2012 dodge journey radio not working

Dodge Journey Radio Stopped Working: Causes + How to Fix

Has the radio in your Dodge Journey stopped working?  If so, there are three common causes for this issue .  They are a blown fuse, loose or corroded wiring, and a problem with the radio itself.

If your radio comes on but isn’t working, this article will cover that too: Please jump to the section that’s applicable to your vehicle.

Table of Contents:

Radio Won’t Work At All Causes

The radio is on but no sound, common questions.

The most common reason for a radio to stop working in a car is a blown fuse.

This section covers a Dodge Journey’s radio would show no signs of life. If your radio is lighting up, but no sound is coming from the speakers, head down to the next section.

Cause 1: Blown Fuse

Always start with the simplest and easiest potential cause first, which is the radio fuse. You’ll need to check the fuse box to see if the radio fuse is blown.

How to Test a Fuse

Step 1 : You’ll need to your Dodge Journey’s fuse box location .  On most makes and models, it’s to the left of the driver’s seat (when you are behind the steering wheel).

Step 2 : Once you access your vehicle’s fuse box, you’ll need to locate the radio fuse . You should see a schematic printed on the door.

Step 3 : Test the fuse .  There are two ways to do this. First, you can visually inspect your Journey’s radio fuse.  There’s a wire between the two prongs.  If the connecting filament is damaged, power can’t reach the head unit, and the fuse needs to be replaced. 

A better way to verify a fuse is functioning is to use a test light . This can be accomplished without even pulling a fuse.  Here’s how:

Start by finding a good ground source on your Journey to ground the test light to. You can usually find one inside the door jam that will reach the fuse box.

Next, turn the key to the accessory position, and touch the test light tip to both prongs. 

If it only lights up for one prong, the fuse has failed, and you’ll need to replace it. If both sides light up, the fuse is fine.

Cause 2: Wiring Issue

If your Journey’s radio fuse checks out, it’s time to determine if there’s a problem with the wiring harness going to the radio system.

Verify that your vehicle’s radio has a solid ground connection.  Use a multimeter to verify the voltage level is accurate.  Any issue with the wiring harness will prevent power from getting to the radio system and cause the fuse to blow again.

Cause 3: The Radio Itself

If there’s power going to your Journey’s radio, and you’ve verified that the ground connection is good and it has power, the only way to get your car working is to repair or replace it.

Cause 1: Broken Antenna

When the tuner is on, there will be static. The CD player or Aux input should still work fine .

A broken antenna is one of the most common issues that cause your Journey’s radio to stop working.  Antennas are reliable,  but they can weaken and eventually break entirely over time, mainly if you frequently utilize drive-through car washes.

If you suspect this might be the problem, check to see if your vehicle’s antenna is in good working condition (is it bolted on?). If it isn’t, then you should replace it.

Cause 2: Anti-Theft Mode

If your vehicle’s stereo is coming on and says to “input radio code, ” you’ll need to find.  Most vehicles come with a card where the number is recorded or written inside the glove box on a sticker. Sometimes it’s printed on the back of the owner’s manual.

Some manufacturers will let you look it up online if you need the code.  If that doesn’t work, you can take it to the dealer and have them pull it. Here are all the ways you can look up your Journey’s radio code.

Cause 3: CD Player or Aux Button Has Been Touched

If your Journey has a CD player or aux button and it was recently touched, then your radio may be stuck in that mode. 

You can test this by attempting to connect another device, such as an iPod, to the car’s audio system. If it works, then there is likely an issue with the radio itself.

In this case, you should take your Journey to a professional for repair or replacement.

Does the radio stop working when you crash?

No, your Dodge Journey’s radio should not stop working when you are in a car accident. If it does, then there may be an issue with the wiring or the radio itself (wiring short, blown fuse, no power, and ground connection).

You can check to see if any of the fuses in your vehicle have blown, and if they haven’t, then you should look for loose or corroded wiring in your electrical system.

One of my Dodge Journey’s speakers isn’t working.

The speaker could be blown.  But, you’d likely hear a static sound from the speaker.  It’s more likely to be caused by a damaged speaker wire.

If one of your Journey’s door speakers isn’t working, the most common location of the short will be where the harness enters the door (since it moves).

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Troubleshooting the Silent Radio in a 2012 Dodge Journey

Welcome to Mechanics News! In this article, we will delve into a common issue faced by many Dodge Journey owners – the frustrating absence of sound from their radio systems. If you’re tired of the silence permeating your 2012 Dodge Journey, we’ve got you covered. We’ll provide a comprehensive guide on troubleshooting and resolving this problem, ensuring that your favorite tunes will once again grace your journeys. So, grab your tools and let’s get your radio buzzing with life once more!

Checking the Fuse

One possible reason why the sound of the radio in a 2012 Dodge Journey does not work is a blown fuse. To check this, locate the fuse box and find the fuse associated with the radio. Remove the fuse and inspect it for any signs of damage. If the fuse is blown, replace it with a new one of the same amperage rating .

