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O2 Travel International Roaming Review: Countries, Speeds & Fair Usage

On O2, you can use your mobile phone abroad at no extra cost in up to 75 destinations, depending on your price plan.

The countries in which you’re able to use the O2 Travel offer depends on the price plan you have. On O2’s Pay As You Go plans, you’ll have access to international roaming at no extra cost in 43 European destinations. This increases to 48 destinations on Pay Monthly plans, and to 75 destinations on Pay Monthly Plus (and on regular Pay Monthly plans if you’re living in a Virgin Media household ).

In this article, we’ll review the O2 Travel offer including the countries where you’re able to use it and how much it will cost. We’ll also look at data speeds when abroad, the fair usage policy on O2 Travel and alternative roaming offers from other networks. Finally, we’ll look at how you can keep your current phone number if you’re moving to O2 to take advantage of their O2 Travel offer.

• 1.1 O2 Europe Zone Countries
• 1.2 O2 Travel Inclusive Zone Countries
• 1.3 O2 Travel Countries
• 2 Roaming Speeds
• 3.1 Within Europe
• 3.2 Outside Europe
• 4 Keeping Your Phone Number
• 5 More Information

What is O2 Travel?

On most O2 price plans, it’s possible to use your mobile phone abroad when travelling to other countries. The destinations that are included within the O2 Travel offer depend on the type of price plan you have:

For customers with an O2 mobile broadband plan , the O2 Travel offer isn’t currently available. This is because international roaming is not available on O2’s mobile broadband service.

O2 Europe Zone Countries

The following destinations are part of O2’s European roaming zone (locations marked with a † are only available on Pay Monthly plans) :

• Canary Islands
• Czech Republic
• French Guiana
• Isle of Man†
• Liechtenstein
• Netherlands
• Saint Barthelemy
• Saint Martin
• Switzerland†
• Vatican City

† If you’re an O2 Pay As You Go customer, inclusive roaming is not available in 5 European destinations (Guernsey, the Isle of Man, Jersey, Monaco and Switzerland). Instead, you’ll need to pay £1.99/day for up to 100MB of data in these countries.

Within Europe, you’re able to use your inclusive minutes and texts to contact any other number within O2’s Europe Zone. Your usage of European roaming is subject to the fair usage policy described here : the most important being that it should only be used “for periodic travel, like holidays or short breaks”. If you use your mobile phone abroad for 63 days or more in any four-month period, O2 reserves the right to apply a regulated surcharge to your usage (currently 3.3p/minute, 1p/text and £3.50/GB).

You’ll be able to use up to 25GB data per month when abroad (or less if your normal UK data allowance is less than 25GB).

On O2’s Pay As You Go plans including Big Bundles , roaming is not included in Guernsey, the Isle of Man, Jersey, Monaco or Switzerland. In these places, you can pay £1.99/day for 100MB of data.

O2 Travel Inclusive Zone Countries

Within O2’s Travel Inclusive Zone countries, you’ll get unlimited minutes, texts and data when abroad in the following destinations:

• El Salvador
• New Zealand
• United States

There’s traffic management applied when you’re abroad, so your download speeds could be slowed down, depending on your usage.

O2 Travel Countries

You can use the £6 per day O2 Travel offer in all of the following destinations:

• British Virgin Islands
• Cayman Islands
• Costa Rica*
• Dominican Republic
• El Salvador*
• Madagascar*
• Netherlands Antilles
• New Zealand*
• Saint Lucia
• South Africa
• St Kitts & Nevis
• St Vincent & the Grenadines
• Trinidad & Tobago
• Turks & Caicos islands
• United Arab Emirates
• United States*

* This country is also part of the O2 Travel Inclusive Zone offer. If your tariff includes this offer, you won’t need to pay the £4.99/day charge.

To opt-in to the O2 Travel offer, text TRAVEL to 23336. It can take up to 24 hours for O2 Travel to be enabled on your account so it’s best to opt-in before departing on your trip. To opt-out of the offer and to pay O2’s standard international roaming rates instead, text NOTRAVEL to 23336.

The £6 per day O2 Travel offer isn’t available to customers on O2 Pay As You Go .

Roaming Speeds

According to their terms and conditions , there’s now a download speed limit of 2Mbps when you’re travelling abroad in other countries. This has applied from June 2022.

The 2Mbps speed limit should be enough for most day-to-day use such as browsing the web, sending messages and using social media. It’s also enough for things like maps and for listening to music. If you’re streaming online video, it should be possible to stream in standard-definition. However, it won’t be possible to stream in HD quality.

