sample resume for travel agency manager

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5 Travel Agent Resume Examples Made for 2024

Travel Agent Resume

• Travel Consultant
• Travel Coordinator
• Travel Manager
• Travel Agent No Experience
• Write Your Travel Agent Resume

When people need help booking flights, planning itineraries, or fielding last-minute curve balls, you’re there to help keep everything in order. You also might provide recommendations for other amenities customers or executives hadn’t thought of, like the ideal hotel accommodations or vehicle rentals.

But how should a travel expert like you express your abilities on a resume ? How can you tell recruiters precisely what they want to know about you as a candidate?

Hey, we’ve got this. After years of helping professionals like yourself in the travel industry, we’ve coordinated our travel agent resume examples and a cover letter maker to help you plan your trajectory!

or download as PDF

Why this resume works

• In this regard, achievements such as a 16% reduction in booking time, a two-minute decrease in document processing time, and more are music to the ears of recruiters.

Travel Consultant Resume

• Like Seraphina, go for an official format that allows you the room to showcase your achievements without adding clutter between bullet points.

Travel Coordinator Resume

• How about creating a one-page travel coordinator resume? You heard that right. This strategy makes it easy for the hiring team to scan your piece without having to go to the next page.

Travel Manager Resume

• As you do this, use a reverse chronological order to illustrate your industrious journey rising through the ranks. To boost your application, pick and share the most impactful achievements in your previous roles.

Travel Agent No Experience Resume

• Find a role such as a customer service representative and use it as your anchor to sell your skills and potential to employers.

Related resume examples

• Event planner
• Hospitality
• Customer service
• Receptionist
• Real estate agent

Tailor Your Travel Agent Resume to the Job Description

So, are you applying for a job involving more consultation or managerial duties? Make sure your resume emphasizes the most relevant skills you have to the original job listing!

Basically, the magic potion here is the mix of “skills you already have” that overlap with “skills the job description wants”. Do they ask more for clerical skills or in-depth consultation abilities?

Match your know-how with the same niche that the job requirements highlight, and switch out which skills you feature for each job description to ensure that section is always top-notch!

Need some ideas?

15 popular travel agent skills

• Itinerary Planning
• Zoho Expense
• TravelWorks
• Concur Travel
• FlightAware

Your travel agent work experience bullet points

While the job description is a priceless source of insight when it comes to what the company’s looking for, recruiters want to see your ability to solve problems and overcome obstacles.

In other words, don’t just repeat the job requirements as experience points. Frame your experiences as “Here’s how I did this!” and not “Yeah, I can do that.” Look at the organization’s website if you need additional inspiration for current obstacles that are similar to issues you’ve solved before, and set your success off with active verbs and language.

And don’t forget to substantiate your awesome work experience with metrics! Quantifiable data can transform the credibility of your travel agent resume, especially since you work with so much of it each time you budget for a trip or organize notes for an itinerary.

• ROI improvements show your ability to optimize travel budgets
• Savings in dollars highlight your budgets skills, too, alongside your ability to boost profits
• Increased return percentages demonstrate how you keep clients coming back next trip!
• Positive customer feedback ratings show off your soft skills and professionalism

See what we mean?

• Reduced customer complaints by 17% through proactive customer engagement and issue resolution
• Collaborated with the sales team to generate leads that contributed to $252.1K revenue growth
• Managed a travel budget of $2.4 million, ensuring compliance with financial guidelines and achieving a 98% budget utilization rate
• Utilized Deem’s expense management system to track and reconcile travel expenses, resulting in a 36-hour reduction in reimbursement processing time
• Enhanced booking accuracy by meticulously verifying and cross-referencing flight information using FlightAware

9 active verbs to start your travel agent work experience bullet points

• Collaborated

3 Tips for Writing a Travel Agent Resume if You Have Limited Experience

• If you’re just starting out as a travel agent, you might need an itinerary of your own. Consider using an objective statement on your resume! This concise paragraph should outline why you want the job and provide some excellent scheduling and interpersonal skills that qualify you for it.
• Of course, you’ll want to mention a degree like Tourism and Hospitality Management, but you can also list relevant accomplishments from school. If you have an excellent GPA, took additional relevant courses, or earned any academic achievements, these can help make up for limited experience.
• The same idea from our previous tip also applies to internships! Let recruiters know if you completed any internships, similar activities, or even volunteer initiatives related to travel or hospitality. Not every qualification has to be a paid job to still count in your favor!

3 Tips for Writing a Travel Agent Resume if You Already Have Some Experience

• You don’t want an overcrowded resume any more than you’d want to overbook someone’s travel calendar! You want to have a little breathing room, so limit your work experience section to just three or four of your most relevant jobs.
• If you’ve had a few years of experience as a travel agent, consultant, or similar role, you don’t need to depend as much on academic experiences for credibility. Focus more on your professional achievements in the workforce and highlight examples of how you’ve overcome relevant obstacles!
• Now’s a good time to weigh the pros and cons of a resume summary . If you’ve had plenty of experience in one role (or several similar ones), you might be able to eliminate some redundancy and tie it all together with a summary. But if you have many diverse experiences demonstrating your prowess, you might not need one.

We know it can be tough, but keep to a one-page resume ! You probably have loads of stories to share about how you knocked that one travel budget out of the water, but recruiters crave brevity. If you’re having trouble staying within the one-page limit, set some experiences aside for a cover letter.

Your metrics should fortify the final impact of your skills. What results did you create with your ability to book flights quickly and find the perfect little Airbnb just in time? Look for quantifiable data that strengthens your final point and avoid free-floating numbers like headcounts or booking quantities.

Yes, please! Whether you have just one or several, include additional credentials like a Certified Travel Counselor (CTC) or a Certified Cruise Counselor (CCC). Not only do they emphasize your industry niche, but they demonstrate your ambition as well.

• • Developed and executed more than 30 high-end travel programs annually, tailoring experiences to client needs and consistently receiving 95% positive feedback.
• • Managed rooming lists and participant details for groups of up to 200, securing optimal accommodations and logistics arrangements.
• • Negotiated contracts with over 50 suppliers per year, obtaining favorable terms and amenities, leading to a 20% increase in customer loyalty.
• • Implemented strategic improvements to the booking process, increasing efficiency by 25% which enhanced customer satisfaction rates.
• • Led a team of 5 travel associates, fostering a collaborative environment and enhancing team productivity by 30%.
• • Oversaw a budget of $5M, ensuring all financial obligations were met and exceeded revenue targets by 15% for three consecutive years.
• • Spearheaded the design and launch of 20 unique travel packages tailored to various market segments, increasing sales by 40% within the first year.
• • Collaborated with cross-functional teams to deliver seamless travel experiences, reducing customer grievances by 60%.
• • Coordinated the implementation of a client feedback system, leading to a 35% improvement in service quality.
• • Secured partnerships with key industry suppliers, enhancing the value offering and resulting in a 25% growth in customer retention.
• • Managed program financials, achieving a 10% reduction in expenses through strategic vendor negotiations and budget control.
• • Identified and captured new client opportunities, increasing group sales by 50% within the first two years.
• • Collaborated with suppliers to create exclusive travel experiences, enhancing client satisfaction and repeat business.
• • Assisted in the development of pricing models for group packages, contributing to a 15% increase in profitability.
• • Managed complex itineraries for groups ranging from 10 to 50 travelers, ensuring a smooth and memorable travel experience.

5 Travel Manager Resume Examples & Guide for 2024

Your travel manager resume ought to display a robust understanding of travel logistics and itinerary planning. Demonstrate your proficiency in negotiating with vendors and suppliers to underscore your skill in cost management. Highlight your experience with travel management software and tools to show your technological adeptness. Ensure to include your ability to handle emergency situations, reflecting your adaptability and problem-solving skills.

Resume Guide

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

As a travel manager, articulating the breadth of your logistical coordination skills and industry-specific knowledge in a resume can be quite challenging. Our guide provides targeted advice on how to harness the power of action verbs and metrics to vividly showcase your expertise and stand out to potential employers.

• Incorporate travel manager job advert keywords into key sections of your resume, such as the summary, header, and experience sections;
• Quantify your experience using achievements, certificates, and more in various travel manager resume sections;
• Apply practical insights from real-life travel manager resume examples to enhance your own profile;
• Choose the most effective travel manager resume format to succeed in any evaluation process.
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The importance of format and layout in your travel manager resume

Achieve this balance by:

• Listing your experience, beginning with the most recent and relevant , in reverse chronological order;
• Ensuring your header contains essential information, such as contact details , a headline, and a portfolio link. Include a professional photo in the travel manager resume header if you have one;
• Including only the most important and relevant resume sections to showcase your expertise and stand out from other candidates;
• Editing your travel manager resume to be no longer than two pages if you have extensive relevant experience. Use your limited resume space judiciously.

Also, remember that your travel manager resume might initially be scanned by an Applicant Tracker System (ATS).

When it comes to ATS:

• Opt for simple and legible fonts like Raleway, Rubik, Lato, etc., making your experience easy for the ATS to scan;
• Use serif and sans-serif fonts, both of which are ATS-friendly;
• Avoid overused options like Arial and Times New Roman, which, while suitable, may lack personality.

Contrary to a common myth, our recent study shows that the ATS can effectively process both one-column and two-column resumes. Learn more about this in the ATS myths guide .

Finally, when submitting your travel manager resume, always export it as a PDF to ensure all information remains intact, making the document easier to print, read, and scan.

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Bold the names of educational institutions and certifying bodies for emphasis.