Verifying the Antenna Connection

Another potential issue could be a loose or disconnected antenna connection. Ensure that the antenna is securely attached to the back of the radio unit. If there is any corrosion or debris on the antenna plug, clean it before reconnecting .

Checking for Audio Settings

It’s important to verify that the audio settings on the radio are properly configured. Check if the volume is turned up, the mute function is disabled, and the correct audio source (e.g., FM, AM, CD) is selected. Make necessary adjustments and test the sound again .

Examining the Speaker Connections

Check the connections between the radio unit and the speakers. Disconnect and reconnect each speaker wire to ensure they are secure. If there are any loose or damaged wires, repair or replace them .

Seeking Professional Assistance

If none of the above steps resolve the issue, it may be necessary to seek assistance from a professional car audio technician. They have the expertise and tools to diagnose and fix complex problems with the radio system .

Machine fanatics ask

What are the common causes of a radio in a 2012 dodge journey not producing sound.

There are several common causes for a radio in a 2012 Dodge Journey not producing sound:

1. Blown fuse: Check the fuse box to ensure that the fuse related to the radio is intact. If it is blown, replace it with a new one of the same rating.

2. Wiring issues: Inspect the wiring connections between the radio and the speakers. Loose or disconnected wires can prevent sound from reaching the speakers. Ensure all connections are secure and properly connected.

3. Defective speakers: Test the speakers by playing audio from a different source, such as a portable device. If no sound is produced, the speakers may be faulty and need to be replaced.

4. Amplifier problems: If your vehicle has an amplifier, it could be malfunctioning. Check if there are any error codes relating to the amplifier and consider seeking professional help to diagnose and repair the issue.

5. Software glitches: In some cases, the radio’s software may need to be updated or reset. Check the vehicle’s manual or contact the manufacturer for instructions on how to perform a software update or reset.

If none of these solutions solve the issue, it is recommended to consult a professional mechanic or contact the dealership for further assistance.

How can I troubleshoot and diagnose the issue with the radio in my 2012 Dodge Journey?

Here are some steps to troubleshoot and diagnose the issue with the radio in your 2012 Dodge Journey:

1. Check the power source: Ensure that the radio is receiving power by checking the fuse related to the radio in the fuse box. Replace any blown fuses if necessary.

2. Check the antenna: Ensure that the car’s antenna is connected properly and not damaged. A faulty or disconnected antenna can result in poor radio signal reception.

3. Reset the radio: Try resetting the radio by disconnecting the car’s battery for a few minutes. Reconnect the battery and check if the radio starts functioning properly.

4. Check for loose connections: Inspect the wiring connections behind the radio unit. Loose or disconnected wires can cause issues with the radio’s functionality. Secure and reconnect any loose wires.

5. Test different audio sources: Check if the issue persists with different audio sources, such as radio stations, CDs, or auxiliary inputs. This can help determine if the problem lies with a specific source or the entire radio unit.

6. Consult the owner’s manual: Refer to the car’s owner’s manual for specific troubleshooting steps and information on the radio system in your Dodge Journey.

7. Seek professional help: If the above steps don’t resolve the issue, it might be best to consult a professional mechanic or an authorized dealership. They have the expertise and diagnostic tools to identify and fix complex radio problems.

Remember, these are general troubleshooting steps, and the actual process may vary based on the specific model and year of your Dodge Journey.

Are there any known recalls or technical service bulletins related to the sound issue in a 2012 Dodge Journey’s radio?

As of my knowledge, there are no known recalls specifically related to sound issues in the radio of a 2012 Dodge Journey. However, it is important to note that recalls and technical service bulletins (TSBs) are constantly being issued by manufacturers to address various concerns and improve vehicle performance. If you are experiencing sound problems with your 2012 Dodge Journey’s radio, it is recommended to contact a certified Dodge dealership or visit the National Highway Traffic Safety Administration (NHTSA) website to check for any recent recalls or TSBs related to the issue. They will be able to provide specific information and potential solutions for your particular situation.

What are some possible DIY solutions to fix the radio’s sound problem in a 2012 Dodge Journey?

Popular Mechanics Magazine brings you some DIY solutions to fix the sound problem in your 2012 Dodge Journey’s radio. Here are a few options you can try:

1. Check the antenna connection: Sometimes, loose or corroded antenna connections can result in poor radio reception and sound quality. Ensure that the antenna cable is securely connected to the back of the radio unit.

2. Replace the antenna: If the antenna is damaged or old, it may not be receiving signals properly. Consider replacing the antenna with a new one to improve sound quality.

3. Update the radio firmware: Visit the manufacturer’s website or contact them to see if there are any available firmware updates for your radio unit. Updating the firmware can often resolve sound issues and improve overall performance.

4. Clean the speakers: Dust and debris can accumulate on the speakers over time, affecting sound quality. Gently remove any dirt using a soft brush or vacuum cleaner to restore optimal performance.

5. Adjust the audio settings: Experiment with the bass, treble, and balance settings on your radio to find the ideal audio configuration for your preferences. It may take some trial and error to achieve the desired sound quality.

