June 1, 2020
Due to travel restrictions, plans are only available with travel dates on or after
Due to travel restrictions, plans are only available with effective start dates on or after
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How to File a Claim
To get reimbursed for losses covered by your travel insurance plan, you’ll need to file a claim. Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.
Transcript:
The Allianz Global Assistance online claims portal makes it easy to quickly and securely file a claim.
In this video, we'll walk you through our simple, 4-step process:
- First, we'll help you identify your Claim Type.
- Next, we'll gather some of your Claim Details.
- Then you can Submit Documents to support your claim details.
- Lastly, tell us your preferred Payment Type for any approved claims.
Begin the claims submission process by selecting your plan type from the drop-down menu, then enter your email address OR your policy number. Next, enter either your departure date or the date you purchased your policy.
Before you click "Submit," take a look at the Claim Documentation Checklist . This will tell you which documents you'll need to submit to support your claim.
Review your contact information.
Did the incident occur during or before your planned event?
Under "Type of Claim," select the situation that best describes your claim. For more details, click the Question Mark icon next to each claim type.
Under "Reason for Claim," select the reason that best fits your claim and then select the date that the incident occurred.
Next, we ask you to briefly describe what happened.
If the reason for your claim is medical in nature, we'll ask you to provide a few more details. Please note that sometimes, additional information is required for medical claims. If we need more information, we'll let you know.
Under "Claimed Expenses," we'll add up all the covered, pre-paid expenses you lost.
Then, submit documents to support your claim. If you don't have everything you need, you can submit your claim and add the documents later. Once we receive your supporting documents, we'll be able to review your claim.
Before submitting your claim, choose how you'd like to receive payment: by check, on your debit card, or by direct deposit. Selecting direct deposit is the fastest way for us to deliver your payment. Once your claim is processed and approved for reimbursement, we'll send payment by your selected method.
You've successfully submitted your claim! You can check your claim status anytime online or on our TravelSmart app.
Thank you for choosing Allianz Global Assistance. If you have any questions, please contact our award-winning Customer Care Team at 1-866-884-3556 .
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Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.
Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or [email protected] .
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New Wording now LIVE
Our new Corporate Travel Wording is now available. Some of the Key coverage enhancements include:
- Cover for up to 250 Domestic and 80 International trips available on the WebRater
- Two options of accidental death and capital benefits sum insured of $250,000 and $500,000
- 85 years Age Limit
DUAL's Coverage
Our Corporate Travel policy is specifically designed to focus on the business travel component of the policy. The policy includes an age limit of 85 years and private travel cover interstate and overseas for defined persons including sole traders and partners. Click on the Profile to learn about the key policy features.
Importantly, our partner Australasian Assistance provides medical, travel and security assistance services for DUAL policyholders 24/7 around the world.
Our trusted and dedicated team works day and night, 24-hours a day, 365 days a year to help and protect travellers and expatriates whilst they are away from home.
Our Corporate Travel Insurance is designed to provide coverage to travellers through one easy to manage policy.
Instant quotations and bindings are now available through the WebRater for up to 250 Domestic and up to 80 International trips. Alternatively our dedicated Accident & Health Underwriters can provide tailored Corporate Travel quotations to meet a client's specific needs.
For further information about this product and whether it may be suitable for you, please also refer to our Target Market Determination, available here.
For more information, contact your local Underwriter.
- DUAL Assist Digital Card
Read more on our DUAL Assist Emergency Assistance and download DUAL Assist Digital Card here .
All Wordings are LIVE on the WebRater so get quoting today!
Please Note: Any DUAL New Business quote generated on or after 1st October 2021 will have terms issued on the new wordings.
Accident and Health Claims
DUAL’s Accident and Health claims are managed by specialist third party claims handlers with significant industry experience. For further information on our Accident and Health claims handling, click here .
What is Corporate Travel?
Check out our short educational video explaining the key benefits of purchasing Corporate Travel.
Document Downloads
Policy wordings.
- Corporate Travel Policy Wording
Proposal Forms and NCDs
- Corporate Travel WebRater Proposal Form
Fact Sheets
- 5 Top Corporate Travel Claims
- Accident and Health Declined Claims Examples
- Corporate Travel Changes to Cover
- Corporate Travel Checklist
- Corporate Travel Claim Portal User Guide
- Corporate Travel Claims Scenarios
- Corporate Travel Fact Sheets
- Corporate Travel Pandemic Fact Sheet
- Corporate Travel Product Profile
- Corporate Travel WebRater Limits Amended
- DUAL Emergency Assist Brochure
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5 Blue St. North Sydney NSW, 2060, Australia 1300 728 997
Last Updated: 07/06/2023 COPIED TEXT FROM: https://csnet.azurewebsites.net/
.... is a highly experienced and independent provider of claims management and TPA services. Headquartered in Sydney and employing over ... personnel, the company has been providing value-added services to insurers, underwriting agencies, coverholders, brokers and self-insured corporations for over ... years.