Fair Usage Policy

O2 has a fair usage policy for their O2 Travel international roaming service. The fair usage policy depends on whether you’re travelling to another European country or to a country outside of Europe.

Within Europe

According to O2’s terms and conditions , a surcharge may be applied for your usage if you spend more 63 days abroad in Europe over a rolling 4-month period. If you exceed the 63-day limit, O2 should give you the opportunity to demonstrate prevailing use in the UK. They should also give you two weeks notice before a surcharge is applied at a rate of 3.3p/minute, 1p/text and £4.50/GB of data.

Outside Europe

• The download speeds available for file transfer, online gaming, peer-to-peer downloads and network backup services is restricted. According to O2, these services “may not work with O2 Travel”.
• Audio and video streaming optimisation are in use. This may reduce the quality of your streaming content when abroad.
• The use of tethering and personal hotspot is not permitted in O2 Travel countries. This means you’re unable to share your data connection with other devices.
• When using O2 Travel outside Europe, your SIM card can only be used inside a smartphone.

Keeping Your Phone Number

If you’re joining O2 to take advantage of their O2 Travel offer, it’s a straightforward process to keep your current phone number .

To do so, ask your current mobile network to provide you with a PAC Code . You can get this through your mobile network’s website or app, or by texting PAC to 65075.

Once you’ve received the PAC Code from your old network, order your new mobile phone or SIM card from the O2 website. When it arrives, you can provide the PAC Code to O2 by submitting it through this online form . Your phone number transfer will then be scheduled by O2, normally for the next working day.

For a step-by-step guide on moving your phone number to O2 , please select your current mobile network from the drop down menu below:

Select your current mobile network:

Your current mobile network... BT Mobile EE giffgaff O2 Sky Mobile Three Virgin Mobile Vodafone 1pMobile ASDA Mobile Honest Mobile iD Mobile Lebara Mobile Lycamobile Orange Plusnet Mobile Smarty Superdrug Mobile Talk Home Talkmobile TalkTalk Mobile Tesco Mobile T-Mobile Vectone Mobile VOXI

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More Information

For more information about O2 Travel, please see O2’s official website .

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Hospitality

The O2 partners with Qatar Airways for The NinetyThird

3 minute read   

Images: The O2 / Luke Dyson

The O2 has launched a new, VIP members club, with Qatar Airways coming on board to back a venture which aims to elevate the premium hospitality experience at London’s live entertainment, leisure, and retail destination.

After plans were first revealed in April, when the project was then titled ‘The Residence’ , The NinetyThird by Qatar Airways has been officially unveiled today (Wednesday) with Qatar’s national carrier taking on naming rights as part of a multi-year deal. The partnership intends to enable Qatar Airways to merge its hospitality with The O2’s evolving premium offering.

Qatar Airways will have unique branding opportunities within the space and across the venue’s out-of-home and digital networks. Qatar Airways Privilege Club members will also have exclusive access to tickets for events at The O2 within The NinetyThird through Privilege Club Collection – a newly launched platform, offering members the opportunity to bid from a selection of curated experiences.

With uninterrupted views from every seat of its 300-capacity space, The NinetyThird will also be home to the Walkway – a first-of-its-kind retractable viewing platform, 70ft above the arena floor, accessible only to members within the space.

Matt Botten, senior director of premium seating at The O2, said: “It’s been our biggest investment in premium to date at The O2, and the attention to detail within the space is second to none – it really does reimagine what premium hospitality in a UK arena can offer.”

Set over 1,150 square metres, The NinetyThird is home to the arena’s first high-end, 50-seat, on-site restaurant and several premium bar areas which are all exclusive to members. In addition to the main bar area, members can also visit The Golden Circle, a private, floating bar housed within the space, and Bar 1800 – an intimate cocktail bar serving a range of signature cocktails developed exclusively for the space and inspired by iconic moments in The O2’s history.

The design of the new members club also draws inspiration from the venue’s rich music heritage, with over 50 references to artists, performances, and iconic moments at The O2 arena.

Regarding the new identity of the premium space, Botten added: “The O2 has become synonymous with hosting some of the most iconic artist residencies over the last 16 years – from Prince and Elton John, to most recently six nights of Madonna.

“Up to this point, we’ve had an impressive 92 residencies at The O2, and it felt fitting to honour this new premium space as our 93rd, given that the design of the space has been so heavily influenced by our musical heritage.

“The NinetyThird by Qatar Airways is the ultimate space to entertain and be entertained, and we can’t wait to welcome members to enjoy the space for a packed year of world-class events at The O2.”

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31 Jan 2024

The o2 officially launches its new premium members club, ‘the ninetythird by qatar airways’.

