travel brand.com

Headquartered in Toronto, Ont., TravelBrands, a division of H.I.S.-Red Label Vacations Inc., is one of Canada’s leading travel groups. Its multi-channel distribution network is comprised of multiple brands and subsidiaries.

Contact Info

• 1-888-485-1481
• 2013-2023 TravelBrands
• 5343 Dundas Street West, 4th Floor Toronto, Ontario, M9B 6K5

• Meet The Team

Our Mission

• Agent Appreciation
• Media Centre
• Social Responsibility
• Partnerships

TravelBrands Mission

Recent Awards

• Chairman’s Circle Honoree 2023
• Sales & Service Award for Canada – TravelSavers Conference October 2022
• Canada Best Sales and Service – Travel Leaders Network Conference 2022
• Best Travel Advisor Assistance Program during Covid – TravelPulse Readers Choice 2022
• Best Airline Consolidator – TravelPulse Readers Choice 2022
• Favourite Tour Operator: TravelBrands FIT – Baxter Media Agents Choice Awards 2022
• Favourite Consolidator: TravelBrands Flights by Intair – Baxter Media Agents Choice Awards 2022
• True Partnership Superstars Award – Celebrity Cruises 2021
• Top Sales Representative: Jennipher Santa Cruz – Baxter Media Agents Choice Awards 2020
• Top Sales Representative: Jeff Carpenter – Baxter Media Agents Choice Awards 2020
• Favourite Consolidator: TravelBrands Flights by Intair – Baxter Media Agents Choice Awards 2020
• Chairman’s Circle Honoree 2020
• Marketing Partner of the Year – Norwegian Cruise Line 2019
• Top Sales Representative: Jeff Carpenter – Baxter Media Agents Choice Awards 2019
• Favourite Travel Technology Solutions: Access by TravelBrands – Baxter Media Agents Choice Awards 2019
• Favourite Consolidator: TravelBrands Flights by Intair – Baxter Media Agents Choice Awards 2019
• Chairman’s Circle Honoree 2019
• Tour Operator, Partner of the Year award – MSC Cruises 2018
• Personality of the Year – Bruce Lidberg PAX Global Media 2018
• Chairman’s Circle Honoree 2018
• Chairman’s Circle Honoree 2017
• Wholesaler/Tour Operator Partner of the Year for Norwegian Cruise Line – Encore Cruises
• 2016 Agent’s Choice Award – Favourite Consolidator: Intair
• Chairman’s Circle Honoree 2015
• & so much more!

Our Promise

Our Vision & Values

Forward thinking

Consumer-centric.

Customer Service Claims Form

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Our Passion

Our purpose.

Passion For Travel

• inherent Passion
• Travel Styles
• Destinations

Travel Inspiration

• Immersive Experiences
• Arrived Magazine

Specialized Travel

• Group Travel

Spreading our passion and love of travel

To take your breath away

TTC Sustainability

• impactful Purpose
• How We Tread Right
• MAKE TRAVEL MATTER® Experiences
• Sustainability Awards
• TreadRight Foundation

Learn how we Make Travel Matter

MAKE TRAVEL MATTER EXPERIENCES

Travel that makes a difference

Our Culture

• Our Offices
• incredible People
• TTC I.D.E.A.

Our Heritage

• Stanley Tollman

Learn about what makes our team unique

Discover your career path in travel

SIGHTSEEING

Tailor-made, sustainability.

TTC SUSTAINABILITY

Our passion, our purpose, passion for travel, travel inspiration, specialized travel.

• Group-Travel
• Our DMC’s

OUR CULTURE

Our heritage.

• Thoughts from our Chairman
• MTM Experiences

INTRODUCING YOU

To transformative travel.

With our multiple award-winning brands you not only have an ample selection but each of our brands offers something unique and firmly believe in our ethos of providing the best industry leading service and putting our guests at the heart of everything we do. Our brands help you travel in the most incredible ways possible, to amazing destinations so that you can experience life changing moments that will remain with you forever.

Explore our brands below:

As travel’s world leader, we inspire our guests through experiences that connect to the true essence of each destination.