The key to your travel manager job-winning resume - present your expertise with these sections:

• A header to make your resume more scannable
• Snapshot of who you are as a professional with your resume soft skills, achievements, and summary or objective
• Job advert keywords in the skills section of your resume
• Resume experience quantifying your past job successes with metrics
• A relevant education, certification, and technical sills section to provide background to your technological/software capabilities

What recruiters want to see on your resume:

• Proven experience in travel logistics management and coordination.
• Strong negotiation skills with travel-related vendors for cost-saving opportunities.
• Experience with travel management systems and software.
• Demonstrated ability to create and manage travel policies and compliance.
• Excellent organizational skills and experience in handling multiple trip schedules simultaneously.

Creating your travel manager resume experience to catch recruiters' attention

Remember that for the travel manager role, hiring managers are looking to see how your expertise aligns with their requirements. Here's where your resume experience section can help out. Make sure you:

• Include mainly roles that are relevant to the travel manager job you're applying for;
• Don't go too far back in your experience - recruiters will only care what you did a decade ago if it's really important for the travel manager role;
• Each bullet you include should say what you did, followed by the skills you used and the actual end result of your efforts;
• Quantify each of your achievements with numbers and possibly the overall effect it had on the organization;
• Highlight transferrable skills - or personal skills you've attained thanks to past jobs - that could be applicable within your potential workplace. This would showcase your unique value as a professional.

Formatting the experience section of your resume doesn't have to be an over-the-top deep dive into your whole career. Follow the travel manager resume examples below to see how industry-leading professionals are presenting their experience:

• Directed a team of 8 travel coordinators to ensure compliance with corporate travel policies, reducing travel expenses by 15% annually.
• Implemented a new online travel booking system which increased booking efficiency by 30% and improved traveler satisfaction.
• Negotiated with vendors to secure exclusive deals, which saved the company over $200,000 in travel costs over a three-year period.
• Streamlined the travel authorization process reducing processing time by 25%, while managing a budget of $5M for corporate travel.
• Collaborated with IT to develop a custom travel analytics tool that improved reporting capabilities, enhancing strategic decision-making.
• Led the initiative to transition to environmentally friendly travel options, cutting the company's carbon emissions from travel by 18%.
• Oversaw the consolidation of travel services across international branches which resulted in an annual savings of 20% on travel spend.
• Managed crisis response for 100+ travelers during a global event, ensuring safe repatriation and minimal disruption to company operations.
• Implemented a traveler safety program that reduced travel-related incidents by 35% and strengthened company’s duty of care.
• Democratized global travel data analysis leading to a 22% reduction in average ticket prices through better vendor negotiations.
• Managed the rollout of a global travel policy across 50 countries, ensuring local compliance while maintaining corporate standards.
• Pioneered a cross-functional team to revamp the employee travel experience, resulting in a 40% increase in internal travel service satisfaction scores.
• Oversaw an annual travel budget of $10M and reduced overall travel costs by 20% through strategic supplier partnerships.
• Introduced an advanced predictive analytics tool to forecast travel trends, optimizing budget allocation and reducing last-minute booking fees by 30%.
• Executed a company-wide sustainable travel initiative, which increased the use of public transportation and shared services by employees by over 50%.
• Developed and led a company-wide training program on travel policy adherence, resulting in a compliance increase from 70% to 95%.
• Fostered relationships with airline and hotel partners to introduce a loyalty program that saved employees approximately $150,000 in a year.
• Launched a centralized travel management platform that managed over 5,000 annual corporate trips, enhancing traveler productivity and satisfaction.
• Redesigned the corporate travel policy in line with industry best practices, resulting in a 15% increase in policy adherence by travelers.
• Coordinated with the finance department to improve expense reporting accuracy by 40%, enabling more precise budget forecasting.
• Initiated a partnership with a tech start-up to integrate AI-based chatbots for travel assistance, reducing average traveler query response time by 50%.
• Strategically led a global team to manage travel for 20,000+ employees, successfully negotiating contracts that led to a yearly savings of $8M.
• Drove the adoption of a centralized travel management system across all continents, improving travel process efficiencies by 40%.
• Curated personalized travel experiences for C-suite executives, receiving a 98% satisfaction rating for bespoke itinerary planning.

Quantifying impact on your resume

• Include the percentage by which you reduced travel expenses through effective negotiation and management of travel budgets.
• List the number of corporate travel accounts you have successfully managed and optimized.
• Specify the amount of time saved by implementing efficient travel booking systems and processes.
• Detail the volume of annual travel bookings you oversee to demonstrate your capacity for handling large-scale operations.
• Mention the percentage increase in employee satisfaction with travel arrangements due to your management strategies.
• Quantify the number of countries or destinations for which you've developed travel policies or guidance.
• Highlight the number of travel vendors and partnerships you have established and maintained to show your networking skills.
• Indicate the amount of money saved through your strategic planning and reallocation of travel resources.

Action verbs for your travel manager resume

No experience, no problem: writing your travel manager resume

You're quite set on the travel manager role of your dreams and think your application may add further value to your potential employers. Yet, you have no work experience . Here's how you can curate your resume to substitute your lack of experience:

• Don't list every single role you've had so far, but focus on ones that would align with the job you're applying for
• Include any valid experience in the field - whether it's at research or intern level
• Highlight the soft skills you'd bring about - those personality traits that have an added value to your application
• Focus on your education and certifications, if they make sense for the role.

Recommended reads:

• How to Put Cum Laude on Your Resume
• Perfecting the Education Section on Your Resume

If the certificate you've obtained is especially vital for the industry or company, include it as part of your name within the resume headline.

Key hard skills and soft skills for your travel manager resume

At the top of any recruiter travel manager checklist, you'd discover a list of technical competencies, balanced with personal skills.

Hard or technical skills are your opportunity to show how you meet the essential responsibilities of the role. The ability to use a particular job-crucial technology or software would also hint to recruiters whether you'd need a prolonged period of on-the-job training - or you'd fit right in the job.

But to land your dream role, you'd also need to demonstrate a variety of soft or people resume skills . Employers care about soft skills as they show how each candidate would fit into the team and company culture.

Both types of skills are specific and to best curate them on your resume, you'd need to:

• Create a skill section within which you showcase your hard and soft skills and present how they help you succeed.
• List specific examples of projects, tasks, or competitions, within which your skill set has assisted your results.
• Soft skills are harder to measure, so think about situations in which they've helped you thrive. Describe those situations concisely, focusing on how the outcome has helped you grow as a professional.
• Metrics of success - like positive ROI or optimized workplace processes - are the best way to prove your technical and people skills.

Take a look at some of travel manager industry leaders' favorite hard skills and soft skills, as listed on their resumes.

Top skills for your travel manager resume:

Travel Planning and Coordination

Budget Management

Contract Negotiation

Vendor Relations

Travel Policy Development

Travel Risk Management

Revenue Management

Global Distribution Systems (GDS) Knowledge

Data Analysis and Reporting

Travel Industry Knowledge

Communication

Problem Solving

Adaptability

Negotiation

Decision Making

Organizational

Time Management

Attention to Detail

Customer Service Orientation

Mention specific courses or projects that are pertinent to the job you're applying for.

Showcase academic background with education and certifications' sections

Listing your education and certifications should be a rudimentary part of your resume writing.

Including your relevant academic background - in the form of your higher education degree and niche-specific certificates - will prove knowledge of the industry.

For your education section:

• Start by including your degree, followed by start and graduation dates, as well as the institution;
• You could include relevant coursework, major/minor , or GPA, only if your've just graduated from college or if this information would further support your application;
• If you have an "ongoing" degree, you can still list it in case you think your diploma can impress recruiters or it's required;

Follow a similar logic for your certifications section by listing the institution, alongside dates you've obtained the certificate. For some of the most recent and relevant industry certificates , check out the next part of our guide:

The top 5 certifications for your travel manager resume:

• Global Travel Professional (GTP) - Global Business Travel Association (GBTA)
• Certified Travel Counselor (CTC) - The Travel Institute
• Travel and Tourism Professional (TTP) - International Air Transport Association (IATA)
• Certified Corporate Travel Executive (CCTE) - National Business Travel Association (NBTA)
• Certified Government Travel Professional (CGTP) - Government Travel and Meetings Association (GTMA)

If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.

• Should I Put In An Incomplete Degree On A Resume?
• How to List a Major & Minor on Your Resume (with Examples)

Adding a summary or objective to your travel manager resume

One of the most crucial elements of your professional presentation is your resume's top one-third. This most often includes:

• Either a resume summary - your career highlights at a glance. Select the summary if you have plenty of relevant experience (and achievements), you'd like recruiters to remember about your application.
• Or, a resume objective - to showcase your determination for growth. The perfect choice for candidates with less experience, who are looking to grow their career in the field.

If you want to go above and beyond with your travel manager resume summary or resume objective, make sure to answer precisely why recruiters need to hire you. What is the additional value you'd provide to the company or organization? Now here are examples from real-life travel manager professionals, whose resumes have helped them land their dream jobs:

Resume summaries for a travel manager job

• With over 8 years of extensive experience in corporate travel management at a multinational firm, I bring a deep understanding of complex travel coordination and cost-saving strategies. I successfully implemented a company-wide travel policy that resulted in a 20% reduction in travel expenses without compromising quality or employee satisfaction.
• Having orchestrated seamless travel experiences for C-level executives for 10 years, my expertise lies in crafting tailor-made itineraries and negotiating with vendors for optimal rates. My proudest achievement was revamping the travel logistics system, improving efficiency by 30% and earning an internal Excellence in Service award.
• As a project manager with 5 years of experience in high-pressure consultancy contexts, I aim to transition into travel management, applying my robust planning skills and excellence in stakeholder communication to ensure efficient and well-organized travel arrangements that cater to diverse client needs.
• Coming from a 7-year career in event coordination, I seek to leverage my expertise in venue sourcing, logistical planning, and vendor negotiations to excel in travel management. My ability to oversee large-scale events while managing budgets and timelines has equipped me with transferable skills ideal for creating efficient travel solutions.
• Eager to start a career in travel management, my objective is to apply my passion for travel, strong organizational skills, and a keen eye for detail to facilitate smooth and cost-effective travel experiences for clients, while continuously learning from industry leaders.
• Seeking an entry point into travel management, I am determined to use my excellent communication abilities, proactive problem-solving approach, and unwavering enthusiasm for travel to ensure clients have memorable and hassle-free journeys, contributing to the company's reputation for exceptional service.

