anex tour nummer

• Reiseveranstalter

Online einchecken bei Anex Tour

Sie benötigen zum Online Check In bei gebuchten Reisen über Anex Tour Ihren Buchungscode und / oder die Eckdaten Ihrer Buchung für die jeweilige Fluggesellschaft. Bedenken Sie bitte beim Einchecken von zu Hause, dass Sie in der Regel einen Drucker für die Bestätigung benötigen. Nicht immer besteht die Möglichkeit, sich die Daten auf dem Handy hinterlegen zu lassen. Es gibt neben dem Web CheckIn in der Regel aber mehrere Alternativen, sich auf dem Flug fristgerecht anzumelden. 

Vorab Einchecken: Sie können bei Ihrer gebuchten Fluggesellschaft vorab einchecken und die Bordkarte erhalten. Dies kann in der Regel online über die Webseite der Fluggesellschaft oder deren App geschehen.

Anex Tour  und Partner-Airlines:   Oft hat der Reiseveranstalter eine Partner-Airline, über die der Flug durchgeführt wird. Das Einchecken erfolgt dann über die Website oder den Check-in-Schalter der entsprechenden Fluglinie.

Suchen Sie Ihren Buchungscode oder Ihre E-Ticketnummer für die Fluggesellschaft - diese erhalten Sie von Ihrem Reisebüro, Ihrem Reiseveranstalter Anex Tour oder direkt von der Airline.

Falls es zu unvorhergesehenen technischen Problemen kommt, bewahren Sie Ruhe und stellen einen direkten Kontakt mit dem Betreiber der Website her - dies ist immer die Fluggesellschaft selbst. Sollte es vorkommen, dass die Airline an einem Wochenende nicht erreichbar ist, ist es empfehlenswert, sich an Ihrem Abflughafen an die Flughafeninformation zu wenden. Sie werden dann von den Mitarbeitern vor Ort direkt mit Ihrer Airline verbunden. Dies stellt sicher, dass Sie trotz eventueller Schwierigkeiten schnell und effizient Unterstützung erhalten.

Der Online-Check-in bei Anex Tour

Buchungsnummer und Name:

Für den Web Check-in benötigen Sie in der Regel Ihre Buchungsnummer und Ihren Namen. Bei einigen Fluggesellschaften können zusätzliche Informationen wie die E-Ticket Nummer erforderlich sein.

Zeitfenster für den Web Check-in:

Der Web Check-in ist meist ab 24 Stunden bis etwa 2 Stunden vor Abflug möglich. Die genauen Zeiten können je nach Fluggesellschaft variieren.

Sonderfälle:

Für Minderjährige ohne Begleitung, Kleinkinder, Personen mit besonderen Bedürfnissen oder bei Sondergepäck und Haustieren ist es ratsam, den Check-in am Schalter vorzunehmen.

Technische Störungen:

Es kann immer wieder zu technischen Störungen kommen, daher ist ein Online-Check-In in letzter Minute nicht ratsam.

Diese Informationen bieten eine allgemeine Übersicht über den Prozess des Web Check-ins bei Anex Tour. Für spezifische Anweisungen sollten Sie die Website oder die App der jeweiligen Fluggesellschaft oder von Anex Tour konsultieren.

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Einfach buchen. Endlos genießen.

Unsere top deals für urlaub im sommer, unsere hotelempfehlungen, beliebte reiseziele für ihren pauschalurlaub, #ichwillreisen, einfach genießen. nur einmal buchen., günstig urlaub buchen, traumhafte pauschalreisen mit anex tour.

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Reservieren Sie Ihren Sitzplatz bei Anex Tour

>  HolidayCheck - alle Reiseangebote - Urlaub günstig buchen!  < *

+ Frühbucher + Last Minute + Pauschalreisen + Familienurlaub + 10 Millionen zertifizierte Hotelbewertungen Reiseexperten beraten auch telefonisch und kostenlos

>  HolidayCheck-FLEX - Sorgenfrei buchen - kostenlose Stornierung!  < *

Sie benötigen für eine Sitzplatzreservierung beim Veranstalter Anex Tour Ihren Buchungscode und Ihren Nachnamen

Sitzplätze für Zubringerflüge zu Ihrem Reiseziel bei Anex Tour rechtzeitig reservieren

Sparen Sie Zeit am Check In und wickeln Sie Ihre Sitzplatzreservierung für Ihren Flug vorab bei der Buchung oder im Nachhinein selbst ab. Einfach Plätze reservieren bei Anex Tour. Informieren Sie sich über die Kosten zu einem besonderen Sitzplatzwunsch - z.B. einem EXIT oder XL Seat oder ändern Sie Ihre Sitzplatzreservierung und buchen Sie nachträglich den gewünschten Platz. Bitte nehmen Sie dazu telefonischen Kontakt zu Anex Tour auf.