All the sights and the insights, up close and personal, in comfort and in style.

Global adventures exclusively for 18-35’s. Culturally immersive trips led by our Expert Guides.

Uniworld provides the only authentic luxury river cruise experience throughout the rivers of the world.

A family-owned collection of unique and special luxury hotels, renowned for generous hospitality and passionate service.

We explore distinctive destinations in exquisite luxury, taking guests on a journey beyond the ordinary.

Our unbeatable value trips cover the travel essentials, giving our guests the freedom to tailor their dream trip, their way.

We are crazy passionate about Scotland. Our hearts were born tartan and our mission is to turn yours tartan too.

Experience award-winning 1-6 day tours of Scotland, led by our passionate Local Guides.

From fully guided trips to discovering Ireland and Scotland on your own, we’ll connect you with the people and stories that make this part of the world so extraordinary.

With over 100 years of experience and the widest domestic footprint, no one knows Australia and New Zealand like we do.

We invite you to embark on a bespoke exploration, on a small group journey, exploring Australia & New Zealand.

Wherever you go in Africa, incredible transformative experiences await you, tailored to your every need. 

See Africa’s breathtaking wildlife up close. Discover Africa in affordable luxury.

Evan Evans provides unforgettable journeys and experiences to Britain’s most iconic locations.

We provide a wonderfully simple, genuinely personal way to plan, book, and enjoy unforgettable vacations.

Delivering high-quality experiences with exceptional customer service; our people make the difference.

An unforgettable family experience featuring unique shops, dining, rides and classic American fun.

The Americas are beautiful, wild and awe-inspiring. Let us show you their true wonder.

In a hidden valley at the Southern most tip of South Africa lies a winery that combines the best of the old ways with the innovation and creativity of the new.

Tracoin provides support to the TTC family of brands through contract administration services.

TCA is committed to providing the best value & service experiences to our travel Partners in Asia.

Our modular tours allow you to design your own African itinerary from a curated selection of destinations and attractions.

Pentravel is a specialist leisure travel agency offering airfares, accommodation, tours, cruising and holiday packages.

For unrivalled travel value and memorable, hassle free holidays. With Thompsons Holidays, the world is at your fingertips.

Springbok Atlas Tours & Safaris are the experts in African safari tours and guided holidays. Explore the beauty of Southern Africa.

We are the distributor of leading global brands to the boat-building, boating and diving sectors with expert support.

Our modern fleet is backed by a dedicated 24/hour operations team, highly qualified guides and drivers.

We are a state of the art marine equipment distributor leading with a wealth of industry experience.

We operate tours dealing with the Southern Africa Market for inbound/outbound Japanese travel.

Edusport Travel & Tours is your one-stop-shop for sports travel packages at iconic international and local sporting events.

Trusted for over 25 years. Delivering curated freedom for travel in Southern Africa & more recently, Russia!

The world of SEIT Outback Australia offers an opportunity to explore the real outback.

Peak Incentives is your trusted travel incentives company in South Africa; we deliver rewards with a wow factor.

Whatever your interests, Hylton Ross Touring offers the best opportunities to experience South Africa.

DESTINATIONS

Travel styles, i nherent passion.

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• VUELO + HOTEL

Túnez Misterioso con Iberojet

Todo escocia, gran tour de túnez con iberojet, islandia fascinante, inglaterra y londres, todo fiordos - sénior (vuelos especiales), centro y norte de tailandia premium vip, lo mejor de tailandia y playas de tailandia premium vip, galicia rías baixas cam 2024, esencias de polonia i (vuelos especiales), rumanía medieval, transilvania y monasterios (vuelos especiales), escápate a roma, descubre nuestros circuitos y grandes viajes.

Playas paradisíacas en medio del Caribe , el edén exclusivo que es Isla Mauricio , la soledad y desconexión de las Islas Maldivas . Descudre los rincones escondidos en las costas de la península y de nuestras islas , escapadas a los lugares más inhóspitos del mundo, adrenalina en los mejores parques de atracciones, dejarse llevar en un espectacular crucero ¡ B travel te está esperando con innumerables ofertas sólo para ti!