More sections to ensure your travel manager resume stands out

If you're looking for additional ways to ensure your travel manager application gets noticed, then invest in supplementing your resume with extra sections, like:

• Publications;

These supplementary resume sections show your technical aptitude (with particular technologies and software) and your people skills (gained even outside of work).

Key takeaways

Securing your ideal job starts with crafting a compelling travel manager resume. It should not only highlight your professional strengths but also reflect your personality. Key aspects to remember include:

• Choose a clear, easily editable format, allowing more time to focus on the content of your resume;
• Emphasize experience relevant to the job, focusing on your impact on the team;
• Opt for a resume summary if you have extensive professional experience, and a resume objective if you're just starting out;
• Include technical skills in the skills section and interpersonal skills in the achievements section;
• Recognize the importance of various resume sections (e.g., My Time, Projects) in showcasing both your professional abilities and personal traits.

Looking to build your own Travel Manager resume?

• Resume Examples

How to Create A Resume Skills Section To Impress Recruiters (+10 Examples You Need to See)

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3 Travel Agent Resume Examples to Land You a Role in 2023

Travel agents are masters at crafting personalized itineraries that cater to the unique needs and preferences of each traveler. Similarly, your resume is like a customized travel plan, designed to guide potential employers on a journey through your professional experiences and skills. In this guide, we'll explore 3 travel agent resume examples that effectively showcase the journey to career success.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Travel Agent Resumes:

• Booking and arranging travel, accommodation, and activities: Travel agents are responsible for making all necessary arrangements for their clients' trips. This includes booking flights, hotels, car rentals, and activities such as tours or excursions.
• Advising clients on travel arrangements: Travel agents provide advice to clients on the best travel options based on their needs, preferences, and budget. This includes advising on the best time to travel, visa requirements, health and safety, local customs, and attractions.
• Creating and selling tailored travel packages: Travel agents often create custom travel packages for clients that include various components such as flights, accommodation, and activities. They then sell these packages to clients.
• Managing and resolving any travel issues: If any issues arise during a client's trip, such as flight cancellations or hotel booking problems, the travel agent is responsible for resolving these issues.
• Maintaining client records: Travel agents keep detailed records of all client interactions, including their travel preferences, special needs, and any feedback they provide.
• Building and maintaining relationships with travel suppliers: Travel agents work closely with airlines, hotels, car rental companies, and tour operators. They maintain these relationships to ensure they can provide the best service to their clients.
• Keeping up-to-date with travel trends and destinations: Travel agents need to stay informed about the latest travel trends and popular destinations. This allows them to provide the best advice to their clients.

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Travel Agent Resume Example:

• Successfully increased client satisfaction by 25% through personalized travel recommendations and tailored travel packages, resulting in a 10% increase in repeat bookings.
• Resolved 95% of travel issues within 24 hours, ensuring smooth and hassle-free trips for clients and maintaining a high level of customer satisfaction.
• Developed and maintained strong relationships with key travel suppliers, negotiating exclusive deals and discounts for clients, resulting in a 15% increase in sales revenue.
• Managed a portfolio of high-profile corporate clients, exceeding revenue targets by 20% through effective relationship management and upselling of additional travel services.
• Implemented a new customer relationship management (CRM) system, streamlining client communication and improving efficiency by 30% in the booking and reservation process.
• Conducted regular market research and analysis to identify emerging travel trends and destinations, resulting in the development of new travel packages that generated a 10% increase in sales.
• Successfully organized and executed a group tour for 50 clients, resulting in a 95% customer satisfaction rate and positive feedback on the itinerary and accommodations.
• Utilized social media platforms and online marketing strategies to increase brand visibility and attract new clients, resulting in a 25% increase in website traffic and a 15% growth in client base.
• Implemented a client feedback system, resulting in a 20% improvement in service quality and the implementation of new initiatives to meet client needs and preferences.
• Excellent customer service skills
• Strong interpersonal and communication skills
• Proficiency in using customer relationship management (CRM) systems
• Ability to resolve issues efficiently and effectively
• Strong negotiation skills
• Knowledge of emerging travel trends and destinations
• Ability to manage and exceed revenue targets
• Proficiency in social media marketing and online marketing strategies
• Ability to conduct market research and analysis
• Experience in organizing and executing group tours
• Ability to develop and maintain strong relationships with key travel suppliers
• Ability to implement feedback systems to improve service quality
• Proficiency in creating personalized travel recommendations and packages
• Ability to manage high-profile corporate clients
• Strong sales skills and ability to upsell additional services
• Ability to increase brand visibility and attract new clients
• Experience in improving efficiency in booking and reservation processes
• Ability to work under pressure and meet deadlines
• Strong problem-solving skills
• Excellent attention to detail.

Travel Consultant Resume Example:

• Developed and maintained strong relationships with clients, resulting in a 30% increase in repeat business and a 25% growth in client referrals.
• Researched and recommended unique travel destinations and experiences, leading to a 15% increase in bookings for off-the-beaten-path destinations.
• Negotiated with suppliers to secure exclusive deals and discounts, resulting in cost savings of 10% for clients and increased customer satisfaction.
• Managed a high-volume workload, successfully booking an average of 50 flights, hotels, and rental cars per day, with a 98% accuracy rate.
• Assisted clients with complex visa and passport requirements, ensuring a 100% success rate in obtaining necessary travel documents.
• Handled customer inquiries and complaints in a professional and timely manner, maintaining a customer satisfaction rating of 95% or higher.
• Created detailed itineraries tailored to clients' preferences and budgets, resulting in a 20% increase in customer satisfaction and positive feedback.
• Stayed up to date with the latest travel trends and industry news, allowing for proactive recommendations and personalized travel experiences for clients.
• Monitored client budgets and ensured they stayed within their limits, resulting in a 10% increase in cost savings for clients and improved financial performance for the company.
• Ability to build and maintain client relationships
• Knowledge of travel trends and destinations
• Proficiency in travel booking systems
• Ability to handle high-volume workload
• Attention to detail and accuracy
• Knowledge of visa and passport requirements
• Ability to handle customer inquiries and complaints professionally
• Ability to create detailed and personalized travel itineraries
• Budget management skills
• Ability to work under pressure
• Problem-solving skills
• Knowledge of foreign languages
• Cultural awareness and sensitivity
• Ability to stay up-to-date with industry news and trends
• Time management skills
• Ability to work independently and as part of a team
• Sales skills and ability to upsell.

Travel Coordinator Resume Example:

• Developed and implemented a comprehensive travel policy, resulting in a 20% reduction in travel expenses and improved compliance with company guidelines.
• Successfully negotiated discounted rates with travel vendors, resulting in an average cost savings of 15% per trip.
• Implemented a travel risk management program, providing travelers with up-to-date advisories and ensuring their safety during trips.
• Managed and coordinated visa and passport processing for a team of 100+ employees, maintaining a 98% success rate in obtaining necessary travel documents.
• Monitored and analyzed travel trends and costs, identifying cost-saving opportunities and recommending alternative travel options that resulted in a 10% reduction in travel expenses.
• Developed and maintained relationships with travel vendors, resulting in improved service quality and preferential treatment for employees.
• Created and managed travel itineraries for a team of executives, ensuring seamless travel arrangements and maximizing their productivity during business trips.
• Monitored and tracked travel expenses, reconciling against budget and identifying areas of overspending, resulting in a 5% reduction in travel costs.
• Responded to inquiries from travelers, providing timely and accurate information and resolving any travel-related issues, resulting in a 95% satisfaction rate among employees.
• Comprehensive travel planning and coordination
• Travel policy development and implementation
• Negotiation skills with travel vendors
• Travel risk management
• Visa and passport processing
• Travel trends and cost analysis
• Relationship management with travel vendors
• Travel itinerary creation and management
• Travel expense monitoring and tracking
• Customer service and issue resolution
• Budget management and cost reduction strategies
• Knowledge of latest travel advisories and safety protocols
• Proficiency in travel management software
• Excellent communication and interpersonal skills
• Time management and multitasking abilities
• Ability to work under pressure and handle emergencies
• Knowledge of international travel regulations and customs
• Proficiency in multiple languages
• Ability to adapt to changing travel conditions and regulations.

High Level Resume Tips for Travel Agents:

Must-have information for a travel agent resume:.

Here are the essential sections that should exist in an Travel Agent resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Travel Agent candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Travel Agents:

Travel agent resume headline examples:, strong headlines.

• Experienced Travel Agent with a proven track record of creating personalized itineraries and exceeding client expectations
• Multilingual Travel Agent skilled in navigating complex travel logistics and providing exceptional customer service to international clientele
• Detail-oriented Travel Agent with expertise in booking and managing group travel arrangements for corporate clients

Why these are strong:

• These resume headlines are strong for Travel Agents as they highlight key skills and experiences that are highly relevant to the role. The first headline emphasizes the candidate's experience and ability to create customized travel plans, which is a crucial skill for Travel Agents. The second headline showcases the candidate's language proficiency and ability to cater to international clients, which is valuable in the travel industry. The third headline highlights the candidate's attention to detail and expertise in managing group travel arrangements, which is important for corporate clients. Overall, these headlines effectively communicate the candidates' strengths and qualifications to hiring managers.