Reservieren Sie Ihren Platz wie bei der DB - der Deutschen Bahn. Für die Reservierung von Sitzplätzen im Internet benötigen Sie Ihren Airlinecode bzw. Ihren Buchungscode von Anex Tour - Diese Informationen erhalten Sie von Ihrem Reisebüro oder entnehmen Sie der Buchungsbestätigung des Reiseveranstalters. Schauen Sie bei den Frequent Ask Questions - FAQ - einfach nach den gewünschten Informationen.

Erfahren Sie mehr: Kontakt zu Ihrem Veranstalter bei weiteren Fragen oder buchen Sie ein Rail & Fly Ticket

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ANEX Tour   Reviews

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Write a review

Reviews 2.0.

1,164 total

Most relevant

All Inclusive Holiday in Crete

We spent a marvellous all Inclusive Holiday in Crete. The location was top and our friendly guide, Mr. Axel Steinmüller, was really kind and attentive and provided us with the necessary support and proposals without being too pushy. Try absolutely the Land Rover Tour to the south of Crete! For us as a family was a really interesting experience. We will for sure come back again to discover other parts of the island.

Date of experience : July 09, 2024

canceled accommodation

They check the availability of the hotel, take the money from the customer, send him a voucher and the customer goes abroad. Within less than 2 days, they will cancel the paid voucher without compensation and leave him without a refund and without the possibility of accommodation for the next 3 days. They are not interested in complaints. After three-quarters of a year, they laugh at the customer for €15. Better to avoid this travel agency.

Strongly dissapointed

Strongly dissapointed, they are just liars. Their only concern-how to take the money from a client. They can promise you anything, but what you’ll get-it’s different story. The rest? They just don’t care. I do not recommend this company, you can complain you can explain-it doesn’t matter to them. You are not a person in their eyes, just a dollar.

Complaints are not even dealt with

Complaints are not even dealt with. They fly with Mavi Göck Ramp airline. You can pray in advance that you get from A to B because there are always problems with their planes. (see BILD.DE) Apart from that, I have been waiting for almost 10 weeks for a complaint to be filed. And the worst transfer from hotel to airport. You have to be there 2 hours in advance. We had to be picked up at 4:30 PM. Right on time. Be at the airport at 7:00 PM. What does the van driver do? Takes a mandatory half-hour break to eat. We were dropped off at the airport finally at 7:30 PM. That guy didn't speak German or English only some Russian. The only thing he had translated into German via Google translate was that he wanted a tip. We were also dropped off at the wrong point so we were forced to take a taxi so that we were dropped off at the right location. At 7:55 PM. We were the last to board. It was very hot in the plane. We only got a glass of water during the flight. PEOPLE DO NOT BOOK THROUGH ANNEXTOUR, cheap is expensive. In this case a lot of stress. To date, no response to the complaint that we sent.

Date of experience : June 05, 2024

We have spent our spring holidays in Crete

We have spent our spring holidays in Crete with Anex. The transfer to and from our hotel was flawless and perfect in time. The hotel and especially the lovely staff there was awesome and the very polite and friendly guide helped us with the rental car and gave us supreme Information about the Island and locations to visit. Overall splendid😁

Date of experience : April 15, 2024

Anex Tour refund problems

**Edit: After urgency they refunded whole cost. Stars changed from 1 to 3. Anex tour is one big scam travel agency. We booked a tour, canceled it on the same day and still haven't received the money. It's been almost a year. Support replied that they were forwarding it to a certain department, but no response since then. We have been ripped off and Invia should be ashamed of themselves for delivering tours through such a dubious company.

Date of experience : September 07, 2023

Egoistic Drivers and Travel Agents who dont speak english

We stayed in Thailand, Moracea Hotel, when the Anex Tour Bus arrived they completely blocked all incoming traffic to the hotel and didnt care about shiet. We waited for our taxi and seen it but it couldnt get in. Travel agent stormed past us, they took all the their time unloading luggage mind you, the bus driver could have driven into the hotel parking spot. When we talked to him he ignored us.

Date of experience : July 04, 2023

Scammers!!!

Very bad company! Do not buy anything from them, they are scammers!!!