Trabajamos para que cada momento que elijas con nosotros sea una experiencia inolvidable. Además con un enorme abanico de ofertas, encontrarás lo que estás buscando al mejor precio. Los mejores circuitos por Europa , Grandes viajes a Asia , América o África los vuelos más baratos y los mejores hoteles en grandes ciudades de Europa como París, Berlín, Madrid, Londres, Barcelona o Roma. te damos la oportunidad de vivir el verano de tu vida en las inigualables costas peninsulares, en las Islas Baleares y en las Canarias, ¡y con los mejores precios! Sin olvidar el fantástico ambiente caribeño ¡Cuba, República Dominicana y México!

¿Lo sigues dudando? ¡No te quedes sin unas vacaciones de ensueño con B travel !

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What fellow travelers are saying

I love Away! From the thoughtfully created products to the customer service team that seems to go above and beyond, everything is exactly how I’d want it to be.

I’ve taken my [luggage] to Paris, San Francisco, New Mexico, Indonesia... I have never traveled more at ease. If there was a rating higher than 10, I’d give it.

Alexander F.

The best brand in my collection and always my first choice when travelling.

Worth the Hype

“If you’re looking for a sign to upgrade to luggage that truly meets—and exceeds—your needs, this is it.” —Gear Patrol

“After six months of regularly traveling with this bag, we feel that it is perfect for over-packers.” —Travel + Leisure

“This bag stood out among competitors for its high-end components, such as sturdy zippers and the best-rolling wheels of any bag we tested.” —NYT Wirecutter

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Though Away has only been around for seven years, the New York-based brand has left its mark on the world—just visit any airport to see for yourself.

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The 8 Most Trusted Travel Brands In The U.S.

With that in mind, for the first time, Newsweek, in collaboration with market research partner Statista (a Germany-based research company. They’ve been around since 2007), ranked America’s Most Trusted Companies in 22 industries:

• Aerospace & defense
• Appliances & electronics
• Automotive & components
• Construction
• Consulting & professional services
• Consumer goods
• Energy & utilities
• Financial services
• Food & beverage
• Health care & life sciences
• Machines & industrial equipment
• Materials & chemicals
• Media & entertainment
• Real estate & housing
• Software & telecommunications
• Technology hardware
• Textiles, clothing & luxury goods
• Transport, logistics & packaging
• Travel, dining & leisure

Here’s how they came up with their rankings:

We looked at publicly traded U.S. corporations in 22 industries with $500 million or more in annual revenues and then surveyed 50,000 U.S. residents. Respondents were asked about companies they knew well and were, asked among other things, if they believed individual companies treated their customers fairly, treated their employees fairly and would be good long-term investments. The result is a list of 400 companies Americans trust the most, ranked by industry. We’ve also noted the state where each is based.

Of course, with such a broad topic such as “travel, dining and leisure,” not all of the 17 “winners” were actually in the travel business – some were restaurants, and non-travel entities such as movie theater chains and gaming were in the mix.

Here’s the list:

17. Wynn Resorts 16. Bluegreen Vacations (timeshare) 15. Texas Roadhouse (restaurant brand) 14. AMC entertainment (movie theater) 13. Penn National Gaming (gaming) 12. TravelCenters of America (truck stop) 11. Choice Hotels International 10. The Cheesecake Factory (restaurant brand) 9. Hyatt Hotels 8. Regis Corporation (hair salon) 7. Brinker International (restaurant conglomerate) 6. Caesars Entertainment 5. Hilton Worldwide 4. Bloomin’ Brands (restaurant conglomerate) 3. Starbucks (restaurant brand) 2. Liberty Tripadvisor 1. Marriott International

So of the top 17, the ones that were actually “travel” were 4 hotel chains, 2 casino chains, an online travel agency and a timeshare.

Our take on this

Frankly, I think they did a disservice to every single category by making them too broad. For example, travel, dining & leisure could easily have been 3 separate categories. And how did a HAIR SALON get included in the mix??? Getting your hair cut is a leisure activity? No, it’s grooming.

