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What Is Corporate Travel Management?

Things to consider in corporate travel management, options for corporate travel management.

  • Challenges of Corporate Travel Management

Tips for Creating a Corporate Travel Management Policy

Budgeting and reducing costs for corporate travel, the bottom line.

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A Complete Guide to Corporate Travel Management

Organize Your Employees’ Travel Itineraries and Manage Business Travel Efficiently

travel management meaning

Travel is a major expense item for many companies, and while teleconferencing via Zoom and other online platforms may have eliminated the need for some trips, it remains essential for a wide range of business purposes, such as industry conferences and trade shows, critical sales calls, and certain meetings.

Corporate travel management (CTM) is one way that companies large and small can attempt to control and cut down on their travel costs. If you’re considering implementing a corporate travel management program for your business, here is what you need to know about how it works.

Key Takeaways

  • Corporate travel management is a way for companies to try to control their travel costs and cut back on them if necessary.
  • Some companies handle this function themselves, while others outsource it to specialist companies.
  • Corporate travel managers can be involved in setting itineraries, booking flights and hotel rooms, and managing other travel-related costs.
  • Today, many companies are concerned with not only the financial costs of employee travel but also its environmental impact.

Corporate travel management refers to processes that businesses put into place to oversee their employees’ travel and entertainment (T&E) expenses and ensure that they comply with the company’s policies. That can include approving (or rejecting) travel plans, arranging itineraries, purchasing tickets, and auditing expense reports.

A large company might have a separate department dedicated to corporate travel management, while a smaller one may assign the tasks to their human resources and accounting departments. Still others may outsource these functions to third-party travel management companies.

While the COVID-19 pandemic resulted in significant cutbacks in business travel, an October 2023 survey by the Global Business Travel Association found that 84% of companies said their business travel had “largely” or “mostly” returned to pre-pandemic levels.

Companies can choose to exert varying degrees of control over their employees’ travel, from fairly general guidelines on spending limits to very specific, step-by-step procedures, including which travel suppliers to use. Here are some of the matters they may take into consideration.

Itineraries

A business travel itinerary is a summary of a proposed trip, including travel dates and times, flight numbers, hotel bookings, meeting appointments and contact information, and so forth. Corporate travel managers may develop itineraries in collaboration with employees, making sure that each aspect complies with company policies. A written itinerary is also a handy reference for employees to bring with them on their trips.

Transportation

Corporate travel managers will often make transportation arrangements on behalf of employees, much like a travel agent might for someone’s personal vacation. Because they may control a high volume of business, they can have more leverage in negotiating with suppliers, such as airlines or rental car companies. They may also have special arrangements with certain suppliers, and the company might require its employees to use those suppliers whenever possible.

Even if they don’t have such arrangements in place or much power to negotiate prices, they may have tools at their disposal for searching out deals and discounts that individual employees don’t have. For example, they may have access to an online global distribution system (GDS), such as Amadeus, Sabre, or Travelport, allowing them to compare multiple carriers at the same time.

Accommodations

As with transportation providers, corporate travel managers can help arrange hotel bookings, often securing discounts that would be unavailable to employees individually. Hotel prices and availability are also provided on GDS platforms, which can save employees a lot of time and effort calling around to book a room.

Meetings and Events

For companies planning meetings and other events, corporate travel managers can book venues and assist attendees with their travel arrangements. Some companies may have separate travel management and event planning departments or merge the two into a single department. They can also farm out these functions to third-party companies that specialize in arranging events and have deep experience and contacts in that area.

Costs and Reporting

Since keeping costs under control is a major reason for implementing a corporate travel management program, setting spending policies and enforcing them is one of the managers’ key responsibilities. Employees must generally submit expense reports at the conclusion of their travel, which travel managers can then review.

Keeping accurate records, and receipts where necessary, is also important for tax reporting purposes. Companies can generally deduct employees’ travel expenses if they have a clear business purpose and are “ordinary and necessary” and not “lavish or extravagant.”

In many cases, companies will provide corporate credit cards for employees to use during their travels. Corporate credit cards can make it easier for companies to collect the information they need for reporting purposes, and spare employees the cost and bother of putting travel expenses on their own credit cards and having to wait for reimbursement.

Policy Compliance

Most companies of any size will have a written travel policy that they expect their employees who travel for business to become familiar with. This document will cover matters such as any required approval process before starting on a trip, spending limits, preferred travel suppliers, expenses that are reimbursable (or not), rules on the use of a corporate credit card, and how to fill out and submit an expense report at the conclusion of a trip. Written travel policies serve the dual purpose of controlling company costs and saving employees unwelcome surprises over expenses that the company won’t reimburse them for.

Beyond specific travel-related policies, corporate travel can be affected by broader company policies. For example, a 2023 Deloitte study reported, “Climate concerns will likely put a cap on corporate travel gains for several years to come. Four in 10 European companies and a third of U.S. companies say they need to reduce travel per employee by more than 20% to meet their 2030 sustainability targets.”

Travel Support and Assistance

In addition to helping employees with the logistical and financial aspects of travel, corporate travel managers can provide other forms of support, including help in a medical or other emergency. Many large corporate travel departments and third-party companies have support services available 24/7, just in case.

As mentioned, companies don’t have to take on all (or any) of these responsibilities themselves but can hire another company to handle it for them. While that represents an added cost, a company that specializes in corporate travel is likely to bring greater expertise to the role and may find cost savings that would otherwise go unnoticed.

Companies can also buy travel management software programs that allow employees to book their own travel arrangements and that may link to the company’s accounting software to simplify expense reporting. Such software can also flag and even reject any expenses that don’t comply with company rules.

If they don’t have access to professional GDS platforms, travel managers can also make use of regular consumer booking sites, such as Expedia and TripAdvisor.

Challenges of Corporate Travel Management 

While corporate travel management will often benefit a company from a financial perspective, it does present challenges.

For example, because it takes away some of the autonomy that employees may have become accustomed to in planning their own trips, it can cause them to feel mistrusted or micromanaged and make travel seem like more of a burden. In addition, for corporate travel management to be effective, it requires that the people who oversee it know what they’re doing, which may require not only training but also frequent refresher courses to keep up with the rapidly changing travel industry.

A good corporate travel management policy will lay out as specifically as possible the company’s rules for arranging flights and other transportation, booking hotel accommodations, and expensing other reimbursable travel-related costs, such as meals and entertaining. Any caps on costs should be regularly revisited and revised as necessary to keep up with inflation and changes in the marketplace.

The policy should describe a clear process for having travel approved in advance, if that’s required, and submitting expense reports after the trip for timely reimbursement.

An effective policy will also strive to avoid situations in which lower-level employees feel they are subject to stricter or more penny-pinching rules than higher-ups.

Finally, it’s important that employees be encouraged to read the policy and know the rules. They may also be given the opportunity to provide feedback on ways that the rules can be improved next time the policy is revised.

Corporate travel managers not only play a role in monitoring how a company’s money is being spent and looking for ways to cut its costs. They also often have a major say in setting the company’s annual travel budget, based on previous years’ needs and anticipated pricing changes throughout the travel industry.

Today that may involve weighing in on when a virtual meeting can substitute for an in-person one. A 2023 Morgan Stanley survey of 100 global corporate travel managers found that they planned to replace 17% of their corporate travel with virtual meetings in 2024 for reasons “ranging from cost savings to lower carbon footprints.”   

Why Is Corporate Travel Important?

