booking, Orbitz will refund you the difference you paid. And it works: I have personally found a flight in the same class, on the same airline, for the same origin and destination cities, and requested Orbitz to refund the difference of around $35. Within a few weeks, I received a check in the mail. A similar program applies for CheapOAir, but there’s a catch—the price difference must be found on a major OTA such as Expedia or Travelocity.

Expedia has a particularly good price match policy, but you have to pay extra for it at the time of booking. Expedia offers the price match option as an add-on that costs between $5 and $30 when you book. With the price match applied, if the airfare on Expedia drops between 120 days of the flight and up to six hours before the flight, Expedia will automatically refund you the difference in fare. Unfortunately, fares generally do not drop substantially as the travel date approaches, so while this might give you peace of mind, it’s probably not worth the expense.

How do Google Flights and other travel metasearch engines work?

Frequent fliers are likely familiar with websites such as Google Flights, Kayak, Momondo, or Skyscanner. On these websites, passengers search on the site but are redirected to the service provider to complete the booking, such as an airline, rental car company, or hotel.

Metasearch started with a product called ITA Matrix, which is a tool for searching airfares online but not for actually booking online. ITA Matrix allows for multi-city searching, such as setting two different departure or arrival airports, and for offering a calendar view of fares for easier comparison. That company was acquired by Google in 2011, and savvy travelers swear by it to help find the least expensive fares online. Most consumers are more familiar with Google Flights, which has gained traction more recently not least because it has the benefit of being displayed first in search results on Google.

Metasearch engines receive distribution fees from the airlines for sending traffic to the supplier websites. There are no additional hidden fees for using a metasearch engine because you’re booking directly with the airline or hotel.

A major benefit of the metasearch engines is their price tracking tool, which lets users know whether the displayed fares are low, average, or high for the flight, allowing travelers to make a more informed decision on whether to book a flight or not . Google Flights and Kayak, for instance, both have price tracking tools.

Why not just book directly?

The airlines would definitely much rather you book directly with them. Over the past five years, they have gotten much better at marketing and selling their product directly to consumers online and through mobile sites and apps. But in the past, they weren’t so good at it. In fact, Delta, Northwest, United, American, and Continental got together to invest $145 million to launch Orbitz in 1999 to counter the threat from Expedia. Now Orbitz is owned by Expedia.

The airlines also try to encourage customers to book directly so that they can maintain a closer relationship with them. It allows carriers to connect bookings with loyalty programs and create special offers and discounts catered to individual passengers.

There is another benefit to booking directly. The U.S. Department of Transportation requires carriers to hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be cancelled within 24 hours without penalty, so long as the booking is made at least seven days before travel. The law applies, however, only to U.S. and foreign air carriers that have websites marketed to U.S. consumers. This means that, in theory, an online travel agency does not have to offer such a policy, although most OTAs do.

What are the options for booking on your mobile device?

Airlines and the major OTAs all have apps to help you book and manage your trip on your mobile device, but their functionality is lacking compared to these websites’ desktop editions. For example, Expedia’s app doesn’t allow you to view flights on a month-view calendar. Kayak has an app with more bells and whistles and a better user interface, including a month-view calendar with color-coded pricing. It also has a handy “augmented reality” function to help you see if your carry-on bag will fit in the overhead bin (a feature originally developed by KLM). Point your phone’s camera at the luggage, and it’ll give you the dimensions.

While apps are improving and gaining in popularity, you still might find it easier to locate the best deals on flights and hotels by using your desktop, where you can have multiple tabs open and have all the available search tools at your disposal. Apps are fine for booking directly with an airline once you know which flights you want to book.

If you’re determined to use your mobile device, you may want to look into Hopper. Hopper is a mobile-first flight booking tool that has a solid price prediction tool. You can research travel options and book directly on the app. Another benefit of Hopper: Of its team of 300 employees, nearly half are dedicated to customer support and are based in Canada versus some OTAs and airlines that outsource much of their customer service further afield.

The bottom line?

Like many travelers, I enjoy a flight deal as much as the next person, but I also don’t like any added hassle. I typically start my travel searches using the ITA Matrix or Google Flights to get a general sense of the fares. It helps to know what is a good deal and what is expensive for a particular route. I do my research, typically on a desktop computer. When I’m ready to book, I’ll book directly with the airline. I’ve found that customer service is better when booking directly with the service provider. But I’ve also saved money by using OTAs and have booked with them, too. Whichever way you choose to book, you can be safe in the knowledge that finding and purchasing travel online is a lot easier today than searching for a deal with a travel agent on a pay phone.