And wait…airlines are listed under transport? (by the way, of the 22 winners in that category, Alaska Air was #11, Delta Air Lines was #19, and #22 was…FRONTIER AIRLINES?!?!?! For being trustworthy? Have they not ever heard of the I Hate Frontier Airlines group on Facebook?) Not travel?

Also, although some of the categories would be ones that almost everyone would know, how many people of their random sample would be familiar enough with, say, construction, consulting & professional services, or aerospace & defense, to vote on them? Would anyone outside the state of Texas know about Magnolia Oil & Gas? And really, how many people in the U.S. are going to have a working knowledge of Century Aluminum, American Tower, or Unifi? How equitable is it when you have those brands getting how many fewer votes than, say, Starbucks, because only niche groups of people would be familiar with them?

I was already skeptical when they referred to their ranking as the “first annual.” There’s no such thing as “first annual” – it can’t be an annual event until it’s already happened at least one other time. “First ever?” Yes. “Inaugural?” Absolutely. “First annual?” Nope.

Well, it is what it is. But I take this one with a grain of salt.

Click here to see their full rankings.

Feature Photo: Public Domain

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The only thing “trusted” about Marriott is that they will screw you. That’s why “Bonvoyed again!” is an all purpose verb these days…..

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Trump trial schedule: Latest on the trial and what you should expect this week

Former President Donald Trump 's hush money trial is on break Monday, but court will reconvene Tuesday morning .

Although the jurors and lawyers typically gather on Monday mornings, Judge Juan Merchan ruled last week that there would be no proceedings Monday, April 29.

Monday is part of the last two days of the Jewish holiday of Passover . Court also let out early on April 22 and April 23 to allow people to travel for religious gatherings.

Trump faces 34 counts of falsifying business records to disguise the hush money payment to porn star Stormy Daniels that allegedly constituted an illegal campaign contribution.

Here is what to know as Trump's trial continues into Week 3:

Prep for the polls: See who is running for president and compare where they stand on key issues in our Voter Guide

Trump trial live updates: Michael Cohen's banker to testify on payment to Stormy Daniels

Trump trial schedule

The tria is expected to last six to eight weeks, according to a media advisory .

Proceedings typically start at 9:30 a.m. local time and run through the business day. Court is on break on Wednesdays .

Trial is not televised, but you can read transcripts

New York City Criminal Court is publishing the trial transcripts and copies of evidence shown to the jury.

Transcripts of proceedings aren't always available, but officials decided to make them available because of "unparalleled public interest."

Monday, Tuesday and Thursday's transcripts are available now on the New York State Unified Court System's media website. Evidence shown to the jury, including texts, emails and photos , also are available from last week's proceedings.

Week 2 ended during third witness testimony

Jurors heard from three witnesses last week.

First, David Pecker, former head of the National Enquirer’s parent company, testified about how he used the publication to write positive stories about Trump and prevent negative stories about him from coming out during his 2016 presidential campaign.

His testimony and cross-examination spanned three days. He also said his editor-in-chief believed Stormy Daniels' story about an alleged sexual encounter in 2006, which Trump denies.

Trump's former executive assistant Rhona Graff made a brief appearance on the witness stand Friday. When court wrapped for the week, the prosecution was questioning Gary Farro, former senior managing director at First Republic Bank. Farro, who was former Trump lawyer Michael Cohen's banker in 2016, could be used to bring in email evidence about the payment to Daniels. CNN reported Cohen used money from his home equity line to cover Daniels' payment, and an email from a First Republic Bank employee confirmed the transfer.

Leaving the courthouse Friday, Trump challenged President Joe Biden to a debate.

“We’ll do it at the White House,” Trump said. “That would be very comfortable, actually.”

Contributing: Bart Jansen and Aysha Bagchi

Reality Distortion in Travel: When Luxury Isn’t What it Seems – And How to Fix it

Colin Nagy, Skift

April 29th, 2024 at 3:26 PM EDT

Follow the writers doing good work. Support brands that are carving out unique spaces. Celebrate the poetry when you see it.

On Experience

Colin Nagy, a marketing strategist, writes this opinion column for Skift on hospitality and business travel. On Experience dissects customer-centric experiences and innovation across the luxury sector, hotels, aviation, and beyond. He also covers the convergence of conservation and hospitality.