Date of experience : July 04, 2024

we had a trip booked through an annex employee who gave us wrong information. after reviewing our complaint, they wrote to us from the annex that we should solve the problems with the agency through which we went on the trip, that they do not take responsibility. We were deceived by their person who gave us wrong information, because of which we had to pay extra for the trip! How can they say that they are not responsible. the change did not occur in the implementation of the trip, but in the information he gave us.

Date of experience : September 01, 2023

Zero customer Support - Be aware

It is simple, if you need to call or any support from them you will understand this ULTRA low score! They do not focus on customer support, like answering emails or waiting 30+ min to get your call answered (observation - there is not urgent support). In another words, if you got all 100% ok, that is good you will not need them, however, if you have a simple inquiry you are ALONE! They should spent less money on advertising and more on customer support. This company never again!!!

Date of experience : April 23, 2023

I do not recommend Anex tour

My husband and I booked our holidays in Turkey with Anex tour. They offered us during the first day small daily trips. The main problems were: 1) the prices were overrated compared with other local agencies. However we hadn't that information when we agreed for the trip, and they wanted the payment fast, in the same day. 2) after 2 days I canceled that trip because I wasn't feeling well because of the pregnancy. I asked for a refund but they gave nothing. Firstly their argument to deny the payment was late notification, and secondly they ask for document to prove my sickness. I think that this agency wants just to steal money from the tourist.

Date of experience : July 20, 2023

Professional

Very Correct and Professionalcompany. I had a booking of hotel then I cancelled. They refund me back the full amount wit the reasonable time. I will use Anex service next time. Thank you very much Anex !

Date of experience : February 26, 2024

Guys stay away from this Turkish tour guide. They will never assist you if you need help. They left me stranded on Dominican island without any assistance or even offer a return ticket back because I got Covid. I had to pay a one way return ticket for over 1000 usd. They will take your money and leave you like garbage in a bin.

Date of experience : January 08, 2022

I DO NOT RECOMMEND Anex Tour

I DO NOT RECOMMEND Anex Tour. In April 2023 we had a trip from Prague to Turkey through them and we got a delegate named Caglar K. He robbed us of our money, then ignored calls and messages. We tried to resolve the situation directly through the agency, where repeatedly no one answered the phone and no one responded to emails either. We contacted Invia to help us ( they brokered a tour with Anex) and unfortunately nothing has been resolved yet. Anex Tour and their delegate Caglar K. robbed us of 150€ for a trip that, through his fault, did not take place and there was no refund. It ruined the last 3 days of our trip and we still came home poorer.

Date of experience : July 12, 2023

Never ever book again with Anex tours

Customer service is unreachable Average waiting time 1 hour When you eventually have someone on the phone they give you a wrong answer or say they can't help. After a few calls I ended up with someone that did help me ( total call time 3,5 hours from Holland to Germany). Send numerous emails: NO reply Send Facebook message: NO reply Their representative in Hurgada knows absolutely nothing . Waist of energy and time to talk to this man. Sorry I never book with this company again They book the trip , send the papers and that's it. Don't expect any service at all

Date of experience : May 07, 2022

I wouldn't recommend this company…

I wouldn't recommend this company because the adventure started from our arrival at the hotel. Our flight was delayed, therefore the guide left us with the Turkish driver who did not know any languages either Russian or English. We had a group of 18 people from different hotels, so the driver asked the GPS how to get to the hotels and it took 3 hours of going in rounds. We were extremely exhausted when he left us at the wrong hotel and went away. We had to take the taxi and paid quite a lot of money because it was 30 minutes to our hotel by taxi. The guide from Anex Tour said that they would not give us the refund even though we gave him the receipt from the taxi driver.

Date of experience : September 03, 2022

We are writing to express our dissatisfaction with the tour we booked with you on 24.04.2023. We bought two vouchers from you for 100€ each, but later we discovered that the same tour was offered for others travelers for 85€. Furthermore, we were not informed about the details of the tour itinerary. We expected a pleasant and relaxing day trip, but instead we had to wake up at 3:55 am and spend more than 16 hours on the road. We had to stop at a store, a wine tasting, and two restaurants that were not part of our original plan. We had a Russian-speaking guide. She was nice! We were very disappointed and exhausted by this experience. We did not get what we paid for and what we expected from your agency. We request a full refund of our vouchers or a compensation of 15€ per person for the difference in price and the inconvenience caused. We hope you will take our complaint seriously and respond to us as soon as possible.