While many companies learned during the COVID-19 pandemic that they could sometimes substitute virtual meetings for in-person ones, they have also found that travel can more than justify its cost in many instances . As Harvard Business School Associate Professor Prithwiraj Choudhury remarked in a recent interview on the university’s website, “Even in a hybrid world, even in a world of work-from-anywhere, we still need to occasionally meet colleagues in person for social purposes.” In addition, face-to-face meetings can help establish more profitable and productive relationships with a company’s key customers and suppliers.

Who Handles Corporate Travel?

Companies handle corporate travel in a variety of ways. Many have created internal departments dedicated to corporate travel management, while others outsource that role. However, many companies still leave most of the decisions to individual employees. One 2023 survey by Morning Consult Research Intelligence reported, “Over half (51%) of those who travel frequently for work book on their own using a platform of their choice.”

What Does Corporate Travel Include?

Corporate travel can include both domestic and international trips that have a business purpose. It generally doesn’t include employees’ everyday commuting. Commuting costs are not tax-deductible for employees, but companies can choose to subsidize them up to certain limits through what the Internal Revenue Service (IRS) calls qualified transportation benefits. Those benefits are not taxable to the employee, but the employer doesn’t get any tax deduction for providing them.

Corporate travel is expensive, but many companies find that its benefits outweigh the costs. Corporate travel management is one way that companies can try to keep those costs under control and get the most value from their travel budgets. While many companies have embraced corporate travel management programs, others still leave most decisions to their individual employees.

Global Business Travel Association. “ Global Business Travel Industry Sees Rebound in 2023 with Shifting Challenges and Opportunities for 2024 .”

American Express. “ What Is Corporate Travel Management and Why Do You Need It? ”

Internal Revenue Service. “ Topic No. 511, Business Travel Expenses .”

Deloitte. “ Navigating Toward a New Normal: 2023 Deloitte Corporate Travel Study .”

Oracle NetSuite. “ What Is Corporate Travel Management? ”

Morgan Stanley. “ 2023 Outlook: Business Travel Bounces Back .”

Harvard Business School. “ Why Business Travel Still Matters in a Zoom World .”

Morning Consult Research Intelligence. “ Business, but Not as Usual ,” Page 18.

Internal Revenue Service. “ Publication 15-B: Employer’s Tax Guide to Fringe Benefits ,” Page 22.

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The ultimate guide to corporate travel management

Published: April 9, 2024

The days of businesses operating and growing within a small city radius are long gone. In today’s fast-paced and tech-savvy business world, companies have easy access to global talent and clientele.

As such, transporting stakeholders long distances is standard practice. Recent forecasts project that there will be more than 470 million domestic business trips taken in the US alone in 2024.

While corporate travel is a necessary part of operating a modern business, it can also be logistically difficult and costly to manage—especially as your business scales. This article will help cover what you need to know to improve your corporate travel management operations.

What is corporate travel management?

Corporate travel management is the process of coordinating, analyzing, and managing a company's business travel needs.

Effective corporate travel management is crucial for keeping business trips organized and efficient, ensuring that travel arrangements align with the company’s policies, helping to enhance the safety and comfort of travelers, and adhering to budgets.

What does a corporate travel manager do?

Craft and implement comprehensive corporate travel policies.

Corporate travel managers develop detailed travel policies that align with the company's unique goals and needs.

For example, a travel manager would establish policies for:

Booking procedures. Define processes for booking rides, flights, and hotels.

Travel class guidelines. Set standards for business or economy class based on distance, duration, or employee level.

Accommodation standards. Specify the type, budget, and class of accommodations allowed (for instance, hotels or home rentals).

Expense reporting and reimbursement. Set limits on daily allowances for meals and incidentals, and establish procedures for tracking and submitting travel expenses.

Technology use. Implement travel management software or apps to simplify travel arrangements, data analysis, and reporting.

Orchestrate seamless experiences

Corporate travel managers oversee the coordination and execution of business travel plans for employees. They either directly arrange all aspects of travel themselves, manage an internal team of travel coordinators, or work with third-party travel agents.

Today it’s also essential to adopt corporate travel apps , as they assist managers with streamlining travel plans across their organization. A corporate travel app helps with the following:

Automated expense tracking. Eliminates the need to save hard copies of receipts by automatically adding to the system the trips and meals to be expensed.

Centralized control from a dashboard. Provides complete visibility into travel policies, procedures, expenses, budgets, and plans.

Real-time reporting and tracking. Offers a comprehensive look into customized travel programs with real-time updates for travel, meals, incidentals, and more.

Simplified travel management. Includes flexible and customizable limits for booking rides, buying food, and processing payments (such as charging to a personal card for reimbursement or to a business card).

Control the budget for optimal financial outcomes

Travel managers navigate the line between providing comfortable travel experiences for employees and sticking to the business’s travel budget.

To do this, managers research cost-saving opportunities, identify the most cost-effective times to travel, and negotiate discounts with travel vendors.

A travel manager might, for instance, identify and book off-peak flights for a team attending an international conference. They could also track rideshare prices to find optimal travel times and book hotel rooms with corporate discounts.

Analyze data to inform future travel policies

Corporate travel managers are also responsible for monitoring travel data. Keeping a close eye on travel analytics helps with:

Tracking expenses. Examining corporate travel expenses reveals spending patterns and shows where the company can reduce costs.

Identifying travel patterns. Historical travel data helps managers find patterns and trends, which helps with forecasting future travel needs and preferences.

Benchmarking against industry standards. Travel managers compare their company’s travel spending and policies against industry benchmarks to better understand performance.

Analyzing supplier performance. Evaluating data about suppliers can uncover their reliability, service quality, and value.

Managers capture this data with feedback surveys from employees, travel industry reports, travel management software, and third-party travel platforms.

Prioritize duty of care for employee well-being

Corporate travel managers work closely with HR managers to develop duty-of-care protocols for their employees.

Duty of care in corporate travel includes:

Ensuring the health of employees. Maintaining the well-being and health of traveling employees and making sure they have access to necessary healthcare and support.

Providing for basic needs. Arranging for essential amenities like quality food and beverages, and comfortable accommodations.

Protecting employees. Keeping travelers away from situations where they may experience harassment, stress, or discrimination.

Collaborate with industry partners

Corporate travel managers’ duties don’t start and stop with coordinating and managing business travel. They’re also responsible for building relationships with top industry partners and vendors.

This includes establishing discount and comfort agreements with airlines, negotiating deals with hotel chains, and selecting the best rideshare apps.

They also work closely with internal teams and senior management to ensure that travel strategies and contracts align with overall business goals.

For travel policy setters or managers

Oversee your travel program with the flexible rules and streamlined reporting you need, with Uber for Business.

Challenges within corporate travel management

Successfully managing corporate travel requires so much more than simply booking plane tickets and hotel rooms for employees. Below are some of the top challenges corporate travel managers face.

Cost-benefit analysis

In corporate travel management, this involves quantifying all costs associated with travel and weighing them against the benefits, such as networking opportunities, employee development, client relationships, and successful sales.

Imagine a scenario where a company is considering sending an employee to an international conference that costs $3,000 in total. The corporate manager would need to research the potential benefits (such as networking, business development, and employee growth) of spending that $3,000 and determine if it’s worth it.

Cost-benefit analysis can also be nuanced. Consider this data point, for example: 48% of business travelers say their last work trip was too long. If an employee can accomplish what they need to in 2 days of travel and a manager books a trip for 4 days, it results in 2 extra days of employee time and corporate travel budget.

Cost-benefit analysis, in this instance, would involve analyzing past data, including post-travel feedback surveys, to understand how long employees need to travel to accomplish goals while optimizing the travel budget.