You can read all of his writing here .

Luxury hospitality has always been image-based. But recent trends have created jarring distortions that make it hard for guests to understand reality. 

This is made worse by the surge in new properties and their marketing budgets: Great properties don’t get the attention they deserve, and others serve up superficial goods but fail to deliver.

I’ve broken down these reality distortion fields into a few main areas:

The Pervasiveness of the Age-Old Influencer Strategy:

It may seem surprising, but the 2010-era influencer strategy is alive and well. Communications teams invite people with large social followings to show up, get comped, and chomp shrimp cocktails without really caring about the brand they are aligning with. 

There is a danger in this. You want people associated with your brand who share your values. But when you cater only to the volume of followers, you’re outsourcing to hired guns who may easily show up at competitors tomorrow. 

Additionally, brands should note that the next generation of luxury consumers, Gen Z and Alpha, are not interested in hyper-stylized, performative image-making of old. Much of their social usage is deliberately de-polished, and perfect postings are increasingly seen as millennial cringe.

The Fix: Foster fewer, better relationships with creators based on shared cultural and aesthetic vision and a deep understanding of your audience. Internalize the nuances and codes of the new generations that will be spending money on your properties.

The Decline of Objective Travel Media:

I love and support great travel writing and always will. But many formerly great publications have vanished – like Departures – and many other travel publications fall victim to chasing page views. (If you see an article promising 5 ways to dress for a free upgrade, trust me, it’s not happening.)  

“Contributor network” articles in a brand name business publication are often the dirty little secret of the industry. What was once a prestigious name in publishing now houses PR friendly reviews. Thoughtful commentary on hotels (that aren’t regurgitated releases) and longer-form narrative journalism are disappearing. Good writing is in crisis. 

The Fix: Support and follow the writers, regardless of the publication, who are doing good work. Names I follow and trust: Chris Lord , Mary Holland , and Chris Wallace . 

Understand the new spheres of influence where good travel writing is happening. Much of it is occurring in bottom-up media on platforms like Substack. Publications such as Yolo Intel and Happy Hoteling provide valuable insights without the page view pressures and broken economic model of traditional media.

The Sea of Sameness in Brand Positioning and Codes:

Some of the problems with the reality distortion field in travel stem from within the industry itself. The killer is calling from inside the house! 

There is an undifferentiated mass of value propositions hiding behind images that look the same, and interiors that are rinse and repeat. Too many of these brands feel like they were created as a result of focus group PowerPoint presentations vomited into the world.

The Fix: Support brands that are carving out unique spaces. You can tell when there is still some creative or entrepreneurial soul in the mix, and the brand isn’t entirely run by number crunchers or those most concerned with scale and upside. Celebrate the poetry when you see it. 

An Obsession with Lists:

This is perhaps the most uncomfortable truth for the industry. The obsession with lists has gone too far. While it feels good for people to share on LinkedIn when their property is recognized, the sheer volume of lists, the pay-for-play behind them, and the outright bad information have reached a boiling point. 

I recently visited a property I won’t name, which placed at the top end of the American version on a prominent version of the Top 50 lists. This was not even close to a “Top 5” experience. 

Another unintended consequence of this obsession is that guests have unreasonable expectations, and frontline staff can’t live up to them. It’s possible to become crushed under the weight of these expectations.

The Fix: Ideally, there would be fewer lists. However, it seems that more credibility, objective transparency behind the criteria, and more editorial rigor are vital. Michelin has the potential to build on what it has done for restaurants with its new “key” awards for hotels.

The craft of luxury hospitality is a special one. By definition, at its best, it creates rare experiences. However, in the increasing commodification, the resulting reality distortion fields harm both consumers and the long-term health of the brands themselves. The entire ecosystem needs a few nips and tucks to avoid veering into outright deception.

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Tags: hospitality , luxury , luxury hotels , On Experience , tourism

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Automatic Refunds and No More Hidden Fees: D.O.T. Sets New Rules for Airlines

The Transportation Department issued new requirements on refunds when flights are canceled or delayed and on revealing “junk” fees before booking. Here’s what passengers can expect.