Date of experience : April 26, 2023

Customer service is a big zero

Customer service is a big zero! I called the customer service in Düsseldorf. First, they kept me waiting forever till someone answered the call. Then, the woman (with very poor German) had absolutely no idea how to handle my request. She put me several times on hold, finally said, she would call me back as she need to speak to her colleague. When she called me back, she had a solution, all was good and settled. 10 minutes later, she called me back again and informed that what she said was not possible any more, our request would cost now more than 300 euros extra. Ridiculous!

Date of experience : May 30, 2023

Anex Tour can be even better

We, 2 persons, chose Anex Tour for Egypt (Sharm El Sheikh) travel on January 23-31, 2022. The overall travel experience is pretty much positive - Anex Tour agents are taking care and all the formalities during entire trip. After our arrival Anex Tour employee advertised several possible tours organized by agency. We have decided to align with Anex Tour employee dates, conditions and order one of the offers that we were interested in. Then suddenly we found out that our travel date is deferent that was agreed with Anex Tour. As we found out from Anex Tour employee it happened due to lack of the free place for needed date. We were surprised as we have informed employee regarding specific week day and time that fit our schedule and it was almost one week before the trip. It happened that nobody from Anex Tour side was asking for our approval for changing trip date. Unfortunately agency was not able to do a refund or add us to the list of tourists who travel on agreed at the beginning date. Long story short - keep an eye on Anex Tour in order to get what you are expecting and agreed with them. It will help to avoid miss understanding and do your trip even better.

Date of experience : February 03, 2022

Wthell?!?! I wanted to book a trip with my friend to Turkey and I “paid” for it on Check24! Then I couldn’t find my booking nor the reservation number so I thought okay it didn’t went through so I didn’t care about it anymore but after 7 months they send me Mahnung for over 500€ that I have to pay but I’m like.. for fuckn what?!?! I didn’t go anywhere cause their system is fcked up!!!! Not normal!!!!!

Date of experience : October 24, 2023

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ANEX Tour Latvia   

SIA "BALTIC WORLD" Reģ. nr 40203448185 Licences Nr.: T-2023-5

Elizabetes 31-3, Rīga, LV-1010

Darba laiks: P. - Pt | 09:00–18:00 St. : Brīvs Sv. : Brīvs

Piezvani mums: +37166660069

E-mail: [email protected]

Anex Tour Tourism

• Has a website
• Photo available
• Payment by credit cards
• Abu Baker Al Siddique Abu Hail ADCB Airport Terminal 1 Airport Terminal 3 Al Furjan Al Ghubaiba Al Jadaf Al Khail Al Nahda Al Qiyadah Al Qusais Al Ras Al Rigga Baniyas Square Burj Khalifa / Dubai Mall BurJuman (Green Line) BurJuman (Red Line) Business Bay Centrepoint City Centre Deira Creek Danube Discovery Gardens DMCC Dubai Airport Free Zone Dubai Health Care City Dubai Internet City Dubai Investment Park Emirates Emirates Towers Energy Equiti Etisalat by E& Expo 2020 Financial Centre GGICO Gold Souq Ibn Battuta Jabal Ali Jumeirah Golf Estates Mall of the Emirates Mashreq Max Onpassive Oud Metha Salah Al Din Sharaf DG Sobha Realty Stadium The Gardens UAE Exchange Union (Green Line ) Union (Red Line) World Trade Centre

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• Open right now
• Open 24 hours
• At the specified time

Tourist service

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Bucher reisen, ferien touristik.

ANEX Tour   Reviews

In the Tour Agent category

Visit this website

Company activity See all

Write a review

Reviews 2.0.

1,164 total

Most relevant

All Inclusive Holiday in Crete

We spent a marvellous all Inclusive Holiday in Crete. The location was top and our friendly guide, Mr. Axel Steinmüller, was really kind and attentive and provided us with the necessary support and proposals without being too pushy. Try absolutely the Land Rover Tour to the south of Crete! For us as a family was a really interesting experience. We will for sure come back again to discover other parts of the island.

Date of experience : 09 July 2024

canceled accommodation

They check the availability of the hotel, take the money from the customer, send him a voucher and the customer goes abroad. Within less than 2 days, they will cancel the paid voucher without compensation and leave him without a refund and without the possibility of accommodation for the next 3 days. They are not interested in complaints. After three-quarters of a year, they laugh at the customer for €15. Better to avoid this travel agency.