Traveler satisfaction

Research shows that 60% of employees say business travel positively affects their satisfaction with their job. And Slack’s 2023 “State of Work” report found that most employees say feeling happy and engaged at work is a key motivator. What’s more, when employees are happy and productive, businesses thrive, according to The Economist .

The tricky part for travel managers is accommodating employees’ diverse travel needs and preferences within a corporate (not a luxury vacay) budget.

To keep employees happy and productive, travel managers must understand what satisfies employees while they travel and then develop a plan to deliver a positive experience while working within a corporate budget.

Adapting to changing business needs

Shifts in business priorities, such as targeting new international markets or altering strategic partnerships, directly affect travel requirements.

A shift toward more in-person client meetings, for example, can increase travel frequency. Corporate travel managers must adapt policies and budgets to align with evolving business needs.

And efficient corporate travel management requires monitoring shifting political, economic, and health climates worldwide and being ready to respond and adapt. Travel needs can change in an instant, and corporate travel managers must remain adaptable to adjust travel strategies as necessary.

Environmental sustainability

A 2023 Deloitte study reported that climate concerns will likely limit corporate travel growth in the coming years. Deloitte found that “4 in 10 European companies and a third of US companies say they need to reduce travel per employee by more than 20% to meet their 2030 sustainability targets.”

This statistic highlights the growing pressure on corporate travel managers to devise travel strategies that meet the needs of a growing business while being efficient, cost-effective, and environmentally responsible.

4 tips for managing business travel

Now that we’ve discussed some of the job responsibilities and top challenges of corporate travel managers, let’s cover the best tips for managing business travel.

1. Establish clear communication channels

When employees don’t know your travel policies and procedures, it’s impossible for them to comply.

In other words, they might not know how much they can spend at a corporate dinner, whether they should take a taxi or use a rideshare app, or what safety and security policies they need to follow when traveling for business.

Consider establishing a clear communication channel where every employee can access critical travel information. This could be a dedicated travel portal or intranet page, regular email updates, or travel management software that provides real-time communication.

2. Conduct regular training sessions

Another way to fine-tune communication and increase awareness about travel policies is by conducting regular training sessions.

Create a live or digital training course that covers the following:

  • Travel policies: Review company-specific travel guidelines and booking procedures.
  • Safety measures: Explain all protocols and emergency procedures for travel. Draw special attention to areas people may be visiting that are undergoing political or civil unrest.
  • Changes in procedures: Provide updates on any new or altered travel-related processes. This is especially important during health crises.
  • Duty-of-care responsibilities: Educate on and provide clear definitions of the company’s commitment to traveler safety and well-being.
  • Per diem amounts: Outline the daily allowances for expenses while traveling. Include a definition of what is and isn’t allowed. For example, is alcohol part of a per diem or excluded from corporate expenses?
  • Expense reporting: Give instructions on how to accurately report and submit travel expenses.

3. Adopt travel technology

When you’re managing travel for multiple employees across different offices, it’s challenging to educate everyone, track expenses, and ensure compliance with travel policies. To organize and streamline everything, you may consider a travel management system (TMS).

A TMS is a comprehensive travel platform that helps companies book, track, and report travel activities. It typically also provides real-time data and analytics, helping you monitor travel spending and optimize your travel strategies.

4. Evaluate and update travel procedures and policies

Any changes in technology, the world economy, political climates, global health status, and industry have a profound effect on business travel.

As such, it’s essential to establish a process for continually evaluating and updating travel procedures and policies.

This could include:

  • Reviewing policies to make sure they’re relevant, cost-efficient, effective, and safe
  • Surveying your employees to see how happy they are with your travel policies
  • Evaluating your TMS data to identify where you can optimize travel, innovate, and improve processes

Move your business forward with Uber for Business

In today’s fast-paced business world, getting corporate travel right is more important than ever. Adapting to changes quickly and embracing new technologies are key to staying ahead in managing business trips effectively.

You may also consider leveraging Uber for Business , a game changer in managing your company’s travel needs. It simplifies the entire process of corporate travel management with features like automated expense tracking and centralized control, making it easier to stick to policies and budgets.

With Uber for Business, you’re not simply organizing travel. You’re also saving time and money while giving your team a smoother, more efficient travel experience. Learn how to get started .

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Travel and Expense

What is a travel management system.

We know how much juggling travel managers do. One employee might need to get to Mumbai to manage an ongoing project, another needs to get to Boise to attend an industry event. Still others need to book a multi-stop trip, making sales presentations along the way. 

The person who manages company travel helps team members get to meetings, sales presentations, and trainings all over the world. They help book flights, reserve hotel rooms, and smooth out all the snags when delays or issues occur. And this recent study finds that travel management is growing more complex for companies of all sizes.  

But, the most savvy of them don’t do it alone. They use technology like a travel management system to ensure that nothing gets overlooked and everything runs smoothly. 

What is a travel management system? It's a tool that provides a single, seamless interface for booking, tracking, and handling end-to-end management for business travel .  

Understanding Travel Management Systems 

Travel management systems (TMS) are one-stop software systems where all of a company's travel arrangements can be handled. The platform helps you manage travel budgeting, policy, and reporting, so you can be sure that everything is always running as it should. 

Efficient company travel means spending money in a way that’s consistent with your company's goals and values. This means budgets for specific types of travel, and different travel policies that depend on each person's role in a company. The folks up in the C-suites, for instance, may have different needs than those in sales. 

travel management meaning

Get the Guide

But keeping track of everything can be time-consuming. It's a drag when an employee is excited about booking a specific hotel, but then learns it’s outside your company policy. It's also a pain when someone is geared to book a flight but loses out on the seat because they aren't sure whether it's compliant or not. 

A good travel management system puts all the data you need in front of you so you can work faster and easier. 

Key Features of an Efficient Travel Management System 

The right TMS can be customized to work with your unique travel needs. You can set policies so that each employment role has access to exactly what they need. This eliminates travel bookings that fall outside policy, which means less time spent looking for compliant travel options. 

The system should be customizable, so it fits your company size and your company's most common travel needs. Does your company use more trains than flights? Do you have specific car rental companies you like to work with? The TMS should be customizable to show just what you like. 

The platform should offer a wide array of inventory options. More options means your travelers can find the best prices on flights, hotels, car rentals, and more. It also means you can book the dates you want so everyone is where they need to be. 

A system that does not offer enough options might mean spending more than you'd like. More options can mean your travel budget goes farther, and your employees do, too.  

And, most of all, a TMS must offer easy travel booking. After all, this is about saving time and effort. Without a good system in place, you may find that someone is spending more time than they should chasing down deals that are compliant with company policy. Not a good use of anyone's time, right? 

The right TMS is easy to use so employees can spend less time wrangling with travel and more in the role they were hired for. 

How does your T&E process measure up for your business needs? Take this quick Travel and Expense Maturity Model assessment to find out. 

Integration with Your Financial Systems 

It's no secret: When you lobby for new software and utilities, you need to be able to show how it will save your organization money. 

A quality travel management system integrates seamlessly with your company's internal financial system. By putting reports of all travel-related spending in one place, you'll be able to show how much you're spending and where you have been able to save your organization's hard-earned cash. 

How much time have you spent getting traveling employees to submit their expenses? Plus, even when they do, mistakes can happen. That $12 sandwich scarfed down at the airport might be hurriedly entered as $120. Or, it might be missed altogether, leaving your traveler with an unreimbursed expense that you have to manually handle later. 