>> Next: How to Get the Best Last-Minute Travel Deals

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Good afternoon, I don't know much about Travelelink but I know about Tara Young she has been assisting me as a professional indeed, understanding and polite, I think I will be getting my tickets in future because of her. Her tel+442038381916.

Date of experience : 22 August 2024

Tara Young the agent who humbly helped…

Tara Young the agent who humbly helped me book a flight to Manila,Philippines she was restless and true to her job.Cant ask for more.

Date of experience : 15 August 2024

Ron Malik 02038381882 amazing work

Ron Malik 02038381882, went above and beyond to ensure that my experience using travel link was smooth, Ron made sure I was informed on each and every step of the process and the progress of my bookings. Great care was taken to ensure that I got the dates I requested for, at a reasonable time to travel and at the best price for me. Would definately use travel link again based on this experience

Date of experience : 07 August 2024

Tara Young on 020 3838 1916 was so…

Tara Young on 020 3838 1916 was so helpful and professional in finding me the best flight for me. I would recommend her services to anyone

Date of experience : 14 August 2024

Outstanding service

I have used different companies booking flights but this was much better than all others due to the excellent work by Jenny Wingate 02036171609. Nothing was too much trouble and ensured I was happy with all she did even covered my faulty knee. She was easy to deal with all I could want. Because of her I will stay with the company and advise others. Thanks for... Excellent service. Bernard Bonner

Date of experience : 22 June 2024

Agents Tom and Qasim Awan made a…

Agents Tom and Qasim Awan made a booking reservation for me on KLM with a promise of 3 check-in baggage per person. The Ticket was issued with 2 check-in bags going and 1 check-in bag return per person. The Airline advised me to ask Travelelink to correct the booking, but the Agent is asking me to pay an additional fee. I've paid an additional £2,700 from the initial ticket values already. They will not return calls or emails after payment. The Company is full of SCAM Agents

Date of experience : 14 May 2024

Good service with Tara she has been…

Good service with Tara she has been supportive all the way . Be patient as some of the procedures Tara will come back and update you . Will use again as prices were good

Date of experience : 08 August 2024

Honestly lam really hurt 😞 with what…

Honestly lam really hurt 😞 with what they did to me .I had booked wrong dates and l applied to change my dates instead they will coerce you to pay even more l ended paying more than l could pay .I really regret do not use this company they will say you have to pay all money to get a refund.

Date of experience : 19 July 2024

A Very caring person

Anna is a very caring person who engages with her clients throughout their journeys, she left an impression on me!

Date of experience : 26 July 2024

Ron Malik at Travelelink Ltd and Emma…

Ron Malik at Travelelink Ltd and Emma both of them are absolutely amazing and very professional. Mr Ron Malik is polite, flexible informative,knowledgeable, helpful and thrusted person as long as giving me options and flexibility. I’m very happy with his customer service and care which he full filled my queries and demands. I strongly, recommend all my friends and families to use Mr Ron and Emma for booking flights with piece of mind. All of you can reach him on 02038381882. Ron and Emma, Thank you for your excellent customer service. There is no doubt I will use Travelink Ltd again.

Date of experience : 14 June 2024

Excellent Service Delivery

I am writing this with gratitude heart my experience with Travelelink LTD was very exceptional. Jenny Winget she is very professional and very knowledgeable in her business, she helped me buying another flight ticket after I had a long and frustrating day at Heathrow AirPort, she managed to get me another flight ticket and went extra mile of assisting us with other travel arrangements and information. I had great experience with Jenny and I would definitely recommend Travelelink to anyone. I will definitely purchase future tickets with Jenny.

Date of experience : 30 July 2024

Very reliable and polite staff.

Very reliable, helpful and genuine. Special thanks to Anna Zoe, she’s been helpful since 2021. Very professional, informative, knowledgeable, polite and considerate. Even after booking your flight, , she reminds you of your travelling date when it’s almost near, and also check back on you to know how your flight went. Anna thanks for your support.