Strongly dissapointed

Strongly dissapointed, they are just liars. Their only concern-how to take the money from a client. They can promise you anything, but what you’ll get-it’s different story. The rest? They just don’t care. I do not recommend this company, you can complain you can explain-it doesn’t matter to them. You are not a person in their eyes, just a dollar.

Complaints are not even dealt with

Complaints are not even dealt with. They fly with Mavi Göck Ramp airline. You can pray in advance that you get from A to B because there are always problems with their planes. (see BILD.DE) Apart from that, I have been waiting for almost 10 weeks for a complaint to be filed. And the worst transfer from hotel to airport. You have to be there 2 hours in advance. We had to be picked up at 4:30 PM. Right on time. Be at the airport at 7:00 PM. What does the van driver do? Takes a mandatory half-hour break to eat. We were dropped off at the airport finally at 7:30 PM. That guy didn't speak German or English only some Russian. The only thing he had translated into German via Google translate was that he wanted a tip. We were also dropped off at the wrong point so we were forced to take a taxi so that we were dropped off at the right location. At 7:55 PM. We were the last to board. It was very hot in the plane. We only got a glass of water during the flight. PEOPLE DO NOT BOOK THROUGH ANNEXTOUR, cheap is expensive. In this case a lot of stress. To date, no response to the complaint that we sent.

Date of experience : 05 June 2024

We have spent our spring holidays in Crete

We have spent our spring holidays in Crete with Anex. The transfer to and from our hotel was flawless and perfect in time. The hotel and especially the lovely staff there was awesome and the very polite and friendly guide helped us with the rental car and gave us supreme Information about the Island and locations to visit. Overall splendid😁

Date of experience : 15 April 2024

Anex Tour refund problems

**Edit: After urgency they refunded whole cost. Stars changed from 1 to 3. Anex tour is one big scam travel agency. We booked a tour, canceled it on the same day and still haven't received the money. It's been almost a year. Support replied that they were forwarding it to a certain department, but no response since then. We have been ripped off and Invia should be ashamed of themselves for delivering tours through such a dubious company.

Date of experience : 07 September 2023

Egoistic Drivers and Travel Agents who dont speak english

We stayed in Thailand, Moracea Hotel, when the Anex Tour Bus arrived they completely blocked all incoming traffic to the hotel and didnt care about shiet. We waited for our taxi and seen it but it couldnt get in. Travel agent stormed past us, they took all the their time unloading luggage mind you, the bus driver could have driven into the hotel parking spot. When we talked to him he ignored us.

Date of experience : 04 July 2023

Scammers!!!

Very bad company! Do not buy anything from them, they are scammers!!!

Date of experience : 04 July 2024

we had a trip booked through an annex employee who gave us wrong information. after reviewing our complaint, they wrote to us from the annex that we should solve the problems with the agency through which we went on the trip, that they do not take responsibility. We were deceived by their person who gave us wrong information, because of which we had to pay extra for the trip! How can they say that they are not responsible. the change did not occur in the implementation of the trip, but in the information he gave us.

Date of experience : 01 September 2023

Zero customer Support - Be aware

It is simple, if you need to call or any support from them you will understand this ULTRA low score! They do not focus on customer support, like answering emails or waiting 30+ min to get your call answered (observation - there is not urgent support). In another words, if you got all 100% ok, that is good you will not need them, however, if you have a simple inquiry you are ALONE! They should spent less money on advertising and more on customer support. This company never again!!!

Date of experience : 23 April 2023

I do not recommend Anex tour

My husband and I booked our holidays in Turkey with Anex tour. They offered us during the first day small daily trips. The main problems were: 1) the prices were overrated compared with other local agencies. However we hadn't that information when we agreed for the trip, and they wanted the payment fast, in the same day. 2) after 2 days I canceled that trip because I wasn't feeling well because of the pregnancy. I asked for a refund but they gave nothing. Firstly their argument to deny the payment was late notification, and secondly they ask for document to prove my sickness. I think that this agency wants just to steal money from the tourist.

Date of experience : 20 July 2023

Professional

Very Correct and Professionalcompany. I had a booking of hotel then I cancelled. They refund me back the full amount wit the reasonable time. I will use Anex service next time. Thank you very much Anex !

Date of experience : 26 February 2024

Guys stay away from this Turkish tour guide. They will never assist you if you need help. They left me stranded on Dominican island without any assistance or even offer a return ticket back because I got Covid. I had to pay a one way return ticket for over 1000 usd. They will take your money and leave you like garbage in a bin.