6. Check the wiring: Examine the wiring connections behind the radio unit to ensure they are tightly secured. Loose or faulty wiring can cause sound problems. If necessary, seek the assistance of a professional or consult a car manual for guidance.

Remember, it’s important to exercise caution when working with electrical components in your vehicle. If you’re unsure or uncomfortable performing these DIY solutions, it’s best to consult a professional technician or an experienced automobile enthusiast for assistance.

Should I consider seeking professional help or taking my 2012 Dodge Journey to a dealership for repairs if the radio’s sound is not working?

If the sound on your 2012 Dodge Journey’s radio is not working, it may be worth considering seeking professional help or taking your vehicle to a dealership for repairs .

While there may be some DIY troubleshooting steps you can take, such as checking the fuse or ensuring that the volume is turned up, some issues with the audio system may require professional assistance.

Dealerships often have specialized technicians who are trained to diagnose and fix problems specific to your vehicle make and model. They may have access to technical service bulletins or software updates that can address audio issues.

Additionally, seeking professional help can ensure that any repairs are done correctly and in accordance with the manufacturer’s specifications. This can help maintain the value and longevity of your vehicle.

Remember to consult your owner’s manual for any troubleshooting steps specific to your Dodge Journey, and weigh the cost of repairs against the age and overall condition of your vehicle.

In conclusion, the malfunctioning sound system in a 2012 Dodge Journey is undoubtedly a frustrating issue that many owners have faced. However, with a little understanding of the possible causes and some troubleshooting, it is possible to rectify the problem and enjoy the radio once again. By following the steps outlined in this article, Dodge Journey owners can take charge of their audio experience and perhaps even save themselves a trip to the dealership. Remember to check for loose connections, blown fuses, and faulty wiring, as these are often the culprits behind a non-functioning radio. Additionally, keep in mind that seeking professional help, especially if the issue persists or if further electrical work is required, is always a wise decision. Finally, knowledge is power when it comes to car maintenance and troubleshooting, and Popular Mechanics Magazine is here to equip you with the necessary information to navigate such challenges confidently. So, whether you’re a DIY enthusiast or simply want to understand your vehicle better, continue exploring our articles to stay ahead of the game and make the most out of your automotive experiences.

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Mark Smith is a versatile individual with a unique combination of skills and expertise. As a journalist and mechanical engineer, he has made significant contributions to the field of automobiles and trucks. Mark's extensive knowledge in both journalism and engineering allows him to provide insightful and detailed analysis of various automotive topics. With a background in mechanical engineering, Mark possesses a deep understanding of the technical aspects of vehicles, including their design, functionality, and performance. His expertise in this area enables him to dissect complex engineering concepts and present them in a comprehensible manner to his audience. As a journalist, Mark excels at researching, investigating, and reporting on automotive news and developments. He has a keen eye for detail and a knack for storytelling, which enables him to deliver engaging and informative articles. Mark's writing style is characterized by his ability to present technical information in a way that is accessible to readers from different backgrounds, whether they are automotive enthusiasts or simply interested in staying updated with the latest industry trends.

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Dodge Journey: How to Reset Stereo System

Many car owners/drivers use the radio or stereo system while they drive. Sometimes the stereo system has problems and needs to be reset. Below are directions for resetting the stereo system on a Dodge Journey.

Note:  Doing this will erase any saved radio stations or paired phones. You will need to reset the stations and pair phones again when starting the car.

If neither of these options fixes the issue, please take your car to a certified mechanic or dealership.

2011 – 2020 Models

• Open the passenger side door. The fuse box is under the dash near the door.
• Press the  tab  and pull down.
• Check fuse F128.
• If the fuses are burnt,  replace  them with new ones.
• Open the  hood  of the vehicle.
• Disconnect the  negative battery cable  from the terminal with a socket wrench. Make sure the cable is not touching the battery or terminal.
• Disconnect the  positive terminal . Do not let it touch the terminal.
• Let the car sit for 3-5 minutes .
• Reconnect the cables  to the battery again.

2009 – 2010 Models

• Open the hood. The fuse box is on the left side of the engine compartment.
• Press the  clips  on either side of the lid and lift up.
• Check fuse M12.

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My Dodge Journey 2012 radio and screen won't come on also heat is on can't turn off

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• Dodge Master 10,875 Answers
• Posted on May 17, 2015

Go to a dealer for warranty work

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Josh bauman.

• Posted on Sep 14, 2012

SOURCE: my 2009 dodge journey won't start, the lights bells and everything else works but all the car does when i try is click

i would check battery connections and test battery. a battery can have a bad cell and run lights but not have enough amps to spin a stater. if everything on battery is good i would suspect a bad starter

Jonah Oneal

• 14092 Answers
• Posted on Apr 04, 2013

SOURCE: How do I replace the driver side fender on my 2012 dodge journey?

remove fender you have to raise vechicle remove wheel. remove splash shield remove bolts holding fender through wheel opening.then you have open hood remove headlight housing remove fender bolts behind head light housing.