By Christine Chung

The Transportation Department on Wednesday announced new rules taking aim at two of the most difficult and annoying issues in air travel: obtaining refunds and encountering surprise fees late in the booking process.

“Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them — without having to ask,” said U.S. Transportation Secretary Pete Buttigieg in a statement, adding that the changes would not only save passengers “time and money,” but also prevent headaches.

The department’s new rules, Mr. Buttigieg said, will hold airlines to clear and consistent standards when they cancel, delay or substantially change flights, and require automatic refunds to be issued within weeks. They will also require them to reveal all fees before a ticket is purchased.

Airlines for America , a trade group representing the country’s largest air carriers, said in a statement that its airlines “abide by and frequently exceed” D.O.T. consumer protection regulations.

Passenger advocates welcomed the new steps.

Tomasz Pawliszyn, the chief executive of AirHelp, a Berlin-based company that assists passengers with airline claims, called it a “massive step forward and huge improvement in consumer rights and protection” that brings the United States closer to global standards in passenger rights.

Here’s what we know about the D.O.T.’s new rules, which will begin to go into effect in October.

There’s now one definition for a “significant” delay.

Until now, airlines have been allowed to set their own definition for a “significant” delay and compensation has varied by carrier . Now, according to the D.O.T., there will be one standard: when departure or arrival is delayed by three hours for domestic flights and six hours for international flights.

Passengers will get prompt refunds for cancellations or significant changes for flights and delayed bags, for any reason.

When things go wrong, getting compensation from an airline has often required establishing a cumbersome paper trail or spending untold hours on the phone. Under the new rules, refunds will be automatic, without passengers having to request them. Refunds will be made in full, excepting the value of any transportation already used. Airlines and ticket agents must provide refunds in the original form of payment, whether by cash, credit card or airline miles. Refunds are due within seven days for credit card purchases and within 20 days for other payments.

Passengers with other flight disruptions, such as being downgraded to a lower service class, are also entitled to refunds.

The list of significant changes for which passengers can get their money back also includes: departure or arrival from an airport different from the one booked; connections at different airports or flights on planes that are less accessible to a person with a disability; an increase in the number of scheduled connections. Also, passengers who pay for services like Wi-Fi or seat selection that are then unavailable will be refunded any fees.

Airlines must give travel vouchers or credits to ticketed passengers unable to fly because of government restrictions or a doctor’s orders.

The vouchers or credits will be transferable and can be used for at least five years after the date they were issued.

Fees for checked baggage and modifying a reservation must be disclosed upfront.

Airlines and ticket agents are now required to display any extra fees for things like checking bags or seat selection clearly and individually before a ticket purchase. They will also need to outline the airline’s policies on baggage, cancellations and changing flights before a customer purchases a ticket.

The rules, which apply to all flights on domestic airlines and flights to and from the United States operated by foreign airlines, have varying start dates.

For example, automatic refunds must be instituted by the airlines within six months. But carriers have a year before they’re required to issue travel vouchers and credits for passengers advised by a medical professional not to fly.

Follow New York Times Travel on Instagram and sign up for our weekly Travel Dispatch newsletter to get expert tips on traveling smarter and inspiration for your next vacation. Dreaming up a future getaway or just armchair traveling? Check out our 52 Places to Go in 2024 .

Christine Chung is a Times reporter covering airlines and consumer travel. More about Christine Chung

Open Up Your World

Considering a trip, or just some armchair traveling here are some ideas..

52 Places:  Why do we travel? For food, culture, adventure, natural beauty? Our 2024 list has all those elements, and more .

Mumbai:  Spend 36 hours in this fast-changing Indian city  by exploring ancient caves, catching a concert in a former textile mill and feasting on mangoes.

Kyoto:  The Japanese city’s dry gardens offer spots for quiet contemplation  in an increasingly overtouristed destination.

Iceland:  The country markets itself as a destination to see the northern lights. But they can be elusive, as one writer recently found .

Texas:  Canoeing the Rio Grande near Big Bend National Park can be magical. But as the river dries, it’s getting harder to find where a boat will actually float .