Date of experience : 08 January 2022

I DO NOT RECOMMEND Anex Tour

I DO NOT RECOMMEND Anex Tour. In April 2023 we had a trip from Prague to Turkey through them and we got a delegate named Caglar K. He robbed us of our money, then ignored calls and messages. We tried to resolve the situation directly through the agency, where repeatedly no one answered the phone and no one responded to emails either. We contacted Invia to help us ( they brokered a tour with Anex) and unfortunately nothing has been resolved yet. Anex Tour and their delegate Caglar K. robbed us of 150€ for a trip that, through his fault, did not take place and there was no refund. It ruined the last 3 days of our trip and we still came home poorer.

Date of experience : 12 July 2023

Never ever book again with Anex tours

Customer service is unreachable Average waiting time 1 hour When you eventually have someone on the phone they give you a wrong answer or say they can't help. After a few calls I ended up with someone that did help me ( total call time 3,5 hours from Holland to Germany). Send numerous emails: NO reply Send Facebook message: NO reply Their representative in Hurgada knows absolutely nothing . Waist of energy and time to talk to this man. Sorry I never book with this company again They book the trip , send the papers and that's it. Don't expect any service at all

Date of experience : 07 May 2022

I wouldn't recommend this company…

I wouldn't recommend this company because the adventure started from our arrival at the hotel. Our flight was delayed, therefore the guide left us with the Turkish driver who did not know any languages either Russian or English. We had a group of 18 people from different hotels, so the driver asked the GPS how to get to the hotels and it took 3 hours of going in rounds. We were extremely exhausted when he left us at the wrong hotel and went away. We had to take the taxi and paid quite a lot of money because it was 30 minutes to our hotel by taxi. The guide from Anex Tour said that they would not give us the refund even though we gave him the receipt from the taxi driver.

Date of experience : 03 September 2022

We are writing to express our dissatisfaction with the tour we booked with you on 24.04.2023. We bought two vouchers from you for 100€ each, but later we discovered that the same tour was offered for others travelers for 85€. Furthermore, we were not informed about the details of the tour itinerary. We expected a pleasant and relaxing day trip, but instead we had to wake up at 3:55 am and spend more than 16 hours on the road. We had to stop at a store, a wine tasting, and two restaurants that were not part of our original plan. We had a Russian-speaking guide. She was nice! We were very disappointed and exhausted by this experience. We did not get what we paid for and what we expected from your agency. We request a full refund of our vouchers or a compensation of 15€ per person for the difference in price and the inconvenience caused. We hope you will take our complaint seriously and respond to us as soon as possible.

Date of experience : 26 April 2023

Customer service is a big zero

Customer service is a big zero! I called the customer service in Düsseldorf. First, they kept me waiting forever till someone answered the call. Then, the woman (with very poor German) had absolutely no idea how to handle my request. She put me several times on hold, finally said, she would call me back as she need to speak to her colleague. When she called me back, she had a solution, all was good and settled. 10 minutes later, she called me back again and informed that what she said was not possible any more, our request would cost now more than 300 euros extra. Ridiculous!

Date of experience : 30 May 2023

Anex Tour can be even better

We, 2 persons, chose Anex Tour for Egypt (Sharm El Sheikh) travel on January 23-31, 2022. The overall travel experience is pretty much positive - Anex Tour agents are taking care and all the formalities during entire trip. After our arrival Anex Tour employee advertised several possible tours organized by agency. We have decided to align with Anex Tour employee dates, conditions and order one of the offers that we were interested in. Then suddenly we found out that our travel date is deferent that was agreed with Anex Tour. As we found out from Anex Tour employee it happened due to lack of the free place for needed date. We were surprised as we have informed employee regarding specific week day and time that fit our schedule and it was almost one week before the trip. It happened that nobody from Anex Tour side was asking for our approval for changing trip date. Unfortunately agency was not able to do a refund or add us to the list of tourists who travel on agreed at the beginning date. Long story short - keep an eye on Anex Tour in order to get what you are expecting and agreed with them. It will help to avoid miss understanding and do your trip even better.

Date of experience : 03 February 2022

Wthell?!?! I wanted to book a trip with my friend to Turkey and I “paid” for it on Check24! Then I couldn’t find my booking nor the reservation number so I thought okay it didn’t went through so I didn’t care about it anymore but after 7 months they send me Mahnung for over 500€ that I have to pay but I’m like.. for fuckn what?!?! I didn’t go anywhere cause their system is fcked up!!!! Not normal!!!!!

Date of experience : 24 October 2023