Today, The O 2 has announced the hotly anticipated launch of The NinetyThird by Qatar Airways – a new, VIP members club which elevates the premium hospitality experience at the world’s most popular live entertainment, leisure, and retail destination.

The new premium space has been launched with naming rights partner Qatar Airways, the national carrier of the State of Qatar, as part of a multi-year deal. Symbolising excellence in the worlds of aviation and live entertainment, this partnership enables Qatar Airways to merge their world-renowned hospitality with The O 2 ’s evolving premium offering.

Qatar Airways will have unique branding opportunities within the space and across the venue’s OOH and digital networks. Qatar Airways Privilege Club members will also have exclusive access to tickets for events at The O 2 within The NinetyThird by Qatar Airways through Privilege Club Collection – a newly launched platform, offering members the opportunity to bid from a selection of curated experiences.

Thierry Antinori (Chief Commercial Officer at Qatar Airways) said : “We are proud of this new partnership and to be the naming rights partner of this impeccable premium lounge at The O 2 – The NinetyThird by Qatar Airways. The O 2 arena has hosted some of the world’s most iconic entertainers and events, bringing people together to witness culturally defining performances. We look forward to giving our Privilege Club members exclusive access to these experiences through Privilege Club Collection.”

Matt Botten (Senior Director, Premium Seating at The O 2 ) said: “We’re so excited to be opening the doors to The NinetyThird by Qatar Airways, and to be doing this with a naming rights partner who so perfectly complements the level of premium hospitality that members can expect when visiting the space. It’s been our biggest investment in premium to date at The O 2 , and the attention to detail within the space is second to none – it really does reimagine what premium hospitality in a UK arena can offer.”

With uninterrupted views from every seat, members of The NinetyThird by Qatar Airways will be able to enjoy over 200 world-class events a year at The O 2 , from the very best acts in music, comedy, sport and more. The new 300-capacity space will also be home to the Walkway – a first-of-its-kind retractable viewing platform, 70ft above the arena floor, accessible only to members within the space.

Regarding the new identity of the premium space, Botten continued: “The O 2 has become synonymous with hosting some of the most iconic artist residencies over the last 16 years – from Prince and Elton John, to most recently six nights of Madonna. Up to this point, we’ve had an impressive 92 residencies at The O 2 , and it felt fitting to honour this new premium space as our 93 rd , given that the design of the space has been so heavily influenced by our musical heritage. The NinetyThird by Qatar Airways is the ultimate space to entertain and be entertained, and we can’t wait to welcome members to enjoy the space for a packed year of world-class events at The O 2 .”

Set over 1,150 square meters, The NinetyThird by Qatar Airways is home to the arena’s first high-end, 50-seater, on-site restaurant and several premium bar areas which are all exclusive to members. In addition to the main bar area, members can also visit The Golden Circle, a private, floating bar housed within the space, and Bar 1800 – an intimate cocktail bar serving a range of signature cocktails developed exclusively for the space and inspired by iconic moments in The O 2 ’s history. The design of the new members club also draws inspiration from the venue’s rich music heritage, with over 50 references to artists, performances, and iconic moments at The O 2 arena. Marvel at the engraved setlists from superstar residencies with the likes of Elton John and witness a homage for the venue’s ‘21 Club’ and Prince’s iconic 21-night residency at the venue in 2007.

The NinetyThird by Qatar Airways joins The O 2 ’s broad range of Premium offerings, which span single event experiences to year-round access through annual memberships. For more information on Premium at The O 2 , or to enquire about a membership with The NinetyThird by Qatar Airways, visit the website here .

Off the back of a record-breaking year for ticket sales at the world-famous venue, with over 2.5 million tickets sold last year, 2024 is set the be one of The O 2 ’s biggest years yet for arena events, with artist residencies by Olivia Rodrigo, The 1975, Michael McIntyre, Liam Gallagher, The Killers, Girls Aloud, and Take That, each playing four nights or more at the venue. An ever-evolving, day out destination, The O 2 is also home to the roofwalk experience Up at The O 2 , Outlet Shopping with over 60 designer brands at up to 70% off RRP, London’s largest Cineworld, over 30 bars and restaurants and much more.

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Formula 1 Qatar Airways Qatar Grand Prix 2024

Watch as your favourite F1 stars compete for a podium finish at the spectacular Lusail International Circuit – taking place on the weekend of 29 November to 1 December 2024. See you there!

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Qatar has been a proud hub of Formula One action since first hosting the racing event in 2021, and then in 2023. This year will be the penultimate race in the series, before the final race takes place in Abu Dhabi. The country will once again show its passion for sport, with race fans joined by dignitaries, royalty and VIPs.

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