• 287 Answers
• Posted on Jul 03, 2014

SOURCE: 2009 dodge journey navigation screen wont power up

You will need to go to the dealer for a software update,the RA4 has a recent update that may address this issue and the dealer may be the only way to get it.Go to the system info on the radio and see if the software version is at least 14.0. if it's 13.48???? it needs the update

Randy Ohler

• 14585 Answers
• Posted on Nov 02, 2014

SOURCE: My dashboard show the slipery sign andABS also my

There is a problem with the ABS system. This is the reason for the ABS, Slippery sign and the cruise not working. Have the codes read. Probably a wheel sensor issue. I don't know about the blue tooth.

• Posted on Feb 20, 2015

SOURCE: My 2012 dodge journey won't start. Stuck in reverse.

Put it in neutral. Start it. If it starts replace the Shifter mechanism in the console. The solenoid is bad. You can't get them separate.

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[Solved] Dodge Journey Bluetooth Not Working (Simple Fix)

If you’re a Dodge Journey car owner, chances are that you have experienced some trouble with your Bluetooth connections. Whether it be connecting to the vehicle or staying connected, this can be a frustrating issue.

Fortunately, in this article there are several steps that you can take to troubleshoot and hopefully fix issues you may have with your Bluetooth connection in your Dodge Journey.

Why is Dodge Journey Bluetooth Not Working?

The first step is to understand why your Bluetooth connection may not be working. There are a few potential causes, so you must take the time to identify which one applies to you. Common reasons include:

Low Battery

Outdated software, interference from other signals, improper connection setup, faulty device firmware/software updates, bluetooth not activated or enabled on the device, incorrect pin or passcode entered.

• Incorrect Network Settings

The Device is Not Compatible with Bluetooth

Errors with the bluetooth connection, poor connection or signal strength, too far away from the bluetooth device, the device is paired with another device, the vehicle’s infotainment system needed resetting or updating.

The first thing to check is your device’s battery.

Make sure your device has enough power before trying to pair it with your Dodge Journey.

A low battery can prevent the connection from being established in the first place, or it can cause an existing connection to drop out.

Signs: You may see a message on your device that it is running out of battery.

Your device may also take longer than usual to connect or disconnect from other devices, such as headsets or car audio systems.

Solutions: Make sure that the device you’re trying to connect has enough power for a stable Bluetooth connection.

If the battery is low, charge it before attempting to reconnect with your Dodge Journey again. Once it is fully charged, you should be able to establish a connection.

Your device may also be running an outdated version of the software, which can prevent the connection from being established in the first place.

Visit the manufacturer’s website and download any available updates for your device.

Signs: You may notice that your device is displaying an error message or a warning message that it is out of date.

Solutions: To ensure a stable connection with your Dodge Journey, make sure that the software on both devices is up-to-date.

Check for any available updates on your device’s settings page and then attempt to reconnect with your Dodge Journey once the updates have been installed.

• Go to your car settings and select the “Bluetooth” option.
• Select “Update Software”.
• Follow the instructions on the screen to complete the update process.
• After the update is complete, try connecting your device again.

If you are still having issues, try restarting your device or your car’s Bluetooth system.

After troubleshooting, you should be able to successfully connect your device to the Dodge Journey’s Bluetooth system.

Sometimes, interference from other signals can disrupt the Bluetooth connection.

Wireless networks and other Bluetooth devices nearby can block the connection of your Dodge Journey. This interference is especially common in areas where wireless signals are dense, like airports or busy urban streets.

Signs: Your Dodge Journey may experience the following signs of interference: Bluetooth connection drops intermittently, Slow or choppy audio transmission and Inability to connect to other devices.

Solutions: Fortunately, there are measures you can take to reduce this kind of interference and hopefully restore your Bluetooth connection.

To start, try moving away from any electronic devices that might be causing disruption. You can also change the frequency of your Bluetooth connection to a less congested channel.

To avoid this issue, make sure that you are not in an area with a lot of wireless activity. It is also best to turn off any Wi-Fi networks or cellular connections while attempting to connect your device to the Dodge Journey.

If the Bluetooth device is not properly connected to your Dodge Journey, you may experience issues with its connection.

Signs: Improper setup can lead to problems such as slow audio transmission or inability to connect other devices.

Your Dodge Journey might also display the following signs of an improper connection setup – difficulty connecting with other devices, inadequate audio streaming quality and unreliable connection.

Solutions: To fix this, check the connection settings of your Dodge Journey’s Bluetooth device. Make sure that both devices are properly paired and all the necessary settings have been enabled.

Additionally, try toggling the Bluetooth on and off to reset its connection to your vehicle.

It is also possible that the Bluetooth device’s firmware or software has been updated incorrectly, resulting in a faulty connection with your Dodge Journey.

Firmware are programs pre-installed in a device that control how the device functions. While software updates are commonly used to improve the performance of a device, but if an incorrect version is installed, it could lead to connectivity issues.

Signs: Incorrect updates will often lead to errors such as slow audio streaming, inability to connect to other devices and unreliable connections.

Solutions: To fix this issue, you should first update all necessary drivers on your Dodge Journey. Additionally, reset the Bluetooth device’s settings and try again. If this fails, you might need to manually update the firmware/software of your device.