Date of experience : 12 April 2024

The service I received from travelelink…

The service I received from travelelink it’s was very great and also the information I received was great

Date of experience : 06 August 2024

My experience was very very good I was…

My experience was very very good I was assisted in a very professional manner by Jimmy Naik who updated me all through the process of me securing my two tickets. Very professional person I recommend Jimmy Naik and TRAVELELINK try them and you will never regret. Bravo guys thanks very much

Date of experience : 04 July 2024

Fantastic service,the response and turn…

Fantastic service,the response and turn around time was superb.i was super satisfied and will patronize and recommend people

Jasmine was very helpful and…

Jasmine was very helpful and professional. Her customer service skills are very good and I will come back to travel ink again and again for my travel tickets. Thanks Titilola Awosika

Date of experience : 05 July 2024

Donot use traveelink for pay later…

Donot use traveelink for pay later services. They are scammers. They are very nice when you contact them for pay later ticketing. Once you pay a deposit after agreeing on a fare, they contact you after couple of months and inform you that the airline has cancelled the flight. Knowing how desperate you are to travel, they will offer you an alternative flight which comes with a higher cost. They inform you to pay the extra cost or you can request for a refund but you will be charged £75. They donot inform you of all these when you contact them for pay later deals and they start playing the terms and conditions card with you and leave you in a fix. I will advise that if you have the means to pay all, you may use them, but if you want to pay by instalment, donot use them, you will regret.

Date of experience : 27 June 2024

Rollercoaster

As stated l secured flight for 3 travellers then was told layer there were only 2 seats left. Eventually l settled for one that was more expensive, not dates that were prefered. Payment was secure and and Daniel Bryan was professional, he contacted me through WhatsApp on 02038343291 and he guided.me through payment on 02036171612.

Date of experience : 23 February 2024

A highly professional service all…

A highly professional service all round, Tara at Travelelink paid attention to every detail concerning my needs and made sure I got the best deal the was on offer. She was always happy to try different dates and airlines but made sure she got me a good deal on my preferred airplane choice BA. Thanks Tara for such a wonderful service, you are my go to person for all my travel needs and I totally recommend your services to everyone.

Date of experience : 03 May 2024

I receive great customer service

I receive great customer service, they were quick and very thorough with how they dealt with my query. I booked with them as this was the best decision and they followed right til the end. I will definitely recommend this service 👌🏽

Date of experience : 17 June 2024

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Your patients depend on you to provide excellent care. They expect you to have the right people in the right place at the right time. But behind the scenes, we know how much hard work goes into keeping a healthcare organization optimally staffed.

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Best Online Travel Agencies

Booking.com is our top choice for making your trip arrangements

Ligaya Malones is an editor, blogger, and freelance writer specializing in food and travel. Ligaya's work has appeared in publications including Lonely Planet and BRIDES.

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Planning a trip can be easier through an online travel agency than if you handle each aspect of the planning separately. You can book hotels, air travel, rental cars, and more through a single site, and booking everything together sometimes results in discounts. By inputting a destination, a range of dates, and other preferences, you will see a list of options for each aspect of travel.

The best online travel agencies offer options from the largest number of airlines, hotels, car rental agencies, and more. Look for sites that offer discounts for combining reservations for different aspects of your trip. For example, the best sites will have lower rates if you book both plane tickets and a hotel through their services. The best sites also provide reviews from customers who actually have booked through the service. These are our top picks.

  • Best Overall: Booking.com
  • Best Budget: Skyscanner
  • Best Price Predictor: Hopper
  • Most Innovative: Kiwi.com
  • Best for Eco-Conscious: Kind Traveler
  • Best for Social Impact: I Like Local
  • Best for Design-Forward Homestays: Plum Guide
  • Our Top Picks
  • Booking.com

Kind Traveler

I Like Local

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Final Verdict

Frequently asked questions, methodology, best overall : booking.com.

 Booking.com

This industry leader offers one of the most comprehensive trip planning platforms on the Internet.

Lots of options to choose from

Interface is easy to use

Numerous filters to customize your search

Tricky to tell whether changes/cancellations can be made with Booking.com or the vendor directly

Booking.com was founded in 1996 and has grown into an industry leader that stands out for being one of the most comprehensive trip planning platforms out there. From one website, you can compare and book accommodations, flights (including one-way and multi-city flights), sightseeing activities, and even airport taxis. The website lists more than 28 million accommodation options, from hotels, hostels, and B&Bs to vacation homes and luxury resorts—you can browse more choices per destination on Booking.com than other online travel agencies. The website also performs well on cost and typically returns lower-than-average prices for flights and hotels. 