Weak Headlines

• Experienced Travel Agent with Knowledge in International Destinations
• Travel Agent Skilled in Customer Service and Trip Planning
• Travel Professional with a Focus on Group Travel Coordination

Why these are weak:

• These resume headlines need improvement for Travel Agents as they lack specificity and fail to highlight the unique value or achievements of the candidates. The first headline mentions experience and knowledge in international destinations, but it doesn't provide any details about the number of years of experience or specific destinations the candidate is familiar with. The second headline mentions skills in customer service and trip planning, but it doesn't showcase any specific accomplishments or examples of exceptional customer service. The third headline mentions a focus on group travel coordination, but it doesn't provide any measurable achievements or certifications that could strengthen the candidate's profile.

Writing an Exceptional Travel Agent Resume Summary:

Resume summaries are crucial for Travel Agents as they provide a concise yet impactful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.

For Travel Agents specifically, an effective resume summary is one that highlights their ability to deliver exceptional travel experiences and provide excellent customer service consistently.

Key points that Travel Agents should convey in a resume summary include:

Relevant Experience: Clearly mention the number of years of experience you have in the travel industry, emphasizing any notable achievements or career highlights. If you have experience in specific types of travel, such as luxury travel, adventure travel, or corporate travel, highlight that as well.

Destination and Product Knowledge: Showcase your expertise in various destinations, including popular tourist spots, off-the-beaten-path locations, and emerging travel trends. Highlight your knowledge of different travel products, such as cruises, all-inclusive resorts, or customized itineraries, to demonstrate your ability to curate unique travel experiences.

Customer Service and Communication Skills:

In any travel agent role, exceptional customer service and effective communication are essential. Emphasize your ability to understand and fulfill clients' travel needs, provide personalized recommendations, and handle any challenges that may arise during the travel process. Highlight your proficiency in languages or any specific communication tools relevant to the role.

Booking and Reservation Systems: Demonstrate your proficiency in using industry-specific booking and reservation systems, such as Amadeus, Sabre, or Galileo. Mention any certifications or training you have received in these systems to showcase your technical expertise.

Problem-Solving and Organizational Skills: Highlight your ability to handle complex itineraries, manage multiple bookings simultaneously, and resolve any travel-related issues efficiently. Showcase your organizational skills, attention to detail, and ability to adapt to changing circumstances to ensure smooth travel experiences for clients.

To create an impactful resume summary, tailor the key points mentioned above to align closely with the specific travel agent role you are applying for. Remember, your resume summary will be one of the first things that potential employers will see about you and your travel agent career, so make sure to make it compelling and relevant.

Travel Agent Resume Summary Examples:

Strong summaries.

Results-driven Travel Agent with 10 years of experience in creating unforgettable travel experiences for clients. Expertise in designing customized itineraries, coordinating logistics, and providing exceptional customer service. Proven track record of exceeding sales targets and receiving positive feedback, resulting in a 30% increase in repeat business.

Detail-oriented Travel Agent with a passion for delivering seamless travel experiences. Skilled in researching and booking flights, accommodations, and activities, ensuring client satisfaction. Strong communication and problem-solving abilities, consistently resolving travel-related issues and maintaining strong relationships with clients and suppliers.

Customer-focused Travel Agent with 5 years of experience in the industry. Known for exceptional attention to detail and ability to anticipate client needs. Proficient in utilizing travel booking systems and staying up-to-date with industry trends. Recognized for providing personalized recommendations and creating memorable vacations that exceed client expectations.

• These resume summaries are strong for Travel Agents as they highlight the candidates' relevant experience, skills, and achievements in the travel industry. The first summary emphasizes the candidate's ability to generate sales and foster customer loyalty. The second summary showcases the candidate's attention to detail and problem-solving skills, which are crucial in the travel industry. Lastly, the third summary emphasizes the candidate's customer-centric approach and ability to provide personalized recommendations, making them stand out to potential employers.

Weak Summaries

• Travel Agent with experience in booking flights, hotels, and vacation packages, seeking a new opportunity to utilize my knowledge and skills in a travel agency setting.
• Experienced Travel Agent with a strong customer service background and expertise in international travel, looking to contribute my organizational skills and attention to detail to a travel agency that values client satisfaction.
• Travel Agent with a passion for creating memorable travel experiences and a proven track record of building strong relationships with clients, seeking a challenging role in a travel agency where I can leverage my industry knowledge and customer service skills.
• These resume summaries need improvement for Travel Agents as they lack specific details and accomplishments that would make the candidates stand out. The first summary provides a general overview of the candidate's experience without mentioning any specific achievements or areas of expertise. The second summary mentions customer service and international travel but does not provide any examples of how the candidate excelled in these areas or contributed to the success of previous employers. The third summary mentions a passion for creating memorable travel experiences and building relationships, but does not provide any quantifiable results or specific examples of how the candidate achieved these goals. Overall, these summaries need to be more specific and highlight the candidates' unique value and accomplishments in the travel industry.

Resume Objective Examples for Travel Agents:

Strong objectives.

Highly organized and customer-focused Travel Agent with a passion for creating unforgettable travel experiences, seeking an entry-level position to utilize my strong communication skills and extensive knowledge of travel destinations to provide exceptional service and exceed client expectations.

Recent graduate with a degree in Hospitality and Tourism Management, eager to apply my knowledge of travel industry trends, customer service, and itinerary planning to contribute to the success of a reputable travel agency. Committed to delivering personalized travel solutions and ensuring client satisfaction.

Goal-oriented and detail-oriented professional with a proven track record in sales and customer service, seeking a Travel Agent position to leverage my expertise in travel booking systems, negotiation skills, and destination knowledge to create seamless travel experiences and build long-lasting client relationships.

• These resume objectives are strong for up and coming Travel Agents because they highlight the candidates' passion for travel, relevant education or experience, and key skills required for the role. The first objective emphasizes the candidate's organizational skills and customer focus, which are essential for providing exceptional service as a Travel Agent. The second objective showcases the candidate's educational background and commitment to delivering personalized travel solutions. Lastly, the third objective highlights the candidate's sales and customer service experience, along with their expertise in travel booking systems and destination knowledge, making them a promising fit for a Travel Agent position.

Weak Objectives

• Seeking a Travel Agent position where I can utilize my passion for travel and customer service skills to provide exceptional travel experiences to clients.
• Aspiring Travel Agent with a strong interest in international travel and a background in hospitality, seeking an opportunity to develop my career in the travel industry.
• Recent graduate with a degree in tourism and a passion for exploring different cultures, looking for a Travel Agent role to gain hands-on experience in creating personalized travel itineraries.
• These resume objectives need improvement for up and coming Travel Agents because they lack specificity and fail to highlight the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's specific skills or experiences that would make them stand out as a Travel Agent. The second objective mentions an interest in international travel and a background in hospitality, but it doesn't elaborate on any specific achievements or skills that would make the candidate a strong fit for the role. The third objective mentions a degree in tourism and a passion for exploring different cultures, but it doesn't showcase any relevant skills or experiences that would make the candidate a compelling choice for potential employers.

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Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your travel agent work experience:, best practices for your work experience section:.

• Highlight your experience in planning and booking travel arrangements for clients, including flights, accommodations, transportation, and activities.
• Showcase your ability to provide exceptional customer service by describing how you have gone above and beyond to meet clients' needs and exceed their expectations.
• Emphasize your knowledge of different travel destinations, including popular attractions, local customs, and travel regulations, to demonstrate your expertise in helping clients make informed decisions.
• Describe your proficiency in using travel booking systems and software to efficiently manage reservations, track itineraries, and handle any changes or cancellations.
• Highlight your problem-solving skills by sharing examples of how you have successfully resolved travel-related issues or emergencies for clients, such as flight delays, lost luggage, or unexpected changes in travel plans.
• Demonstrate your sales and negotiation skills by mentioning any instances where you have successfully upsold travel packages or secured exclusive deals for clients.
• Mention any language proficiency or cultural awareness that may be relevant to serving diverse clients or handling international travel arrangements.
• Include any certifications or training you have completed in the travel industry, such as becoming a Certified Travel Associate (CTA) or obtaining specialized knowledge in specific destinations or travel types.
• Quantify your achievements by mentioning any metrics or statistics that showcase your success in meeting sales targets, client satisfaction ratings, or repeat business.
• Finally, ensure that your language is clear, concise, and free of industry jargon, making it easy for hiring managers to understand your experience and skills.

Example Work Experiences for Travel Agents:

Strong experiences.

Successfully planned and coordinated a luxury vacation for a high-profile client, resulting in a highly satisfied customer and positive word-of-mouth referrals.

Developed and maintained strong relationships with travel suppliers and vendors, negotiating favorable rates and exclusive perks for clients, leading to increased customer loyalty and repeat business.

Utilized strong problem-solving skills to handle unexpected travel disruptions and emergencies, ensuring minimal impact on clients' itineraries and providing excellent customer service.

Organized and led a group tour to a popular international destination, managing all logistics and ensuring a seamless and enjoyable experience for participants, resulting in positive feedback and a high rate of customer satisfaction.

Implemented a customer relationship management (CRM) system to streamline client communication and track preferences and travel history, improving efficiency and personalization of service.

Conducted thorough research on destinations, accommodations, and activities to provide clients with tailored recommendations and itineraries, enhancing their travel experiences and earning their trust and loyalty.