You must always check for updates on both devices before connecting them. This will ensure a more stable connection with better audio streaming quality.

Steps to Update the Software of Dodge Journey Bluetooth:

• Start by connecting the device to your Dodge Journey’s Bluetooth system.
• Go to the device’s settings and locate the ‘Software Update’ option.
• Select ‘Update Software’ and follow the on-screen instructions accordingly.
• Wait for the download to finish before disconnecting the device from your Dodge Journey.
• Now turn off the device and restart it for the new software update to take effect.
• Turn on your Dodge Journey’s Bluetooth again, and make sure that your device is now connected properly.

If the Bluetooth on your device is not enabled or activated, you won’t be able to connect it to the Dodge Journey.

Signs: You will know that Bluetooth is not activated or enabled on your device when you don’t see the Bluetooth icon in your Settings menu.

You should also check whether your device has a version of software that supports Bluetooth connections, as this may affect your ability to connect to the Dodge Journey.

Take Time to Pair Your Device with the Vehicle as it can take several minutes to pair your device with the Dodge Journey, so be sure to give it enough time.

Once you’ve ensured that your device and vehicle are both on and ready to pair, select the “Pair” option from the Bluetooth menu of your device.

You may need to enter a code provided by the vehicle before the process is complete.

To enable or activate Bluetooth on your device, please take the following steps:

• Open “Settings” on your device.
• Select “Bluetooth” in the settings menu.
• Ensure that the Bluetooth feature is toggled ON and visible.
• Go back to the main Settings page and select- “More” to access additional settings.
• Select the option to enable or activate a Bluetooth connection with the vehicle.

You should now be able to connect your device using Bluetooth when in range of the Dodge Journey. Be sure to check that you are within range for it to work properly as this can also affect connection and sound quality.

If the incorrect PIN or passcode is entered when trying to pair your device with the Dodge Journey, it will not be able to connect.

Solutions: To resolve this issue, try deleting and re-pairing your device using the correct code. You can also reset both the vehicle’s Bluetooth connection and that of your device to ensure that the pairing process runs as smoothly as possible.

With a few simple steps, you should now be able to troubleshoot any Bluetooth connection issues with your Dodge Journey.

Incorrect Network SettingsIf incorrect network settings have been applied to your device, it could prevent it from connecting to the Dodge Journey via Bluetooth. To ensure that this isn’t the issue, try resetting the network settings on both your device and vehicle.

To reset the network settings of your device, follow these steps:

• Go to “Settings- Select the option to “Reset Network Settings”
• After resetting your device’s network settings, repeat this process for the vehicle.

This should ensure that all networks associated with your Dodge Journey are properly set up and ready to connect via Bluetooth.

Sometimes, the device you are trying to connect may not be compatible with the Dodge Journey. To avoid any issues arising in this case, always check that your device is Bluetooth-capable and also has the correct version of Bluetooth installed (if applicable).

Solutions: To make sure your device is compatible with the vehicle’s Bluetooth connection, take the following steps:

• Look up the version of Bluetooth your device is compatible with and make sure it matches the version installed on the Dodge Journey.
• If you find that your device is not compatible, try connecting a different device with one that is compatible.

By taking these measures, you can ensure that any incompatibility issues between your device and the Dodge Journey are addressed.

If you have verified that both your device and the Dodge Journey have compatible Bluetooth versions, but the connection still isn’t working, then there may be some errors occurring on the vehicle side of things.

In some cases, you may encounter error codes when attempting to connect your device to the Dodge Journey via Bluetooth. Some common error codes that can appear include ERROR-11, ERROR-14 and ERROR-17.

Each of these error codes is associated with a different issue relating to the Bluetooth connection and needs to be addressed differently to establish a successful connection.

Solutions: To diagnose this issue, try restarting your car and completely disconnecting any other devices from its Bluetooth connection.

Once this is done, try connecting your device again and see if the connection works.

On certain occasions, the connection between your device and the Dodge Journey may be weak or unreliable. This can occur if the vehicle is located too far away from your device, or if there are any obstructions in the way of the signal (e.g. walls or furniture).

Poor connection between devices may be indicated by several symptoms, such as choppy audio playback, music skipping or interruption in streaming.

It can also lead to slow data transfers between the two devices and even disconnection when attempting to make calls.

Solutions: If you encounter any issues with poor signal strength, try moving closer to the car or relocating any obstructing objects to improve the signal strength.

You can also try connecting via an external device such as a Bluetooth dongle or a car phone holder, which may help to provide a more reliable connection.

Sometimes, your Dodge Journey might be too far away from your device for a successful connection. This is especially true if you leave the car outside while attempting to connect your phone.

Signs: The symptom of being too far away will be noticed when you try to connect your device, but it does not appear in the list of available Bluetooth devices on your phone. Additionally, if the connection is successful, it may be unreliable and suffer from poor signal strength.

Solution: To ensure that a successful connection is made, make sure you are within range of the Bluetooth device before attempting to connect.

Your Dodge Journey may be paired with another device, such as a laptop or tablet, and thus unable to pair with a new device.