Claims Management
AFA Insurance can offer claims management services across various lines including:
- Expatriate and inpatriate
- Corporate and private travel
- Group personal accident and income protection
- Journey and volunteer accident
- Public and product liability
Delivering claims solutions across a wide range of industries and programs requires more than just good management. At AFA, we take a focused approach that also accounts for a range of elements, including:
- Early loss and incident notification
- Early assessment and action planning
- Sound reserving philosophy
- Maximising subrogation and recovery opportunities
- Validation of quantum and costs
- Engagement and discussion with clients
- Sound negotiation
- Full range of claim payment options
- Tailored reporting
- Instant data access
Should you need to submit a claim, please do so via your employer’s on-line portal (if active) or alternatively download the applicable form. Find out more about our claim process .
Online Claims & Administration Solutions
AFA can provide claimants and employers with access to technology platforms for:
- Expat and inpat programs
- Travel programs
- Income protection programs
- Sports and non-Medicare medical programs
Clients can deploy a standalone portal or integrate all of the options noted above depending upon requirements.
Benefits for administrators:
- Access to bespoke reports
- Each site is personalised to client
- Enables control by providing real time access to program information
- Centralised management tool for Accident and Health insurance programs
- End of assignment notification option
- High level security – on site hosting, encryption, secure access
Benefits for claimants and members:
- Online, secure and easy to use
- Makes claiming a quick and easy process
- Minimal screens, drop down options, upload documents
- Fast turnaround – claim to payment
- Claims entered directly into administrators queue
- Track status of claims
- Repository for documents, booklets, and other collateral
- Direct access to system administrator
Forms, Policies & Processes
Please submit your claims via your employer’s online portal if this is active. Otherwise please download the applicable claim form below.
For more detail regarding our claims process, see link below:
For information regarding our privacy policy and complaints process, see links below:
For information about The General Insurance Code of Practice, visit: http://codeofpractice.com.au/
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COMMENTS
How to lodge a Corporate Travel Claim Form - lodged claim on CSN portal h ttps://travel.csnet.com.au or send claim form through to [email protected]. How to lodge an Accident and Sickness claim form - complete the relevant claim form and send to [email protected]. Phone: 02 9259 8222. Email: [email protected].
6 AFA Claim Form November 2014 1.6 Declaration and Information Authorities I understand that AFA Pty Ltd (ABN 83 067 084 33, AFS License No. 247122) and its appointed third party administrator, Corporate Services Network (CSN) may need to access, collect and disclose information about me in order to be able to assess my claim for benefits.
overview. AFA's Corporate Travel Insurance is designed to reflect the complexity of risks that come with business trips. Whether it's a volcanic eruption, an air traffic controllers' strike or a natural disaster that interrupts your employee's travel plans, our policies are designed to help your people cope, recover and get back on ...
Whether you're a carpenter, electrician, plumber or other tradie, our Liability insurance and cover for loss or damage of tools, can help protect your business. CALL 1300 728 997.
le for reimbursement under this policy.To be eligible for reimbursement, Internal Revenue Service requires receipts. for all expenditures that are over $25. However, all costs must be itemized on the reimbursement form and a detailed receipt s. owing items purchased must be attached. IRS also requires the date of the expenditure, the business pur.
T. +61 2 9251 8700. F. +61 2 9252 4385. [email protected] This section is to be completed ONLY where the event has occurred AFTER THE COMMENC. NT of the Insured Travel. Medical Receipts will be require. o accompany this section. We reserve the right to call for all details of medical history of the claimant, or the person whose ...
The Allianz Global Assistance online claims portal makes it easy to quickly and securely file a claim. In this video, we'll walk you through our simple, 4-step process: First, we'll help you identify your Claim Type. Next, we'll gather some of your Claim Details. Then you can Submit Documents to support your claim details.
The Hartford also provides administrative and claim services for employer leave of absence programs and self-funded disability benefit plans. LC-7564-9. Page 1 of 5. 12/2022. Signature - Please read the statement that applies to your state of residence and sign the bottom of the second page.