• These work experiences are strong because they demonstrate the Travel Agent's ability to deliver exceptional customer service, build and maintain relationships, and handle challenging situations. The first set of experiences highlights the agent's skills in providing personalized and high-quality travel arrangements, while the second set showcases their organizational and technological proficiency in managing group tours and utilizing CRM systems. Overall, these experiences showcase the candidate's expertise in creating memorable travel experiences and fostering customer satisfaction.

Weak Experiences

Assisted clients in booking domestic and international flights, hotels, and rental cars, providing recommendations based on their preferences and budget.

Handled customer inquiries and resolved issues related to travel bookings, ensuring high levels of customer satisfaction.

Collaborated with travel suppliers to negotiate competitive rates and secure exclusive deals for clients.

Organized group tours and managed logistics, including transportation, accommodations, and activities, ensuring smooth and enjoyable experiences for participants.

Created detailed itineraries for clients, incorporating their desired destinations, activities, and budget constraints.

Coordinated with local tour guides and vendors to arrange sightseeing tours, excursions, and special events.

• Conducted research on travel destinations, attractions, and local customs to provide accurate and up-to-date information to clients.
• Assisted clients with travel document requirements, such as visas and passports, ensuring compliance with international travel regulations.
• Utilized travel booking systems and software to make reservations, process payments, and generate travel documents.
• These work experiences are weak because they lack specific details, quantifiable achievements, and strong action verbs. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the clients or agency. To improve these bullet points, the candidate should focus on incorporating specific examples, using more powerful action verbs, and providing clear context that demonstrates their ability to deliver exceptional customer service and create memorable travel experiences.

Top Skills & Keywords for Travel Agent Resumes:

Top hard & soft skills for travel agents, hard skills.

• Destination knowledge and expertise
• Reservation and booking systems
• Travel itinerary planning
• Customer service and communication skills
• Sales and negotiation skills
• Travel regulations and documentation
• Problem-solving and conflict resolution
• Multitasking and time management
• Foreign language proficiency
• Travel insurance knowledge
• Familiarity with travel industry trends and technology

Soft Skills

• Excellent Communication Skills
• Customer Service Orientation
• Attention to Detail
• Problem Solving Abilities
• Time Management Skills
• Adaptability and Flexibility
• Sales and Persuasion Skills
• Cultural Awareness and Sensitivity
• Organization and Planning Skills
• Conflict Resolution Skills
• Multitasking Abilities
• Relationship Building Skills

Go Above & Beyond with a Travel Agent Cover Letter

Travel agent cover letter example: (based on resume).

As a Travel Agent, you understand the importance of creating unforgettable experiences for your clients and providing exceptional customer service. Just like planning the perfect trip, pairing your resume with a well-crafted cover letter can elevate your application and set you apart from other candidates. A cover letter is an extension of your resume, allowing you to showcase your passion for travel and your ability to exceed customer expectations. Crafting a compelling cover letter doesn't have to be a daunting task, and the benefits it brings to your job search are well worth the effort.

Here are some compelling reasons for Travel Agents to submit a cover letter:

Personalize your application: A cover letter gives you the opportunity to address the hiring manager by name and express your genuine interest in the company and the travel industry. By tailoring your letter to the specific company and role, you demonstrate your dedication and enthusiasm for the position.

Highlight your travel expertise: Use the cover letter to illustrate your unique value proposition as a Travel Agent. Showcase your knowledge of different destinations, travel trends, and your ability to curate personalized itineraries. This allows you to align your skills and experiences with the specific job requirements, making a strong case for why you are the ideal candidate.

Demonstrate your understanding of client needs: In your cover letter, you can communicate your understanding of the diverse needs and preferences of travelers. Discuss how you plan to address these needs and provide exceptional service to ensure customer satisfaction. This demonstrates your ability to anticipate and exceed client expectations, a valuable skill for any Travel Agent.

Share success stories and achievements: While your resume provides a concise overview of your professional experience, a cover letter allows you to delve deeper into specific success stories and achievements that couldn't be accommodated in your resume. Highlight instances where you went above and beyond to create memorable travel experiences for clients, showcasing your ability to deliver exceptional results.

Showcase your communication skills: Effective communication is a vital skill for Travel Agents, and a cover letter provides an opportunity to demonstrate your writing abilities. Use the letter to showcase your clear and concise writing style, attention to detail, and ability to effectively convey information. This reassures potential employers that you possess the necessary communication skills to interact with clients and colleagues.

Stand out from the competition: Submitting a cover letter sets you apart from other applicants who may have chosen not to include one. It shows your commitment to going the extra mile and your dedication to securing the position. By taking the time to craft a compelling cover letter, you demonstrate your professionalism and attention to detail, making a memorable impression on hiring managers.

In summary, Travel Agents should pair their resume with a cover letter to personalize their application, highlight their travel expertise, demonstrate their understanding of client needs, share success stories, showcase their communication skills, and differentiate themselves from other applicants. A well-crafted cover letter can significantly increase their chances of securing an interview and ultimately landing their dream job in the travel industry.

Resume FAQs for Travel Agents:

How long should i make my travel agent resume.

A Travel Agent resume should ideally be one to two pages long. It is important to keep in mind that Travel Agents typically have a diverse range of skills and experiences that need to be highlighted in their resume. However, it is equally crucial to maintain conciseness and ensure that the resume is easy to read and comprehend. In the travel industry, recruiters and employers often receive numerous resumes, so it is essential to make a strong impression quickly. A one to two-page resume allows you to showcase your relevant skills, experiences, and qualifications without overwhelming the reader with excessive information. When crafting your Travel Agent resume, focus on including key details such as your professional experience, education, certifications, and any specialized skills or knowledge related to the travel industry. Highlight your achievements, such as successfully planning and organizing complex itineraries, providing exceptional customer service, or exceeding sales targets. Additionally, consider tailoring your resume

What is the best way to format a Travel Agent resume?

When it comes to formatting a Travel Agent resume, there are a few key elements to consider in order to create an effective and professional document. 1. Start with a clear and concise header: Begin your resume with your name, contact information, and a professional email address. Including a LinkedIn profile or a website showcasing your travel expertise can also be beneficial. 2. Write a compelling summary or objective statement: This section should provide a brief overview of your experience, skills, and what makes you a standout Travel Agent. Tailor this statement to highlight your knowledge of the travel industry, customer service abilities, and any specialized areas of expertise. 3. Highlight relevant experience: List your work experience in reverse chronological order, starting with your most recent position. Focus on highlighting your achievements and responsibilities that are directly related to the travel industry. Emphasize your ability to plan and book travel arrangements, provide exceptional customer service

Which Travel Agent skills are most important to highlight in a resume?

When highlighting skills on a resume for a Travel Agent position, it is crucial to focus on those that are directly relevant to the travel industry and the specific responsibilities of a Travel Agent. Here are some important skills to consider: 1. Destination knowledge: Demonstrating a deep understanding of various destinations, including popular tourist attractions, local customs, and travel regulations, is essential. This skill allows Travel Agents to provide accurate and valuable information to clients, helping them make informed decisions. 2. Customer service: Exceptional customer service skills are vital for Travel Agents as they interact with clients on a daily basis. Being able to listen attentively, understand clients' needs, and provide personalized recommendations and solutions is crucial for building strong relationships and ensuring customer satisfaction. 3. Communication skills: Effective communication is key in the travel industry. Travel Agents must be able to clearly convey information, both verbally and in writing, to clients, suppliers, and colleagues. Strong communication skills enable Travel Agents to negotiate deals, resolve issues, and provide detailed itineraries and travel documents. 4. Sales and persuasion: Travel Agents often need to promote and sell travel packages, accommodations, and other services. Highlighting sales and persuasion skills on a resume is important to demonstrate the ability to influence clients'

How should you write a resume if you have no experience as a Travel Agent?

When writing a resume as an aspiring Travel Agent with no prior experience, it's essential to focus on highlighting your transferable skills, relevant education, and any related experiences that showcase your abilities and passion for the travel industry. Here are some tips to help you create a compelling resume: 1. Start with a strong objective or summary statement: Begin your resume with a concise statement that highlights your enthusiasm for the travel industry and your eagerness to learn and grow as a Travel Agent. Emphasize your customer service skills and your ability to work in a fast-paced, dynamic environment. 2. Showcase transferable skills: Even if you haven't worked as a Travel Agent before, you likely possess skills that are valuable in this field. Highlight your communication skills, attention to detail, organizational abilities, problem-solving aptitude, and customer service expertise. These skills are essential for success as a Travel Agent. 3. Include relevant education: If you have completed any education or training related to the travel industry, be sure

Compare Your Travel Agent Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Travel Agent job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Travel Agents:

More resume guidance:.