Signs: This symptom will usually manifest itself when you cannot find your device in the list of available Bluetooth devices on your phone. Additionally, sometimes the connection is successful but episodic and unstable.

Solution: To solve this issue, go to the settings page on your Dodge Journey’s infotainment system and delete any existing pairings before attempting to connect with a new device.

If these solutions do not work for you, try resetting that causes Dodge Journey Bluetooth not to work, The resetting process for your Dodge Journey’s Bluetooth can be done within the infotainment system.

To do this, go to Settings and then navigate to Network & Connectivity. From there, you should see an option that lets you “Forget” any existing pairings. Select that option and then reboot your device before trying to connect again.

If the above solutions do not work, it may be necessary to reset or update your Dodge Journey’s infotainment system. This can often resolve any issues with Bluetooth connectivity.

Signs: This symptom can manifest itself when your device is paired successfully but the connection is unstable or constantly dropping.

Other signs include if the infotainment system takes too long to respond to commands or does not recognize your device altogether.

Solution: To solve this issue, try resetting your vehicle’s infotainment system. You can do this by accessing the Settings page and going to System Updates.

From there, you should see an option that lets you “Check for Updates”. Selecting this will allow you to install any necessary updates and should fix your Bluetooth connection issues.

If these solutions are not successful, try rebooting the infotainment system. This option is also available on the System Updates page. Select “Reboot” and wait for the system to restart before attempting your connection again.

How do you reset the Bluetooth in a Dodge Journey?

If you’re having problems with the Bluetooth in your Dodge Journey, a simple reset may help. Here are the steps on how to do it:

• Start by turning off both your phone and the vehicle’s Bluetooth connection.
• Next, open up the Settings app from your phone and select Bluetooth.
• Then, turn off or disable all Bluetooth devices that are currently connected.
• Finally, restart the vehicle and then your phone, and then try connecting to the Dodge Journey’s Bluetooth system once again.

If this reset doesn’t work, it might be worth taking a look at the user manual for further troubleshooting steps related to your Dodge Journey’s Bluetooth system.

It may be that you need to visit your local dealership for deeper diagnostics and repairs.

In conclusion, If all the troubleshooting tips fail, contact an authorized service center for further assistance and professional evaluation of the issue.

They are well-versed in Dodge vehicles and have the necessary tools to diagnose and repair any issues with your vehicle’s Bluetooth

You can also contact the dealer or manufacturer for assistance if you are unable to find a solution. They may be able to provide further advice and help guide you through the process of getting your Dodge Journey’s Bluetooth working again.

Ultimately, it is important to take the necessary steps to get your device running again to stay safe and connected while driving.

Home » Troubleshooting » Dodge Journey Bluetooth not working – causes and how to fix it

Dodge Journey Bluetooth not working – causes and how to fix it

Dodge Journey allows drivers and passengers to connect their smartphones, stream music, and make hands-free calls via Bluetooth. However, there are instances when the Bluetooth in Journey may encounter issues, leaving users frustrated and disconnected. In this article, we will explore common causes for car Bluetooth problems and provide practical solutions to get it up and running again.

Bluetooth, being one of the most popular wireless technologies, enables drivers to integrate their smartphones seamlessly with the car’s entertainment and communication systems. However, just like any technology, Bluetooth connections can encounter hiccups, leading to issues such as pairing failures, audio interruptions, and dropped connections. Understanding the underlying causes and knowing how to troubleshoot these problems is essential for a smooth and enjoyable driving experience.

1. Bluetooth is disabled

Verify bluetooth is enabled in the smartphone.

Before delving into complex troubleshooting steps, it’s essential to start with the basics. Ensure that Bluetooth is enabled on your iPhone or Android device. For most smartphones, you can access the Bluetooth settings through the quick settings menu or the main settings app. Turn on Bluetooth and keep your smartphone’s Bluetooth screen open as as you connect your phone to the infotainment system of Journey.

Verify Bluetooth is enabled in Journey

The next crucial step is to confirm that Bluetooth is enabled in the infotainment system of your Journey. Access the infotainment system’s settings and navigate to the Bluetooth or phone menu. Make sure it is turned on, and the infotainment system is actively searching for nearby devices.

2. Forget old pairings

If your smartphone has been connected to multiple Bluetooth devices in the past, it might be trying to connect to a previously paired device instead of your Journey infotainment system. To resolve this, go to your smartphone’s Bluetooth settings and look for any previously paired devices. Select “Forget” or “Unpair” for all the listed devices except your car’s infotainment system.

3. Restart Devices

Sometimes, Bluetooth connectivity issues can be resolved by a simple restart. Turn off both your smartphone and the infotainment system of your Journey. Wait for a few seconds and then turn them back on. This process can help clear any temporary glitches that might be affecting the Bluetooth connection.

4. Re-pair your phone

Re-pairing your phone with your Dodge Journey can be an effective solution for resolving persistent Bluetooth connectivity issues. Re-pairing essentially establishes a fresh connection between your smartphone and the car, which can help to clear any underlying glitches or conflicts.