With the right TMS, bookings and charges are automatically captured and categorized . 

Finding the Best Solution for Your Company 

Putting the most knowledgeable and experienced people on the job is just good business—and so is equipping them with the best tools to do their jobs. Finding the right solution for your business can seem overwhelming, but a good place to start is by evaluating your travelers’ needs and the needs of your company.  

Savvy travel managers also know that travel management companies can help them save money, work more efficiently, and find the best solutions, such as travel management software, to get their travelers from point A to B. 

Want to know more about what a travel management company does and how it can help improve your company’s business travel? Get our free ebook to learn more . 

A TMC can do a lot to support your business travel, but pairing it with the right technology partner can be critical to your travel management success. See how solutions like Concur Travel & Expense provide tools for pre-, during, and post-trip, and help make a safe, sustainable, secure travel program possible. 

TMC Finder

What is a Travel Management Company?

The definition of a travel management company (tmc).

A Travel Management Company (TMC) is a travel agent that fully manages the business travel requirements delegated by an individual, company or organisation to fundamentally save clients both time and money.

A TMC is also commonly known as a business travel agency or corporate travel provider.

As opposed to the traditional travel agent, which will usually deal with occasional leisure travel needs, a travel management company provides on-going services with the aim of providing cost savings, keeping control of a travel policy and allowing the client to spend less time on time-consuming travel arrangements.

travel management meaning

A travel management company will typically use a GDS (Global Distribution System like Sabre or Amadeus) displaying real time availability to book flights, hotels and cars as well as other trusted software systems like Evolvi for train bookings.

Services Provided by a Travel Management Company

As well as simply making flight or hotel reservations, the TMC will offer many other ancillary services such as aircraft charter, airport lounges, parking and transfers, hotel bed requests, car hire, chauffeurs, foreign exchange, group travel, hotel bill backs, insurance, leisure travel, marine travel, meal requests, meet and greets, passport and visa procurement, rail tickets, roadshow services and venue sourcing.

Company and individual profiles are safely stored ensuring all personal travel requests are adhered to within an overall travel policy with every booking.

Other management services will often include MIS reporting, account management, risk management, cost/expense management, traveller tracking/security and travel policy adherence. Many TMCs will now also provide online self-booking tools whereby organisations can make their own flight and hotel reservations and bookings. Travel management companies will also typically negotiate with vendors/suppliers to provide discounted fares and loyalty programs.

Credit and Specialities

Credit Facilities are usually not provided in the first 6-12 months however a travel management company should be able to advise a new client about external credit facilities, for example the BA Lodged Card. Some TMCs will specialise in working alongside charity or providing marine travel services.

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What is a TMC (Travel Management Company)?

June 19, 2019

by Rob Browne

travel management meaning

Business travel is a trillion dollar industry. With all of the money that is spent on travel every year, it can be a lot for large companies to handle managing all of the trips that their employees take.

Enter the travel management company, or TMC, which can be hired to direct your company’s corporate travel needs.

What is a TMC?

A TMC, or travel management company, provides solutions for the travel needs of a business. It provides the ability to book travel with special rates, can be adjusted to a specific travel policy, and provides duty of care support for travelers.

TMC basics: how it functions, how much it costs & how to find the best one for your company

We’ll go over the basics of what a travel management company does for your company’s business travel , how much it costs, and how to find the TMC that best fits your company.

The role of a TMC in company travel

In managing a company’s travel needs via travel management tools , a TMC will be able to blend the specific travel policies of individual companies with the best available fares and rates on the market. It also can be used as a corporate compliance tool. There are four ways a TMC functions to manage corporate travel.

Enforces a corporate travel policy

Any company that has employees who travel for work needs to employ some kind of company-wide policy to ensure that employees comply with basic standards. These standards can include a specific fare class on flights, a star class for hotels, and a class of rental car.

A TMC helps enforce this policy through guiding travelers to options that are compliant. Often times, a TMC will only display options for travelers to book that are within their company policy. Using a TMC ensures that employees adhere to your company’s travel policy without having to spend extra time and effort to track travel compliance.

Provides systems on which to book travel

A TMC importantly provides both online and call-in systems in which employees can book travel. Online end-to-end booking is a necessity in 2019, especially because to eliminate hassle, booking business travel should be equivalent to booking any sort of personal travel outside of a TMC.

Where a TMC differs in how it provides systems for booking is that you can ensure that it is giving travelers the best rates possible. There are no hidden tricks or gamification strategies involved in booking with a TMC. It is a consistent, reliable platform on which your company receives the best rates regardless of when employees are booking.

Negotiates contracts with vendors for special rates

A key benefit of TMC use is that it can occasionally provide special corporate rates from hotel and car rental vendors for your business trips. These rates eliminate the need for extra work on the part of your travelers, as they have only one place to go for the best rates.

Any online travel site can offer a good sale once in a while, but using a TMC guarantees that you have certified travel professionals in your corner finding you the best options for your bookings.

Provides duty of care support

One of the biggest stressors for travel managers and those pegged with leading a travel program at a company is the safety and security of business travelers. TMCs contain duty of care features that provide real-time communication and information for the safety of travelers in new or unfamiliar destinations. Enlisting the help of a TMC takes the stress off of worrying about employees’ health and safety when they travel for work.

How much does a TMC cost?

TMCs can be priced either based on a fee per travel itinerary or on a monthly or yearly subscription basis. The exact cost will of course depend on the size and geographic scope of your company’s travel needs. TMCs charge fees just as airlines and hotels do when you book directly through them. You’ll also need to take into account that through the special rates they’re able to locate, TMCs find your travelers better fares on average than they would typically find themselves.

It’s hard to estimate an average cost of a TMC because of how dynamic the scopes of different travel programs could be in comparison to each other, but a rough estimate of the cost of a TMC per itinerary booked is $14. Whether you view the trade-offs of sometimes lower fares as valuable for your company is of course up to your discretion. However, most industry leaders suggest that the usefulness of using a TMC exceeds the hassle and potential wasted time and costs of managing your company’s travel autonomously.

Finding the right TMC

Selecting the right TMC for your business should begin not with the TMC itself but your own individual travel policy. Setting out a clear travel policy ensures that the TMC you choose aligns with the exact needs of your company. You should also consider where most of your company’s travel is regionally and what kind of budget your employees have on these trips.

Your industry and size should also dictate the type of TMC you search for. If you are a large company that puts on events and will consistently be on the road, you’ll need a TMC equipped to secure a large number of bookings and adapt to sudden changes in itineraries.

A final key component to finding the right TMC is to make sure that they’re a good cultural fit for your company. They’ll be working closely with your employees and contributing to how their time is spent on the road. If your company values work-life balance or the ability for travelers to have flexible schedules when traveling, you’ll want a TMC that can deliver on that culture.

A live look at the G2 Grid® for this category shows the different travel management products available based on real-time, validated user reviews.

Travel management companies help your business book travel for employees, encourage employee compliance to your corporate travel policy, and ensure the safety and security of business travelers. Although they can come at a steep price, many corporate travel departments view the use of a TMC as worth the money for making sure that business travelers are booking reliable fares and conducting their business on the road in ways that reflect company culture.

Looking for more information on corporate travel? Check out the best travel management software .

See the best travel management software of 2019

Rob is a former content associate at G2. Originally from New Jersey, he previously worked at an NYC-based business travel startup. (he/him/his)

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17 must-have features in a travel management system

What is a travel management system.

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See how to save money by automating your booking process

Key features in a travel management system, 1. customizable travel policies.