Booking.com's interface is also easy to use. On the home page, search for a hotel by entering your chosen destination and dates. Then, use the extensive list of filters—such as price range and distance from the city center—to narrow the results down and find the best fit. You can also search for a specific hotel, or seek inspiration by clicking through options grouped by destination or property type or by topic such as the country’s best Michelin-starred hotel restaurants or the top cities for vegan travelers. The flights, car rental, and other tabs are just as intuitive. 

Best Budget : Skyscanner

 Skyscanner

You can compare prices across airlines, hotels, and car rentals.

Simple interface

Option to toggle searches between specific dates or by monthly calendars

Search Everywhere button is great for spontaneous planners

Extra clicks are required to make a final purchase

Must read fine print for changes/cancellations—may need to deal directly with the vendor

Ads on the sidebar can be distracting

Find deals on airfare, hotels, and car rentals with an aggregator site like Skyscanner , which uses a metasearch engine to compare prices from all online travel agencies and the airline, hotel, or car rental company in question. Run searches with fixed dates, opt to compare airfare prices month to month, or click “Cheapest Month.” Searches also include options for nearby airports or non-stop flights only. With hotel searches, you can choose to select only from properties with free cancellation, a cleanliness rating of 4.5/5 or higher, or 3- or 4-starred hotels only. Car rental searches include an option to select “return car to different location.”

Once you’ve found the best rate, click on the link to be redirected to the third-party site to make your booking. Feeling spontaneous? The Search Everywhere button on the homepage offers a list of the cheapest flight deals for destinations both locally and across the world—just plug in your departure airport first.

Best Price Predictor : Hopper

The company claims a 95 percent accuracy rate at predicting when flights and hotel rates will be cheapest.

Color-coded system makes it easy to determine cheapest days to buy

App is easy to use

Option to track flights and receive alerts when the best time to buy arises

Some have mentioned the app functions better as a research tool than a booking tool

Unclear whether Hopper will price match if you find a cheaper flight elsewhere

Hopper is a travel app available on iOS and Android that aims to help travelers save on airfare by usng historical data and their own algorithm to predict when flights will be cheapest. Just type in where and when you’d like to fly and Hopper will present you with a color-coded pricing calendar indicating how much tickets are likely to cost. (Green is the least expensive, then yellow, orange, and red for most expensive.) Hopper will also recommend you either buy now or wait, or you can choose to watch a trip and receive notifications on the best time to buy. In addition, the app has expanded to offer hotel and car rental price predictions, too.

Some newer features since the app’s inception in 2009 include an option to freeze a price for a limited time—for an extra fee—as well as exclusive app-only discounts. Hopper is free to download, and you can choose to book directly through the app, though some users mentioned they use Hopper as more of a research tool before booking directly with the airline or hotel. The company claims a 95 percent accuracy rate at predicting flight rates up to a year ahead.

Most Innovative : Kiwi.com

This metasearch engine scours the web to piece together the ideal itinerary using planes, trains, buses, and more.

Creative itineraries get you where you need to go, especially if you’ve got a multi-stop trip

Kiwi Guarantee offers rebooking or cancellation protections

Nomad option appeals to travelers with a lot of flexibility

Creative itineraries mean you may not fly out of the same airport you flew into

Kiwi Guarantee has an additional fee

Charges all-in-one fee for booking flights, trains, buses (though you can always purchase a la carte)

Travelers planning multi-city destinations and seeking a bargain, as well as those looking to take planes, trains, and automobiles to get there, might consider Kiwi . Kiwi is a metasearch engine that scours and pieces together itineraries from various airlines (even if they don’t have a codeshare agreement), considers multiple airports (even if your arrival airport is different from departure), and offers booking options, whether you’re looking at very specific dates or more general ones (up to 60 nights).

Some will find the ability to make multiple bookings for a particular trip more convenient than going at it manually several different times, though note that you must opt into the Kiwi Guarantee program to access rebooking and refund protections should your reservation change or be canceled. Kiwi’s Nomad option allows you to plug in a bunch of destinations you’d like to visit and the length of your intended stay, and the website will churn out the most affordable itineraries for review.