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Travel Agent Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the travel agent job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Work with Legal/Risk Management on Duty of Care issues, car accidents, and other incidents relating to business travel
• Providing our clients with the best travel package deals
• Assist clients with reservations, transfers and changes
• Monitor travel policy compliance and provide strategies to increase compliance
• Identify savings opportunities and service enhancements, initiate process improvements and deployment of benchmarking‐generated best practices
• Maintain knowledge of evolving travel industry, technology, and AAA policies, procedures, products and services
• Maintain knowledge of evolving travel industry
• Perform additional job-related duties as assigned by management
• Learn and follow all policies and procedures set forth by the organization and provide accurate documentation of all transactions
• Advises clients on a variety of package tours including cruises and makes necessary arrangements
• Perform general clerical duties relevant to travel reservations, itineraries, travel brochures, etc
• Greet and provide Legendary Service to everyone who calls or visits the office
• Effectively utilize all lead management tools and resources to consistently cultivate new business while building a solid base of repeat business
• Provide daily administrative support to high producing travel agent
• Work professionally and independently in providing travel services by e-mail and phone
• Manage workflow and processes in accordance with SLA
• A team player with a high level of flexibility
• Offer best travel options in terms of pricing and routing
• Maintain a high level of customer service by ‘Going the Extra Mile'
• Excellent knowledge of the French, German and/or Dutch language
• Apply all BCD Travel processes
• Functional knowledge of travel industry standards and reservation agent functions
• Knowledge of domestic and international geography, city codes, decoding fares and ability to apply account specifics
• Ability to provide consistent customer service and resolve complex travel related problems
• Good customer service and communication skills
• Good typing skills with a working knowledge of office equipment/PC software
• Achieve sales goals by proactively promoting, selling, and securing reservations for domestic and international leisure travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Knowledge of official travel entitlements in accordance with DTA 7-Army Europe policies and regulations
• Functional knowledge of Gates AMC/Patriot Express booking procedures
• We believe you have customer service/sales background and enjoy consulting with clients and partners on all levels, while creating and bringing together win-win solutions

10 Travel Agent resume templates

Read our complete resume writing guides

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• Minimum six months’ experience within the past two years working in a performance-driven role with specific sales metrics/goals
• Minimum six months’ experience in a role requiring the ability to work well with people, overcome objections, and/or upsell/cross-sell products or services
• Must live in the Boulder/Broomfield/Denver area in Colorado or the Salt Lake City area in Utah, with the ability to attend three weeks of initial onsite training including up to three overnight stays in resort during a three-week period
• Computer proficiency, including ability to easily and efficiently navigate and toggle between multiple screens, talk and type simultaneously, and troubleshoot basic computer issues
• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
• High school diploma or equivalent degree
• Minimum six months’ experience in the travel agent industry
• Prior experience working from home
• Past virtual training experience, which required the completion of self-paced modules
• Associate’s or bachelor’s degree
• A passion for skiing/snowboarding or familiarity with Vail Resorts’ mountain resorts
• Vacation planning experience a plus
• Dedicated landline (cellular phones, or VoIP phones are not permitted)
• High-speed wired internet connection (wireless is not permitted)
• Home office free from background noise and distractions
• Candidates must be able to confirm that you have current accounts for both landline and wired internet before being considered for a final job offer

Travel Agent Resume Examples & Samples

• Develop, implement and manage all travel vendor relationships and programs (agency, air, hotel, car rental), and other travel related services ensuring compliance to service level agreements
• Arrange routine and complex domestic and international group travel utilizing GDS s (Sabre)
• Provide knowledge and expertise on multi-country routings for best fares and preferred carrier usage
• Counsel clients on efficient, multi-city/multi-country routings for lowest available fares, and preferred carrier usage
• Ensure optimum customer service while coordinating group travel
• Research and resolve routing inquiries
• Benchmark, analyze, monitor, and report on travel expenditures and compliance
• Maintain and administer Travel Policy allowing for cultural and regional differences with cross functional coordination as needed
• Minimum of 5 + years Corporate Travel industry experience required
• Minimum of 5+ years International expertise experience highly preferred
• Sabre GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates
• Display highest level of integrity when dealing with internal customers
• Detail-oriented, independent and able to successfully manage multiple, concurrent project demands within established timelines
• Proactively bring new ideas and improved processes to the event stakeholders and team for consideration
• Requires a strong team player who works collaboratively with cross-functional teams throughout the company

Group Sales Travel Agent Resume Examples & Samples

• Provide our group clients with the best airfare rates
• Offer prompt, accurate and courteous service to group clients
• Assist group clients with reservations, transfers and changes
• Respond to group client questions, concerns and billing inquiries with the highest degree of professionalism
• Secure new group client sales and retention through exceptional customer care
• Advanced GDS experience (SABRE and/or Amadeus)
• Savvy Internet research skills for travel related purposes
• Familiarized understanding of air, hotel, cruise, trains, ground transportation contracts
• Basic ticketing knowledge
• Manage a continuously evolving sets of priorities when everything (really-everything!) is important. You can’t get overwhelmed or sidetracked easily

Business Travel Agent Resume Examples & Samples

• Handle all travel requirements for a wide variety of business travel clients
• Offer the best and most cost effective options
• Deal with cancellations, amendments and schedule changes
• Deliver excellent customer service with every client transaction
• Resolve or escalate customer complaints and general queries

Travel Agent Commissions Analyst Resume Examples & Samples

• Manage booking and payment data
• Prepare reconciliation files for agencies
• Prepare payment files
• Develop and process reports that will identify Travel Agent Commission hotel and agency outliers
• Process inquiries from agencies via email and phone
• Regular attendance is expected based on schedule and business needs
• Participation in employee events, onsite meetings, hotel visits and industry as needed
• Demonstrate a commitment to Hyatt core values
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
• Regular attendance is expected based on schedule and business needs. The schedule for this position requires availability, but is not limited to, Monday-Friday 7:00 AM- 7:00 PM, weekends as scheduled
• Work well with others at a variety of levels within the organization
• Maintain a work environment that is comfortable, user-friendly, and organized
• Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
• Ability to communicate effectively and respectfully to all associates and all internal/external resources
• Eagerness and ability to learn new skills, technologies and business processes quickly
• Ability to work well with others
• Ability to collaborate with cross-functional teams and across all levels of the organization
• Must be able to work inclusively, but also be able to work independently and without excessive supervision
• Strong oral and written communication skills
• Ability to maintain confidential employee information
• High School diploma or GED required
• 5 years of experience as a travel agent or coordinator in a corporate environment required
• Skill using American Airlines Sabre System required
• Occasional travel required
• High School diploma or equivalent travel school degree preferred
• 1-3 years of travel reservations experience in a call center, travel agency or an equivalent travel industry environment
• Functional knowledge of CRS entries in a minimum of one CRS system
• Working experience of front and back office automation systems
• Exhibits a mature work ethic
• Be able to work in a timely manner, critically think and work in a team environment is essential
• 1 or more years of previous travel agent or travel industry work experience
• Ability to work flexible hours including nights, weekends, and holidays
• Computer proficiency, including Microsoft Office Suite
• Fluency in Japanese (speak, read, write)
• Basic English language skills (speak, read, write)
• Bilingual fluency in Korean (reading, speaking, writing)
• Experience in SABRE or similar GDS software
• Call center experience

Senior Travel Agent Resume Examples & Samples

• Travel Counselor Experience of 3 years
• Strong Sabre knowledge required
• Excellent Industry knowledge and reservation skills in order to create domestic and international reservations to include air, hotel, rail, and ground transportation
• Strong working knowledge and understanding of international pricing rules and procedures
• Knowledge of ticketing procedures
• Government travel reservation experience a plus
• Ability to meet and maintain required performance standards
• Excellent customer service skill required
• General knowledge of MS office
• General Knowledge of MS Excel (Advance Level)
• Basic accounting knowledge
• Ability to work in a 24/7 environment to include nights, weekends and holidays
• Must be willing to submit to a government background security clearance
• US Citizenship required

Sb-travel Agent Resume Examples & Samples

• High school diploma or GED
• Previous sales and/or customer service experience required
• Proficiency using Microsoft Windows-based programs required
• Previous experience using CORIS, APOLLO, SMS and/or RTP preferred
• Adhere to all safety policies
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation’s Service Excellence standards
• Respond to telephone, email and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems. Perform outbound guest and reservation follow up via phone and email on a daily basis
• Demonstrate excellent listening skills, patience, empathy, integrity and a passion for accuracy
• Effectively drive each call to maximize sales of complete vacation packages while consistently demonstrating “Service Excellence”
• Consistently maintain productivity between calls performing guest and reservation follow-up via phone and email that conforms to standards of quality and accuracy
• Perform to and exceed qualitative and quantitative performance goals and standards
• Demonstrate ability and desire to work a flexible schedule including evenings, weekends and holidays
• Maintain punctuality and attendance, positive attitude and willingness to assist in any project as needed
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Travel Agent Sales Consultant Resume Examples & Samples

• Sales and service to Travel Agents, including the handling of complex itineraries and pricing plans
• Handle inbound sales calls from Travel Agents calling on behalf of their clients, prospective passengers, identify their needs and provide a solution, sell the Viking River Cruises benefits and complete the reservation booking process
• Make follow-up outbound calls to Travel Agents to provide additional information, overcome objections and finalize booking for a reservation
• Offer custom Air travel arrangements for high-end customers, including hotels and air travel
• Act as a knowledgeable resource and consultant to Travel Agents assisting them to complete sales for their customers, including outbound follow-up as needed
• Maintain individual sales and service quality goals
• Process itinerary changes, payments and requests for brochures as needed
• Sales, call center environment (1 year minimum) /li>
• Contact center experience within the Travel Industry preferred
• A general knowledge of world geography
• Proven ability to multi-task and work well in a fast paced environment
• Ability to retain and organize large amounts of information
• Strong PC skills
• Availability to work variable shifts, including weekends (pre-scheduled)
• Previous sales and/or customer service experience
• Proficiency using Microsoft Windows-based programs
• Previous experience using Inntopia, APOLLO, SMS and/or RTP preferred
• Respond to telephone, email, and online chat inquires to sell flights, lodging, activities and ground transportation using a variety of reservation systems
• Perform outbound guest and reservation follow up via phone and email on a daily basis