  • Special policies for specific travelers (such as c-level or a department that often has to book last-minute flights)
  • Global policies for nightly hotel rates
  • Nightly hotel rate by city
  • Global policies for maximum domestic and international flight cost
  • Maximum flight cost for specific routes
  • Minimum number of days required for advanced booking
  • Global maximum train cost
  • Maximum train cost for certain routes

2. Customizable approval workflows

3. extensive inventory, 4. support included at no additional cost, 5. no redirects, 6. travel spend reporting.

  • Travel spend by time period
  • Travel spend by department or team
  • Amount of travel spend booked out of policy
  • Travel spend by project or client or event
  • Amount of travel spent for hiring

7. Consolidated invoicing

8. review the status of all trips in one place.

  • Who has successfully booked their trip within policy
  • Who is requesting an out-of-policy booking and why
  • Who has an in-progress trip (they’ve saved an itinerary but not completed the booking yet)
  • Who hasn’t booked a trip

9. Easy booking, including self-booking for travelers

10. methods of transportation that matter to you, 11. mobile app for travelers on the go, 12. saving in-progress bookings and collaborating.

  • Your CEO selects a flight and hotel and wants you to finalize it
  • Travelers are allowed to select the trips they want but not complete bookings (so you complete it after they pick their options)
  • A trip for multiple travelers needs to be reviewed, so you save it and double-check with everyone before finalizing it
  • A potential hire, client, or managed talent chooses their trip details and the main office books it

13. Easy to see what’s in and out of policy when searching

14. expense tool integration.

  • Offers an external API so your development team can integrate it with your expense tool
  • Offers custom integration services

15. Save traveler information

16. save loyalty points, 17. no long term contracts.

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  • Travel and Tourism /

What is Travel and Tourism Management?

dulingo

  • Updated on  
  • Feb 7, 2023

travel and tourism management

Do you feel impressed by the prospect of working in an industry that may involve a lot of travel? Would be enthusiastic to explore the world while you get to experience newer aspects of life? If travel is your passion and management is what you are good at, then, a career in Travel and Tourism Management might be perfect for you! Being a rapidly expanding and highly dynamic industry, travel and tourism achieved significant heights in the past few years. With immense career opportunities underway, you can explore a lot of interesting career opportunities in this field. Hence, through this blog, we would help you in exploring how to make a career in travel and tourism .  

This Blog Includes:

Overview of travel and tourism management , popular travel and tourism management courses, travel and tourism management entrance exams, top global universities , top indian institutes for tourism management , what jobs can i get with travel and tourism management degree , job prospects & salary, top recruiters in india, tourism industry in india, types of travel & tourism in india.

Since the Travel and Tourism industry is an arena wherein most of the jobs that one undertakes are certainly client-facing and involve a certain extent of interaction, courses in this sphere involve various studies in the domain of Communication and Writing skills, Critical Reasoning, and Presentation. Building on these fundamentals, the courses undertake certain papers on the Fundamentals of Tourism, its History, Ecotourism, Environmental Management , Business Statistics, Aviation Management , Airport Management , Introduction to Hospitality , Business Research Methods, Human Resource Management, Travel Agency and Tourism Management, Innovative Practises in Tourism and Event Management. So, for those who look forward to broadening their understanding regarding international tourism, this course would be highly rewarding for you. 

To progress in the field of Travel and Tourism, there are certain pathways that might seem fit for your future ventures. You can directly get yourselves enrolled in a Travel and Tourism course after the 12th that would give you the key information necessary at the bachelor’s level. But if you have the zeal to learn the managerial skills required for the tourism sector along with in-depth learning about the functioning of international tourism, consider going for master’s or doctoral-level courses.

Some of the popular courses in Travel and Tourism Management have been listed below: 

Below mentioned are the entrance exams students need to prepare for pursuing Travel and Tourism Management:

UG Entrance Exams 

  • IIHM eCHAT 
  • JMI Entrance Exam 
  • CUCET Chandigarh University 

PG Entrance Exams 

  • Karnataka PGCET 

To know more about the education and preparation needed to work in Travel and Tourism, read our comprehensive blog on Travel and Tourism courses . 

Not only does the travel and tourism industry involve a thorough study of the subject matter under consideration but also requires one to perfect their skills relating such as leadership, problem-solving, customer-focused approach, ability to work deadlines and team working. So, when you get yourself enrolled in a course in travel and tourism management in one of the top universities around the world, you can nurture your skills in the best possible way. 

  • New York University
  • University of Illinois 
  • King’s College London 
  • The Chinese University of Hong Kong  
  • Boston University  
  • Wageningen University and Research Centre  
  • Michigan State University 
  • University of Gloucestershire  
  • The University of Queensland  
  • Erasmus University Rotterdam  
  • University of Groningen  
  • Monash University  
  • Pennsylvania State University 
  • Michigan State University  

Following are the top-level colleges for pursuing a course in Travel & Tourism Management:

  • Indian Institute of Tourism & Travel Management – Gwalior
  • Indian Institute of Hospitality & Management – Thane
  • Christ University – Bangalore
  • National Institute of Tourism & Hospitality Management – Hyderabad
  • Amity Institute of Travel & Tourism – Noida
  • Kerala Institute of Tourism & Travel Studies
  • Indian Institute of Tourism & Travel Management – Bhubaneswar
  • Indian Institute of Tourism & Travel Management – Noida
  • Indian Institute of Tourism & Travel Management – Goa
  • Indian Institute of Tourism & Travel Management –  Nellore

Travel and Tourism Management students are taught business concepts specific to the travel industry and they can take up courses in Human Resources, Media Relations, Facilities Management and Financial Strategies. Besides, this overseas education provides internship opportunities for international students prior to graduation. From working in multidimensional roles in the hotel industry and providing premium services to customers to employing your art of storytelling to provide tour guides to people, there are numerous jobs in Travel and Tourism . Joining at the executive level, you can extend your career and make your way into great portfolios in top-notch institutions.

Some of the prospective job avenues that you may consider after completing courses in Travel and Tourism Management include:

  • Travel Agent : Your role as a Travel Agent allows you to plan a trip including flights, car rentals and accommodations. Also, you should have knowledge about the weather, traditions and tourist attractions of popular destinations. An assistant must have good networking and customer service skills to build and maintain a clientele base.
  • Travel Manager: A Travel Coordinator or Manager organises the travel arrangement of large organisations such as non-profits or universities. From booking flights on commercial or private jets, reserving conference rooms, and supervising support staff in forwarding information, the role of a Travel Manager is endless.
  • Lodging Manager: Lodging Managers are responsible for operating resorts, hotels and motels and are in charge of overseeing the complete operation. Larger landmarks may have separate managers for food services, housekeeping and human resources while small motels may only have one General Manager. 

Besides these, other profiles that you can consider in Travel and Tourism Management include Tour Manager, Event Manager, Holiday Representative, Tourism Officer, Air Cabin Crew , Property Manager, etc.

Tourism Management offers plenty of opportunities to graduates & undergraduates. Here is a list of top job profiles for reference: 

  • Holiday/Travel Agent
  • Travel Executive
  • Tourism Manager
  • Tourist Guide
  • Tour Manager
  • Hotel Manager
  • Spa Manager
  • Travel Agency Manager
  • PR Manager 
  • Event Manager

The main concern of every candidate is to have a good amount of salary. In the case of tourism, the starting salary is low like in other professions. For early experience, one can also do part-time jobs or can consider summer internships. The Initial Salary ranges from INR 15,000 – 20,000. Although the salary increases with increased experience. 