Unpair the Existing Connection

Before re-pairing, you’ll need to remove the existing Bluetooth connection between your smartphone and Journey. This will ensure a clean slate for the re-pairing process.

Follow these general steps to unpair your phone:

• Go to the Bluetooth settings on your smartphone.
• Locate the list of paired devices and find the entry for your car’s infotainment system.
• Tap on the “Forget,” “Unpair,” or “Remove” option next to your car’s entry to disconnect it.
• Now re-connect your phone with the infotainment system via Bluetooth again.

5. Reset network settings

Resetting network settings on your smartphone is another troubleshooting step that can be beneficial in resolving Bluetooth connectivity issues with your Journey. This process resets all network-related settings, including Wi-Fi, cellular data, and Bluetooth configurations, to their default values. Here’s how you can reset network settings on both an iPhone and an Android device.

Reset Network Settings on iPhone:

• Open the Settings app on your iPhone.
• Scroll down and select “General.”
• Scroll to the bottom and tap on “Transfer or Reset iPhone.”
• Tap “Reset” on next screen.
• Choose “Reset Network Settings.”
• You may be prompted to enter your device passcode.
• Confirm the action by selecting “Reset Network Settings” again.
• Your iPhone will restart, and the network settings will be reset to their default values.

Reset Network Settings on Android device:

Specific steps may vary slightly based on the Android version and manufacturer.

• Open the Settings app on your Android device.
• Depending on your device and Android version, look for either “System,” “System & updates,” “System & Reset,” or “General management.”
• Select “Reset” or “Reset options.”
• Choose “Reset Wi-Fi, mobile & Bluetooth.”
• You may be asked to enter your device PIN or pattern.
• Confirm the action by selecting “Reset settings.”
• Your Android device will reset the network settings to their default state.

After resetting the network settings on your smartphone, you will need to reconfigure some network-related settings, such as Wi-Fi passwords and Bluetooth pairings. Make sure to pair your smartphone with the infotainment system of your Journey again and test the Bluetooth connectivity to see if the issue has been resolved.

Keep in mind that while resetting network settings can often fix connectivity issues, it may not always solve the problem, especially if the issue is hardware-related. If Bluetooth problems persist after trying this step, consider exploring other troubleshooting options.

6. Update Firmware and Software

Outdated firmware and software can lead to compatibility issues, resulting in Bluetooth problems. Check your car manufacturer’s website and your smartphone’s settings for available updates. Keeping both devices up-to-date can often resolve Bluetooth connectivity problems.

To update iOS on an iPhone, first, ensure you have a stable internet connection, and then connect your iPhone to a Wi-Fi network. Next, go to “Settings” on your iPhone and tap on “General.” From there, select “Software Update.” Your iPhone will check for the latest iOS update available. If an update is found, tap “Download and Install.” If prompted, enter your passcode.

Make sure your iPhone has enough battery life or keep it plugged in during the update. Once the download is complete, tap “Install” to begin the update process. Your iPhone will restart, and after a short while, the new iOS version will be installed, giving you access to the latest features, improvements, and bug fixes.

7. Factory reset the infotainment system

Performing a factory reset on your Journey infotainment system can be a viable solution to resolve persistent and complex Bluetooth issues that are not resolved through other troubleshooting methods. A factory reset will restore the system to its original settings, potentially clearing any software-related problems that were affecting the Bluetooth functionality. However, it’s important to remember that a factory reset will erase all personalized settings and data, so it should be considered as a last resort after trying other troubleshooting steps.

8. Try any other phone

If you’re experiencing Bluetooth connectivity issues in your Dodge Journey, trying a different phone can be a valuable troubleshooting step to isolate the problem. By connecting a different phone, whether it’s an iPhone or an Android device, you can determine whether the issue lies with your original smartphone or if it’s related to the car’s infotainment system.

Once the pairing process is complete, test the Bluetooth connection with the other phone. Make a hands-free call, play music, and use other Bluetooth functionalities to see if everything works as expected. If the connection works flawlessly with the other phone, it suggests that the issue might be with your original smartphone.

9. Hard reset your Journey

Disconnecting the main 12 volt battery of your Journey for about 15 minutes is another potential solution to resolve certain issues, including Bluetooth connectivity problems in the car’s infotainment system. This process is known as a “hard reset” and can help to clear any temporary glitches or errors that might be affecting various electronic systems in the vehicle, including the infotainment system.

Identify the Negative Terminal

The negative terminal on the battery is marked with a minus (“-“) sign and is usually colored black. Take note of its location.

Disconnect the Negative Terminal

Use a wrench or pliers to loosen and remove the bolt or clamp that secures the negative terminal to the battery post. Once loosened, carefully lift the negative terminal away from the battery post.

Wait for 15 Minutes

After disconnecting the negative terminal, leave the car’s battery disconnected for approximately 15 minutes. This will allow any residual electrical charge to dissipate and ensure a complete reset of the car’s electronic systems.

Reconnect the Negative Terminal

After the 15 minutes have elapsed, reattach the negative terminal to the battery post and tighten the bolt or clamp securely.