Best for Eco-Conscious : Kind Traveler

A give-and-get business model means booking accommodations with exclusive perks, a donation to environmental organizations, and more.

All participating hotels include a local give-back component

Exclusive savings and perks

Participating hotels are located in some of the most beautiful places in the world

Inventory is much smaller compared to other booking platforms

Some of the amenities mentioned are based on availability only

In 2022, Kind Traveler (an online trave agency focused on hotel bookings) announced an increase in environmentally and socially conscious hotels, charity donations, voluntourism opportunities, and additional perks like waived resort fees or a welcome amenity.

Unlock exclusive hotel rates and perks from participating Kind Traveler hotels with a minimum $10/night minimum donation to a local charity. For example, stay at the Six Senses Laamu in the Maldives and receive up to $33 off the nightly rate and perks such as a food and beverage credit and an Earth Lab or Alchemy Bar workshop when you make a donation to Manta Trust. The organization funds coastal research to protect the island nation’s large yet fragile population of reef mantas.

Select from more than 140 participating hotels from the Hawaiian Islands to Bozeman, Montana, and the Maldives. Charities include wildlife, human rights, arts, education, and environmental preservation organizations.

Best for Social Impact : I Like Local

Choose from a host of travel experiences with the peace of mind that 100 percent of the cost goes directly to local partners.

Social impact mission woven into organization’s business model

Immersive experiences led by local guides

Range of experiences offered

May not be best fit for those seeking upscale, luxury experiences and stays

Can’t sort experiences by a list of countries (though an interactive map is available)

No experiences outside of Africa and Asia

For an online travel agency with a booking platform designed to route dollars spent directly to the communities travelers intend to visit, consider I Like Local . Visit the website to browse a host of travel experiences in countries including Indonesia, Kenya, and Cambodia. Experiences include homestays and farmstays as well as wellness and culturally oriented experiences—from cooking and cycling tours to weaving classes.

To search for an experience, select from drop-down items like travel dates and experience categories, or view a global map and click on a country to view experiences that way.

The platform got its start in 2014 and has grown to 4,000 local hosts across nearly 20 countries. As a social impact organization, 100 percent of each booking fee goes to local hosts. To date, 16,000 travelers have booked with I Like Local.

Best for Design-Forward Homestays : Plum Guide

Browse and book seriously vetted, design-forward vacation homes.

Highly curated inventory of vacation rentals across the world

Design-forward

Thorough vetting process

Does not publish guest reviews

Other platforms have homes available across more destinations

When it comes to booking a vacation home, serviced apartment, or condo, travelers are spoiled for choice. Plum Guide is an online travel agency that specializes in accommodations—though not just any home makes its directory. The company claims that each potential home listed on its site must jump through 150 hoops to be included, from internet speed and mattress and pillow quality to the showers’ water pressure and the home’s proximity to dining, shopping, and attractions.

Search by a featured collection on the website such as “ pet-friendly homes ” or “one-of-a-kind homes in Palm Springs.” Scroll to the bottom of its homepage to view its top destinations, as well as a list of all destinations where Plum Guide homes are available, including Barbados, Mexico, Portugal, Switzerland, the U.S., and Turkey. Note: From the top right-hand corner of the site, use the dropdown menu to select currency of choice.

As long as you know what you value most out of your travel experience—such as affordability, social impact, or luxe accommodations—there’s an online travel agency to help plan your next trip. Be sure to read the fine print, as some agencies are third-party websites and not direct vendors. If you're not sure where to start, Booking.com is your best bet for a smooth user experience and hard-to-beat offers on flights, hotels, and other travel arrangements.

What Is the Biggest Travel Agency?

Our choice for best overall, Booking.com, is known as an industry leader with listings for all major hotels, airlines, car rental companies, and more. It boasts more choices for accommodations per destination than any other site, and we found its interface to be user-friendly.

Are Online Travel Agencies Worth It?

This depends on your needs and priorities. The best online travel agencies certainly can save time by booking everything all at once. However, if you're someone who is good at haggling and enjoys the details of planning a trip, you might be able to find better deals by reaching out to hotels or other destinations and speaking to someone personally.

Is It Cheaper to Book Online Than With a Travel Agent?