Here is a list of a few companies which offers jobs in Tourism:

  • Cox & Kings Ltd.
  • Indian Railways Catering & Tourism Corporation (IRCTC)
  • Thomas Cook (India) Ltd.
  • Make My Trip
  • Club Mahindra Holidays
  • East India Travel Co. 
  • Jet Airways
  • Kesari Tours
  • Indian Airlines & British Airways, etc. 

A traveller knows how vital, dynamic and evolving is the industry of Tourism. It is important for the economic growth of any country. According to the reports of Tourism in India, it has generated INR 15.24 lakh crore or 9.4% of India’s GDP in 2017. It has also provided employment to the candidates in absolute terms with around 41.622 million jobs that are 8% of the total employment in India. It is estimated that the tourism industry will grow at an annual rate of 6.9% and reach INR 32.50 lakhs crore by 2028. So it is a profound idea of pursuing the course of Travel & Tourism. 

Tourism is all about leisure time and travelling is an activity of people to distant places away from home. It includes Outbound Tourism, Inbound Tourism, and Domestic Tourism. 

Outbound Tourism: It refers to travelling to a place outside of your home country. For example, from the Indian tourism perspective, Going to the UK from India. 

Inbound Tourism: It is when people from another country visit your country. For example, from the Indian tourism perspective, Coming to India from Canada. 

Domestic Tourism: As the name suggests, refers to the people travelling from place to place within the home country. For example, from the Indian tourism perspective, Going from Delhi to Mumbai. 

Ans. Candidates need to have – excellent communication skills, enthusiasm, patience, time management skills, teamwork, leadership skills, etc.

Ans Indian Institute of Tourism & Travel Management – Gwalior Indian Institute of Hospitality & Management – Thane Christ University – Bangalore National Institute of Tourism & Hospitality Management – Hyderabad

Ans. IRCTC  Air Asia Flying Fox Indian Airlines & British Airways Make My Trip Emirates

Ans. The scope of Tourism would not end as many people love to explore & visit places. Keeps the lives of people active & away from stress. The opportunities will never end for freshers in this field.

Ans. As an event manager, tour manager, tour guide, PR manager, Travel agency manager, etc. 

Navigating tourists through travel destinations and offering them the history of art and architecture, a job or a business in Travel and Tourism Management would help you find your way into the world. And if you have any doubts or inhibitions, then our experts at Leverage Edu can figure things out for you. 

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Please give me information about travel and tourism course.

Hi Roshan. Travel and tourism courses are courses that gives an individual knowledge about the international tourism industry. Some of the popular Bachelor’s courses include : BA in Travel & Tourism Management, BA in Tourism Studies, BA in Hospitality, Travel & Tourism Management, and BBA in Travel & Tourism Management. The top universities you can apply for these courses are: New York University, University of Illinois, King’s College London, The Chinese University of Hong Kong, and the Boston University. To discover more articles like this one visit the experts at Leverage Edu.

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Connecting business through travel

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Connecting people through travel

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Connecting ideas through travel

Welcome to ctm. we do global business travel, differently., corporate travel management (ctm) is a global leader in business travel management services. we drive savings, efficiency, safety and sustainability to companies and their travelers in every corner of the world..

When you partner with CTM, you’ll enjoy the experience of global travel done differently – a uniquely designed global travel management program, built with you and for you, consistently and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team, in every region you operate in.

That’s the CTM difference.

If you are looking for a tailored travel management solution, delivering customer service excellence , innovative travel technology and a demonstrable return on investment, you’re in the right place.

Time to discuss your global travel needs?

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Global travel, powered by one travel team.

No matter how large, diverse, and complex your business or travel needs, we’re committed to designing simple, safe and sustainable solutions that deliver measurable results.

At CTM, we take a highly consultative and curated approach to designing your global travel program, ensuring a solution that meets your business’s unique goals, challenges and opportunities.

We work with your team to source and select the right solutions for your business and people in every market you operate in and package them up into one program, accessed through an intergated technology ecosystem, and supported by one global travel team , to give your unique global travel program a place to call “home”.

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One Program

Every aspect of your business travel, strategic meetings and corporate events needs consolidated into one strategic program to maximize savings, efficiencies and duty of care.

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A uniquely curated suite of global travel tools, configured to your global and regional business needs, and seamlessly integrated in a single global travel portal.

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A carefully crafted team of global travel experts, identified for their expertise and experience in delivering strategic results and first-class experiences wherever you need them.

Take your first step towards better business travel with Corporate Travel Management.

Transformative business travel technology.

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The scale to achieve maximum savings, the spread to provide consistent local market expertise, and the agility to solve tomorrow’s travel challenges today.

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Built for simplicity, consistency, flexibility

We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

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Testimonial

CTM has established itself as a well-respected travel management provider within the global travel sector, one which actively contributes to the continued growth, diversification and digital transformation of the travel industry.

- Matteo Zanarini, International Air Transport Association (IATA) -

CTM has been an innovative industry leader in the corporate travel market for many years, both technologically and strategically. This is a market segment that is undergoing serious upheaval and CTM has shown its ability to navigate some turbulent times and come out as a leader in its field.

- Peter Harbison, CAPA Centre for Aviation -

Sabre values its long and mutually beneficial relationship with Corporate Travel Management. As their global technological partner, we have developed trusted relationships with the CTM team and respect their track record of performance and technological innovation.

- Andy Finkelstein, Sabre Travel Network -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM’s specialist  event management team, ETM. Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

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Welcome to ctm. we do business travel, differently., corporate travel management (ctm) is a leader in business travel management services in north america and beyond. we drive savings, efficiency, safety, and sustainability to businesses and corporate travelers, wherever your business takes you..

When you partner with CTM you’ll enjoy the experience of business travel done differently – a uniquely designed travel program, built for your business’s specific travel needs and objectives, and expertly delivered in every region you operate in. We design travel programs that drive strategic results for every part of your business and every member of your team.

So if you’re looking for a tailored travel management solution, delivering customer service excellence, innovative technology and a demonstrable return on investment, you’re in the right place.

Experience the CTM difference

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Elevate Your Travel Program With Corporate Travel Management

Is your travel program delivering savings, efficiency, and safety to your business and traveling workforce? Are you leveraging your travel data to negotiate better travel deals and positively influence booking behaviors? Do you have access to the tools you need to control your budget, reduce risk, improve sustainability and maximize employee well-being?

If not, it’s time to elevate your travel program with CTM.

We don’t believe in a one-size fits all approach to travel management. We work in partnership with your team to design a tailored travel program, utilizing proven strategies and leveraging big data, to deliver strategic outcomes which align with your business’s unique objectives and priorities. Find out how CTM’s solutions can transform your business travel program and budget today.

Get More From Your Business Travel Program

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For every dollar spent on our travel management services, we’ll return more to you in savings.

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Access award-winning service and solutions designed for your needs, via your prefered channel.

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Drive safety and well-being to your traveling workforce to reduce risk and increase productivity.

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Unleash the power of reliable, actionable data to drive program performance and accountability.

Take your travel program from average to exceptional

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Take Your Travel Budget Further

For every dollar spent on our travel management services, we’ll return more to you in savings. That’s the CTM difference.