Start your Journey

With the battery reconnected, start the engine of your Journey and let it run for a few minutes. During this time, various electronic systems, including the infotainment system, will initialize and reestablish connections.

Test Bluetooth Connectivity

Once the car is running, test the Bluetooth connectivity by pairing your smartphone with the infotainment system of your Journey and using various Bluetooth features to ensure everything works correctly.

Remember that a hard reset by disconnecting the battery should be used as a last resort after trying other troubleshooting steps. While it can help in resolving certain issues, it may also result in the loss of some personalized settings in your Dodge Journey. If the Bluetooth problem persists or if you are unsure about performing a hard reset yourself, it’s best to seek assistance from a qualified mechanic or an authorized dealer to avoid any potential damage to the vehicle’s electrical system.

10. Hardware issue

If you have exhausted all software-related troubleshooting steps and Bluetooth connectivity issues persist with Journey, it is possible that the problem may be related to a hardware issue. Hardware problems can be more challenging to resolve and may require professional inspection and repair. Here are some indications that the issue might be hardware-related:

Persistent Issues

If you have experienced Bluetooth problems consistently, even after trying various software fixes and different smartphones, it could be a sign of a hardware problem.

Inconsistent Connectivity

If the Bluetooth connection frequently drops or becomes unstable, it may be due to hardware-related issues within the Journey infotainment system.

No Devices Detected

If the infotainment system in Journey is unable to detect any Bluetooth devices, including smartphones and other accessories, it might be an indication of hardware failure.

Audio Quality Issues

If you experience distorted or poor audio quality during Bluetooth calls or music playback, it could be due to hardware problems with the Bluetooth module or related components.

If you suspect a hardware issue, it’s best to contact your car’s manufacturer or authorized service center for further assistance. They have the expertise and tools to diagnose and repair hardware problems accurately. Depending on the vehicle’s warranty status and the nature of the issue, the manufacturer may cover the repair costs.

Before seeking professional help, you can also check for any software or firmware updates specific to your car’s infotainment system. Occasionally, manufacturers release updates to address known hardware-related issues, and updating the system might resolve the problem.

Bluetooth connectivity issues between your smartphone and the infotainment system of Dodge Journey can be frustrating, but they are usually easily resolved by following a few troubleshooting steps. Ensuring Bluetooth is enabled on both devices, pairing them correctly, and checking for updates are essential starting points. Restarting or resetting devices can also help establish a stable connection. Remember to stay patient and methodical when troubleshooting, as the solution is often just a few simple steps away.

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• Remember me Not recommended on shared computers

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• Audio, Infotainment Navigation, MyGig, UConnect, etc.

Blank UConnect/Radio/Climate Computer Screen 2014 Journey

• #UConnect #Blank #Problem

By RadioArn September 7, 2015 in Audio, Infotainment Navigation, MyGig, UConnect, etc.

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I've seen a similar thread, but did not see an actual solution.

We have a 2014 Journey. Everything was running perfectly fine when I parked it at 11:30 a.m. When my wife went to drive it 2 hours later, the UConnect/radio/climate screen was BLANK. We turned the car off and restarted it several times, which has worked in the past when it's turned off randomly, but to no avail this time. She is still out and about with it as I type this, so I'm looking for answers by the time she is back (hopefully).

The car is out of warranty by about 6,000 miles (figures), and I cannot afford a dealer repair bill. Is this a fuse issue? I'm hoping beyond hope that's the case.

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Welcome to the forum.

First try resetting the computer bus by disconnecting the battery at the negative

jumper point for 10 - 15 minutes when reconnected it will reset the system.

If that fails then in all likelihood it's a failed radio module - use that warranty.

• dhh3 and jkeaton

Welcome to the forum. I have been told that for radio issues you have to wait 30 minutes or more, before you reconnect the battery, to allow all the diodes to power down. You will not lose any settings because there is a small battery in the radio.

Diodes don't hold power. They keep power going in one direction. Capacitors hold power.....

• dhh3 and 2late4u

You are correct. I am ashamed! Just wait 30 minutes!

• jkeaton and aukfan33
• 2 months later...

I was just about to post a similar thread when I saw this.

My uconnect screen just shut down while driving. Radio remained on and I was able to switch between presets, adjust volume etc by using manual controls. My heated seat, however, shut off when the screen did. It remained like this until I parked and then when I opened the door the screen came on briefly then shut down. It's been fine ever since.

I take it this is a known issue?

Good luck with the 8.3 demons

Actually, 8.4 . . . .

Try the power cycle - disconnect for 30 minutes and hope . . I'll assume you are out of warranty and did not buy an extended plan? I suppose it *might* be a loose connector to the radio or display (though if the display goes out I can't imagine why it would take out the heated seats if they were on. Ebay can be a relatively inexpensive source of replacement parts if it comes down to that. The radio and screen are easy to remove.

Ya. Out of warranty by time. I am only at 50,000km though. I will get my local dealer to note it in case it happens again. They are pretty good at covering small stuff under warranty still because my kms are so low. The entire unit has already been replaced once.

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