Company Travel Agent Resume Examples & Samples

• Answers phone calls in regards to air issues, responds to e-mails and voicemails, and relays messages accurately and promptly
• Amends major schedule changes, performs ticketing activities (issuance, refunds, exchanges, etc)
• Tracks and fixes incomplete Passenger Name Records (PNR) due to lack of TSA data and missing airfares
• Realigns pricing within PNR to have records re-priced so that we can collect additional money outside final payment
• Certify all air tickets are issued for those passengers taking a flight by updating the ticket match exception report, assigns ancillary services to guests when requested
• Processes guest entertainment, crew executive travel, VIP requests and provides down line communication to port agents, hotels and ground transportation
• Research air schedules booked for crew that are not within budget
• Processes last minute crew changes in regards to air accommodations
• Provides next port protection coverage (flight re-accommodation) to accommodate passengers when in need
• Communicates effectively with customers, coworkers and management to reduce communication-related work errors. Consistently delivers on commitments to external and internal customers to drive customer satisfaction
• Arrange domestic and international travel for clients, including air, hotel, rail, and ground transportation
• Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
• Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems

Senior Retail Travel Agent Resume Examples & Samples

• At least 5 years’ experience as a retail travel agent
• Certified Travel Associate (CTA) or Certified Travel Counselor (CTC) designation strongly preferred
• A competitive salary, depending on experience
• Individual Commission Incentive Plan
• Comprehensive benefit package including over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts to highlight a few of the offerings

Lead On-site Corporate Travel Agent Resume Examples & Samples

• Ability to foster effective teamwork
• Maintains a favorable company image when interfacing with outside sources
• Demonstrates adaptability and flexibility
• Exhibits good problem solving skills
• Embraces diversity of people who have different backgrounds
• Ability to motivate, coach, and develop staff
• Demonstrates personal and organizational integrity
• Good follow-through on goals, plans, and projects
• Professional manner and telephone skills
• Good written and oral communications skills
• High school degree or equivalent
• Minimum of four (4) years of corporate travel agency experience in past 6 years
• Proficiency in a specified GDS system
• Knowledge of Internet search processes
• Knowledge of word processing, spreadsheets, and email software

Leisure Travel Agent Resume Examples & Samples

• Serve clients by selling various travel products offered by the Agency. A concentration on Diamond Elite and Preferred vendor products is required. Exposure to International destinations is expected
• Meet or exceed established sales quota
• Prepare and issue invoices related to retail travel sales. With assistance, satisfactorily handle refunds and complaints according to policy
• Familiarity and, with assistance, capable of operating applicable automated airline reservation and ticketing system
• Comply with all ARC regulations and Club Alliance policies and procedures in the collection and handling of assets
• Familiarity with and, with minimal assistance, capable of utilizing ARC Agent's Handbook and standard travel reference material for airline, rail, hotel/resort, etc. information to efficiently and effectively accommodate Agency clients
• Previous experience as an AAA Travel Counselor or at least 12 to 18 months of retail experience or travel sales
• A very competitive salary, depending on experience
• Monthly bonus potential
• A all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan where we match up to 7%, with a 2 year vesting schedule
• A free AAA Membership, 90 days after employment
• An opportunity to work in a family-like, fun work environment!

Retail Travel Agent Resume Examples & Samples

• High School diploma or equivalent (a graduate of an accredited travel school preferred)
• A competitive base rate, depending on experience
• Monthly individual incentive opportunity
• A 401(k) plan with a company match up to 7%
• Paid Time Off, and a free AAA Membership

International Travel Agent Resume Examples & Samples

• Books international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation
• Responds to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate
• Moves market share for AAA CTS preferred suppliers
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
• Knowledge of domestic/international faring and commission structures
• Minimum of four (4) + year’s active Travel Consultant experience in the past 6 years
• Thorough knowledge of the travel industry, fares and international markets
• Proficiency on specified GDS
• Knowledge of domestic and international faring and ticketing procedures
• Ability to work nights and weekends when needed

Travel Agent Trainee Resume Examples & Samples

• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail and boat, car rentals, hotel and travel insurance
• Plans domestic and foreign itineraries for clients’ travel
• Sells domestic and foreign travelers checks
• Takes passport photos and issues International Driving Permits
• Collects and disburses payments for travel arrangements as required
• Balances and prepares daily deposits as necessary
• Processes requests for travel literature and brochures
• Operates automated reservation and ticket system
• Pursues opportunities to generate additional sales, including memberships
• Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences—please describe in cover letter or resume
• Strong PC & Internet skills;Experience with an automated reservation system such as Apollo preferred
• Excellent communication skills,both written and verbal
• Sales-oriented,self-starter
• Achieve sales goals by promoting, selling, and securing reservations for domestic and international leisure travel services including air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Process requests for travel literature and brochures
• Utilize GDS to research and secure reservations; also use preferred vendor websites and other supporting web based systems and functions
• Maintain travel documents, invoices, and client files in accordance with AAA standards
• 1+ year of Travel Agent experience or we may consider a trainee with previous travel industry experience, such as airline customer service OR extensive personal travel and planning experiences and strong sales skills
• If no travel related experience, candidates must have previous sales experience
• Sales and goal oriented, tenacious self-starter
• Strong PC & internetskills
• Excellent interpersonal communicationskills, both written and verbal
• Travel school or minimum of one year Travel Agent work experience
• Experience with an automated reservation system. Apollo experience preferred
• Sales oriented self-starter
• Excellent communication skills, both written and verbal
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, bus, rail, ship, package tours, car rentals, hotels, resorts, and travel insurance
• Plans domestic and foreign itineraries for clients' travel
• Processes requests for travel literature brochures
• Provides guidance to other Travel Agents
• Operates the automated reservation and ticket system; Apollo
• Pursues additional opportunities for sales, including membership sales
• Promotes, sells, arranges and secures reservations for a variety of services including travel by air, car rentals, and hotel bookings
• Minimum 1+ year Travel Agent work experience OR travel school training OR previous travel industry experience, such as airline customer service, OR extensive personal travel experiences--please describe in cover letter or resume
• Strong PC Internet skills;Experience with an automated reservation system such as Apollo preferred
• Ability to work between posted business hours including occasional Saturdays
• 1+ year of Travel Agent experience OR we may consider a trainee with great sales skills and previous travel industry experience, such as airline or extensive planning and travel personal experience
• Strong PC & internet skills
• Sales expertise,goal oriented, tenacious, self-starter
• Outstanding interpersonal skills
• Active Listening –Listening to, interpreting, understanding, and processing verbal information; probing to ensure all key information is obtained from member
• Communication and Telephone Skills –Using proper telephone etiquette and speaking in a clear, understandable manner; tactfully controlling interactions in order to efficiently obtain and give necessary information; clearly explaining itineraries, costs, and other travel related information; preparing written communications and documents
• Decision Making and Problem Solving –Analyzing information, identifying alternatives, and making sound, logical decisions; deviating from standard procedures when appropriate for delivering excellent member service
• Teamwork and Cooperation –Helping out others on the team and being a good team player; building smooth, cooperative working relationships
• Dealing with High Volume –Dealing effectively with high volume and time pressure; displaying a positive, caring attitude with each new member
• Flexibility and Adaptability –Adapting to change and being flexible in adjusting approach to meet the needs in different situations; rotating among job functions as needed
• Using Travel Reference Materials –Displaying extensive knowledge of the travel industry, and knowing how to quickly locate and use reference materials
• Computer and Technology Skills –Using the computer to enter accurate and complete trip information; carrying on conversation with member and entering data simultaneously
• Selling Travel Products and Services –Asking questions to qualify and understand member’s travel interests and needs, and successfully closing the sale; displaying organizational pride
• Successfully complete the company provided training
• Source, develop leads, prospect and continually network
• Possess a competitive sales drive to meet and exceed monthly goals
• Be an effective communicator both orally and in writing
• Have computer experience, be comfortable with evolving technology and good organizational skills
• Provide excellent customer service and maintain member retention
• Be self-motivated and fully committed to building a profitable travel business
• High School Diploma or equivalent. Graduate of accredited travel school preferred
• 2 to 5 years of experience as retail travel agent
• Previous experience as a AAA Travel Counselor or at least one year of retail experience or travel sales
• A competitive salary of $13.50 to $18.75/hour, depending on experience
• Position is eligible for an Individual Incentive Plan based upon sales success
• Comprehensive benefit package includes over 3 weeks of Paid Time Off during the first year, 401(k) plan with a company match, Medical, Dental, Prescription, and Vision Coverage, Tuition Reimbursement, Life Insurance, and Flexible Spending Accounts--to highlight a few of the offerings
• 40 hour work week flexible schedule. Weekend availability required. Store Hours: 7A-7P Mon-Fri, 8A-5P Sat, Sun 10A-4P
• Learn and develop skills to sell foreign and domestic travel related products and services
• Advise clients on all foreign and domestic travel requirements, protection plans, and any related trip advisory information
• Develop product knowledge to support the organization’s Preferred Supplier program, and achieve Club established sales, and cross sell goals
• Issue international driving permits and passport photos
• Identify cross-sell opportunities based on members’ product needs and service requests
• Perform duties and responsibilities as assigned or required
• High School diploma or G.E.D. required
• 2 years of sales environment experience with measurable results or 1+ years of travel sales
• Advanced verbal and written communication skills required
• General typing, Windows, Outlook, and Word skills required
• Must complete certificates as required for Agents and Computer Based Training courses as needed
• Provides accurate and timely travel planning assistance, including making reservations for travel, hotels, transportation, and obtaining/presenting required travel documents
• Understands and anticipates client needs and travel preferences
• Determines costs of travel and accommodations
• Maintains current information on schedules and notifies customers of any travel alerts
• Prepares passenger travel information such as tickets, itinerary, lodging confirmation, etc
• Prepares claim forms for refunds and adjustments
• Responds quickly and proactively to client requests and resolves any questions or issues
• Ensures client account information is current
• Interacts with and keeps travel team notified of client account information
• Provides input regarding the development and maintenance of office systems and processes
• Performs other related duties, as required
• Education equivalent to a High School diploma and five years of travel agent experience
• In depth knowledge of the travel industry, regulations and policies
• Excellent customer service, organizational, and coordination skills
• Excellent written/verbal communication and interpersonal skills
• Ability to work independently and as part of a team and meet deadlines in a timely manner
• Ability to multitask in a fast-paced environment
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
• Proficient with travel technologies with the ability to evaluate different technology solutions
• Ability to communicate effectively with all levels of management to include executives
• Experience with re-routing and exchange processes
• Knowledge of GDS travel software including Worldspan, Apollo and Concur strongly preferred
• Knowledge of ARC procedures
• Monthly Individual Incentive Pay Plan
• An all-inclusive benefits package consisting of medical, dental, and vision insurance; short-term and long-term disability, as well as life insurance. We also offer a 401K plan with a company match up to 7%
• Up to 3 weeks of Paid Time off accrued in your first year and a free AAA Membership
• Meet and surpass sales goals by proactively promoting, selling, and securing reservations for travel services including travel by air, bus, rail or ship, package tours, car rentals, hotel, and travel insurance
• Plan travel itineraries
• Operate automated reservation and ticket system; use preferred vendor websites and other supporting web based systems and functions
• 1+ year of Travel Agent work experience ORprevious travel industry experience, such as airline customer service employment, OR extensive personal travel experiences OR successful sales track record with eagerness to learn new career
• Above average knowledge of U.S. and international geography
• Answer and direct calls for travel agent
• Prepare daily deposits
• Performs other clerical duties as required or as assigned
• Must have strong desire to become travel agent within one year of hire
• Excellent interpersonal, communication, and customer service skills
• Ability to operate office equipment and perform basic accounting duties
• Successful completion of background and drug screenings