How we do it

  • You’ll benefit from CTM’s extensive global buying power and supplier negotiations to experience exceptional deals on flights, accommodation and car rental
  • Your CTM travel platform provides one-stop-shop access to the best corporate negotiated deals, last-minute inventory and dynamic supplier content (NDC-ready), all comparable side-by-side for maximum speed, choice and value
  • CTM’s forecasting technology visualizes the cheapest time to travel in a single search, ensuring you travel at the most affordable time
  • Your strategic Account Manager will design a bespoke travel policy based on your unique travel behaviors and business objectives, and conducts regular travel program analysis and benchmarking to identify ongoing savings opportunities
  • Consolidate your corporate travel, meetings and events spend with CTM for stronger supplier negotiation power and access to great corporate and event travel deals.

Increase Efficiency

Get where you’re going fast.

Leverage CTM’s travel expertise, 24/7 support and intuitive technology to significantly improve your employees’ productivity.

  • We put intuitive  travel technology at your fingertips 24/7, making travel research, booking, and trip management simple, efficient and reliable
  • Choose your preferred self-service online booking tool and a mobile app to book all your flights, hotels and car rental in a single transaction
  • Enjoy round-the-clock travel service from CTM’s travel advisors , via a channel of your choice, for friendly, knowledgeable, and relevant travel support wherever and whenever you need it
  • Enjoy access to live consolidated travel reporting across every aspect of your travel program, driving increased visibility, control, and efficiency.

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Boost Travel Confidence & Productivity

Enhance your employee’s safety while traveling for business with our suite of intuitive and integrated risk management tools.

  • Traveler tracking technology enables you to track and communicate with travelers in the event of an emergency, including one-click ‘proof of life’
  • Pre-trip approval workflows enable risk identification and management prior to booking
  • CTM risk alerts send email and SMS notifications to affected travelers based on itinerary location and risk levels
  • CTM Mobile travel app enables travelers to book and manage their travel needs on-the-go for greater independence.

Get Connected.

Contact our team today to discuss your travel program needs., transformative business travel technology.

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We take a highly consultative, curated approach to designing unique, simple and effective global travel solutions which deliver strategic results today and into the future.

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The service experience provided and standards we expect from CTM have always been critical to our business success... We now have no ‘downtime’ when a consultant is out of the office, as the entire team knows our policy and our travelers’ needs. This always gives us excellent service continuity, which makes my role just that little bit easier.

- Engineering client -

CTM held our hand through the [implementation] process – training on the booking tool was clear and concise, and the entire exercise could not have run more smoothly.

- Food manufacturing client -

Challenger continues to seek the best return on its investments in technology. Partnering with CTM to implement Fare Forecaster was a commonsense decision that met our needs in achieving this goal.

- Challenger -

Corporate Meetings & Events

Take your corporate meetings and events to a new level of performance with CTM’s specialist event management team, ETM . Our expert event organizers ensure strategically designed meetings and events which deliver exceptional attendee experiences, more strategic outcomes for your business, and a better return on your travel budget.

Benefit from our extensive supplier relationships to leverage corporate deals on accommodation, travel and entertainment, saving you time and money. Moreover, consolidate your corporate and event travel spend through CTM for stronger supplier negotiations, maximizing your overall budget’s potential. Whether it’s corporate events, strategic meetings, conferences, group travel, team-building activities, or sales incentives, we tailor your event management solution to exceed expectations and drive business success.

Partner with us for a connected event experience that drives results for your business, people, and budget.

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  • About Egencia

Corporate Travel Management, Business Travel Services & Solutions

travel management meaning

Modern corporate travel management for the fast-changing travel landscape

Manage risk. Support traveler wellbeing. Plan for the future. How can Egencia™ help you modernize your corporate travel program?

The only proven global B2B travel tech platform

Egencia is always working to deliver travelers, travel managers, and travel arrangers unrivaled choice, value, and experience, with the powerful backing of Amex GBT.

We’re in a league of our own

Our platform can be optimized for all types of users, in companies big or small.

Tech is in our DNA   We originated in the labs of global tech giants and now we are a part of the most valuable B2B travel solution in the world.

AI-driven insights   Our AI delivers custom user experiences that add value to your company’s travel program.

Suite of APIs   Amex GBT Egencia’s open API platform gives you the ability to build robust integrations that help you automate, connect and simplify your travel and expense management.

Unbeatable travel content We lead the industry with over 290 global airlines and 650,000 lodging partners.

Industry-first NDC capabilities Amex GBT Egencia is the first to offer new distribution capabilities to our clients. 

Amex GBT Egencia Preferred Rates  We offer the best value for business travel with access to special discounted air fares.

The unique content from Amex GBT Egencia provides unrivaled choice and value for air, hotel, car and rail.

Our technology-driven customer service and commitment to excellence puts Amex GBT Egencia on another level.

Industry leader in service Our platform and services are consistently rated above 95% satisfaction by customers.

Best-in-class traveler support We provide services to over 2 million travelers in over 60 countries.

Globally proven Amex GBT Egencia proudly supports over 9,000 companies of all sizes around the world.

Constant innovation We consistently deliver enhancements and innovation across our online and offline services.

Smartest shopping experience Our technology provides the smartest, quickest shopping experience to give the best routes and rates based on user preferences.

Proven optimization Our AI and machine learning delivers the best experience and enhancements for savings, traveler wellbeing and sustainability.

We lead the industry in innovation, with data insights from 100s of millions of transactions every year.

The world's business travel platform

  • Companies of all sizes in more than 60 countries trust Amex GBT Egencia to modernize their corporate travel programs
  • We deliver simple, consumer-like business travel that users love and fast, knowledgeable support for unexpected moments
  • With a globally consistent platform and skilled travel program management, rest assured your travel program is optimized to manage risk while maximizing ROI

Worlds Business Travel Platform

Ready to update your travel program?

If now is the time to redesign your corporate travel program to manage risk, support traveler wellbeing and monitor your travel spend, this toolkit can help.

Amex GBT Egencia helps you stay connected

14 million business trips were made with Amex GBT Egencia last year. As your travel management company, we’ll be with you every step of the way.

Managing travel risk

Travel risk management has never been more important. Find out how you can manage risk, deliver duty of care and make your business travelers feel secure.

  • A comprehensive and quickly adaptable business travel policy is crucial. Use this free guide to help you create a travel policy that adapts to your needs.
  • Make traveler wellbeing a priority. Inform, alert and assist them in real-time via the mobile app and online booking tool
  • Reduce risk by improving travel policy compliance

Managing Travel Risk

Putting traveler wellbeing first

You want employees to feel fully supported from the time they book until they return home. Amex GBT Egencia travel experts are ready to assist.

  • Learn how you can enhance your duty of care policies for travelers
  • Travel booking is only one part of the equation. Traveler safety is the other. Use this pre-travel safety checklist as a guide
  • Learn how Amex GBT Egencia simplifies hotel bookings for travelers .
  • Put your travelers in the driver’s seat and take advantage of our fleet of 5 million car rental options worldwide

Savings and ROI

Even as the travel industry changes, businesses still need to make strategic decisions based on cost and ROI. Amex GBT Egencia can help you boost your bottom line.

  • Gain insights, identify savings and optimize travel spend in real-time with Amex GBT Egencia Analytics Studio
  • Find out how Umpqua Bank maximized their business travel ROI with Amex GBT Egencia
  • Amex GBT Egencia travel services can help simplify expense management . Easily track travel expenses that reflect spending with personal or corporate credit cards
  • 19 ways our travel management solutions can help you save time and money

Savins & ROI

Amex GBT Egencia empowers over 2 million business travelers to get the most out of their business travel. Shouldn’t you be one of them?

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Amex GBT Egencia’s G2 Winter 2024 Awards

Are you considering a return to business travel.