AHI's Corporate Travel policies are carefully designed to protect you and your business, so you can focus on what matters most. When the unexpected interrupts your itinerary, it's vital that you can trust your corporate travel cover to be as reliable, flexible and agile as your business. Whether you're travelling locally or abroad, AHI ...
Our new Corporate Travel Wording is now available. Some of the Key coverage enhancements include: Cover for up to 250 Domestic and 80 International trips available on the WebRater. Two options of accidental death and capital benefits sum insured of $250,000 and $500,000. 85 years Age Limit.
If Yes, please give any claim details and attach an up to date claims experience Period of insurance From: To: Business Travel Declaration: Page 2 of 6 DECLARATION FORM Corporate Travel ... DECLARATION FORM Corporate Travel Sydney Melbourne Brisbane Perth Accident & Health International Underwriting Pty Ltd (AHI) ABN: 26 053 335 952 AFS Licence ...
Please complete the following form to submit your claim. Name: Order Number (if applicable): E-mail Address: Description of issue: Upload photo(s): Maximum file size: 8Mbyte (the total of all attached files) Add more + ... AFA Stores - 1085 Morris Avenue Suite 5D Union NJ 07083 ...
Claims Management. AFA Insurance can offer claims management services across various lines including: Expatriate and inpatriate; Corporate and private travel; Group personal accident and income protection; Journey and volunteer accident; Public and product liability
Corporate Travel Claim Form v.1 Lost, Stolen or Damaged Baggage and Pesonal Effects (complete if applicable) • If the loss or damage occurred whilst in the care of a carrier (airline, bus company, etc.), the carrier must be notified, and a Property Irregularity Report must be submitted with this claim form
Corporate Travel Proposal Form Page 1 of 4 Corporate Travel Proposal Form ZU24322 - V1 06/22 - PCUS-018717-2022 Insured details Name of Insured Broker State ... Any incurred claims over the past 3 years? Yes No If yes, please provide details below Additional information ...
Claim Notification. This claims website has been set up to help our customers who prefer to submit their claim details online. In order for us to review your claim, please provide the following details: Details. Country of Residence. Servicing Language. Benefit you are claiming for. Please choose the best option that applies to your situation ...
CORPORATE TRAVEL INSURANCE CLAIM FORM. NOTIFICATION OF A CLAIM OR CIRCUMSTANCE THAT MAY GIVE RISE TO A CLAIM. YOUR INFORMATION. BHSI Policy Number: Name of Your Employer: Your Full Name: Your Position: CEO CFO COO CRO CIO Director Head of HR GM Company Secretary Employee Contractor If none of the above positions, please specify (e.g. Spouse or ...
WebRater Proposal Form: Corporate Travel Insurance 01.23 3 ... 11. s the Insured notified Corporate Travel claims of either: Ha a. e than 2 claims of any value; OR mor b. y number of claims, with a total incurred value exceeding $3,000? an Yes [ ] No [ ] If YES, do the claims notified have a total incurred value of less than $5,000? ...
Claims managed by Corporate Services Network (CSN, AR No. 00129467) as Authorised Representative of Gallagher Bassett Services Pty Ltd (AFSL No. 50867). Accident Health Travel Claim Form AU anuary 2024 ... Accident Health Travel Claim Form AU anuary 2024 4. CLAIM FOR BAGGAGE, MONEY AND OTHER ITEMS Type of claim - select one or more Loss ...
AFA Claim Form 6 1.6 Declaration and Information Authorities I understand that AFA Pty Ltd (ABN 83 067 084 333, AFS License No. 247122) may need to access, collect and disclose information about me in order to be able to assess my claim for benefits. In order to do so, I (insert your full name here) of (your address) Suburb/town Postcode State
Claims Form: Corporate Travel Insurance ÿ .2 8: Section 12: Claim Lodgement Details. PLEASE FORWARD CLAIM DETAILS USING ONE OF THE FOLLOWING LODGEMENT PROCESSES (Please keep a copy of all documents sent to CSN) Postal Address: Corporate Services Network: GPO Box 4276. Sydney, NSW 2001. Email Address: [email protected]:
To sign up for CSUF Employee Direct Deposit for travel reimbursement, complete form below: Reviewed By. Date. Accounts Payable/Travel Staff and Faculty Reimbursement Direct Deposit Authorization Form. (16) PURPOSE OF TRIP, REMARKS, AND DETAILS (Attach all required receipts and documentation)