Related Job Titles

Travel Program Manager Resume Sample

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Work Experience

• Accounting to ensure accurate, complete, and timely processing of travel invoices as well as supporting employee expense reports’ issues
• Streamline and improve travel operations, travel expense reporting, and expense accounting close process. Today we have to query multiple sources to see accurate travel data. Our goal is turnkey reporting
• Improve user experience by
• Improving expense reporting UI, features and overall process
• Create and maintain useful internal travel webpage
• Work with our travel agency to improve experience
• Meet with frequent travelers to identify issues and fix them
• Manage administration of expense reporting and corporate card program
• Develop and analyze reports designed to improve operational capabilities for global travel & expense operations
• Pursue cost-savings strategies that align with Netflix's corporate culture
• Continuously improve travel experience based on feedback from internal stakeholders
• Act as primary point of contact for all corporate travel questions
• Take take large quantities of data and simplify it into meaningful, actionable information
• Create in-house travel program
• Negotiate vendor agreements with local and global hotels for the “best rates.”
• Identify and engage vendors that best match employee preferences
• Develop communication and training material as needed
• Develop customer/employee interest and satisfaction surveys
• Manage relationship with vendors that provide customer/employee travel options
• Managing existing travel relationships
• Partner with Egencia to develop metrics that measure customer satisfaction
• Develop and Implement Monthly Metrics and Dashboards
• Design and collaborate with technical resources
• Projects for Productions and Marketing

Professional Skills

• Excellent communication skills including writing, speaking, instructional
• Listen carefully to colleagues and stakeholders; use strong consensus building and facilitation skills to achieve successful project outcomes
• Proven sales experience
• Organizational, analytical, and problem-solving skills related to travel logistics
• Working efficiently, managing multiple priorities and meeting tight deadlines with minimal supervision
• Experience driving successful initiatives by influencing without authority

How to write Travel Program Manager Resume

Travel Program Manager role is responsible for facilitation, events, training, security, contracts, reporting, design, travel, building, transportation. To write great resume for travel program manager job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Travel Program Manager Resume

The section contact information is important in your travel program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Travel Program Manager Resume

The section work experience is an essential part of your travel program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous travel program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular travel program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Travel Program Manager resume experience can include:

• Strategic and tactical capability to develop recommendations and implement process and system improvements for high-level projects with Netflix’s Production and Marketing teams
• Experience working directly on corporate travel program strategy development or program enhancement
• Experience negotiating contracts with hotel, airline, and rental car vendors
• Able to demonstrate cross functional leadership and collaboration
• Holding teams accountable to SOWs, including tracking costs and optimizing execution
• Working as a team player while maintaining objectivity and impartiality

Education on a Travel Program Manager Resume

Make sure to make education a priority on your travel program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your travel program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Travel Program Manager Resume

When listing skills on your travel program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical travel program manager skills:

• Cultural sensitivity and ability to effectively manage and work in a virtual environment
• Sourcing process experience
• Demonstrated success at being highly service oriented, creative, and flexible
• Concur related booking tool experience
• Strong leadership and business intelligence
• Experience within the Travel / Meetings arena

List of Typical Skills For a Travel Program Manager Resume

Skills for corporate travel program manager resume.

• Analyzing travel expenditures and faculty/staff needs to determine opportunities for adding or eliminating supplier contracts
• Partnering with the training coordinator to develop training programs on travel policies, processes, and tools
• Monitoring performance of supplier contracts to ensure supplier meets pricing and service requirements
• Collaborating proactively with faculty, staff, and students to understand travel needs and opportunities
• Working with the travel oversight group to provide support related to travel logistics, travel data, and relationships with travel suppliers

Skills For Travel Program Manager West Coast Resume

• Partnering with the Office of Risk Management on risk related aspects of travel policies, procedures, and supplier
• Building out travel industry benchmarks catered to Hootsuite’s business needs
• Reporting and Analytics on event metrics visibility for Estaff / stakeholders
• Travel industry knowledge, including implementing cross-functional initiatives, setting goals, developing action plans, and owning the end-to-end processes
• Deep understanding of the travel industry including policies, processes, tools, and best practices
• Capacity to balance strategic thinking and planning with tactical implementation and execution
• Out-of-box thinking and emergency/crisis management (as needed, ie global threats, etc)
• Manage multiple tasks simultaneously adhering to strict deadlines
• Work across the team to ensure delivery of key strategic and tactical projects (currently 63 projects are being managed by our PMO)

Skills For General Services & Travel Program Manager Resume

• Act as lead for travel policy escalations- Work with Execs/Admins/Compliance and IA on clarifying Policy questions and positions
• Research, develop, and advise management of US cost saving initiatives
• Conduct employee training and present travel guides and policies, data analysis and recommendations to management
• Develop, maintain, and administer Global Travel Policy allowing for cultural and regional differences with cross functional coordination as needed
• L training/seminars for travelers and travel arrangers
• Project Management tool expertise
• Trade associations (ACTE / GBTA)

Skills For Travel Program Manager Resume

• Provide project management and implementation for multi-national, regional or local business travel agreements to pre-approved budgets as established for the identified client portfolio; monitor scope creep, contract renewal dates and financial triggers, while insuring that CWT receives cost recovery on all services
• Conduct regular diagnostic of each client’s travel program to assess the maturity of the client’s program and identify opportunities for improvement
• Develop and execute a travel management business plan by client detailing objectives, strategies and measurable goals
• Drive consistency and optimization of national, regional or global travel program
• Ensure consistent, efficient and cost effective delivery of program management products and services to clients in all countries in the region, identifying gaps and proactively resolving discrepancies
• Prepare and deliver seminars, one-on-one’s and other methods of education in order to modify client behaviour to ensure travel management compliance
• Develop and maintain multi-level client relationships and provide excellent customer service and support for clients in various time zones, communicating by phone, email and in person as necessary
• Provide, in a format agreed with the client, formal analysis, commentary and recommendations on client’s regional travel expenditure using the Management Information tools provided by CWT
• Monitor and report on client specific KPI’s at intervals determined by the client
• Leading the continuous improvement of the program, including enhancing services, supporting group travel, evaluating and introducing new travel tools and partnerships where appropriate, and effectively communicating program services and benefits
• Developing and supporting an infrastructure that facilitates the university's unique group travel needs for faculty and students, including a highly flexible environment that supports educational objectives while maintaining a critical focus on traveler safety and security
• Knowledge of travel industry technology
• Experience in successfully managing complex projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support
• Ongoing RACID and sub team meetings
• Ly in person meetings
• Track and monitor predefined business metrics, scorecards and dashboards for compliance, BPO and operations teams
• Proactive engagement and a focus on continuous improvement
• Google products, Excel, Zendesk and Wrike
• The main responsibility of the role is to analyze, manage and execute the travel plans and arrangements smoothly, within Policy and budget
• Analysis of US travel costs and expense to achieve cost savings
• Research, negotiate, and secure rates with airlines, car rental companies, and hotels Serve as lead point of contact for travel-related issues for Mellanox employees, visitors; assist employees with travel-related issues or concerns
• Review and ensure all related contracts are followed
• Manage special projects and assignments as directed, specifically yearly Sales Conference event flights, transportation and other aspects if required
• Optimize Travel Management Company (“TMC”)
• Increase online adoption rate
• Travel Management Company management (TMC) including program management, review, and analysis including all operational issues, SLA’s, management reporting systems, and adherence to policy
• Provide monthly and quarterly QBR reports for corporate travel expenditures against budgets and forecasts
• Develop strong internal working relationships with all departments especially Finance, Marketing, Sales, Purchasing, Executive Admins, IT and International locations
• Design and implement new travel programs
• Contract negotiation; account-based programs; budget development; expense tracking; ancillary program management; team communication; website coordination; creative services coordination and post-event analysis
• Related Contracts experience
• Additional responsibilities as required for special projects, services and events
• Monthly Skype meetings

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