Not always. A travel agent you know and trust should have the experience and connections to find deals that can match or surpass what you'll find online. Additionally, if something goes wrong, travel agents provide you with an actual person you can use as an advocate to correct the problem . But if you don't have access to a good travel agent, online sites still provide plenty of ways to streamline planning and save money .

We considered dozens of online travel agencies and narrowed down the options based on user experience, volume and quality of inventory, unique offerings and specials, and customer reviews. We also assessed travel companies’ environmentally and socially conscious policies.

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Hays Travel boss reveals ‘power’ of apprenticeships

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Hays Travel owner Dame Irene Hays has revealed the importance of apprentices to the business as it is named one of the country’s top apprenticeship employers.

The travel agency has been ranked 32nd in the Top 100 Apprenticeship Employers for 2024, an annual list compiled by the Department for Education.

It is featured alongside companies such as The British Army, BT and Tesco in the list, which recognises the commitment of employers across England which create opportunities for apprentices. The list also assesses firms on how many apprentices successfully complete their programme and receive an apprenticeship qualification.

More:  Jet2holidays doubles travel agency apprenticeship support to £1.2m

Advantage chief welcomes government pledge to create 20,000 more apprenticeships

Speaking to presenter Peter White on the  You & Yours: Gap Finders  show on BBC Radio 4,  Hays revealed last year the company took on 546 apprentices, and 400 this year.

The final intake for this year’s apprentices will be confirmed after GCSE results on August 24.

She said: “Quite categorically, the success of Hays Travel in no small part is due to the incredible young people we employ as apprentices.”

She added there was “a big challenge around recruitment last year”, referring to an industry-wide challenge across travel in 2023 caused by people leaving the sector during the pandemic.

Speaking further about the importance of apprenticeships, she spoke about “a moment I will never forget” with a young man called Gary who was about to be fired after receiving a final written warning during his Youth Training Scheme at a local authority transport depot.

His mentor Ted advocated for him in the meeting with HR that Hays was attending as part of her trainee management course, and it was decided to give him a second chance and only issue him “a final, final written warning”.

The young man eventually became a manager of a bus depot and said to his mentor in tears after the meeting that “nobody has ever stuck up for me before”.

Hays said: “From that moment, I thought the power of apprenticeships sometimes for people who have come out of school unencumbered by qualifications, it’s almost a second chance in a different environment for people to flourish and succeed.”

She continued: “There was a moment when I thought how much good could be done if you give people that second chance.”

On news that Hays has been recognised for its work on apprentices, Hays Travel chief operating officer Jonathon Woodall-Johnston said he was “delighted and extremely proud” to be included in the list of top 100 apprenticeship employers.

“As someone who started my career with Hays Travel as an apprentice, I have first hand experience of how well our learning and development team prepare people for a long, exciting, and successful career with the company,” he said.

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The highest official awards for UK businesses since being established by royal warrant in 1965. Read more .

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Our goal is to provide the highest quality services to make your clients fall in love with Russia.

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Whether you are looking to get the most out of a tight budget or prefer premium luxury when discovering Russia, Olta Travel will be your perfect partner.

Let us make your tour to Russia a memorable experience, so you can enjoy a worry-free journey!

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  • FROM BIG GROUPS TO INDIVIDUALS: we craft a tailored offer for almost any budget, thanks to our distributed network of trusted partners, direct connections with service providers and our own profound knowledge of destinations in Russia. 
  • TOP SERVICE GUARANTEE:  We take care of everything to secure travelers’ satisfaction and are prepared to deal with unexpected issues should they arise.
  • COMFORTABLE PRICING:  Olta Travel keeps the cost of discovering Russia at a fair, reasonable level because we love our country and seek to share this love with you.
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This Policy of personal data processing (hereinafter - the Policy) applies to all data that "OLTA Travel" Co. Ltd (hereinafter – Olta Travel) receives from the visitors of website http://www.oltatravel.com (hereinafter "the Website") and explains how it is processing, stored and how the confidentiality is ensured.

1. Processing and use of personal data.

1.1. In this Policy, personal information means any information left by users on the Website of Olta Travel, including Name, Surname, company, email address and other contact information, left in the message.

1.2. The person who left personal data on the Website of Olta Travel, consents to their use, namely:

1.2.1. The inclusion of the email address, name, surname, company name or any other contact information left in the message in the contact database of Olta Travel. The database is hosted in a secure cloud-based customer relationship management service Bitrix 24, as well as on a secure service for newsletters – Unisender.