Amex GBT Egencia partners with Festive Road to offer a permissible travel framework to evaluate an organization’s overall readiness to travel based on corporate, individual and government regulations.

Are you an Amex GBT Egencia travel customer?

I'm a business traveler, i manage travel, recommended for you.

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Request a demo to see what Amex GBT Egencia travel management solutions can do for you.

Already a customer? Contact Amex GBT Egencia customer service .

IMAGES

  1. Corporate Travel Management: The Business Guide

    travel management meaning

  2. 5 step solution to complete travel and expense management process

    travel management meaning

  3. Corporate Travel Management: The Business Guide

    travel management meaning

  4. Travel Management: All You Need to Know!

    travel management meaning

  5. 6 Phases of Corporate Travel Management System

    travel management meaning

  6. What is a Travel Management Company: Benefits of Using TMC

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VIDEO

  1. Best Corporate Travel Ideas

  2. Business studies। Class12th। Nature & Significance of Management। Lecture 1

  3. Best Corporate Travel Ideas

  4. Travel Management System (TMS) Promotion Video ||#diu ||#daffodilinternationaluniversity ||#cse

  5. WeAreFCM

  6. Travel Management Cycle

COMMENTS

  1. Travel Management: All You Need to Know!

    Travel management is organizing corporate travel, tracking travel expenses, and devising a comprehensive travel strategy.

  2. What is a travel management company (TMC)?

    What is a travel management company and why should you use one? Learn about what a TMC is and how it can help your business. With corporate travel ramping up as we enter "post-pandemic" times and an increased return to travel, the greater the need for travel management solutions.If you've noticed the uptick in corporate travel within your own business, you understand just how complicated ...

  3. A Complete Guide to Corporate Travel Management

    Corporate travel management (CTM) is an important way that companies large and small can attempt to control and cut down on their travel costs. ... Definition, Types, Examples, and Taxes ...

  4. What is a travel management company? A short guide

    A travel management company is essentially a travel agent or travel agency for corporate travel needs. As technology evolves, we're beginning to see more. providing so much more than the ability to only book travel. Business travel programs need TMCs that are more tech-savvy than ever before.

  5. The 2024 Guide to Corporate Travel Management

    The 2024 guide to corporate travel management. Travel management is undergoing a huge shift—away from micromanagement and towards trust, transparency, and simplicity. The fact is that "control" and "compliance" have dominated the conversation around corporate travel management for some time. And it's no wonder.

  6. What Is Travel Management?

    Travel Management Definition. Travel management is the process of securing the lowest possible rates for corporate travel, as well as tracking employee expenses on meals, ground transportation, lodging and other necessities. Companies can do this internally through the accounting or human resources department.

  7. Corporate Travel Management: A Complete Guide

    Corporate travel management is responsible for keeping costs in check, as travel prices are notoriously variable. Optimizing pricing can have a measurable impact on maintaining budgets and help companies fund more business trips without significantly expanding the budget. Corporate travel management can set guidelines for how much employees can ...

  8. Guide to Corporate Travel Management

    Corporate travel management is the process of coordinating, analyzing, and managing a company's business travel needs. Effective corporate travel management is crucial for keeping business trips organized and efficient, ensuring that travel arrangements align with the company's policies, helping to enhance the safety and comfort of travelers ...

  9. What is a Travel Management Company? TMC Explained

    A travel management company (TMC) is a professional service provider that specialises in managing all aspects of corporate travel, from booking flights and hotels to arranging ground transportation and managing expenses. The best travel management agencies help businesses of all sizes and types to streamline their travel processes, reduce costs ...

  10. Corporate Travel Management: Everything You Need To Know!

    Corporate travel management is a company's structure to facilitate business travel. This includes planning a business trip or organising a corporate event.

  11. Corporate travel management

    Corporate travel management. Corporate travel management is the function of managing a company's strategic approach to travel (travel policy), the negotiations with all vendors, day-to-day operation of the corporate travel program, traveler safety and security, credit-card management and travel and expenses ('T&E') data management.

  12. Travel management company

    A travel management company ( TMC) is a travel agency which manages organizations' corporate or business travel programs. Such companies will often provide an end-user online booking tool, mobile application, program management, and consulting teams, executive travel services, meetings and events support, reporting functionality, duty of care ...

  13. What Is a Travel Management System?

    Understanding Travel Management Systems. Travel management systems (TMS) are one-stop software systems where all of a company's travel arrangements can be handled. The platform helps you manage travel budgeting, policy, and reporting, so you can be sure that everything is always running as it should. Efficient company travel means spending ...

  14. What is a Travel Management Company?

    The Definition of a Travel Management Company (TMC) A Travel Management Company (TMC) is a travel agent that fully manages the business travel requirements delegated by an individual, company or organisation to fundamentally save clients both time and money. A TMC is also commonly known as a business travel agency or corporate travel provider.

  15. What is a TMC (Travel Management Company)?

    Travel management companies help your business book travel for employees, encourage employee compliance to your corporate travel policy, and ensure the safety and security of business travelers. Although they can come at a steep price, many corporate travel departments view the use of a TMC as worth the money for making sure that business ...

  16. Corporate Travel Management 101: An Introductory Guide

    Travel management solutions are also offered as user-friendly mobile apps, allowing employees to book and manage their business trips without a travel agent or manager. Overall, travel management software is a centralized platform to manage travel bookings, policies, expenses, and reporting, giving companies greater control, efficiency, and ...

  17. 17 must-have features in a travel management system

    1. Customizable travel policies. One of the most important features in a travel management system is the. travel policy. Even if office managers or travel managers book on behalf of travelers, you still need in-app travel policies to keep administrators on the same page.

  18. What is Travel and Tourism Management?

    Overview of Travel and Tourism Management. Since the Travel and Tourism industry is an arena wherein most of the jobs that one undertakes are certainly client-facing and involve a certain extent of interaction, courses in this sphere involve various studies in the domain of Communication and Writing skills, Critical Reasoning, and Presentation.

  19. Corporate Travel Management

    Corporate Travel Management (CTM) is a global leader in business travel management services. We drive savings, efficiency, safety and sustainability to companies and their travelers in every corner of the world. When you partner with CTM, you'll enjoy the experience of global travel done differently - a uniquely designed global travel ...

  20. Corporate Travel Management

    Corporate Travel Management (CTM) is a leader in business travel management services in North America and beyond. We drive savings, efficiency, safety, and sustainability to businesses and corporate travelers, wherever your business takes you. When you partner with CTM you'll enjoy the experience of business travel done differently - a ...

  21. Corporate Travel Management, Business Travel Services & Solutions

    The world's business travel platform. Companies of all sizes in more than 60 countries trust Amex GBT Egencia to modernize their corporate travel programs. We deliver simple, consumer-like business travel that users love and fast, knowledgeable support for unexpected moments. With a globally consistent platform and skilled travel program ...

  22. Travel Management Company Services

    Travel Management Companies (TMCs, also referred to as Commercial Travel Offices/CTOs in DTS) operate in a manner similar to a travel agency, ... This puts the reservation "on hold" - meaning a hotel, rental car, or aircraft reservation is set aside for the traveler. However, the reservation is not yet booked or ticketed. ...

  23. Defense Travel Management Office

    Important Rental Car Insurance Information. Travelers who have rental car reservations booked with the following companies for travel starting on or after May 1, 2024, must be rebooked in DTS immediately: Ace, Alamo, Avis, Budget, Enterprise, Europcar, Fox, National, NextCar, Nissan, Payless, Routes, and Sixt.