1.2.2. Receiving email newsletters with news, promotions, special offers and other useful materials, but no more than twice a week. The visitor of the Website at any time has the right to unsubscribe from the mailing list of Olta Travel, by clicking on the unsubscribe link located at the bottom of each letter.

1.2.3. Direct communication with the manager of Olta travel on the treatment of the user.

1.2.4. The use of contact information to show relevant advertisements to users in social networks and the Internet.

1.2.5. For other purposes performed with the individual consent of the user.

2. The collection, storage and protection of personal data.

2.1. All personal data collected on the Website is processed, stored and secured in strict accordance with the provisions of the legislation of the Russian Federation (Federal law of the Russian Federation of 27 July 2006 № 152-FL "On personal data") and the European Union (The General Data Protection Regulation (GDPR) (EU) 2016/679).

2.2. Olta Travel is taking the necessary legal, organizational and technical measures to protect personal information from unlawful or accidental access, copying, distribution of personal information, as well as other unlawful actions in relation to personal data of users, which include:

•     secure transfer and storage of personal data on secure servers;

•     automated processing of personal data;

•     identification of possible threats to the security of personal data;

•     limiting the number of persons having access to personal data;

•     application of measures of internal regulation of the procedure of working with personal data (internal regulations for employees of Olta Travel);

•     improving methods of collection, storage and processing of data.

2.3. All data received on the Website of Olta Travel are transmitted via a secure https Protocol and stored on servers in secure, cloud-based customer relationship management service Bitrix 24, as well as in safe service for creating email newsletters Unisender.

3. User rights and obligations of Olta Travel.

3.1. Upon the request from the user Olta Travel should:

•        confirm the fact and methods of storage and processing of personal data of users;

•        inform about the method of obtaining personal data of the user;

•        explain the legal bases, objectives and timing of the processing of personal data;

•        in case of personal data leakage, inform the user about it;

•        make changes or delete users ' personal data from the database to stop storing and processing it;

•        warn about the expected cross-border transfer of personal data.

3.2. The user has the right to request the deletion of his personal data by sending an e-mail to [email protected] as well as the exclusion from the email-mailing by clicking on the "Unsubscribe" button located in the body of each letter.

4. Conditions of termination of processing and storage of personal data:

•       company liquidation;

•       a written request for withdrawal of consent or exclusion from the database;

•       at the request of the user, if the data were obtained illegally.

5. Olta Travel is not responsible for information posted by a visitor on the third party websites, links to which can be posted on the Website of Olta Travel.

6. More information about the collection, storage and processing of personal data by Olta Travel, the user may get by sending an email to [email protected] .

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  21. Hays Travel boss reveals 'power' of apprenticeships

    The travel agency has been ranked 32nd in the Top 100 Apprenticeship Employers for 2024, an annual list compiled by the Department for Education. It is featured alongside companies such as The British Army, BT and Tesco in the list, which recognises the commitment of employers across England which create opportunities for apprentices. ...

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    Our goal is to provide the highest quality services to make your clients fall in love with Russia. OLTA Travel is a leading Russian DMC with offices in Moscow, Saint Petersburg and Irkutsk (Lake Baikal). Tour operators, travel agencies, and other businesses from more than 53 countries have selected us to experience an unforgettable Eurasian ...

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    The all-in-one platform for travel advisors Manage your clients, itineraries and payments—all in one place. Get started for free. 7-day free trial · No card required · Cancel any time ... Upload agency logo, see your brand come alive. 3. Make magic Use our templates, send invoices, get paid. Ready to get back to doing what you love?

  24. Russian Tour Agency

    Welcome to Russia! Grand Russia is a Russian Tour Agency based out of the cosmopolitan Moscow city. We are a prominent Russia Travel Agency engaged in providing travel experiences to the people wishing to explore Russia for more than ten years. We specialise in providing guided tours, custom made packages, exclusive excursions, visa facility services, unexplored destinations and lot more.

  25. MosVoyage Tour Agency

    Travel concierge. Online assistance 24/7 + unlimited Internet access during your trip. Learn more: MosVoyage Tour Agency offers tailor-made tours in Russian cities. We specialize on private tours, individual excursions and tour packages in Moscow & Saint-Petersburg. Our licensed local guides are glad to make your trip unforgettable!